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Question 2

4.5 din 4.5 puncte


Choose the answer that corresponds to the best translation:
Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole precum si
lista de preturi.
Answer
Selected
Answer:

c.
We would like to have your latest catalogues for these items and the price
list.

Question 3
0 din 4.5 puncte
Choose the answer that corresponds to the best translation:
I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected
Answer:

c.
Gresit - Am fost atras de anuntul dvs din numarul de azi al ziarului
Libertatea.

Question 4
0 din 4.5 puncte
Choose the correct alternative:
What would you write in the first paragraph of a letter of inquiry?
Answer
Selected Answer:

d.
Gresit - introducing yourself

Question 5
0 din 4.5 puncte
Decide if the sentence is true (T) or (F):
The Great Vowel Shift is more focus on vowels.
Answer

Selected Answer: gresit - True

Question 6
0 din 4.5 puncte
Choose the answer that corresponds to the best translation:
Cu deosebita consideratie.
Answer
Selected Answer:

b.
Gresit-With special consideration

Question 7
4.5 din 4.5 puncte
Decide if the sentence is true (T) or (F):
Received Pronunciation is also known as Accurate Pronunciation.
Answer
Selected Answer: False

Question 8
4.5 din 4.5 puncte
Decide if the sentence is true (T) or (F):
Globish is a subset of standard English grammar and a list of words..
Answer
Selected Answer: True

Question 9
0 din 4.5 puncte
Choose the answer that corresponds to the best translation:
Va adresez aceasta scrisoare de intentie ca raspuns la anuntul dumneavoastra pentru postul
vacant pe care il aveti in institutie.
Answer
Selected

b.

Answer:

Gresit -I am addressing this letter of intent in reply to your advertisement


for the vacancy in your institution.

Question 10
4.5 din 4.5 puncte
Choose the correct alternatives:
What is a letter of inquiry?
Answer
Selected Answer:

a.
letter of request of information, proposal

Question 11
0 din 4.5 puncte
Choose the answer that corresponds to the best translation:
Confirmam de primirea scrisorii dvs de cerere de oferta.
Answer
Selected Answer:

d.
Gresit - We acknowledge receipt of your offer request.

Question 12
0 din 4.5 puncte
Choose the answer that corresponds to the best translation:
Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X
Answer
Selected Answer:

a.
Gresit - We owe your address and telephone number to Mr./X company.

Question 13
4.5 din 4.5 puncte
Choose the answer that corresponds to the best translation:
Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................

despre care am luat la cunostinta cu interes prin intermediul site-ului www.myjob.ro.


Answer
Selected
Answer:

c.
Please allow me to submit my candidature for the position of ........ that I took
note of with great interest by means of the site www.myjob.ro

Question 14
0 din 4.5 puncte
Choose the best alternative:
Business writing is:
Answer
Selected Answer:

c.
Gresit -succint and clear

Question 15
4.5 din 4.5 puncte
Choose the correct answer:
Nobody liked your project idea, so we are not going to give you any funding is:
Answer
Selected Answer:

c.
a blunt phrasing

Question 16
4.5 din 4.5 puncte
Choose the answer that corresponds to the best translation:
We regret to inform you that we are unable to offer for sale the goods requested.
Answer
Selected
Answer:

Question 17
4.5 din 4.5 puncte

c.
Cu regret va informam ca nu va putem oferi la vanzare marfurile
solicitate.

Choose the correct alternative:


What are the features of a business letter?
Answer
Selected Answer:

d.
practical purpose, clear, concise, polite, correct use of terms

Question 18
0 din 4.5 puncte
Decide if the sentence is true (T) or (F):
English is spoken in United Kingdom, USA, Canada and Australia.
Answer
Selected Answer: gresit - True

Question 19
4.5 din 4.5 puncte
Choose the correct alternative:
How many paragraphs should a letter of inquiry have?
Answer
Selected Answer:

d.
4

Question 20
0 din 4.5 puncte
Decide if the sentence is true (T) or false (F):
The English word jargon means argou in Romanian.
Answer
Selected Answer: gresit -True

Question 21
0 din 4.5 puncte
Choose the best alternative:
In business letters it is recommendable to use more:

Answer
Selected Answer:

c.
Gresit - Personal pronoun I

Question 1
10 din 10 puncte

Bifai True pentru a obine punctul din oficiu


Answer
Selected Answer: True

Question 2
4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):


Globish is a subset of standard English grammar and a list of words..
Answer
Selected Answer: True

Question 3
0 din 4.5 puncte

Choose the best alternative:


What are the features of pre-contract correspondence?
Answer
Selected Answer:

d.
introduction, advertisement, firmness, accuracy

Question 4
4.5 din 4.5 puncte

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer:

Question 5

d.
pronunciation, spelling, grammar, vocabulary

4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole
precum si lista de preturi.
Answer
Selected
Answer:

b.
We would like to have your latest catalogues for these items and
the price list.

Question 6
4.5 din 4.5 puncte

Choose the correct alternatives:


What is a letter of inquiry?
Answer
Selected Answer:

a.
letter of request of information, proposal

Question 7
0 din 4.5 puncte

Decide if the sentence is true (T) or false (F):


The English word jargon means argou in Romanian.
Answer
Selected Answer: True

Question 8
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods requested.
Answer

Selected
Answer:

a.
Cu regret va informam ca nu va putem oferi la vanzare marfurile
solicitate.

Question 9
4.5 din 4.5 puncte

Choose the correct alternative:


What are the features of a business letter?
Answer
Selected Answer:

c.
practical purpose, clear, concise, polite, correct use of terms

Question 10
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


As dori sa discut acest program cu dvs la telefon.
Answer
Selected Answer:

b.
I would like to discuss this program with you over the phone.

Question 11
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii
engross importanti din zona X.
Answer
Selected
Answer:

c.
This is to inform you that we want to show that we are one of the
important wholesale buyers in X area.

Question 12
0 din 4.5 puncte

Choose the best alternative:


Business writing is:
Answer
Selected Answer:

c.
succint and clear

Question 13
4.5 din 4.5 puncte

Choose the correct alternative:


Why is a business letter important?
Answer
Selected
Answer:

d.
the most important and safe means of communication, legal value, fact
recording value, conveying info, advertising, buying and selling

Question 14
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia
dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru
compania.
Answer
Selected
Answer:

c.
I would be glad should I have the opportunity to talk to you or
someone in your company to see where my qualifications package
might be of greater use to your company.

Question 15
0 din 4.5 puncte

Choose the correct alternative:


How many paragraphs should a letter of inquiry have?
Answer
Selected Answer:

b.
3

Question 16
0 din 4.5 puncte

Choose the correct alternative:


What would you write in the first paragraph of a letter of inquiry?
Answer
Selected Answer:

a.
introducing yourself

Question 17
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination of the
Agreement.
Answer
Selected
Answer:

b.
Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care
solicitati terminarea contractului

Question 18
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected Answer:

a.
M-a atras reclama dvs din numarul de azi al ziarului Libertatea

Question 19
0 din 4.5 puncte

Choose the best alternative:


In business letters it is recommendable to use more:
Answer
Selected Answer:

a.
both WE and I

Question 20
0 din 4.5 puncte

Choose the correct alternative:


How many people approximately speak English today worldwide?
Answer
Selected Answer:

b.
almost 2.5 billion

Question 21
4.5 din 4.5 puncte

Choose the correct answer:


Nobody liked your project idea, so we are not going to give you any funding is:
Answer
Selected Answer:

c.
a blunt phrasing

16 aprilie 2013 16:21:19 EEST

MAEI_EN_III
Test limba englez
TRUE/FALSE
1. Decide if the sentence is true (T) or false (F) :
Communication studies as a discipline was defined since ancient times.
ANS: F
Communication studies as a discipline was defined early 20th century.
PTS: 1
2. Decide if the sentence is true (T) or false (F) :
Communication is specific only for humans, because it deals with understanding
messages.
ANS: F
Communication is central to human experience, but animals also have a system of
communication.
PTS: 1
3. Decide if the sentence is true (T) or false (F) :
Language register and formality scale are two different things.
ANS: F
Language register is analyzed on the formality scale.
PTS: 1
4. Decide if the sentence is true (T) or false (F) :
Language register depends on variables such as: social background, geography, age and
sex.
ANS: T

PTS: 1

5. Decide if the sentence is true (T) or false (F) :


Jargon is a suburban type of language.

ANS: F
Jargon is specialized language used in fields such as: economics, law, medicine etc.
PTS: 1
6. Decide if the sentence is true (T) or false (F) :
The words we use do not matter so much, it is the message that counts.
ANS: F
The words we use define ourselves and a wrong choice of words means a wrong
message.
PTS: 1
7. Decide if the sentence is true (T) or false (F) :
Yours faithfully is a way of closing a letter started with Gentlemen.
ANS: F
Yours faithfully is a way of closing a letter started with Dear Sir/Madam.
PTS: 1
8. Decide if the sentence is true (T) or false (F) :
We acknowledge receipt of your inquiry dated... is an opening line for an offer.
ANS: T

PTS: 1

9. Decide if the sentence is true (T) or false (F) :


In an adjustment letter you never have to explain the cause of the problem.
ANS: F
In an adjustment letter you must give explanations of what went wrong and why.
PTS: 1
10. Decide if the sentence is true (T) or false (F) :
The adjustment letter is the reply to a letter of inquiry.
ANS: F
The adjustment letter is the reply to a letter of complaint.

PTS: 1
11. Decide if the sentence is true (T) or false (F) :
The offer is the reply to a letter of order.
ANS: F
The offer is the reply to a letter of inquiry.
PTS: 1
12. Decide if the sentence is true (T) or false (F) :
Kindly let us have your final answer represents an ending line for a letter of reply.
ANS: T

PTS: 1

13. Decide if the sentence is true (T) or false (F) :


The quality control is the practice of checking the quality of a product by testing samples.
ANS: T

PTS: 1

14. Decide if the sentence is true (T) or false (F) :


A loan is a sum of money given by one person or institution to another, to be repaid at a
fixed future date.
ANS: T

PTS: 1

15. Decide if the sentence is true (T) or false (F) :


As a rule the order is placed on an order form, which gives all the details on quantities,
qualities, terms of delivery, terms of payment and prices, packing, sizes, deadlines and
others.
ANS: T

PTS: 1

16. Decide if the sentence is true (T) or false (F) :


A discount is what remains from a companys income from sales after its expenses have
been deducted.
ANS: F

PTS: 1

17. Decide if the sentence is true (T) or false (F) :

Currency represents the system of money used in a country.


ANS: T

PTS: 1

18. Decide whether this is true (T) or false (F):


There is a strict opposition between oral message and written message.
ANS: F
There is no strict opposition between oral and written message due to technology.
PTS: 1
19. Decide if the sentence is true (T) or false (F) :
Business writing is elaborated and evocative.
ANS: F
Business writing is succinct, specific and accurate.
PTS: 1
20. Decide if the sentence is true (T) or false (F) :
The Memo is a type of correspondence which belongs to the post-contract
correspondence category.
ANS: F
The Memo belongs to high-speed correspondence.
PTS: 1
21. Decide if the sentence is true (T) or false (F) :
A letter of complaint is not a friendly letter.
ANS: F
A letter of complaint should be though authoritative, but friendly and constructive.
PTS: 1
22. Decide if the sentence is true (T) or false (F) :
Oral communication in business makes use of informal discourse.

ANS: T

PTS: 1

23. Decide if the sentence is true (T) or false (F):


Slang is common in both oral and written communication.
ANS: F
Slang is sometimes admitted only in oral communication.
PTS: 1
MULTIPLE CHOICE
1. Choose the best alternative:
The . describes the financial state of the business.
a. financial statement
b. balance sheet
ANS: B

c. financial reporting

PTS: 1

2. Choose the best alternative:


The cash dispenser is:

a. someone who spends money

c. device used to sort out money from


which you can obtain money with a
card

b. machine outside a bank


ANS: B

PTS: 1

3. Choose the best alternative:


The English term for the Romanian S.R.L. is:
a. joint venture
b. public limited company
ANS: C

c. limited liability company

PTS: 1

4. Choose the best alternative:


The shares of a public limited company are quoted at the:

a.
b.

Stock Exchange
Trade Register

ANS: A

c. Chamber of Commerce

PTS: 1

5. Choose the best alternative:


The part of the economy that creates wealth is:
a. trade
b. commerce
ANS: B

c. business
PTS: 1

6. Choose the best alternative:


The ........ business of the company is timber sales.
a. core
b. main
ANS: A

c. principal
PTS: 1

7. Choose the best alternative:


.... managers are responsible for the strategy of the company.
a. middle
b. top
ANS: B

c. business
d. senior
PTS: 1

8. Choose the best alternative:


A company is run by a .........
a. board of managers
b. council of administration
ANS: C

c. board of directors

PTS: 1

9. Choose the word that best completes the following sentence:


The government requires everybody to make a financial contribution towards their
______ education.
a. higher
b. high

c. highest
d. highly

ANS: A

PTS: 1

10. Choose the word that best completes the following sentence:
Telecommunication shopping is more than technological equipment enabling changes in
______________.

a. buying habits
b. habits of buying
ANS: A

c. habits buying
PTS: 1

11. Choose the word that best completes the following sentence:
Large companies could easily set up their own advertising departments, but they tend to
hire the services of a/an_________________________

a. advertising agency
b. advertising company
ANS: A

c. public relations company

PTS: 1

12. Choose the word that best completes the following sentence:
The set of customers whose needs a company plans to satisfy, and therefore to expose to
an advertisement are known as the ______________________ market.
a. aimed
b. segmented
ANS: C

c. target
PTS: 1

13. Choose the best alternative:


We ................. from Messrs. Blake & Sons that you export furniture.
a. understand
b. advise
ANS: A

c. inform
PTS: 1

14. Choose the best alternative:


We are ............ for your name and address to your Commercial Agency in our city.
a. told
b. indebted
ANS: B

c. interested
PTS: 1

15. Choose the best alternative:


It is always a pleasure to ......... from an old friend.
a. hearing
b. hear
ANS: B

c. having heard
PTS: 1

16. Choose the best alternative:


................ to your letter, here is our opinion.
a. to answer
b. as a reply
ANS: C

c. in reply
PTS: 1

17. Choose the best alternative:


Your letter ............15 July arrived yesterday.
a. of
b. from
ANS: A

c. at
PTS: 1

18. Choose the best alternative:


A breach of contract may be:
a. committed
b. made
ANS: A

c. done
PTS: 1

19. Choose the best alternative:


A contract is a:
a. legally binding document
b. an agreement
ANS: A

c. a business document

PTS: 1

20. Put the paragraphs of this letter in the correct order:


Ms M BPacheco
Rua J Falcao 20-7

4001 Porto
Portugal
15 July 20___
Dear Ms Pacheco
a)

I am afraid that I have some bad news.

b)

Thank you very much for your letter.

c)

I hope that this does not inconvenience you in any way.

d)

I hope that you have completely recovered now.

e)

Due to unforeseen problems, we are unable to deliver your order on time.

f)

Please give my regards to Mr Segall.

g)

We expect to be back to normal by the end of this month, so I am sure that


you will receive the goods within three weeks.

h)

I was sorry to hear that you have been ill recently.

Kind regards
Kim Wang
Overseas Sales Dept.

a. b-a-d-h-g-c-e-f
b. a-b-d-h-e-c-g-f
ANS: C

c. b-h-d-a-e-c-g-f
PTS: 1

21. Choose the best alternative:


The best form of advertising is free ................. advertising, which occurs when satisfied
customers recommend products or services to their friends.
a. mouth-to-mouth
b. word-of-mouth
ANS: B

c. mouth-to-ear
PTS: 1

22. Choose the best alternative:

A contract to produce the advertisements for a specific company product or service is


known as a/an .....................
a. account
b. deal
ANS: A

c. arrangement
d. agreement
PTS: 1

23. Choose the best alternative:


The type of discourse used in business communication is:
a. narrative
b. informative
ANS: D

c. argumentative
d. informative and argumentative
PTS: 1

24. Choose the best alternative:


Standard English is used by:
a. natives
b. non-natives
ANS: B

c. businessmen
d. all over the world
PTS: 1

25. Choose the best alternative:


The differences between British and American English are in point of:
a. grammar
b. pronunciation
ANS: D

c. spelling and vocabulary


d. grammar, pronunciation, vocabulary
and spelling
PTS: 1

26. Choose the best alternative:


The written message makes use of:
a. signs
b. alphabet
ANS: D

c. iconic elements
d. all the above
PTS: 1

27. Choose the best alternative:


Business writing is:

a. transactional
b. interactional
ANS: B

c. rational
d. economical
PTS: 1

28. Choose the best alternative:


The amount of money put into a company by its shareholders is a/an ...............
a. company capital
b. corporate capital
ANS: C

c. share capital
d. current capital

PTS: 1

29. Translate into English (choose the best sentence) :


Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru ultima noastra
comanda.
a. Thank you for had been so prompt in
sending the documents for our last
order.
b. Thank you for having been so prompt
in sending the documents for our last
order.
ANS: B
30.

c. Thank you for having being so


prompts in sending the documents for
our last order.

PTS: 1

Translate into English (choose the best sentence) :


Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.
a. We use this prilege to thank you for
c. We take this opportunity to thank you
your letter of order.
for your letter of order.
b. We take this occasion to thank you for
your ordering letter
ANS: C

31.

PTS: 1

Translate into English (choose the best sentence) :


Asteptam cu nerabdare sa avem vesti de la dvs. curand.
a. We look forward to hearing from you
soon.
b. We are looking forward to hear from
you soon.
ANS: A

PTS: 1

c. We look forward to hear from you


soon.

32. Translate into English (choose the best sentence) :


Suntem interesati sa facem o comanda la compania dvs.
a. We are interested to place an order
with your company.
b. We are interested of placing an order
with your company.
ANS: C

c. We are interested in placing an order


with your company.

PTS: 1

33. Translate into English (choose the best sentence) :


Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.
a. We shall arrange the short delivered
goods to be urgently posted.

c. We shall do arranging the short


delivered goods to be urgently posted.

b. We shall arrange the short delivery


goods to be urgent posted.
ANS: A

PTS: 1

34. Translate into English (choose the best sentence) :


Vor incepe sa construiasca noua companie de indata ce vor primi banii:
a. They will start building the new
c. They will begin building the new
company as soon as they have received
company as soon as they received the
the money.
money.
b.
They will begin to build the new
company as soon as they will receive
the money.
ANS: A

PTS: 1

35. Translate into English (choose the best sentence) :


Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva
concedierii incorecte.
a. The researchers had talked about the
introduction of a law who protect
people against unfair dismissal.
b. The researchers talked about the

c. The researchers talked about the


introducing of a law to protect people
against unfair dismissal.

introduction of a law to protect people


against unfair dismissal.
ANS: B

PTS: 1

36. Choose the best alternative:


How many major categories of business correspondence are there?
a. 2
b. 4
ANS: A

c. 6
PTS: 1

37. Choose the best alternative:


The letter of application is a letter of....
a. introduction
b. inquiry
ANS: B

c. presentation

PTS: 1

38. Choose the best alternative:


The Offer is a letter of....
a. sale
b. firmness
ANS: D

c. self-advertisement
d. goodwill, self-advertisement

PTS: 1

39. Choose the best alternative:


The letter of inquiry has....
a. a legal value
b. a fact recording value
ANS: D

c. an informative value
d. a legal and fact recording value

PTS: 1

40. Choose the best alternative:


How many types of letters of inquiry are there?
a. 2
c. 3
b. 1
d. several
ANS: A

PTS: 1

41. Choose the best alternative:

How many paragraphs should a business e-mail have?


a. 2
b. 4-5
ANS: B

c. as many as needed
PTS: 1

42. Choose the best alternative:


The tone of a letter of complaint should be:
a. firm
c. authoritative but friendly
b. firm but polite
d. authoritative
ANS: B

PTS: 1

43. Choose the best translation:


Termenul in engleza pentru Partile la contract este:
a. contracting parts
c. contracting parties
b. contractors
ANS: C

PTS: 1

44. Choose the best translation:


Daca preturile si conditiile sunt adecvate, prezenta comanda de incercare poate duce la o
colaborare substantiala.
a. If your prices and terms are suitable,
c. If your prices and terms are adequate,
this trial order may lead to
this attempt order may result in
considerable business
substantial collaboration
b. If your prices and conditions are
acceptable, the present test order may
lead to considerable collaboration
ANS: A

PTS: 1

45. Choose the best alternative:


All communication is...
a. human
b. cultural
ANS: D

c. interactive
d. interactive and cultural

PTS: 1

46. Choose the best alternative:


Cross-cultural communication belongs to.....
a. cultural studies
c. combination of anthropology,
sociology, cultural studies, humanities,

pychology
b. combination of anthropology,
psychology and cultural studies
ANS: B

PTS: 1

47. Choose the best alternative:


Miscommunication is due to the following factors:
a. cultural differences and language skills c. individual personality, cultural
differences, language skills
b. context, mood, cultural differences
ANS: A

PTS: 1

MATCHING
Match the phrases with their Romanian translation:
a. pentru a atenua efectele

d. nu livreaz

b. n numele/din partea
c. aceasta ne-ar conveni

e. s pretind daune/despgubiri

1.
2.
3.
4.
5.

this would suit us


fail to deliver
to smooth out the effects
to claim damages
on behalf of

1.
2.
3.
4.
5.

ANS:
ANS:
ANS:
ANS:
ANS:

C
D
A
E
B

PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1

Match the words to the definitions below:


a. someone who has a lease or who pays d. a person who has been caused a
money for a property he leases
prejudice
b. declaring a contract as a binding
e. official permission to do something
document
c. payment by installments
6. injured party

7.
8.
9.
10.

license
affirmation of a contract
lessor
hire-purchase

6.
7.
8.
9.
10.

ANS:
ANS:
ANS:
ANS:
ANS:

D
E
B
A
C

PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1

Match the phrases with the purpose:


a. Breaking off negotiations
b. Dealing with conflict
c. Rejecting

d. Ending negotiations
e. Bargaining

11.
12.
13.
14.
15.

I think we should look at the points we agree on


I dont think it would be sensible for us to...
Can we go through the points weve agreed?
It would be better if we looked for some independent arbitrator
If we purchased all you produce, would you grant us exclusivity?

11.
12.
13.
14.
15.

ANS:
ANS:
ANS:
ANS:
ANS:

B
C
D
A
E

PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1

Compare the two lists of expressions commonly used in complaints. Match the informal
phrases with their formal equivalents.

a. we are sending the consignment to you


carriage forward
b. we are not responsible for the error
c. we would like to complain about
d. we will have to take legal action
e. you seem to have made an error
16.
17.
18.
19.
20.
21.

f. the products are not satisfactory


g.
h.
i.
j.

we will not re-order


you have not followed our instructions
please correct the error
we would like a refund

its not our fault


you should make it right
we want our money back
you have to pay when the goods are returned to you
we will sue you
you made a mistake

22.
23.
24.
25.

we wont buy anything from you again


the goods are rubbish
were complaining about
why dont you pay attention?

16.
17.
18.
19.
20.
21.
22.
23.
24.
25.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

B
I
J
A
D
B
G
F
C
H

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1
1
1
1
1
1

Match the types of contracts with their correspondent in Romanian:

a. Contract de consultan tehnic


b. Contract de consignaie
c. Contract de nchiriere
d. Contract de asigurare
26.
27.
28.
29.
30.
31.
32.
33.

License Contract
Agent Contract
Charter Party
Turn-key contract
Insurance contract
Engineering contract
Leasing contract
Consignment contract

26.
27.
28.
29.
30.
31.
32.
33.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

G
H
F
E
D
A
C
B

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

e. Contract de obiective
f. Contract de navlosire
g. Contract de licen pentru brevet de
invenie
h. Contract de mandat

1
1
1
1
1
1
1
1

Match the following INCOTERMS with their definition:

a. the seller must pay the costs and


e. the seller fulfills his obligation when
freight necessary to bring the goods to
he has made the goods available at his
the port of destination
premises to the buyer
b. the seller fulfills his obligation to
f. the seller fulfills his obligation when
deliver when the goods have been
the goods have been made available at
made available at the named place in
the named place in the country of
the country of importation
destination. The seller has to bear the
risks and costs including duties, taxes
and other charges of delivering the
goods
c. the seller has the same obligations as g. the seller has the same obligations as
under CFR but with the addition that
under CPT (carriage paid to...) but
he has to procure marine insurance
with the addition that the seller has to
procure cargo insurance against the
buyers risk of loss and damage to the
goods during the carriage
d. the seller fulfills his obligation to
deliver when the goods have passed
over the ships rail at the named port
of shipment
34.
35.
36.
37.
38.
39.
40.

EXW (Ex works)


F.O.B
DDU (delivered duty unpaid)
CFR (cost and freight)
CIF (cost, insurance and freight)
CIP (carriage and insurance paid to..)
DDP (delivered duty paid)

34.
35.
36.
37.
38.
39.
40.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

E
D
B
A
C
G
F

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1
1
1

Question 1
10 din 10 puncte

Bifai True pentru a obine punctul din oficiu


Answer
Selected Answer: True

Question 2
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X
Answer
Selected Answer:

b.
We owe your address and telephone number to Mr./X company.

Question 3
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods requested.
Answer
Selected
Answer:

b.
Cu regret va informam ca nu va putem oferi la vanzare marfurile
solicitate.

Question 4
4.5 din 4.5 puncte

Choose the correct alternative:


How many people approximately speak English today worldwide?
Answer
Selected Answer:

a.
over 1 billion

Question 5
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia
dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru

compania.
Answer
Selected
Answer:

b.
I would be glad should I had the opportunity to talk to you or someone
in your organization to see where my package of qualifications would
be of greater use to the company.

Question 6
0 din 4.5 puncte

Decide if the sentence is true (T) or (F):


The Great Vowel Shift is more focus on vowels.
Answer
Selected Answer: True

Question 7
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole
precum si lista de preturi.
Answer
Selected
Answer:

a.
We would like to have your latest catalogues for these items and
the price list.

Question 8
4.5 din 4.5 puncte

Choose the correct alternative:


What are the features of a business letter?
Answer
Selected Answer:

a.
practical purpose, clear, concise, polite, correct use of terms

Question 9
4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):


Standard English is spoken by educated English natives.
Answer
Selected Answer: False

Question 10
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected
Answer:

c.
Am fost atras de anuntul dvs din numarul de azi al ziarului
Libertatea.

Question 11
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii
engross importanti din zona X.
Answer
Selected
Answer:

c.
For you information, we would like to show you that we are one of
the leading wholesale buyers in X area.

Question 12
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination of the
Agreement.
Answer
Selected
Answer:

b.
Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care
solicitati terminarea contractului

Question 13
4.5 din 4.5 puncte

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer:

a.
pronunciation, spelling, grammar, vocabulary

Question 14

4.5 din 4.5 puncte

Choose the correct alternative:


Why is a business letter important?
Answer
Selected
Answer:

d.
the most important and safe means of communication, legal value, fact
recording value, conveying info, advertising, buying and selling

Question 15
4.5 din 4.5 puncte

Choose the correct alternative:


Welsh is a:
Answer
Selected Answer:

c.
dialect of English

Question 16
4.5 din 4.5 puncte

Choose the correct alternatives:


What is a letter of inquiry?
Answer
Selected Answer:

b.
letter of request of information, proposal

Question 17
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................
despre care am luat la cunostinta cu interes prin intermediul site-ului www.myjob.ro.
Answer
Selected
Answer:

b.
Please allow me to submit my candidature for the position of ........ that
I took note of with great interest by means of the site www.myjob.ro

Question 18
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

As dori sa discut acest program cu dvs la telefon.


Answer
Selected Answer:

b.
I would like to discuss this program with you on the phone.

Question 19
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Confirmam de primirea scrisorii dvs de cerere de oferta.
Answer
Selected Answer:

b.
We acknowledge receipt of your offer request.

Question 20
4.5 din 4.5 puncte

Choose the best alternative:


In business letters it is recommendable to use more:
Answer
Selected Answer:

a.
personal pronoun WE

Question 21
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne puteti
aproviziona cu materiale de buna calitate.
Answer
Selected
Answer:

c.
We are a clothes manufacturing company and we want to know if
you can supply us with quality materials.

20 mai 2013 16:31:26 EEST


OK

Question 1
10 din 10 puncte

Bifai True pentru a obine punctul din oficiu


Answer
Selected Answer: True

Question 2
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X
Answer
Selected Answer:

b.
We owe your address and telephone number to Mr./X company.

Question 3
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods requested.
Answer
Selected
Answer:

b.
Cu regret va informam ca nu va putem oferi la vanzare marfurile
solicitate.

Question 4
4.5 din 4.5 puncte

Choose the correct alternative:


How many people approximately speak English today worldwide?
Answer
Selected Answer:

a.
over 1 billion

Question 5
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din organizatia
dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai mare folos pentru

compania.
Answer
Selected
Answer:

b.
I would be glad should I had the opportunity to talk to you or someone
in your organization to see where my package of qualifications would
be of greater use to the company.

Question 6
0 din 4.5 puncte

Decide if the sentence is true (T) or (F):


The Great Vowel Shift is more focus on vowels.
Answer
Selected Answer: True

Question 7
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste articole
precum si lista de preturi.
Answer
Selected
Answer:

a.
We would like to have your latest catalogues for these items and
the price list.

Question 8
4.5 din 4.5 puncte

Choose the correct alternative:


What are the features of a business letter?
Answer
Selected Answer:

a.
practical purpose, clear, concise, polite, correct use of terms

Question 9
4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):


Standard English is spoken by educated English natives.
Answer
Selected Answer: False

Question 10
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected
Answer:

c.
Am fost atras de anuntul dvs din numarul de azi al ziarului
Libertatea.

Question 11
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din cumparatorii
engross importanti din zona X.
Answer
Selected
Answer:

c.
For you information, we would like to show you that we are one of
the leading wholesale buyers in X area.

Question 12
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination of the
Agreement.
Answer
Selected
Answer:

b.
Va scriu cu privire la scrisoarea dvs din data de 24 martie prin care
solicitati terminarea contractului

Question 13
4.5 din 4.5 puncte

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer:

a.
pronunciation, spelling, grammar, vocabulary

Question 14

4.5 din 4.5 puncte

Choose the correct alternative:


Why is a business letter important?
Answer
Selected
Answer:

d.
the most important and safe means of communication, legal value, fact
recording value, conveying info, advertising, buying and selling

Question 15
4.5 din 4.5 puncte

Choose the correct alternative:


Welsh is a:
Answer
Selected Answer:

c.
dialect of English

Question 16
4.5 din 4.5 puncte

Choose the correct alternatives:


What is a letter of inquiry?
Answer
Selected Answer:

b.
letter of request of information, proposal

Question 17
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de ................
despre care am luat la cunostinta cu interes prin intermediul site-ului www.myjob.ro.
Answer
Selected
Answer:

b.
Please allow me to submit my candidature for the position of ........ that
I took note of with great interest by means of the site www.myjob.ro

Question 18
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

As dori sa discut acest program cu dvs la telefon.


Answer
Selected Answer:

b.
I would like to discuss this program with you on the phone.

Question 19
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Confirmam de primirea scrisorii dvs de cerere de oferta.
Answer
Selected Answer:

b.
We acknowledge receipt of your offer request.

Question 20
4.5 din 4.5 puncte

Choose the best alternative:


In business letters it is recommendable to use more:
Answer
Selected Answer:

a.
personal pronoun WE

Question 21
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne puteti
aproviziona cu materiale de buna calitate.
Answer
Selected
Answer:

c.
We are a clothes manufacturing company and we want to know if
you can supply us with quality materials.

20 mai 2013 16:31:26 EEST


OK

Question 1
10 din 10 puncte

Bifai True pentru a obine punctul din oficiu


Answer
Selected Answer: True

Question 2
4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):


Globish is a subset of standard English grammar and a list of words..
Answer
Selected Answer: True

Question 3
0 din 4.5 puncte

Choose the best alternative


alternative:
What are the features of pre
pre-contract correspondence?
Answer
Selected Answer:

d.

introduction, advertisement, firmness, accuracy

Question 4
4.5 din 4.5 puncte

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer:

d.
pronunciation, spelling, grammar, vocabulary

Question 5
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste
articole precum si lista de preturi.
Answer
Selected
Answer:

Question 6

b.
We would like to have your latest catalogues for these
items and the price list.

4.5 din 4.5 puncte

Choose the correct alternatives


alternatives:
What is a letter of inquiry?
Answer
Selected Answer:

a.
letter of request of information, proposal

Question 7
0 din 4.5 puncte

Decide if the sentence is true (T) or false (F):


The English word jargon means argou in Romanian.
Answer
Selected Answer: True

Question 8
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods
requested.
Answer

Selected
Answer:

a.
Cu regret va informam ca nu va putem oferi la vanzare
marfurile solicitate.

Question 9
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
What are the features of a business letter?
Answer
Selected
Answer:

c.
practical purpose, clear, concise, polite, correct use of
terms

Question 10
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


As dori sa discut acest program cu dvs la telefon.
Answer
Selected
Answer:

b.
I would like to discuss this program with you over the
phone.

Question 11
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din
cumparatorii engross importanti din zona X.
Answer
Selected
Answer:

c.
This is to inform you that we want to show that we are
one of the important wholesale buyers in X area.

Question 12
0 din 4.5 puncte

Choose the best alternative


alternative:
Business writing is:
Answer
Selected Answer:

c.
succint and clear

Question 13
4.5 din 4.5 puncte

Choose the correct alternative:


Why is a business letter important?
Answer
Selected
Answer:

d.
the most important and safe means of communication,
legal value, fact recording value, conveying info,
advertising, buying and selling

Question 14
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


M-ar
ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din
organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de
mai mare folos pentru compania.
Answer
Selected
Answer:

c.
I would be glad should I have the opportunity to talk to you
or someone in your company to see where my qualifications
package might be of greater use to your company.

Question 15
0 din 4.5 puncte

Choose the correct alternative


alternative:
How many paragraphs should a letter of inquiry have?
Answer
Selected Answer:

b.
3

Question 16
0 din 4.5 puncte

Choose the correct alternative


alternative:
What would you write in the first paragraph of a letter of inquiry?
Answer
Selected Answer:

a.
introducing yourself

Question 17
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination
of the Agreement.
Answer

Selected
Answer:

b.
Va scriu cu privire la scrisoarea dvs din data de 24 martie
prin care solicitati terminarea contractului

Question 18
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected
Answer:

a.
M-aa atras reclama dvs din numarul de azi al ziarului
Libertatea

Question 19
0 din 4.5 puncte

Choose the best alternative


alternative:
In business letters it is recommendable to use more:
Answer
Selected Answer:

a.
both WE and I

Question 20
0 din 4.5 puncte

Choose the correct alternative:


How many people approximately speak English today worldwide?
Answer
Selected Answer:

b.
almost 2.5 billion

Question 21
4.5 din 4.5 puncte

Choose the correct answer:


Nobody liked your project idea, so we are not going to give you any
funding is:
Answer
Selected Answer:

c.
a blunt phrasing

16 aprilie 2013 16:21:19 EEST

Bifati True pentru a obtine punctul din oficiu


Answer
Selected Answer: True

. Question 2 .4.5 out of 4.5 points

Choose the best alternative:

In business letters it is recommendable to use more:

Answer
Selected Answer: a.
personal pronoun WE

. Question 3 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

M-ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din
organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de mai
mare folos pentru compania.

Answer
Selected Answer: c.
I would be glad should I have the opportunity to talk to you or someone in
your company to see where my qualifications package might be of greater
use to your company.

. Question 4 .0 out of 4.5 points

Choose the answer that corresponds to the best translation:

Astept cu nerabdare sa va cunosc si sa va vorbesc despre cum pot contribui


la activitatea companiei.

Answer
Selected Answer: b.
I am looking forward to meet you and talk to you about how I could
contribute to the company business.

. Question 5 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):

Globish is a subset of standard English grammar and a list of words..


Answer
Selected Answer: True

. Question 6 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods
requested.
Answer
Selected Answer: b.
Cu regret va informam ca nu va putem oferi la vanzare marfurile solicitate.

. Question 7 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din


cumparatorii engross importanti din zona X.
Answer
Selected Answer: b.
For you information, we would like to show you that we are one of the
leading wholesale buyers in X area.

. Question 8 .4.5 out of 4.5 points

Decide if the sentence is true (T) or false (F):


The English word jargon means argou in Romanian.
Answer
Selected Answer: False

. Question 9 .4.5 out of 4.5 points

Choose the correct alternative:


What are the features of a business letter?
Answer
Selected Answer: d.
practical purpose, clear, concise, polite, correct use of terms

. Question 10 .4.5 out of 4.5 points

Choose the best alternative:


Business writing is:
Answer
Selected Answer: c.
succint, specific and accurate

. Question 11 .0 out of 4.5 points

Choose the answer that corresponds to the best translation:

Va adresez aceasta scrisoare de intentie ca raspuns la anuntul dumneavoastra


pentru postul vacant pe care il aveti in institutie.

Answer
Selected Answer: c.
I am addressing this letter of intent in reply to your advertisement for the
vacancy in your institution.

. Question 12 .4.5 out of 4.5 points

Choose the correct alternative:


What would you write in the first paragraph of a letter of inquiry?

Answer
Selected Answer: b.
identify yourself, position, firm

. Question 13 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:

Datoram adresa si numarul dumneavoastra de telefon domnului/companiei X

Answer
Selected Answer: a.
We are indebted for your address and phone number to Mr./X company.

. Question 14 .4.5 out of 4.5 points

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer: c.
pronunciation, spelling, grammar, vocabulary

. Question 15 .4.5 out of 4.5 points

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination of
the Agreement.

Answer

Selected Answer: a.
Va scriu privind scrisoarea dvs din data de 24 martie prin care solicitati
rezilierea Contractului.

. Question 16 .0 out of 4.5 points

Choose the best alternative:

In business letter writing it is advisable to use more:

Answer
Selected Answer: a.
both the active and the passive voice

. Question 17 .0 out of 4.5 points

Choose the answer that corresponds to the best translation:

Cu deosebita consideratie.

Answer
Selected Answer: c.
With special consideration

. Question 18 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):


English is spoken in United Kingdom, USA, Canada and Australia.
Answer
Selected Answer: False

. Question 19 .4.5 out of 4.5 points

Choose the correct answer:

Nobody liked your project idea, so we are not going to give you any funding
is:

Answer
Selected Answer: d.
a blunt phrasing

. Question 20 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):


The Great Vowel Shift is more focus on vowels.

Answer
Selected Answer: False

. Question 21 .4.5 out of 4.5 points

Decide if the sentence is true (T) or (F):


Received Pronunciation is also known as Accurate Pronunciation.
Answer
Selected Answer: False

Question 1 .10 out of 10 points

Pentru a primi un punct din oficiu bifati True.


Answer
Selected Answer: True

. Question 2 .0 out of 5 points

Match the words to the definitions below:

Answer
Question Selected Match
injured party d.
someone who has a lease or who pays money for a property he leases
license a.
official permission to do something
affirmation of a contract c.
declaring a contract as a binding document
lessor d.
someone who has a lease or who pays money for a property he leases
hire-purchase b.
payment by installments

. Question 3 .5 out of 5 points

Choose the best alternative:

A company is run by a .........

Answer
Selected Answer: c.
board of directors

. Question 4 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

Language register and formality scale are two different things.


Answer
Selected Answer: False

. Question 5 .5 out of 5 points

Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.

Answer
Selected Answer: a.
We take this opportunity to thank you for your letter of order.

. Question 6 .5 out of 5 points

Choose the best alternative:

A contract to produce the advertisements for a specific company product or


service is known as a/an .....................

Answer
Selected Answer: d.
account

. Question 7 .5 out of 5 points

Choose the word that best completes the following sentence:


Telecommunication shopping is more than technological equipment
enabling changes in ______________.

Answer
Selected Answer: b.
buying habits

. Question 8 .5 out of 5 points

Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze


oamenii impotriva concedierii incorecte.

Answer
Selected Answer: b.
The researchers talked about the introduction of a law to protect people
against unfair dismissal.

. Question 9 .5 out of 5 points

Match the following INCOTERMS with their definition:

Answer
Question Selected Match
EXW (Ex works) a.
the seller fulfills his obligation when he has made the goods available at his
premises to the buyer
F.O.B e.
the seller fulfills his obligation to deliver when the goods have passed over
the ships rail at the named port of shipment
DDU (delivered duty unpaid) b.

the seller fulfills his obligation to deliver when the goods have been made
available at the named place in the country of importation
CFR (cost and freight) c.
the seller must pay the costs and freight necessary to bring the goods to the
port of destination
CIF (cost, insurance and freight) d.
the seller has the same obligations as under CFR but with the addition that
he has to procure marine insurance
CIP (carriage and insurance paid to..) g.
the seller has the same obligations as under CPT (carriage paid to...) but with
the addition that the seller has to procure cargo insurance against the buyers
risk of loss and damage to the goods during the carriage
DDP (delivered duty paid) f.
the seller fulfills his obligation when the goods have been made available at
the named place in the country of destination. The seller has to bear the risks
and costs including duties, taxes and other charges of delivering the goods

. Question 10 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

A letter of complaint is not a friendly letter.


Answer
Selected Answer: False

. Question 11 .5 out of 5 points

Choose the word that best completes the following sentence:


The government requires everybody to make a financial contribution
towards their ______ education.

Answer
Selected Answer: a.
higher

. Question 12 .5 out of 5 points

Choose the best alternative:

The amount of money put into a company by its shareholders is a/an


...............

Answer
Selected Answer: b.
share capital

. Question 13 .5 out of 5 points

Choose the best alternative:

The written message makes use of:

Answer
Selected Answer: c.
all the above

. Question 14 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

Communication is specific only for humans, because it deals with


understanding messages.
Answer
Selected Answer: False

. Question 15 .5 out of 5 points

Translate into English (choose the best sentence) :

Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.

Answer
Selected Answer: a.
We shall arrange the short delivered goods to be urgently posted.

. Question 16 .5 out of 5 points

Choose the best alternative:

The cash dispenser is:

Answer
Selected Answer: a.
machine outside a bank

. Question 17 .5 out of 5 points

Choose the best alternative:

The part of the economy that creates wealth is:

Answer
Selected Answer: a.
commerce

. Question 18 .5 out of 5 points

Decide if the sentence is true (T) or false (F) :

Yours faithfully is a way of closing a letter started with Gentlemen.


Answer
Selected Answer: False

. Question 19 .5 out of 5 points

Choose the best alternative:

We ................. from Messrs. Blake & Sons that you export furniture.

Answer
Selected Answer: a.

understand

MAEI_EN_III
Test limba englez

TRUE/FALSE

1. Decide if the sentence is true (T) or false (F) :

Communication studies as a discipline was defined since ancient times.


ANS:

Communication studies as a discipline was defined early 20th century.


PTS: 1

2. Decide if the sentence is true (T) or false (F) :

Communication is specific only for humans, because it deals with


understanding messages.
ANS:

Communication is central to human experience, but animals also have a


system of communication.
PTS: 1

3. Decide if the sentence is true (T) or false (F) :

Language register and formality scale are two different things.


ANS:

Language register is analyzed on the formality scale.


PTS: 1

4. Decide if the sentence is true (T) or false (F) :

Language register depends on variables such as: social background,


geography, age and sex.
ANS:

PTS:

5. Decide if the sentence is true (T) or false (F) :

Jargon is a suburban type of language.

ANS:

Jargon is specialized language used in fields such as: economics, law,


medicine etc.
PTS: 1

6. Decide if the sentence is true (T) or false (F) :

The words we use do not matter so much, it is the message that counts.
ANS:

The words we use define ourselves and a wrong choice of words means a
wrong message.
PTS: 1

7. Decide if the sentence is true (T) or false (F) :

Yours faithfully is a way of closing a letter started with Gentlemen.


ANS:

Yours faithfully is a way of closing a letter started with Dear


Sir/Madam.
PTS: 1

8. Decide if the sentence is true (T) or false (F) :

We acknowledge receipt of your inquiry dated... is an opening line for an


offer.
ANS:

PTS:

9. Decide if the sentence is true (T) or false (F) :

In an adjustment letter you never have to explain the cause of the problem.
ANS:

In an adjustment letter you must give explanations of what went wrong and
why.
PTS: 1

10. Decide if the sentence is true (T) or false (F) :

The adjustment letter is the reply to a letter of inquiry.


ANS:

The adjustment letter is the reply to a letter of complaint.

PTS: 1

11. Decide if the sentence is true (T) or false (F) :

The offer is the reply to a letter of order.


ANS:

The offer is the reply to a letter of inquiry.


PTS: 1

12. Decide if the sentence is true (T) or false (F) :

Kindly let us have your final answer represents an ending line for a letter
of reply.
ANS:

PTS:

13. Decide if the sentence is true (T) or false (F) :

The quality control is the practice of checking the quality of a product by


testing samples.
ANS:

PTS:

14. Decide if the sentence is true (T) or false (F) :

A loan is a sum of money given by one person or institution to another, to be


repaid at a fixed future date.
ANS:

PTS:

15. Decide if the sentence is true (T) or false (F) :

As a rule the order is placed on an order form, which gives all the details on
quantities, qualities, terms of delivery, terms of payment and prices, packing,
sizes, deadlines and others.
ANS:

PTS:

16. Decide if the sentence is true (T) or false (F) :

A discount is what remains from a companys income from sales after its
expenses have been deducted.
ANS:

PTS:

17. Decide if the sentence is true (T) or false (F) :

Currency represents the system of money used in a country.

ANS:

PTS:

18. Decide whether this is true (T) or false (F):

There is a strict opposition between oral message and written message.


ANS:

There is no strict opposition between oral and written message due to


technology.
PTS: 1

19. Decide if the sentence is true (T) or false (F) :

Business writing is elaborated and evocative.


ANS:

Business writing is succinct, specific and accurate.


PTS: 1

20. Decide if the sentence is true (T) or false (F) :

The Memo is a type of correspondence which belongs to the post-contract


correspondence category.
ANS:

The Memo belongs to high-speed correspondence.


PTS: 1

21. Decide if the sentence is true (T) or false (F) :

A letter of complaint is not a friendly letter.


ANS:

A letter of complaint should be though authoritative, but friendly and


constructive.
PTS: 1

22. Decide if the sentence is true (T) or false (F) :

Oral communication in business makes use of informal discourse.


ANS:

PTS:

23. Decide if the sentence is true (T) or false (F):

Slang is common in both oral and written communication.


ANS:

Slang is sometimes admitted only in oral communication.


PTS: 1

MULTIPLE CHOICE

1. Choose the best alternative:

The . describes the financial state of the business.

a. financial statement

c. financial reporting

b. balance sheet

ANS:

PTS:

2. Choose the best alternative:

The cash dispenser is:

a. someone who spends money

c. device used to sort out money


from which you can obtain
money with a card

b. machine outside a bank

ANS:

PTS:

3. Choose the best alternative:

The English term for the Romanian S.R.L. is:

a. joint venture

c. limited liability company

b. public limited company

ANS:

PTS:

4. Choose the best alternative:

The shares of a public limited company are quoted at the:

a.

Stock Exchange

b.

Trade Register

ANS:

c. Chamber of Commerce

PTS:

5. Choose the best alternative:

The part of the economy that creates wealth is:

a. trade

c. business

b. commerce

ANS:

PTS:

6. Choose the best alternative:

The ........ business of the company is timber sales.

a. core
b. main

c. principal

ANS:

PTS:

7. Choose the best alternative:

.... managers are responsible for the strategy of the company.

a. middle

c. business

b. top

d. senior

ANS:

PTS:

8. Choose the best alternative:

A company is run by a .........

a. board of managers

c. board of directors

b. council of administration

ANS:

PTS:

9. Choose the word that best completes the following sentence:

The government requires everybody to make a financial contribution


towards their ______ education.

a. higher

c. highest

b. high

d. highly

ANS:

PTS:

10. Choose the word that best completes the following sentence:
Telecommunication shopping is more than technological equipment
enabling changes in ______________.

a. buying habits

c. habits buying

b. habits of buying

ANS:

PTS:

11. Choose the word that best completes the following sentence:
Large companies could easily set up their own advertising departments, but
they tend to hire the services of a/an_________________________

a. advertising agency

c. public relations company

b. advertising company

ANS:

PTS:

12. Choose the word that best completes the following sentence:

The set of customers whose needs a company plans to satisfy, and therefore
to expose to an advertisement are known as the ______________________
market.

a. aimed

c. target

b. segmented

ANS:

PTS:

13. Choose the best alternative:

We ................. from Messrs. Blake & Sons that you export furniture.

a. understand

c. inform

b. advise

ANS:

PTS:

14. Choose the best alternative:


We are ............ for your name and address to your Commercial Agency in
our city.

a. told

c. interested

b. indebted

ANS:

PTS:

15. Choose the best alternative:

It is always a pleasure to ......... from an old friend.

a. hearing

c. having heard

b. hear

ANS:

PTS:

16. Choose the best alternative:

................ to your letter, here is our opinion.

a. to answer

c. in reply

b. as a reply

ANS:

PTS:

17. Choose the best alternative:

Your letter ............15 July arrived yesterday.

a. of

c. at

b. from

ANS:

PTS:

18. Choose the best alternative:

A breach of contract may be:

a. committed

c. done

b. made

ANS:

PTS:

19. Choose the best alternative:

A contract is a:

a. legally binding document

c. a business document

b. an agreement

ANS:

PTS:

20. Put the paragraphs of this letter in the correct order:

Ms M BPacheco
Rua J Falcao 20-7
4001 Porto

Portugal
15 July 20___

Dear Ms Pacheco

a)

I am afraid that I have some bad news.

b)

Thank you very much for your letter.

c)

I hope that this does not inconvenience you in any way.

d)

I hope that you have completely recovered now.

e)

Due to unforeseen problems, we are unable to deliver your order


on time.

f)

Please give my regards to Mr Segall.

g)

We expect to be back to normal by the end of this month, so I am


sure that you will receive the goods within three weeks.

h)

I was sorry to hear that you have been ill recently.

Kind regards

Kim Wang
Overseas Sales Dept.

a. b-a-d-h-g-c-e-f

c. b-h-d-a-e-c-g-f

b. a-b-d-h-e-c-g-f

ANS:

PTS:

21. Choose the best alternative:

The best form of advertising is free ................. advertising, which occurs


when satisfied customers recommend products or services to their friends.

a. mouth-to-mouth

c. mouth-to-ear

b. word-of-mouth

ANS:

PTS:

22. Choose the best alternative:

A contract to produce the advertisements for a specific company product or


service is known as a/an .....................

a. account

c. arrangement

b. deal

d. agreement

ANS:

PTS:

23. Choose the best alternative:

The type of discourse used in business communication is:

a. narrative

c. argumentative

b. informative

d. informative and argumentative

ANS:

PTS:

24. Choose the best alternative:

Standard English is used by:

a. natives

c. businessmen

b. non-natives

d. all over the world

ANS:

PTS:

25. Choose the best alternative:

The differences between British and American English are in point of:

a. grammar

c. spelling and vocabulary

b. pronunciation

d. grammar, pronunciation,
vocabulary and spelling

ANS:

PTS:

26. Choose the best alternative:

The written message makes use of:

a. signs

c. iconic elements

b. alphabet

d. all the above

ANS:

PTS:

27. Choose the best alternative:

Business writing is:

a. transactional

c. rational

b. interactional

d. economical

ANS:

PTS:

28. Choose the best alternative:

The amount of money put into a company by its shareholders is a/an


...............

a. company capital

c. share capital

b. corporate capital

d. current capital

ANS:

PTS:

29. Translate into English (choose the best sentence) :

Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru


ultima noastra comanda.

c. Thank you for having being so


a. Thank you for had been so
prompt in sending the documents
prompts in sending the
for our last order.
documents for our last order.
b. Thank you for having been so
prompt in sending the documents
for our last order.

ANS:

PTS:

30. Translate into English (choose the best sentence) :

Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.

a. We use this prilege to thank you c. We take this opportunity to thank


for your letter of order.
you for your letter of order.
b. We take this occasion to thank
you for your ordering letter

ANS:

PTS:

31. Translate into English (choose the best sentence) :

Asteptam cu nerabdare sa avem vesti de la dvs. curand.

a. We look forward to hearing from c. We look forward to hear from


you soon.
you soon.
b. We are looking forward to hear
from you soon.

ANS:

PTS:

32. Translate into English (choose the best sentence) :

Suntem interesati sa facem o comanda la compania dvs.

a. We are interested to place an


order with your company.

c. We are interested in placing an


order with your company.

b. We are interested of placing an


order with your company.

ANS:

PTS:

33. Translate into English (choose the best sentence) :

Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.

a. We shall arrange the short


delivered goods to be urgently
posted.

c. We shall do arranging the short


delivered goods to be urgently
posted.

b. We shall arrange the short


delivery goods to be urgent
posted.

ANS:

PTS:

34. Translate into English (choose the best sentence) :

Vor incepe sa construiasca noua companie de indata ce vor primi banii:

a. They will start building the new


company as soon as they have
received the money.
b.

They will begin to build the


new company as soon as they
will receive the money.

c. They will begin building the new


company as soon as they
received the money.

ANS:

PTS:

35. Translate into English (choose the best sentence) :

Cercetatorii au discutat despre introducerea unei legi care sa protejeze


oamenii impotriva concedierii incorecte.

a. The researchers had talked about c. The researchers talked about the
the introduction of a law who
introducing of a law to protect
protect people against unfair
people against unfair dismissal.
dismissal.

b. The researchers talked about the


introduction of a law to protect
people against unfair dismissal.

ANS:

PTS:

36. Choose the best alternative:

How many major categories of business correspondence are there?

a. 2

c. 6

b. 4

ANS:

PTS:

37. Choose the best alternative:

The letter of application is a letter of....


a. introduction

c. presentation

b. inquiry

ANS:

PTS:

38. Choose the best alternative:

The Offer is a letter of....


a. sale

c. self-advertisement

b. firmness

d. goodwill, self-advertisement

ANS:

PTS:

39. Choose the best alternative:

The letter of inquiry has....


a. a legal value

c. an informative value

b. a fact recording value

d. a legal and fact recording value

ANS:

PTS:

40. Choose the best alternative:

How many types of letters of inquiry are there?


a. 2

c. 3

b. 1

d. several

ANS:

PTS:

41. Choose the best alternative:

How many paragraphs should a business e-mail have?

a. 2

c. as many as needed

b. 4-5

ANS:

PTS:

42. Choose the best alternative:

The tone of a letter of complaint should be:


a. firm

c. authoritative but friendly

b. firm but polite

d. authoritative

ANS:

PTS:

43. Choose the best translation:

Termenul in engleza pentru Partile la contract este:


a. contracting parts

c. contracting parties

b. contractors

ANS:

PTS:

44. Choose the best translation:

Daca preturile si conditiile sunt adecvate, prezenta comanda de incercare


poate duce la o colaborare substantiala.
c. If your prices and terms are
a. If your prices and terms are
suitable, this trial order may lead
adequate, this attempt order may
to considerable business
result in substantial collaboration
b. If your prices and conditions are
acceptable, the present test order
may lead to considerable
collaboration

ANS:

PTS:

45. Choose the best alternative:

All communication is...


a. human

c. interactive

b. cultural

d. interactive and cultural

ANS:

PTS:

46. Choose the best alternative:

Cross-cultural communication belongs to.....


a. cultural studies

c. combination of anthropology,
sociology, cultural studies,
humanities, pychology

b. combination of anthropology,
psychology and cultural studies

ANS:

PTS:

47. Choose the best alternative:

Miscommunication is due to the following factors:


a. cultural differences and language c. individual personality, cultural
skills
differences, language skills
b. context, mood, cultural
differences

ANS:

MATCHING

PTS:

Match the phrases with their Romanian translation:

a. pentru a atenua efectele

d. nu livreaz

b. n numele/din partea

e. s pretind daune/despgubiri

c. aceasta ne-ar conveni

1. this would suit us

2. fail to deliver

3. to smooth out the effects

4. to claim damages

5. on behalf of

1. ANS:

PTS:

2. ANS:

PTS:

3. ANS:

PTS:

4. ANS:

PTS:

5. ANS:

PTS:

Match the words to the definitions below:

a. someone who has a lease or who d. a person who has been caused a
pays money for a property he
prejudice
leases
b. declaring a contract as a binding e. official permission to do
document
something
c. payment by installments

6. injured party

7. license

8. affirmation of a contract

9. lessor

10. hire-purchase

6. ANS:

PTS:

7. ANS:

PTS:

8. ANS:

PTS:

9. ANS:

PTS:

10. ANS:

PTS:

Match the phrases with the purpose:

a. Breaking off negotiations

d. Ending negotiations

b. Dealing with conflict

e. Bargaining

c. Rejecting

11. I think we should look at the points we agree on

12. I dont think it would be sensible for us to...

13. Can we go through the points weve agreed?

14. It would be better if we looked for some independent arbitrator

15. If we purchased all you produce, would you grant us exclusivity?

11. ANS:

PTS:

12. ANS:

PTS:

13. ANS:

PTS:

14. ANS:

PTS:

15. ANS:

PTS:

Compare the two lists of expressions commonly used in complaints. Match


the informal phrases with their formal equivalents.

a. we are sending the consignment f. the products are not satisfactory


to you carriage forward

b. we are not responsible for the


error

g. we will not re-order

c. we would like to complain about h. you have not followed our


instructions
d. we will have to take legal action i. please correct the error
e. you seem to have made an error

j. we would like a refund

16. its not our fault

17. you should make it right

18. we want our money back

19. you have to pay when the goods are returned to you

20. we will sue you

21. you made a mistake

22. we wont buy anything from you again

23. the goods are rubbish

24. were complaining about

25. why dont you pay attention?

16. ANS:

PTS:

17. ANS:

PTS:

18. ANS:

PTS:

19. ANS:

PTS:

20. ANS:

PTS:

21. ANS:

PTS:

22. ANS:

PTS:

23. ANS:

PTS:

24. ANS:

PTS:

25. ANS:

PTS:

Match the types of contracts with their correspondent in Romanian:

a. Contract de consultan tehnic

e. Contract de obiective

b. Contract de consignaie

f. Contract de navlosire

c. Contract de nchiriere

g. Contract de licen pentru brevet


de invenie

d. Contract de asigurare

h. Contract de mandat

26. License Contract

27. Agent Contract

28. Charter Party

29. Turn-key contract

30. Insurance contract

31. Engineering contract

32. Leasing contract

33. Consignment contract

26. ANS:

PTS:

27. ANS:

PTS:

28. ANS:

PTS:

29. ANS:

PTS:

30. ANS:

PTS:

31. ANS:

PTS:

32. ANS:

PTS:

33. ANS:

PTS:

Match the following INCOTERMS with their definition:

a. the seller must pay the costs and e. the seller fulfills his obligation
freight necessary to bring the
when he has made the goods
goods to the port of destination
available at his premises to the
buyer
b. the seller fulfills his obligation to f. the seller fulfills his obligation
deliver when the goods have
when the goods have been made
been made available at the
available at the named place in
named place in the country of
the country of destination. The
importation
seller has to bear the risks and
costs including duties, taxes and
other charges of delivering the
goods
c. the seller has the same
obligations as under CFR but
with the addition that he has to
procure marine insurance

d. the seller fulfills his obligation to


deliver when the goods have
passed over the ships rail at the
named port of shipment

34. EXW (Ex works)

35. F.O.B

g. the seller has the same


obligations as under CPT
(carriage paid to...) but with the
addition that the seller has to
procure cargo insurance against
the buyers risk of loss and
damage to the goods during the
carriage

36. DDU (delivered duty unpaid)

37. CFR (cost and freight)

38. CIF (cost, insurance and freight)

39. CIP (carriage and insurance paid to..)

40. DDP (delivered duty paid)

34. ANS:

PTS:

35. ANS:

PTS:

36. ANS:

PTS:

37. ANS:

PTS:

38. ANS:

PTS:

39. ANS:

PTS:

40. ANS:

PTS:

Question 1
10 din 10 puncte

Bifai True pentru a obine punctul din oficiu


Answer
Selected Answer: True

Question 2
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Datoram adresa si numarul dumneavoastra de telefon
domnului/companiei X
Answer
Selected
Answer:

b.
We owe your address and telephone number to Mr./X
company.

Question 3
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods

requested.
Answer
Selected
Answer:

b.
Cu regret va informam ca nu va putem oferi la vanzare
marfurile solicitate.

Question 4
4.5 din 4.5 puncte

Choose the correct alternative:


How many people approximately speak English today worldwide?
Answer
Selected Answer:

a.
over 1 billion

Question 5
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


M-ar
ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din
organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de
mai mare folos pentru compania.
Answer
Selected
Answer:

b.
I would be glad should I had the opportunity to talk to you

or someone in your organization to see where my package


of qualifications would be of greater use to the company.

Question 6
0 din 4.5 puncte

Decide if the sentence is true (T) or (F):


The Great Vowel Shift is more focus on vowels.
Answer
Selected Answer: True

Question 7
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste
articole precum si lista de preturi.
Answer
Selected
Answer:

a.
We would like to have your latest catalogues for these
items and the price list.

Question 8
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
What are the features of a business letter?

Answer
Selected
Answer:

a.
practical purpose, clear, concise, polite, correct use of
terms

Question 9
4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):


Standard English is spoken by educated English natives.
Answer
Selected Answer: False

Question 10
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected
Answer:

c.
Am fost atras de anuntul dvs din numarul de azi al
ziarului Libertatea.

Question 11
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din


cumparatorii engross importanti din zona X.
Answer
Selected
Answer:

c.
For you information, we would like to show you that we
are one of the leading wholesale buyers in X area.

Question 12
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination
of the Agreement.
Answer
Selected
Answer:

b.
Va scriu cu privire la scrisoarea dvs din data de 24 martie
prin care solicitati terminarea contractului

Question 13
4.5 din 4.5 puncte

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer:

a.

pronunciation, spelling, grammar, vocabulary

Question 14
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
Why is a business letter important?
Answer
Selected
Answer:

d.
the most important and safe means of communication,
legal value, fact recording value, conveying info,
advertising, buying and selling

Question 15
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
Welsh is a:
Answer
Selected Answer:

c.
dialect of English

Question 16
4.5 din 4.5 puncte

Choose the correct alternatives


alternatives:

What is a letter of inquiry?


Answer
Selected Answer:

b.
letter of request of information, proposal

Question 17
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de
................
despre care am luat la cunostinta cu interes prin intermediul site
site--ului
www.myjob.ro.
Answer
Selected
Answer:

b.
Please allow me to submit my candidature for the position
of ........ that I took note of with great interest by means of
the site www.myjob.ro

Question 18
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


As dori sa discut acest program cu dvs la telefon.
Answer

Selected
Answer:

b.
I would like to discuss this program with you on the
phone.

Question 19
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Confirmam de primirea scrisorii dvs de cerere de oferta.
Answer
Selected Answer:

b.
We acknowledge receipt of your offer request.

Question 20
4.5 din 4.5 puncte

Choose the best alternative


alternative:
In business letters it is recommendable to use more:
Answer
Selected Answer:

a.
personal pronoun WE

Question 21
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:

Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne


puteti aproviziona cu materiale de buna calitate.
Answer
Selected
Answer:

c.
We are a clothes manufacturing company and we want to
know if you can supply us with quality materials.

20 mai 2013 16:31:26 EEST


OK

Question 1
10 din 10 puncte

Bifai True pentru a obine punctul din oficiu


Answer
Selected Answer: True

Question 2
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Datoram adresa si numarul dumneavoastra de telefon
domnului/companiei X
Answer
Selected
Answer:

b.
We owe your address and telephone number to Mr./X
company.

Question 3
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


We regret to inform you that we are unable to offer for sale the goods
requested.
Answer
Selected
Answer:

b.
Cu regret va informam ca nu va putem oferi la vanzare
marfurile solicitate.

Question 4
4.5 din 4.5 puncte

Choose the correct alternative:


How many people approximately speak English today worldwide?
Answer

Selected Answer:

a.
over 1 billion

Question 5
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


M-ar
ar bucura daca as avea oportunitatea de a vorbi cu dvs. sau cineva din
organizatia dvs. pentru a vedea unde pachetul meu de calificari ar fi de
mai mare folos pentru compania.
Answer
Selected
Answer:

b.
I would be glad should I had the opportunity to talk to you
or someone in your organization to see where my package
of qualifications would be of greater use to the company.

Question 6
0 din 4.5 puncte

Decide if the sentence is true (T) or (F):


The Great Vowel Shift is more focus on vowels.
Answer
Selected Answer: True

Question 7
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Dorim sa primim ultimele dumneavoastra cataloage referitoare la aceste
articole precum si lista de preturi.
Answer
Selected
Answer:

a.
We would like to have your latest catalogues for these
items and the price list.

Question 8
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
What are the features of a business letter?
Answer
Selected
Answer:

a.
practical purpose, clear, concise, polite, correct use of
terms

Question 9
4.5 din 4.5 puncte

Decide if the sentence is true (T) or (F):


Standard English is spoken by educated English natives.
Answer
Selected Answer: False

Question 10
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I was attracted to your advertisement in the current issue of Libertatea.
Answer
Selected
Answer:

c.
Am fost atras de anuntul dvs din numarul de azi al
ziarului Libertatea.

Question 11
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Pentru informarea dumneavoastra dorim sa va aratam ca suntem unul din
cumparatorii engross importanti din zona X.
Answer
Selected
Answer:

c.
For you information, we would like to show you that we
are one of the leading wholesale buyers in X area.

Question 12
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


I am writing regarding your letter dated 24 March requesting termination
of the Agreement.

Answer
Selected
Answer:

b.
Va scriu cu privire la scrisoarea dvs din data de 24 martie
prin care solicitati terminarea contractului

Question 13
4.5 din 4.5 puncte

Choose the correct alternative:


Between British and American English there are differences in:
Answer
Selected Answer:

a.
pronunciation, spelling, grammar, vocabulary

Question 14
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
Why is a business letter important?
Answer
Selected
Answer:

d.
the most important and safe means of communication,
legal value, fact recording value, conveying info,
advertising, buying and selling

Question 15
4.5 din 4.5 puncte

Choose the correct alternative


alternative:
Welsh is a:
Answer
Selected Answer:

c.
dialect of English

Question 16
4.5 din 4.5 puncte

Choose the correct alternatives


alternatives:
What is a letter of inquiry?
Answer
Selected Answer:

b.
letter of request of information, proposal

Question 17
4.5 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Va rog sa imi permiteti sa va prezint candidatura mea pentru postul de
................
despre care am luat la cunostinta cu interes prin intermediul site
site--ului
www.myjob.ro.
Answer

Selected
Answer:

b.
Please allow me to submit my candidature for the position
of ........ that I took note of with great interest by means of
the site www.myjob.ro

Question 18
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


As dori sa discut acest program cu dvs la telefon.
Answer
Selected
Answer:

b.
I would like to discuss this program with you on the
phone.

Question 19
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Confirmam de primirea scrisorii dvs de cerere de oferta.
Answer
Selected Answer:

b.
We acknowledge receipt of your offer request.

Question 20
4.5 din 4.5 puncte

Choose the best alternative


alternative:
In business letters it is recommendable to use more:
Answer
Selected Answer:

a.
personal pronoun WE

Question 21
0 din 4.5 puncte

Choose the answer that corresponds to the best translation:


Suntem o firma producatoare de confectii si dorim sa ne spuneti daca ne
puteti aproviziona cu materiale de buna calitate.
Answer
Selected
Answer:

c.
We are a clothes manufacturing company and we want to
know if you can supply us with quality materials.

20 mai 2013 16:31:26 EEST


OK

Question 1
10 din 10 puncte

Pentru a primi un punct din oficiu bifati True.


Answer
Selected Answer: True
Question 2
0 din 5 puncte
Match the words to the definitions below:
Answer
Question
injured party

Selected Match
a.
payment by installments

license

d.
official permission to do something

affirmation of a
contract
lessor

c.
declaring a contract as a binding document
b.
someone who has a lease or who pays money for a
property he leases

hire-purchase

e.
a person who has been caused a prejudice

Question 3
5 din 5 puncte

Choose the best alternative:


Business writing is:
Answer
Selected Answer:

c.
interactional

Question 4
5 din 5 puncte
Choose the best alternative:
Cross-cultural
cultural communication belongs to.....
Answer
Selected
Answer:

b.
combination of anthropology, psychology and cultural
studies

Question 5
5 din 5 puncte
Choose the best alternative:
We are ............ for your name and address to your Commercial Agency in
our city.
Answer
Selected Answer:

a.
indebted

Question 6
0 din 5 puncte
Compare the two lists of expressions commonly used in complaints.
Match the informal phrases with their formal equivalents.

Answer
Question
its not our fault

Selected Match
e.
we are not responsible for the error

you should make it right

g.
please correct the error

we want our money back

b.
we would like a refund

you have to pay when the goods


are returned to you
we will sue you

i.
we would like to complain about
f.
we will have to take legal action

you made a mistake

h.
we are not responsible for the error

we wont buy anything from you

d.

again

we will not re-order

the goods are rubbish

c.
you have not followed our
instructions

were complaining about

a.
we are sending the consignment to
you carriage forward

why dont you pay attention?

j.
you seem to have made an error

Question 7
0 din 5 puncte
Choose the best alternative:
The ........ business of the company is timber sales.
Answer
Selected Answer:

a.
main

Question 8
0 din 5 puncte
Match the phrases with the purpose:
Answer

Question

Selected Match

I think we should look at the points we agree


on

I dont think it would be sensible for us to...

d.
Breaking off
negotiations
e.
Ending negotiations

Can we go through the points weve agreed?

b.
Rejecting

It would be better if we looked for some


independent arbitrator
If we purchased all you produce, would you
grant us exclusivity?
Question 9
5 din 5 puncte
Choose the best alternative:
The tone of a letter of complaint should be:
Answer
Selected Answer:

c.
firm but polite

Question 10

c.
Dealing with conflict
a.
Bargaining

5 din 5 puncte
Decide if the sentence is true (T) or false (F) :
Yours faithfully is a way of closing a letter started with Gentlemen.
Answer
Selected Answer: False
Question 11
5 din 5 puncte
Decide if the sentence is true (T) or false (F) :
The offer is the reply to a letter of order.
Answer
Selected Answer: False
Question 12
5 din 5 puncte
Decide if the sentence is true (T) or false (F) :
Kindly let us have your final answer represents an ending line for a
letter of reply.
Answer
Selected Answer: True
Question 13
5 din 5 puncte
Put the paragraphs of this letter in the correct order:

Ms M BPacheco
Rua J Falcao 20-7
4001 Porto
Portugal
15 July 20___
Dear Ms Pacheco
a)

I am afraid that I have some bad news.

b)

Thank you very much for your letter.

c)

I hope that this does not inconvenience you in any way.

d)

I hope that you have completely recovered now.

e)

Due to unforeseen problems, we are unable to deliver your


order on time.

f)

Please give my regards to Mr Segall.

g)

We expect to be back to normal by the end of this month, so I


am sure that you will receive the goods within three weeks.

h)

I was sorry to hear that you have been ill recently.

Kind regards
Kim Wang
Overseas Sales Dept.
Answer
Selected Answer:

b.
b-h--d-a-e-c-g-f

Question 14
5 din 5 puncte
Translate into English (choose the best sentence) :
Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de
comanda.
Answer
Selected
Answer:

b.
We take this opportunity to thank you for your letter of
order.

Question 15
5 din 5 puncte
Choose the best alternative:
A contract is a:
Answer

Selected Answer:

b.
legally binding document

Question 16
5 din 5 puncte
Choose the best alternative:
The English term for the Romanian S.R.L. is:
Answer
Selected Answer:

b.
limited liability company

Question 17
0 din 5 puncte
Translate into English (choose the best sentence) :
Cercetatorii au discutat despre introducerea unei legi care sa protejeze
oamenii impotriva concedierii incorecte.
Answer
Selected
Answer:

b.
The researchers had talked about the introduction of a law
who protect people against unfair dismissal.

Question 18
0 din 5 puncte
Translate into English (choose the best sentence) :

Va multumim ca ati fost atat de prompti in trimiterea documentelor


pentru ultima noastra comanda.
Answer
Selected
Answer:

b.
Thank you for having being so prompts in sending the
documents for our last order.

Question 19
0 din 5 puncte
Choose the best alternative:
The best form of advertising is free ................. advertising, which occurs
when satisfied customers recommend products or services to their friends.
Answer
Selected Answer:

b.
mouth
mouth-to-mouth

20 mai 2013 16:32:39 EEST


OK

ENGLEZA
TRUE/FALSE
1. Decide if the sentence is true (T) or false (F) :
Communication studies as a discipline was defined since ancient times.
ANS: F
Communication studies as a discipline was defined early 20th century.
PTS: 1
2. Decide if the sentence is true (T) or false (F) :
Communication is specific only for humans, because it deals with understanding messages.
ANS: F
Communication is central to human experience, but animals also have a system of communication.
PTS: 1
3. Decide if the sentence is true (T) or false (F) :
Language register and formality scale are two different things.
ANS: F
Language register is analyzed on the formality scale.
PTS: 1
4. Decide if the sentence is true (T) or false (F) :
Language register depends on variables such as: social background, geography, age and sex.
ANS: T

PTS: 1

5. Decide if the sentence is true (T) or false (F) :


Jargon is a suburban type of language.
ANS: F
Jargon is specialized language used in fields such as: economics, law, medicine etc.
PTS: 1
6. Decide if the sentence is true (T) or false (F) :
The words we use do not matter so much, it is the message that counts.
ANS: F

The words we use define ourselves and a wrong choice of words means a wrong message.
PTS: 1
7. Decide if the sentence is true (T) or false (F) :
Yours faithfully is a way of closing a letter started with Gentlemen.
ANS: F
Yours faithfully is a way of closing a letter started with Dear Sir/Madam.
PTS: 1
8. Decide if the sentence is true (T) or false (F) :
We acknowledge receipt of your inquiry dated... is an opening line for an offer.
ANS: T

PTS: 1

9. Decide if the sentence is true (T) or false (F) :


In an adjustment letter you never have to explain the cause of the problem.
ANS: F
In an adjustment letter you must give explanations of what went wrong and why.
PTS: 1
10. Decide if the sentence is true (T) or false (F) :
The adjustment letter is the reply to a letter of inquiry.
ANS: F
The adjustment letter is the reply to a letter of complaint.
PTS: 1
11. Decide if the sentence is true (T) or false (F) :
The offer is the reply to a letter of order.
ANS: F
The offer is the reply to a letter of inquiry.
PTS: 1
12. Decide if the sentence is true (T) or false (F) :
Kindly let us have your final answer represents an ending line for a letter of reply.
ANS: T

PTS: 1

13. Decide if the sentence is true (T) or false (F) :

The quality control is the practice of checking the quality of a product by testing samples.
ANS: T

PTS: 1

14. Decide if the sentence is true (T) or false (F) :


A loan is a sum of money given by one person or institution to another, to be repaid at a fixed
future date.
ANS: T

PTS: 1

15. Decide if the sentence is true (T) or false (F) :


As a rule the order is placed on an order form, which gives all the details on quantities, qualities,
terms of delivery, terms of payment and prices, packing, sizes, deadlines and others.
ANS: T

PTS: 1

16. Decide if the sentence is true (T) or false (F) :


A discount is what remains from a companys income from sales after its expenses have been
deducted.
ANS: F

PTS: 1

17. Decide if the sentence is true (T) or false (F) :


Currency represents the system of money used in a country.
ANS: T

PTS: 1

18. Decide whether this is true (T) or false (F):


There is a strict opposition between oral message and written message.
ANS: F
There is no strict opposition between oral and written message due to technology.
PTS: 1
19. Decide if the sentence is true (T) or false (F) :
Business writing is elaborated and evocative.
ANS: F
Business writing is succinct, specific and accurate.
PTS: 1
20. Decide if the sentence is true (T) or false (F) :
The Memo is a type of correspondence which belongs to the post-contract correspondence
category.

ANS: F
The Memo belongs to high-speed correspondence.
PTS: 1
21. Decide if the sentence is true (T) or false (F) :
A letter of complaint is not a friendly letter.
ANS: F
A letter of complaint should be though authoritative, but friendly and constructive.
PTS: 1
22. Decide if the sentence is true (T) or false (F) :
Oral communication in business makes use of informal discourse.
ANS: T

PTS: 1

23. Decide if the sentence is true (T) or false (F):


Slang is common in both oral and written communication.
ANS: F
Slang is sometimes admitted only in oral communication.
PTS: 1
MULTIPLE CHOICE
1. Choose the best alternative:
The . describes the financial state of the business.
a. financial statement
b. balance sheet
ANS: B

c. financial reporting

PTS: 1

2. Choose the best alternative:


The cash dispenser is:

a. someone who spends money


b. machine outside a bank
ANS: B

PTS: 1

3. Choose the best alternative:

c. device used to sort out money from which


you can obtain money with a card

The English term for the Romanian S.R.L. is:


a. joint venture
b. public limited company
ANS: C

c. limited liability company

PTS: 1

4. Choose the best alternative:


The shares of a public limited company are quoted at the:
a.
b.

Stock Exchange
Trade Register

ANS: A

c. Chamber of Commerce

PTS: 1

5. Choose the best alternative:


The part of the economy that creates wealth is:
a. trade
b. commerce
ANS: B

c. business
PTS: 1

6. Choose the best alternative:


The ........ business of the company is timber sales.
a. core
b. main
ANS: A

c. principal
PTS: 1

7. Choose the best alternative:


....

managers are responsible for the strategy of the company.

a. middle
b. top
ANS: B

c. business
d. senior
PTS: 1

8. Choose the best alternative:


A company is run by a .........
a. board of managers
b. council of administration
ANS: C

c. board of directors

PTS: 1

9. Choose the word that best completes the following sentence:


The government requires everybody to make a financial contribution towards their ______
education.

a. higher
b. high
ANS: A

c. highest
d. highly
PTS: 1

10. Choose the word that best completes the following sentence:
Telecommunication shopping is more than technological equipment enabling changes in
______________.

a. buying habits
b. habits of buying
ANS: A

c. habits buying
PTS: 1

11. Choose the word that best completes the following sentence:
Large companies could easily set up their own advertising departments, but they tend to hire the
services of a/an_________________________

a. advertising agency
b. advertising company
ANS: A

c. public relations company

PTS: 1

12. Choose the word that best completes the following sentence:
The set of customers whose needs a company plans to satisfy, and therefore to expose to an
advertisement are known as the ______________________ market.
a. aimed
b. segmented
ANS: C

c. target
PTS: 1

13. Choose the best alternative:


We ................. from Messrs. Blake & Sons that you export furniture.
a. understand
b. advise
ANS: A

c. inform
PTS: 1

14. Choose the best alternative:


We are ............ for your name and address to your Commercial Agency in our city.
a. told
b. indebted
ANS: B

c. interested
PTS: 1

15. Choose the best alternative:


It is always a pleasure to ......... from an old friend.

a. hearing
b. hear

c. having heard

ANS: B

PTS: 1

16. Choose the best alternative:


................ to your letter, here is our opinion.
a. to answer
b. as a reply
ANS: C

c. in reply
PTS: 1

17. Choose the best alternative:


Your letter ............15 July arrived yesterday.
a. of
b. from

c. at

ANS: A

PTS: 1

18. Choose the best alternative:


A breach of contract may be:
a. committed
b. made
ANS: A

c. done
PTS: 1

19. Choose the best alternative:


A contract is a:
a. legally binding document
b. an agreement
ANS: A

c. a business document

PTS: 1

20. Put the paragraphs of this letter in the correct order:


Ms M BPacheco
Rua J Falcao 20-7
4001 Porto
Portugal
15 July 20___
Dear Ms Pacheco
a)

I am afraid that I have some bad news.

b)

Thank you very much for your letter.

c)

I hope that this does not inconvenience you in any way.

d)

I hope that you have completely recovered now.

e)

Due to unforeseen problems, we are unable to deliver your order on time.

f)

Please give my regards to Mr Segall.

g)

We expect to be back to normal by the end of this month, so I am sure that you will
receive the goods within three weeks.

h)

I was sorry to hear that you have been ill recently.

Kind regards
Kim Wang
Overseas Sales Dept.

a. b-a-d-h-g-c-e-f
b. a-b-d-h-e-c-g-f
ANS: C

c. b-h-d-a-e-c-g-f
PTS: 1

21. Choose the best alternative:


The best form of advertising is free ................. advertising, which occurs when satisfied customers
recommend products or services to their friends.
a. mouth-to-mouth
b. word-of-mouth
ANS: B

c. mouth-to-ear
PTS: 1

22. Choose the best alternative:


A contract to produce the advertisements for a specific company product or service is known as
a/an .....................
a. account
b. deal
ANS: A

c. arrangement
d. agreement
PTS: 1

23. Choose the best alternative:


The type of discourse used in business communication is:
a. narrative
b. informative
ANS: D

c. argumentative
d. informative and argumentative
PTS: 1

24. Choose the best alternative:

Standard English is used by:


a. natives
b. non-natives
ANS: B

c. businessmen
d. all over the world
PTS: 1

25. Choose the best alternative:


The differences between British and American English are in point of:
a. grammar
b. pronunciation
ANS: D

c. spelling and vocabulary


d. grammar, pronunciation, vocabulary and
spelling
PTS: 1

26. Choose the best alternative:


The written message makes use of:
a. signs
b. alphabet
ANS: D

c. iconic elements
d. all the above
PTS: 1

27. Choose the best alternative:


Business writing is:
a. transactional
b. interactional
ANS: B

c. rational
d. economical
PTS: 1

28. Choose the best alternative:


The amount of money put into a company by its shareholders is a/an ...............
a. company capital
b. corporate capital
ANS: C
29.

c. share capital
d. current capital
PTS: 1

Translate into English (choose the best sentence) :


Va multumim ca ati fost atat de prompti in trimiterea documentelor pentru ultima noastra comanda.
a. Thank you for had been so prompt in
sending the documents for our last order.
b. Thank you for having been so prompt in
sending the documents for our last order.

c. Thank you for having being so prompts in


sending the documents for our last order.

ANS: B
30.

PTS: 1

Translate into English (choose the best sentence) :


Folosim acest prilej pentru a va multumi pentru scrisoarea dvs. de comanda.
a. We use this prilege to thank you for your
letter of order.
b. We take this occasion to thank you for
your ordering letter
ANS: C

31.

c. We take this opportunity to thank you for


your letter of order.

PTS: 1

Translate into English (choose the best sentence) :


Asteptam cu nerabdare sa avem vesti de la dvs. curand.
a. We look forward to hearing from you
soon.
b. We are looking forward to hear from you
soon.
ANS: A

c. We look forward to hear from you soon.

PTS: 1

32. Translate into English (choose the best sentence) :


Suntem interesati sa facem o comanda la compania dvs.
a. We are interested to place an order with c. We are interested in placing an order with
your company.
your company.
b. We are interested of placing an order with
your company.
ANS: C

PTS: 1

33. Translate into English (choose the best sentence) :


Vom avea grija ca marfa nelivrata sa fie urgent expediata prin posta.
a. We shall arrange the short delivered goods c. We shall do arranging the short delivered
to be urgently posted.
goods to be urgently posted.
b. We shall arrange the short delivery goods
to be urgent posted.
ANS: A

PTS: 1

34. Translate into English (choose the best sentence) :


Vor incepe sa construiasca noua companie de indata ce vor primi banii:
a. They will start building the new company c. They will begin building the new
as soon as they have received the money.
company as soon as they received the
money.
b.
They will begin to build the new

company as soon as they will receive the


money.
ANS: A

PTS: 1

35. Translate into English (choose the best sentence) :


Cercetatorii au discutat despre introducerea unei legi care sa protejeze oamenii impotriva
concedierii incorecte.
a. The researchers had talked about the
introduction of a law who protect people
against unfair dismissal.

c. The researchers talked about the


introducing of a law to protect people
against unfair dismissal.

b. The researchers talked about the


introduction of a law to protect people
against unfair dismissal.
ANS: B

PTS: 1

36. Choose the best alternative:


How many major categories of business correspondence are there?
a. 2
b. 4
ANS: A

c. 6
PTS: 1

37. Choose the best alternative:


The letter of application is a letter of....
a. introduction
b. inquiry
ANS: B

c. presentation

PTS: 1

38. Choose the best alternative:


The Offer is a letter of....
a. sale
b. firmness
ANS: D

c. self-advertisement
d. goodwill, self-advertisement

PTS: 1

39. Choose the best alternative:


The letter of inquiry has....
a. a legal value
b. a fact recording value
ANS: D

PTS: 1

40. Choose the best alternative:

c. an informative value
d. a legal and fact recording value

How many types of letters of inquiry are there?


a. 2
c. 3
b. 1
d. several
ANS: A

PTS: 1

41. Choose the best alternative:


How many paragraphs should a business e-mail have?
a. 2
b. 4-5
ANS: B

c. as many as needed
PTS: 1

42. Choose the best alternative:


The tone of a letter of complaint should be:
a. firm
b. firm but polite
ANS: B

c. authoritative but friendly


d. authoritative

PTS: 1

43. Choose the best translation:


Termenul in engleza pentru Partile la contract este:
a. contracting parts
c. contracting parties
b. contractors
ANS: C

PTS: 1

44. Choose the best translation:


Daca preturile si conditiile sunt adecvate, prezenta comanda de incercare poate duce la o
colaborare substantiala.
a. If your prices and terms are suitable, this c. If your prices and terms are adequate, this
trial order may lead to considerable
attempt order may result in substantial
business
collaboration
b. If your prices and conditions are
acceptable, the present test order may lead
to considerable collaboration
ANS: A

PTS: 1

45. Choose the best alternative:


All communication is...
a. human
b. cultural
ANS: D

PTS: 1

46. Choose the best alternative:


Cross-cultural communication belongs to.....

c. interactive
d. interactive and cultural

a. cultural studies

c. combination of anthropology, sociology,


cultural studies, humanities, pychology

b. combination of anthropology, psychology


and cultural studies
ANS: B

PTS: 1

47. Choose the best alternative:


Miscommunication is due to the following factors:
a. cultural differences and language skills
c. individual personality, cultural
differences, language skills
b. context, mood, cultural differences
ANS: A

PTS: 1

MATCHING
Match the phrases with their Romanian translation:
a. pentru a atenua efectele

d. nu livreaz

b. n numele/din partea
c. aceasta ne-ar conveni

e. s pretind daune/despgubiri

1.
2.
3.
4.
5.

this would suit us


fail to deliver
to smooth out the effects
to claim damages
on behalf of

1.
2.
3.
4.
5.

ANS:
ANS:
ANS:
ANS:
ANS:

C
D
A
E
B

PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1

Match the words to the definitions below:


a. someone who has a lease or who pays
d. a person who has been caused a prejudice
money for a property he leases
b. declaring a contract as a binding document e. official permission to do something
c. payment by installments
6.
7.
8.
9.
10.

injured party
license
affirmation of a contract
lessor
hire-purchase

6. ANS: D

PTS: 1

7.
8.
9.
10.

ANS:
ANS:
ANS:
ANS:

E
B
A
C

PTS:
PTS:
PTS:
PTS:

1
1
1
1

Match the phrases with the purpose:


a. Breaking off negotiations
b. Dealing with conflict
c. Rejecting

d. Ending negotiations
e. Bargaining

11.
12.
13.
14.
15.

I think we should look at the points we agree on


I dont think it would be sensible for us to...
Can we go through the points weve agreed?
It would be better if we looked for some independent arbitrator
If we purchased all you produce, would you grant us exclusivity?

11.
12.
13.
14.
15.

ANS:
ANS:
ANS:
ANS:
ANS:

B
C
D
A
E

PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1

Compare the two lists of expressions commonly used in complaints. Match the informal phrases
with their formal equivalents.

a. we are sending the consignment to you


carriage forward
b. we are not responsible for the error
c. we would like to complain about
d. we will have to take legal action
e. you seem to have made an error

f.

the products are not satisfactory

g.
h.
i.
j.

we will not re-order


you have not followed our instructions
please correct the error
we would like a refund

16.
17.
18.
19.
20.
21.
22.
23.
24.
25.

its not our fault


you should make it right
we want our money back
you have to pay when the goods are returned to you
we will sue you
you made a mistake
we wont buy anything from you again
the goods are rubbish
were complaining about
why dont you pay attention?

16.
17.
18.
19.
20.
21.
22.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

B
I
J
A
D
E
G

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1
1
1

23. ANS: F
24. ANS: C
25. ANS: H

PTS: 1
PTS: 1
PTS: 1

Match the types of contracts with their correspondent in Romanian:

a. Contract de consultanta tehnica


b. Contract de consignatie
c. Contract de nchiriere
d. Contract de asigurare
26.
27.
28.
29.
30.
31.
32.
33.

License Contract
Agent Contract
Charter Party
Turn-key contract
Insurance contract
Engineering contract
Leasing contract
Consignment contract

26.
27.
28.
29.
30.
31.
32.
33.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

G
H
F
E
D
A
C
B

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

e. Contract de obiective
f. Contract de navlosire
g. Contract de licenta pentru brevet de
inventie
h. Contract de mandat

1
1
1
1
1
1
1
1

Match the following INCOTERMS with their definition:


a. the seller must pay the costs and freight
e. the seller fulfills his obligation when he
necessary to bring the goods to the port of
has made the goods available at his
destination
premises to the buyer
b. the seller fulfills his obligation to deliver f. the seller fulfills his obligation when the
when the goods have been made available
goods have been made available at the
at the named place in the country of
named place in the country of destination.
importation
The seller has to bear the risks and costs
including duties, taxes and other charges
of delivering the goods
c. the seller has the same obligations as
g. the seller has the same obligations as
under CFR but with the addition that he
under CPT (carriage paid to...) but with
has to procure marine insurance
the addition that the seller has to procure
cargo insurance against the buyers risk of
loss and damage to the goods during the
carriage
d. the seller fulfills his obligation to deliver
when the goods have passed over the
ships rail at the named port of shipment
34. EXW (Ex works)

35.
36.
37.
38.
39.
40.

F.O.B
DDU (delivered duty unpaid)
CFR (cost and freight)
CIF (cost, insurance and freight)
CIP (carriage and insurance paid to..)
DDP (delivered duty paid)

34.
35.
36.
37.
38.
39.
40.

ANS:
ANS:
ANS:
ANS:
ANS:
ANS:
ANS:

E
D
B
A
C
G
F

PTS:
PTS:
PTS:
PTS:
PTS:
PTS:
PTS:

1
1
1
1
1
1
1

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