Documente Academic
Documente Profesional
Documente Cultură
Cordova, TN 38018
(901) 338-5624
sblvins2@memphis.edu
Objective
I am looking for a FULL-TIME position with your staff. I possess experienced management skills and know how to provide
excellent customer service. I have also taken several business management classes from The University of Memphis. I have
researched your companys history and would very much be interested in investing my time. I am very hard-working, and easy to
get along with. I understand the importance of team work and customer satisfaction along with meeting goals and projected
business numbers. I have a flexible schedule and am available to work weekdays, holidays, and weekends. I am willing to travel or
relocate. I am up-to-date on technologies, and am very proficient with computers and their softwares. I strive to keep a positive
attitude in all situations and tend to go out of my way to lend a helping hand to others.
Professional Profile
Student Currently attending the University of Memphis as a full time student. Classification is junior and is anticipated to
graduate in 2015. Currently majoring in International Business with a minor in Public Relations. Marketing products,
information and ideas have always been a strong suit, and the plan is to continue obtaining education in this area..
Retail and Customer Services Beyond knowledgeable in retail and the services that are provided. Up-to-date in the latest
technologies, computer programs, and networking capabilities. Extremely outgoing, persuasive and professional. Effective
communicator with the ability to interact, lead and influence. Years of experience in retail as well as Managerial experience.
Management - Decisive leader with experience recruiting and developing talent. Creative hands-on management style with
the ability to coach and mentor. Experienced professional leadership roles with progressive experience in customer service,
marketing, and networking. Easily trained and able to perform effectively and efficiently
Career
The Madison Hotel Downtown Memphis, TN (08/2015-Current)
Full Time Guest Service Representative
I am currently employed at the Madison Hotel downtown. I work as a Guest Service Representative, better known as a front desk
agent, but am looking for a better paying and more rewarding job opportunity. If employed with your company, I plan on going to
part-time at the Madison overnight Audit shift 11pm-7am (two to three nights a week). I am responsible for checking guests in and
out, room payments, concierge, guest assistance, and audit paperwork. The Madison is known for catering to high-end business
travelers and VIP guests such as celebrities and government officials. Smiles and upbeat attitudes are a must for Madison
employees.
T-Mobile Memphis, TN (10/2014-4/2015)
Full Time Sales Associate
T-Mobile is known as the fastest 4G LTE cellular Network. As a sales associate I was responsible for engaging with customers,
informing them about T-Mobiles products and services, and assisting them in choosing the best coverage to fit their individual
needs. I sold T-Mobile phones and broadbands and stayed up-to-date with the latest iPhone and Andriod devices. We sold brand
names like Apple, Samsung, ZTE, Acatel, HTC, and Nokia. I helped upgrade plans, assisted with trouble shooting and opened
several business accounts.
Education
Munford High School Munford, Tennessee
Graduated with Honors 2011; GPA 3.75
Dyersburg State Community College Covington, Tennessee
Marketing Management
University of Memphis Memphis, Tennessee
International Business