Ziad Zakaria - Jordanian

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Ziad Zakaria PMP
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Saudi Arabia :
Riyadh Saudi Arabia
Summary
Ziad is Senior Manager (consulting) in xxxxxx with more than 12 years of

experience in the IT industry in the fields of project management, software
QA/QC/Testing management, certification management, management
consulting focused in the Financial Services Sector (Retail/Corporate Banking,
Central banks, Capital Market/Stock Exchanges).
Ziad experience involved several large technology led transformation programs
where he developed strong expertise in customer functional and business
requirements specifications and system quality assurance and testing. Some
of his key projects/program(s) are:
Saudi Arabia Ministry of Education MoE implementation of national

Educational Management Information System (EMIS) to manage, monitor,
and control the education process and the employees (including teachers)
for 34,000 schools, 500,000 teachers/employees, and 5,000,000 students.
Tadawul replacement of the Saudi stock exchange trading system to

implement Nasdaq OMX/Tadawul system
SPAN2 implementation of the national ATM/POS switch in Saudi Arabia

working with SAMA.
E-services programme at Riyadh Bank; projects included: Internet banking,

Seibel CRM, B2B, BI systems.
Before joining Deloitte, he worked for LogicaCMG as senior project manager,
and for Riyad Bank.
Ziad holds master degree in computer science and he is a certified project management
professional.
Personal
Information
Education
Marital status: Married

Nationality: Jordanian
Age: 35
Place & Date of Birth: Riyadh KSA 22/4/1976
Master Degree in Computer Science //1997-1999//
University of Jordan, Amman - Jordan.
B.Sc. in Applied Mathematics (Programming & Analysis) //1993-1997// Jordan University of
Science and Technology, Irbid Jordan.
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Work Experience
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Fluency in verbal and writing in both English and Arabic
Total Years of Experience : 13 Years
xxxxx (M.E.)
Senior Manager-Consulting
Sep. 2009 Present
Riyadh, Saudi Arabia
Date
Client
Project
Role
Brief
Oct 2010 Present (program duration is 24-30 months)

Ministry of Education Saudi Arabia
Educational Management Information System (EMIS)

Program Management Office (PMO) & QA Manager , My role in brief :
1. Initiate, set-up, and PMO; processes, templates, governance,
PMO hand book, define the standards, master plan, etc
2. Execute the PMO for 24 months by applying the agreed standards,
monitor the program progress, manage the issues, risks, actions,
progress reporting, conduct QA reviews, assessments, facilities
workshops, meeting, etc.
3. Handover the PMO to the client.
The MoE of Saudi Arabia intends to implement (mainly) a national Educational
Management Information System (EMIS) solution in 24 months to manage, monitor,
and control the education process and the staff for 34,000 schools, 500,000
teachers/employees, and 5,000,000 students. This program consist of the following
components:
1. EMIS software package components
2. Infrastructure components for Prime and Disaster Data Centres
3. Call Centre Solution for 30 agents
4. Help Desk Solution
5. Maintenance and support for 3 years (after go-live)
Date
Client
Project
Role
Brief
Jan 2010 June 2010

Saudi Arabia Mining Company Ma'aden
Enterprise Content Management (ECM) Solution Requirements

Project Manager
The Saudi Arabia Mining company Maaden (located in Riyadh) planed
to develop and implement a standard scalable Enterprise Content
Management (ECM) Solution in Maaden Corporate Office and is
subsidiaries to enable the storage and retrieval of all documents. Deloitte
was selected to develop an assessment strategy, to develop Requirements
Definition document after conducting site visits, and to recommend and
organization chart and job description, and reporting line for the new
ECM department.
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Date
Client
Project
Role
Brief
Date
Client
Project
Brief
Oct 2009 Dec 2009

Saudi British Bank SABB (member of HSBC) and all its entities (arms) ;
Investments and insurance
Target Operating Model
Technology Layer lead of the Operating Model
Design Target Operating Model (TOM) for SABB across all it business lines and legal
entities (Commercial Banking, Corporate Banking, Private Banking, Islamic Banking
(Ammanah), Investment Banking & Securities (HSBC Securities and Brokerage),
insurance (TAKAFUL). To provides a diagrammatic representation of an organization
deconstructed into key constituent layers. These layers are inter-dependent, can be
systematically mapped and analyzed or designed, and must be aligned.
Sep 2009 Oct 2009

n/a
Business Development
Since joining Deloitte Ziad has been involved in several business development activities
and proposals. Key responsibilities includes:
Logica
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Qualifying RFPs
Developing bid development plans and overseeing and coordinating
proposal development efforts
Discussions with clients
Development of proposals
Senior Project Manager

Financial Services Division, Riyadh, Saudi Arabia
(http://www.Logica.com )
Aug 2004 Aug 2009
Roles & Clients :

Bids Manager (including Business Development ) (Feb 09 Now)
Responsibility
Review of RFPs
Discussions with customer
Discussions with sub-contractor
Define proposal structure
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Bid planning
Obtain resources for the bid
Management of the bid team
Scheduling meetings
Producing bid review documents (eg BSS, QMS)
Quality assurance of the proposal
Define proposal structure
Manage proposal content from various sources (owner of master
document)
Assist authors with style, formats and diagrams
Editing of text for style, consistency and format
Proof reading all text
Arranging printing and binding
Arranging delivery of the proposal
Maintenance of the bid file
Liasing with the partners and Hardware vendor for quotations and other
deliverables required
Teaming Agreements and NDAs
Bids worked on :
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Oracle ERP Solution Ministry of Education MoE

Public Key Infrastructure Ministry of Health (King Fahad Medical
City).
Management Consultancy (PMO and Testing) Kuwait Stock Exchange.
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NASDAQ OMX http://www.nasdqaomx.com / Saudi Stock Exchange-Tadawul

http://www.tadawul.com.sa
Integration & Verification Project Manager NASDAQ OMX (Feb 08 Feb09)

Roles and Responsibilities as Integration and Verification Project Manager
Management Responsibility
Reporting to the Programm Director in Stockholm/Sweden.

Interfacing with the client (Tadawul) to plan, agree, approve and deliver
the Integration & Verification milestones for the following projects :
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Replacing the Tag Ticker protocol with a new protocol so-called

TIP to disseminate the market data feed from the stock exchange to the
members.
Replacing the current Central Security Depository CSD (Equator)
system with a new one (BaNCS infrastructure).
Introducing of Exchanged Transferred Fund ETF Trading to the local
Saudi Market
Introducing of the Fixed Income FI Trading to the local Saudi Market
Participating in the business requirements, and business/technical
configuration\workshops
In cooperation with the program test architect control and monitor
appropriate coverage and strategy for testing
Supervise that all QA verifications are planned, conducted and resolved
with successful result
Supervise test team managers work and make necessary decisions to
move their work forward
Manage the Customer's and Subcontractor's expectations and issues
Supervise proper resolution system management issues (installations, test
data, configurations and environments)
Manage the team within defined program quality plan
Monitor and evaluate the quality of judgments made in respect to
regression test of identified corrections
Coordinate automated test efforts with functional test manager
Chair daily meetings to review status of today's tests and assign proper
actions on found deviations
Development Responsibility
Plan and follow-up the Master Time Schedule, Scope of Content

Define test plans for each test team
Define and follow-up the environment utilization plan
Plan and follow-up resource plan
Clarify project responsibilities in the team
Proactively resolve escalated issues
Develop weekly status report to program director
Actively participate in program management meetings
Plan and chair the key quality checkpoints for stream
Chair regular meetings with the whole test team
Chair regular meetings with the Customer, the subcontractor and on/ off
site counterparty
Define and follow-up budget and forecast
Maintain and report on test statistics
Verification responsibility
Participate in verification of all test strategies and test specifications
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In cooperation with the program test architect, verify that all severe
deviations have a rapid and secure resolution
Vendors test plan, test documents and test result
Approval responsibility
Formally approve all test reports

Sign-off all key QA checkpoints
Sign-off All the User Acceptance Test UAT plans & Specifications.
Information responsibility
Test strategy
Test priority
Test progress
Test plans
Resource plans
Risks
Forecasting (financial forecasting & Budgeting).
Market Readiness - Project Manager (Nov 06 Feb 08)

Roles and Responsibilities Market Project Manager
Primary responsibilities NASDAQ OMX
o
Fully manage the project and ensure all deliverables are to schedule, according to the relevant
project Gantt, and to a suitable high level of quality
Manage the project resources (if any) efficiently, ensure they are suitable for the roles
allocated and provide guidance or assistance where necessary
Plan, design and run the pre-certification, certification, Market Wide Acceptance Test
MWAT phases with close coordination with the client Tadawul.
Represent your project to NASDAQ OMX Management team, the Client, the Member Banks,
Data Vender, Brokerage Houses, and the Suppliers in Riyadh.
To manage the physical delivery process to Tadawul
To follow up the participants readiness status, in close coordination with Tadawul, by email,
phone calls, site visits and check their transition/migration readiness
In monthly basis; prepare the Project Status Report PSR, the Financial Status Report FSR, of
the project to LogicaCMG Management
Invoice the Client NASDAQ OMX, follow up the collection, and act as account manager.
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Project Control & Monitoring

o
Track and ensure that the role-owners execute the assigned tasks according to the Project
Gantt. Conduct re-planning where required and update the Gantt accordingly.
Prepare a Weekly Status Report (WSR) on the first working day of each week (Sat) based on
the project progress.
Maintain and update the project tracking sheet to reflect the participants status.
Ensure any and all actions, risks, issues etc. assigned to your project are properly managed and
quickly resolved. Communicate updates regularly to the Programme Manager
Participate in weekly Internal Review Meetings and weekly Client Review Meetings, using
the WSR as the basis for all reporting
Business Development and Pre-Sale Support.

o
Identify the business opportunities related to stock exchange within the local banks or
brokerage firms in the Saudi Market.
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Participate in presenting the approach, the company capabilities for the potential clients
Coordinate with the sales manager to translate the opportunities to deals and projects.
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Saudi Arabia Monetary Agency (SAMA)

Test Manager Saudi Arabia Monetary Agency (SAMA) (Aug 04 Oct 06)
Roles and Responsibilities in LogicaCMG (Saudi Arabian Monetary Agency (SAMA
http://www.sama.gov.sa) SPAN2 EMV Programme)
Requirements & Design Review
o
Review the business requirement specification & software requirement specification.
Review the design of the software and create the suitable models for data, database, Network,
and middleware...etc to met the user requirements specification.
Test Management & Planning

o
Manage the test teams for all sub-contractors (eFunds, Open Solutions, & KaSYS), as well as,
the client test team during the testing period.
Prepare a Plan for all testing in the EMV project (System Integration, Stress, Certification,
Factory Acceptance Test FAT, Site Acceptance Test SAT)
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Evaluate and gain agreement with the Project Technical Design Authority (TDA), Suppliers
(eFunds & Open Solutions) and client SAMA on the scope, content, coverage and depth of
testing required for all testing in EMV Project.
Prepare a complete and comprehensive test plans for all testing in the EMV project (System
Integration, Stress, Certification, Factory Acceptance Test FAT, Site Acceptance Test SAT),
which should cover all aspects of the proposed testing.
Lead and manage the production of a complete set of Test Scripts in accordance with the test
plan.
Ensure the test plan and all test scripts have been reviewed and agreed by the EMV Project
Manager, the Suppliers (eFunds & Open Solutions) & the client (SAMA).
Ensure that participation by Member Banks is communicated and managed
Organization & Preparation

o
Communicate the Test Plans and gain agreement from the project team, suppliers (eFunds,
Open Solutions), the client (SAMA) and the Saudi Member Banks to ensure acceptance and
understanding of the plans, the dependencies and demands placed on them and monitor all
such deliverables upon which testing is dependent.
Prior to the start of testing communicate the test process from test through de-bug to re-test
with the project team and the test team to ensure a clear understanding exists Within the Test
Plan identify the test data required from SAMA, the Member Banks or other third party
suppliers, communicate this to all relevant parties and manage the delivery and
implementation of such data
Prepare & communicate Work Instructions to all LogicaCMG participants in the testing,
assign activities based on the project Gantt and the Work Instructions and manage the day to
day activities of all testers assigned to the test team
Maintain the Test Scripts and Test plans in PVCS and control all changes to them
Conduct & Execution of Testing

o
Receive and where appropriate approve the unit tested code, approved by suppliers (e-Funds
and Open Solutions ), from the development teams prior to the start of testing
Manage and monitor the activities and progress of all personnel involved in conducting the
testing on a daily basis
Manage Observation Report ORs (defects) raised during testing as documented in the test
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plan.
o
Agree with the supplier the software release schedule for re-testing
Attend weekly project review meetings to represent the testing work-stream
Prepare a Weekly Status Report for the Project Manager
Actively seek potential gains in implementation and discuss these with the Project Manage
Riyad Bank
(http://www.RiyadBank.com)
Dec. 2000 July 2004
Riyadh, Saudi Arabia
Quality Assurance Test Team Lead (consultant)

Roles and Responsibilities in Riyad Bank
Documents Review , Preparation of Test Plans, Test Procedures, Test Scripts and Test checklists based
on the Business Requirements Specification & Software Requirements Specification.
Test data preparation to cover all the test scenarios.
System/Integration Testing & User Acceptance Testing UAT (Black Box Testing) for :
Develop various project related documentation involved in the testing life cycles (defects log, execution
log Etc).
E-Services Projects.
Riyad Bank Internet Banking
Siebel 6.0 Call Center (CRM Project) & Siebel 6.0 Call Center upgrade to Siebel 7.5.
ATM Switches & Debit Card Management System Replacement
B2B ePayments Gateway. ARAMCO-Riyad Bank
Internet Banking Monitoring/Availability Project Using BMC Tool
Other Projects.
Automatic Anti Money Laundering

Business Intelligence BI - Reporting Project
Customer Information System Project - Golden Service for VIPs
Riyadh Bank corporate Web site
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Houston Technologies Limited Company. Nov 1999 Dec 2000

Amman-Jordan
Oracle ERP Developer

Technical Skills &
Knowledge
OS : Windows 95/98/NT/2000/XP, DOS,.

CM Tools : Visual Source Safe, Rational Clear Case, Remedy.
Software Engg. :SDLC, Project Management
Training Courses
Applications: MS Office, Visio etc.
Project Management PMP training, March 2009.
Rational Performance Automation Test 2002 & Rational Functional Automation Test 2002.
Window NT (Installation & Administration)
PC Repairing and Maintenance.
Internetworking with Microsoft TCP / IP.
Developer 2000 (SQL, Forms, Reports)
Holding Driving License (Canadian, Jordanian, Saudi, & UAE)

Driving License

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LaoJee Jobs

Ziad Zakaria PMP

Ziad is Senior Manager (consulting) in xxxxxx with more than 12 years of

Saudi Arabia Ministry of Education MoE implementation of national

Tadawul replacement of the Saudi stock exchange trading system to

SPAN2 implementation of the national ATM/POS switch in Saudi Arabia

E-services programme at Riyadh Bank; projects included: Internet banking,

Marital status: Married

Fluency in verbal and writing in both English and Arabic

Total Years of Experience : 13 Years

Sep. 2009 Present

Riyadh, Saudi Arabia

Oct 2010 Present (program duration is 24-30 months)

Educational Management Information System (EMIS)

Jan 2010 June 2010

Enterprise Content Management (ECM) Solution Requirements

Oct 2009 Dec 2009

Sep 2009 Oct 2009

Senior Project Manager

Aug 2004 Aug 2009

Roles & Clients :

Oracle ERP Solution Ministry of Education MoE

NASDAQ OMX http://www.nasdqaomx.com / Saudi Stock Exchange-Tadawul

Integration & Verification Project Manager NASDAQ OMX (Feb 08 Feb09)

Reporting to the Programm Director in Stockholm/Sweden.

Replacing the Tag Ticker protocol with a new protocol so-called

Plan and follow-up the Master Time Schedule, Scope of Content

Participate in verification of all test strategies and test specifications

Formally approve all test reports

Market Readiness - Project Manager (Nov 06 Feb 08)

To manage the physical delivery process to Tadawul

Project Control & Monitoring

Business Development and Pre-Sale Support.

Saudi Arabia Monetary Agency (SAMA)

Review the business requirement specification & software requirement specification.

Test Management & Planning

Ensure that participation by Member Banks is communicated and managed

Organization & Preparation

Conduct & Execution of Testing

Attend weekly project review meetings to represent the testing work-stream

Prepare a Weekly Status Report for the Project Manager

Dec. 2000 July 2004

Riyadh, Saudi Arabia

Quality Assurance Test Team Lead (consultant)

Automatic Anti Money Laundering

Houston Technologies Limited Company. Nov 1999 Dec 2000

Oracle ERP Developer

OS : Windows 95/98/NT/2000/XP, DOS,.

Applications: MS Office, Visio etc.

Project Management PMP training, March 2009.

Window NT (Installation & Administration)

PC Repairing and Maintenance.

Internetworking with Microsoft TCP / IP.

Developer 2000 (SQL, Forms, Reports)

Holding Driving License (Canadian, Jordanian, Saudi, & UAE)

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