5515 Denny Dr.

College Park, Georgia 30349

678-650-0614
domckeever@yahoo.com
Donicia Mckeever

Objective To exercise my office experience, that would acknowledge and reward my talent, ability to work well
within deadlines and time constraints. Driven with strong interpersonal, organizational, and problem-
solving skills.

Work Experience Citi Trends 06/2009 - Present

Smyrna, Georgia
Assistant Manager
Assist Store Manager in all areas of store operations, be aware of and complete all daily
tasks, report
issues with associates or operations to the Store Manager, ensure that all cash handling
procedures
are followed, approve checks, refunds, exchanges, and cancellations. Participate in monthly
store
meetings with store associates, responsible for store receipts and shipments, secure store
keys,
responsible for all daily and weekly paperwork and balancing registers’. Maintain low shrink
scores and high audit scores, maintain clean, organized store and stockroom, maintain high
standard of customer services including greeting customers and efficiently and accurately
recording transactions, responsible for efficient usage of budgeted payroll, and enforce
procedures and policies to customers layaways, refunds, and exchanges.

Doubletree Hotel 02/2008- 06/2009

East Point, Georgia
Server/Cook
Prepare and cook food for hotel breakfast buffet, customer services, serve guest and
cash guest tickets out

Internal Revenue Service 02/2006-03/2008

Chamblee, Georgia
Data Transcriber
Enter information from tax returns/documents into the Integrated Submission and
Remittance Processing System, scan, and enter check amounts

A Day To Remember, Event Planning 10/2001-02/2006

College Park, Georgia
Administrative Assistant
Schedule events and meetings for clients, handle invoices, answer phones, assist
supervisor with office duties and meetings, customer services, filing, typing, data entry,
assists clients with events and suggestions, prepare reports, process outgoing and
incoming mail.

C&C Physicians Group 03/2003-10/2006

Stockbridge, Georgia
Medical Assistant
Front and back office, perform x-rays, triage, injections, schedule patient’s
appointments, check patients in and out, post payments insurance referrals, enter lab
collections into lab computer, medical records, insurance verification, EKG, workers
compensation claims, answer phones, pre-certs, schedule out patient surgery,
phlebotomy, and insurance billing.

PDS Heart 07/2002-01/2003

Conyers, Georgia
Billing Coordinator
Prepare accurate and timely invoices to support the service of medical needs and
maintain files and records

Atlanta Medical Care 11/1998-07/2002

College Park, Georgia
Office Manager/Medical Assistant
Front and back office, check patients in and out, triage, insurance verification,
insurance billing, x-rays, vital signs, phlebotomy,injections, IV, answer phones, typing,
post payments, medical records, filing, schedule appointments for patients, schedule
 surgery for patients, enter labs into computer, insurance referrals, and A/R A/P

Education/Skills Shorter College/Bachelor/ Human Service 2/2010-Present

University of Phoenix/Associate/ Psychology 5/2008-1/2010
Georgia Medical Institute/Diploma/ Medical Assistant 11/1998-12/1999
Fredrick Douglass High School/Diploma 09/1990-06/1994

MS Excel, Words, Office, Medisoft, 10 key, Power Point, 45 wpm, and 12,000
ksph