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implied use.
Question 6. 6. (TCOs 3 and 7) Which of the following is considered a highcontact service operation?
(Points : 4)
Online brokerage house
Internet sales for a department store
Physician practice
Telephone life insurance sales and service
Automobile repair
Question 10. 10. (TCO 9) In which of the following situations should we not
use the transportation method of linear programming? (Points : 4)
To find a new site location for a plant
To minimize costs of shipping n units to m destinations
To maximize profits of shipping n units to m destinations
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Question 1. 1. (TCO 4) a company has recorded the last 5 days of daily
demand on their only product. Those values are 120, 125, 124, 128, and 133.
The time from when an order is placed to when it arrives at the company
from its vendor is 5 days. Assuming the basic fixed-order quantity inventory
model fits this situation and no safety stock is needed, which of the following
is the reorder point (R)?
@See Chapter 11, page 367. Using equation 11.4, average demand is 120 +
125 + 124 + 128 + 133/5 = 126. Lead time = 5 days so the reorder point is
126 x 5 = 630. (Points : 10)
120
126
630
950
1,200
Question 2. 2. (TCO 4) You would like to use the fixed-time period inventory
model to compute the desired order quantity for a company. You know that
vendor lead time is 5 days and the number of days between reviews is 7.
Which of the following is the standard deviation of demand over the review
and lead time if the standard deviation of daily demand is 8?
@See Chapter 11, page 374. Using equation 11.12, the standard deviation of
demand over the 12 days of time between reviews and lead time is the
square root of (12 x 64) = 27.71. (Points : 10)
About 27.7
About 32.8
About 35.8
About 39.9
About 45.0
Question 10. 10. (TCO 8) If annual demand is 6,125 units, annual holding
cost is $5 per unit, and setup cost per order is $50, which of the following is
the EOQ lot size?
@See Chapter 9, page 290. From the equation: EOQ = 350 = Square root of
(2 x 6125 x 50/5). (Points : 10)
350
247
23
185
78
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