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RT I F I E D
CE
KEY
PERFORMANCE
INDICATORS
RT I F I E D
C-KPIP
KEY
PERFORMANCE
INDICATORS
Key Performance
Indicators Framework
v 2.0 2015
OF
PR
ESSION
Key Performance
Indicators Framework
v 2.0 2015
PR
AC
TITION
ER
31 May - 4 June
6 - 10 December
Getting KPIs right by implementing and maintaining a rigorous KPI measurement framework
Info at: www.kpiinstute.org | office@kpiinstitute.org | AU: +61 3 9028 2223 | UAE: +971 4311 6556| RO: +40 3 6942 6935
Course Overview
Educational Resources
Selection and data gathering are considered by practitioners all around the world to be the
most challenging aspects in working with Key Performance Indicators (KPIs). A way to address
these challenges is to build a sound framework to measure KPIs, starting from the moment
they are selected, until results are collected to be centralized in performance reports.
The KPI Institute has developed a rigorous KPI Measurement Framework that embeds
10 years of research in the field and relies on best practices applicable in the real business
environment.
This learning program is structured on two levels of certifications:
The KPI Certified Professional a three days training course focused on developing know-how in working with KPIs. The
certification can be obtained by taking a multiple question Certification Exam in the last day of the course.
The KPI Certified Practitioner a two days training course meant to improve the practical skills in working with KPIs and
developing instruments like scorecards, dashboards and KPI documentation forms. The applied exercises of this course will enable
participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner
certification. The exercises will reflect a complete KPI implementation case study, from project planning to KPI data visualization.
The training courses can be accessed individually. However, participants are eligible to receive the KPI Practitioner Certification only
if they are KPI Certified Professionals.
Learning objectives
Understand KPI measurement challenges and how to address
them;
Differentiate between objectives, KPIs and initiatives;
Understand KPI selection in different contexts;
Select KPIs for scorecards and dashboards from the
organizational to the departmental and individual level;
Registration
Course Fees
Benefits
Facilitator
Participants profile
Course Overview
Educational Resources
Inclusions
Course materials that consist in:
Course slides;
Course notes.
Educational Resources
Fact Sheets: KPI Definitions, KPIs in Practice, Terminology in Practice, KPI Selection Criteria;
Video doodles: What is a KPI, a KRI and Metrics?, What is a Dashboard?, What
The training on KPIs gave me the right understanding about the process, starting with
identification to alignment of KPIs towards strategy and performance measurement,
which will really add the value to all organization.
Dhruv Goswami, Applied Corrossion Technology, UAE
Facilitator
The course content was very valuable and excellent. We can effectively use the
information and methods provided in this course in our job.
Testimonials
Other Resources: Consisting in videos, whitepapers or case studies relevant for KPI
Performance Management
Toolkit, containing the following
templates:
Kaltham Al-Assam, Qatar International Petroleum Marketing Company Ltd. (Tasweeq), Qatar
6 months subscription to
smartKPIs.com, providing access
to over 8000 KPI examples;
One research report from the Top
25 KPIs series.
One webinar from the 2014
Performance Management series.
Registration
The content of the course was very rich and provided many sources and research
relevant to the course and our needs. Most importantly, it was up-to-date! Most of the
courses relating to performance indicators and scorecard I have attended contained old
data. However, the KPI Institute course content wasnt! On the contrary, some recent
samples were presented during discussions. Id like to take this opportunity to thank
The KPI Institute for this course and look forward to work with you in the near future.
Course Fees
Very insightful to the world of KPIs for beginners in the field and surely enrichful for
patrons as well.
RT I F I E D
KEY
PERFORMANCE
INDICATORS
Key Performance
Indicators Framework
v 2.0 2015
OF
PR
Course Overview
CE
ESSION
Evaluation
Educational Resources
By attending this course, you will gain both theoretical knowledge and practical skills in
working with KPIs, which will enable you to start a KPI implementation project, or to
review existing KPIs, as soon as you get back in your organization. This training course
presents a rigorous KPI Measurement Framework that embeds 10 years of research in
the field of key performance indicators and relies on best practices identified in the real
business environment.
Learning experience
Pre-course
Guidance and schedule analyze a
document presenting guidelines on how
to maximize your learning experience;
After-course
Core Course
KPI Selection
Data Gathering
KPIs in Context
Understanding KPIs
KPI Typology
KPI Taxonomy
KPI Documentation
Data Visualization
Registration
Course Fees
Facilitator
Course review;
Certification Exam.
RT I F I E D
KEY
PERFORMANCE
INDICATORS
C-KPIP
AC
TITION
Evaluation
Key Performance
Indicators Framework
v 2.0 2015
PR
Course Overview
CE
ER
Educational Resources
The training course is structured in guiding sessions in which participants are able to
practice the development of the KPI Practitioner Portfolio. This face-to-face program is
not mandatory in the process of obtaining the KPI Practitioner Certification, however
it provides valuable feedback to enhance the quality of the participants portfolios.
Learning experience
Core Course
Facilitator
After-course
Pre-course
KPI Measurement
KPI documentation;
KPI data gathering template;
Data gathering communication.
KPIs in Context
Organizational Scorecard;
Departmental Scorecard;
Operational Dashboard.
Change log.
Registration
KPI Selection
Value driver concept mapping;
Defining objectives;
Value flow analysis;
KPI balancing.
Course Fees
Course Overview
Facilitator
Adrian Brudan
As an educator, Adrian has facilitated tens of training courses and advisory programs
on performance management subject matters in multiple industry settings ranging
from oil & gas industry, utilities and healthcare to airline industry.
Part of The KPI Institute consultants team since its inception, he was involved in several
international projects reviewing performance management architectures for clients in
Europe, Middle East, Southeast Asia and Australia.
Educational Resources
Testimonials
Facilitator
Training Courses
Catalogue 2015
Registration
The KPI Institute is the global authority on Key Performance Indicators (KPIs)
research and education, providing through its publications and training courses
insights on how to measure and learn with KPIs. It developed the first KPI
Management Framework and operates several research programs dedicated to
performance management, strategy, Balanced Scorecard and Key Performance
Indicators. It operates smartKPIs.com, the result of the research program dedicated
to documenting and cataloguing how KPIs are used in practice, an online portal
containing the largest collection of well documented KPI examples, supported by
a community of tens of thousands of members.
Course Fees
Course Overview
Course Fees
General Fee
22 - 26 February
$4,950 USD
$4,850 USD
31 May - 4 June
$4,950 USD
18 - 22 October
6 - 10 December
Early
Bird 2
2 or More
Participants
Registration
Deadline
$4,400 USD
by January 1st
$4,675 USD
by January 22nd
$4,125 USD
17 February
$4,850 USD
$4,400 USD
by February 27th
$4,675 USD
by April 27th
$4,125 USD
26 May
$4,950 USD
$4,850 USD
$4,400 USD
by July 17th
$4,675 USD
$4,125 USD
by September 17th
13 October
$4,950 USD
$4,850 USD
$4,400 USD
by September 4th
$4,675 USD
by November 4th
1 December
$4,125 USD
Educational Resources
Course Date
Should you be interested in attending only one course, you can review the separate course prices below:
Certified KPI
Professional
$3,250 USD
Certified KPI
Practitioner
$2,550 USD
$3,150 USD
$2,900 USD
$3,100 USD
$2,850 USD
$2,450 USD
$2,250 USD
$2,375 USD
$2,025 USD
Accommodation
Dusit Thani,
133, Sheikh Zayed Road,
Dubai, UAE
Venue
Follow us on:
Facilitator
SE Asia Division
Headquarters
Wisma UOA II
21 Jalan Pinang,
Unit 11-10, 50450
Kuala Lumpur,
Malaysia
M: +60 11 3303 2135
office@kpiinstitute.org
Life.lab Building
198 Harbour Esplanade,
Suite 606, Melbourne Docklands,
VIC 3008, Australia
T: +61 3 9028 2223
M: +61 4 2456 8088
office@kpiinstitute.org
Sibiu Office
Dubai Office
Course Fees
European Division
Melbourne Office
Registration
Operated by Connected Performance Training Institute under DED Trade License number 718620
www.kpiinstute.org | office@kpiinstitute.org | Certified KPI Professional and Practitioner
Course Overview
Registration
3 ways to register:
Online
Registration form
*Please fill out all the fields below
Direct contact
Title
First name
Teodora Gorski
teo.gorski@kpiinstitute.com
T: +971 4311 6556
Telephone
Registration form
Use one of the following options:
Payment:
Credit card
Bank transfer
Job title
Department
Organization
Organization size
Industry
Address
City
State / Province
Country
Postal Code
Registration
Course Fees
Training course
Facilitator
Last name
Alexandru Muntean
alex.muntean@kpiinstitute.com
M: +40 7 4706 0997
Educational Resources
store.kpiinstitute.org
If you attend the course only partially (one day or a limited number of sessions), you
will not benefit from any attendance fee reduction or refund.