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Manager - Facilities & Cleaning Services and Operations - Domin Resources FZC HFZ
Dubai - Email me on Indeed: indeed.com/r/Joel-Abraham/1dc181725d03c9f0
Individual with over 9 years of Operational experience of successfully managing Facility and Cleaning,
Recruitment and other support functions within fast-paced corporate environments. Comfortable working
with people of all levels and having an excellent commercial approach to solving problems and developing
business processes. Having proven people management skills, and is excellent in maintaining public
relations with exceptional interpersonal and communication skills.
Skills and Competencies
Develop and implement strategic initiatives for recruiting diverse talent in a multi-sited
organization
Ability to gain respect and trust of stakeholders by maintaining high level of integrity.
Excellent skills with managing cost effective measures and continuously deliver service
Clear sense of the vision and initiate action plans to invest for value addition.
Excellent verbal and written communication skill and very high interpersonal skills.
Negotiation skills
2)
WORK EXPERIENCE
Driving operational improvements, maximising the value of the asset base along with controlling operational
costs. Responsible for monitoring, continually improving standards of
Ensure delivery of cleaning services across premises and carry out incident investigation and reporting
whenever required. Undertake proactive actions as needed.
Set key performance indicators (KPIs) for the team and ensure the set deliverables are in conjunction with the
contract agreement (CA).
Maintain job safety analysis report and see that safety at work is ensured
Maintain the records of cleaning records and ensure that quality standards are always
complied to, prepare audit reports and conduct internal audits whenever required.
Ensure that cleaning tasks are evaluated in compliance to the Health and Safety rules and recommend safe
work place practices to mitigate any risk.
Provide basic toolbox talk to staff who undertake cleaning activity in controlled zones
Working with procurement section for the purchase and trial of equipment and chemicals
Manage the activity log and allocate tasks and seeing completion within set timeframes.
Ensuring compliance to all Environmental Health & Safety goals & objectives.
Actively take part in decision making and strategic meetings with the top management.
Ensure that the assistants are allocated cleaning and housekeeping tasks.
Manage the activity log and allocate tasks and seeing completion within set timeframes.
Train new team members on waste management and health and safety.
Ensuring compliance to all Environmental Health & Safety goals & objectives.
Maintain log of supplies and stationery and ensure that budgets are adhered to.
HR Administrator- Part-Time
Philips Claim Ltd - October 2009 to March 2010
Undertake employee satisfaction survey, analysis of the report, training needs analysis etc.
Co- ordinate with support teams to ensure SLAs are met and exceeded.
Undertake error analysis, trend analysis, forecast volumes of work etc.
Monitor the services offered to the top band customers and ensure that their expectations are
Adhere to the company's customer service guidelines to ensure queries are handled well.
MBA
University of Chester
2009 to 2011