Matthew Francis Watson

1050 Magie Ave, Fairfield OH 45014

Cell 513) 668-7509 Home (513) 330-6433 Email:
MattFWatson@gmail.com

CAREER SUMMARY

BUSINESS ANALYST / PROJECT MANAGER / PRODUCT MANAGER

• Business Analyst and Project Manager for the last ten
years utilizing MS Project, Project Web Access,
Workbench, EXCEL, Access, MS Word using the following
methodologies: RUP, PMBOK, Agile, and SCRUM.
• Projects have had budgets from 25,000 to 5,000,000
dollars with teams as small as five people and as large
as 150 people.
• Engaged clients and businesses on as many as five
simultaneously projects with diverse geographical teams
from Los Angles, San Jose, Salt Lake City, Chicago,
Jacksonville FL, UK and Mumbai India.
• Strengths include communicating with clients, clearly
articulating their needs while creating high performing
client teams, ensuring the clients product vision is
communicated to all levels of the organization.

TECHNICAL AND INFORMATION SYSTEMS MANAGER

• Technical Manager for two years and an Information
Systems Manager for six years. Responsible for a team of
twenty-five people from hiring, mentoring to lay-offs.
Strengths include: mentoring, coaching and assisting with
the team’s and individual team member’s goals.
• For instance, promoted one team member to a Technical
Manager, one to an Architect, one to an Information
System Manager and three team members to Sr. System
Analysts.
• Strengths include creating high performing teams,
communicating to all levels of the organization, being
extremely detail orientated, managing project and program
budgets, influencing people to adopt new processes and
procedures; facilitating meetings and team collaboration;
and communicating common visions and goals to all levels
of the organization.
 SKILLS SUMMARY
Use Cases, UML, Oracle, SQL, COBOL, JCL; REXX, ASSEMBLER,
IMS, JAVA, DB Design, ODBC, Data Warehouse, CC
Verifications, Rating, Billing, Customer Care, UNIX, MVS,
HTML, DB2, Lotus Notes, Disaster Recovery, Risk Analysis,
Data Analysis, Root Cause Analysis, All MS Office
Applications, ODBC, Crystal Reports, Development Management,
Operations Management, Project Management, Client
Relationship Management, Vendor Management, Quality,
Continuous Process Improvement, All PMI Courses, Multiple
Project Management Methodologies (PMP, Waterfall, RUP,
Agile, SCRUM), Extreme Programming, Standard SDLC; SOW; MSA;
RFP, RFI; RFQ, Chemical Plant Management (Video, Audio,
Computer Tape; CDs)

EDUCATION
Bachelors, Computer Science GPA 4.0, Devry, Columbus, OH

WORK EXPERIENCE
CAREER SEARCH, VOLUNTEER, EBAY SELLER
May 2008 – Present
• CAREER SEARCH
o Actively perusing a career with a stable
innovative company that my skills align with to
add customer value and technical excellence.
However, since the recession and mass layoffs in
the technical arena it has been tough getting in
the front door for interviews.
• VOLUNTEER
o Assisted at the HOPE CHEST in CA to help stock the
thrift stores that generate revenue for Hospice
Services. Assisted at the ONE WAY Farm in OH to
help stock thrift stores that generate revenue to
provide help to teenage girls and boys from broken
homes.
• EBAY Seller and Web Developer
o Buy and Sell on EBay. Power Seller with 100%
customer satisfaction. Built Web Site and used a
3rd Party Provider to store product pictures.
Specialize in fabrics, books and pottery.
Save Mart
October 2007 – April 2008
Business Analyst and Senior Project Manager – Buxton
Consulting
• Core Business is Grocery Stores. IT was seen as a
necessary overhead. So, helped the team to focus on
customer value, delivery, features, quality and risk by
introducing use cases, creating an iteration plan and
employing Scrum and Agile techniques (e.g. iteration
planning, customer involvement versus stakeholder
constraints, adapting, self organizing teams, and
constant risk mitigation, mentoring and leadership)
• Day-to-day activities included negotiating with the IT
Directors and the Business Owners, tracking project
status, client issues, change requests, and defects.
Responsible for the successful cut-over to a new
Warehouse Management System, new RF Equipment, Printers
and Network.
• The teams included the Project Sponsor, Product
Manager, Program Director, Professional Services,
Quality Assurance, Development, and Configuration
Management.

MedPlus
June 2005 – March 2007
Business Analyst and Senior Project Manager
• Existing product was maintained using traditional PMI
techniques. But, these processes were dismal failures
when we were tasked with converting the existing
product to C# .net with new features. In response, the
organization introduced and successfully utilized Scrum
and Agile to meet customer and stakeholder
expectations.
• Day-to-day activities included negotiating with the
Program Director, Product Manager, Sales and Marketing
and the Development Team, tracking project status,
issues, change requests, defects, procurement status
and project risks using 15 minute stand-up meetings
with the cross-functional teams, preparing
 presentations for the clients, executive team, project
team and the company employees, immediate escalation of
critical issues requiring Executive oversight.
• Held responsibility for the project management of new
product features for Hospital and Physician Software
Products which provided better service for the
patients.
• Implemented a project approach that used the creation
of cross-functional teams by logical grouping of
features. The teams included the Project Sponsor,
Product Manager, Program Director, Professional
Services, Quality Assurance, Development, and
Configuration Management.

Convergys
February 1989 – December 2004
Manager: Program, Project, Development, System Test,
Operations and Project Manager, Senior Systems Analyst, and
Business Analyst.
• Responsible for three Programs, gathering client
requirements in a use case format while acting the role
of a business analyst, product manager and project
manager. This was in addition to two high visibility,
high risk, high value projects utilizing emerging
methodologies and technologies like Agile, WiFi Roaming
and Settlement in a B2B Model and a B2C Model.
• Day-to-day activities included: status reports; risk
reviews; change request evaluations, issue resolutions,
escalation, defect report analysis, root cause
analysis, implementing approved change requests. The
team consisted of 15 direct and 60 indirect reports
including an architect, development team, operations
team and system test team. Operations included billing,
online activations of PDAs; monitoring and providing
technical support to the Call Centers, creation of
financial reports, transmitting financial data to the
customer’s financial systems, and reconciling
differences during our monthly close between our
Billing System Accounts Receivables and the Clients
Receivable Reports.
 • Utilized cross functional teams working towards the
same project vision, prioritized features and trade-off
matrix enabling the team, project manager and product
manager to frame and enact low risk decisions.
• Our teams achieved the highest level of customer
satisfaction by delivering customer value via gathering
clear understanding of the customer needs and
maintaining technical excellence which resulted in
exceeding revenue goals by 50%.

TRAINING
1. Completed all PMI Coursework
2. Leadership Training
3. CMMI 1.1 Certification
4. Strategic Financial Training
5. Statistics and Metrics Training
6. Six Sigma Training
7. Project Methodologies: Agile, Scrum, PMP, XP, and RUP