Atos level 1 dive in

Status: <In Progress>

Version: <1.0>
Last Edited: <2015-09-07>

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Atos

Date

2015/09/07

Document History
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1.0

First Draft

07.09.2015 / EOC / Atos

Table of Content
1 Basic know how in IT....................................................................................................... 5
2 Windows basics ............................................................................................................... 6
3 Linux The operating system that doesnt require a mouse ....................................... 8
4

Basic Network Knowledge easier than expected ......................................................... 9

4 SAP- just like the Romanian word only different ......................................................... 11

5 Database......................................................................................................................... 12
6 Some other information you should know before your IT journey............................. 13

Basic know how in IT

Scope and objectives of this document

After you have read this documentation the scope is to obtain the general knowledge
required in order to start a career in IT.
This documentation will be split in two sections, the first one is common things you
should know in IT, as for the second part we will dive in a more specialized part of Atos and
to more specific the last part will prepare you to start your career in the first level team EMCEOC.
The EMC-EOC team is the perfect start for people who wish to start their career in IT,
because it works with all technologies (Windows, Linux, SAP, Network, Oracle, MySQL, Lync
etc.) and from here you can easily grow into a second level of your choice.
So good luck, be hungry for knowledge and always thrive to improve yourself.

Windows basics

The most important piece of software on any computer is the operating system. The operating system gives the framework upon which all other services and applications run. The
majority of home users use a Windows based machine.
Here are the things that everybody should know about windows:
What is a process in Windows?
A process is an instance of a computer program that is being executed. A process may be
made of multiple threads.
What is a thread in Windows?
A thread is the basic unit to which the operating system allocates processor time. A thread
can execute any part of the process code including parts currently being executed by another
thread
What is a task in Windows?
In computer programming, a task is a basic unit of programming that an operating system
controls. Depending on how the operating system defines a task in its design, this unit of
programming may be an entire program or each successive invocation of a program.
What is a Log File in Windows?
A log file is a file that records events that occur in an operating system or messages between
different users of communication software. Virtually all software applications and systems
produce log files.
What is Event Viewer in Windows?
Event Viewer is a component of the OS that lets administrators and users to view the event
logs on a local or remote machine. Event Viewer can be helpful when troubleshooting problems and errors with Windows and other programs.
What is a Disk Drive in Windows?
A disk drive is a randomly addressable and rewritable storage device. A disk drive is a device
that reads and writes data to a disk (HDD, Floppy Drives, CD, DVD, etc.)However, in popular
usage, it has come to relate mainly to hard disk drives (HDDs).

 What is CMD in Windows?

CMD is commonly used to mean "command": CMD.EXE (Command Prompt), the commandline interpreter on Windows operating systems. Abbreviation for command, cmd is a Microsoft Windows command that opens the Windows command line window. One of the
quickest ways to launch the Command Prompt is to use the Run window (press Win+R on
your keyboard to open it). Then, type cmd or cmd.exe and press Enter or click/tap OK.

Win button

What are Services in Windows?

A service is an application that runs in the background and don't have a user interface. Services are intended to provide core operating system features such as web serving, event
logging, file serving, printing or error reporting. To open Services, click Start, click Control
Panel, double-click Administrative Tools, and then double-click Services.
What is Regedit in Windows?
Registry Editor is a tool intended for advanced users. Using Regedit.exe. The Microsoft
Registry Editor (regedit.exe) enables you to view, search for, and change settings in your
system registry, which contains information about how your computer runs. To open Regedit
click Start, in the Start Menu, either in the Run Box or Search box, type regedit and press
Enter.
What is RDP in Windows?
Remote Desktop Protocol provides the user with a graphical interface to connect to another
computer over a network connection. However in order to work while the other computer
must run RDP server software. To open RDP click Start, in the Start Menu, in the Run Box,
type remote desktop connexion and press Enter.

Linux The operating system that doesnt require a mouse

What is Linux / Unix?

Linux is an operating system; it is the software on a computer that enables application and
the computer operator to access the devices on the computer to perform desired function. It
is a stable, multi-user, multi-tasking system for servers, desktops and laptops.
Name three Unix Operating Systems you know?
Red Hat, Ubuntu, Fedora
Simple Linux/Unix basic commands
- ls (list the files), mv (move or rename the file), cp (copy the file), rm (remove a file), chmod
( change the permissions), mkdir (make a new directory), cd ( change the directory), pwd
(show the current directory), who (tells who is logged in)
What is Kernel?
The Kernel is the central module of an operating system; it is the part of the operating system
that loads first and remains in main memory. The kernel connects the system hardware to
the application software.
What is a root user?
Root is the user that has access to all commands and files on a Linux or Unix-like OS.
What is a file system?
A file system is the entire hierachy of directories that is used to organize files on a computer
system. The directories start with the root directory which contains a series of subdirectories,
each of which in turn contains further subdirectories, etc. Each type of filesystem has its own
set of rules for controlling the allocation of disk space to files and for associating data about
each file with that file, such as its filename, the directory in which it is located, its permissions
and its creation date.
Where is messages.log file stored?
- /var/log/messages.log
What is a process in Linux / Unix?
A process is an executing instance of a program.

Basic Network Knowledge easier than expected

What is a Network?
A network is a group of two or more computer systems linked together. There are many
types of computer networks, including the following: local-area networks (LANs); wide-area
networks (WANs)

What is a LAN?

Local Area Network (LAN) - A network infrastructure that provides access to users and end
devices in a small geographical area such as a school or a small office.

What is a WAN?

Wide Area Network (WAN) - A network infrastructure that provides access to other networks
over a wide geographical area.

What is a TCP/IP?

TCP/IP (Transmission Control Protocol/Internet Protocol) is the basic communication

language or protocol of the Internet. It can also be used as a communications protocol in a
private network (either an intranet or an extranet).

What is a Intranet?

An intranet is a computer network that uses Internet Protocol technology to share information, operational systems, or computing services within an organization. This term is used
in contrast to extranet, a network between organizations, and instead refers to a network
within an organization.
What is a Extranet?
An extranet is a website that allows controlled access to partners, vendors and suppliers or
an authorized set of customers - normally to a subset of the information accessible from an
organization's intranet.

What is a MAC Address?

A media access control address (MAC address) is a unique identifier assigned to network
interfaces for communications on the physical network segment. MAC addresses are used
as a network address for most IEEE 802 network technologies, including Ethernet and WiFi.
8. What is a switch?
A network switch (also called switching hub, bridging hub) is a computer networking device
that connects devices together on a computer network, by using packet switching to receive,
process and forward data to the destination device. Unlike less advanced network hubs, a

network switch forwards data only to one or multiple devices that need to receive it, rather
than broadcasting the same data out of each of its ports.
What is a router?
A router is a computer networking device, it is essentially a specialized computer. It requires
a CPU and memory to temporarily and permanently store data to execute operating system
instructions, such as system initialization, routing functions, and switching functions. Routers
take information that arrives through your broadband signal, decipher it, and deliver it to your
computer. The router will also choose the best route for the data packet so that you receive
the information quickly.
What is a firewall?
A firewall is a network security system, either hardware- or software-based, that controls incoming and outgoing network traffic based on a set of rules.
Basic Network commands
Ipconfig = a Microsoft Windows program to display information about the the computer's
Internet Protocol settings, including IP address, DHCP lease information, network card
Ethernet address, and DNS information.
ping = is a command used to verify whether or not a network data packet is capable of being
distributed to an address without errors. The ping utility is commonly used to check for
network errors.
traceroute = is a utility that records the route (the specific gateway computers at each hop)
through the Internet between your computer and a specified destination computer. It also
calculates and displays the amount of time each hop took
netstat = is a command-line tool that displays network connections for the Transmission
Control Protocol (both incoming and outgoing), routing tables, and a number of network
interface (network interface controller or software-defined network interface) and network
protocol statistics.

10

SAP- just like the Romanian word only different

What is SAP?
SAP is a software company known for making enterprise resource planning (ERP) software.
ERP software allows organizations to manage business operations, and usually refers to
suite of modular applications that collect and integrate data from different aspects of the
business.
Is SAP system an operating system?
No!
What is SAPGUI?
SAP Graphical User Interface is a GUI client which is part of the presentation layer. There
are 3 layers: presentation, application and database. The SAPGUI Family consists of:
SAPGUI for HTML, for Windows and for Java.
What is an SAP instance?
An SAP instance defines a group of resources such as memory, work processes and so on,
usually in support of a single application server or database server within a client/server environment. Application servers share the same memory areas and are controlled by the same
dispatcher process.
What is an RFC connection?
Remote Function Call (RFC) is the standard SAP interface for communication between SAP
systems. The RFC calls a function to be executed in a remote system.
What is SAPSID?
Each R/3 installation (SAP system) of a database server and several app servers running the
application logic is uniquely identified by a single SID (SAP System Identification), SAPSID
a three-character code such as C11, PRD, E56, etc.)

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Database

What is a Oracle/MySQL Database?

MySQL is a freely available open source Relational Database Management System
(RDBMS) that uses Structured Query Language (SQL). SQL is the most popular language
for adding, accessing and managing content in a database. It is most noted for its quick processing, proven reliability, ease and flexibility of use.
An Oracle database is a collection of data treated as a unit. The purpose of a database is to
store and retrieve related information. A database server is the key to solving the problems of
information management.
Browse and search databases for specific objects.
Use it to navigate the objesct in database, run actions and open objects for more details.
What is a query?
A query is a request for information from a database.
What is a table?
A table is a collection of related data held in a structured format within a database. It consists
of fields (columns), and rows
What are jobs in databases?
You create a job definition by specifying a name and a job type. When you create a job definition you also need to set certain system properties. You can then store the job definition
and other associated objects using the Metadata Service.
What is a backup?
Backup is the activity of copying files or databases so that they will be preserved in case of
equipment failure or other catastrophe.
What is a tablespace?
A tablespace is a storage location where the actual data underlying database objects can be
kept.

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Some other information you should know before your IT journey

What is Sharepoint?
SharePoint is Microsofts enterprise information portal. It can be configured to run Intranet,
Extranet and Internet sites. SharePoint also provides tools for setting up employee social
networking platforms and company wikis.
What is Citrix?
Citrix is an American corporation that produces software designed to facilitate secure access
to applications and content. Citrix offers products for Windows, Macintosh and Linux platforms.
What is a Microsoft Exchange Server?
Microsoft Exchange Server is a commercial product, developed & marketed by Microsoft,
that is an enterprise-level mail server. It is part of the Windows Server System line of server
products and is widely used by enterprises using Microsoft infrastructure solutions. Exchange's major features consist of electronic mail, shared calendars and tasks, and support
for mobile and web-based access to information, as well as supporting very large amounts of
data storage.
What is a Web Application?
An application in which all or some parts of the software are downloaded from the Web each
time it is run. It may refer to browser-based apps that run within the user's Web browser, or
to "rich client" desktop apps that do not use a browser or to mobile apps that access the Web
for additional information.
What is Cloud?
Cloud storage means "the storage of data online in the cloud," wherein a company's data is
stored in and accessible from multiple distributed and connected resources that comprise a
cloud.
What is Backup and Restore?
The combination of manual and machine procedures that can restore lost data in the event of
hardware or software failure.

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