Chigoziem Orakwue

83 Morrison Drive
AB10 7HB
Aberdeen, Scotland
United Kingdom
Phone: +447535490917
email: ccorakwue@hotmail.co.uk

Dear Sir,

Please accept the attached resume for further review. I believe that my combination of technical skills and effective
communication would serve your organisation well.

My foundation is as an Administrator on both Oracle and Microsoft platforms. I'm comfortable with Microsoft Operating
Systems, XP, Vista and have a very high competence in Microsoft Office 2003/2007 packages. I am highly Organized in
the manner I work and have gathered a lot of valuable experience within the past 5 years. I was Systems Administrator
for ebanking Department of Union Bank. I have worked as a Project Member, and a Team Leader for numerous
successful projects both within the banking industry and within other sectors such as the Government and I understand
the rudiments of working with such sectors. I have experience in several aspects of Consultancy services (IT, Advisory),
as I currently work as an external IT Consultant to a Chartered Accounting Firm in Nigeria.

I have every confidence that to the extent the position requires working in these areas, I can deliver the best. As
regards my level of organization in working, preparing documents and handling general enquires, I have worked as an
Accounts Manager in an Organization where I handled Interviews and prepared Reports for Senior Management. I am
quite familiar with this area of work and features that define their value.

On a more general level, I believe I bring the broad "soft" skills you can have confidence in with a candidate that will
represent you properly to your clients. I trust you would find me to be well-spoken, energetic, confident, and
personable, the type of person on whom you will rely. I also have a wide breadth of experience of the type that gives
you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be
met. Throughout my career I have strived to keep business issues in the forefront, focusing on providing consistent high
service is a core value of mine, one that I bring to every project on which I work.

I greatly appreciate you taking the time to review my CV. I hope that you'll find my experience, interests, and character
intriguing enough to warrant a face-to-face meeting, as I am confident that I could provide value to you as a member of
your team.

Sincerely,

Chigoziem Orakwue.
 ORAKWUE CHIGOZIEM
83 MORRISON DRIVE
ABERDEEN
AB10 7HB
email: ccorakwue@hotmail.co.uk * Phone: 07535490917

OBJECTIVE
Experienced System Administrator with 3 years successful experience in
conducting trainings, customer service, IT Support and excellent communication
skills. Seeking employment within your organization. Currently completed Msc.
Business Information Technology at Southampton Solent University with in-depth
understanding of System Project Mgt., e-Business Strategies & Sys Requirement
Analysis.

WORK EXPERIENCE

February 2010 – Till Date. GE Oil and Gas, Silverburn Cresent, Bridge of
Don, Aberdeen, UK

G4S Contractor
• Facility management
• Surveillance monitoring
• Access control

January 2009 – Nov 2009. Marketing Dept. Southampton Solent University

East Park Terrace, SO14 0YN, UK

Publication
• Preparation and editing process of university publication including
internet
• Provide quality website content. using Contensis R5 web CMS
• Carrying out test to the University Prospectus booking system

Project Team - Aimhigher Mentor Associate

• Working as part of a project team with schools in Isle of Wight
• Ensuring that project deadlines were met
• Support young people with learning techniques and encourage
confidence building through team work
• Provide support through e-mentoring to students

February 2006 – August 2008. Union Bank of Nig. Plc. Lagos. Nigeria
Team Leader, Project Management and Product Dev. Unit (e-
banking dept)

• Projects involved which were successfully completed include the

following:
1. Establishing in partnership with AFRIHUB and the FEDERAL GOVT.
Information Technology centers in all the Federal Universities in Nigeria.
2. Development and implementation of payment systems to blue chip
companies such as Guiness, Oando Plc, Wamco Plc, Global Fleet
3. Implementation of the banks International Visa Card payment scheme
4. Development, implementation and deployment of the banks mobile
banking application to over 400 branches of the bank nationwide
5. Deployment of POS terminals to NIPOST nationwide, turning them into
cash centres.

Database Administrator / IT Support

• Administration of banks Card Management System (Postilion) FEP

• Administration of banks Card Management Database (Using SQL queries
to resolve disputes)
• Preparing training manuals and user manuals for branches
• System Administrator for Internet Banking Module, Telephone Banking
and Mobile Banking Application
• Configuration and deployment of Point Of Sale (POS) terminals
• Configuration and Administration of Web Based Applications used for
operational work.(ATM requisition system, Dispute resolution system)
• Providing first level support for new software / application introduced by
the bank

System Administrator

• Providing electronic payment systems for blue chip corporate

organizations to manage their staff, distributors and vendors and
providing support.
• Monitoring of the switches provided to the bank by vendors like
Interswitch (FEP), e-tranzact, Visa card
• Maintaining all e-banking servers Anti-Virus update and routine
maintenance.
• Making sure the e-banking servers are up and running
• Reconciliations of Suspense accounts (TSS) with switch providers.
• Assisting branches in ATM reconciliation.
• Providing technical support to the other units in the department.
• Dispute resolution.
• Providing technical support to other banks as regards EFT.

1. Internet banking:
• User Creation and Administration
• Monitoring and Maintaining the Web, Application and Database servers.
• Maintaining Audit trail.
• Support to branches and customers.

2. Union Mobile banking:

 • User Creation and Administration
• Configuration of customers mobile phone to access the Application
• Support to customers
3. Telephone banking:
• User Creation and Administration
• Monitoring and maintaining the telephone banking server.
• Ensuring connectivity between the servers and the banking host
• Support to branches and customers

February 2005 – February 2006. Onyx Kreation Ltd. Wuse 2, Abuja.

Accounts Manager

• Grew the revenue of the business within a 6 months period (2 quarters)

• Carried out an extensive office automation of the company
• Designed a software for stock taking and stock record purposes
• Carried out Reconciliation of company’s accounts with banks
• Preparing Monthly profit/loss statements & Preparing staff payroll
• Stock taking and Maintaining an Imprest system
• Supervision of the Accounts Dept.
• Ensured that the company tax was updated and accurately paid
• Carried out personnel recruitment / competence evaluation on behalf of
the company

PROFESSIONAL ACHIEVEMENTS

• Consultancy Services for OO & Co Chartered Accountants, 12

Ezenwa Street Onitsha, Nigeria. From 2006 -Till date
• Project leader in successfully carrying out Organizational
Restructuring (Office Automation) for Onyx Kreation limited
which involved redesigning some of the companied existing business
processes and replacing manual work with IT (software).

SKILLS AND COMPETENCE

• Basic Networking Knowledge (Switches, DHCP servers)
• Oracle SQL
• High proficiency in the use of Microsoft office 2003/2007.
• Windows 2003 Active Directory
• Troubleshooting & support
• Excellent communication skills.
• Training and Presentation Skills

EDUCATION
 • 2008-2009. MSc. Business Information Technology
Southampton Solent University, UK.
(Masters program with an in-depth understanding of Business
Information Systems, Project Management, Enterprise Process
Management & Systems Requirement Analysis.)
• 2008. MSCE Win/Server 2003 Infrastructure & Security
NIIT, Lagos, Nigeria
• 2005. Oracle Certified Professional DBA
NIIT, Abuja Nigeria
• 1998-2003. BSc. Accounting
University of Port-Harcourt, Rivers State, Nigeria.
• 1992-1998. 9 GCE (WAEC) grades A – C plus Maths & English.
Marist comprehensive Academy, Abia State, Nigeria.

PROFESSIONAL MEMBERSHIP
• Member of British Computer Society (BCS)
• Member Chartered Institute of Bankers of Nigeria (PE1)

COURSES ATTENDED
• Visa First Course - September 2007.
• Teller Cash Course - November 2006.
• Etranzact CorporatePay (In-House) - July 2007.
• Postilion User Training (In-House) - June 2007.

REFERENCE
• As Required