would give this approach a shot and then ream the young firefighter out. So he began in the way we recommended, by asking the firefighter what he had in mind in the way he carried out the assignment In his 2010 book, Where Good Ideas Come From, Steven Johnson recommends ways to increase creative turbulence. According to Johnson, we should find ways to increase the density of ideas to which we are exposed and to increase our contact with creative people. We should foster serendipitythe random collision of ideas. We should increase our intersections with different communities, using real and virtual gathering places such as coffeehouses and social networks. group and network collaboration as opposed to individual efforts. We should take on multiple hobbies. Each of these recommendations would strengthen our chances of making unexpected connec We cant create more Chalfie moments by tripling the lunchtime seminars. We cant create more Gopnik discoveries by preparing more exotic desserts or transcribing all the comments of twoyearolds in accordance with the adage out of the mouths of babes. Many people spend large chunks of time in coffeehouses and never get more than a caffeine buzz.
The more random combinations we
produce, the greater the burden to screen out the useless ones. Insight involves making a new discovery without having to consider bad ideas. As the mathematician Henri Poincar put it, Creation . . . does not consist in making new combinations. . . . The combinations so made would be infinite in number and most of them
absolutely without interest. To create
consists precisely in not making useless combinations As long as we keep critical thinking in perspective, it is clearly an essential skill if we want to make good judgments and decisions. However, some critical thinking advocates seem to go overboard with it. Like any skill, it has boundary conditions; there are times to ease back on it. Too many risk-averse organizations have embraced critical thinking programs and methods as a way to reduce decision errors without thinking about how critical thinking can dampen the up arrow and interfere with the noncritical, playful attitudes we need to explore new ideas. In many ways, thinking critically runs counter to forming insights. Still, if there is any place for critical thinking in fostering insights, it would be in times of desperation when we need to undo the flawed assumption that is getting in our way.