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Body language is nonverbal communication that involves body movement. Gesturing can also be
termed as body language which is absolutely non-verbal means of communication. People in the
workplace can convey a great deal of information without even speaking; through nonverbal
communication. What is Body Language ?
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What we are trying to deliver to the one whom we are communicating through verbal means might
not be exactly similar to the one which we are delivering from our non-verbal means i.e. BODY
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Why is Body Language important? Body language plays a big role in intuition as it gives us messages
about the other person , that we can interpret at an intuitive level . 55% 38% 7% Source:
www.google.com
Body language:
Body language Gesture Face Posture
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Humans pride themselves on their seemingly unique ability to verbalize feelings and ideas.
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Gestures should be observed in clusters to provide a more accurate picture of person being observed
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While the mouth tells one story, gestures and posture may tell a different story.
Types Of Gestures:
Types Of Gestures Descriptive Clarify or enhance a verbal message Emphatic Underscores a verbal
message Suggestive Symbols of ideas and emotions Prompting Evoke a desired response
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When people are proud of what they have done, they usually show their hands quite openly. When
they are not often put their hands into their pockets, or hide back When people show signals of
openness that means they are generally beginning very comfortable in your presence which is good.
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Sometimes evaluation gestures take on a critical aspect. The body is more drawn back . The hand is to
the face but the chin is in the palm of the hand with one finger going up the cheek and the other
fingers positioned below the mouth. This is generally an unfavorable gesture.
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To gain time for evaluating the situation people use cigarette or pipe smoking habits, removing
eyeglasses. A final negative evaluation gesture is dropping his eyeglasses to the lower bridge of noise
and peering over them. This gesture usually causes a negative emotional overreaction in other people.
BODY MOVEMENT:
BODY MOVEMENT Balance movements with verbal cues Avoid random movements Step forward
to indicate you are arriving at a point Step back when concluding a point and signals the audience
they can relax momentarily Always lead with your foot nearest your destination .
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The face is one of the most reliable indicators of a persons attitudes, emotions & feelings By
analysing facial expressions, interpersonal attitudes can be discerned and feedback obtained. Some
people try to hide their true emotions. The term Poker Face describes them
Frowns:unhappiness, anger:
Frowns:unhappiness, anger
Smiles: happiness:
Smiles: happiness
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Pouting lips: sadness
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Your face is watched whenever you speak Often the key determinant of the meaning behind a
message Communicates your attitudes, feelings, and emotions more so than any other part of your
body.
EYE CONTACT:
EYE CONTACT To make people feel good and show your interest you must maintain eye contact.
The easiest way to maintain eye contact naturally is to look at the persons whole face above the tip of
their nose
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Windows of the soul, excellent are indicators of feelings. Shifty eyes, beady eyes and look of steel
demonstrate awareness. Honest person has a tendency to look you straight in the eye when speaking.
At least listeners accept it like that.
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People avoid eye contact with other person when an uncomfortable question asked. Try to reduce
tension and build trust rather than increase tension. The raising of one eyebrow shows disbelief and
two shows surprise. People are classified as right lookers and leftlookers. Right lookers are more
influenced by logic and precision, left lookers are found to be more emotional, subjective and
suggestible.
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Most powerful feature after voice Establish a bond Look at your audience to convey your sincerity of
the message You will increase their attention to you by sufficient eye contact Provides you feedback
and helps you relax
SMILING:
SMILING The most strong body language signal to influence our first impression is the smile. It is
the most recognized signal everywhere. Smiling is an international language.
Hand Gestures:
Hand Gestures
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The Hands
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Tightly clenched hands usually indicate that the person is experiencing undue pressure. It may be
difficult to relate to this person because of his tension and disagreement.
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Superiority and authority are usually indicated when you are standing and joining your hands behind
your back .
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Rubing gently behind or beside the ear with the index finger or rubbing the eye usually means the
other person is uncertain about what you are saying.
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Leaning back with both hands supporting the head usually indicates a feeling of confidence or
superiority.
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Cupping one or both hands over the mouth , especially when talking, may well indicate that the
person is trying to hide something
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Putting your hand to your cheek or stroking your chin generally portrays thinking, interest or
consideration.
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Crossed arms tend to signal defensiveness. They seemingly act as a protective guard against an
anticipated attack or a fixed position which the other person would rather not move.
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Conversely, arms open and extended toward you generally indicate openness and acceptance.
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People who tightly cross their legs seem to be saying that they disagree with what you are saying or
doing. If the people have tightly crossed legs and tightly crossed arms, their inner attitude is usually
one of extreme negativity toward what is going on around them. It may be difficult to get agreement.
POSTURE:
POSTURE
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One of the first key things people notice is how to carry and present your self.
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Sitting with your legs crossed and elevated foot moving in a slight circular motion indicates boredom
or impatience.
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Interest and involvement are usually projected by sitting on the edge of the chair and leaning slightly
forward.
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Generally, people who walk fast and swing their arms freely tend to know what they want and to go
after that.
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People who walk with their shoulders hunched and hands in their pockets tend to be secretive and
critical. They dont seem to like much of what is going on around them.
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People who are preoccupied or thinking, usually walk with their heads down, hands clasped behind
their backs and pace very slowly .
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1ND ONE SIA