Dangerous Goods Inspector Manual

DANGEROUS GOODS INSPECTOR MANUAL
Table of Contents
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Table of Contents
Part
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Subject
Record of Revision
Table of Contents
List of Effective Page
General Information
1.
Introduction
2.
Manual Scheme
3.
Definitions
4.
Acronyms
Legislative Framework
1.
International Regulation
2.
National Regulation
3.
Reference Manuals
Inspectors Qualifications and Training
1.
Introduction
2.
Designated Inspectors courses recommendation
3.
On-the-Job Training (OJT)
4.
Inspector Conduct
Audits and Inspections Policy
1.
Purposes
2.
Audits versus Inspections
3.
The Recommended Inspection Areas
4.
Result of Inspection
5.
Frequency of Inspection
Initial inspection procedure
1.
Initial Process Inspection
2.
Application for an Authorization to Transport Dangerous Goods
3.
Inspection of Operations Manual and/or other Appropriate Manuals
4.
Inspection of Training Programs
Surveillance plan and procedures
1.
Purposes of Surveillance
2.
Inspections Areas
3.
Selection of Inspection Areas
4.
Summary of Process Inspection Procedures
5.
How to plan an Inspection Process
Surveillance procedures for cargo facilities
1.
General Set-Up
2.
Risk Mitigation
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Table of Contents
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Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 14
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Subject
3.
Inspection Areas
4.
Special Provisions
5.
Exceptions
6.
Common Non-Compliances
Surveillance procedures for passenger terminal facilities
1.
General Set-Up
2.
Risk Mitigation
3.
Inspection Areas
4.
Exceptions and Special Provisions
5.
Surveillance Procedures for Ground Handling Facilities
1.
General Set-Up
2.
Risk Mitigation
3.
Inspection Areas
4.
Exceptions
5.
Surveillance procedures for shipping facilities
1.
General Set-Up
2.
Risk Mitigation
3.
Inspection Areas
4.
Special Provisions
5.
Surveillance procedures for other facilities
1.
General
2.
Inspection Guidelines
Dangerous goods accident and incident occurrences management
1.
Chapter 13
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Introduction
2.
Dealing with Non-Compliances
3.
Dealing with Dangerous Goods Incidents, Accidents and Occurrences
4.
Cooperation between States in the investigation of Dangerous Goods
Accident and incident Occurrences
Exemption and approval policies
1.
Introduction
2.
Request for an exemption
3.
Evaluation of an Exemption Request
4.
Issuing an Exemption
Passenger public awareness programme
1.
Introduction
2.
Awareness Plan Achievement
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Table of Contents
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Subject
3.
Avenues of Communication
Source of additional information
1.
Introduction
2.
Cooperation
List of Appendixes
Appendix 3-1 Dangerous Goods Inspector On-the-job-Training Checklist
Appendix 4-1 Dangerous Goods Audit Checklist
Appendix 5-1 Application for an Authorization to Carry Dangerous Goods as Cargo
Appendix 5-2 Operations Manuals Dangerous Goods Segment
Appendix 5-3 Application for Approval of Dangerous Goods Training Programs
Appendix 5-4 Dangerous Goods Training Monitor - Report on Training
Appendix 5-5 Dangerous Goods Training Monitor - Report on Instructor
Appendix 5-6 Dangerous Goods Training Programs Approval Letter
Appendix 7-1 Dangerous Goods Cargo Facilities Process Inspection Form
Appendix 8-1 Dangerous Goods Passenger Handling Facilities Process
Inspection Form
Appendix 9-1 Dangerous Goods Ground Handling Facilities Process
Inspection Form
Appendix 9-2 Ramp & In-Flight Process Inspection Form
Appendix 10-1 Dangerous Goods Shipping Facilities Process Inspection Form
Appendix 11-1 Package or Article Inspection Form
Appendix 12-1 Dangerous Goods Non-Compliance Detection Form
Appendix 12-2 Dangerous Goods occurrence Report
Appendix 12-3 Contingency plan for dealing with Dangerous Goods Incidents
Appendix 12-4 Dangerous Goods Investigation Report
Appendix 12-5 Dangerous Goods Accidents and Incidents Record
Appendix 13-1 Application for Approval or Exemption to
Transport Dangerous Goods under special circumstances
Appendix 15-1 List of Other Authorities
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Record of Revision
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General Information
1.
2.
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Introduction
1.1
As required by Civil Aviation Board No. 92 and Annex 18 to the Chicago

Convention: Each Contracting State shall establish inspection, surveillance
and enforcement procedures for all entities performing any function prescribed
in its regulations for air transport of dangerous goods with a view to achieving
compliance with those regulations.
Note:
1.
It is envisaged that these procedures would include provisions for:
inspecting dangerous goods consignments prepared, offered,

accepted or transported by the entities referred to in Chapter 11
Item 1;
inspecting the practices of the entities referred to in Chapter 11

Item 1; and
investigating alleged violations Chapter 11 Item3.

2.
Guidance on dangerous goods inspections and enforcement may be
found in the Supplement to the Technical Instructions
1.2
The policies, procedures and guidelines presented in this manual are designed to
help the uniform implementation of the air transportation of dangerous goods
inspection program and to promote the Inspectors uniform application.
1.3
The following guidance is offered to assist primarily in the inspection of

operators, handling agents, freight agents, shippers and other parties.
1.4
This manual outlines the recommended procedures the Dangerous Goods

Inspector should follow in conducting his/her duties.
Manual Scheme
To facilitate the use of this manual, care was taken to ensure that the pages are
easy to read and that information is easy to locate. The table of contents provides easy
reference to the overall content. The chapters provide detailed information about the
various items listed in the table of contents. Finally, the appendices provide supporting
material to the chapter such as checklists and charts.
3.
Definitions
The definitions located in the International Civil Aviation Organization
(ICAO)s Annex 18 to the Convention on International Civil Aviation, The Safe
Transport of Dangerous Goods (AN 18) and the ICAO Technical Instructions for the
Safe Transport of dangerous Goods by Air (ICAO TI) definitions apply. Where a word
or term is not defined by these documents, see the dictionary definition.
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The following additional definitions are only for the use of this manual:
Additional Documents means any documents other than the Transport

Document, when required or used. Examples of additional documents are:
- Dangerous Goods Transport Documents
- Acceptance checklist;
- Notification to the Pilot-in-Command (NOTOC);
- Air Waybill; and
- Packaging Design Certificates for some of the packaging design to
contain radioactive material.
Audit means an in depth inspection of an air operators operation to

verify conformance with current regulations.
Combi Aircraft means an aircraft that can be used to carry either

passengers, as an airliner, or cargo as a freighter, and may have a partition in
the aircraft cabin to allow both uses at the same time in a mixed passenger /
freight combination.
Compliance means the state of conforming to specified requirements of a

regulation.
Dangerous Goods Coordinator means the person within an organization

who has technical knowledge on the safe transport of dangerous goods by
air and act as a contact point between the organization and the competent
authorities of the State.
Inspection means the examination of specific documents, articles or

processes either routinely or for specific reason to ensure compliance with
the regulations.
Investigation Systematic search for and documentation of facts relevant

to an occurrence or suspected violation, from which a decision to take
appropriate action will be made.
Material Safety Data Sheet (MSDS) (Synonyms: Safety Data Sheet

(SDS) and Product Safety Data Sheet (PSDS)) is a document intended to
provide workers and emergency personnel with procedures for handling or
working with that substance in a safe manner, and includes information such
as physical data (melting point, boiling point, flash point, etc.), toxicity,
health effects, first aid, reactivity, storage, transportation, disposal,
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protective equipment, and spill-handling procedures. MSDS formats can

vary from source to source within a country depending on national
requirements
4.
Operations specifications means the authorizations, conditions and

limitations associated with the air operator certificate and subject to the
conditions in the operations manual.
Procedure means a series of steps taken to reach a desired outcome.
Process means a series of actions, changes, or functions bringing about a

result
Acronyms
AN 18- The current edition of the Annex 18 to the Convention on

International Civil Aviation, The Safe Transport of Dangerous Goods
ANC ICAOs Air Navigation Commission
CAB Civil Aviation Board
COMAIL - Company mail
COMAT - Company material
DCA Department of Civil Aviation
DGP - Dangerous Goods Panel
FDG Used in checklists to mean finding
IAEA - The International Atomic Energy Agency
IATA DGR - The current edition of the International Air Transport

Association (IATA)s document title Dangerous Goods Regulations
ICAO - International Civil Aviation Organization
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ICAO TI - The current edition of the International Civil Aviation

Organization Technical Instruction for the Safe Transport of Dangerous
Goods by Air.
ICAO TI SUP- The current edition of the International Civil Aviation

Organization Supplement to the Technical Instruction for the Safe Transport
of Dangerous Goods by Air.
MSDS - Material Safety Data Sheet (Synonyms: Safety Data Sheet (SDS)
and Product Safety Data Sheet (PSDS))
NOTOC - Notification to Pilot-in-command
N/A - Not applicable
N/C - Not checked
SARPs - Standards and recommended practices
UN - United Nations
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International Regulation
1.1
International Civil Aviation Organization Annex 18 to the Convention on

International Civil Aviation
1.1.1
1.2
The Convention on International Civil Aviation (also known as Chicago

Convention) was signed on 7 December 1944 by 52 States. Pending
ratification of the Convention by 26 States, the Provisional International
Civil Aviation Organization (PICAO) was established. It functioned
from 6 June 1945 until 4 April 1947. By 5 March 1947 the 26th
ratification was received. ICAO came into being on 4 April 1947. In
October of the same year, ICAO became a specialized agency of the
United Nations linked to Economic and Social Council (ECOSOC). The
Convention on International Civil Aviation set forth the purpose of
ICAO in the preamble:
"WHEREAS the future development of international civil aviation

can greatly help to create and preserve friendship and
understanding among the nations and peoples of the world, yet its
abuse can become a threat to the general security; and
WHEREAS it is desirable to avoid friction and to promote that cooperation between nations and peoples upon which the peace of the
world depends;
THEREFORE, the undersigned governments having agreed on

certain principles and arrangements in order that international civil
aviation may be developed in a safe and orderly manner and that
international air transport services may be established on the basis
of equality of opportunity and operated soundly and economically;
Have accordingly concluded this Convention to that end."
1.1.2
The Convention is supported by nineteen annexes containing standards

and recommended practices (SARPs). The annexes are amended
regularly by ICAO.
1.1.3
Annex 18 was developed to respond to a demand by Contracting States

for an internationally agreed upon set of provisions addressing the
transportation of dangerous goods by air. These provisions are based
upon the Recommendations of the United Nations Committee of Experts
on the Transport of Dangerous Goods and the Regulations for the Safe
transport of Radioactive Material of the International Atomic Energy
Agency. All amendments to Annex 18 are approved by the Council
following a recommendation from the ICAO Dangerous Goods Panel
(DGP) and the Air Navigation Commission (ANC).
International Civil Aviation Organizations Technical Instructions for the

Safe transport of Dangerous Goods by Air
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The International Civil Aviation Organization Technical Instructions for

the Safe transport of Dangerous Goods by Air contain the detailed technical
material needed to support the broad provisions of Annex 18 providing a fully
comprehensive set of international regulations. The ICAO TI can also be
amended by the Council, following a recommendation from the Dangerous
Goods Panel (DGP) of the Air Navigation Commission (ANC) and consultation
with States. The Standard and Recommended Practices are contained in the
Annex 18 and the Technical Instructions contain all the detailed instructions for
the safe transport of dangerous goods by air. The Technical Instructions for the
Safe transport of Dangerous Goods by Air are published biennially.
1.3
International Civil Aviation Organizations Supplement to the Technical

Instructions for the Safe transport of Dangerous Goods by Air
The Supplement to the Technical Instructions for the Safe
Transport of Dangerous Goods by Air provides information that is primarily of
interest to States. Certain dangerous goods, which are normally forbidden
(identified in Table 3-1 of the TI by Special Provisions such as A-1 or A-2),
may be specifically authorized for air transport by approval of the appropriate
national authority. The Supplement to the TI provides information to State for
the processing of approvals or exemptions. The Supplement to the Technical
Instructions for the Safe transport of Dangerous Goods by Air is published
biennially.
2.
National Regulation
Civil Aviation Board No.92 (CAB No.92)
By virtue of Section 15(2) of the Air Navigation Act B.E. 2497 and Section 21
of the Air Navigation Act B.E. 2497 amended by the Air Navigation Act (No. 3) B.E.
2502, whereas it is noted that this Act contains certain provisions in relation to the
restriction on the rights and liberties of persons, in respect of which section 29, in
conjunction with Section 50 of the Constitution of the Kingdom of Thailand so permit
by virtue of the provisions of the law, the Civil Aviation Board, with the approval of
the Minister of Transport, issues a regulation in compliance with Annexes to the
Convention; Annex 17-Security and Annex 18-Safe Transport of Dangerous Goods by
Air, for aircraft registrant, air operator, hers on assigned to duty and other persons on
board an aircraft to implement in the interests of safety.
3.
Reference Manuals
Whilst this procedures manual only makes reference to documents from the
International Civil Aviation Organization, in order to carry out some of the inspections
identified, it may be necessary to use one of the reference manuals most commonly
used by the operators, among these are:
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The International Air Transport Association's Dangerous

Regulations (IATA Regulations), published annually; and
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Goods
The above mentioned references manuals must, as a minimum, reflect all the
Technical Instructions for the Safe Transport of Dangerous Goods by Airs provisions.
It is important to understand that any additional requirements, identified in the
references manuals, may not have any legal weight.

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Introduction
1.1
The inspector must be trained in every aspect of his / her duties as a technical
inspector and as a regulatory officer. As each shipment of dangerous goods may
represent a threat to life, health, property or the environment, the inspector must
have the required knowledge and training to inspect shipments as well as
evaluate compliance with the associated procedures and regulations in place to
minimize the danger during air transport.
1.2
This chapter sets out, the recommended training qualifications required by the
personnel responsible to act as a dangerous goods inspector.
Designated Inspectors courses recommendation

2.1
All employees occupying position with delegation of authority must be

qualified and competent by receiving the training required to perform their
duties.
2.2
The following training topics are required:

Mandatory:
Initial Training on the ICAO Technical Instructions (ITI);
Recurrent Training on the ICAO Technical Instructions (RTI), every 24
months;
Initial Dangerous Goods Safety Oversight Workshop (IDGO);
National Dangerous Goods Regulations training;
Safety Management System (SMS) training;
Complimentary:
Audit procedures training;
Investigation Procedures training;
Communication skills training;
Aviation Enforcement training;
Safe working procedures (Health and Safety) training; and
Structured on the job training (OJT).
2.3
Other recommended specialized training topics:

Specialized Training - Radioactive Materials (SRAD);
Specialized Training - Infectious Substances (SINF); and
Recurrent Dangerous Goods Safety Oversight Workshop (RDGO).
2.4
To ensure full competency as a designated Inspector, the Inspector should also

successfully complete training in order to be familiar with the reference manuals
used by the air operators such as:
Training on the IATAs Dangerous Goods Regulations; and

Training on the Air International Regulations for Shippers of Dangerous
Goods (as applicable).
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Dangerous Goods Sampling Course and suitable specialized courses for

example:
- Radioactive Material course
- Radiation protection and Instrumentation course
- Infectious Substances course
On-the-Job Training (OJT)

3.1
On-the-job training (OJT) is a type of skill development training where an

Inspector learns how to do the work through hands-on experience. This is in
contrast to skill formation that is purely cognitive or perceptual and usually
given in a classroom environment.
3.2
This training gives the Inspector the opportunity to work in the same place and
with the same equipment that will be used regularly. During OJT the new
Inspector is assigned to an experienced Inspector or supervisor, who
demonstrates how the job is done. The new Inspector may shadow the other
Inspectors for several shifts, while learning the steps that make up the job and
how to use all of the required equipment.
3.3
The OJT is usually conducted one-on-one, and the new Inspector generally has
the opportunity to perform the different parts of the job with direct supervision.
To properly document the training of each Inspector, a structure on the job
OJT training syllabus, based on competency profiles, should be completed for
each Dangerous Goods Inspector.
An example of an on the job training checklist is found in
APPENDIX 3-1 Dangerous Goods Inspector - On-the-job training checklist
Inspector Conduct
At all times, Inspectors shall be dealt with in an equitable and politely manner to
the auditee The Advice and guidance are frequently sought and must be readily given
in such a manner that public safety and the Authority are not compromised.
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Purposes
1.1
The inspection policy and procedures were established according to the

requirements of CAB No. 92 and Annex 18 to the Chicago Convention, to
ensure all operators under controlled by DCA are fully compliance with the
Dangerous Goods regulations of the Kingdom of Thailand.
1.2
The establishment of inspection procedures will ensure that dangerous goods

are transported safely without placing an aircraft at risk.
1.3
There are numbers of aspects related to the transport of dangerous goods by air
to verify during an inspection. The inspection needs to confirm that the
operator has sufficient resources for the intended operation and has identified
these individuals who have specific responsibilities and has made them aware of
their responsibilities. It will ensure that reference manuals are up-to-date and
available to staff who will need to use them. The manner of handling and
storing dangerous goods in airport premises is checked to ensure there are no
practices which could lead to accidental damage of packages or put staff at risk
and the method of loading and stowage on aircraft is checked to ensure it is
carried out according to the requirements.
1.2
While not all destinations should be expected to be inspected during an audit, a

sample of the operations should nevertheless be looked at.
Audits versus Inspections

2.1
The main difference between a dangerous goods audit and a process inspection
is that an audit will look at all aspect of an operator while a process inspection
will be limited to one or more specific areas.
2.2
While not all destinations should be expected to be inspected during an audit, a

sample of the operations should nevertheless be looked at.
The Recommended Inspection Areas

Inspections may be performed as following facilities:
Cargo Facilities;
On the ramp;
In Passenger Terminals;
Security check-points;
Shippers;
Freight Forwarders;
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Packing Manufacturers
A frequency of inspection shall be considered according to the scale and nature of

operation. In addition, audits of procedures include visiting operators or handling
agents premises, as appropriate.
4.
Result of Inspection
The result of a dangerous goods inspection shall be recorded in writing format
as evidence. This record must be sufficiently comprehensive to identify any
deficiencies, since these will need to be identified in a request to the operator to take
action remedy them. The request to the operator should include a time scale for taking
remedial action.
If during an inspection an inspector may discovers some violation. It shall be
determined by various factors which will warrant different causes of action.
5.
Frequency of Inspection
The ICAO TI does not specify the frequency of such inspections. However, the
ICAO Manual of Procedures for Operations Inspection, Certification and Continued
Surveillance recommended that all significant aspects of the operators procedures and
practices should be inspected at least once every twelve-month period.
Consequently, DCA may consider inspecting all aspects related to dangerous goods of
an operator engaged in the carriage of dangerous goods as cargo on an annual basis, as
a minimum. Operators choosing not to transport dangerous goods as cargo may be
inspected at a les.
An example of a Dangerous Goods Audit Checklist is found in

APPENDIX 4-1 Dangerous Goods Audit Checklist
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Initial Process Inspection

1.1
An operator must demonstrate before being authorized to transport dangerous

goods that:
1.2
Procedures are in place to handle, offer for transport or transport

dangerous goods;
That arrangements have been made with ground handling agent(s) (if
applicable);
That the operations manual or other staff instructions contain the
required information; and
That training has been approved and given to the appropriate staff.
The initial inspection will include:
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Review of the operator application to transport dangerous goods under

normal circumstances;
Approval of operations manual and/or other appropriate manuals; and
Approval of training programs.
Application for an Authorization to Transport Dangerous Goods

2.1
The oversight of the transport of dangerous goods by air can be achieved by

granting authorization, approvals and exemptions for the transport of dangerous
goods under normal and specialized circumstances.
2.2
The aims of granting authorization, approvals and exemptions are to exercise

control over the transport of dangerous goods and to aid enforcement activities.
2.3
Authorization for the transport of dangerous goods under normal circumstances

should be granted to the operators by the State of the operator (i.e.: those goods
which the Technical Instructions do not indicate as forbidden for transport on
passenger aircraft or both passenger and cargo aircraft).
2.4
The authorization should be granted only once the operator has demonstrated
that procedures are in place to handle dangerous goods, that arrangements have
been made with the ground handling agent(s) (if applicable), that the operations
manual and/or other appropriate manuals contain the required information and
that training has been given to the appropriate staff.
2.5
An operator planning to transport dangerous goods as cargo under normal

circumstances should submit an application containing as a minimum:
General information on the identity, contact information and planned

operations of the operator;
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Content of the dangerous goods operations manual, (see section 5.3)

and
Content of the dangerous goods training programs for each category of
personnel (see section 5.4).
Examples of all information required from the operator are attached

APPENDIX 5-1 - Application for an Authorization to Transport Dangerous
Goods as Cargo
APPENDIX 5-2 - Operations Manuals Dangerous Goods Segment
APPENDIX 5-3 - Application for Approval of Dangerous Goods Training
Programs
Inspection of Operations Manual and/or other Appropriate Manuals

3.1
As required by Annex 6 1 to the Convention on International Civil Aviation,

each air operator shall provide procedure and information, in the operations
manual as will enable the flight crew to carry out its responsibilities. The
Technical Instructions require the operations manual or other manuals to
contain certain information 2 when the operator intends to transport dangerous
goods. In addition to this information, the operations manual needs to contain
sufficient guidance material and instructions to enable all those concerned (both
ground staff and flight and cabin crew) to meet their responsibilities.
3.2
The operations manual inspection aims to confirm the information provided by

the operator is adequate, complete and up-to-date; also that any handling agent
has copies of the relevant parts of the manual or other instructions concerning
the operators policy and procedures.
3.3
When an operator does not intend to transport dangerous goods as cargo or

mail, the operations manual is still required to be to be inspected to ensure it
contains information about the policy of the operator in regard to dangerous
goods, the policy for the transport of COMAT (company material, spare parts)
and instructions about the carriage of Crew Members and passengers with
dangerous goods in their baggage or on their person.
3.4
An initial inspection of the operations manual and other staff instructions must
be made before an operator start to transport dangerous goods. Following the
Annex 6 to the Convention on International Civil Aviation, Operation of Aircraft, Part I International Commercial Air Transport
Aeroplanes, Article 4.2.3
ICAO TI 7;4.2
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initial inspection of the operations manual, periodic inspections are to be made

if there are some modifications to the operations or regulations.
4
Inspection of Training Programs

4.1
Approval of Training Programs

4.1.1
The Technical Instructions require that the operator's initial and

recurrent dangerous goods training programs for all staff be reviewed
and approved 3 by the appropriate authority of the State of the operator.
The Technical Instructions has been sets out the minimum training
requirements, required by the various categories of employees involving
in the handling, offering or transporting of dangerous goods as it relates
to their assigned duties 4. The inspection is to confirm that training
meets the both the requirements of the Technical Instructions and
domestic regulations.
4.1.2
Depending on the size of the operator and the responsibilities of his

staff, there may be several different training programs, since the areas
covered by the training and the depth to which they are covered will
depend on the responsibilities of the persons concerned. Even if the
operator does not transport dangerous goods as cargo there is still a need
for training programs for both operational and ground staff involved in
dealing with passengers and their baggage. The dangerous goods
training for such staff may be included with the training in, for example,
safety and emergency procedures. The content of the training program
will vary according to the responsibilities of the staff.
The initial inspection leading to the approval of the training programs
approvals can be carried out as an office activity (for example: does not
need to be carried out in the premises of the operator).
4.1.3
4.1.4
4.2
Training courses
4.2.1
ICAO TI 1;4.1.2
ICAO TI 1;4.2
To approve the operators training programs, the inspector must review

the complete training program, including the exam. Operators staff
must receive training in the requirements commensurate with their
responsibilities. If a checklist was required to be submitted with the
training program application, the same checklist can be used to assist the
inspector in the process of review and approval.
It is important to verify that when an Instructor provides training, the

training is provided to the appropriate staff and covers all required
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aspects depending on their responsibilities. To evaluate the suitability of

the program and the Instructor, the inspector should attend a sample of
the course.
4.2.2
In order to document the training attended, two different reports should

be completed:
A report on the consistency between the approved training

program and the delivery of the training.
A report on the competency of the Instructor to deliver the
approved training program
Examples of such reports are attached

APPENDIX 5-4 - Dangerous Goods Training Monitor - Report on Training
APPENDIX 5-5 - Dangerous Goods Training Monitor - Report on Instructor
4.3
Approval Letter
Following the initial inspection of the training programs, the inspector will grant
an approval if the training programs meet the requirements of the ICAO
Technical Instructions and the national regulations.
An example of a Training programs approval letter is attached.
APPENDIX 5-6 - Dangerous Goods Training Programs Approval Letter
4.4
Registry of Training Programs Approvals

4.4.1
A record of all training programs approval should be kept in files.
4.4.2
The Dangerous goods training programs approvals should be recorded

and a registry should contain the following information:
4.5
Identity of the operator

Date of the issuance, renewal or cancellation of the approval
Type of program (Category of personnel involved)
Registration number
Expiry of Approval
Training programs approval is issued by the DCA and is valid from date
of issuance until such time as there is operational change affecting the
dangerous goods operation within the operator, regulatory amendment or
such date specified by the DCA.
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Purposes of Surveillance
1.1
As required by Annex 18 to the Chicago Convention, each contracting State

shall establish process inspection procedures with a view to achieving
compliance with its dangerous goods regulations.
Each Contracting State shall establish inspection, surveillance and
enforcement procedures for all entities performing any function prescribed in
its regulations for air transport of dangerous goods with a view to achieving
compliance with those regulations.
Note:
1. It is envisaged that these procedures would include provisions for
inspecting dangerous goods consignments prepared, offered, accepted

or transported by the entities referred to in chapter 11.1;
inspecting the practices of the entities referred to in chapter 11.1; and
investigating alleged violations (see 11.3).
2. Guidance on dangerous goods inspections and enforcement may be found in

the Supplement to the Technical Instructions (Part S-5, Chapter 1 and Part S7, Chapters 5 and 6) 1.
1.2
The aim of the surveillance is to assess the suitability of the organization and
processes established by the operator and of the facilities provided for the
handling of dangerous goods, taking into account the nature and scale of the
operation. If the operator uses a handling agent, the liaison between them needs
to be verified to confirm that each knows what is expected of each other.
1.3
The establishment of surveillance procedures will ensure that dangerous goods

are transported safely without placing an aircraft or its occupants at risk. There
are numerous aspects related to the transport of dangerous goods by air to verify
during surveillance. The surveillance needs to confirm that the operator has
sufficient resources (human and physical) for the intended operation and has
identified those individuals who have specific responsibilities and has made
them aware of their responsibilities. It will ensure that reference manuals are
up-to-date and available to staff who will need to use them.
1.4
The manner of handling and storing dangerous goods in airport premises is

inspected to ensure there are no practices which could lead to accidental damage
of packages or put staff at risk; and the method of loading and stowage on
aircraft is verified to ensure it is carried out according to the requirements.
AN 18, article 11.1
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Inspections Areas
Process inspections are carried out at:
at cargo facilities;
on the ramp;
in shippers facilities (maintenance);
in passenger terminals;
occasionally, other places such as security check-points; and
Shippers, freight forwarders, packaging manufacturers, at a frequency
commensurate with the scale and nature of the operation
In addition, process inspections include visiting operator's or handling agent's
premises, as appropriate.
Selection of Inspection Areas

3.1
Reactive vs. Pro-Active Surveillance

3.1.1
The locations to do a process inspection are divided into groups:
Reactive locations
Pro-active locations
3.1.2
The reactive locations are selected following an increase in the

evaluation of the potential risks of dangerous goods non-compliance,
incident or accident; or following non-compliance(s), incident(s) or
accident(s).
3.1.3
The pro-active locations are selected at random.
3.1.4
Some of the factors which would increase the potential risks of

dangerous goods non-compliance, incident or accident and could be a
reason for a reactive process inspection are:
New services, destinations and facilities;
Specialized / Seasonal operations;
Turnover of personnel / Third party / Key personnel;
Safety and regulatory record;
Financial issues;
Labor difficulties;
Quality assurance program; and
Any other factors which would affect the surveillance plan.
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3.1.5
Ideally when going to a destination, all operators should be inspected. If

resources are limited, surveillance should concentrate on high risk
operations; and a maximum time frame between surveillance at a
specific location should be established.
3.1.6
A balance of 60% reactive process inspections and 40% pro-active

process inspections is recommended.
Summary of Process Inspection Procedures

4.1
Various facilities process inspections will be explained in subsequent chapters

and sample inspection checklists will be reviewed.
4.2
The purpose of a process inspection is to verify that the operator meets the
requirements of the National Regulations and the ICAO Technical Instructions
when transporting dangerous goods by air.
4.3
A pre-certification process inspection includes, as a minimum, a review of:
Operator application to transport dangerous goods in normal or special

circumstances;
Operations manual and other staff instructions; and
Training programs approvals.
4.4
The post certification process inspections or surveillance are designed to verify

that the operator keeps the information in the reference manuals up to date and
that the manner of handling and storing dangerous goods in airport premises and
the method of loading and stowage on aircraft are carried out according to the
requirements. The types of surveillance or process inspections for operators /
handling agents may vary from in-depth audits to the inspection of an accepted
package.
4.5
Surveillance inspections includes among other:
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Inspection of Cargo Facilities;

Inspection of Passenger Terminals;
Inspection of Ramp Facilities;
Inspection of Shippers Facilities; and
Audits.
How to plan an Inspection Process

5.1
Pre-Inspection Phase
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5.1.1
5.2
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Before a process inspection is initiated, all information concerning the

operators procedures shall be reviewed. The relevant information
should be retrieved from the following sources:
5.1.2
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Operator company files;

Certification files;
Operations specifications;
Company manuals;
Occurrence reports;
Previous process inspection records;
State approvals;
State exemptions;
Referral materials; and
Any other relevant information available.
Once you have access the relevant information, the process inspection
checklists should be preliminary completed with the information to be
verified with the latest revision of the Operators Operations Manual.
On-Site Inspection Phase

5.2.1
When a process inspection is scheduled, a notice should be given to

advise the operator / handling agent and arrangements shall be made for
access to relevant areas. In some circumstances the inspection may be
made without giving prior notice. However, this may not always be
practicable or desirable.
5.2.2. Upon arrival,
introduce yourself to the company representative (it is

recommended to provide a business card or contact information);
Explain the reason of inspection and areas needed to be accessed

to the appropriate person in charge;
Ensure that your safety equipment meets the on-site requirements

for examples; safety shoes, high visibility vest, ear plug or muff,
safety goggles etc.);
Ask for a representative of the operator to be with you. Verify any permission to
take some pictures on-site.
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General Set-Up
A cargo facility usually has the following areas:
A non-restricted area, open to the public which include:

-
A restricted area limited to those authorized to be present which include:

-
An area where the documentation for cargo will be accepted

An area where the cargo packages will be accepted
An area where the cargo packages will be released after arrival
An outbound area where the outbound cargo will be stored prior to be

brought to an aircraft.
An inbound area where the inbound cargo will be stored after arrival
An area where the records will be kept
Risk Mitigation
2.1
Risk Assessment
2.1.1
The level of risk involved in the surveillance to be undertaken must be

assessed before that activity commences and should be reviewed at
appropriate intervals during the activity, should conditions have
changed. The level of risk will be affected by the precautions taken. The
Dangerous Goods Inspector must assess the risk and take the appropriate
precautions to ensure that the risk is kept as low as reasonably practical.
It may be that despite the precautions taken, it will be decided that the
surveillance should not be undertaken in the first place, or that it should
stop if it has already commenced
2.1.2
Factors to consider when evaluating a risk:
If the Probability of an incident is HIGH or LOW

If the Severity of an incident would be SERIOUS or MINOR
If the Exposure to an incident is MINIMAL or MAXIMAL
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Probability
High
Medium
Low
Serious
Medium
Minor
Severity
2.1.3
While the probability and severity are concepts easy to establish, the
resulted risk assessment will be affected. As an example, the probability
of being contaminated by a crushed package containing radioactive
materials is low but the severity can be high. This would result in a
medium risk. If the cargo facility does not handle packages containing
radioactive materials, then the exposure would be low.
High
Risk
Low
1
2.2
Exposure
100
Warehouse Safety
2.2.1
Normally, handling agents or operators provide health and safety

information such as clothing and footwear requirements when visitors
first arrive at their premises. In any event, and particularly if such
information has not been provided, the Dangerous Goods Inspector
should ask about it.
2.2.2
It should be determined early on whether there is any unusual activity

taking place in the warehouse, prior to entering it, which may require
particular attention (such as construction work).
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2.2.3
Whenever working in a warehouse, shoes or boots with protective

toecaps and high visibility reflective clothing should be worn.
2.2.4
Many warehouses have specific walkways that should be used but even
so, a careful watch must be kept to ensure that maneuvering vehicles,
particularly forklift trucks, are avoided.
2.2.5
Other hazards that should be borne in mind are wet or slippery floors
and trip hazards.
2.2.6
Most warehouses use racking to store freight and sometimes packages

that need to be inspected are stored under a shelf providing low
headroom. Care must therefore be taken when inspecting packages and it
is often advisable to ask for the packages concerned to be taken out of
the racking system first.
2.2.7
As the exterior of packages may have been contaminated during

transport, handling or by the environment, hands should be washed
thoroughly as soon as possible, after working in a warehouse, whether or
not protective gloves have been worn.
Inspection Areas
3.1
A process inspection report of a cargo facility should include the following

topics:
Identification of Cargo Facility;

Past Occurrences;
Hidden Dangerous Goods Warnings;
Identification of Employees;
Training Records;
Reference Documents;
Transport Documents;
Packages Inspected; and
Available Tools.
An example of a Cargo Facility Process Inspection Form is attached.

APPENDIX 7-1 - Cargo Facility Process Inspection Form
3.2
The aim of inspecting consignments of dangerous goods is to determine that, as

far as can be ascertained from an external check, that the packages and their
associated documents comply with the requirements. It also aims to determine,
as far as possible, that other associated documentation (e.g. air waybill,
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dangerous goods transport document, acceptance check list, notification to the

Pilot-in-command (NOTOC)) meets all applicable requirements.
3.3
A cargo facility inspection includes inspection of packages inspection and / or

documents inspection.
3.4
Cargo facility inspections are also carried out, to determine whether or not the
operators / handling agents procedures are being followed.
3.5
Ideally, the inspection of packages should be done after the dangerous goods
have been accepted for transport or whilst they are still in the care of the
operator or handling agent.
3.6
Both export and import consignments are to be inspected but with the emphasis
on export consignments since, if a consignment is found which does not comply
with the requirements, action can be taken to prevent it from being loaded on an
aircraft and investigation initiated into how it was offered for transport and
accepted in the condition in which it was found.
3.7
Import consignments are also to be inspected, since although they have been
carried by air, the finding of evidence of non-compliance with the requirements
needs to be reported to the State where the goods were originally accepted and
loaded on an aircraft.
3.8
When a cargo facility process inspection is scheduled, adequate notice should

be given to advise the operator / handling agent and arrangements made for
access to relevant areas. In some circumstances the inspection may be made
without giving prior notice. However, this may not always be practicable or
desirable. If arrival is unannounced, upon arrival, the most senior operational
person on duty should be contacted and informed of the inspection to take place.
It should be confirmed which consignments are available for inspection and, if
necessary, a final decision made on what will be inspected.
3.9
Dangerous Goods in Air Mail

3.9.1
Most dangerous goods are not permitted in air mail. There are five
exceptions; these are:
Patient specimens (human and animals);

infectious substances assigned to category B (UN3373); and dry
ice when used as a refrigerant for them;
radioactive material, in excepted packages (UN2910 and
UN2911 only);
lithium ion batteries contained in equipment (UN 3481) meeting
the provisions of Section II of Packing Instruction 967; and
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lithium metal batteries contained in equipment (UN 3091)

meeting the provisions of Section II of Packing Instruction 970 1.
3.9.2
The conditions of carriage for both of these are laid down by the
Universal Postal Union.
3.9.3
For infectious substances (and dry ice), all the applicable requirements
of the Technical Instructions, when shipped as cargo, also apply.
3.9.4
For radioactive material, a special marking will be needed 2.
Spare Labels
If labels are found missing from packages of dangerous goods during transport,
they are to be replaced using the information on the appropriate dangerous
goods transport document. The Dangerous Goods inspector should verify the
presence of spare labels 3.
3.11
Tools to Secure Dangerous Goods

Packages of dangerous goods need to be secured to prevent movement in flight.
This is particularly so for radioactive material, where the securing needs to
ensure they cannot move sufficiently to lessen the distance between them and
the passengers and/or crew. The Dangerous Goods Inspector should verify the
presence, in the facilities of straps for securing dangerous goods in the aircraft 4.
3.12
Identification of Unit Loaded Devices (ULD)

If dangerous goods are placed in a unit load device, either the labels on the
packages are to be visible or a tag needs to be attached to the unit load device
identifying the contents by class/division and whether they are for 'cargo aircraft
only'. Once the dangerous goods have been removed from a unit load device,
the tag on it needs to be removed immediately. As Unit Load Devices (ULD) is
usually prepared in cargo warehouse, the Dangerous Goods inspector should
verify the availability of those tags 5.
Special Provisions
ICAO TI 1;2.3.2
ICAO TI 1;2.3.2 c)
ICAO TI 7;2.7
ICAO TI 7;2.4.2
ICAO TI 7;2.8
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4.1
The following are special provisions which should be kept in mind during a
process inspection in a cargo facility
4.2
Special Provision A9 - Alcoholic beverages containing not more than 70 per

cent alcohol by volume, when packed in receptacles of 5 liters or less, are not
subject to the Technical Instructions when carried as cargo.
4.3
Special Provision A26 - Refrigerating machines and refrigerating machine

components are considered not subject to the Technical Instructions if
containing less than 12 kg of a gas in Division 2.2 or if containing less than 12
L ammonia solution (UN 2672).
4.4
Special Provision A32 Safety devices, electrically initiated and safety devices,
pyrotechnic installed in vehicles, vessels or aircraft or in completed components
such as steering columns, door panels, seats, etc., which are not capable of
inadvertent activation are not subject to the Technical Instruction.
4.5
Special Provision A44 - The entry chemical kit or first aid kit is intended to
apply to boxes, cases, etc., containing small quantities of one or more
compatible items of dangerous goods which are used, for example, for medical,
analytical or testing or repair purposes. The packing group assigned to the kit as
a whole must be the most stringent packing group assigned to any individual
substance in the kit.
4.6
Special Provision A70 - Internal combustion or fuel cell engines being shipped
either separately or incorporated into a vehicle, machine or other apparatus, the
fuel tank of which has never contained any fuel and the fuel system of which is
completely empty of fuel, or that are powered by a fuel that does not meet the
classification criteria for any class or division, and without batteries or other
dangerous goods, are not subject to the Technical Instructions.
4.7
Special Provision A87 - Articles which are not fully enclosed by packaging,
crates or other means that prevent ready identification are not subject to the
marking requirements or the labelling requirements.
4.8
Special Provision A98 - Aerosols, gas cartridges and receptacles, small,

containing gas with a capacity not exceeding 50 ml, containing only Division
2.2 gas, are not subject to the Technical Instructions.
4.9
Special Provision A152 - Insulated packaging conforming to the requirements

of Packing Instruction 202 containing refrigerated liquid nitrogen fully absorbed
in a porous material are not subject to the Technical Instructions.
4.10
Special Provision A154 - Lithium batteries, identified by the manufacturer as

being defective for safety reasons, or that have been damaged, that have the
potential of producing a dangerous evolution of heat, fire or short circuit are
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forbidden for transport (e.g. those being returned to the manufacturer for safety
reasons).
4.11
Special Provision A183 - Waste batteries and batteries being shipped for
recycling or disposal are prohibited from air transport unless approved by the
appropriate national authority of the State of Origin and the State of the
Operator.
4.12
Special Provision A198 - Hay, straw and bhusa, when not wet, damp or
contaminated with oil are not subject to the Technical Instructions.
4.13
Special Provision A199 - Nickel-metal hydride batteries or nickel-metal hydride

battery-powered devices, equipment or vehicles having the potential of a
dangerous evolution of heat are not subject to the Technical Instructions when
properly prepared for transport so as to prevent a short circuit (e.g. in the case of
batteries, by the effective insulation of exposed terminals, or, in the case of
equipment, by disconnection of the battery and protection of exposed terminals)
and unintentional activation.
Exceptions
Some general exceptions are present in the Technical Instructions and should be taken
under considerations during a process inspection. These being where the dangerous
goods are:
to provide, during flight, medical aid to a patient 6;
to provide, during flight, veterinary aid or a humane killer for an

animal 7;
for dropping in connection with agricultural, horticultural, forestry,

avalanche control, ice jam control and landslide clearance or pollution
control activities 8;
to provide, during flight, aid in connection with search and rescue

operations 9;
vehicles carried in aircraft designed or modified for vehicle ferry

operations 10;
required for the propulsion of the means of transport or the operation of

its specialized equipment during transport (e.g. refrigeration units) or
ICAO TI 1;1.1.5.1 a)
ICAO TI 1;1.1.5.1 b)
ICAO TI 1;1.1.5.1 c)
ICAO TI 1;1.1.5.1 d)
10
ICAO TI 1;1.1.5.1 e)
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that are required in accordance with the operating regulations (e.g. fire
extinguishers) 11;
contained within items of excess baggage being sent as cargo 12;
articles and substances which would otherwise be classified as
dangerous goods but which are required to be aboard the aircraft in
accordance with the pertinent airworthiness requirements and operating
regulations or that are authorized by the State of the Operator to meet
special requirements 13.
The following are common non-compliances frequently observed in the past.
Missing hidden dangerous goods warnings

Undeclared Dangerous Goods
Non-dangerous goods shipment in package with DG labels
Failure to train personnel
Holes in training history
Missing training files
Outdated publication
Failure to ensure that up to date information is available to staff.
Lack of segregation
Security tape over labels
Unmarked overpack
Failure to ensure that spare labels are available to staff
Accepting infectious substances without training
Radioactive package run over by forklift
Damaged dangerous goods in transit
11
ICAO TI 1;1.1.5.1 g)
12
ICAO TI 1;1.1.5.1 f)
13
ICAO TI 1;2.2.1 a)
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Surveillance procedures for passenger terminal
facilities
1
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General Set-Up
A Passenger terminal facility usually has the following areas:
A non-restricted area, open to the public which include:

An area where the passenger are checked-in
An area where the passenger can purchase tickets

An area where passenger can board aircrafts
An area where passenger can disembark aircrafts
An area where the passenger can retrieve their baggage
Risk Mitigation
The level of risk involved in the inspection of passenger terminal is low. Nevertheless
care should be taken when dealing with undeclared or mis-declared dangerous goods
found in baggage.
Inspection Areas
3.1
A process inspection of a passenger terminal facility includes the following

topics:
Identification of Passenger Handling Facility;

Past Occurrences;
Hidden Dangerous Goods Warning;
Training Records;
Handling of wheelchairs or other battery-powered mobility aids with
non-spillable batteries;
Handling of wheelchairs or other battery-powered mobility aids with
spillable batteries;
Handling of lithium-ion battery-powered wheelchairs or other batterypowered mobility aids;
Handling of Dry Ice in Passenger or Crew baggage;
Passenger profile;
Items Commonly Seized;
Available Tools; and
Duty Free Stores.
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3.2
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Operator's Responsibilities for Providing Information to Passengers

3.2.1
In addition to the common inspection to inspect (training, reference

documents, documentation, etc.) the Technical Instructions requires that
the operator (or his handling agent) provides information to passengers
about the types of dangerous goods forbidden from transporting aboard
aircraft.
3.2.2. Passengers can create safety hazards when they take onboard aircraft,
forbidden items. Over the years there have been many in-flight
incidents and several accidents that have been attributed to what
passengers had taken on board in their baggage. To counter the
problem, operators need to be proactive and to ensure their staff and
those of their handling agents are trained as required by the Technical
Instructions.
3.2.3
Case Study (DCA Please consider)
At 12:36 on August 24 1999, local time (04:36 UTC), Flight No.

873 (serving Taipei - Hualien) had just landed and was rolling on
Runway 21 at the Hualien Airport, when an explosion was heard
in the front section of the passenger cabin, followed by smoke
and then fire. The pilot immediately braked, bringing the aircraft
to a stop on the runway. Then, after lowering the passenger
evacuation slides and initiating an emergency passenger
evacuation, the pilot proceeded to call the tower for help.
Upon receiving this call, fire squads at both the Hualien Airport
and the Air Force Wing rushed to the scene to extinguish the fire.
The fire was eventually put out at 13:45. While the upper part of
the fuselage was completely destroyed, 90 passengers plus the
crew of 6 was safely evacuated. Casualties included 14 seriously
wounded passengers and another 14 that suffered minor injuries.
Most of the wounded passengers suffered burns.
An investigation was initiated. The probable cause to the

accident was identified as a flammable liquid (gasoline) inside
bleach and softener bottles and sealed with silicone was carried
on board the aircraft with a motorcycle battery. A combustible
vapor formed as the leaking gasoline filled the stowage bin, and
the impact of the landing aircraft created a short in a battery. The
short ignited the gasoline vapor and created the explosion. Both
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Gasoline and a motorcycle battery are not permitted in carry-on

or checked baggage.
3.2.4
ICAO TI 7;5.1.1
ICAO TI 7;5.1.2
To avoid such situation the following requirements were established:
An operator must ensure that information on the types of

dangerous goods which a passenger is forbidden to transport
aboard an aircraft is provided at the point of ticket purchase or, if
this is not practical, made available in another manner to
passengers prior to the check-in process. Information provided
via the Internet may be in text or pictorial form but should be
such that ticket purchase cannot be completed until the passenger
or a person acting on their behalf, has indicated that they have
understood the restrictions on dangerous goods in baggage 1.
An operator or the operators handling agent and the airport

operator must ensure that notices warning passengers of the types
of dangerous goods which they are forbidden to transport aboard
an aircraft are prominently displayed, in sufficient number, at
each of the places at an airport where tickets are issued,
passengers are checked in and aircraft boarding areas are
maintained, and at any other location where passengers are
checked in. These notices must include visual examples of
dangerous goods forbidden from transport aboard an aircraft 2.
An operator, of passenger aircraft, should have information on

those dangerous goods which may be carried by passengers in
accordance with TI 8; 1.1.2 made available prior to the checkin process on their websites or other sources of information.
When provision is made for the check-in process to be completed

remotely (e.g. via the Internet), the operator should ensure that
information on the types of dangerous goods which a passenger
is forbidden to transport aboard an aircraft is provided to
passengers.
Information may be in text or pictorial form but should be such

that the check-in process cannot be completed until the passenger
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or a person acting on their behalf, has indicated that they have

understood the restrictions on dangerous goods in baggage 3.
3.2.5

remotely (e.g. via the Internet), the operator must ensure that
information on the types of dangerous goods which a passenger
is forbidden to transport aboard an aircraft is presented to
passengers. Information may be in text or pictorial form but must
be such that the check-in process cannot be completed until the
passenger, or a person acting on their behalf, has been presented
with this information and indicated that they have understood the
restrictions on dangerous goods in baggage.

at an airport by a passenger without the involvement of any other
person (e.g. automated check-in facility), the operator or the
airport operator must ensure that information on the types of
dangerous goods which a passenger is forbidden to transport
aboard an aircraft is presented to passengers. Information should
be in pictorial form and must be such that the check-in process
cannot be completed until the passenger has been presented with
this information and indicated that they have understood the
restrictions on dangerous goods in baggage. 4.
This is one of the reasons why Annex 18 now places the responsibility
on States for ensuring information is promulgated for passengers.
9.3 Information to passengers
Each Contracting State shall ensure that information is

promulgated in such a manner that passengers are warned as to
the types of dangerous goods which they are forbidden from
transporting aboard an aircraft as provided for in the Technical
Instructions 5.
An example of a Passenger Handling Facility Process Inspection Form is attached.

APPENDIX 8-1 - Passenger Handling Facility Process Inspection Form
4
Exceptions and Special Provisions

4.1
The Technical Instructions contains exemptions for dangerous goods in small

quantities carried in carry-on or checked baggage or on the person.
ICAO TI 7;5.1.3
ICAO TI 7;5.1.5
AN 18, Paragraph 9.3
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4.2
The crew on an aircraft can only have the items that passengers are permitted to
have. Passengers are permitted to take only certain items. All passengers are
likely to have some dangerous goods (I.e.: deodorants, shaving foam, duty-free
purchases, etc.). Some of the items are only likely to be taken on an aircraft by
passengers with specialist need (I.e. wheelchairs with batteries). The full list of
dangerous goods passengers are permitted to have is in Part 8 of the Technical
Instructions. There are quantity limitations and conditions that apply to all of the
items. Some items need operator approval prior to transport.
4.3
Dangerous goods that are not on the list of permitted items are forbidden in or
as passengers baggage. Neither operators nor their staff can permit the
transport of such items without approval from the relevant authority.
4.4
The following is the list of dangerous goods that passengers and crew are
permitted to have. Specific limitations can be found in Part 8 of the Technical
Instructions:
4.4.1
Medical Necessities
4.4.2
Small gaseous oxygen or air cylinders required for medical use

Cylinders of a gas worn for the operation of mechanical limbs
Non-radioactive medicinal articles (including aerosols).
Radioisotopic cardiac pacemakers or other devices implanted
into a person
Radio-pharmaceuticals contained within the body of a person as
the result of medical treatment
Battery-powered wheelchairs or other similar mobility aids with
non-spillable batteries
Battery-powered wheelchairs or other similar mobility aids with
spillable batteries
Lithium-ion battery-powered wheelchairs or other similar
mobility aids
Portable medical electronic devices (Automated External
Defibrillators (AED), Nebulizer, Continuous Positive Airway
Pressure (CPAP), etc.) containing lithium metal or lithium ion
cells or batteries carried by passengers for medical use.
Small medical or clinical thermometer which contains mercury,
for personal use
Articles used in dressing or grooming
Toiletry articles (including aerosols).

Hair curlers containing hydrocarbon gas
Alcoholic beverages
Aerosols for sporting or home use
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Securely packaged cartridges

Small packet of safety matches or a cigarette lighter
Battery-powered equipment capable of generating extreme heat,
which could cause a fire if activated (e.g. underwater high
intensity lamps)
Avalanche rescue backpack
Small cylinders fitted into a self-inflating life-jacket for inflation
purposes
Portable electronic devices (watches, calculating machines,
cameras, cellular phones, laptop computers, camcorders, etc.)
containing lithium or lithium ion cells or batteries
Fuel cells used to power portable electronic devices (for example
cameras, cellular phones, laptop computers and camcorders) and
spare fuel cell cartridges
Dry ice when used to pack perishables
Mercurial barometer or mercurial thermometer carried by a
representative of a government weather bureau or similar official
agency
Instruments containing radioactive material when carried by staff
members of the Organization for the Prohibition of Chemical
Weapons (OPCW).
Energy efficient light bulbs
Security type equipment such as attach cases, cash boxes, cash bags,
etc. incorporating dangerous goods as part of this equipment.
Special Provisions
4.5.1
Special Provision A98 - Aerosols, gas cartridges and receptacles, small,

containing gas with a capacity not exceeding 50 ml, containing only
Division 2.2 gas, are not subject to the Technical Instructions.
4.5.2
Special Provision A152 - Insulated packaging containing refrigerated

liquid nitrogen fully absorbed in a porous material are not subject to the
Technical Instructions provided the design of the insulated packaging
would not allow the build-up of pressure within the container and would
not permit the release of any refrigerated liquid nitrogen irrespective of
the orientation of the insulated packaging and any outer packaging or
overpack used is closed in a way that will not allow the build-up of
pressure within that packaging or overpack.
4.5.2
Special Provision A199 - Nickel-metal hydride batteries or nickel-metal

hydride battery-powered devices, equipment or vehicles having the
potential of a dangerous evolution of heat are not subject to the
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Technical Instructions when properly prepared for transport so as to

prevent a short circuit (e.g. in the case of batteries, by the effective
insulation of exposed terminals, or, in the case of equipment, by
disconnection of the battery and protection of exposed terminals) and
unintentional activation.
4.6
Exceptions
Some general exceptions are present in the Technical Instructions and should be
taken under considerations during a process inspection. These being where the
dangerous goods are:
to provide, during flight, medical aid to a patient6;

to provide, during flight, veterinary aid or a humane killer for an
animal 7;

special requirements9;
aerosols, alcoholic beverages, perfumes, colognes, safety matches and

liquefied gas lighters carried aboard an aircraft by the operator for use or
sale on the aircraft during the flight or series of flights10;
dry ice intended for use in food and beverage service aboard the
aircraft 11; and
ICAO TI 1;1.1.5.1 a)
ICAO TI 1;1.1.5.1 b)
ICAO TI 1;1.1.5.1 f)
ICAO TI 1;2.2.1 a)
10
ICAO TI 1;2.2.1 b)
11
ICAO TI 1;2.2.1 c)
12
ICAO TI 1;2.2.1 d)
electronic devices, such as electronic flight bags, personal entertainment

devices, and credit card readers, containing lithium metal or lithium ion
cells or batteries and spare lithium batteries for such devices carried
aboard an aircraft by the operator for use on the aircraft during the flight
or series of flights12.
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The following are common non-compliances frequently observed in the past:
Missing hidden dangerous goods warnings

Undeclared Dangerous Goods
Failure to provide tools to comply with approved procedures
Failure to have a process to report dangerous goods discovered in passenger
baggage.
Liquid oxygen onboard
Mobility Aid battery in cabin (except lithium battery)
Dangerous goods in COMAIL
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Surveillance Procedures for Ground Handling
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General Set-Up
Ground handling facility usually has the following areas:

An area where cargo is loaded and unloaded on aircrafts
An area where baggage is loaded and unloaded on aircrafts
An area where passenger board and disembark aircrafts
Risk Mitigation
Many dangerous goods could cause injury or damage to property or the environment in
the event of a leakage if they are in a confined space, such as an aircraft cargo hold. As
an example, breathing in fumes. Correctly packing dangerous goods and ensuring that
leaking or damaged packages are not loaded will make the possibility of them, causing
an incident in flight, extremely remote. However, incorrect handling can cause damage
during loading and care needs to be taken to prevent accidental damage at this time.
Inspection Areas
3.1
A process inspection of a ground handling facility includes the following topics:
3.2
Identification of ground handling Facility;

Past Occurrences;
Training Records;
Available Tools.
Ground Handling Process Inspection (loading and stowage)

Ground handling process inspections take place on or adjacent to an aircraft
and, sometimes, also in a warehouse / freight shed prior to loading, with the aim
of verifying that:
the operator has prepared for the loading and loaded the aircraft
according to the principles of the Technical Instructions;
that the training of the ground and aircraft crew is valid;
that all required manuals / staff instructions, etc., are up-to-date; and
that any necessary approvals / exemptions are being carried and their
conditions are been complied with.
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3.3
It is important to ensure that packages of dangerous goods are not put on

an aircraft when they are damaged or leaking. Once they are accepted
for transport, they are likely to be stored in an airport warehouse or
transit shed before being loaded on an aircraft; and at this time there is
the possibility they may be damaged by a careless action (such as falling
off a pallet because they are unsecured or being run-over by a fork-lift
truck). It is also possible that packages of dangerous goods may be
damaged during a flight if they are not properly secured or if the
surrounding cargo is not secured to prevent movement.
3.3.2
There are several times during air transport when packages of dangerous
goods are required to be inspected to ensure they are not damaged or
leaking; these are:
ICAO TI 7;3.1.1
ICAO TI 7;3.1.3
ICAO TI 7;2.1.1
On acceptance (and to ensure they are correctly marked and

labelled and in a fit condition for transport)1;
Before loading on an aircraft or being placed in a unit load
device 2; and
On unloading from an aircraft or unit load device 3.
Loading and Stowage

3.4.1
Packages of dangerous goods are not to be carried in the passenger cabin

or on the flight deck. Of course, this does not apply to the dangerous
goods that passengers and crew are permitted to have as described in
Part 8 of the Technical Instructions.
3.4.2
Dangerous goods that are restricted to cargo aircraft only must not be
loaded on an aircraft carrying passengers 4. In this context, cargo aircraft
and passenger aircraft have been defined and the definitions are in Part
1; 3.1 of the Technical Instructions.
ICAO TI 7;1.2
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Inspections
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Passenger aircraft. An aircraft that carries any person other than

a crew member, an operators employee in an official capacity,
an authorized representative of an appropriate national authority
or a person accompanying a consignment or other cargo.
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Cargo aircraft. Any aircraft, other than a passenger aircraft,

which is carrying goods or property.5
Note: a combi aircraft (Passenger and cargo) is to be treated as a

passenger aircraft.
3.5
Loading on cargo aircraft

3.5.1
Packages or overpacks of dangerous goods bearing the Cargo aircraft

only label must be loaded on a cargo aircraft in accordance with one of
the following provisions:
a)
in a Class C aircraft cargo compartment; or
b)
in a unit load device equipped with a fire detection/suppression

system equivalent to that required by the certification
requirements of a Class C aircraft cargo compartment as
determined by the appropriate national authority (a ULD that is
determined by the appropriate national authority to meet the
Class C aircraft cargo compartment standards must include
Class C compartment on the ULD tag);
c)
in such a manner that in the event of an emergency involving

such packages or overpacks, a crew member or other authorized
person can access those packages or overpacks, and can handle
and, where size and mass permit, separate such packages or
overpacks from other cargo;
d)
external carriage by a helicopter; or
e)
with the approval of the State of the Operator, for helicopter

operations, in the cabin (see TI Part S-7;2.4 of the Supplement).
Note: Cargo compartment classification is described in the ICAO

document Emergency Response Guidance for Aircraft Incidents
Involving Dangerous Goods (Doc 9481) 6.
3.5.2
ICAO TI 1;3.1.1
ICAO TI 7;2.4.1.1
A Class C cargo or baggage compartment is one not meeting the

requirements for either a Class A or B compartment but in which:
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a)
there is a separate approved smoke detector or fire detector

system to give warning at the pilot or flight engineer station;
b)
there is an approved built-in fire-extinguishing system

controllable from the pilot or flight engineer station;
c)
there are means of excluding hazardous quantities of smoke,

flames, or extinguishing agent from any compartment occupied
by the crew or passengers; and
d)
there are means of controlling ventilation and draughts within the

compartment so that the extinguishing agent used can control any
fire that may start within the compartment 7.
The above requirements for the loading of dangerous goods bearing the
Cargo aircraft only label do not apply to:
a)
flammable liquids (Class 3), Packing Group III, other than those
with a subsidiary risk of Class 8;
b)
toxic substances (Division 6.1) with no subsidiary risk other than

Class 3;
c)
infectious substances (Division 6.2);
d)
radioactive material (Class 7);
e)
Miscellaneous dangerous goods (Class 9).
Note:
1.
toxic and infectious substances and radioactive material are not
required to be accessible since it is considered safer for them to
be as far from the flight deck as possible so that in the event of a
leakage they are not close to the flight crew.
2.
the flammable liquid (PGIII) and miscellaneous dangerous
goods, it is considered that the hazard presented by these items in
the event of a leakage is very low.
ICAO Emergency Response Guidance for Aircraft Incidents Involving Dangerous Goods (Doc 9481), section 1.1
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Non-pressurized cargo hold

Transporting goods in a non-pressurized cargo hold, there will be a large
pressure differential at high altitudes. Packages that are filled at a normal
atmospheric pressure may not be capable of withstanding this pressure
differential. Confirmation of the suitability of the packaging from the shipper
may be required 8.
3.7
Packages of dangerous goods which have orientation arrows on them

Packages of dangerous goods containing liquids and which have orientation
arrows on them need to be kept upright at all times and need to be stowed so
they cannot fall over. It should also be ensured that they are kept upright during
loading 9.
3.8
3.9
Securing Dangerous Goods

3.8.1
Packages of dangerous goods need to be secured to prevent movement in

flight. This is particularly so for radioactive material, where the securing
needs to ensure they cannot move sufficiently to lessen the distance
between them and the passengers and/or crew 10.
3.8.2
Damaged packages found before or during loading must not be loaded

on an aircraft; and any found on an aircraft need to be removed. Over the
years there have been many reports about packages of dangerous goods
being found damaged on aircraft; for many of them, the subsequent
investigation revealed that inadequate handling was the cause 11. The
Technical Instructions now contain the requirement that an operator
needs to protect packages from accidental damage caused by dragging or
mishandling during loading or the preparation for loading 12.
Segregation
3.9.1 Because of the possibility that dangerous goods will be stowed on an
aircraft in close proximity to each other, segregation requirements are
needed to ensure that incompatible dangerous goods are kept apart; and
in some instances that dangerous goods are kept an adequate distance
ICAO TI 7;2.4.1.2
ICAO TI 7;2.3
10
ICAO TI 7;2.4.2
11
ICAO TI 7;2.5
12
ICAO TI 7;2.4.3
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from persons and animals. The main segregation requirements are

summarized in Table 7-1 of the Technical Instructions 13.
3.9.2 The extent to which explosive substances and articles may be stowed
together in an aircraft is determined by their compatibility. Explosives
are considered to be compatible if they can be stowed together without
significantly increasing either the probability of an accident or, for a
given quantity, the magnitude of the effects of such an accident.
3.9.3 Loading of Radioactive Material
13
ICAO TI 7;2.2
14
ICAO TI 7;2.10.1.3
15
ICAO TI 7;Table 7-3
a)
Packages of radioactive material that bear hazard labels that have

an all whites background colour (White-I) do not emit radiation
and do not need to be segregated from persons on an aircraft.
b)
Packages of radioactive material bearing hazard labels that have

a half white and half yellow background colour do emit varying
levels of radiation and the amount is indicated by a Transport
Index, which is shown as a number on the hazard label. The
practice should be followed of keeping exposure to radiation as
low as reasonably achievable.
c)
The separation distances shown in Tables 7-3 and 7-4 from the
Technical Instructions are minimum values, and greater distances
should be used where feasible. As far as possible, packages of
radioactive materials stowed in under floor cargo compartments
of passenger aircraft should be placed on the compartment
floor 14. If more than one package, overpack or freight container
is placed in the aircraft, the minimum separation distance for
each individual package, overpack or freight container must be
determined in accordance with the table, on the basis of the sum
of the transport index numbers of the individual packages,
overpacks or freight containers 15;
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3.9.4
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If the packages, overpacks or freight containers are separated

into groups, the minimum distance from the nearest inside
surface of the passenger cabin or flight deck partitions or floors
to each group is the distance applicable to the sum of the
transport indexes within the individual groups, provided that
each group is separated from each other group by at least three
times the distance applicable to the one that has the larger sum of
transport indexes 16.
Dry ice needs to be stowed taking into account the ventilation rates of an
aircraft and the proximity of animals. An operator needs to ensure that
the amount of carbon dioxide given off by all the dry ice on an aircraft
can be safely dissipated without affecting the crew or passengers; and
that animals are not stowed in close proximity to dry ice so they are
starved of oxygen 17.
Identification of the Presence of Dangerous Goods

3.10.1 If labels are found missing from packages of dangerous goods during
transport, they are to be replaced using the information on the
appropriate dangerous goods transport document 18.
3.10.2 If dangerous goods are placed in a unit load device, either the labels on
the packages are to be visible or a tag needs to be attached to the unit
load device identifying the contents by class/division and whether they
are for cargo aircraft only. Once the dangerous goods have been
removed from a unit load device, the tag on it needs to be removed
immediately19.
3.11
Provision of Information
An operator must provide such information in the operations manual and/or
other appropriate manuals as will enable flight crews and other employees to
carry out their responsibilities with regard to the transport of dangerous goods.
This information must include instructions as to the action to be taken in the
event of emergencies involving dangerous goods, and details of the location and
numbering system of cargo compartments together with:
16
ICAO TI 7;Table 7-3
17
ICAO TI 7;2.12
18
ICAO TI 7;2.7
19
ICAO TI 7;2.8
the maximum quantity of dry ice permitted in each compartment; and
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if radioactive material is to be carried, instructions on the loading of

such dangerous goods.
Where applicable, this information must also be provided to ground handling
agents 20.
3.12
Notification to the Pilot-in-Command (NOTOC)

3.12.1 Ultimately, packages of dangerous goods are loaded on an aircraft and
transported to their destination. They may be in an inaccessible hold on a
passenger aircraft or on the main deck of a cargo aircraft; irrespective of
their location, the pilot-in-command needs to know they are on board
and where they have been stowed. In the event of an in-flight
emergency, this information may be crucial to the pilot-in-command in
deciding what action needs to be taken 21.
3.12.2 The operator needs to ensure the pilot-in-command receives written or
printed notification of the dangerous goods to be carried as cargo on an
aircraft. This notification is usually referred to in the air transport
industry as the Notification to Pilot in Command (NOTOC). The
Notification is usually one of the last documents to be completed when
an aircraft is being prepared for departure; and it is the responsibility of
the operator or handling agent to ensure it accurately reflects what is on
board. When there are dangerous goods still on the aircraft from a
previous sector, information about them needs to be included on the
document.
3.12.3 For each item of dangerous goods the Notification needs to include:
20
ICAO TI 7;4.2
21
ICAO TI 7;4.1
The air waybill number (when issued);

The proper shipping name, technical name (if applicable) and
UN or ID number;
The class or division and any subsidiary risk(s)
The packing group and the number of packages; for radioactive
material also the category of the package and transport index;
Location of the packages;
The net quantity or gross weight; where the dangerous goods all
have the same proper shipping name and UN or ID number, only
the total quantity and the largest and smallest quantity per
package at each stowage location need be given;
If any packages must be carried on a cargo aircraft only;
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the aerodrome at which the package(s) is to be unloaded;

where applicable, an indication that the dangerous goods are
being carried under a State exemption; and
the telephone number where a copy of the information provided
to the pilot-in-command can be obtained during the flight if the
operator allows the pilot-in-command to provide a telephone
number instead of the details about the dangerous goods on
board the aircraft;
The information provided to the pilot-in-command must be readily

available to the pilot-in-command during flight 22.
3.12.4 This information provided to the pilot-in-command should be presented

on a dedicated form and should not be by means of air waybills,
dangerous goods transport documents, invoices, etc. 23. In addition to the
languages which may be required by the State of the Operator, English
should be used for the information provided to the pilot-in-command 24.
The information provided to the pilot-in-command must also include a
signed confirmation, or some other indication, from the person
responsible for loading the aircraft that there was no evidence of any
damage to or leakage from the packages loaded on the aircraft 25. The
pilot-in-command must indicate on a copy of the information provided
to the pilot-in-command, or in some other way, that the information has
been received 26.
3.12.5 A legible copy of the information provided to the pilot-in-command
must be retained on the ground. This copy must have an indication on it,
or with it, that the pilot-in-command has received the information.
3.12.6 A copy, or the information contained in it, must be readily accessible to
the flight operations officer, flight dispatcher, or designated ground
personnel responsible for flight operations until after the arrival of the
flight 27.
22
ICAO TI 7;4.1.5
23
ICAO TI 7;4.1.6
24
ICAO TI 7;4.1.9
25
ICAO TI 7;4.1.4
26
ICAO TI 7;4.1.7
27
ICAO TI 7;1.4.1.8
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3.12.6 Many Notifications can be very lengthy, particularly if a cargo aircraft

has many consignments on board (i.e.: it has been known for a
computerized Notification to be approximately 1 meter in length and for
a handwritten Notification to consist of approximately 12 pages). In the
event of an in-flight emergency, it is likely to be impractical, if not
impossible, for the pilot-in-command to pass on details of all the
dangerous goods on a long Notification. If the Notification contains a
large number of entries and it is likely to be impractical for all the
information to be transmitted in an emergency, a summary can be
provided to the pilot-in-command, in addition to the Notification,
showing at least the quantities and classes/divisions of the dangerous
goods in each cargo compartment 28.
3.12.7 In the event of an aircraft accident or incident, the emergency services
on the ground and others may need to establish as quickly as possible
what was on an aircraft; and this information may need to come from
ground sources unless the pilot-in-command was able to give sufficient
information. To aid in providing information in emergencies, a copy of
the Notification needs to be retained on the ground; it can be held
electronically (i.e.: in a computer system) or as a hard copy (i.e.: an
original copy of the Notification or a fax copy). However, the
Notification needs to be readily accessible to the airports of departure
and next scheduled arrival point; it could be held by the operator or
handling agent or anyone else suitable. If the information is held
electronically, it does not need to be sent automatically from the airport
of departure to that of scheduled arrival; it would be acceptable for the
operator or handling agent to have immediate access to the information
via the computer. The Notification needs to remain accessible until after
the flight.
3.13
Damaged Packages and Contaminated Cargo or Baggage

3.13.1 If packages of dangerous goods are found damaged or leaking they
should never be ignored. There is the possibility that if a package is
damaged it may leak. Even if no leakage is immediately visible, a
package may be damaged in such a way that inner packagings break
allowing dangerous goods to leak into the outer packaging; with the
possibility that eventually the integrity of the outer packaging will be
destroyed. The leakage of some dangerous goods could cause property
damage (i.e.: through a corrosive effect on metal) or a fire (i.e.: by
reacting with organic material, such as leather or cotton, to produce great
heat) or injury to a person handling either the package or any article
contaminated with the leakage. Operators and handling agents are
required to take action if damaged or leaking packages of dangerous
goods are discovered. Note that metal drums often have minor dents in
28
ICAO TI 7;4.1.10
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them that happen during handling; these dents do not constitute the
damage referred to in this Chapter, unless there is some other evidence
(i.e.: seepage) that suggests the dent has destroyed the integrity of the
package 29.
3.13.2 If a damaged or leaking package of dangerous goods is found on an
aircraft, it is to be removed without delay. All other packages in the
consignment are to be checked to confirm they are in a fit condition and
are not contaminated. Verification is to be made to ensure that no other
cargo or baggage has been contaminated 30.
3.13.3 If a package in a consignment leaks for an apparently unknown reason
and all the other packages in the consignment are of the same type, there
is the possibility that other packages are also leaking; in these
circumstances it is important to make a thorough check to confirm that
all other packages are fit for transport.
3.13.4 Given the nature of dangerous goods, dealing with leaking packages
may be specialist task; since they need to be disposed of safely and
contaminated articles either cleaned or disposed of. In many countries,
the disposal of dangerous goods is subject to national law for the
protection of the environment; operators may need to have arrangements
with local specialist organizations for the disposal of items that are
found leaking or damaged.
3.13.5 A package of an infectious substance may be damaged and it may not be
apparent whether or not it is leaking. Since an infectious substance may
not be detectable by any of the senses, a damaged package should
always be regarded as potentially leaking. If a damaged or leaking
package is found to contain an infectious substance:
Handling of the package should be avoided or kept to a

minimum;
Adjacent packages need to be inspected for contamination and

any that are contaminated put aside ;
The appropriate public health authority or veterinary authority

need to be notified; and
The shipper and or the consignee need to be notified 31.

Dealing with a leaking package of an infectious substance is a
specialist task; the advice of the shipper or consignee or their expertise
will always be needed to deal effectively with the package and any
contamination.
29
ICAO TI 7;3.1
30
ICAO TI 7;2.5
31
ICAO TI 7;3.1.4
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3.13.6 As for infectious substances, a package of radioactive material may be

damaged and it may not be apparent whether or not it is leaking.
However, inner containers in a package of radioactive material are more
robust than for infectious substances and may survive some considerable
degree of damage to the outer packaging 32. Nevertheless, radiation from
radioactive material cannot be detected by any of the senses and expert
advice will be needed to deal with a damaged package, whether or not it
is suspected to be leaking. Note that there is an assumption that any
radiation can be detected on radiation monitors, etc.; but it should be
noted that different monitors detect different types of radiation. A
monitor that detects gamma radiation (which is the external radiation
that can be detected emanating from some packages in normal
circumstances) may not detect alpha or beta radiation. If a damaged or
leaking package is found to contain radioactive material:
Access to the package needs to be restricted;
A qualified person needs to assess the extent of contamination

and the resultant radiation level of the package;
Where applicable, the qualified person also needs to assess the

extent of contamination of the aircraft, cargo and baggage and
any aircraft equipment and the adjacent loading/unloading areas;
Any aircraft or aircraft equipment which has been contaminated

by radioactive material, or which has a radiation level above the
limits in Part 4; 9.1.2 of the Technical Instructions, needs to be
taken out of service and decontaminated; and any remaining
contamination and the radiation level are to be reduced to the
prescribed limits; and
If necessary to protect property and the environment additional

steps, as required by the relevant competent authority, need to be
taken to deal with the consequences of the damage to or leakage
of a package containing radioactive material.
3.16.7 Cargo or baggage that has been contaminated by leaking dangerous

goods may not immediately show any adverse reaction or the
contamination may not be apparent (i.e.: a liquid may look like
rainwater). In time, some dangerous goods may react with the packaging
material used for cargo or the leather, plastic, etc., used for baggage,
32
ICAO TI 7;3.2
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causing damage or a catastrophic reaction, such as a fire 33. If general

cargo or baggage appears to have been contaminated by an unknown
substance and it is suspected that it was dangerous goods steps need to
be taken to identify the nature and source of the contamination before
the cargo or baggage is loaded on an aircraft.
3.16.8 If it is confirmed that dangerous goods were the cause of the

contamination, the cargo or baggage needs to be isolated and steps taken
to nullify the hazard before the cargo or baggage is transported by air. If
there is doubt whether the contamination has been successfully removed
or nullified, the cargo or baggage should not be transported.
Examples of two inspection forms are attached.
APPENDIX 9-1 - Ground Handling Facilities Process Inspection Form
APPENDIX 9-2 - Ramp & In-Flight Process Inspection Form
4
Exceptions
4.1
Some general exceptions are present in the Technical Instructions and should be
taken under considerations during a process inspection. These being where the
dangerous goods are:
to provide, during flight, medical aid to a patient 34;
o provide, during flight, veterinary aid or a humane killer for an

animal 35;
for dropping in connection with agricultural, horticultural, forestry or

pollution control activities 36;
to provide, during flight, aid in connection with search and rescue

operations 37;
33
ICAO TI 7;3.3
34
ICAO TI 1;1.1.5.1 a)
35
ICAO TI 1;1.1.5.1 b)
36
ICAO TI 1;1.1.5.1 c)
37
ICAO TI 1;1.1.5.1 d)
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vehicles carried in aircraft designed or modified for vehicle ferry

operations 38;
required for the propulsion of the means of transport or the operation of

its specialized equipment during transport (e.g. refrigeration units) or
that are required in accordance with the operating regulations (e.g. fire
extinguishers) 39;

special requirements 41;
4.2
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aerosols, alcoholic beverages, perfumes, colognes, safety matches and

liquefied gas lighters carried aboard an aircraft by the operator for use or
sale on the aircraft during the flight or series of flights 42;
dry ice intended for use in food and beverage service aboard the
aircraft 43; and
electronic devices, such as electronic flight bags, personal entertainment

devices, and credit card readers, containing lithium metal or lithium ion
cells or batteries and spare lithium batteries for such devices carried
aboard an aircraft by the operator for use on the aircraft during the flight
or series of flights 44
Some dangerous goods are not required to appear on the Notification to Pilot in
Command. These are:
38
ICAO TI 1;1.1.5.1 e)
39
ICAO TI 1;1.1.5.1 g)
40
ICAO TI 1;1.1.5.1 f)
41
ICAO TI 1;2.2.1 a)
42
ICAO TI 1;2.2.1 b)
43
ICAO TI 1;2.2.1 c)
44
ICAO TI 1;2.2.1 d)
UN 2807 Magnetized material
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ICAO TI 7;4.1.11
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UN 2908 Radioactive material, excepted package empty packaging
UN 2909 Radioactive material, excepted package articles

manufactured from natural uranium or depleted uranium or natural
thorium
UN 2910 Radioactive material, excepted package limited quantity of

material
UN 2911 Radioactive material, excepted package instruments or

articles
UN 3090 Lithium metal batteries (including lithium alloy batteries)

when meeting the requirements of Packing Instruction 968, Section II
UN 3091 Lithium metal batteries contained in equipment (including

lithium alloy batteries) when meeting the requirements of Packing
Instruction 970, Section II
UN 3091 Lithium metal batteries packed with equipment (including

lithium alloy batteries) when meeting the requirements of Packing
Instruction 969, Section II
UN 3245 Genetically modified micro-organisms
UN 3245 Genetically modified organisms
UN 3373 Biological substance, Category B
UN 3480 Lithium ion batteries (including lithium ion polymer batteries)

when meeting the requirements of Packing Instruction 965, Section II
UN 3481 Lithium ion batteries contained in equipment (including

lithium ion polymer batteries) when meeting the requirements of
Packing Instruction 967, Section II
UN 3481 Lithium ion batteries packed with equipment (including

lithium ion polymer batteries) when meeting the requirements of
Packing Instruction 966, Section II 45
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Lack of segregation
Failure to ensure that spare labels are available to staff
Wheelchair battery not disconnected
Wheelchair not secured
Dangerous goods not on NOTOC
No NOTOC
Staff did not provide NOTOC to Crew
Unsecured dangerous goods
Radioactive materials miss loaded
Wet Package
Dangerous goods loaded in wrong aircraft
Dangerous Goods not removed
No ULD Tag
DG not off loaded
DG in wrong location
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General Set-Up
Shipping facilities usually has the following areas:
1.1
1.2
2
An area where dangerous goods are stored

An area where packages containing dangerous goods are prepared for
shipping
An area where packages containing dangerous goods are received
Risk Mitigation
Some dangerous goods such as explosives and gas cylinders may be hazardous if not
handled properly. Care must be taken when handling them during a process inspection.
Inspection Areas
3.1
A process inspection of a shipping facility includes the following topics:
3.2
Identification of shipping facilities;

Past Occurrences;
Training Records;
Available Tools.
Shippers Inspection
3.2.1
Before a person offers any package or overpack of dangerous goods for

transport by air, that person shall ensure that the dangerous goods are not
forbidden for transport by air and are properly classified, packed,
marked, labelled and accompanied by a properly executed dangerous
goods transport document as specified in Annex 18 and the Technical
Instructions.
3.2.2
The frequent shippers are often identified during the consignment

inspections or audits at the operators or handling agents premises.
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3.2.3
The aim of inspecting frequent shippers is to determine whether the

shipper has procedure in place to meet the shippers responsibilities of
the Technical Instructions.
3.2.4
A shippers process inspection is carried out to ensure that dangerous

goods are properly classified, packaged, marked and labelled, the
dangerous goods transport document is properly completed and
declaration signed and the persons involved in the preparation of the
shipments have received training enable them to carry out their
responsibilities. When an inspection is scheduled, adequate notice
should be given to the shipper and arrangements made to meet the
person responsible of the shipping.
An example of a Shipping Facilities Process Inspection Form is attached.

APPENDIX 10-1 - Shipping Facilities Process Inspection Form
Special Provisions
The following are special provisions which should be kept in mind during a process
inspection in a shipping facility
4.1
Special Provision A19 - Fire extinguishers under this entry may include
installed actuating cartridges (cartridges, power device of Division 1.4C or
1.4S), without changing the classification of Division 2.2 provided the total
quantity of deflagrating (propellant) explosives does not exceed 3.2 grams per
extinguishing unit.
4.2
Special Provision A32 Safety devices, electrically initiated and safety devices,
pyrotechnic installed in vehicles, vessels or aircraft or in completed components
such as steering columns, door panels, seats, etc., which are not capable of
inadvertent activation are not subject to the Technical Instruction.
4.3
Special Provision 51 - Irrespective of the limit specified in column 11 of Table

3-1 in the Technical Instructions, aircraft batteries up to a limit of 100 kg gross
mass per package may be transported.
4.4
Special Provision A59 - A tire assembly unserviceable or damaged is not

subject to the Technical Instructions if the tire is completely deflated. A tire
assembly with a serviceable tire is not subject to the Technical Instructions
provided the tire is not inflated to a gauge pressure exceeding the maximum
rated pressure for that tire. However, such tires (including valve assemblies)
must be protected from damage during transport, which may require the use of a
protective cover.
4.5
Special Provision A70 Internal combustion or fuel cell engines being shipped
either separately or incorporated into a vehicle, machine or other apparatus, the
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fuel tank of which has never contained any fuel and the fuel system of which is
completely empty of fuel, or that are powered by a fuel that does not meet the
classification criteria for any class or division, and without batteries or other
dangerous goods, are not subject to the Technical Instructions.
4.6
Special Provision A87 - Articles which are not fully enclosed by packaging,
crates or other means that prevent ready identification are not subject to the
marking requirements or the labelling requirements.
4.7
Special Provision A111 - Oxygen generators, chemical, that have passed their
expiration date, are unserviceable or that have been used are forbidden for
transport.
4.8
Special Provision A144 - Protective breathing equipment (PBE) containing a

small chemical oxygen generator for use by aircrew members may be
transported on passenger aircraft in accordance with Packing Instruction 565
subject to conditions identified in the Technical Instructions.
4.8
Special Provision A199 - Nickel-metal hydride batteries or nickel-metal hydride

battery-powered devices, equipment or vehicles having the potential of a
dangerous evolution of heat are not subject to the Technical Instructions when
properly prepared for transport so as to prevent a short circuit (e.g. in the case of
batteries, by the effective insulation of exposed terminals, or, in the case of
equipment, by disconnection of the battery and protection of exposed terminals)
and unintentional activation.

Undeclared dangerous goods COMAT
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General
1.1
There may be situations where a dangerous goods inspection is necessary in a

location, other than those mentioned in the previous chapters. These may be as
an example:
Postal offices;
Operators sales agents booking flights for passengers and answering
questions regarding what they can or cannot bring onboard;
Tour or travel agency;
Agency providing medical staff and equipment to assist during disasters;
Agency providing staff and equipment to escort animals during air
transport;
Agency providing security staff and equipment during air transport of
high value shipment;
Organization specialized in the forwarding of personal effect; etc.
1.2
While this manual does not have specific checklists exist for these, a Dangerous
Goods Inspector can use any of them and indicate non-applicable in some of the
areas.
1.3
Of particular concerns should be, as applicable:
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Identification of the organization or agency facilities;

Past Occurrences;
Hidden Dangerous Goods Warning;
Training Records;
Client profile; and
Available Tools;
Inspection Guidelines
2.1
Package inspection
2.1.1
A package inspection looks at the external appearance of all the

packages of dangerous goods currently held by the operator or handling
agent, irrespective of whether they are due for transport or have been
transported, providing they are still in the operator's or handling agent's
custody.
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2.1.2
The inspection will verify that the marking and labelling requirements
have been met, that the type of packaging used is permitted and of the
correct UN specification, for radioactive material packages, the radiation
level and that the packages are, or would appear to have been, in a fit
state for transport
2.1.3
Package of dangerous goods should only be opened in exceptional

circumstances and then only with extreme caution.
2.1.4
If a package is to be opened, the potential hazard from the contents

needs to be taken into account and care exercised.
2.1.5
Any package opened during an inspection must, before being forwarded

to the consignee, be restored to its original condition by qualified
persons.
2.1.6
During the course of their duties, Security Staff may be considering

opening packages consigned as cargo. However, packages of dangerous
goods should be opened in exceptional circumstances with the assistance
of specialist qualified persons.
Documents inspection
2.2.1
A document inspection is to determine, as far as possible, that a

dangerous goods consignment meets all applicable requirements.
2.2.2
Information is contained in several documents and to transport out a

thorough check it is necessary to cross refer from one document to
another. Where the operator or handling agent has packages of
dangerous goods in his premises, the associated documents are to be
checked.
2.2.3
Where there are no packages available, a document check only is made.

The method is to look at the documents for every consignment that was
carried during a specific period.
2.2.4
For export consignments, the documents that need to be inspected are:

a)
b)
c)
d)
e)
The Air Waybill;

The Dangerous Goods Transport Document (Shippers
Declaration);
The Acceptance Check List;
The Notification to Pilot-in-command (NOTOC);
Other documents relating to a consignment that may assist in
assessing it.
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2.2.5
The purpose of inspecting the Air Waybill, Dangerous Goods Transport

Document and other documents relating to a consignment is to ensure
that they have been completed correctly and that, as far as can be
ascertained, the correct classification and method of packing was used.
2.2.6
The Acceptance check list is inspected to establish that the operator or

handling agent uses a form or other system which allows for completion
by the acceptance clerk, either manually or mechanically.
2.2.7
The acceptance checklist will indicate if consignments of dangerous

goods were accepted in accordance with the requirements or that any
errors were correctly identified and the consignment rejected.
2.2.8
The Notification to Pilot-in-command (NOTOC) is checked to

establish that all the required information was given, that the form was
correctly signed and that the loading / stowage requirements were met.
Inspection of general cargo for suspected undeclared dangerous goods

2.3.1
There is an increasing tendency for undeclared dangerous goods to be

consigned as general cargo or in the mail. There are safety implications
with this practice, since it results, among other things, in the commander
not being aware of all the potential hazards that may be present on an
aircraft.
2.3.2
Inspections of general cargo are made in association with consignment

checks at cargo acceptance facilities. Inspections of general cargo are
helpful to know what is transported and undeclared dangerous goods can
be discovered during those inspections.
2.3.3
The method of carrying out an inspection is to examine carefully all the

general cargo or a representative sample of it, or to examine the
documentation available such as air waybill or invoice.
2.3.4
When inspecting a package, concentrate on looking for hazard labels,

UN packaging specification markings and other markings and labels that
are required to be used when consigning declared dangerous goods or
which relate to identification of substances hazardous to health;
documents in pouches attached to packages should be checked for any
that identify the hazards of the contents. Should anything be found
which appears to be suspicious, the relevant transport documents (such
as an invoice or air waybill) should be checked for any additional
indications which suggest the goods are dangerous goods or conversely
that they are not. If it cannot be ascertained with certainty whether or not
the goods are dangerous goods, the operator or handling agent should be
asked to retain the goods and the shipper should be contacted
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An example of a Package or Article Inspection Form is attached.

APPENDIX 11-1 - Package or Article Inspection Form
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Dangerous goods accident and incident occurrences
management
1
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Introduction
Dealing with a dangerous goods accident or incident is a rare occasion. On the other
hand dealing with non-compliance is more common. Since a dangerous goods accident
or incident is rarely the result of only one failure, taking proper actions when noncompliance is detected will help prevent a dangerous goods accident or incident.
Dealing with Non-Compliances

2.1
On site action / Initial action findings

2.1.1
At any time during an audit or inspection it might become apparent that

there are deficiencies in the processes in place, resulting in noncompliance. These deficiencies will have different levels of potential
seriousness from the trivial to the serious. A deficiency may be an error
or an omission in a process and may affect the expected outcome. The
root cause of the deficiencies should be established.
2.1.2
Examples of deficiencies may be:
Not completing an acceptance checklist;

Out of date reference document;
Incorrect preparation of a consignment for transport;
The discovery of undeclared dangerous goods;
Unsecured dangerous goods onboard an aircraft;
Lack of training of staff; and
Lack of segregation between dangerous goods and live animals,
etc.
2.1.3
When a deficiency is identified, a decision should be taken, based on the

apparent root cause of the deficiency, as to what is the appropriate action
given the circumstances?, Other factors should also be considered before
taking appropriate action such as previous recorded history of noncompliances and if this is a reoccurrence of a similar non-compliance.
2.1.4
In every situation, the non-compliance must be recorded and the

organization(s) responsible should be identified. Evidence must be
gathered, such as documents, photographs, etc. which can be used to
demonstrating the deficiencies to the potential offender(s).
2.1.5
For each identified non-compliance, a corrective action plan should be

required from the organization(s) responsible, to be submitted within 30
days. If under a System Management Safety (SMS) System, the
corrective action plan should contain the following elements:
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2.1.6
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The probable root causes as identified by their investigation;

The short-term corrective action plan (within 30 days);
The long term / system wide corrective action plan (more than 30
days); and
The method they plan to use to verify the effectiveness of
corrective action plans (Specifying the frequency and how the
documentation will be retained).
If the non-compliance was self-reported by an operator, in addition to

the item listed above, the following should also be requested with the
corrective action plan:
The applicable flight number(s) and aircraft registration(s)

Copies of the transport documents (airway bill, shipper's
declaration, acceptance checklist, NOTOC, etc.) and pictures of
the dangerous goods (if available)
An example of a Dangerous Goods Non-Compliance Detection Form in

APPENDIX 12-1 Dangerous Goods Non-Compliance Detection Form
2.1.7
Once the corrective action is received, it should be reviewed and if

acceptable, accepted. No enforcement action should be taken. All
proposed corrective action should be recorded for subsequent
verification, depending on the severity (follow up). The data obtained
should also be kept in a database for subsequent trend analysis. If the
corrective action plan is not acceptable or incomplete, it should be
returned to the organization(s) responsible for clarification.
2.1.8
Prosecution should be considered in the following circumstances:
There is death or serious injury to a person which is directly

linked to a non-compliance;
There is serious harm or risk to the environment, human life or
health which is directly linked to a non-compliance;
The alleged offender concealed or attempted to conceal
information in relation to the non-compliance;
The alleged offender knowingly provided false or misleading
information or obstructed the Dangerous Goods Inspector in
carrying out his or her responsibilities;
The alleged offender knowingly ignored the provisions of
Domestic or International Regulations;
There is continuing or systemic non-compliance; or
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A Direction or Notice of Detention has been deliberately

ignored.
Preparation of report and record keeping

2.2.1
A report should be produced no longer than 20 days after an audit or

inspection. Before commencing the report, all information, documents,
etc., should be reviewed to ensure there are no loose ends or outstanding
action. Confirm that all non-compliances have been identified and
recorded on the inspections checklists, as appropriate; confirm action
taken or intended to be taken.
2.2.2
If there was a dangerous goods incident, ensure action is taken as

required. Collate all documents, etc., which are relevant to the report.
Include in the narrative any non-compliance found which are considered
to be errors by other than the operator / handling agent such as an
undeclared dangerous goods shipment discovered by the operator. If
taking action on an incident, also include brief details of actions to
follow.
2.2.3
For operators / handling agents, produce a letter to confirm the findings

and observations. Send the letter to the responsible person in the
organization inspected, usually the Dangerous Goods Coordinator.
2.2.4
For shippers and others organizations, write a letter to the potential

offender seeking an explanation; this will usually preclude the
possibility of formal investigation due to prejudicial action.
Follow-up
Follow-up action is required to ensure that all non-compliances identified are
followed up to a conclusion. The severity of the non-compliance will affect
when a follow-up action is required. Some confirmation may be done from the
office, such as verifying that amendments to operating manuals have been
made; in other situation, an on-site visit will be required.
Dealing with Dangerous Goods Incidents, Accidents and Occurrences

3.1
Introduction
3.1.1
Each State must establish procedures for reporting, investigating and

compiling information concerning dangerous goods accident and
incident which occur on its territory and which involve the transport of
dangerous goods originating in or destined for another State 1.
ICAO TI SUP S7;4.3 and S7;4.5
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3.2
ICAO TI 7;4.4
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3.1.2
Dangerous Goods accidents and incidents need to be recorded and

investigated to establish their cause in order to discover, among other
things, if the requirements of the Technical Instructions are inadequate
or there has been a violation of them.
3.1.2
It is also recommended that each State participate in cooperative efforts

with other States concerning violations of dangerous goods regulations
with the aims of eliminating such violations.
Reporting of Dangerous Goods Accidents and Incidents

3.2.1
As required by the Technical Instructions, An operator must report

dangerous goods accidents or incidents to the authorities of the State of
the operator and the State in which the accident or incident occurred in
accordance with the reporting requirements of those appropriate
authorities. A suspected violation of the requirements (undeclared or
mis-declared dangerous goods) must also be reported to the appropriate
authorities of the State of the operator, or the State in which this
occurred 2.
3.2.2
When a report is received of a dangerous goods accident or incident it

must be verified as quickly as possible to confirm that all relevant details
have been reported. If any details are missing, the reporter is to be asked
to supply them as soon as they are available. A review will be
undertaken of all information currently available in order to establish
what action needs to be taken. If it is decided that no action needs to be
taken or action is not possible, the record is annotated to show this. The
review will aim to establish whether or not the incident is regarded as
serious (for examples: there is evidence of non-compliance with the
Technical Instructions such that there was a potentially unsafe situation)
or not serious (for examples: misunderstanding of the requirements but
not resulting in a potentially unsafe situation).
3.2.3
The aims of investigating a dangerous goods accident and incident are to

establish its potential seriousness and determine the cause so that action
can be taken to prevent a recurrence. Also, any other State from which,
or through which, the dangerous goods travelled needs to be notified
quickly of all relevant details, particularly if it seems likely that persons
in that State may have been exposed to the dangerous goods.
3.2.4
To aid the reporting of dangerous goods accidents and incidents by

operators, a recommended form for reporting is included.
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An example of a report form is attached

APPENDIX 12-2 - Dangerous Goods Occurrence Report
3.3
Investigating of Dangerous Goods Accidents and Incidents

As required by Annex 18, with the aim of preventing the recurrence of
dangerous goods accidents and incidents, each State shall establish procedures
for investigating and compiling information concerning such accidents and
incidents which occur on its territory and which involve the transport of
dangerous goods originating in or destined for another State 3.
3.4
Dangerous Goods Accident

3.4.1
The State in which a dangerous goods accident occurs must forward a

notification of the accident with a minimum of delay and by the most
suitable and quickest means available to:
a)
the State of Origin;
b)
the State of Registry; and
c)
the State of Operator 4.
3.4.2
A dangerous goods accident is a very serious occurrence and may

involve air accident investigators. If there has been a dangerous goods
accident any request for information or assistance from other
organizations must be dealt with immediately. Any request from
another State for details about the dangerous goods on board an aircraft
involved in an accident in that State must also be dealt with
immediately.
3.4.3
The State in which a dangerous goods accident occurs, involving goods

originating in or destined for another State must institute an
investigation into the circumstances of the accident 5.
3.4.4
If it becomes known or is suspected that dangerous goods were a

causative factor in an aircraft accident, any dangerous goods
investigation will need to be coordinated with the air accident
investigation 6.
ICAO AN 18 12.1
ICAO TI SUP S7;4.2.1
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3.4.5
3.5
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There is information on the recording and investigation of dangerous

goods accidents in the Supplement to the Technical Instructions 7.
Dangerous Goods Incident

3.5.1
The State in which a dangerous goods incident occurs, involving goods

originating in or destined for another State must transport out an
investigation into the circumstances of the incident such as is considered
appropriate to its seriousness 8.
3.5.2
Preliminary enquiries will be made to establish what has happened, who

is involved and what evidence is available. The enquiries will identify if
the incident warrants investigation by professional investigators with the
aim of securing evidence for prosecution. If professional investigation is
not justified or not possible (e.g.: all evidence needed is not available), a
detailed investigation has still to be carried out. This has to be thorough,
to confirm the cause and identify the organizations or individuals
responsible for the incident.
3.5.3
When making preliminary enquiries it has to be determined whether the

dangerous goods in their current state are a danger to persons. If they
are, arrangements must be made to make them safe or dispose of them as
quickly as possible, using expert assistance. If an investigation is to be
made of the dangerous goods, it is essential that personal safety be taken
into account, since many dangerous goods have the potential to cause
permanent injury. Protective clothing must be worn, including gloves
and goggles. Although it is important to confirm identification of the
dangerous goods, this should not be done if in order to do so there is a
risk of personal injury.
An example of a contingency plan for dealing with dangerous goods incidents is

attached APPENDIX 12-3- Contingency plan for dealing with Dangerous
Goods Incidents
3.5.4
ICAO TI SUP S7;4.2
ICAO TI SUP S7;4.5
On completion of an investigation into a serious incident, a report will

be produced outlining the details of the incident, the findings of the
investigation and recommended action. The report will be reviewed to
determine what further action has to be taken. If the investigation shows
that the requirements of the Technical instructions were inadequate or to
prevent the recurrence of similar incidents, a report of the incident must
be forwarded to ICAO and to the other States concerned. For import
consignments, a copy of the report must be sent to the State of Origin
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and any other State involved. For export consignments, if the report has
evidence of wrongdoing such that penalty action is justified against
those responsible, this must be initiated.
An example of an Investigation Report form is attached
APPENDIX 12-4 - Dangerous Goods Investigation Report
3.6
Recording of Dangerous Goods Accidents, Incidents and Occurrences

3.6.1
A record is to be maintained of all reported dangerous goods accidents,

incidents and occurrences. The aim is for the record to be kept in such a
way that all relevant details are included for each accident and incident,
so as to provide a permanent record of all reportable accidents and
incidents, to allow for a review to establish the cause, to facilitate
reporting to other involved States and to allow analysis to establish
weaknesses in the requirements or trends. The record can be used also
to establish if a particular shipper, operator, agent, etc., is causing an
excessive number of problems.
3.6.2
Details of an accident, incident and occurrences are to be entered into

the record as soon as possible, even if initially few details are known; it
is to be up-dated as additional information becomes available. The
record will indicate when all action on an accident or incident is
complete and a review made at regular intervals to identify any
outstanding action. Past records are not destroyed but may be archived,
providing they can be retrieved if the need arises.
An example of Dangerous goods Accidents and Incidents Record is attached

APPENDIX 12-5 - Dangerous goods Accidents and Incidents Record
4
Cooperation between States in the investigation of Dangerous Goods Accident and

incident Occurrences
4.1
Annexes 18, Chapter 11.2 recommend that Contracting States should

participate in cooperative efforts with other States concerning violations of
dangerous goods regulations, with the aim of eliminating such violations. It is
envisaged that cooperative efforts include coordination of investigations and
enforcement action, exchanging information and joint inspections.
4.2
States need to cooperate in the investigation of occurrences in order to establish

what has happened, take remedial action if required and deal with any violator.
They need to show that they are in joint control of dealing with the response to
the occurrence so that a suspected violator cannot try to exploit any situation
where one enforcing agency takes a different or more lenient view of an
investigation than the other. Cooperation between States is needed to ensure all
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the relevant information about an occurrence is identified, so that correct

decisions can be made as to the measures needed to deal with it and prevent any
recurrence. Cooperation is also needed to ensure that where a violator is
identified, it is possible to take penalty action no matter in which State the
violator is situated.
4.3
Wherever possible, States should liaise and cooperate with other States on a
regular basis, so that the members of the enforcing agencies know the persons to
contact in the event of an occurrence and who they would be dealing with in any
investigation.
4.4
If there has been no contact with a State and it is necessary to report an

occurrence to them, contact details for the aviation agencies throughout the
world can be asked to:
The Department of Civil Aviation, Thailand
71 Soi Ngarmduplee, Rama IV Road,
Thung Mahamek, Sathorn,
Bangkok 10120
Thailand
Tel (662) 286-0506, (662) 286-0594
E-MAIL: bkkrcc@aviation.go.th
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Introduction
1.1
The difference between an exemption and an approval can be understood

by refereeing to the definitions in Annex 18 to the Convention on International
Civil Aviation, The Safe Transport of Dangerous Goods which defines them as
follow:
Exemption. An authorization, other than an approval, granted by an

appropriate national authority providing relief from the provisions of
the Technical Instructions.
Approval. An authorization granted by an appropriate national
authority for:
a)
b)
the transport of dangerous goods forbidden on passenger and/or

cargo aircraft where the Technical Instructions state that such
goods may be carried with an approval; or
the other purposes as provided for in the Technical Instructions.
Note: In the absence of a specific reference in the Technical Instructions

allowing the granting of an approval, an exemption may be sought.
1.2
In the Technical Instructions, approvals are required for the following

circumstances:
when dangerous goods are shipped under special provisions A1 or A2 1;

when shipping infected live animals 2,
others.
1.3
The Technical Instructions 3 provides for States to grant exemptions to enable

the transport by air of dangerous goods which may not be permitted in normal
circumstances or in conditions which are different to those prescribed in the
Instructions. Such exemptions may only be granted in instances of extreme
urgency, when other forms of transport are inappropriate or when full
compliance with the Technical Instructions is contrary to the public interest.
1.4
The following is offered as guidance to States to determine whether these

criteria have been met:
ICAO TI 3;Table 3-2
ICAO TI 2;6.3.6
ICAO TI 1;1.1.3
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1.4.1
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Extreme urgency.
1.4.1.1 In deciding whether the transport is urgent, States should
consider why it is important for a consignment to reach its
destination quickly or why it has been necessary to make an
application at short notice. Dangerous goods may need to be
transported because of:
humanitarian relief;
environmental relief;
pestilence;
national or international security;
saving of life (e.g. rescue); and
limited availability at destination 4.

1.4.1.2 Applications based on commercial reasons only should not be
viewed as urgent and carriage by other forms of transport should
also be considered.
1.4.2
When other forms of transport are inappropriate.

Whilst carriage by other forms of transport may be possible, States
should evaluate a risk analysis which should include consideration of:
ICAO TI SUP S1;1.2.1 a)
Length of journey. Transport by other forms may result in an

unrealistic journey time and could affect the viability of the
dangerous goods;
Infrastructure. The availability of other forms of transport may

be limited;
Security. The comprehensive security provisions of the air mode

may reduce the possibility of unlawful interference (theft, etc.);
Routing. Transport by air may result in a reduced risk of

exposure of the public to the dangerous goods in the event of an
incident or accident. The risk of piracy may also be significantly
reduced;
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1.4.3
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Cost. The cost of carriage by other forms of transport may be

economically unreasonable. However, the decision to grant an
exemption should not be based on cost alone 5.
When full compliance with the Technical Instructions is contrary to the

public interest
For example:
Chapter 13
Effective :
medical applications;
new technologies; and
Enhancements in safety 6.
Request for an exemption

When a State is approached for an exemption it is suggested that, if it is appropriate, at
least the following information should be supplied before consideration is given to
granting an exemption:
the reason why it is essential the article or substance must be carried by air;
a statement why the applicant believes the proposal (including any safety
control measures specified by the applicant) will achieve a level of safety
equivalent to that provided by these Instructions;
proposed proper shipping name, classification and UN number with full

supporting technical data;
the proposed packaging;
quantity to be carried;
any special handling required and any special emergency response information;
name and address of shipper and consignee;
the airports of departure, transit and destination and the proposed dates of
transport; and
details of the operator including aircraft type, flight numbers, etc 7.

An example of an application form for an exemption is attached
APPENDIX 13-1 Application for Approval or Exemption to Transport
Dangerous Goods under special circumstances
ICAO TI SUP S1;1.2.1 b)
ICAO TI SUP S1;1.2.1 c)
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Evaluation of an Exemption Request

3.1
3.2
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When granting an exemption, an overall level of safety in transport that is at

least equivalent to the level of safety provided by the Technical Instructions
must be achieved. In determining an equivalent level of safety, the following
should be considered:
A review of the applicable regulatory provisions. This includes the

identification of specific provisions that will not be met, thus requiring a
determination that an equivalent level of safety has been achieved;
A review of any potential increased risk to safety or property that

may result from deviating from the provisions in question and
identification of the measures considered necessary or appropriate
to address that risk. This should include substantiation with applicable
analysis or an evaluation demonstrating that the proposed additional
measures will achieve a level of safety that is at least equal to that
required by the Technical Instructions;
A thorough review and risk assessment to identify and evaluate

potential risks in transport. This may include a risk analysis
addressing failure modes and effects, a systems safety evaluation, and an
explanation of the measures imposed to ensure each risk factor has been
evaluated, in order to provide an appropriate level of safety;
When appropriate, risk mitigation factors and a safety analysis may be based
on analogy to requirements in place for technologies posing similar risks in
order to ensure safety and regulatory consistency.
Issuing an Exemption
4.1
When an exemption is to be issued by a State it is suggested that, if appropriate,

the following items should be considered to be the minimum requirements to be
applied in connection with that exemption:
Notification should be provided to the authorities at the relevant airports

within that State;
The packing method to be used should, where possible, be as shown in
the supplementary dangerous goods list. The packaging to be used
should provide a level of safety at least equivalent to that which is
needed in order to meet the applicable requirements of Parts 4 and 6 of
the Technical Instructions; and
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4.2
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copies of the relevant exemption documents should be attached to the

dangerous goods transport document which accompanies the goods 8.
When a State grants an exemption it should contain, as a minimum, the

following:
the UN number, proper shipping name and the classification of the

goods;
the packaging and quantity applicable;
any special handling required and any special emergency response
information;
name and address of shipper and consignee;
the airports of departure, transit and destination and the proposed dates
of transport; and
The duration of the validity of the exemption, this normally should not
exceed a period of two years from the date of issue.
4.3
A copy of the exemption must be provided to the operator concerned.
4.4
The responsibility for obtaining the above exemption may rest with a State or
with the operator or with the shipper, depending on States national procedures.
Generally, the applicant for an exemption should be the party for whom the
responsibilities are most relevant, e.g. when an exemption is granted for
dangerous goods which are forbidden under normal circumstances, it may be
most appropriate for the shipper to apply. However, the exemption must address
all affected parties. Irrespective of who is responsible, the operator must be in
possession of confirmation that all the required exemptions have been obtained
prior to accepting the goods for shipment.
4.5
Usually an exemption should cover a single occasion, but it may be necessary to

issue exemptions to cover multiple occasions and/or multiple shippers.
4.6
An exemption must not be granted for any dangerous goods indicated as

forbidden under any circumstance, as described in the Technical instructions 9.
4.7
Where dangerous goods are forbidden on both passenger and cargo aircraft,
consideration should ordinarily only be given to carriage on cargo aircraft.
ICAO TI 1;2.1
Original

4.8
4.9
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Transport on a passenger aircraft should only be considered in exceptional

circumstances.
Where an exemption or approval is required from more than one State, it is
usually most appropriate for the State of Origin to grant the initial exemption
because they may have greater awareness of the shipper and the terms and
conditions under which the dangerous goods will be shipped. However, there
may be circumstances where another State concerned might be better placed to
grant the initial exemption.
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Introduction
1.1
Each State must insure that information is promulgated in such manner that
passengers are warned as to the types of dangerous goods they are prohibited or
restricted from transporting aboard an aircraft.
1.2
In addition to the mandatory information that must be promulgated by

operators, State should encourage all agencies involved in air transport to assist
in raising the level of public awareness of the risks of dangerous goods in air
transport.
Awareness Plan Achievement

A Dangerous Goods Awareness Plan should be designed to increase public knowledge
in the safe transport of dangerous goods. Providing information to the travelling public
may be achieved through the assistance of all agencies involved in air transportation.
Avenues of Communication
3.1
Several avenues of communication are available to assist States in raising the

level of public awareness of the risks of dangerous goods in air transportation.
Such as:
3.2
Travel agents;
Tour operators;
Airport authorities;
Air operators;
Sports Associations;
Outdoors Association;
Publication in newspapers;
Magazines;
Trade publications;
Newsletters;
Websites;
Exhibits at trade shows; and
Conferences.
Passenger public awareness devices

3.2.1
There are number of devices that may be used to convey easy to

understand information to the public regarding restrictions or
prohibitions associated with the transport of dangerous goods in
passenger transport-on and checked baggage or on the person.
Original

3.2.2
Chapter 14
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Example of Passenger public awareness devices are listed below:
Posters;
Brochures;
Display cabinet;
Electronic/social media and applications;
Handouts;
Websites;
Information articles; and
Advisory bulletin.
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Source of additional information
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Introduction
1.1
Other regulations have an impact on the transport of dangerous goods. Each

State should participate in cooperative efforts with other Authorities concerning
the transport of dangerous goods with the aim of eliminating violations of the
regulations. Cooperative efforts could include joint inspections, technical
liaisons, exchange of information and joint meeting and conferences.
1.2
Appropriate information that could be exchange includes safety alerts, bulletins

or advisory, incident reports, and educational/outreach materials suitable for
public dissemination.
Cooperation
2.1
Wherever possible, States Authority should liaise and cooperate with other
Authorities so that the members know the persons to contact in the event of an
occurrence and who they would be dealing with in any investigation or simply
exchange information.
2.2
A list of other National and International Authorities who could have an impact
on the transport of dangerous goods shall be kept up-to-date. Those Authorities
could be a source of additional information.
Example of a List of Other Authorities is attached
APPENDIX 15-1 - List of Other Authorities
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List of Appendixes
LOA
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List of Appendixes
Appendix 3-1
Appendix 4-1
Appendix 5-1
Appendix 5-2
Appendix 5-3
Appendix 5-4
Appendix 5-5
Appendix 5-6
Appendix 7-1
Appendix 8-1
Appendix 9-1
Appendix 9-2
Appendix 10-1
Appendix 11-1
Appendix 12-1
Appendix 12-2
Appendix 12-3
Appendix 12-4
Appendix 12-5
Appendix 13-1
Appendix 15-1
Dangerous Goods Inspector - On-the-job Training Checklist

Dangerous Goods Audit Checklist
Application for an Authorization to Carry Dangerous Goods as Cargo
Operations Manuals Dangerous Goods Segment
Application for Approval of Dangerous Goods Training Programs
Dangerous Goods Training Monitor - Report on Training
Dangerous Goods Training Monitor - Report on Instructor
Dangerous Goods Training Programs Approval Letter
Dangerous Goods Cargo Facilities Process Inspection Form
Dangerous Goods Passenger Handling Facilities Process Inspection Form
Dangerous Goods Ground Handling Facilities Process Inspection Form
Ramp & In-Flight Process Inspection Form
Dangerous Goods Shipping Facilities Process Inspection Form
Package or Article Inspection Form
Dangerous Goods Non-Compliance Detection Form
Dangerous Goods occurrence Report
Contingency plan for dealing with Dangerous Goods Incidents
Dangerous Goods Investigation Report
Dangerous Goods Accidents and Incidents Record
Application for Approval or Exemption to
Transport Dangerous Goods under special circumstances
List of Other Authorities
Original

Dangerous Goods Inspector
On-the-job Training Checklist
Employee Name:
Module
Employee number:
Topic
1.0
DANGEROUS GOODS MEMBER
1.1
Role
1.2
2.2
3.0
3.1
General Responsibilities
Interfacing with other
Inspectors/other Divisions,
Branches
Training Plan (Dangerous Goods
Inspectors Procedures Guidance
Manual)
Priorities and Mandate
REGULATION DOCUMENTS
International Regulatory
Documents:
Annex 18 The Safe Transport of
dangerous Goods by Air
International Civil Aviation
Organization Technical
Instructions for the safe Transport
of Dangerous Goods by Air
Supplement to Technical
Instructions for the Safe Transport
of Dangerous goods by Air
Emergency Response Guidance
for Aircraft Incidents involving
Dangerous Goods
National Regulatory Documents
INSPECTIONS UNDER SUPERVISION
Application to Transport DG
3.2
Operations Manual(s)
3.3
Approval of Training Programs
3.4
Training Monitor
3.5
Cargo Facilities
3.6
Passenger Handling Facilities
3.7
Ground Handling Facilities
3.8
Shipping Facilities
3.9
Package Inspection
3.10
Audit
3.11
Preparation of report
3.12
Follow-up
1.3
1.4
1.5
2.0
2.1
2.1.1
2.1.2
2.1.3
2.1.4
DCA/DG/01
Appendix 3-1
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Original
Date Record Opened:

Trainer
Date
Signature
2015 edition - Revision 00

Dangerous Goods Inspector
On-the-job Training Checklist
Employee Name:
Employee number:
Module
4.0
4.1
Topic
SAFE WORKING PRACTICES
EQUIPMENT
4.1.1
Protective clothing
Shoes or boots with protective
toecaps
Gloves
4.1.2
4.1.3
4.1.4
4.1.6
Overalls
High visibility reflective tabards
and jackets
Protective equipment
4.1.7
Goggles
4.1.8
Dust masks
4.1.9
Hearing protectors
4.2
WORKING PRACTICES
4.2.1
Ramp safety
4.2.2
Handling Packages
4.2.3
Radioactive materials
4.2.4
Warehouse safety
4.2.5
Opening Packages
4.2.6
Taking samples
Contaminated clothing and
equipment
4.1.5
4.2.7
Appendix 3-1
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Original
Date Record Opened:

Trainer
Date
Signature
Note:
DCA/DG/01
Appendix 4-1
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Revision No. :
Name of Operator
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Date
Name and Title of Dangerous Goods Coordinator

Telephone
Fax
E-mail
Airport Name
Closest City
IATA Code
Province / State
Country
ICAO Code
Location
Name of Facility
Telephone
Address of Facility
Fax
Name and Title of Contact Person
Telephone
Type of Operation
Year Long
Seasonal
Fax
Cargo Acceptance Only
Commercial Dangerous Goods Cargo accepted at Station

Cargo Aircraft Only quantities of Dangerous Goods accepted at Station
Dangerous Goods COMAT shipped

Mail / Post loaded
Maintenance Only
Dangerous Goods Handled (Based on historical data)
Non-Dangerous Goods Commercial Cargo accepted at Station
E-mail
YES
NO
Ad Hoc
Sub-Contract
If yes - > Average quantity of package per year
0-999 1,000-9,999 +10,000

0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
Note
DCA/DG/02

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Original
Pre-Audit
1
2
3
4
5
6
DCA/DG/02
Item
Reference
Identify any outstanding Audit Findings

respecting the last audit.
Determine the current type of operator
service and identify any changes since
the last audit.
Review prior company records to
establish compliance history
Review dangerous occurrence reports,
where applicable.
Determine if the company currently has
any exemptions
Review manual and determine if there
has been any amendments to the
dangerous goods operations
manual/other manuals.
Determine if the company has an
approval for the transport of dangerous
goods on main deck cargo
compartments of passenger aircraft.
Determine if the company has an
approved dangerous goods training
program.
Determine if the training program
reflects all regulatory or operational
amendments.
N/A
OK
FDG
N/A
N/C
Notes
N/A
N/A
N/A
N/A
ICAO TI
7;4.2
ICAO TI
7;2.1
ICAO TI
1;4.1.2
ICAO TI
1;4.2

Appendix 4-1
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Note
DCA/DG/02

Appendix 4-1
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Original
Various lower level managers are generally delegated, by senior management, the responsibility of managing the
systems for ensuring that the operators dangerous goods manual is appropriately distributed, is current and kept up
to date, that training records are maintained and various dangerous goods transport documents are retained. The
following checklist is applicable to all levels of management who hold those responsibilities.
Site Inspection
Item
1-1
1-2
1-3
1-4
ADMINISTRATION
Determine if internal audits on the
Dangerous Goods Manual, DG
Training, DG Acceptance/
Handling/Loading Processes and DG
Document Control are conducted.
Determine who has the authority to
amend and issue the Dangerous Goods
Manual, the system for distribution and
control of the manual and the system
for keeping the manual up to date:
Responsibility/Authority (Who)
Date of amendment (When)
Distribution List
Distribution process (How)
Does the company's dangerous goods
training program match State approved
program?
Determine who conducts that
dangerous goods training and the
system for ensuring that those courses
and instructors are appropriately
authorised/qualified:
System for assessing and
approving internal dangerous
goods training providers
System for assessing and
approving external dangerous
goods training providers
Determine that the recurrent training
takes place within 24 months of
previous training.
Determine that the company maintain a
record of training for trained employees.
Determine who is responsible for
maintaining the dangerous goods
training records and the system used
for maintaining those records:
System for the training of staff
relating to dangerous goods
System for maintaining
currency of staff relating to
dangerous goods
System for maintaining dangerous
goods training records
Determine that the maintenance staffs
are aware of requirements in respect of
replacements or unserviceable items.
Reference
OK
FDG
N/A
N/C
Notes
ICAO TI
1;4.1.2
ICAO TI
1;4.2.3
ICAO TI
1;4.2.5
ICAO TI
1;2.2
Note
DCA/DG/02

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Original
ACCEPTANCE, HANDLING, STORAGE AND LOADING OF DANGEROUS GOODS

The operator must have procedures in place to ensure that dangerous goods are accepted, handled, temporary
stored (segregation and consideration to goods who need to be stored away from certain environmental condition
(heat, light or water) and loaded on aircraft as per the requirements.
The CARGO FACILITIES INSPECTION FORM, PACKAGE INSPECTION FORM and the GROUND HANDLING
INSPECTION FORM should be used in addition to this checklist.
Site Inspection
Item
2
2-1
2-2
2-3
2-4
2-5
2-6
2-7
2-8
33-1
3-2
3-3
3-4
DCA/DG/02
ACCEPTANCE OF DANGEROUS
GOODS
Determine who accepted the dangerous
goods cargo and general cargo for the
operator.
Determine if the Operations Manual is
available to acceptance staff as
required.
Determine if the company's acceptance
procedures are in compliance with the
regulations. Adequacy and use of
acceptance checklist, accessibility of
DG documents.
Determine if the Pilot Notification
System procedures are in compliance
with the appropriate regulations. Verify
correct completion (including signature/
some other indication) and accessibility.
Determine if the documents are
retained for a minimum of three months.
Determine if the operators acceptance
staff are adequately trained to assist
them to identify and detect dangerous
goods presented as general cargo
Determine the capability of the operator
to replace lost or stolen safety marks.
Determine provision of information is
provided at cargo acceptance areas.
STORAGE, HANDLING AND
LOADING OF DANGEROUS GOODS
Verify the company's storage
regulations. Verify packages are
handled correctly and segregation
between packages respected.
Determine that operator has procedure
to ensure inspection for leaking or
damage before and after loading.
Determine that operator has procedures
for removal of damaged or leaking
packages from aircraft.
Determine that pilots have been
supplied with appropriate written or
printed information regarding dangerous
goods to be carried as cargo,
Reference
OK
FDG
N/A
N/C
Notes
ICAO TI
7;4.2
ICAO TI
7;1
ICAO TI
7;4.1
ICAO TI
7;4.10
ICAO TI
1;4.2.1
ICAO TI
7;2.6
ICAO TI
7;4.7
ICAO TI
7;2
ICAO TI
7;3.1
ICAO TI
7;3.2
7;3.3
ICAO TI
7;4.1

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Site Inspection
3-5
3-6
3-7
3-8
3-9
Item
Reference
Determine that the notification to the

pilot (NOTOC) includes signed
confirmation of no evidence of any
damage to or leakage from the
package.
Determine that the pilot indicates on
one copy or in some other way that the
information was received.
Determine if the operator provided the
pilot in command with the Emergency
Response Guidance or a similar
document concerning dangerous goods
on board.
Determine that the company has
procedures for loading and stowing a
wheelchair for a passenger. (including
notification to the pilot in command)
Determine if the operators employees
including those agencies employed to
act on the operators behalf are
adequately trained.
ICAO TI
7;4.1.3
OK
FDG
N/A
N/C
Notes
ICAO TI
7;4.1.6
ICAO TI
7;4.8
ICAO TI
8;1.1.2 (f)
ICAO TI
7;4.9
Note
DCA/DG/02

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PASSENGER INFORMATION
Except as otherwise provided in Technical Instructions Part 8; 1.1.2, dangerous goods must not be transported by
passengers or crew members. Passengers and crew are permitted to transport certain dangerous goods either in
checked baggage or carry on baggage. Some of these permitted items require the express approval of the operator.
In order to do this, safely check-in staff must be provided with the appropriate training and material at the check-in
counter to be able to identify those items PASSENGER HANDLING FACILITIY INSPECTION FORM should be
used in addition to this section.
Site Inspection
Item
4
4-1
4-2
4-3
4-4
PASSENGER CHECK-IN
Determine if there is a documented
policy or process concerning dangerous
goods carried by passengers or crew.
Determine that the company is in
compliance with the requirements for
provision of information to passengers
and crew. Verify notices in place and
information provided with passenger
ticket or in another manner.
Determine that passenger check-in
regulation.
Determine if the operators employees
including those agencies employed to
act on the operators behalf are
adequately trained.
Reference
OK
FDG
N/A
N/C
Notes
ICAO TI
8;1
ICAO TI
7;5.1.2
ICAO TI
7;5.2
ICAO TI
7;5.2.1
Note
DCA/DG/02

Appendix 4-1
Effective :
Revision No. :
Page 8 of 9
12 June 2015
Original
REPORTING OF INCIDENT, ACCIDENT OR UNDECLARED DANGEROUS GOODS

It is important to remember that dangerous goods incident is not incidents until the product in question has been
formally accepted for uplift by the airline operator. However, once formally accepted there are a number of aspects
that must be addressed by the operator.
Site Inspection
Item
5
5-1
5-2
5-3
5-4
5-5
REPORTING OF DANGEROUS
GOODS
Verify the company has the proper
dangerous occurrence procedures in
place, in case of an aircraft accident or
incident.
Determine if a reporting system exists
to report DG accidents and incidents to
the State of operator and state where
accident or incident occurred.
Determine if a reporting system exists
to identify undeclared or misdeclared
dangerous goods. Arrangements
between operator/handling agents and
operator/security staff to ensure
reporting to the State.
supplied with appropriate information
concerning his responsibility to inform
appropriate air traffic services in case of
in-flight emergency
supplied with appropriate information
regarding emergency response.
Reference
OK
FDG
N/A
N/C
Notes
ICAO TI
7;4.6
ICAO TI
7;4.4
ICAO TI
7;4.5
ICAO TI
7;4.3
ICAO TI
7;4.8
Note
DCA/DG/02

Appendix 4-1
Effective :
Revision No. :
Page 9 of 9
12 June 2015
Original
Observation
Ref
Details Of Non-Conformity (continued from above tables)
Name and Title of Inspector
Signature
Date
Telephone
Fax
E-mail
DCA/DG/02

Application for an Authorization to
Carry Dangerous Goods as Cargo
Appendix 5-1
Effective :
Page 1 of 1
12 June 2015
Revision No. :
Original
Instruction:
1. The form once completed should be returned to the [Authority].
2. Failure to complete this form in full may result in a delay in processing the application.
3. The issuing of this form does not in itself constitute an authorization to carry dangerous goods.
4. Throughout this form the term "operator" refers specifically to that so identified in question 1.2.
1. General Information
INITIAL AUTHORIZATION RENEWAL
1.1 Is this application for:
1.2 Full legal name of the operator: __________________________________________

____________________________________________________________________
1.3 Operating/Trading Name (if different from above): ____________________________
____________________________________________________________________
1.4 Name of the person within the operator with overall responsibility for the transport of
dangerous goods by air: ________________________________________________
1.5 Address for the person in 1.4: ____________________________________________
____________________________________________________________________
1.6 Contact numbers for the person in 1.4:
1.6.1 Telephone number: _________________________________
1.6.2 Facsimile number: _________________________________
1.6.3 E-mail address:
_________________________________
2. Dangerous Goods Operations
2.1 Classes of dangerous goods
Class 1
Class 4
Class 2
Class 3
2.2 Types of Operations

Domestic destinations
Year-round operation
Aeroplane
Land-base
Passenger and cargo
Combi-operation
Scheduled passenger
and cargo operations
Transport of company
materials
Class 5
Division 6.1
Division 6.2
Class 9
Class 7
Class 8
International destinations
Seasonal operation
From: ____________ To:
Helicopter
____________
Water-base
Cargo aircraft only
Medical evacuation operations
Charter operations
Transport of post
Applicants Name: _____________________________
Date: ______________
Signature: __________________________________
DCA/DG/03

Appendix 5-2
Effective :
Page 1 of 4
12 June 2015
Revision No. :
Original
Instruction:
3. The issuing of this form does not in itself constitute an approval of the operations manual.
Name of Air Operator
Date

Telephone
Fax
E-mail
For each of the item listed on the left, indicate in which manual the information is located as well
as a precise reference.
1
1.1
1.2
1.3
1.4
2
2.1
2.2
3
3.1
4
4.1
4.2
4.3
4.4
5
5.1
5.2
5.3
Information provided to the employees

(ICAO TI 7;4.2)
General Restrictions
Reference in the Applicable Operations Manual
States the types of dangerous goods operations the

operator is engaged in.
Operators carrying or not dangerous goods as

cargo or mail
Dangerous goods carried by passengers or crew

in baggage or on their persons
States which dangerous goods the operator do not
accept for transport for all destinations (Operators
variation(s)).
There is a list of all locations where the various
operations manuals are kept.
List all States exemptions or approvals affecting the
operator (ICAO TI 1;1.1)
Dangerous Goods Coordinator
Contact information for the operator Dangerous Goods
Coordinator(s), or designated person(s) and their
role(s) with respect to the administration of the
companys dangerous goods program
The list of all third parties acting on their behalf of the
operator for training, handling, offering for transport or
transporting dangerous goods.
Applicable Regulations
The operator identifies the applicable regulations and
documents the company uses including where theyre
located and how theyre accessed
Aircraft Specific
Details of the location and the numbering system of
cargo compartments for each aircraft type. (ICAO TI
7;4.2)
Instructions on the loading restrictions for each aircraft
type. (ICAO TI 7;4.2)
Maximum quantity of dry ice permitted in each
compartment. (ICAO TI 7;4.2 a))
Maximum sum of transport indexes for radioactive
material permitted in each compartment.
(ICAO TI 7;4.2 b))
Training (ICAO TI 1;4 and 7;4.10)
States who is responsible for the air operators Training
Program and Training Records (ICAO TI 1;4.2.5)
States which company employees require training, type
of training and frequency of recurrent training;
(ICAO TI 7;4.10)
States that the air operator training programs must be
approved by the State of authority (ICAO TI 1;4.1.2)
DCA/DG/04

6
6.1
6.2
6.3
6.4
6.5
6.6
6.7
6.8
6.9
6.10

(ICAO TI 7;4.2)
Passenger Handling (ICAO TI 7;5 and 8;1)
Appendix 5-2
Effective :
Page 2 of 4
12 June 2015
Revision No. :
Original
Describes which dangerous goods are permitted and

not permitted in passenger or crew baggage or on the
person (ICAO TI 7;5.2 and 8;1)
Describes the procedures to prevent Spare batteries
for portable electronic devices containing lithium metal
or lithium ion cells or batteries from being transported
in checked baggage
(ICAO TI 7;5.2 and 8;1.1.4 Table 8-1)
Describes the procedures for and the form of
promulgating information to passengers.
(ICAO TI 7;5.1)
State what the acceptance procedures are for
passengers and baggage. (ICAO TI 7;5.2)
Describe how information on the types of dangerous
goods which a passenger is forbidden to transport
aboard an aircraft is provided at the point of ticket
purchase (ICAO TI 7;5.1.1)
Describe how information provided via the Internet may
be in text or pictorial form but must be such that ticket
purchase cannot be completed until the passenger, or
a person acting on their behalf, has indicated that they
have understood the restrictions on dangerous goods
in baggage (ICAO TI 7;5.1.1)
Describe how the operator will ensure that notices
warning passengers of the types of dangerous goods
which they are forbidden to transport aboard an aircraft
are prominently displayed, in sufficient number, at each
of the places at an airport where tickets are issued,
passengers are checked in and aircraft boarding areas
are maintained, and at any other location where
passengers are checked in. These notices must
include visual examples of dangerous goods forbidden
from transport aboard an aircraft (ICAO TI 7;5.1.2)
Describe how an operator, of passenger aircraft,
should have information on those dangerous goods
which may be carried by passengers is made available
prior to the check-in process on their websites or other
sources of information (ICAO TI 7;5.1.3)
Describe if provision is made for the check-in process
to be completed remotely (e.g. via the Internet), the
operator must ensure that information on the types of
dangerous goods which a passenger is forbidden to
transport aboard an aircraft is provided to passengers.
Information may be in text or pictorial form but must be
such that the check-in process cannot be completed
until the passenger, or a person acting on their behalf,
has indicated that they have understood the restrictions
on dangerous goods in baggage (ICAO TI 7;5.1.4).
Describe when provision is made for the check-in
process to be completed at an airport by a passenger
without the involvement of any other person (e.g.
automated check-in facility), the operator or the airport
operator must ensure that information on the types of
dangerous goods which a passenger is forbidden to
transport aboard an aircraft is provided to passengers.
Information must be in pictorial form and should be
such that the check-in process cannot be completed
until the passenger has indicated that they have
understood the restrictions on dangerous goods in
baggage (ICAO TI 7;5.1.5).
DCA/DG/04

7
7.1
7.2
7.3
7.4
8
8.1
8.2
8.3
8.4
8.5
9
9.1
9.2
9.3
9.4
10
10.1
10.2
10.3
10.4
11
11.1

(ICAO TI 7;4.2)
COMAT Shipment (ICAO TI 1;2.2 and 7;4.2)
Appendix 5-2
Effective :
Page 3 of 4
12 June 2015
Revision No. :
Original
If the air operator does not perform the responsibilities

of a shipper of COMAT, then the air operator will
include a statement to this effect (ICAO TI 7;4.2)
State who is responsible / qualified to prepare
dangerous goods COMAT for transport.
(ICAO TI 7;4.2)
Describes how dangerous goods COMAT are prepared
for transport (ICAO TI 1;2.2)
Explains how dangerous goods COMAT are to be
processed once prepared. (ICAO TI 1;2.2)
Acceptance Procedures (ICAO 7;1, 7;6 and 7.4.8)
Describes how dangerous goods are prevented from
entering the system without appropriate preparation
(ICAO TI 7;1.2)
States the procedures for accepting general cargo
ensuring that dangerous goods do not enter the system
when they are not permitted. (ICAO TI 7;6)
States the procedures for accepting / rejecting
dangerous goods cargo (ICAO TI 7;1)
States the procedures for handling rejected dangerous
goods in cargo. (ICAO TI 7;1)
Describes the procedures for and the form of
promulgating information to those offering dangerous
goods or cargo for transport. (ICAO TI 7;4.8)
Retention of Documents (ICAO TI 7;4.11)
Describes what documents must be retained
(ICAO TI 7;4.11)
States the length of time each type of document must
be retained (ICAO TI 7;4.11)
Describes who is responsible for retaining the
document;
States the location where each is to be kept, including
with third party;
Ground Handling (ICAO 7;2 and 7;3.1)
Describes procedures for storing cargo in the course of
air transportation, other than on the aircraft
(ICAO TI 7;2)
Describes procedures for movement within the cargo
facility, and to and from the cargo facility to the aircraft
Describes procedures for replacing lost, detached or
illegible safety marks on packages, overpacks, freight
or unit load devices. (ICAO TI 7;2.7)
Describes the procedures for loading / unloading
dangerous goods onto or from and aircraft
(ICAO TI 7;2 and 7;3.1)
Load Planning (ICAO TI 7;4.1)
Describes the procedures for load planning (including
preparation of NOTOC where applicable).
(ICAO TI Part 7;4,1)
DCA/DG/04

12
12.1
12.2
12.3
12.4
12.5
12.6
12.7
12.8
12.9
12.10
12.11

(ICAO TI 7;4.2)
Emergency Procedures (ICAO TI 7;4)
Appendix 5-2
Effective :
Page 4 of 4
12 June 2015
Revision No. :
Original
States emergency response information is available

and where the pilot-in-command/other crew members
can find it (ICAO TI 7;4.9)
States how the pilot-in-command is to report
emergencies involving dangerous goods.
(ICAO TI 7;4.3)
Describes how the NOTOC is accessed during an
emergency (ICAO TI 7;4.1.5)
Describes the procedures for managing a dangerous
goods incident/accident on the ground. (ICAO TI 7;3)
Describes the procedures for managing misdeclared or
undeclared dangerous goods. (ICAO TI 7;4.5)
Describes the procedures to follow when reporting
undeclared or misdeclared dangerous goods as cargo
or mail. (ICAO TI 7;4.5)
dangerous goods in passenger / crew baggage
(ICAO TI 7;4.5)
Describes procedures to follow when reporting
dangerous goods incidents / accidents.
(ICAO TI 7;4.4)
dangerous goods discovered to have been carried
when not loaded, segregated, separated or secured in
Accordance (ICAO TI 7;4.6 a))
dangerous goods dangerous goods are discovered to
have been carried without information having been
provided to the pilot-in command (ICAO TI 7;4.6 b))
In the event of an aircraft accident or serious incident,
the operator must have a procedure to provide
information without delay to emergency service
responders about dangerous goods on board.
(ICAO TI 7;4.7)
DCA/DG/04

Application for Approval of Dangerous Goods
Training Programs
Appendix 5-3
Effective :
Page 1 of 5
12 June 2015
Revision No. :
Original
Instruction:
3. The issuing of this form does not in itself constitute an approval of the training program.
Name of Operator
Date submitted
Title of training program

Type of submission
Prior Approval Number (if applicable)
Initial Submission
Amendment
Type of program Type de programme
How the training is to be delivered
Initial
Recurrent
Initial and Recurrent
Other (specify)
Classroom Delivery
Home Study
Computer Based Training (CBT)
Other (specify)
Category of personnel who will use the training program

01 - Shippers and persons undertaking the responsibilities of shippers
02 - Packers
03 - Staff of freight forwarders involved in processing dangerous goods
04 - Staff of freight forwarders involved in processing cargo or mail (other than dangerous goods)
05 - Staff of freight forwarders involved in the handling, storage and loading of cargo or mail
06 - Operators and ground handling agents staff accepting dangerous goods
07 - Operators and ground handling agents staff accepting cargo or mail (other than dangerous goods)
08 - Operators and ground handling agents staff involved in the handling, storage and loading of cargo or mail
and baggage
09 - Passenger-handling staff
10 - Flight crew members, loadmasters, load planners and flight operations officers/flight dispatchers
11 - Crew members (other than flight crew members)
12 - Security staff who are involved with the screening of passengers and crew and their baggage and cargo or
mail, e.g. security screeners, their supervisors and staff involved in implementing security procedures
Operators not carrying dangerous goods as cargo or mail
13 - Operators and ground handling agents staff accepting cargo or mail (other than dangerous goods)
14 - Operators and ground handling agents staff involved in the handling, storage and loading of cargo or mail
(other than dangerous goods) and baggage
15 - Passenger handling staff
16 - Flight crew members, loadmasters, load planners and flight operations officers/flight dispatchers
17 - Crew members (other than flight crew members)
Please ensure that;
Every page is identified with a page number, a date and a revision number.
There is a list of effective pages
All the applicable training references are inscribed on the Training Program Reference column of the form. If
the topic is not applicable N/A should be inscribed.
All student handouts exams, answer sheet, correctors and marking details are included.
The passing grade is mentioned.
A copy of all audio-visual (transparencies, PowerPoint & movies) is included (if applicable)
If the program is a Computer Base Training (CBT), submit either the scenario or a copy of the computer
program.
If the program is a Home Study, submit the form use by the trainee to attest that he/she has completed the
training.
DCA/DG/05

Training Programs
1.0
Aspects of transport of dangerous goods by air with

which they should be familiar, as a minimum
General Philosophy
1.1
General applicability (ICAO TI 1;1)
1.2
Definition of Dangerous Goods (ICAO TI 1;3.1)
1.3
State and Operator Variations (ICAO TI Attachments 3)
1.4
Unit of Measurements (ICAO TI 1;3.2)
2.0
Limitation of Dangerous Goods on Aircraft
2.1
2.3
Dangerous goods Forbidden for Transport by Air under any

circumstances (ICAO TI 1;2.1)
Exceptions for Dangerous Goods of the Operator (ICAO TI
1;2.2)
Transport of Dangerous Goods by Post (ICAO TI 1;2.3)
2.4
Dangerous Goods in Excepted Quantities (ICAO TI 1;2.4)
2.5
Dangerous Goods in Limited Quantities (ICAO TI 1;2.5)
3.0
General Requirements for shippers
3.1
General (ICAO TI 5;1.1)
3.2
General provision for Class 7 (ICAO TI 5;1.2)
3.3
Information to employees (ICAO TI 5;1.3)
3.4
Training (ICAO TI 5;1.4)
3.5
Salvage packaging (ICAO TI 5;1.5)
3.6
Empty packaging (ICAO TI 5;1.6)
3.7
Mixed packing ((ICAO TI 5;1.7)
4.0
Classification
4.1
Classes and divisions (ICAO TI, Part 2, Introductory

Chapter, point 2)
Complete List of Classes, divisions and definitions
(ICAO TI 2;1 to 2;9)
Packing Groups
(ICAO TI Part 2, Introductory Chapter, point 2)
UN Numbers and Proper shipping name
(ICAO TI Part 2, Introductory Chapter, point 3)
Classification of Substances and Articles with Multiple
Hazards (ICAO TI Part 2, Introductory Chapter, point 4 and
table 2-1)
Transport of samples
(ICAO TI Part 2, Introductory Chapter 5)
List of Dangerous Goods
2.2
4.2
4.3
4.4
4.5
4.6
5.0
5.1
5.2
Appendix 5-3
Effective :
Page 2 of 5
12 June 2015
Revision No. :
Original
Reference in the applicable

Training Program
Arrangement of the Dangerous Goods List

(ICAO TI 3;2.1 and Table 3-1)
Method of using the Dangerous Goods List for articles or
substances specifically listed by name (ICAO TI 3;1.1.2)
DCA/DG/05

Training Programs
5.0
5.3

List of Dangerous Goods (continue)
5.6
Mixtures and solution containing one or more dangerous

substances (ICAO TI 3;1.3)
Forbidden dangerous goods entries in the Dangerous
Goods List (ICAO TI 3;2.1.1 and Note 1)
Special provision entries in the Dangerous Goods List
(ICAO TI 3;3 and Table 3-2)
Quantity Limitations for types of aircraft (ICAO TI 3;2.1)
5.7
Dangerous goods in limited quantities (ICAO TI 3;4)
5.8
Dangerous goods packed in excepted quantity (ICAO 3;5)
6.0
Packing requirements
6.1
General packing requirements ((ICAO TI 4;1 and 4;2)
6.2
Types of packaging (ICAO TI 1;3.1 and 2;7)
6.3
6.5
Marking of packaging other than inner packaging

(ICAO TI 5;2 and 6;2)
Different substances packed together
(ICAO TI 4;1.1.7 and 4;1.1.8)
Overpacks (ICAO TI 1;3.1 and 5;1.1)
6.6
Packing Instructions (ICAO TI 4;3 to 4;11)
6.7
7.0
Use of the packing instructions in conjunction with the

Dangerous Goods List (ICAO TI 4;2)
Labelling and marking
7.1
Package markings (ICAO TI 5;2)
7.2
Labelling (ICAO TI 5;3)
7.3
Overpacks (ICAO TI 5;1.1 and 5;2.4.10)
7.4
Handling Labels (ICAO TI 5;3.5.2)
8.0
8.1
Dangerous goods transport document and other

relevant documentation
Dangerous goods transport document (ICAO TI 5;4.1)
8.2
Certification (ICAO TI 5;4.1.6)
8.3
Air Waybill information (ICAO TI 5;4.2)
8.4
Additional documentation for other than radioactive material

(ICAO TI 5;4.3)
5.4
5.5
6.4
DCA/DG/05
Appendix 5-3
Effective :
Page 3 of 5
12 June 2015
Revision No. :
Original

Training Program

Training Programs
9.0
9.1

Acceptances procedures
9.4
General inspection requirements before acceptance

(ICAO TI 7;1.1.1)
Inspection for documentation, retention of document,
marking, labelling, no leakage and integrity is not
compromised
(ICAO TI 7;1.2)
Special Responsibilities Infectious Substances
(ICAO TI 7;1.2)
Acceptance Checklist (ICAO TI 7;1.3)
9.5
Cargo Acceptance Procedures (ICAO TI 7;1.2)
9.6
Undeliverable consignments of radioactive material

(ICAO TI 7;1.6)
Recognition of undeclared dangerous goods
9.2
9.3
10.0
10.1
11.0
11,1
11.4
11.5
Damaged Packages of dangerous goods (ICAO TI 7;2.5)
11.6
Visibility of marking and labels (ICAO TI 7;2.6)
11.7
Replacement of labels (ICAO TI 7;2.7)
11.8
11.10
Identification of unit load devices containing dangerous

goods (ICAO TI 7;2.8)
Handling and Loading of Radioactive Material (ICAO TI
7;2.9)
Loading of magnetized materials (ICAO TI 7;2.10)
11.11
Loading of dry ice (ICAO TI 7;2.11)
11.12
Loading of UN2211, polymeric beads, expandable or

UN3314, plastics moulding compound (ICAO TI 7;2.12)
Handling of self-reactive substances and organic peroxides
(ICAO TI 7;2.13)
Handling and loading of intermediate bulk containers
(IBCs) (ICAO TI 7;2.14)
Inspection for damage or leakage (ICAO TI 7;3.1)
11.3
11.9
11.13
11.14
11.15
11.16
Page 4 of 5
12 June 2015
Revision No. :
Original

Training Program
Provision to aid recognition of undeclared dangerous goods

(ICAO TI 7;6)
Storage and loading procedures
Loading restrictions on the flight deck and on passenger
aircraft (ICAO TI 7;2.1)
Loading of incompatible dangerous goods and segregation
(ICAO TI 7;2.2 and Table 7-1)
Loading of packages containing liquid dangerous goods
(ICAO TI 7;2.3)
Loading and securing of dangerous goods (ICAO TI 7;2.4)
11.2
Appendix 5-3
Effective :
Damaged or leaking packages of radioactive material

contaminated packaging (ICAO TI 7;3.2)
DCA/DG/05

Training Programs
12.0

Pilots notification
12.1
Information to Pilot-in-Command (ICAO TI 7;4.1)
12.2
13.0
Information by Pilot-in-command in case of In-Flight

Emergency (ICAO TI 7;4.3)
Information by Operator in case of an Aircraft Accident or
Incident (When dangerous goods are on board)
(ICAO TI 7;4.6)
Provisions for passengers and crew
13.1
Information to passengers (ICAO TI 7;5.1)
13.2
Passenger check-in procedures (ICAO TI 7;5.2)
13.3
List of general descriptions to aid recognition of undeclared

dangerous goods (ICAO TI 7;6)
Dangerous goods carried by passengers or crew
(ICAO TI 8;1.1)
Emergency procedures
12.3
13.4
14.0
14.1
14.2
14.3
14.4
14.5
14.6
Appendix 5-3
Effective :
Page 5 of 5
12 June 2015
Revision No. :
Original

Training Program
Definition of dangerous goods accident and incident (ICAO

TI 1;3.1)
Reporting of dangerous goods accidents and incidents
(ICAO TI 7;4.4)
Reporting of undeclared or misdeclared dangerous goods
(ICAO TI 7;4.5)
Reporting of dangerous goods occurrences
(ICAO TI 7;4.6)
Information by the operator in case of an aircraft accident
or incident (ICAO TI 7;4.7)
Emergency response information (ICAO TI 7;4.8)
Note: The dangerous goods activities of the operator and individual employee(s) will dictate the amount of
information needed in the training curriculum and the duration of the training program
Declaration and Signature

The information given in this application form is correct to the best of my knowledge and belief.
Applicants Name: _____________________________________
Date: _________________
Signature: ____________________________________________
DCA/DG/05

Dangerous Goods Training Monitor
- Report on Training
Name of Organization
Appendix 5-4
Effective :
Page 1 of 1
12 June 2015
Revision No. :
Original
Date

Telephone
Fax
E-mail
Training Program
Approval Number
Category of personnel to whom the training was

provided
Number of person attending
Number of person who obtained

a passing grade on the exam
Training Area
Airport Name
Closest City
Country
Name of Facility
Address of Facility
Instructor
Name and Title of Instructor
Telephone
Fax
E-mail
Comment on Course Content
Comments On The Examination
YES
NO
Does the course meet the objectives and the syllabus or curriculum:
Can the training program be approved:
Signature
Date
Telephone
Fax
E-mail
DCA/DG/06

- Report on Instructor
Name of Organization
Appendix 5-5
Effective :
Page 1 of 3
12 June 2015
Revision No. :
Original
Date
Telephone
Fax
E-mail
Training Program
Approval Number
Category of personnel to whom the training was

provided
Number of person attending
Number of person who obtained

a passing grade on the exam
Training Area
Airport Name
Closest City
Country
Name of Facility
Address of Facility
Instructor
Name and Title of Instructor
Employer
Telephone
Points
Excellent
Good
Below average
Not up to standard
DCA/DG/07
Fax
E-mail
Allocation of Marks on a Scale 1 4

Explanation
Outstanding, meet all requirements and delivered in an exceptional
manner
Above average, message clearly delivered, drawing interest and
participation of trainees.
Message delivered but somewhat difficult to understand. Objectives
barely met.
Message incomplete or difficult to understand. Objectives not met.

Appendix 5-5
Effective :
Page 2 of 3
12 June 2015
Revision No. :
Original
1. Introduction
Evaluation Criteria
1.1
Stimulating
1.2
Effective linking to title
1.3
Importance of lesson stressed
1.4
Objective / Scope of lesson given
Remarks
Points
/4
/4
/4
/4
SUB-TOTAL (16)
/ 16
2. Lesson content
Evaluation Criteria
Remarks
2.1
Content relevant to objective/scope
2.2
Content in logical order
2.3
2.4
Content sufficient to cover

objective/scope
Demonstration / explanations given
2.5
Class participation evoked
2.6
Subject clarification provided where

necessary
Students given practice/exercise
2.7
Points
/4
/4
/4
/4
/4
/4
/4
SUB-TOTAL (28)
Evaluation Criteria
3. Instructional Techniques
Remarks
3.1
Effective use of voice
3.2
3.3
Effective use of questions to

students
Effective eyes contact
3.4
Effective use of body language
3.5
Effective movement around the class
3.6
Logical explanation given
3.7
Enthusiasm during presentation
3.8
3.9
Effective handling of questions from

students
Summary of important facts
3.10
Summary in line with objectives
Points
/4
/4
/4
/4
/4
/4
/4
/4
/4
/4
SUB-TOTAL (40)
DCA/DG/07
/ 28
/ 40

Appendix 5-5
Effective :
Page 3 of 3
12 June 2015
Revision No. :
Original
4. Teaching Aids
Evaluation Criteria
Remarks
4.1
Quality and relevance of handout
4.2
Quality and relevance of displays

(PowerPoint, packages, etc.)
Quality and relevance of Exam
(If no exam, put 4 points)
Quality and relevance of Movies
4.3
4.4
Points
/4
/4
/4
/4
SUB-TOTAL (8)
/16
Conclusion
1. Introduction
2. Lesson content
3. Instructional Techniques
4. Teaching Aids
GRAND TOTAL (100)
/ 16
/ 28
/ 40
/16
/ 100
Positive remarks:
Critical remarks:
Recommendations:
YES
NO
Does the course meet the objectives and the syllabus or curriculum:
Signature
Date
Telephone
Fax
E-mail
DCA/DG/07

Dangerous Goods Training Programs
Approval Letter
Appendix 5-6
Effective :
Page 1 of 1
12 June 2015
Revision No. :
Original
Date
Air Operator
Address
Attention: Name
Title
Subject: Approval of Air Operator Dangerous Goods Training Program for Specify Staff
Name,
The Transport of Dangerous Goods Training Program prepared by AIR OPERATOR and
submitted for initial and recurrent training of SPECIFY STAFF, has been evaluated pursuant to
the requirements of Part 1, Chapter 4 of the ICAO Technical Instructions for the Safe Transport of
Dangerous Goods by Air by reference from Fantasia Island Air Regulations, article 112.1, and it
has been determined that the submitted program meets all the requirements.
In accordance with Fantasia Island Air Regulations 112.1 in reference to ICAO Technical
Instructions Part 1;4.1.2, the Fantasia Island Civil Aviation Authority hereby approves AIR
OPERATOR dangerous goods training programs. The registration number of this approval is
2014-XXXX.
This approval is only valid from the date of issuance to such time the Fantasia Island Air
Regulations or the International Civil Aviation Organization Technical Instructions are amended.
This Approval shall have effect from the date hereof until varied, suspended or revoked.
If you require any additional information please contact the undersigned.
Yours truly,
Signature
Name
Title
Fantasia Island Civil Aviation Authority
DCA/DG/08

Dangerous Goods Cargo Facilities Process Inspection
Form
Appendix 7-1
Effective :
Page 1 of 5
12 June 2015
Revision No. :
Original
Name of Operator
Date

Telephone
Fax
E-mail
Identification of Cargo Facility

Airport Name
Closest City
IATA Code
Province / State
Country
ICAO Code
Name of Facility
Telephone
Address of Facility
Fax
Telephone
Type of Operation
Year Long
Seasonal
Fax


Mail / Post loaded
Maintenance Only
E-mail
YES
NO
Ad Hoc
Sub-Contract
0-999 1,000-9,999 +10,000

0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
Note
DCA/DG/09

Form
Appendix 7-1
Effective :
Page 2 of 5
12 June 2015
Revision No. :
Original
Past Occurrences
Date
(DD-MM-YY)
Description
Corrective action plan

Root Causes
Short term corrective action plan
Long term / system wide corrective action plan
Mean to evaluate the effectiveness of corrective action plans
Root Causes
Root Causes
Note
Hidden Dangerous Goods Warning

Yes
No
N/C
N/A
Yes
Where documents are accepted (ICAO TI 7;4.7)
The notices include visual examples of dangerous
goods, including batteries.
(ICAO TI 7;4.7)
No
N/C
N/A
Where the cargo is accepted (ICAO TI 7;4.7)
Note
DCA/DG/09

Form
Appendix 7-1
Effective :
Page 3 of 5
12 June 2015
Revision No. :
Original
Employees
Category of personnel
12
Employer
Number
of Staff
Number
Trained
Trained by
Freight Forwarders
Staff of freight forwarders
involved in processing
dangerous goods
involved in processing cargo
or mail (other than
dangerous goods)
involved in the handling,
storage and loading of cargo
or mail
Operators Staff
Operators and ground
handling agents staff
accepting dangerous goods
accepting cargo or mail
(other than dangerous
goods)
or mail and baggage
Security staff who are
involved with the screening
of passengers and their
baggage and cargo or mail,
e.g. security screeners, their
supervisors and staff
involved in implementing
security procedures
Note
Training Records
SAT
UNSAT
Total
N/C
Number of training records inspected (ICAO TI 1;4.2.5)
NOTE
Notes
Name - Nom
DCA/DG/09
Position
Expires on

Form
Appendix 7-1
Effective :
Page 4 of 5
12 June 2015
Revision No. :
Original
Reference Documents
(ICAO TI 7;4.2)
Yes
No
N/C
N/A
OPS manual - DG chapter

Company - Emergency procedures
Company policy - Embargo/restrictions
Domestic Regulations - current edition/extracts
Approval and Exemptions
Yes
No
N/C
N/A
Documents
ICAO TI's - current edition / extracts

ICAO supplement - current edition / extracts
ICAO - Emergency response guide
IATA DGR's - Current edition/extracts
.
Last version / edition
ICAO Technical Instruction for the Safe Transport of Dangerous Goods by Air
Edition: 2015-2016
Last amendment
CORRIGENDUM No. 1 (14 NOV 14)
ADDENDUM No. 1 (16 MAY 15)
Supplement to the ICAO Technical Instruction for the Safe Transport of Dangerous
Goods by Air
Edition: 2015-2016
Last amendment: Original document
ICAO Emergency Response Guidance for Aircraft Incidents Involving Dangerous

Goods
Edition: 2015-2016
Status
Edition: 56th edition 2015

ADDENDUM No. 1 (08 JAN 15)
IATA Dangerous Goods Regulations
NOTE
Transport Documents
(ICAO TI 5;4, 7;1.3 and 7;4.1)
SAT
UNSAT
Total
Number of shippers declarations inspected (ICAO TI 5;4)

Number of acceptance check lists inspected (ICAO TI 7;1.3)
Number of pilot notifications inspected (NOTOC) (ICAO TI 7;4.1)
Number of air waybills inspected (ICAO TI 7;4.2)
Number of exemptions inspected (ICAO SUP 1;1.2)
Number of approvals inspected (ICAO TI 7;4.3.1)
NOTE
DCA/DG/09
N/C

Form
Appendix 7-1
Effective :
Page 5 of 5
12 June 2015
Revision No. :
Original
Packages Inspected
Inbound
Class of package inbound
6.1
6.2
ID
8000
Non DG
TOTAL
6.1
6.2
ID
8000
Non DG
TOTAL
Number inspected / monitored

Number found unsatisfactory
Outbound
Class of package outbound

NOTE
Available Tools
Yes
No
N/C
N/A
Straps for securing dangerous goods in the aircraft in a manner that will prevent any movement in flight (ICAO 7;2.4.2)
Spare labels for packages of dangerous goods have become lost, detached or illegible (ICAO 7;2.6)
Identification tag for Unit Load Devices (ULD) containing dangerous goods (ICAO 7;2.7)
Note
Name of Inspector
Telephone
DCA/DG/09
Title of Inspector
Fax
Region
Date
Email

Dangerous Goods Passenger Handling Facilities
Process Inspection Form
Appendix 8-1
Effective :
Page 1 of 8
12 June 2015
Revision No. :
Original
Name of Operator
Date

Telephone
Fax
Telephone
Identification of Passenger Handling Facility

Airport Name
Closest City
IATA Code
Province / State
Country
ICAO Code
Name of Facility
Telephone
Address of Facility
Fax
Telephone
Type of Operation
Year Long
Seasonal
Fax


Mail / Post loaded
Maintenance Only
E-mail
YES
NO
Ad Hoc
Sub-Contract
0-999 1,000-9,999 +10,000

0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
Note
DCA/DG/10

Appendix 8-1
Effective :
Page 2 of 8
12 June 2015
Revision No. :
Original
Past Occurrences
Date
(DD-MM-YY)
Description

Root Causes
Root Causes
Root Causes
Note
Hidden Dangerous Goods Warning

Yes
No
N/C
N/A
Yes
Where tickets are issued (ICAO TI 7;5.1)
Where the passengers are checked
(ICAO TI 7;5.1)
No
N/C
N/A
The notices include visual examples of dangerous

goods forbidden from transport aboard an aircraft.
(ICAO TI 7;5.1.2)
Aircraft boarding areas (ICAO TI 7;5.1)
Note
DCA/DG/10

Appendix 8-1
Effective :
Page 3 of 8
12 June 2015
Revision No. :
Original
Employees
Passenger-handling staff

or mail and baggage
12

security procedures
Employer
Number
of Staff
Number
Trained
Trained by
Note
Training Records
SAT
UNSAT
Total
N/C
NOTE
Notes
Name - Nom
DCA/DG/10
Position
Expires on

Appendix 8-1
Effective :
Page 4 of 8
12 June 2015
Revision No. :
Original
Reference Documents
(ICAO TI 7;4.2)
Yes
No
N/C
N/A

Yes
No
N/C
N/A
Documents

.
Edition: 2015-2016
Last amendment
Goods by Air
Edition: 2015-2016

Goods
Edition: 2015-2016
Status

NOTE
Handling of wheelchairs or other battery-powered mobility aids with non-spillable batteries

(ICAO TI 8;1.1.2 (e) and (f))
The air operator allows the transport of wheelchairs or other battery-powered mobility aids with spillable
batteries
There are procedures present
For use by passengers whose mobility is restricted by either a disability, their health or age, or a temporary
mobility problem (e.g. broken leg)
Restricted to checked baggage
The operator(s) must ensure that wheelchairs or other battery-powered mobility aids are carried in such a
manner so as to prevent unintentional activation and that they are protected from being damaged by the
movement of baggage, mail, stores or other cargo.
Yes
No
N/C
N/A
Note:
DCA/DG/10

Appendix 8-1
Effective :
Page 5 of 8
12 June 2015
Revision No. :
Original
Handling of wheelchairs or other battery-powered mobility aids with spillable batteries

(ICAO TI 8;1.1.2 (e) and (f))
The air operator allows the transport of wheelchairs or other battery-powered mobility aids with spillable
batteries
Restricted to checked baggage
The operator(s) must ensure that wheelchairs or other battery-powered mobility aids are carried in such a
manner so as to prevent unintentional activation and that they are protected from being damaged by the
movement of baggage, mail, stores or other cargo.
Spillable batteries removed from the wheelchairs or other battery-powered mobility aids
If the wheelchair or mobility aid cannot be loaded, stowed, secured and unloaded always in an upright
position, the battery must be removed and the wheelchair or mobility aid may then be carried as checked
baggage without restriction.
The removed battery must be carried in strong, rigid packagings
The packagings must be leak-tight, impervious to battery fluid and be protected against upset by securing
them to pallets or by securing them in cargo compartments using appropriate means of securement (other
than by bracing with freight or baggage) such as by the use of restraining straps, brackets or holders.
Batteries must be protected against short circuits, secured upright in these packagings and surrounded by
compatible absorbent material sufficient to absorb their total liquid contents.
The packagings must be marked Battery, wet, with wheelchair or Battery, wet, with mobility aid and be
labelled with a Corrosive label (Figure 5-22) and with a package orientation label (Figure 5-26).
The pilot-in-command must be informed of the location of a wheelchair or mobility aid with an installed
battery or the location of a packed battery.
Yes
No
N/C
N/A
Note:
Handling of lithium-ion battery-powered wheelchairs or other battery-powered mobility aids

(ICAO TI 8;1.1.2 (e)(f) and (g))
The air operator allows the transport of lithium-ion battery-powered wheelchairs or other battery-powered
mobility aids
The batteries must be of a type which meets the requirements of each test in the UN Manual of Tests and
Criteria, Part III, section 38.3.
Battery terminals must be protected from short circuits (e.g. by being enclosed within a battery container)
and securely attached to the mobility aid.
The operator(s) must ensure that such mobility aids are carried in a manner so as to prevent unintentional
activation and that they are protected from being damaged by the movement of baggage, mail, stores or
other cargo.
The pilot-in-command must be informed of the location of the mobility aid.
Yes
No
N/C
N/A
Note:
DCA/DG/10

Appendix 8-1
Effective :
Page 6 of 8
12 June 2015
Revision No. :
Original
Handling of Dry Ice in Passenger or Crew baggage

(ICAO TI 8;1.1.2 (s))
The air operator allows the transport of dry ice in passenger or crew baggage to pack perishable.
The maximum quantity per person allowed is of 2.5 kg
The package permits the release of carbon dioxide gas
The dry Ice is accepted as cabin baggage
The dry Ice is accepted as checked baggage, with the approval of the operator
When in checked baggage, each package is marked DRY ICE or CARBON DIOXIDE, SOLID
When in checked baggage, there is an indication of the net weight of the dry ice or an indication that the net
weight is 2.5 kg or less.
Yes
No
N/C
N/A
Note:
Passenger profile
Travelling on
Business
Tourist
Passengers
Locals
Other (specify)
Amount of checked baggage per person

Type of baggage
Electronic toys with lithium batteries

Wheelchairs (non spillable battery)
Wheelchairs (spillable battery)
Wheelchairs (Lithium battery)
Cryogenic containers
Oxygen Cylinders
Dry Ice
Yes
No
N/C
N/A
Military Staff
Tool box
Cruise Ship Passengers
Hunters
Camping equipment
Sport Team
Yes
No
N/C
N/A
Note:
DCA/DG/10

Appendix 8-1
Effective :
Page 7 of 8
12 June 2015
Revision No. :
Original
Items Commonly Seized

(ICAO TI Part 8)
Yes
No
N/C
N/A
Yes
No
N/C
N/A
Class 1: Explosives
Fireworks
Fire crackers
Undeclared ammunition
Marine Flares
Class 2: Gases
Lighters
Carbon dioxide cartridge
Personal oxygen cylinder
Large quantity of cosmetic aerosols

Paint (aerosol)
Insect repellent (aerosol)
Class 3: Flammable liquids

Camping Fuel
Lighter fuel
Paint
Over proof alcohol (more than 70% per vol)
Class 4: Flammable solids; substances liable to spontaneous combustion; substances which, on contact with water, emit flammable gases
Matches
Class 5: Oxidizing substances and organic peroxides

Bleach
Hydrogen peroxide
Herbicide
Biological substance category B
Drain openers
Division 6.1: Toxic substances

Self Defence Spray
Division 6.2: Infectious substances
Patient or animal speciment
Class 7: Radioactive material
Measuring equipment containing a radioactive
source
Class 8: Corrosive substances

Items with mercury
Class 9: Miscellaneous dangerous substances and articles

Large quantity of lithium batteries
Powerful magnet
Dry Ice
Battery pack for portable tools (e.g. power drill)
Note
DCA/DG/10

Appendix 8-1
Effective :
Page 8 of 8
12 June 2015
Revision No. :
Original
Available Tools Outils disponibles

Yes
No
N/C
N/A
Strong, rigid, leak-tight and impervious to battery fluid packagings packaging for spillable batteries
Corrosive label and package orientation labels for packaging for spillable batteries.
Special labels for package containing DRY ICE or CARBON DIOXIDE, SOLID
Note
Duty Free Stores

Yes
No
N/C
N/A
Yes
Over proof alcohol - more than 70% per volume
No
N/C
N/A
Large quantity of lighters
Note
Note:
Name of Inspector
Telephone
DCA/DG/10
Title of Inspector
Fax
Region
Date
Email

Dangerous Goods Ground Handling Facilities Process
Inspection Form
Appendix 9-1
Effective :
Page 1 of 5
12 June 2015
Revision No. :
Original
Name of Operator
Date

Telephone
Fax
E-mail
Identification of Ground Handling Facility

Airport Name
Closest City
IATA Code
Province / State
Country
ICAO Code
Name of Facility
Telephone
Address of Facility
Fax
Telephone
Type of Operation
Year Long
Seasonal
Fax


Mail / Post loaded
Maintenance Only
E-mail
YES
NO
Ad Hoc
Sub-Contract
0-999 1,000-9,999 +10,000

0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
Note
DCA/DG/11

Inspection Form
Appendix 9-1
Effective :
Page 2 of 5
12 June 2015
Revision No. :
Original
Past Occurrences
Date
(DD-MM-YY)
Description

Root Causes
Root Causes
Root Causes
Note
DCA/DG/11

Inspection Form
Appendix 9-1
Effective :
Page 3 of 5
12 June 2015
Revision No. :
Original
Employees

accepting dangerous goods

accepting cargo or mail
(other than dangerous
goods)

or mail and baggage
10
Flight crew members,

loadmasters and load
planners
11
Crew members (other than

flight crew members)
12

security procedures
Employer
Number
of Staff
Number
Trained
Trained by
Note
Training Records
SAT
UNSAT
Total
N/C
NOTE
Notes
Name - Nom
DCA/DG/11
Position
Expires on

Inspection Form
Appendix 9-1
Effective :
Page 4 of 5
12 June 2015
Revision No. :
Original
Reference Documents
(ICAO TI 7;4.2)
Yes
No
N/C
N/A

Yes
No
N/C
N/A
Documents

.
Edition: 2015-2016
Last amendment
Goods by Air
Edition: 2015-2016

Goods
Edition: 2015-2016
Status

NOTE
Transport Documents
(ICAO TI 5;4, 7;1.3 and 7;4.1)
SAT
UNSAT
Total

Number of acceptance check lists inspected (ICAO TI 7;1.3)
Number of pilot notifications inspected (NOTOC) (ICAO TI 7;4.1)
NOTE
DCA/DG/11
N/C

Inspection Form
Appendix 9-1
Effective :
Page 5 of 5
12 June 2015
Revision No. :
Original
Packages Inspected
Inbound
Class of package inbound
6.1
6.2
ID
8000
Non DG
TOTAL
6.1
6.2
ID
8000
Non DG
TOTAL

Outbound

NOTE
Available Tools
Yes
No
N/C
N/A
Straps for securing dangerous goods in the aircraft in a manner that will prevent any movement in flight (ICAO 7;2.4.2)
Spare labels for packages of dangerous goods have become lost, detached or illegible (ICAO 7;2.6)
Identification tag for Unit Load Devices (ULD) containing dangerous goods (ICAO 7;2.7)
Note
Name of Inspector
Telephone
DCA/DG/11
Title of Inspector
Fax
Region
Date
Email

Dangerous Goods Ramp & In-Flight Process
Inspection Form
Appendix 9-2
Effective :
Page 1 of 2
12 June 2015
Revision No. :
Original
Date
Name of Air Operator

Aircraft Type
Registration
Onboard Publication
Emergency Guide
ICAO
2015-2016
ICAO Technical
Instructions 2015-2016
Flight number
Routing
IATA DG Regulations 2015
Airline Operation Manual
Other (Specify)
Notes:
Training Documents
Position
Name
Employee No
Due date
Notes:
DCA/DG/12

Dangerous Goods Ramp & In-Flight Process
Inspection Form
DCA/DG/12
Appendix 9-2
Effective :
Page 2 of 2
12 June 2015
Revision No. :
Original

Dangerous Goods Shipping Facilities Process
Inspection Form
Appendix 10-1
Effective :
Page 1 of 4
12 June 2015
Revision No. :
Original
Name of Operator
Date

Telephone
Fax
E-mail
Identification of Shipping Facility

Airport Name
Closest City
IATA Code
Province / State
Country
ICAO Code
Name of Facility
Telephone
Address of Facility
Fax
Telephone
Type of Operation
Year Long
Seasonal
Fax


Mail / Post loaded
Maintenance Only
E-mail
YES
NO
Ad Hoc
Sub-Contract
0-999 1,000-9,999 +10,000

0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
0-999 1,000-9,999 +10,000
Note
DCA/DG/13

Inspection Form
Appendix 10-1
Effective :
Page 2 of 4
12 June 2015
Revision No. :
Original
Past Occurrences
Date
(DD-MM-YY)
Description

Root Causes
Root Causes
Root Causes
Note
Employees
Shippers and persons

undertaking the
responsibilities of shippers
Packers
Employer
Number
of Staff
Number
Trained
Trained by
Note
Training Records
SAT
UNSAT
Total
N/C
NOTE
Notes
Name - Nom
DCA/DG/13
Position
Expires on

Inspection Form
Appendix 10-1
Effective :
Page 3 of 4
12 June 2015
Revision No. :
Original
Reference Documents
(ICAO TI 7;4.2)
Yes
No
N/C
N/A

Yes
No
N/C
N/A
Documents

.
Edition: 2015-2016
Last amendment
Goods by Air
Edition: 2015-2016

Goods
Edition: 2015-2016
Status

NOTE
Transport Documents
(ICAO TI 5;4, 7;1.3 and 7;4.1)
SAT
UNSAT
Total

NOTE
DCA/DG/13
N/C

Inspection Form
Appendix 10-1
Effective :
Page 4 of 4
12 June 2015
Revision No. :
Original
Packages Inspected
Outbound
1
6.1
6.2
ID
8000
Non DG

NOTE
Available Tools
Yes
No
N/C
N/A
Packagings
Absorbent materials
Cushioning Materials
Labels
Note
Name of Inspector
Telephone
DCA/DG/13
Title of Inspector
Fax
Region
Date
Email
TOTAL

Name of Operator
Location
Appendix 12-1
Effective :
Page 1 of 2
12 June 2015
Revision No. :
Original
Date

Telephone
Fax
Email
Topic
Non-Conpliance with
Example
Air operator corrective action plan required by

Name of Inspector
Telephone
DCA/DG/15
Date
Title of Inspector
Fax
Region
Date
Email

Appendix 12-1
Effective :
Page 2 of 2
12 June 2015
Revision No. :
Original
Corrective Action Plan
01
Root cause(s) of the non-compliance
02
Short Term Corrective Action
03
Long Term / System wide Corrective Action
04
Method to verify the effectiveness of corrective action plans (Specify frequency and how documentation will be retained)
Comments by Inspector
Name of Inspector
Telephone
DCA/DG/15
Title of Inspector
Fax
Region
Date
Email

Dangerous Goods Package or Article Inspection Form
Appendix 11-1
Effective :
Page 1 of 3
12 June 2015
Revision No. :
Original
Reason for inspection
Routine surveillance
Leakage or damage reported
Undeclared DG discovered and reported

Other raison (specify)
Air Operator or Facility

Air Operator or Facility
Date Date
Airport Name
Closest City
IATA Code
Province / State
Country
ICAO Code
Location
Shipper
Consignee
Yes
No
N/C
N/A
Has the package been cleared by custom?

Is the package considered mail?
Yes
Has the package been opened by custom?
Is the package considered company material?
No
N/C
N/A
Description of Routing
Actual or planned routing
Routing
Operator
Flight #
Yes
No
N/C
N/A
Has the package already travelled by air?

Is the package intended to travel by air?
Yes
Was an acceptance check completed?
Was a checklist used?
No
N/C
Description of Package
AWB Number
Gross weight of package
Type of Package (Crate, Box, Drum, etc.)
DCA/DG/14
Dimension (Length X Width X Height)
N/A
UN Specification marking
Identifying mark if part of a multi-piece shipment

Appendix 11-1
Effective :
Page 2 of 3
12 June 2015
Revision No. :
Original
Description of Dangerous Goods

Yes
Was the package declared as dangerous goods by the shipper?

UN / ID Number
No
Yes
Class or Division
Subsidiary Risk
Technical name (if applicable)
Packing Group
Quantity per package
Special Provision
Description of Damage or Spillage
Yes
Pictures taken
No
Yes
Other media
No
Description
Documents Taken (Copies or original)

Air waybill
Shipper declaration
Acceptance check list
Pilot notification
States approval (equivalency certificate
States exemption (equivalency certificate)
Special Form approval certificate
Low Dispersible Material certificate
Type B package design approval certificate
Type B(M) package shipment approval certificate
Type C package design approval and shipment
Fissile Material package design approval certificate
Fissile Material package shipment approval certificate
Special Arrangement approval certificate
Statement from employee
Other document (specify)
DCA/DG/14
Yes
No
N/C
N/A
N/A
Packaged for Cargo Aircraft Only?
Proper Shipping Name
No
Notes

Appendix 11-1
Effective :
Page 3 of 3
12 June 2015
Revision No. :
Original
Non-Compliance
Non-Compliance Area
Physical condition of package or article
Marking
Labelling
Transport Document
Air Waybill
Approval and exemption document (equivalency certificate)
Acceptance checklist
Variation notified by State
Variation notified by Air Operators
Other
Yes
No
N/C
N/A
Notes
Action Taken
Date
(DD-MM-YY)
Time
Action taken by
Name of Inspector
Telephone
DCA/DG/14
Action taken
Title of Inspector
Fax
Region
Date
Email

Appendix 12-2
Effective :
Page 1 of 2
12 June 2015
Revision No. :
Original
DGOR No:
DANGEROUS GOODS OCCURRENCE REPORT
See the Notes on the reverse of this form. Those boxes where the heading is in italics need only be
completed if applicable.
1. Operator:
2. Date of occurrence:
4. Flight date:
6. Departure airport:
8. Aircraft type:
10. Location of occurrence:
5. Flight no:
7. Destination airport:
9. Aircraft registration:
11. Origin of the goods:
3. Local time of occurrence:
12. Description of the occurrence, including details of injury, damage, etc

(if necessary continue on the reverse of this form):
13. Proper shipping name (including the technical name):

15. Class/division (when known):
19. Type of packaging:
16. Subsidiary risk(s):
20. Packaging specification

marking:
14. UN/ID no (when known):

17. Packing group
21. No of
packages:
18. Category,
(class 7 only)
22. Quantity (or transport

index, if applicable):
23. Reference no of Air Waybill:

24. Reference no of courier pouch, baggage tag, or passenger ticket:
25. Name and address of shipper, agent, passenger, etc:
26. Other relevant information (including suspected cause, any action taken):
27. Name and title of person making report:
28. Telephone no:
29. Company:
30. Reporters ref:
31. Address:
32. Signature:
33. Date:
DCA/DG/16

Appendix 12-2
Effective :
Page 2 of 2
12 June 2015
Revision No. :
Original
Description of the occurrence (continuation):
NOTES
1. Any type of dangerous goods occurrence must be reported, irrespective of whether the dangerous goods
are contained in cargo, mail or baggage.
2. A dangerous goods accident is an occurrence associated with and related to the transport of dangerous
goods which results in fatal or serious injury to a person or major property damage. For this purpose
serious injury is an injury which is sustained by a person in an accident and which: (a) requires
hospitalisation for more than 48 hours, commencing within 7 days from the date the injury was received;
or (b) results in a fracture of any bones (except simple fractures of fingers, toes or nose); or (c) involves
lacerations which cause severe haemorrhage, nerve, muscle or tendon damage; or (d) involves injury to
any internal organ; or (e) involves second or third degree burns, or any burns affecting more than 5% of
the body surface; or (f) involves verified exposure to infectious substances or injurious radiation. A
dangerous goods accident may also be an aircraft accident; in which case the normal procedure for
reporting of air accidents must be followed.
3. A dangerous goods incident is an occurrence, other than a dangerous goods accident, associated with
and related to the transport of dangerous goods, not necessarily occurring on board an aircraft, which
results in injury to a person, property damage, fire, breakage, spillage, leakage of fluid or radiation or other
evidence that the integrity of the packaging has not been maintained. Any occurrence relating to the
transport of dangerous goods which seriously jeopardises the aircraft or its occupants is also deemed to
constitute a dangerous goods incident.
4. This form should also be used to report any occasion when undeclared or misdeclared dangerous goods
are discovered in cargo, mail or unaccompanied baggage or when accompanied baggage contains
dangerous goods which passengers or crew are not permitted to take on aircraft.
5. An initial report, which may be made by any means, must be despatched within 72 hours of the
occurrence, to the Authority of the State (a) of the operator; and (b) in which the incident occurred, unless
exceptional circumstances prevent this. This occurrence report form, duly completed, must be sent as
soon as possible, even if all the information is not available.
6. Copies of all relevant documents and any photographs should be attached to this report.
7. Providing it is safe to do so, all dangerous goods, packaging, documents, etc, relating to the occurrence
must be retained until after the initial report has been sent to the Dangerous Goods State Authority and
they have indicated whether or not these should continue to be retained.
DCA/DG/16

Contingency plan for dealing with
Dangerous Goods Incidents
Appendix 12-3
Effective :
Page 1 of 2
12 June 2015
Revision No. :
Original
The following is a list of specialist who may be able to provide assistance when dealing with a dangerous
goods incident or accident
Contacts
Name of Experts or
Contacts personnel
Telephone numbers
Airport authority
Air Traffic Services (ATS)
Airport fire service
Hospital
Expert to dispose of the
commodity
Emergency Response teams
Health Authority (for Division
6.1 and 6.2)
Radioactive Material
Protection (for Class 7)
Explosives Bureau of Experts
(for class 1)
Police
Customs Authority
Postal Authority
Food and drug
Major Shippers
Major Manufactures
Dangerous goods incidents may involve cargo or passengers' baggage

They may occur in a freight shed, a passenger terminal or on the apron
They may also occur on an aircraft, such as when a package is damaged through miss loading
They may involve a fire, major spillage, leakage or finding undeclared dangerous goods
The Contingency Plan need not be implemented for undeclared dangerous goods where the package is
intact and there are no signs of leakage, although they still need to be identified
- If it is suspected there has been non-compliance with the Technical Instructions, the dangerous goods
need to be retained for further investigation (provided it is safe to do so)
- To implement the Contingency Plan, take the following actions:
All incidents
record brief details, including the names of all persons involved

make an initial assessment of the potential seriousness
if there is fire, leakage or spillage, call the airport fire service, if not already in attendance
notify the relevant airport authority, if not already in attendance
Any incident involving a suspected infectious substance

- Clear the immediate area; do not touch or move the container, bag, etc
- Contact the shipper or consignee; if not contactable, contact the nearest hospital
DCA/DG/17

Contingency plan for dealing with
Dangerous Goods Incidents
Appendix 12-3
Effective :
Page 2 of 2
12 June 2015
Revision No. :
Original
Cargo related incidents - fire, major leakage or spillage

- Clear the immediate area; do not touch or move the dangerous goods or any container; do not attempt to
clean-up a spillage or leakage; avoid breathing in fumes
- Call the airport fire service if not already in attendance
- Look at container for details of the contents (name, UN no., etc), if this is possible without risking injury
- Locate shipping documents and use to confirm or establish details; retain for further investigation
- If the airport fire service is not available or other action needed see Subsequent Actions
- Ensure container and contents placed in a safe location (if this is considered safe to do so and possible) if
further investigation needed; ensure full and accurate details recorded
- Ensure operator notified of incident, if not already aware
Cargo related incidents - minor leakage (e.g. wetting of part of the outer packaging)
-
Keep persons away from immediate vicinity; avoid breathing in fumes

Consider if calling airport fire service if considered justified
Look at container for details of the contents (name, UN no., etc)
Locate shipping documents and use to confirm or establish details; retain for further investigation
If airport fire service not called and other action needed see Subsequent Actions
If airport fire service deal with the incident, ensure container and contents are placed in a safe location (if
safe to do so and possible) if further investigation needed; ensure full and accurate details recorded
- Ensure operator notified of incident, if relevant
Passenger related incidents
-
Keep persons away from immediate vicinity; avoid breathing in fumes

Ask passenger to identify item or potential hazard
Consider if calling airport fire service is justified
If airport fire service is not called and other action needed see Subsequent Actions
If airport fire service deal with the incident, ensure container and contents are placed in a safe location (if
safe to do so and possible) if further investigation needed; ensure full and accurate details recorded
Subsequent Actions
-
If container shows emergency actions, deal with incident according to them

If commodity identifiable, seek expert help if there are no emergency actions or if they cannot be followed
Do not use water, cloth or paper to deal with any spillage, unless it is certain that it is safe to do so
If commodity not immediately identifiable but container safe to handle (little evidence of leakage, no
fumes), remove to well-ventilated place, use rubber gloves to protect hands and check for labels or
markings on outer container; open if there are inner containers and check again for labels or markings
Orientate any leaking container so further leakage is prevented
Stop all actions immediately if fumes detected or more serious leakage found on closer inspection; call the
airport fire service or other specialist assistance
If there are fumes, covering spillage with plastic sheeting can contain them or plastic bags (unless
emergency actions identify possible adverse reaction) but be aware this may lead to a build-up of fumes
under the covering; remain at a safe distance
A spillage can be contained by surrounding with dry sand to prevent spread (unless emergency actions
identify a possible adverse reaction)
Use dry sand to cover a spillage, unless commodity is identified as an acid
Use sodium bicarbonate to cover a spillage of acid, but be aware this may result in bubbling and evolution
of carbon dioxide (but there will be no other reaction)
Seek expert help for cleaning up the scene; if help not immediately available and it is desired to remove
containers, spillage, etc, assess whether or not it is safe to continue
Using rubber gloves to protect the hands put any container in a plastic bag; avoid breathing in any fumes;
tie bag tightly
Using rubber gloves and plastic based tools or rigid plastic material, pick-up contaminated sand/sodium
bicarbonate and place in another plastic bag; tie bag tightly
Place all plastic bags in a further bag and tie tightly
Place the bag(s) in a secure, well ventilated location well away from any occupied area; if in the open air
ensure moisture, rain, etc, cannot come into contact with the plastic bag(s)
Check the bag(s) at frequent intervals for any adverse reaction
Seek expert help to dispose of the commodity, if not being retained.
DCA/DG/17

Time and Date of incident:
Report number:
Place of occurrence:
Type of Report:
Appendix 12-4
Effective :
Page 1 of 2
12 June 2015
Revision No. :
Original
Violation observed
Incident
Accident
Other
Name and address of shipper:
Documents attached:
Air waybill
Shippers declaration
Acceptance check list
Notification to captain
Name and address of consignee:
Photographs
Analysis report
Witness statement
Police report
Other
Name and address of operator:
Additional Information:
Airport of departure:
Airport of destination:
Aircraft registration:
Flight No:
Dangerous Goods involved:

UN / ID
no.
Proper shipping name
Class /
Division
Sub risk
Number and type of

packages
Packing instruction
and packing group
Chronological report of occurrence:
DCA/DG/18

Appendix 12-4
Effective :
Page 2 of 2
12 June 2015
Revision No. :
Original
Violation to the regulation:
Actions taken by Inspector:
REPORT COMPILED BY:

Signature
Date
Telephone
Fax
E-mail
DCA/DG/18

Dangerous Goods Accidents and Incidents Record
DCA/DG/19
Appendix 12-5
Effective :
Page 1 of 1
12 June 2015
Revision No. :
Original

Application for Approval or Exemption to Transport
Appendix 13-1
Effective :
Page 1 of 2
12 June 2015
Revision No. :
Original
Note - This form applies to requests to carry dangerous goods where they do not comply with the normal
requirements of the Technical Instructions. If there is insufficient space to list all items, they can be listed on a
separate sheet. Application should be made at least 10 days before the date of the flight on which the
dangerous goods are to be carried and should be submitted to the Fantasia Island Civil Aviation Authority.
Instruction:
1. The form once completed should be returned to the Fantasia Island Civil Aviation Authority.
3. The issuing of this form does not in itself constitute an authorization to carry dangerous goods.
1. Applicant Details
Name:
Organization:
Telephone
Fax:
Email:
2. Shipper (if different from applicant)

Name:
Organization:
Telephone
Fax:
Email:
3. Consignee (if different from applicant)

Name:
Organization:
Telephone
Fax:
Email:
4. The reason why it is essential the article or substance must be carried by air
5. Details of the Dangerous Goods

UN
number
DCA/DG/20
Proper shipping
name
Class / Division
and
Compatibility
Group
Packing
Instruction
Number
of
package
Type of
package
Net
quantity
(total)
Gross
weight
(total)

Application for Approval or Exemption to Transport
Appendix 13-1
Effective :
Page 2 of 2
12 June 2015
Revision No. :
Original
6. Operational Details
Operator:
Flight
number(s):
Airport of
destination:
AWB number:
Airport of
departure:
Date of flight:
7. Additional Information
Applicants Name: ____________________________________________
Date: ________________
Signature: ______________________________________________
5. Inspectors comment
Signature
Date
Telephone
Fax
E-mail
DCA/DG/20

List of Other Authorities
Appendix 15-1
Effective :
Page 1 of 1
12 June 2015
Revision No. :
Original
The following is a list of source of information
Contacts
Name of Experts or
Contacts personnel
Telephone numbers
Customs Authority
Postal Authority
Explosives Bureau of Experts
(for class 1)
Radioactive Material
Protection (for Class 7)
Health Authority (for Division
6.1 and 6.2)
Food and drug Authorities
Airport authority
Police Authority
Air Traffic Services (ATS)
Airport fire service
OTHER SOURCES
Major shippers
Major Manufacturers
DCA/DG/21

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