Documente Academic
Documente Profesional
Documente Cultură
HANDBOOK
Edition - 2010
1
Subject
Page No
Record of Revisions
Administrative Structure
14
16
20
Applicable
Rules
Requirements
36
Appendices
62
7.A
63
7.B
64
7.C
65
and
Civil
Aviation
RECORD OF REVISION
SR. NO
SUBJECT
DATE OF
REVISION
LIST OF EFFECTIVE
PAGES
02/11/2010
Page No. 14
CHANGE OF INSPECTOR
11/06/2012
Page No. 14
19/12/2012
CHAPTER - 1
CHAPTER -1
INTRODUCTION TO DG SURVEILLANCE AUDIT
India is a contracting state to the Convention of International Civil Aviation and a
member of the International Civil Aviation Organization (ICAO) has an obligation to
promote the safe, orderly and efficient operation of aviation activities. To meet state
obligations, DGCA has laid down national regulations to ensure compliance with various
Standard & Recommended Practices laid down by ICAO in Annexes to the Convention.
The Directorate General of Civil Aviation (DGCA) is a regulatory body dealing mainly with
safety issues. DGCA is also responsible for regulation of air transport services
to/from/within India and for enforcement of civil air regulations, airworthiness and air
safety.
Directorate General of Civil Aviation (DGCA) has developed a system of surveillance to
ensure continuing organizational, as well as individual, professional competency of
licence/rating/certificate/approval holders, continuing capacity to maintain a safe and
regular operation by air operators and service providers and continuing capacity to
properly maintain aviation related Aircraft Maintenance Organizations and other areas
such as Dangerous Goods, Aerodromes and Air Navigation Services.
The purpose of the Surveillance is to help DGCA to understand the state of compliance
of the audited organizations and to identify corrective actions that may needed to
ensure the performance of the organizations meet the regulatory requirements and
safety standards.
In order to effectively implement the Surveillance Programme, a Division within DGCA
for Dangerous Goods has been established under the control of Chief InspectorDangerous Goods. The Office of the Chief Inspector is located in DGCA- Headquarters in
New Delhi.
To carry out the Surveillance in a scheduled and organized manner, specialists in the
field of Dangerous Goods from the industry and service providers have been appointed as
DG Inspectors. These Inspectors are required to carry out the inspection of the
operators and other agencies such as shippers, freight forwarders, airport operators etc.
in order to ensure compliance with the provisions of the Aircraft (Carriage of Dangerous
Goods) Rules 2003, Technical Instructions on the Safe Transport of Dangerous Goods by
Air. Detailed guidelines and procedures for carry out such audits have been detailed in
this Dangerous Goods Inspectors Handbook which is based on Civil Aviation
Requirement, Section 11- Air Transport, Series D Part I, Issue III dated 08th January
2010.
Dangerous Goods Division, New Delhi,
EDITION 2010
CHAPTER - 2
Inspector identification
Complete form for Photo Identity Card
Headquarters building security requirements and procedures
Complete form for airport entry pass, if applicable
Photo taken for building pass, if applicable.
Correspondence procedures
The language requirements for documents, correspondence and e-mails to the
public and regional offices
The internal and external correspondence system file numbers, signature
blocks, due dates, coordination procedures
The procedures for protected documents
The procedures for executive correspondence (Ministerial, Briefing notes,
Question Period notes)
The procedure to finalize correspondence and documents
2.0
Module Two - DGCA ORGANIZATION
Objective: At the completion of this section the inspector will be able to:
Explain Dangerous Goods Divisions relationship with other divisions within DGCA and
Airline operators operating in India.
General organization
Departmental organization chart
Office of DGCA structure
Priorities and mandate
Protocols
Directives
Regulatory documents
The Aircraft Act
Aircraft (Carriage of Dangerous) Rules 2003
Civil Aviation Requirements (CAR)
Air Operators Certificates
The International Civil Aviation Organization Documents
The International Air Transport Association Dangerous Goods Regulations
4.0
Module Four Familiarization with Dangerous Goods Division
Objective: At the completion of this section the Inspector will be able to:
Recognize the major differences between industry and DGCA;
Locate and utilize the various documents necessary to effectively do his/her work.
Introduction
Transition from industry to government
Required Documents
Dangerous Goods Inspector Hand book
Aircraft Act (or overview booklet, whichever is available)
OPERATOR MANUALS
Standard Operating Procedures Manual (SOPs)
Safety Emergency Procedure Hand book/Manual.
5.0
Module Five Human Resources
Objective: At the completion of this section the inspector will be able to:
Effectively communicate
10
11
1.0
Module One Dangerous Goods Inspectors Functions
Duties and Responsibilities
Review of previous annual data and analysis
2.0
Module Two CAR
Discussion on amended CAR circulars
Review of previous circulars and feedback
3.0
Module Three Dangerous Goods Inspectors Handbook
Data Analysis
Review of Dangerous Goods Inspectors Handbook
4.0
Module Four DGCA Functions
Safety foresight and responsibilities
Enforcement policies and review on amendments in rules and regulations
5.0
Module Five Case Studies
Objective: At the completion of this section the inspector will be able to:
12
13
Shri J S Rawat
Chief Inspector
O/O DGCA, Technical Centre, Opposite to Safdarjung Airport, New Delhi 100 103
Sr.
No
Name
Shri Keyur
Pandya
Organization
Contact
Telephone
0124-4953630
Keyur.pandya@goindigo.in
Shri P.
Mirchandani
Air India
(NACIL-A)
Shri Shazil
Merchant
Jet Airways
Shri Pankaj
David
Air India
(NACIL-I)
022-2626 5587
P.Mirchandani@airindia.in
Shazlil.merchant@jetairways.com
pankajdavid@gmail.com
Shri Venantius
(Veny) DSouza
Blue Dart
Aviation
Smt C. Lakshmi
Prabhu
Air India
(NACIL-I)
Shri C.D.
Lokendernath
Air India
(NACIL-I)
ven@bluedart.com
HYDERABAD
2
040-27750214-O
092 914 14450
040-27750214-O
ctcial@gmail.com
lakshmiia@yahoo.com
lokendernath@yahoo.co.in
ctcial@gmail.com
14
CHAPTER - 3
15
The Organization that is scheduled to be audited shall be advised of the date of audit,
sufficiently in advance (minimum of 15 days in advance) in order to facilitate the
Organization to be in preparedness for the audit. The written Advance Notice along
with a copy of the checklist proposed to be used during the audit shall be sent to the
person responsible for dangerous goods in the organization and confirmation of the
receipt should be sought.
3.4
16
Any Level 1 findings identified during the audit shall be immediately brought to the
attention of the Chief Inspector, Regional Director/Controller of Airworthiness. The
Chief Inspector and or the Regional Director/Controller of Airworthiness shall take such
immediate corrective action that may be required.
3.7
AUIDT FINDINGS/FOLLOW-UP
The Dangerous Goods Inspector who carried out the audit of an organization shall follow
up with the organization and confirm that the organization has taken corrective action
on Level 2 findings within the time-frame agreed during the de-briefing.
If the organization has failed to take corrective actions within the stipulated time, same
shall be brought to the attention of the Regional Director/Controller of Airworthiness
Dangerous Goods Division, New Delhi,
EDITION 2010
17
The Dangerous Goods Inspectors shall prepare a Monthly Audit Report covering all
surveillance audits carried our by the respective Regional Directorates of Airworthiness
The Regional Director/Controller of Airworthiness shall send the Monthly Audit Report of
the Region to the Chief Inspector not later than 10th day of the following month.
3.10 REVIEW OF MONTHLY AUDIT REPORTS/ASP PERFORMANCE
The Chief Inspector shall review the Monthly Audit Reports received from the Regional
Directorates and take appropriate actions as may be required.
The Chief Inspector shall also review the performance of the Regions and ensure that
the schedule detailed is ASP is maintained.
The Chief Inspector shall hold periodical review meetings of the Dangerous Goods
Inspectors and the Regional Director/Controller of Airworthiness.
18
CHAPTER - 4
19
Air Operator
Airport Operator
Ground Handling Agent
Date(s) of Inspection
Name(s) of Inspectors
Principal
Operator/
Handling Agent Personnel
associated during the
inspection
20
ISSUE
Air Operators Permit (AOP) authorizes
the Operator to carry dangerous goods.
ICAO TI
REF
ING 01
IATA
DGR REF
YES
NO
N/A
Level
Confirm
that
the
Operator
has
established procedures for handling of
dangerous goods.
7.2.3
7.2.13
1.4.1
Aircraft
Rules
1.5.4
1.4.1
Aircraft
Rules
1.5.4
7.4.2
1.1.2
21
ISSUE
If the Operator is availing the services of
handling agents, the Operator has a
system of providing all information
related to carriage of dangerous goods to
the handling agents
Check : Manuals and other Instructions
have been provided
The Operator has established a system of
maintaining training records that meets
the requirements of the Regulations
Check:
Training
Manual
for
requirements regarding maintenance of
training records
The Operator has established appropriate
Emergency Management System required
to meet any emergencies arising during
ground operations (spill or leak of
dangerous goods etc.,)
Check: Relevant documentation
Check physical availability
arrangements
10
ICAO TI
REF
7.4.2
IATA
DGR REF
1.4.1
Table 1.4
1.4.2.4
1.5.5
YES
NO
N/A
Level
7.4.9
7.4.8
9.5.1.2
7.4.8
9.5.12
of
11
9.4.1
Check: Documentation
12
7.4.8
22
ISSUE
The Operator has established system of
reporting incidents/accidents related to
carriage of dangerous goods including
undeclared/ mis-declared
dangerous
goods
ICAO TI
REF
7.4.4
7.4.5
IATA
DGR REF
9.6
YES
NO
N/A
Level
13
7.4.6
7.4.10
1.3.4
7.3
9.2.1.3
15
16
1.4
(Notes)
1.4.1
Table 1.4
1.5.A
9.1.1.1
23
18
ISSUE
The Operator has deployed appropriately
trained personnel for acceptance of
dangerous goods.
Check: Compare the training record with
the Duty Roster to confirm that
appropriately trained personnel are
available at all times, when dangerous
goods are handled.
In the cargo acceptance area appropriate
placards providing information about
dangerous goods
ICAO TI
REF
1.4.1
Table
1.4.1
IATA
DGR REF
1.5.A
9.1.1.1
7.4.7
9.5.4
7.1.1
9.1.3
YES
NO
N/A
Level
19
7.1.3
for
7.1.3
9.1.3
24
ISSUE
ICAO TI
REF
IATA
DGR REF
YES
NO
N/A
Level
The
dangerous
goods
acceptance
personnel have easy and ready access to
current edition the reference materials
for handling of dangerous goods.
Check:
Technical Instructions and or IATA DGR
Operators Cargo Operations Manual or
equivalent
22
23
24
1.2.7
7.2.2.1
9.2
9.3.2
Check:
Placarded to show that the place is
designated for storage of dangerous
goods;
Easy accessibility to fire tenders;
25
ISSUE
ICAO TI
REF
IATA
DGR REF
7.2.9
9.2.1.1
YES
NO
N/A
Level
is
available
in
the
9.2.1.1.2
Check:
That it is not located in highly populated
operational areas;
Appropriate placards that indicate that
the place is designated for storage of
radioactive material and confirm that
the placards contain Trifoil Symbol
27
7.3
9.3.6
7.2.7
9.3.8
26
ISSUE
The Operator has a system of replacing
the missing hazard and handling labels
before the goods are dispatched.
ICAO TI
REF
7.2.6
IATA
DGR REF
9.3.7
7.3.1
7.3.2
9.3.6
7.3.1
9.4.1
7.3.2
9.4.1
YES
NO
N/A
Level
Check:
Documentation of the procedures
Physical availability of
handling
labels
that
requirements
30
hazard
meets
and
the
31
32
27
ISSUE
The Operator has established maximum
quantities of carbon-dioxide, solid) that
can be loaded in a cargo compartment
ICAO TI
REF
7.2.11
IATA
DGR REF
9.5.2
7.2.9
9.5.2
7.2.9
9.5.2
YES
NO
N/A
Level
Check:
Documentation
quantities
of
the
permitted
Quantity
limits
for
different
types/versions of aircraft operated by
the operator
Quantity limits permitted when dry ice is
used as refrigerant material for food
items that are carried in the service
galley area in the main cabin
34
35
of
the
permitted
28
ISSUE
The Operator has established a system to
secure packages containing dangerous
goods
ICAO TI
REF
7.2.4.2
IATA
DGR REF
9.3.5
YES
NO
N/A
Level
38
7.2.1
7.2.4.1
9.3.4
7.4.1
9.5
29
ISSUE
The Operator has a system of ensuring
that the information provided in the
NOTOC is available on ground at points
of departure and scheduled arrival for
duration of flight
ICAO TI
REF
7.1.4.6
IATA
DGR REF
9.5
YES
NO
N/A
Level
Check:
41
7.4.3
Check
42
7.5.1.2
9.5.3
8.1.1
Check:
Documentation for procedures;
Provision of information in passenger
ticket or website where e-tickets are
purchased;
Placards are available at the check-in
area
43
7.4.5
Check
The inter and intra arrangements
between various related agencies and
verify
the
adequacy
of
such
arrangements
30
ISSUE
The Operator deploys appropriately
trained personnel for passenger and their
baggage acceptance process
ICAO TI
REF
1.4.1
Table 1.4
IATA
DGR REF
9.5.3.4
YES
NO
N/A
Level
Check:
Training records and duty roster
Validity of the certification
45
1.5.0.3
1.4.2.2
7.5.2.2
9.5.3.5
Check:
Documentation of procedures
46
47
48
7.4.3
8.1.1 (i)
9.3.15
31
ISSUE
The Operator has established appropriate
systems to provide approval for such
dangerous goods in passenger baggage
that need Operators approval as
detailed in the Regulations (E.g Dry ice
in checked baggage, oxygen for medical
use etc.,)
ICAO TI
REF
8.1.1
IATA
DGR REF
2.3
2.3.A
1.4.1
Table 1.4
1.5
1.4.2.2
1.4.1
Table 1.4
1.5.0.3
1.5
1.4.2.2
1.5.0.3
1.4.1
Table 1.4
1.5
1.4.2.2
1.4.1.2
1.5.0.3
YES
NO
N/A
Level
51
52
53
54
55
1.4.1.2
1.2.2.2
1.2.23
32
Details of non-conformity
Level
Target Date
for correction
33
Details
34
CHAPTER - 5
35
GOVERNMENT OF INDIA
Issue III, 8
36
SECTION 11
8th JANUARY 2010
37
SECTION 11
8th JANUARY 2010
2.4 The Director of Regulations and Information shall continue to carry out the functions
relating to inspection and approval of the Dangerous Goods Training Programmes in
th
accordance with CAR Section 3 Air Transport, Series L, Part III dated 4 October,
2006 and shall report to the Chief Inspector of Dangerous Goods in this regard.
3. INSPECTION
3.1 The Seconded Dangerous Goods Inspectors shall periodically carry out inspection of
aircraft/airport operators, shippers/freight forwarders and cargo terminals/ warehouses
etc. to ensure that the requirements in respect of transportation of dangerous goods
such as packing, marking, labelling, documentation and handling etc. as laid down in
the Aircraft (Carriage of Dangerous Goods) Rules, 2003 are being complied with. In
addition, spot checks may also be conducted as and when considered necessary.
3.2 During inspection, the following points, amongst others, may be checked:(i) Dangerous goods have been packed, marked and labelled in accordance with the
Technical Instructions;
(ii) Packagings used for the transport of dangerous goods are of good quality and meet
the material and construction specifications contained in the Technical
Instructions;
(iii) A dangerous goods transport document (Shipper's Declaration) has been
completed, signed and provided to the operator;
(iv) An acceptance check-list, as required by the Technical Instructions, is available
with the acceptance staff of the operator and is being used while accepting the
dangerous goods;
(v) The dangerous goods being loaded on the aircraft are free from any leakage or
damage;
(vi) The dangerous goods are not carried in the flight deck or passenger cabin of the
aircraft;
(vii) Those dangerous goods which, according to the Technical Instructions, are
required to be transported by cargo aircraft, are not carried in passenger aircraft;
(viii) Notification to the Pilot-in-Command about dangerous goods is provided well
before the departure of the aircraft;
(ix) Information regarding the prohibition of carriage of dangerous goods in the
checked baggage, carry-on articles etc. is displayed by airlines and aerodrome
operators at vantage points in the departure area of the airport;
38
SECTION 11
8th JANUARY 2010
(x) Every person engaged in the transportation of dangerous goods in any manner has
undergone appropriate training at a DGCA approved organization and their
training records are available;
(xi) The reference manuals are up-to-date and available to the staff; and
(xii) Any other responsibility cast on the shippers, freight forwarders, operators or any
person involved in the offer, acceptance, handling, storage, loading and
transportation of dangerous goods by air, is being carried out properly.
3.2 Detailed guidelines and the procedure to be followed for carrying out the
inspection/surveillance are outlined in the Appendix.
4. SUBMISSION OF REPORTS AND OTHER FOLLOW-UP ACTION
4.1 The Seconded Dangerous Goods Inspectors shall submit the Inspection/Audit Reports in
the prescribed proforma to the respective Director/Controller of Airworthiness with a
copy to the Chief Inspector of Dangerous Goods. However, if it becomes expedient to
take immediate corrective action, the same may be taken by the respective Director /
Controller of Airworthiness and the Chief Inspector informed about it.
4.2 In addition, a centralised database to be developed by the Chief Inspector of Dangerous
Goods shall be accessible to all the Dangerous Goods Inspectors for recording the
non-conformities/ deficiencies found during inspection.
39
SECTION 11
8th JANUARY 2010
APPENDIX
Guidelines and procedure for Dangerous Goods Inspections
1. Organization and procedures
a) The aim of the inspection is to assess the suitability of the organization and
procedures established by the operator and the facilities provided for the handling of
dangerous goods, taking into account the nature and scale of the operation. If the
operator uses a handling agent, the liaison between them shall also be checked to
confirm that each knows what is expected of them by the other.
b) The inspection needs to confirm that the operator has sufficient resources for the
intended operation and has identified those individuals who have specific
responsibilities and has made them aware of their responsibilities. It shall ensure
that reference manuals are up-to-date and available to staff who need to use them.
The manner of loading and stowage on aircraft shall be checked to ensure it is
carried out according to the requirements.
c) For inspection of the organization and procedures, the form available at Attachment I
shall be used.
2. Consignment Inspection
a) The aim of checking consignments of dangerous goods shall be to determine that,
as far as can be ascertained from an external check, the packages and their
associated documents comply with the laid down requirements. It shall also
determine, as far as possible, that associated documentation (e.g. air waybill,
dangerous goods transport document, acceptance checklist, written notification to
commander) meets all applicable requirements. Inspections shall be carried out in
the operators or handling agents premises and after the dangerous goods have
been accepted for transport or whilst they are still in the care of the operator or
handling agent.
b) Both export and import consignments shall be inspected, but with more emphasis on
export consignments. If a consignment is found which does not comply with the
requirements, action shall be taken to prevent it from being loaded on an aircraft
and an investigation made into how it was offered for transport and accepted.
Although import consignments have already been carried by air, the finding of
evidence of non-compliance with the requirements shall be reported to the State
where the goods were originally loaded on an aircraft.
40
SECTION 11
8th JANUARY 2010
41
SECTION 11
8th JANUARY 2010
7. Results of inspections
The results of a dangerous goods inspection shall be recorded so as to produce a
record of what was seen and noted at the time. The record should be sufficiently
comprehensive to identify any faults or deficiencies, since these will need to be
reflected in the letter to the operator to take remedial action which shall be completed in
the specified time frame.
8. Frequency of inspections
The Technical Instructions does not specify the frequency of such inspections.
However, the Manual of Procedures for Operations Inspection, Certification and
Continued Surveillance (Doc 8335), produced by ICAO, recommends that all significant
aspects of the operators procedures and practices should be inspected at least once in
every twelve-month period. As such, all aspects related to dangerous goods of an
operator engaged in the carriage of dangerous goods as cargo shall be inspected on
an annual basis. Operators choosing not to carry dangerous goods as cargo may be
inspected at least once in two years.
42
SECTION 11
8th JANUARY 2010
Attachment I
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
CHAPTER - 6
62
APPENDIX- 6 A
ADVANCE NOTICE TO THE ORGANIZATION - TEMPLATE
Ref:
Date:
To
The Name of the Organization & Full Mailing Address
Attn: Name & Designation of the Person responsible for Dangerous Goods
Subject: DANGEROUS GOODS SURVEILLANCE AUDIT
This is to inform you that Dangerous Goods Surveillance Audit of your organization is
scheduled on (DATE) at (Name of the Station). A copy of the checklist that shall be used
for the audit is enclosed herewith which may be of use to you to prepare your
organization for the proposed surveillance audit.
Shri ( Name) will be the designated inspector.
Should you need any further
clarifications, you may contact him over telephone or by e-mail. His contact details are
(Telephone No) and (E-Mail address)
Please confirm receipt of this communication to this office and also to the designated
inspector.
63
APPENDIX- 6 B
AUDIT FINDING REPORT TO THE ORGANIZATION - TEMPLATE
Ref:
Date:
To
The Name of the Organization & Full Mailing Address
Attn: Name & Designation of the Person responsible for Dangerous Goods
Subject: DANGEROUS GOODS SURVEILLANCE AUDIT
This is further to the Surveillance Audit conducted on (Date of the audit).
The Audit Finding Report indicating non-conformity issues, observations is enclosed
herewith. You are required to take appropriate corrective actions on or before the
target dates that were agreed during our de-briefing meeting held on (Date of Debriefing) and advise this office of the Action Taken Report.
Should you need any further clarifications, you may contact the Inspector Shri (Name of
the Inspector) over telephone or by e-mail. His contact details are (Telephone No) and
(E-Mail address)
Please confirm receipt of this communication to this office and also to the designated
inspector.
64
APPENDIX- 6 C
MONTHLY REPORT - TEMPLATE
Ref:
Date:
To
Chief Inspector
Dangerous Goods Division
o/o of DGCA
Technical Centre,
New Delhi.
Name
of
Organization
the Date
Audit
Detailed Audit Finding Reports are enclosed herewith for your kind perusal and records.
65