ZTE GU Network Performance

Improvement Service Proposal

R1.0
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ZTE CORPORATION
Addres
s:

NO. 55
Hi-tech Road South
ShenZhen
P.R.China
518057

Product Type Technical Proposal

Websit
e:
Email:

http://dms.zte.com.cn (Technical Support)

TSM.Aftersales@zte.com.cn

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Product Type Technical Proposal

Revision History
Product Version

Document Version

Serial Number

R1.0

Reason for Revision

First published

Author
Date
2011-12-14

Document Version
R1.0

Prepared by
QiaoBin, Duhuajun,Badal
Jiangpengchao, Yaojin

Reviewed by

Approved by

Yangyi

Applicable to: GSM network optimization engineers

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2011 ZTE Corporation. All rights reserved.

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Product Type Technical Proposal

TABLE OF CONTENT

1
1.1
1.2
1.3

Introduction......................................................................................................1
Background........................................................................................................1
Executive Summary...........................................................................................1
Benefit for XXX..................................................................................................1

2
2.1
2.2
2.3

Objects of NPI Service.....................................................................................3

In Scope Service Area.......................................................................................3
In Scope Network Elements...............................................................................3
Milestones and Timeline.....................................................................................4

3
3.1
3.1.1
3.1.2
3.1.3
3.2
3.2.1
3.2.2
3.2.3
3.3
3.3.1
3.3.2
3.3.3
3.4
3.4.1
3.4.2
3.4.3
3.5
3.5.1
3.5.2
3.5.3
3.6
3.6.1
3.6.2
3.6.3
3.7
3.7.1
3.7.2
3.7.3
3.8
3.8.1
3.8.2

Scope of NPI Service.......................................................................................5

Network Audit.....................................................................................................5
Network Health Check.......................................................................................6
Network Capacity Audit......................................................................................9
Network Performance Audit..............................................................................11
Network System Troubleshooting.....................................................................13
Content............................................................................................................ 13
Flow.................................................................................................................13
Output.............................................................................................................. 13
Radio Network Environment Optimization........................................................14
Content............................................................................................................ 14
Flow.................................................................................................................15
Output.............................................................................................................. 15
Frequency Planning & Optimization (GSM)......................................................16
Content............................................................................................................ 16
Flow.................................................................................................................17
Output.............................................................................................................. 17
Neighbor Cells Optimization.............................................................................18
Content............................................................................................................ 18
Flow.................................................................................................................19
Output.............................................................................................................. 19
Parameter Optimization...................................................................................20
Content............................................................................................................ 20
Flow.................................................................................................................21
Output.............................................................................................................. 21
Top N Worst Cells Optimization........................................................................21
Content............................................................................................................ 21
Flow.................................................................................................................23
Output.............................................................................................................. 23
Resource Utilization Optimization....................................................................24
Content............................................................................................................ 24
Flow.................................................................................................................25

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Product Type Technical Proposal

3.8.3
3.9
3.9.1
3.9.2
3.9.3
3.10
3.10.1
3.10.2
3.10.3
3.11
3.11.1
3.11.2
3.11.3
3.12
3.12.1
3.12.2
3.12.3

Output.............................................................................................................. 25
Complaints Handling........................................................................................25
Content............................................................................................................ 25
Flow.................................................................................................................27
Output.............................................................................................................. 27
KPI Monitoring and Analysis............................................................................28
Content............................................................................................................ 28
Flow.................................................................................................................29
Output.............................................................................................................. 29
Network Dual Band Optimization.....................................................................29
Content............................................................................................................ 29
Flow.................................................................................................................31
Output.............................................................................................................. 32
2G/3G Inter-operation......................................................................................32
Content............................................................................................................ 32
Flow.................................................................................................................33
Output.............................................................................................................. 33

4
4.1
4.2
4.3
4.4
4.5
1.1.1
1.1.2

Service Delivery Approach............................................................................34

Delivery Organization.......................................................................................34
Delivery Resource............................................................................................34
Responsibility Matrix........................................................................................34
Reporting Deliverables.....................................................................................37
Service Acceptance Criterion...........................................................................38
Drive Test KPIs................................................................................................38
Network Statistical KPIs...................................................................................38

Service Quality Assurance............................................................................40

Service Condition..........................................................................................41

7
7.1
7.2
7.3
7.4

ZTE NPI Tools Support Platform...................................................................42

UniPOS CNT...................................................................................................42
UniPOS CNA...................................................................................................43
UniPOS CNO...................................................................................................44
UniPOS NCOS.................................................................................................44

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Product Type Technical Proposal

FIGURES
Figure 2-1 Network Area digital map In scope........................................................................3
Figure 2-2 Period of NPI Service............................................................................................4
Figure 3-1 Network Health Check Flow..................................................................................8
Figure 3-2 Network Resource & Capacity Audit (2G)............................................................10
Figure 3-3 Network Resource & Capacity Audit (3G)............................................................11
Figure 3-4 Network Performance Evaluation Flow................................................................12
Figure 3-5 Network System Trouble Shooting Flow..............................................................13
Figure 3-6 Radio Network Environment Optimization Flow...................................................15
Figure 3-7 Frequency Planning & Optimization Flow............................................................17
Figure 3-8 Neighbor Cell Optimization Flow.........................................................................19
Figure 3-9 Parameter Optimization Flow..............................................................................21
Figure 3-10 Top N Worst Cell Optimization Flow..................................................................23
Figure 3-11 Resource Utilization Optimization Flow..............................................................25
Figure 3-12 Complaint Handling Flow...................................................................................27
Figure 3-13 Network Performance Monitoring Flow..............................................................29
Figure 3-14 Network Dual Band Optimization Flow..............................................................31
Figure 3-15 2/3G Inter-operation Optimization Flow.............................................................33
Figure 4-1 Service Delivery Organization.............................................................................34
Figure 7-1 ZTE Tools Introduction.........................................................................................42

TABLES
Table 2-1 Network Elements In scope.....................................................................................4
Table 3-1 Network Parameter Check Table.............................................................................7
Table 4-1 Responsibilities Matrix..........................................................................................35
Table 4-2 Service Report......................................................................................................37
Table 4-3 Drive Test KPIs......................................................................................................38
Table 4-4 Statistical KPIs (2G)..............................................................................................38
Table 4-5 Statistical KPIs (3G)..............................................................................................39

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Product Type Technical Proposal

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