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1. i-india
I-Indias mission is to provide care, love and development for children living on
the streets of Jaipur.
It assists children with their immediate challenges, such as homelessness,
malnutrition and illness, while also developing their attitudes and skills so they
can make a better future for themselves.
They reach over 3000 children daily through street schools, residential homes and
vocational centers.
I-India is a fully registered, non-profit, non-governmental organization. It was
established in 1993 and employs a staff of eighty dedicated local people.
Salaries are modest, the office is small, and we stretch our funds to maximize
their impact. Unlike many other organizations, I-India has little savings, but
spends what it gets. The annual budget is about $200,000.
The eleven-member Board is elected bi-annually and consists of doctors,
professors, social workers and community members. Donors include Unicef,
Finland and the Government of India
I-Indias main activities are the provision of:
1. an information/advice help line for children in need
2. repatriation of children to their families
3. temporary and permanent homes
4. medical care and sanitation
5. nutrition
6. emotional support and counselling
7. education
8. vocational training
9. awareness, advocacy and research
Main programs are:
1. Child Line: a help line for children needing assistance or information.
2. Ganga : a permanent home for 50 orphaned and homeless girls.
3. Child Inn: a permanent home for 50 orphaned and homeless boys.
4. Temporary Homes: three temporary homes for 75 boys and girls.
5. Ladli: vocational centers for girls and boys
6. School on Wheels: two mobile schools providing education, nutrition and
medical care to street children where they live.
7. Integrated Program for Street Children: a government-funded child
development program operated at street points.
8. Annapurna: a kitchen project for street and working children.
9. Jhag Children Village (under progress)
2. Stopchildbegging Homes
Vision A child - friendly nation that guarantees the rights and protection of all children
Objectives
To reach out to every child in need of care and protection by responding to emergencies
on 1098.
Awareness about CHILDLINE 1098 amongst every Indian child.
To provide a platform of networking amongst organizations and to provide linkages to
support systems that facilitate the rehabilitation of children in need of care and protection.
To work together with the Allied Systems (Police, Health Care, Juvenile Justice,
Transport, Legal, Education, Communication, Media, Political and the Community) to
create child friendly systems.
To advocate services for children that are inaccessible or non existent.
To create a body of NGOs and Government organizations working within the national
framework and policy for children.
To be a nodal child protection agency in the country, providing child protection services
to children in need of care and protection.
To contribute and work towards strengthening and participating in a global movement
that addresses issues related to child protection and ensures that children's voices are
heard.
b) Pick any two organizations working in a sector of your interest. With available
secondary data compare their (social) business models on a business model canvas. Which
one has a more robust model according to you? Why? (5 Marks)
I would like to compare Childline India foundation a relatively large, centralized organization
to Generation Yuvaa a small, localized social service organization. The rationale for choosing
contrasting (in terms of scope, size) organizations is to give a picture on what best works in
which model.
A) Childline Foundation
Action Objectives:
Respond Primary function is to respond to the needs to such children, more so in emergencies.
After the emergency is taken care of, help the child with rehabilitation
Provide Provide much required platform for networking amongst various other organizations
through the country, thus forming an effective web of relationships for rehabilitation of children.
Sensitize An important function of CHILDLINE is to sensitize, train and collaborate with
allied systems, such as the Police, Hospital, Railway, Municipal Corporations, Government,
Educational Institutions and Social Welfare Organizations to work towards ensuring the rights of
children in need of special care and protection.
Document In order to increase transparency and accountability, they document the process of
CHILDLINE.
Build Dedicated to working towards building a referral network of legal, medical, economic
and media professionals to advocate for child related issues.
Network To increase their outreach, they work to establish CHILDLINE networks in the Asia
Pacific region. Also network internationally to evolve a comprehensive child protection strategy.
Involve Involves the government, the public, the media and the corporate sector in their efforts
to respond to children's needs.
Advocate Since it is important to create a legal framework to support any issue, it advocates
for changes in laws and policies relating to children's issues.
Explore Work towards exploring possibilities of merging and integrating with government
aided programs.
Train A well-trained staff which understands the processes and philosophy of CHILDLINE is
crucial. Management of the organization at city and national level is facilitated by establishing a
training and documentation center.
Manage Usage of systems, expertise and experience to develop Management-Information
Systems to assist organizations to provide quality service to the child.
Contribute With a vast backup of documents, research and reports on children related issues,
it also contributes towards theory building.
The partnership model of CHILDLINE India
CHILDLINE is a platform bringing together the Ministry for Women & Child Development
(GOI), working in Partnership with State Governments, NGOs, International Organizations, the
Corporate Sector, Concerned Individuals and Children.
CHILDLINE is the crucial link between children in need of care and protection and the available
services. For children with different needs, who call in anytime, anywhere, and for anything, we
act as a one-point contact which facilitates instant access to support, advice, active intervention
or just a listening ear. We connect children in emergency on one end of the phone line to a well
connected network of services.
Services that already exist. No new shelter, no new hospital, no new infrastructure was to be
built. What was needed and obtained was, the effective use of resources provided by
organisations working with children.
We at CHILDLINE believe that for a helpline to be successful and effective in reaching out to
the millions of children deprived of their childhood, we need to work in a partnership
framework. A framework that recognizes that:
- A helpline cannot operate in isolation
- All partners involved in the helpline share a reciprocal relationship
- Each partner has clear and definite roles in the partnership model. This leads to a feeling of
joint ownership towards the model.
- All partners share the vision, mission and the success of the model.
Structure of CHILDLINE at the local level in any city/district
CHILDLINE functions through a network of NGOs, academic institutes, the corporate sector and
the allied systems. The focus of the service is to reach out to every marginalized child and hence
programmes must be designed accordingly.
CHILDLINE Advisory Board (CAB) comprises of senior level functionaries from the
allied systems, NGOs, concerned individuals, media etc. It is the policy making body for
CHILDLINE at the city level and it periodically undertakes reviews of CHILDLINE.
Every unit is decentralized and self-managed. But taken together, all units integrate into
one common vision and one national service.
Partners are accountable to and interdependent on each other. Their roles are laid out in
all partnership documents. They offer feedback to each other, and seek feedback from
children. They take on a common voice outside at all advocacy and negotiation tables.
Partners juggle multiple identities with good strategy and ease. They own a common
national 1098 brand that folds into their local organizational presence.
All partners are guided by common service standards and norms. The partnership
structure is uniform. But there is flexibility, to stretch and adapt to what children tell
them.
welfare of the children who are deprived of basic child rights like primary education,
health and other categories. This involves street children, orphans and child beggars.
It is a team built with many dedicated members who completed their graduation and
post-graduation in streams like B-Tech, MBBS, BDS, Psychology, Social work & other
streams, many other students who are currently pursuing are very much passionate to
work for the society. With more than 5000 registered members, a dedicated team of 200
members with Core Team strives continuously in our ongoing work for the society.
The following are different work streams of the organization till date:
sent to school or is trained vocationally to provide employment. In certain cases, where the child
is interested in education but is not financially capable of going to school, Gen Yuvaa sponsors
the child's education. At times fund raising is also done to keep up with the financial needs of the
child.
Employment: In certain cases after counseling and assessing all areas, the organization has even
provided or referred employment to the parents of the child who is rehabilitated.
Child referral: Appropriate child referrals are made by the organization in cases where the child
needs a place to stay for a long time.
Public Awareness:
Generation Yuvaa has adapted different ways to reach to public. Some of them are
Pamphlets, Rallies, Posters, Media (print/ online/ news), Public talks (schools/ colleges/
talks), Skits
Pamphlets which are bilingual are distributed at every public gathering and important public
places in the city. Rallies are conducted frequently where slogans against child begging and
hoardings having information about child begging are displayed. Posters about the organization
and child begging are displayed at various educational institutes and youth centric places. Skits
are conducted by the members of Gen Yuvaa at various public forums to explaining the concept
of child begging through art.
Gen Yuvaa has been mentioned in both print media and news where the organization members
have talked about child begging as a serious social issues and how it needs to be worked upon to
provide a better opportunity to children. Public talks about child begging are given by the
Organization at various public forums including schools, colleges and offices.
Revenue Generation:
A. Donations from Public
B. Founder B.Naresh Kumar runs a handicraft shop named Green House , and all the
proceedings from it are used in funding the organization.
Details:
Education : (Includes School fee, Books & stationery, Travel expenses and other
miscellaneous charges)
For Month: Rs.1200/For Year: Rs. 14,400/-
The Childline Foundations model is more robust due to its various tie-ups and network
leveraging done by its founder. Gen Yuvaa is relatively a young organization and depends
majorly on earnings from the Green House shop, founders own money and public donations.
But its goodwill fetched during Blood Donation programs conducted by the organization surely
helps in finding more willing donors. Also it has a direct impact donation model where one can
fund each individual or a day of maintaining the orphanage.
References:
Paper: 1,2,3 :Rights of Children: A Case Study of Child Beggars at Public Places in India Dr
Anupma Kaushik1
http://www.i-indiaonline.com/home2.htm
http://www.stopchildbegging.org/home
http://www.genyuvaa.com/index.php
http://www.childlineindia.org.in/index.htm