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Organizational Behavior is field of study that investigates the impact that

individuals, groups and structure have on behavior within organization. It is the


study and application of knowledge about how people act within organizations. It is
a human tool for human benefit. It applies broadly to the behavior of people in all
types of organizations, such as business, government, schools and services
organizations. It covers three determinants of behavior in organizations: individuals,
groups, and structure. OB is an applied field. It applies the knowledge gained about
individuals, and the effect of structure on behavior, in order to make organizations
work more effectively. OB covers the core topics of motivation, leadership behavior
and power, interpersonal communication, group structure and process, learning,
attitude development and perception, change process, conflict, job design and work
stress.
The key elements in organizational behavior are people, structure, technology and
the external elements in which the organization operates. When people join
together to accomplish an objective, some kind of infrastructure is required. People
also use technology to help get the job done, so there is an interaction of people,
structure and technology. In addition, these elements are influenced by the external
environment, and they influence it.
Organizational behavior has evolved from early classical management theories into
a complex school of thought, and it still continues to change in response to the
dynamic workforce in which today's businesses operate through the following

Define organizational behavior to make sure everyone has a clear idea of


what the phrase refers to.

Describe how certain behaviors generated by individuals can hurt or help an


organization.

Define company culture with the shared values, experiences, rules, and
behavioral expectations of an organization and discuss how the culture can
positively or negatively influence the behavior of those within it.

Point out that understanding the motives behind problematic organizational


behaviors is a step toward shaping those behaviors for the better.
Encouraging new behaviors can involve a purposeful shift in the
characteristics of the company culture.

Point out that divining the driving force behind constructive organizational
behaviors allows managers to foster more of the same through incentive
plans and rewards, such as promotions.

Describe how an understanding of organizational behaviors helps


management predict the reaction to and effects of potential changes in policy
and procedure before implementation and possibly mitigate resistance to
change.

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