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1988
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1988 Pergamon
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METHODOLOGY
IN TOURISM
RESEARCH
University
Graham Dann
of the West Indies, Barbados
University
James
Cook
University
of North
Dennison
of Connecticut,
Nash
USA
Philip Pearce
Queensland,
Australia
Abstract:
This exploratory
article attempts to highlight some areas of
tourism research which are believed to lack sufficient methodological
sophistication.
The origin of such research is outlined, together with the
ambivalent
attitudes displayed by practitioners
and outsiders alike. By
means of a four quadrant model, the interplay between theoretical awareness and methodological
sophistication
is explored, but only in one quadrant is sufficient balance said to be achieved. To substantiate
these points,
examples are drawn from tourism research and from a meta-analysis
of
articles featured in two leading journals. Theoretical
awareness and methodological sophistication
are then spelled out in more detail and are seen
to coincide at the conceptualization
stage of the research process. Contributions to this special issue ofAnnals are introduced and possible areas for
further research are briefly examined. Keywords:
theoretical awareness,
methodological
sophistication,
meta-analysis,
tourism research.
R&urn&: la mtthodologie
des recherches en tourisme. Cet article prtliminaire cherche a identifier quelques sujets dans la recherche touristique qui
semblent manquer un degre suffisant de sophistication
methodologique.
On donne un apercu des origines de ces recherches et des attitudes ambigues dont ont fait preuve les specialistes aussi bien que les profanes. Par
moyen dun modele 2 quatre quadrants,
on examine leffet rtciproque
entre la conscience theorique et la sophistication
mCthodologique.
11 ny a
quun quadrant oti lon puisse dire que ltquilibre
est suffisant. Alin de
justifier les conclusions de larticle, on tire des exemples de la recherche en
tourisme et dune mttanalyse de grands articles de deux revues de pointe.
Ensuite, on fournit des precisions de ce que cest que la conscience thtorique et la sophistication
methodologique.
II est evident que ces deux aspects nen sont quun seul au stade conceptuel dun travail de recherche.
On presente les autres articles de ce numero special de Annals, et on jette
un coup doeil sur quelques sujets oti lon pourrait faire des recherches
plus approfondies.
Mots clef: conscience theorique, sophistication
methodologique, mttanalyse,
recherches en tourisme.
METHODOLOGY
IN TOURISM
RESEARCH
INTRODUCTION
As any science grows, it develops
new specializations.
Sometimes
these specializations
are simply a matter of a more efficient division of
labor. As the discipline
becomes
more complex,
it makes more sense
for different practitioners
to handle several specialized
areas where one
existed before. Thus, in sociology, the founding fathers once covered a
vast array of topics in all embracing
theories.
Today their successors
confine themselves
to more narrowly circumscribed
domains.
At other times,
specialization
in a science
is not the result of a
naturally
evolving
division
of labor, but rather
of some theoretical
breakthrough
that establishes
at least two theoretical
camps where one
existed before. One thinks, for instance,
of the theory of evolution
and
its influence
on biology,
where an alternative
perspective
began
to
replace the static taxonomic
approach
of earlier times.
Yet again, specialization
may follow the discovery
of fresh topics for
study which can require
novel theoretical
perspectives
and methodological procedures.
So it was with the emergence
of psychoanalysis
in
the field of psychology.
Freud became convinced
that there was an area
of the human psyche that, until then, had not been taken into account.
He created new theories and methodologies
to deal with the influence
of the unconscious
on everyday behavior.
This last example is analogous
to the emergence
of tourism research
in the social sciences.
The field of tourism
was discovered
by social
scientists
in the early 197Os, and has become
a legitimate
area for
systematic
investigation.
Whether
it will require
new conceptual
approaches
and methodologies
is still largely debatable,
and certainly
beyond the scope of this essay.
It is instructive
to follow the development
of this new field of inquiry.
Something
akin to tourism has existed for a long time. In the West, it
can be found among the ancient Romans
and Greeks,
as well as in the
simplest kinds of contemporary
societies that serve as models for the
earliest hunters and gatherers (Nash 1977). Moreover,
since at least the
193Os, when mass tourism emerged
in France and other places, it has
become a salient social fact of the contemporary
world. Yet social scientists have shown a strange
reluctance
to consider
the phenomenon.
Richter
(1983:314),
f or instance,
points out that, though tourism
is
only surpassed
by oil as an item in world trade, Political
science has
scarcely a clue [about it]. Additionally,
Mitchell (1979) maintains
that,
though
research
on tourism
has been conducted
by geographers
for
about fifty years, there is still a dearth of publications
in the geographic
literature
on the subject.
In anthropology
and sociology, early studies of tourism usually came
about as a spin-off from other research
(Nuiiez
1977). Thus,
Boissevain (1977),
who was conducting
a study on Malta,
and Greenwood
(1972),
who was investigating
the Basques,
began to examine
tourism
as a factor in development.
Yet, considering
the ubiquity
of tourism in
the world, social scientists
seem to have been reluctant
to take it seriously (Cohen
1984).
In a previous issue of Annals devoted to political science and tourism,
Matthews
(1983:304)
argued that one of the reasons why social scientists were reluctant
to turn to tourism
was lack of financial
support.
DANN.
This does indeed seem to have been the case as far as traditional
academic aid was concerned. At the same time, it should be noted that
some funding for applied research was available from governmental
and supra-governmental
agencies, and that social scientists could tap
these funds by adjusting their academic routines, and possibly by becoming consultants.
However, absence of funding would seem to be only part of the
problem. Tourism often has a frivolous side, and Matthews (1983)
argues that social scientists tended to avoid it in order to maintain their
image as serious scholars. Personal comments from a number of people
who have made contributions to the study of tourism suggest that there
is some substance to this remark.
social scientists are now well emDespite their initial reluctance,
barked on the study of tourism. As their work has proliferated, the full
extent of this large and intricate field is beginning to unfold. As Nash
(1981) has pointed out, tourism can be seen as a complex process that
includes not only a host situation where tourists and their hosts come
together, but also a home situation where visitors are generated and
drawn to particular destinations. They travel to these destinations and
engage in a variety of activities. Their hosts, some of whom greet and
serve them, are affected directly or indirectly by the tourists in their
midst, while the tourists themselves are influenced by their odysseys
which, in turn, can affect their home societies. Such a process, once
established, can become an elaborate domestic or international
system
with many interconnections.
Tourism is also a multidimensional
phenomenon that can be looked
at from a number of points of view. In this journal, the approaches of
different kinds of social scientists have been assessed from time to time.
There have been special issues on the geography of tourism (Mitchell
1979), the anthropology
of tourism (Graburn
1983), and so forth.
Through such issues and the growing body of other literature on the
subject, scholars have been made aware of the different approaches to
the study of tourism. As a result, they should now be not only better
acquainted with the field, but also with the different ways in which it
can be conceived and investigated.
This special issue of Annals is intended to further this awareness by
raising what is believed to be some of the important methodological
issues of tourism research, assessing the state-of-the-art
in this field,
and proposing some items for a methodological
agenda that will be
appropriate for carrying on the study of tourism in the future. The
discussion is organized under six headings: modeling the interplay of
theory and method; a meta-analysis of past tourism research; theoretical awareness; methodological
sophistication;
current contributions
to
the methodology of tourism research; and suggestions for further research.
MODELING
THE
INTERPLAY
OF THEORY
AND METHOD
Methodology is etymologically derived from the Greek ~E~(Y-o~o{Xoyo{. It thus literally means a rational way or journey undertaken in
pursuit of some specified goal. In the social sciences, methodology
METHODOLOGY
IN TOURISM
RESEARCH
DANN,
Low on
Methodological
Sophistication
High on
Methodological
Sophistication
Figure 1. Theory and Method in Tourism Research
psychologists,
sociologists,
and human geographers.
Here the emphasis is placed on the establishment
of signz&znt findings
and causal
connections.
In its most exaggerated
neopositivistic
form, scant attention is paid to questions
of theory or meaning.
Instead
there is an
obsession
with transforming
reality into variables
and a cultivation
of
statistical
techniques
for their own sake (Dann
1979:22-23).
In this
connection,
one is aptly reminded
that:
Empirical inquiry, even if it is organized by a high powered research
methodology, is not in itself sufficient for a scientific study of tourism.
Theory is also needed (Nash 1981:467).
Quadrant
4 is naturally
the desired optimum
in which there is a
correct balance of theory and method.
Generally
speaking,
the sophistication of any piece of research may be gauged by the degree to which
it has attained this harmonious
blend. Weber (1968:99)
describes
this
situation as the coincidence
between causal adequacy
and adequacy
on the level of meaning. This is the balance by which he attempted
to
establish
sociology
as a midway branch of knowledge
between science
of nature (based on causally adequate
probabilities
from observational
understanding)
and science of spirit (based on the grasp of the actors
motivation,
or subjective
meaning
state). Where the tension is unresolved, the two extreme
positions
of neopositivism
(Quadrant
3) and
phenomenology
(Quadrant
1) result.
According
to this model, if there has been any marked progress
in
tourism
research,
one would expect an identifiable
transition
from
Quadrants
1 and 2, via Quadrant
3, to 4. On the basis of this model,
one should,
therefore,
be able to trace the development
of tourism
research and to say something
about its current state.
METHODOLOGY
A META-ANALYSIS
OF PAST
IN TOURISM
TOURISM
RESEARCH
RESEARCH
Frequency in Journal
ATR
JLR
155
63
75
135
10
36
35
20
130
184
50
157
DANN,
Area
Journal
ATR
Frequency
JLR
Anthropology
45
Business Studies
12
Economics
33
14
Family Studies
10
Forestry
33
53
1s
10
14
16
Geography
Health
Leisure
and Physical
Studies
Education
Marketing
Planning
17
10
12
15
and Parks
19
Management
10
16
14
Political
Science
Psychology
Recreation
Resource
sociology
Various Other
Totals
229
212
reanalysis of the data for Annals from 1980 on, compared to Annals pre1980, andJLR
as a whole, shows that articles in Annals are becoming
less descriptive and beginning to assume a more conceptually based
and statistical style (Table 3). This observation does not imply that case
studies and descriptive
articles are of limited value, since they continue
to provide a reservoir of ideas for conceptual
tapping as well as being
intrinsically
interesting.
Nor should one assume that complex statistics
are the basis of good research.
It is simply that such data have been
used to provide an index of change in Annals, and the direction of that
METHODOLOGY
IN TOURISM
RESEARCH
Type of Article
Journal of Leisure
Research
1975 onwards
17
39
63
65
164
212
12
26
52
N on which Percentage
65
164
212
Based
mode and the main type of data analysis. Tables 4, 5, and 6 provide the
respective
bi-variate
distributions.
In terms of data gathering
, one notes a steady decline in state-ofthe-art papers focusing on literature
reviews in the three periods from
36.1% , to 25.0%)
to 16.4%,
respectively.
At the same time there has
been a parallel increase
in the use of other qualitative
sources (brochures,
guidebooks,
etc.) and in the employment
of official statistics.
Fluctuating
trends are recorded in the traditional
areas of interviewing,
questionnaires,
and observation.
there is a gradual
decline in descriptive
Regarding
data analysis,
accounts
(65.6 % , to 54.4 % to 45.2 % , respectively),
and corresponding slight increases
in the use of bi-variate,
multi-variate
and content
analytical
techniques.
Within categories,
the most noteworthy
technical
advance has taken
Type of
Analysis
Official
Statistics
Descriptivea
Comparativeb
Content Analysis
Factor Analysis
21
40
65.6
11
18.0
0.0
4.9
11.5
61
100.0
--
Total Freq.
11
15
22
Column %
18.0
24.6
6.5
3.3
36.1
Regression
Analysis
11.5
Row
%
100.0
DANN,
Official
Statistics
5pe of
Analysis
Data Gathering
QuestionInternaires
views
Descriptivea
Comparativeb
Content
Factor
Analysis
Analysis
Regression
Analysis
Total
Preq.
Column %
aIncluding
bIncIuding
Mode
Obser
vation
QuaIitative
10
Review Total
of
Lit.
17
37
54.4
14
20.6
7.4
l--
4.4
13.2
11
17
68
100.0
16.2
7.4
25.0
24
35.3
2.9
13.2
marginal frequencies,
percentages.
percentage
differences,
crosstabulations,
Row
%
comparative
tests
100.0
of significance.
Official
Statistics
Type of
Analysis
DescrIptivea
Comparativeb
10
Content
Factor
Analysis
Analysis
Regression
Analysis
Total
Preq.
aIncluding
bInchiding
Mode
Observation
Qua&
tative
Row
%
12
33
45.2
17
23.3
-_
--
10.9
5.5
--
11
15.1
22
13
73
100.0
30.1
6.9
17.8
2
-
marginal frequencies,
percentages.
percentage
differences,
crosstabulations,
Review Total
of
Lit.
Column %
Data Gathering
QuestionInternaires
views
12
12
12.3
16.4
16.4
comparative
tests
100.0
of significance.
10
METHODOLOGY
IN TOURISM RESEARCH
The research
model set forth here is based on two continua
which
range from low to high levels of methodological
sophistication
and
theoretical
awareness.
So far they have been treated in a cursory way
only. Now an attempt
is made to clarify them and to provide a few
illustrations.
THEORETICAL
AWARENESS
The theoretical
awareness
of a piece of research
can be assessed in
terms of the criteria
of understanding,
prediction,
and falsiliability.
(The last criterion
is more controversial.
For differing
views, see, for
example,
Popper (1959) and Kuhn (1974).)
Graphically
depicted,
levels of theoretical
awareness
are represented
in the model by points on
the continuum
moving in a left-right
direction.
It seems that in studies of tourism relatively low levels of theoretical
awareness
are displayed
by those who employ analogy as a basis for
understanding.
In some studies, tourism has been likened to play, for
example,
or to undertaking
a sacred journey.
Yet in both cases the
articles simply tell what tourism is like, rather than what it is. Similarly,
accounts of tourism which replace analytical
understanding
with ideolo51, appear to demonstrate
low levels of theoretical
awareness.
Whether
this ideology
is located politically
to the left (e.g.,
tourism
is exploitative in a framework
of dependency),
or to the right (e.g.,
tourism
provides the basis for universal brotherhood),
it still does not explain the
phenomenon.
(According
to Weber (1968:94-5),
Understanding is of two
varieties:
rational-observational
(aktuelles
Verstehen)
or explanatory
(erklarendes
Verstehen).
The latter (i.e., Explanation) involves comprehending
in terms of motive,
the typical meaning
context (sinnzusammenhung)
of social action. Thus for Weber Verstehen
is a method, or
way of doing sociology.)
More worthwhile
attempts
to comprehend
the dynamics
of tourism
can be found in early typologies and classificatory
schemes,
since the
very basis for categorization
or coding requires
the establishment
of
theory related criteria for item discrimination.
At the same time, however, typologies
may be limited in terms of explanatory
power, since in
essence
they are simply heuristic
devices based on ideal constructs.
Nevertheless,
the fact that an attempt has been made probably justifies
locating such research
somewhere
slightly to the right of center on the
theoretical
awareness
continuum.
Theoretical
awareness
is also displayed
by those comparatively
few
researchers
who recognize
that there are d&f erent types of social scientific
DANN,
11
explanation,
ranging
from genetic to those based on intention,
reason, and function (Brown
1963), and who subsequently
opt for that
founded on disposition.
Unfortunately,
however, while examples
can
be readily found for the former modes of explanation
(e.g.,
research
investigating
the origins and development
of tourism,
studies examining decision taking, etc.), there are relatively
few instances
of disposition explanations,
which focus on variation
in either individual
or
group attitudinal
and behavioral
tendencies.
The only exception
to this last remark seems to occur in the field of
tourist motivation
research.
Yet this is an area still fraught with theoretical problems.
For instance,
Lundberg
(1972: 107) cautions that:
What the traveler says are his motivations for traveling may be only
reflections of deeper needs, needs which he himself does not understand nor wish to articulate.
Pearce
(1982b:5,
5 1) also points out that the evaluation
of tourists
motives
may only be post hoc theorizing
by experts who are simply
projecting
their own choices.
Additionally,
while both de Sola Pool
(1958) and Iso-Ahola
(1980) warn against the acceptance
of culturalstereotypical
answers from tourists and recreationists,
the latter also
stresses the need to appreciate
that there are various points of reference
and levels of causality
when looking
at motivation.
Whether
or not
these difficulties
can be surmounted,
attempts to tackle them represent
theoretical
progress.
In this regard, Ritchie (1975:344)
notes that:
Our understanding of the why and how of individual travel processes
and the influence of different variables on them represents the greatest challenge to all researchers in the field.
While the criteria of prediction
and falsifiability
are not universally
accepted,
they nevertheless
may be considered
important
hallmarks
for
evaluating
progress
in the realm of theory. A theory that does not
predict
is one which fails to identify
the strength
and direction
of
relationships
within a framework
of probability
propositions.
As a minimum requirement
for theory, surely one needs to know that if A is
present,
then it is likely that B will occur. Even if A is only a
necessary
(rather than a sufficient)
condition
of B, at least it has been
identified as an independent
variable with certain consequences
for B .
Yet there are some instances
of tourism research where even this minimum requirement
has not been satisfied.
Similarly,
a theory which is not falsifiable
is really of little value,
given that it rests at the level of untestable
conceptual
assertion.
Such a
position is surely quite untenable
in tourism research
since it is based
on insufficient
evidence.
Indeed, Pearce (1982b: 19) has remarked
elsewhere:
Unless some point is worked out whereby evidence may be used to
substantiate or reject a sociological perspective, then all accounts of
tourists experiences,
motivations and perceptions of tourist space
remain equally valid and hence inadequate.
12
METHODOLOGY
IN TOURISM
RESEARCH
In this regard,
Cohen (1984) notes that although
there has been a
variety of conceptual
approaches
in the study of tourism,
many are
simply field studies lacking
in theoretical
orientation.
Perhaps
more
related to the topic of this paper, however, is Cohens (1984:388)
subsequent comment
that none [of these theoretical
approaches]
has yet
withstood rigorous empirical
testing.
METHODOLOGICAL
SOPHISTICATION
Methodology
can be located
on a continuum
with respect to the
procedures
of conceptualization,
operationalization,
measurement,
data gathering,
and data analysis. Where these various stages of research
are all consonant
with the ground rules of their respective
disciplines,
one can speak of methodological
sophistication.
Although
they should
be considered
as a whole, forming the total research
process,
here for
analytical
purposes,
they are treated separately.
Conceptualization
Of all the stages of research,
undoubtedly
the conceptual
stage is the
most important,
for it is at this point that the research problem is identified
and contextualized
within a body of theory. Cohens concern
with this
issue is covered in his contribution
to the present collection of articles.
However,
it is precisely
at this juncture
that there appears to be a
great deal of misunderstanding,
since many investigators
fail to distinguish adequately
between a social problem and a theoretical problem. In this
regard,
Berger (1963) points out that, whereas divorce,
for instance,
constitutes
a social problem,
what is surely more problematic
and
worthy of consideration
is the fact that two persons can pledge themselves in marriage
til death do they part. Moreover,
he argues that it is
the latter more normal situation
which requires
a full understanding
before one can truly appreciate
deviation
from the norm, and that obtaining such an understanding
requires a theoretical
basis.
With respect to tourism,
the social problem
approach
can be illustrated by the case of low hotel occupancy,
where supply has clearly
outstripped
demand.
Yet this social problem
for the hotelier
and his
employees
has probably
not been studied in problematic
terms beyond
a discussion
of a decline in the so-called tourism product. Arguably,
had the debate been refocused
instead on what makes potential
guests
wish to travel in the first place, and to seek out accommodation
such as
his in the second,
then the hotelier
might begin to appreciate
the
human underpinnings
of the market forces.
Concepts,
of course,
are not things.
Rather,
they are subjective
mental constructs
of objective
and socially defined reality. Similarly,
theories
which seek to interpret
and illuminate
this reality are to be
found within, not outside,
the human mind. They contain
and order
abstracted
universal
ideas in such a way that the understanding
of
patterned
existence
becomes
somehow
enhanced,
and, within certain
limits of probability,
allow one to make predictions
about phenomena.
The rules for ordering concepts, whereby reality becomes more intelligi-
DANN,
13
14
METHODOLOGY
IN TOURISM
RESEARCH
overlap,
to the degree that they are no longer
mutually
exclusive.
Pearce (1982a)
a 1so stresses the necessity for greater care in the operationalization
of variables in tourism research.
Measurement
By way of corollary,
it follows that if the hypothesis
is to be tested
empirically
with reference
to factual data, the research variables should
also be somehow
measurable.
Naturally,
the level of measurement
(nominal,
ordinal,
interval,
or ratio) will very much depend on the
type of data at hand. Returning
to the earlier example of happiness and
social class, even if these concepts are adequately
operationalized,
it is
still necessary
to be able to measure
them in some way that finds a
modicum
of acceptance
among the community
of researchers.
Unfortunately,
in the study of tourism,
this ideal state of affairs is far
from satisfactory.
Ritchie
(1975),
for example,
identifies
the area of
measurement
as one of the two major deficiencies
in tourism research.
Then again, Young (1974:659)
laments that:
In the present
state of the art, it is not possible
to produce
a single
measure
of rigid tourism,
another
for flexible
tourism,
and to use
these in an analysis with equally compact
measures
of social context.
In relation
to Caribbean
observes regretfully:
Third
World
tourism,
Harrigan
(1974:23)
It is time to develop
something
that measures
the relationships
between the socio-economics
of tourism
and the psycho-cultural
well
being of the person living in an island system dependent
on tourism.
At present we do not even know what elements
to combine
in order to
make a sensible
measurement.
DANN,
15
Data Collection
16
METHODOLOGY
IN TOURISM
RESEARCH
Citing
Gottschalk
et al (1945),
the question
ultimately
turns on the
motivation
of the authors of these records.
Letters,
autobiographies,
and diaries are notorious
sources of bias stemming
from such varied
desires as prestige,
literary delight, orderliness,
and catharsis.
In order
to discern such tendencies,
and to be in a better position to evaluate the
content of these qualitative
data, Gottschalk
et al (1945) supply a number of recommendations
for discriminating
truth from falsehood.
However, even these demythologizing
guidelines
may not be completely
foolproof,
and there is the added danger of throwing out valid information along with invalid material.
Of course,
a mixture
of valid and invalid data is also gathered
in
interviews,
both from verbal and nonverbal
behavior,
and even from
questionnaires.
In this connection,
tourism researchers
may be sometimes insufficiently
aware of the possibility
of collecting
invalid data.
Yet, in other areas of social scientific investigation,
evasion and simple
denial have been noted as standard responses
in ego threatening
situations, or those in which there is a perceived
etiquette
barrier between
interviewer
and interviewee
(Gordon
1969). As previously
observed,
nowhere
is the likelihood
of gathering
invalid data greater
than in
tourism motivational
studies. Yet cliche replies, while usually masking
deeper realities,
are often later taken to form the basis for the entire
marketing
of a destination.
Then there is the whole area of participant
and nonparticipant
observation.
But again, how many tourism
researchers
are prepared
to
adhere
to the established
guidelines
followed
by their colleagues
in
other fields of specialization,
and how many are ready to introduce
innovative
procedures
in order to ensure data validity? The questions
raised in relation
to data collection
cannot hope to be exhaustive
in
such a brief presentation.
Nevertheless,
they should alert colleagues
that all in the tourism methodological
garden is far from rosy.
Data Analysis
The advent of computer
technology
at last made it possible to test
vast batteries
of variables
for interassociation
and significance.
Thanks
to packages,
such as SPSS,
distributions
and scalograms
could be plotted,
correlation
matrices
and
crosstabulations
generated,
and
multivariate
analyses conducted
at the levels of varimax
rotation
and
path models. Not only could chi-square
analyses be obtained
instantly,
but eigenvalues
and F-values could be calculated
with similar ease and
speed. Tourism
researchers
also joined
the bandwagon,
as is evident
from the brief survey of articles in Annals and JLR, and the growing
salience of Quadrant
3 type studies based on increasingly
refined statistical techniques.
Unfortunately,
there has not been a parallel methodological
sophistication accompanying
several of these studies. The carefully
observed
ground rules which had characterized
the works of Durkheim
or Weber, for example,
appear to have been abandoned
in favor of printouts
and files stored on disk or tape. Many researchers
now simply hand
their codesheets
to technicians
and reappear
a few hours later to carry
DANN,
17
18
METHODOLOGY
IN TOURISM
RESEARCH
DANN,
19
CONTRIBUTIONS
20
METHODOLOGY
IN TOURISM
RESEARCH
worldviews
that can be rendered
statistically
in terms of multivariate
cognitive
data sets. One way of handling
such information
is simply to
turn it over to some computer
program.
This undoubtedly
has the
effect of distancing
researchers
from the data they are using. By contrast, Potter and Coshall offer a hands on method of analysis that is
not only statistically
efficacious
and theoretically
grounded,
but permits researchers
to stay close to their data. This venture into appropriate methodology
would seem to have great value not only for mapping
tourists minds, but also the minds of other participants
in the tourism
scenario.
In Visitor
Survey
versus Conversion
Study, Richard
Perdue and
Martin
Botkin
raise the important
question
of the convertibility
of
diverse procedures
for gathering
information
about tourists and their
behavior.
Can one technique
be used to supplement
another?
Is it
simply a case of the more the merrier?
Perdue and Botkin show conclusively that findings from one line of inquiry are different from those of
another.
They further indicate which strategy is the more appropriate
for different
types of investigation.
In effect, they provide an empirical
test for discriminating
between various procedures
which seek to derive
tourist data.
What
do tourists
do? Where
do they go? Such questions
about
touristic
pursuits can have great theoretical
and practical
significance.
A number
of strategies
have been developed
to find out how tourists
spend their time. Rudi Hartmanns
paper, Combining
Field Methods
in Tourism
Research,
reports on a variety of techniques
which he and
his associates
used to monitor the activities of young people from Canada and the United States in Munich.
According
to him, interviews
and
a variety of observational
techniques
produce complementary
information, with one procedure
helping to fill out another.
This rosy conclusion is something
of the kind one is accustomed
to hearing from anthropological
fieldworkers
who adopt similar data gathering
techniques.
No doubt, there is a good deal of truth to the statement
that different
methods complement
each other. But there are also reasons to question
such a conclusion.
Different
procedures
probably
produce
consistent
and inconsistent
results.
One needs to know which is the method of
choice
in certain
circumstances,
which procedures
will complement
that method,
and which are beyond the pale. Hartmanns
paper opens
up broad vistas, but takes one only a little way in this regard.
All researchers
who ask people questions
have to deal with nonresponse
and recall biases. Whether
this is more or less the case with
mobile populations,
such as tourists,
remains to be demonstrated;
but
such biases certainly
are important
issues in tourism research.
William
to Collect Detailed
Tourist Flow
Gartner
and John Hunt, A Method
Information,
feel that they have developed
an efficient and cost-effective method for minimizing
these biases and obtaining
valid information about tourists behavior.
They believe that the diary and personal
interview,
used in tandem,
are appropriate
instruments
in this sphere
of tourism research.
Douglas Pearce, Tourist Time-Budgets,
employs
similar techniques
for analyzing
the ways in which tourists use their
time.
Both of these papers,
by critically
evaluating
the merits and
disadvantages
of specific techniques,
show a high degree of method-
DANN,
21
ological awareness.
Readers
wishing to pursue this line of inquiry will
find the major methodological
issues laid out for them in state-of-theart fashion by these authors.
A good deal of research in tourism has focused on the conditions
for
tourism development
and its consequences
for a given host population,
The notion of carrying
capacity, for example,
raises the question
of
how many tourists a given area can sustain. A government
might like
to know whether
or not it has the resources
to initiate
a particular
program
of tourist development,
or, if it embarks
on such a program,
what kind of additional
resources will be necessary.
A number of procedures have been developed
for making estimates
of this nature. All of
them require
making
a number
of assumptions,
some of which are
more applicable
than others to certain
situations.
Marvin
Kottkes
paper Estimating
Economic
Impacts of Tourism, offers one such procedure for consideration.
He discusses the pros and cons of the linear
programing
approach,
and illustrates its use by applying it to a specific
case.
A number
of writers
on tourism
have virtually
equated
modern
tourism with sightseeing.
What is seen is, of course, a selective matter.
Tourists views of hosts are objectified
in the photos they take and the
postcards
they buy. The forces that generate
these objectifications
are
complex and ultimately
involve an interplay
of tourist-generating
and
host situations.
Patricia Albers and William James,
Travel Photogradiscuss several ways of getting at
phy: A Methodological
Approach,
the meaning
of the visual messages
contained
in postcards.
Though
their consideration
of content,
semiotic,
and critical analysis is valuable
in itself, it acquires added depth from their analysis of the photograph
as a way of seeing and by their location of photographs
in the context of
ideology. In this substantial
paper, therefore,
methodology
and theory
come together in a particularly
interesting
way.
For those who wish to move into the electronic
future in their research on tourist behavior,
there is the Bleeper Recorder
described
by
van der Wurff, Wansink,
and Stringer,
In Situ Recording
of TimeSampled
Observations.
This apparatus,
which appears
to eliminate
recall bias and possibly non-response
bias, extends the kind of control
that laboratory
scientists cultivate into the real world. It is too early to
say how tourists,
or anyone else involved in the touristic process,
will
react to such controls.
Also, the technique
probably
is better suited to
certain kinds of data gathering
than others. Nevertheless,
it seems clear
that the Bleeper
Recorder
could be useful in a variety
of types of
tourism research.
The various contributions
to this special issue thus, to a greater or
lesser extent, perform a double service. On the one hand, they undertake a pedagogic
task by introducing
or re-emphasizing
procedures
within the context of past and present tourism research.
On the other,
they provide a partial glimpse of the future by pointing to likely methodological
issues which lie ahead.
However,
while the scope and critical depth of the contributions
are
gratifying,
one realizes that there are notable lacunae that still require
attention.
Earlier, the nature of the touristic process was laid out. That
process includes the generation
of tourism and tourists in some home
22
METHODOLOGY
IN TOURISM RESEARCH
DANN,
SUGGESTIONS
FOR
FURTHER
23
RESEARCH
As mentioned
earlier in this article, meta-analysis
was applied to the
back numbers
of Annals and JLR
to highlight
various methodological
trends in those journals.
This is a technique
which has been underutilized in tourism research,
and here is as good a place as any to examine
some of its advantages.
In the first place, some of the proponents
of meta-analysis
argue that
the approach can reduce the errors typically made by reviewers,
since
it demands
that all relevant literature
be covered,
that each contribution be given equal weight, and that objective
(rather than subjective)
summaries
result from the review process (Cooper
1979). It is further
maintained
that reviewers
cannot,
therefore,
overemphasize
the work
of any particular
in-group, highlight work supporting
their own studies, or downplay
any contradictory
evidence.
Additionally,
studies
which have produced very unusual results can be identified,
and differences between the findings of most studies and the results of outhers
can be systematically
explored.
Pillemer
and Light (1980)
have referred to this as benefiting
from the variations
in study outcomes.
Provided
that the analysis is performed
on similar phenomena,
the
technique
also permits the building
of a body of knowledge
which is
cumulative,
rather than haphazard
or disjointed.
In tourism research,
there are typically one or two pioneering
studies in an area, followed by
periods of relapse, rediscovery,
sudden growth, blind alleys, reinterpretation of the original phenomenon,
and sometimes
abandonment.
One
might argue that all of this is in the nature of scientific
inquiry, but at
least one factor behind the chaos is the repeated failure by each cohort
of researchers
to build effectively
and systematically
on previous generations
(Rosnow
1981).
As Tversky
and Kahnemann
(1981)
have
shown,
people are ineffective
at logically
summarizing
probabilities
and calculating
the best decisions
in the face of complex
information.
Researchers
may also tend to gloss over much of the work of the past in
favor of the academic
rewards of completing
a new article of their own.
Meta-analysis
has a role here in keeping
researchers
attuned
to the
cumulative
efforts of their colleagues,
past and present.
For example,
if one knows from a meta-analysis
count of tourist
guide research
that twelve of the fifteen previous
articles have dealt
with role conflict, one is less likely to claim some originality
in discussing this topic. Additionally,
if meta-analytic
reviews of areas of interest
are being published
frequently,
then researchers
can develop and extend the field more readily, since the information
base available to them
is comprehensive
and exacting.
If a meta-analysis
of tourism multiplier
effects, for instance,
has established
a range of economic
benefit indices
ranging from 0.07 to 2.50, then one has a truly cumulative
base with
which to assess a multiplier
of 2.0.
A final advantage
of meta-analysis
is its ability to highlight
significant omissions
in a given body of knowledge,
and, by implication,
to
suggest that the noted deficiencies
be pursued with greater diligence
in
the future. An examination
of the articles featured
in Annals, for instance, reveals that there is a great deal of missing material
in the area
of methodology.
For example,
there are no studies which have em-
24
METHODOLOGY
IN TOURISM
RESEARCH
ployed unobtrusive
measures
as even an ancillary
device in tourism
research.
Yet, arguably,
accretion
and erosion analyses would be quite
useful in establishing
patterns in such varied phenomena
as the optimal
positionings
of tourism
displays in exhibitions
or cultural
artifacts
in
museums,
participation
in tourist resort activities,
the usage of travel
literature
in public libraries,
types of food and drink items consumed
by tourists in self-catering
apartments,
and (with infrared equipment)
the effect of promotional
films on select audiences.
Then
again, less
obvious
sources of tourism
data could be fruitfully
explored,
such as
diaries,
travel letters,
postcard
messages,
holiday
photographs,
and
souvenirs.
As Webb et al (1966)
have pointed out, unobtrusive
measures carry the distinct advantage
of reducing
to zero the respondent
contamination
and interactive
effects associated
with interviewing
and
participant
observation,
and the halo effect associated
with questionnaire design (Sechrest
and Phillips
1979).
Yet few seem prepared
to
adopt the procedure
in tourism
research.
Fortunately,
the contributions of Albers and James
and van der Wurff et al in this issue are
exceptions
to the foregoing
generalization.
An extension
of unobtrusive
measurement
is the examination
of
archival
material.
The re-analysis
of existing
tourism
statistics,
socalled secondary
analysis,
has not been featured
prominently
in Annuls. Yet there is a wealth of information
collected
on tourists all over
the world, which is often poorly reported by government
sources,
and
which contains
much to interest
the student
of tourism.
Similarly,
many tourist organizations
collect their own statistical
profiles.
Few
researchers
seem to gain access to this material,
thereby losing another
opportunity
for exploring
existing
records
(Pearce
and Moscardo
1985). Towners study in the present collection
discusses the viability of
this much neglected
approach.
One methodological
style which does appear on a number
of occasions is that of participant
observation,
but most of these studies have
been opportunistic
rather than carefully planned pieces of fieldwork.
It
is not surprising,
therefore,
also to observe the lack of detailed behavior
recording
devices where the investigator
links time, space, and behavior together
in an integrated
set of field notes (Canter
1977).
The
contribution
by van der Wurff, Wasink and Stringer
in this issue is a
notable exception
to this remark.
Then
again,
there are almost no experiments
or field experiments
reported in Annals. Admittedly,
the idea of studying tourists in a laboratory might strike some as being somewhat
ludicrous.
Nevertheless,
the
use of simulation
techniques
and the manipulation
of tourist environments to assess preferences,
behaviors,
and social interaction
are both
possible
and desirable.
Tourist
scholars
could pursue
these lines of
inquiry with some of the techniques
used by urban planners,
environmental psychologists,
and others to assess pre-and post-event
behavior
in specific settings.
Despite
earlier
calls by Cohen
(1979b)
for tourist
research
to be
emit,
processual,
contextual
and time based, few researchers
have
managed
to compare
two tourist settings or to study differences
in two
tourism cultures.
While the historians
have addressed
the time dimen-
DANN,
25
26
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IN TOURISM
RESEARCH
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