Documente Academic
Documente Profesional
Documente Cultură
Software
and
Firmware
Upgrade
Guide
Document
version
1.1
October
1,
2015
Table
of
contents
1.
Introduction
........................................................................................................................................
4
1.1.
Purpose
of
the
document
............................................................................................................
4
1.2.
Intended
audience
.......................................................................................................................
4
1.3.
Document
history
.........................................................................................................................
4
1.3.1.
Change
log
.............................................................................................................................
4
Document
version
1.0
................................................................................................................................
4
Document
version
1.1
................................................................................................................................
4
1. Introduction
1.1. Purpose
of
the
document
The
purpose
of
this
document
is
to
provide
detailed
instructions
how
to
upgrade
from
NComputing
vSpace
Server
6.x,
7.x,
8.0,
8.1
and
8.2
to
NComputing
vSpace
Server
8.3.
The
document
focuses
on
the
essential
firmware
upgrades
that
are
required
for
NComputing
access
devices
in
order
to
operate
correctly
with
vSpace
Server
8.3.
Release
date
April
24,
2015
October
1,
2015
1.4. Glossary/Definitions
vSpace
Server
computer
system
running
the
NComputing
vSpace
Server
software.
vSpace
Client
computer
system
running
the
NComputing
vSpace
Client
software.
Access
Device
hardware
device
containing
an
embedded
version
of
vSpace
Client.
L300,
L350
or
M300.
L-series
device
an
L300
or
L350
Access
Device.
M-series
device
the
M300
Access
Device.
NC-Console
the
integrated
management
console
of
vSpace
Server.
Depending
on
installed
vSpace
Server
version
the
console
can
work
in
Management
Server
mode
or
Direct
mode.
vSpace
Management
Center,
VMC
a
device
management
system
containing
the
Management
Server
component,
database
and
a
web-based
management
console.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Management
Server
core
management
component,
contained
in
vSpace
Server
7.x
and
vSpace
Management
Center,
responsible
for
the
management
data
administration
and
management
communication
between
connected
devices,
servers
and
management
consoles.
Management
Serve
mode
operation
mode
of
the
NC-Console
in
which
the
console
acts
as
a
front-
end
for
the
Management
Server.
In
this
mode
all
NC-Consoles
communication
with
the
Access
Devices
goes
through
the
Management
Server.
Only
the
NC-Console
contained
in
vSpace
Server
7.0,
7.1,
8.0
and
8.1
can
operate
in
Management
Server
mode,
which
is
the
default
operation
mode
then.
Direct
mode
operation
mode
of
the
NC-Console
when
the
console
directly
communicates
with
the
Access
Devices.
Direct
mode
is
the
default
operation
mode
of
NC-Console
in
vSpace
Server
6.6,
8.2
and
8.3.
Boot
Server
for
Miniterm
service
one
of
vSpace
Servers
system
components.
The
Boot
Server
for
Miniterm
service
responds
to
server
auto-discovery
requests
from
vSpace
Clients.
It
is
also
responsible
for
delivering
device
firmware
updates
in
local
area
networks.
1.6. References
For
more
information
please
refer
to:
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product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
L300
and
L350
Ethernet
Virtual
Desktops
with
vSpace
Server
User
Manual
vSpace
Server
8.3
Video
Tutorials
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could
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from
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images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
2. Common
tasks
2.1. Using
the
NC-Console
2.1.1. Opening
the
NC-Console
1. Logon
to
the
vSpace
Server
as
an
administrator.
2. Open
the
Start
Menu
and
go
to
All
Programs
or
open
the
Start
Screen
and
go
to
Apps
by
name.
3. Go
to
NComputing
vSpace
and
click
the
NC-Console
icon.
3. Make
sure
the
proper
Server
address
of
the
Management
Server
is
entered.
The
default
user
name
and
password
is
vmcadmin.
a. For
vSpace
Server
7.0
and
7.1
the
default
Management
Server
address
is
localhost.
179348_v1
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2015
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The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
b. For
vSpace
Server
8.0
and
8.1
an
IP
address
of
vSpace
Management
Center
must
be
specified.
4. Click
the
Log
In
button
to
connect
to
the
Management
Server.
2.1.5. Checking
Management
Zone
ID
of
vSpace
Server
7.0,
7.1,
8.0
or
8.1
1. Open
the
NC-Console.
2. Make
sure
the
Console
works
in
Management
Server
mode.
Turn
it
into
Management
Server
mode
if
necessary.
3. Select
the
NComputing
vSpace
node
in
the
tree
on
the
left
hand
side.
4. Take
down
the
Management
Zone
ID.
179348_v1
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2015
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The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
4. Select
the
Management
Zone
tab
and
take
down
the
Hostname
and
IP
address
of
a
server
with
Zone
status
set
to
Master.
179348_v1
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2015
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Co.,
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product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
6. In
the
Device
Firmware
Updater
window
select
the
Latest
firmware
radio
button
and
click
the
OK
button
to
initiate
the
process.
Note:
As
the
Boot
Server
for
Minitrem
is
a
UDP-based
service
it
can
only
deliver
the
firmware
in
Local
Area
Networks.
The
access
devices
and
the
vSpace
Server
delivering
the
firmware
must
be
located
in
the
same
IP
subnet.
For
devices
located
in
remote
subnets
use
the
Direct
mode
with
an
FTP
server.
179348_v1
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2015
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Co.,
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The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
5. Right-click
a
selected
device
and
choose
the
Update
Device
Firmware
Directly
option
from
the
pop-up
menu.
6. In
the
Device
Firmware
Updater
window
select
the
Selected
firmware
radio
button.
7. Enter
the
FTP
URL
of
the
package
file
containing
the
desired
firmware
version.
Enter
the
FTP
user
name
and
password
if
necessary.
Note:
The
package
file
containing
the
desired
device
firmware
must
be
uploaded
to
the
FTP
server
prior
to
performing
the
upgrade.
This
method
allows
upgrading
devices
located
in
remote
subnets.
8. Click
the
OK
button
to
initiate
the
process.
179348_v1
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2015
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product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
2. Make
sure
the
Console
works
in
Management
Server
mode.
Turn
it
into
Management
Server
mode
if
necessary.
3. Select
the
Devices
node
in
the
tree
on
the
left
hand
side.
4. Click
the
Update
Firmware
button
located
above
the
device
list.
5. Depending
on
the
device
model
you
want
to
upgrade
select
the
M300/MX400
or
the
L300
tab.
6. Select
the
devices
to
be
upgraded
in
Select
Devices
To
Update
box.
7. Select
the
desired
firmware
version
(do
not
choose
the
Latest)
in
Select
Firmware
box.
8. Click
the
Confirm
button
to
initiate
the
process.
179348_v1
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2015
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product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
9. Click
the
Yes
button
in
pop-up
window
to
re-confirm
the
action.
Then
click
the
OK
button.
179348_v1
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product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
3. Click
Yes
when
asked
if
you
want
to
uninstall
NComputing
vSpace.
4. When
uninstalling
the
vSpace
Server
software
it
is
possible
to
keep
the
registration
data
and
the
vSpace
Server
software
license.
A
new
version
of
the
vSpace
Server
software
installed
on
the
same
machine
can
then
inherit
the
existing
registration
data
and
software
license.
Click
Yes
or
No
when
asked
if
you
want
to
delete
the
vSpace
Server
software
license.
179348_v1
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2015
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product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
5. The
system
must
be
rebooted
for
the
uninstall
process
to
finish.
Click
Yes
to
when
asked
if
you
want
to
restart
the
system
immediately.
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2015
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product
could
differ
from
the
images
shown.
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information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
3. Migration
scenarios
3.1. General
information
Different
vSpace
Server
software
and
device
firmware
versions
have
different
management
capabilities.
The
NC-Console
contained
in
all
vSpace
Server
versions
supports
the
Direct
mode
management,
while
Management
Server
mode
management
is
only
available
in
certain
versions.
Software
properties
Software
product
version
6.6.2
6.6.9
7.0.2
7.1.0
7.1.2
7.1.4
8.0.1
8.1.1
8.2.1
8.3.2
Software
build
version
6.6.2.3
6.6.9.1
7.0.2.1
7.1.2.9
7.1.11.2
7.1.13.1
8.0.1.16
8.1.1.5
8.2.1.8
8.3.2.12
Direct
mode
management
Possible
Possible
Possible
Possible
Possible
Possible
Possible
Possible
Possible
Possible
Management
Server
mode
management
Not
possible
Not
possible
Possible
Possible
Possible
Possible
Possible
Possible
Not
possible
Not
possible
Management
Server
location
(absent)
(absent)
Integrated
Integrated
Integrated
Integrated
External
External
(absent)
(absent)
Contained
L300
firmware
1.6.0
1.6.3
1.7.0
1.7.0
1.8.2
1.8.2
1.9.202
1.9.301
1.10.0
1.11.14
Contained
M300
firmware
2.0.2
2.0.54
2.1.0
2.1.0
2.1.1
2.1.1
2.1.1
2.1.1
2.2.2
2.2.2
Firmware
properties
Device
Firmware
Firmware
build
model
version
version
L300
L300
L300
L300
L300
L300
L300
L300
L350
M300
M300
M300
M300
M300
1.6.0
1.6.3
1.7.0
1.8.2
1.9.202
1.9.301
1.10.0
1.11.14
1.11.14
2.0.2
2.0.54
2.1.0
2.1.1
2.2.2
1.6.000-0003
1.6.003-0003
1.7.000-0003
1.8.002-0003
1.9.202-0003
1.9.301-0003
1.10.0-0003
1.11.14-0003
1.11.14-0003
2.0.2-R
2.0.54-R
2.1.0-R
2.1.1-R
2.2.2-beta
Contained
in
vSpace
Server
version
6.6.2
6.6.9
7.0.2,
7.1.0
7.1.2,
7.1.4
8.0.1
8.1.1
8.2.1
8.3.2.12
8.3.2.12
6.6.2
6.6.9
7.0.2,
7.1.0
7.1.4,
8.0.1,
8.1.1
8.2.1,
8.3.2
Direct
mode
upgrade
Possible
Possible
Possible
Not
possible
Not
possible
Not
possible
Possible
Possible
Possible
Possible
Possible
Possible
Possible
Possible
Management
Server
mode
upgrade
Not
possible
Not
possible
Possible
Possible
Possible
Possible
Not
possible
Not
possible
Not
possible
Not
possible
Not
possible
Possible
Possible
Not
possible
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Firmware
1.6
1.7
1.8
1.9
1.10
1.11
1.11
2.0
2.1
2.2
Recommended
firmware
upgrade
method
Direct
Direct
Management
Server
Management
Server
Direct
Direct
Direct
Direct
Direct
Direct
Direct
device
firmware
upgrade
in
Direct
mode
using
Boot
Server
for
Miniterm
service
or
an
FTP
server
(depending
on
the
location
of
devices).
Management
Server
device
firmware
upgrade
in
Management
Server
mode.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Device
model
L300
L300
L300
1.9
Not supported
L300
1.10
L300
1.11
L350
1.11
M300
2.0
M300
2.1
M300
2.2
1.
Software
2.
Firmware
1.
Software
2.
Firmware
1.
Software
2.
Firmware
1.
Software
2.
Firmware
1.
Software
2.
Firmware
1.
Software
2.
Firmware
Not
supported
software
version
does
not
support
devices
with
this
firmware
version.
The
software
must
be
upgraded
first
to
a
version
supporting
Management
Server
mode
upgrades
to
perform
an
upgrade
of
devices
running
this
firmware
version.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
6.x
to
version
8.3.
a. Uninstall
the
vSpace
Server
6.x
software.
b. Install
the
vSpace
Server
8.3
software.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Order
of
actions
1. Upgrade
the
vSpace
Server
6.x
to
version
8.3.
a. Uninstall
the
vSpace
Server
6.x
software.
b. Install
the
vSpace
Server
8.3
software.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
7.x
to
version
8.3.
a. Uninstall
the
vSpace
Server
7.x
software.
b. Install
the
vSpace
Server
8.3
software.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
7.x
to
version
8.3.
a. Uninstall
the
vSpace
Server
7.x
software.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Installed
and
operational
vSpace
Server
7.1
acting
as
Management
Zone
Master
L300
devices
connected
to
Management
Server
running
on
vSpace
Server
7.1
L300
1.11
firmware
uploaded
to
vSpace
Server
7.1
acting
as
Zone
Master
Sequence
of
actions
1. Upgrade
the
L300
devices
to
1.11
firmware.
Perform
a
Management
Server
based
firmware
upgrade.
Note:
there
might
be
delay
of
several
minutes
until
the
device
receives
the
update
command
from
the
Management
Server
contained
in
vSpace
Server
7.1.
2. Upgrade
the
vSpace
Server
7.1
to
version
8.3.
a. Uninstall
the
vSpace
Server
7.1
software.
b. Install
the
vSpace
Server
8.3
software.
Installed
and
operational
vSpace
Server
7.1
acting
as
Management
Zone
Master
L300
devices
connected
to
Management
Server
running
on
vSpace
Server
7.1
L300
1.11
firmware
uploaded
to
vSpace
Server
7.1
acting
as
Zone
Master
Sequence
of
actions
1. Upgrade
the
L300
devices
to
1.11
firmware.
Perform
a
Management
Server
based
firmware
upgrade.
Note:
there
might
be
delay
of
several
minutes
until
the
device
receives
the
update
command
from
the
Management
Server
contained
in
vSpace
Server
7.1.
2. Upgrade
the
vSpace
Server
7.1
to
version
8.3.
a. Uninstall
the
vSpace
Server
7.1
software.
b. Install
the
vSpace
Server
8.3
software.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
8.0
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.0
to
perform
an
upgrade.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
8.0
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.0
to
perform
an
upgrade.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Sequence
of
actions
1. Upgrade
the
L300
devices
to
1.11
firmware.
Perform
a
Management
Server
based
firmware
upgrade.
Note:
there
might
be
delay
of
several
minutes
until
the
device
with
1.8
firmware
receives
the
update
command
from
the
vSpace
Management
Center
3.5.
2. Upgrade
the
vSpace
Server
8.0
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.0
to
perform
an
upgrade.
Sequence
of
actions
1. Upgrade
the
L300
devices
to
1.11
firmware.
Perform
a
Management
Server
based
firmware
upgrade.
2. Upgrade
the
vSpace
Server
8.0
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.0
to
perform
an
upgrade.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
8.1
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.1
to
perform
an
upgrade.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
8.1
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.1
to
perform
an
upgrade.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
Sequence
of
actions
1. Upgrade
the
L300
devices
to
1.11
firmware.
Perform
a
Management
Server
based
firmware
upgrade.
2. Upgrade
the
vSpace
Server
8.1
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.1
to
perform
an
upgrade.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
Sequence
of
actions
1. Upgrade
the
L300
devices
to
1.11
firmware.
Perform
a
Management
Server
based
firmware
upgrade.
2. Upgrade
the
vSpace
Server
8.1
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.1
to
perform
an
upgrade.
Sequence
of
actions
1. Upgrade
the
vSpace
Server
8.2
to
version
8.3.
Install
vSpace
Server
8.3
on
top
of
currently
installed
vSpace
Server
8.2
to
perform
an
upgrade.
2. Upgrade
the
L300
devices
to
1.11
firmware.
For
devices
located
in
the
same
local
subnet
as
the
vSpace
Server
8.3
perform
a
Direct
mode
device
firmware
upgrade
using
Boot
Server
for
Miniterm
service.
For
devices
located
in
remote
subnets
perform
a
Direct
mode
device
firmware
upgrade
using
an
FTP
server.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.
4. Final
Notes
To
ensure
successful
upgrade
of
the
NComputing
vSpace
Server
software
and
corresponding
access
device
firmware
always
follow
the
few
simple
rules:
1. Catalogue
the
devices
(take
down
firmware
versions).
2. Choose
the
right
firmware
upgrade
method.
3. Follow
the
necessary
sequence
of
actions.
Note:
For
the
devices
only
manageable
by
Management
Server
perform
the
firmware
upgrade
before
upgrading
the
vSpace
Server
software.
179348_v1
Copyright
2015
NComputing
Co.,
Ltd.
The
product
could
differ
from
the
images
shown.
The
information
contained
herein
is
subject
to
change
without
notice.
Specific
features
may
vary
from
product
to
product.
The
only
support
and
warranties
for
NComputing
products
and
services
are
set
forth
in
the
express
support
and
warranty
statements
accompanying
such
products
and
services.
Nothing
herein
should
be
construed
as
constituting
an
additional
warranty.
NComputing
shall
not
be
liable
for
technical
or
editorial
errors
or
omissions.