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  • Jacqueline M. Garreta

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    Jacky Garreta Chauvet
    70 vizualizări2 pagini
    Jacqueline Garreta has over 15 years of experience in hospitality management, marketing, and customer service. She has held roles such as Food Service Marketing Consultant, Key Account Manager, Store Manager at Starbucks, and Sales and Marketing Executive at a hotel in Mexico. Garreta has a BBA in Hospitality Management and is certified in customer service and as a Coffee Master. She is passionate about the travel industry and has experience planning events for up to 1,000 attendees.

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    Jacqueline Garreta has over 15 years of experience in hospitality management, marketing, and customer service. She has held roles such as Food Service Marketing Consultant, Key Account Manager, Store Manager at Starbucks, and Sales and Marketing Executive at a hotel in Mexico. Garreta has a BBA in Hospitality Management and is certified in customer service and as a Coffee Master. She is passionate about the travel industry and has experience planning events for up to 1,000 attendees.

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    Descărcați ca PDF, TXT sau citiți online pe Scribd
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    70 vizualizări2 pagini

    Jacqueline M. Garreta

    Încărcat de

    Jacky Garreta Chauvet
    Jacqueline Garreta has over 15 years of experience in hospitality management, marketing, and customer service. She has held roles such as Food Service Marketing Consultant, Key Account Manager, Store Manager at Starbucks, and Sales and Marketing Executive at a hotel in Mexico. Garreta has a BBA in Hospitality Management and is certified in customer service and as a Coffee Master. She is passionate about the travel industry and has experience planning events for up to 1,000 attendees.

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    Descărcați ca PDF, TXT sau citiți online pe Scribd
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    din 2

    BBA IN HOSPITALITY MANAGEMENT

    T (777) 352 7023

    JACQUELINE GARRETA

    M JACKY@GUSTOFOCAL.COM

    Profile

    Service oriented professional with international experience.


    International formation hotel manager
    Customer Service Specialist certified Coach.
    Proven ability to coordinate, organize and manage events of up to 1,000 attendees.
    Group management experience with high quality standards (Barcelona F.C).
    Passion for the travel industry
    Planning Skills

    EXPERIENCE

    FOOD SERVICE MARKETING & CONSULTANT


    Gusto focal, Cuernavaca, Morelos. Mexico
    2008-2015
    Design and execution of marketing strategies for key accounts.
    -Maintain positive steady growth each month
    -Increase market penetration every quarter
    -Generate increased brand awareness quantified by reactions
    /feedback of customer.
    -Increase profit margins by 5% per quarter.

    KEY ACCOUNT MANAGER


    Jardines de Mexico , Morelos Mxico

    2013- 2015

    Key account Manager, responsible for prospecting new customers, quoting, contracting, implementation and closing files.
    -

    Itineraries and proposals design, planning and execution.


    Supplier follow up
    Budget management
    Event planning, including catering , logistics, budgets and
    creative concept.

    STORE MANAGER
    Starbucks, Cuernavaca, Morelos. Mexico
    2008-2011
    - Goal oriented business unit manager, assuring customer
    satisfaction, profitability, and international quality standards. Certified as Coffee Master and Learning Coach.

    JACKY@GUSTOFOCAL.COM

    Two time national sales award (per single item, and growth
    compared to previous year). Promoted to the districts most
    important unit after six months managing a smaller scale
    unit.

    SALES AND MARKETING EXECUTIVE


    Crowne Plaza Hotel, Boca del Rio, Veracruz. Mexico
    2007- 2008
    - Repositioned the business unit as the first option for business travelers and business meetings. Certified internationally as Site Inspector for convention and large scale events.
    SALES DIRECTORS ASSISTANT
    Port Palace Hotel, Monaco.
    2007
    - Public relations with international VIP customers and embassies. Participated in large scale events as Grand Prix of
    Monaco and Barcelona F.C. Convention, assisting in logistics, planning and execution.
    EDUCATION

    FONDATION TURQOIS
    Monte Carlo, Monaco Marketing Specialty,

    2006-2007.

    CENTRO DE ESTUDIOS SUPERIORES DE SAN ANGEL


    (CESSA)
    Mexico City, Mexico BBA in Hospitality Management and Culinary Tecnitian, 2005.
    Skills

    Achievements

    - Hospitality, Culinary and Customer Service professional.


    - Academy experienced and service oriented certified coach.
    - Fluent in French
    - Proficient in managerial and service computer skills.
    - Scholarship earned among 1,500 participants to study and practice in Monte Carlo, Monaco as a service professional.
    - Large number of published recipes as a creator, cook and stylist
    for commercial purposes.
    Over 4 years of Academic experience.

    PGINA 2

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