Overview:

NetSol Technologies is a leading international provider of automated and IT enabled

solutions catering to businesses across various verticals around the globe.
Since its inception in 1995, NetSol has regimented itself being committed to deliver the
best software solutions. NetSol has ever since used highly experienced resources in
analysis, development, quality assurance, and implementation to provide a wide range
of high-quality consulting services and cost-effective development of customized
application software. Our worldwide domain and subject matter expertise, proven track
record and the capability to act as solution integrators can give you a truly cost-effective
solution that not only meets, but surpasses your needs.

Vision:
To become a leading and world class provider of Itsolutions and services in each market
of operations by leveraging our global positioning and creating strong potential, resulting
in exceptional value for shareholder and great environment for our employees.

Mission:
To be the premium solution vendor to global leasing and finance businesses. We will
leverage our world class software development capabilities to develop new IP in
business segments where we can add value.

Where We Operate:
Today NetSol Technologies has offices in the USA, UK, Pakistan, China, Australia and
Thailand and is at the development forefront of leasing software solutions, embracing
new technologies and building on its world class suite of applications - NetSol Financial
Suite.
Currently at CMMI Level 5, NetSol has solidified its presence in the Leasing & Asset
Finance vertical through its world class suite of applications. In addition to this, NetSol is
a multi-dimensional technology company, deriving revenue & customer satisfaction from
a variety of information technology (IT) services and custom software offerings including
Technology Outsourcing, Systems Integration, Application Development, Processes
Consulting, Business Intelligence Consulting, Information Security Consulting among
others.

Commitment:
NetSols quality commitment is to continually improve the effectiveness of our quality
management system through monitoring and enhancing customer satisfaction,
reviewing and enhancing quality objectives, regular assessments against International
Standards, developing and maintaining a skilled & motivated resource base and
effective implementation of Software Measurement Program. NetSol exists to provide
HAILEY COLLEGE OF BANKING & FINANCE, UNIVERSITY OF THE
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highest level quality software products and services globally that meet customers and
user needs, by maintaining its staff as principal assets and being responsive to market
expectations.

Clients:
NetSols list of clients encompasses blue-chip companies, the non-profit sector,
technology and telecommunications, and financial institutions including Fortune 500
manufacturers, global automakers, financial institutions, utilities, technology providers,
and government agencies.

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Board of Directors:

HAILEY COLLEGE OF BANKING & FINANCE, UNIVERSITY OF THE

PUNJAB LAHORE.

HAILEY COLLEGE OF BANKING & FINANCE, UNIVERSITY OF THE

PUNJAB LAHORE.

Management Team:

HAILEY COLLEGE OF BANKING & FINANCE, UNIVERSITY OF THE

PUNJAB LAHORE.

HAILEY COLLEGE OF BANKING & FINANCE, UNIVERSITY OF THE

PUNJAB LAHORE.

Shahab-Ud-Din Ghauri:
Shahab-Ud-Din Ghauri joined the board of NetSol Technologies in February 2014. His
association with NetSol goes back to its inception when he put in the seed capital in the
venture in 1996 and later served NetSol UK, as Managing Director in 2000. Before
investing into the vision of NetSol, he was a successful entrepreneur managing his own
business of contacting heavy machinery from the USA and Romania for use in Pakistan.
Dealing with large multinational oil drillers and construction companies for over a
decade he brings invaluable experience to the Board.

Salim Ghauri:
Salim Ghauri is the sponsor and founder member of NetSol Technologies Ltd. He is also
President of NetSol Technologies Inc. Asia Pacific Region. He has been a software
developer since the early 1980s, and between 1981 and 1995 he designed and
developed financial applications for large size databases. Before establishing NetSol
Technologies, Mr. Ghauri was a successful IT consultant in Australia. His last
assignment was with BHP Steel in Sydney. As a system integrator he was responsible
for software and hardware solutions. His main achievement was the introduction of a
PC-based network in BHP Steel. From 1988-89, Mr. Ghauri consulted with the State
Rail Authority of NSW Australia for its MIS reporting. Before moving to Australia, he was
in Saudi Arabia, where he started his IT career at Citibank, Riyadh in 1979. After leaving
Citibank, he started his first venture with the help of local funding. Mr. Ghauri is credited
with setting up the first IT-based training institute and a software house in Dammam,
Saudi Arabia. Recently, Mr. Ghauri has been appointed as the Honorary Consul of
Australia for Punjab, Pakistan.

Vaseem Anvar:
Vaseem Anvar has been actively and rigorously participating in the engineering and
construction industry to witness its dynamic growth in Pakistan. Very well known for his
leadership skills, his hard work attitude has proven him an exuberant Chief Executive
within the organization. After spending early days of education, he migrated to the
United States of America for the higher education from the highly reputable institution,
which was the prophecy of his parents by looking at his remarkable achievements in his
early school years.

Najeeb U. Ghauri:
Najeeb U. Ghauri is Pakistani born US national and a resident in California. His career
spans over 22 years of academic, corporate and entrepreneurial accomplishments. His
most dynamic, can do and versatile attributes led him to successfully manage senior
divisional roles in fortune 500 companies such as Unilever and Atlantic Richfield
Corporation, or Arco for short, prior to embarking on a most successful and challenging
venture of his career to date.
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Shahid Javed Burki

Shahid Javed Burki has served as a Director since 2003. Prior to joining the Board, Mr.
Burki had a distinguished career with the World Bank where he held a number of senior
positions. In 1996-1997, Mr. Burki took a leave of absence from the World Bank to act
as Finance Minister of Pakistan. Upon early retirement from the World Bank, Mr. Burki
acted as CEO of the Washington-based investment firm EMP Financial Advisors from
1992-2002. Presently, he is the Chairman of the Institute of Public Policy.

Fida Hussain
Mr. Fida Hussain was born in Karachi, after completing his Bachelors in Business from
Karachi University, he moved to Saudi Arabia where he worked for various multinational
companies which include CitiBank and LM Ericsson and held the senior management
positions. He had the opportunity to attend various Administration and Operational
Management training programs from Sweden.

Omar Ghauri
Mr. Omar Ghauri joined NetSol Technologies Limited in 2005, as a Business
Development Executive. He quickly moved up the ladder and assumed the position of
Vice President in 2008, until finally becoming in charge of NFS - NetSols flagship
product in 2010. Mr. Ghauri envisioned NFS as an established global product,
spearheaded its development and streamlined processes for its global delivery. He
played a vital role in transforming the product portfolio philosophy to a well-managed
product line. Through his leadership NFS today is a global software product with an
impressive customer base including several fortune 500 companies. The product is
currently implemented in 17 countries, across five continents and has consistently
increased its contribution in the organizational revenues over the years.
Mr. Ghauri completed his Bachelors in Computer Science from James Madison
University, USA in 2002. Currently, he is the Head of NetSols Software Engineering and
Research Division and a Senior Vice President with the company.

Quality Certifications:
Ever since the inception of NetSol, it had been envisioned to improve the quality
standards of the software and systems processes. It was through the commitment of the
management that NetSol achieved the ISO 9001 Certification in 1998. With continued
and committed investments, NetSol became the pioneer to achieve CMMI level 5
certification in 2006. NetSol also established state-of-the art security mechanisms with
ISO 27001 certification which is a global standard for Information Security.
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Certifications

Status

CMMI Level 5

Certified since 2006

ISO 9001

Certified since 1998

ISO 27001

Certified since 2008

ISO 20000

Certified since 2010.

Today the organization is assisting and influencing other organizations to achieve these
significant milestones.

Awards:
During the fiscal year 2012-2015, NetSol was honored with the following awards &
laurels:

NetSol Technologies flagship software solution NetSol Financial Suite was

awarded the First Rate Best Selling Finance and Leasing Solution Award at the
China Leasing Summit 2013 by the China Leasing Business Association (CLBA).

Mr. Salim Ghauri, CEO of the company, was elected as President of TiE Lahore for
next two years.

APICTA (Asia Pacific ICT Alliance) Award for Lease-Soft as best of Financial
Applications (2007)
Highest Exporter Awards:

5th NCR IT Excellence Award for IT Pioneer of the Year

6th NCR IT Excellence Award for Highest Exports for Year 2004 in Pakistan

Pakistan Software Houses Association Award for largest exports in 2003-04

7th NCR IT Excellence Award for Highest Exports for Year 2005 in Pakistan

8th Teradata National IT Excellence Award for Highest Exports for the year 2006.

FPCCI Award for Highest IT Exporter 2005-2006 and 2006-2007

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PASHA ICT Awards:

Best IT Employer in Pakistan (2006)

E-CIB as best of E-Government Applications (2006)

Merit Award for Best Revenue Growth (2006)

MTMIS as best of E-Government Applications (2007)

Merit Award for Lease-Soft as best of Financial Applications (2007)

Other Awards:

CIO Award for "Pioneer in Taking Technology Global: Building Pakistan Image
Abroad".

FPCCI's best IT Exports Performance Trophy for the year 2007-2008.

The WFS team won Merit Awards from Dong Fong Nissan Auto Finance, China on
the successful deployment of the NFS-WFS application.

ICCI acknowledged NetSol as one of the largest IT Company in Pakistan in

September 2009.

NetSol received Excellence in Software Export Award announced by the annual

Teradata National IT.

Excellence Awards in December 2010.

Our Executive Vice President and Director, Mr. Sajjad Kirmani was awarded with
the individual.

Award for CIO of the year 2010-2011 for his exceptional contributions to NetSol's
growth.

Management Hierarchy:

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Board of
Directors
CEO
Technolog
y
Departme
nt

SCM-NOS
Departme
nt

Admin.
Departme
nt

HR
Departme
nt

Accounts
Departme
nt

Security
Departme
nt

R1

R2
R3
(Ascent)

Technology Department
The core assignment on which the whole business consists and depends, is its
technology, i.e Software development and its applications.
As it is described earlier that NetSols major clients are Mercedes (Benz), BMW, Toyota,
State bank of Pakistan, It provides them Software Solutions and Applications regarding
the needs and requirements of said clients, majorly it focuses on finance and Leasing
applications.
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So we can say the Technology department of NetSol tech is core department in their
business
NetSols technology departments structure is shown below:

NFS Technology

R1( Power Builder)

R2
(Disfunctional)
R3
(Ascent)

Technology department has its sub-departments named as R1, R2 and R3. In R1,
companys power builder section works in which software language i.e .Net is used. R2
is disfunctional and R3 bears major workload of departments affairs. It is also titled as
Ascent in which advanced coding languages like .Net and C-sharp are used by
developers.
The organization chart of employees working in this department and performing their
tasks as assigned, is:

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Head of
Departmen
t

Project
Managers

Team Leads

Resources
(Developer
s)

Principle
Software
Developers
Senior
Software
Engineers
Software
Engineers

The professional teams under their Team Leads are further classified according to their
profession expertise as:

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Te a m s

Designers
Developers
Soft Architects
Maintanance
Engineers

The technology department works under the authority of the Head of Department who
observes its affairs and then the project managers who are highly professional in project
management and in information technology are subordinate to HOD and supervise the
variety of software projects.
These projects after classification are assigned to professional teams. These teams
consisting of experts like software Developers, software architects and maintenance
engineers perform their tasks under the instructions of their team leads. Approximately,
Technology department has 1000 -1200 employed software engineers in Lahore office.
Other technical departments are SCM (Software Configuration Management) and NOS.
These departments are related to internal affairs of technicality as internally software
and Hardware issues are addressed there respectively. There is only a Head of
department along with subordinate expert teams for solutions.

HR DEPARTMENT
HISTORY OF HR DEPARTMENT:
The HR department was established as an independent and fully functioning
department in1999. The department was established for meeting the following needs of
the company.
1. Acquiring Human Resources
2. Training Human Resources
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3. Developing Human Resources

OBJECTIVES of HR Department:
The HR department was established with the above mentioned needs and had the
following main objectives behind its creation,

To be a true EEO (Equal Employment Opportunity) Employer

To determine and categories the organizations long range and short range HR
needs
To attract the right potential candidate to the right job
To satisfy and strengthen excellence of the workforce.
To explore new recruitment sources
To have trusting good relationship with all the departments
To provide the best services in HR
To maintain database of quality applicants

HR FUNCTIONS AT NetSol:
The HR department performs the following functions at NetSol, although the main
heads are still the same but overall the following functions are performed by the HR
department of NetSol. These include:
HR Planning
Designing & Implementation of Human Resource Policies/ Procedure
Human Resource Development (HRD)
Career Management
Compensation/Benefits Perks Management
Performance Management
Employee Relationship Management
Job Satisfaction
Environment, Health & Safety Management (EHS)
HR Auditing
Travel Management
Entertainment Management

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STRATEGIC HR MANAGEMENT
Following are the areas of concern in this function:

To conduct SWOT analysis

To set HR objectives/goals
To formulate policies, procedures and strategies to forecast/plan the
Human Resource Requirements to address the goals
To design the skill set and knowledge base for Human Resources to accomplish
the goals
To create career paths for Human Resources
To reward and retain the Human Resources

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HR Planning

Recruitment

Assessment, Selection &

Placements

Job Analysis
Job Designing
Salary Structure
Work Location
Succession Planning
Different Channels of Recruitment
Advertising
Placement Bureaus
Employment Agencies
References
Consultants

Academic Qualification
Knowledge, Skills & Abilities
Work Experience
Attitude
Stability & reliability
Placement is based on
Tests
Interviews
Job History
Proficiency

RECRUITMENT STRATEGIES
Budget for Recruitment and Selection:
Like everywhere the main factor that should be considered is the cost so the entire
process should be an efficient and effective at the same time.
1. To control hiring costs after selection, orientation, and start-up (training etc.) as
well as costs associated with employee replacement.
2. Choosing Recruitment Sources
3. Untapped Recruitment Sources
Remote Areas
Physically disabled Employees
4. Diversity

RECRUITMENT CHANNELS:
Depending upon the needs and situation the recruitment channel varies nevertheless
the main channels and the sub channels that NetSol uses for the recruitment process
are,
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A. Internal:

Job Posting
Employee Referral Programs etc.
Skills Inventory
A list of each employee and the KSAs(knowledge, skills and abilities)each
possesses

B. External:

College and Universities Recruiting (Placement Bureaus, Alumni

Job Fairs (Rozee, PASHA, Soft-tech, LUMS, PCBA)
Paper Advertisement (Dawn, News, Jang)
Recruitment and Head Hunting Agencies (OMNI, SKP, Core, RedicalHire)
Executive Search Firms (Saiqa, Tahira, Personal Involvement etc.)
Web Advertisement (NetSol Websites, ROZEE, Mustaqbil, Yahoo groups etc.)
Walk in New Channels to explore E.g. New Head Hunters, New Recruitment
Agencies or Websites.

RECRUITMENT & SELECTION PROCESS:

Generally recruitment is a very length process that starts from the time when a position
is opened in any specific department. It can be proceed internally if the HR department
gets are question from people already working in the company or it can be through the
laborious process of CV scanning.

STAGES IN RECRUITMENT PROCESS:

1. Position Opening.
Any position opening for any department against any project is acknowledged throughP
ersonnel Requisition. Orally they try to avoid initiating the recruitment process

2. Personnel Requisition Process:

In this process any PM /Head of Department use eRMS to submit his personnel
requirements for approval.

2.1

Personnel Requisition Form:

It is make sure that Personnel Requisition Form must be filled with its all fields. Which
include position Title, No. of resources, No. of years of Experience and specific K S A
(Knowledge, Skills and Abilities), Reason for hiring, Addition or replacement etc.

3. HR CVs Screening Process:

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Initially most of the time, CV is short-listed from emails then saving in the Soft Folders
and Hard folders. Printing of CVs and study the details of prospect profile
keeping KSA and experience in mind. Huge number of quality CVs are given
to Technical Teams after initial level short-listing.

3.1. Technical CVs Screening

After initial screening, CVs are sent to technical teams through email or by
hand. CVs are short-listed from the technical team and sent back to HR for Interviews
scheduling.
4. Interviews Scheduling
Candidates are called for Interviews, evaluating on phone (Communication
skills, Interest, current involvement), communicating them brief requirements
of job, JD, Time, Date and direction of NetSol and answers of their Question (Salary,
Designation, JD etc.), Developed a proper System for Interviews scheduling.

4.1

Interviews Calendar and arrangements

All the Interviews schedules are sent to the Interview panel through Lotus Calendar.
Room is arranged and CVs with evaluation form are given to the team.
4.2

Interviewee:

Welcome the candidate, ask him/her for any refreshment, and send him
to Interview Room. After completion of Interview, thanks and tell them

4.3

Interview Feedback and Follow ups

Interviews feedbacks get on the daily basis and follow up. Feedbacks are saved in
different status in folders e.g. Recommended, Deferred, Rejected, and Hold. A regret
email is generated to all the rejected and deferred Interviewees. They have developed a
proper system for it.

4.4

Interview Evaluation Sheet

Interview Evaluation is filled, consisting score in the Interview, comments andrecommen

dations of the technical team. They have developed different types of Evaluation
sheets.

5. HR Interview and Documents:

HR Interview is conducted and trying to see all the non-technical aspects from the
prospect. Some of the details are given in the next slide. The company
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requires different documents during HR Interview. Sometime Originals Documents.

List of documents are given.

6. Offer Letter, Arrangements and Acknowledgements:

Offer Letter is made and discuss any issue regarding offer with the candidate. An Email
is generated for the arrangements of new employees from different departments and
also acknowledging to the hiring teams.

SWOT Analysis
It is the analysis of the strengths weaknesses opportunities and threats of NetSol Tech.
While doing the SWOT analysis that what are the areas where a company is better off
than other and what are the areas where it lacks.

Strengths
1. Exponential Growth:
It is growing rapidly, joint ventures, acquisitions, and contracts are giving it a fast
growth rate.

2. Highly Skilled Human Resource at Low-Cost:

Work force in Pakistan is cheap than the advanced countries of the world so they
are able to explore this workforce by providing training to it.

3. Access to Quick Communications:

Optical network and satellite links are available all over the world. Company can
coordinate with its offices also customers.

4. Blue Chip Clients:

Many of the fortune 500 are its clients who want innovation and quality which NetSol
is doing. So it is not easy for its customers to switch to others.
5. Sound Organizational Structure:
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Organizational structure of NetSol helps it flourish every department works on its

own.

6. First Pakistani Company to Achieve CMMI level 5 Assessment in

Pakistan:
Since it has achieved CMMI level 5 assessments for the first time in Pakistan, this
will help the company to enlarge its customers in Pakistan.

7. Strong Financial Position:

Company is financially strong so has the ability to meet the increase in demand by
increasing the operations.

8. Low Turnover:
NetSol gives more satisfaction to its employees by giving them extra benefits and
incentives. Family like environment is given to the employees, so they do not want to
leave the organization.

Weaknesses
1. Average Quality of Service:
Numerous companies of the world offer the products and services same as it is offering.
It should offer unique ideas.

2. Small Market Segment of Customers:

Customers of NetSol are few big companies; if some of them switch to others it will
create problems for the company.

3. Least Focus on Pakistani Market:

NetSol has greater focus on foreign contracts and foreign customers. Pakistan is a big it
market which it is not exploring to the highest degree as a result other companies of the
world are taking the advantage.

4. Research and Development Programs on Small Bases:

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It world is changing rapidly day by day and there is a need to spend much on research
and development which it is not doing to that extant.

Opportunities
1. Huge International and National Market:
Its market in the world is large in size and is expanding day by day. NetSol can capture
this increasing market.

2. Rapidly Increasing e-Governance in Government Sector in Pakistan:

Government of Pakistan is computerizing its operations; company can take it as a big
customer.

3. Local Production:
Its operations are expanded to six large it economies, it can understand the local needs
and provide the products as needed.

4. Adopt Latest Technologies and Techniques:

It is known for innovation, by adopting the latest technologies and techniques, it can
provide better products and services.

5. Removal of International Trade Barriers:

Since the application of WTO international trade barriers are being removed day by day,
it creates the opportunity to go to those economies which were not allowing the
Pakistani products.

Threats
1. Recession in the World Economy:
World economy is in a big recession. Affording of the people is decreasing. As a result
sales is reduced and companies are going into loses. So business has shrieked.

2. Political Issues, Security Concerns:

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Due to security concerns people don't want to come to Pakistan and as a result NetSol
has to send its representative to their countries for getting the contracts. On the other
hand it is sending its employees to UK for training which is costly.

3. Sanctions on Pakistan:
Economic sanctions on Pakistani economy are imposed from time to time, it adversely
affect the exports.

4. Copy Rights and Patent Violations:

Copy rights and patent violations cost the It companies especially. It cost them billions
of dollars per year.

Recommendations
According to our perception NetSol, Inc. should follow the following Recommendations.

1. There should be friendly and cooperative environment which removes

misunderstanding and communication gap and more personal
relationship would develop because employees from different
institutions are hired and they have different preferences, interests
and culture.
2. The company (NetSol Pvt. Ltd. Pakistan) should provide the work life
balance to developers so that neither they are demotivated nor they
tire from work at the end of the projects.
3. NetSol. Inc. should employ the resources according to job
specifications matching their job descriptions. This will reduce
turnover.
4. It is the duty of marketing department to deal with the clients about
the estimated duration for software development and after
negotiation, they both set the deadline. In this process, a consultation
service will consult on realistic deadlines with development team
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(software engineers and developers). This can be easy to complete

the task in a specified duration and work life balance of employees
would be maintained.
5. Project managers with both technical and managerial talent should
also be in NetSol, Inc. Pakistan so that challenges regarding the
demands of employees would be handled.
6. Updated/new technology should be provided in NetSol, Inc. and
training should be conducted for those who really need it.
7. Employees should be motivated by rewarding them on equity bases,
and through justified, unbiased performance appraisal.
8. Employees should be treated equally, and on the basis of
performance, and hiring should be unbiased.
9. Young potential should be motivated so that they so do not leave the
organization.

Conclusive Remarks
The job of software development is difficult and more dependent on team work.
Success of any software development project in on managing human resources
properly. The management should do steps do develop more effective team work and
increase its contribution in software development by providing environment in which
they motivate fully to work.

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