Documente Academic
Documente Profesional
Documente Cultură
1.1 INTRODUCTION
Bank is the circulating agent of a country as like as blood of human body which developed
the economy and national wealth. It is the financial services industry approaching full
historical cycle. Originally the banking system operated as full service industry, performing
directly or indirectly all financial services. Banks are direct agents to create opportunities for
development in a country. It also provides large scale of employment opportunities. Banks
make profit by mobilize savings and make it advances to investors. As they deal with public
money, their form of business is different from others. It must refund publics money when
they demand, either it makes or not. So, productivity performance of bank should be analyzed
carefully.
The evaluation of bank productivity performance is a complex process involving interactions
between the internal operations, external activities and environment. The ultimate objective
of management is to maximize the value of banks equity shares by attaining the optimal mix
of returns and risks. In this respect bank management needs to develop a comprehensive plan
in order to identify objectives, goals, budgets and strategies that will be consistent with the
maximization of share values.
The primary method of evaluating productivity performance is to analyze accounting
statements. Financial ratios of accounting items permit an historical sketch of bank returns
and risks. External performance is best measured by evaluating the banks market share,
regulatory compliance and public confidence. Because of increasing innovation and
deregulation in the financial services industry, internal and external competitiveness is
become much more important than in the past.
In my Master Paper Report, I have selected one government commercial bank to evaluate the
performance in our banking industry. This is SONALI BANK LIMITED. This bank has a
great impact in our economy. To analyze SONALI BANK LIMITED productivity
performance it will be helpful to have an insight into the generalized characteristic features of
this bank. Sonali Bank became Sonali Bank Ltd. From 3 June, 2007.
Page 2
Page 3
Page 4
Learning all the banking functions within just 60 days was really tough.
Another limitation of this report is Banks policy of not disclosing some data and
information for obvious reason, which could be very much useful.
Only five years accounting data are considered for productivity performance
Page 5
The branch does not maintain accounting system properly. So, many up date data
Page 6
Corporate Profile
Name of the Company
Chairman
Legal Status
Date of Incorporation
Date of Vendor's Agreement
Registered Office
Authorised Capital
Paid-up Capital
Number of Branches
Phone-PABX
FAX
SWIFT
Website
Zaheed Hossain
Page 7
Mission :
Dedicated to extend a whole range of quality products that support divergent needs of people
aiming at enriching their lives, creating value for the stakeholders and contributing towards
socio-economic development of the country.
2.3 MANAGEMENT
The management of the bank is vested on a Board of Directors, subject to overall supervision
and directions on policy matters by the board, which is constituted in terms of Bangladesh
Bank (Nationalization) Order 1972. Board of Directors, constituted by seven members, has
authority to organize, operate and manage its affairs on commercial consideration within the
Board policy of government. There are directors appointed by the government. Others
members of the Board including MD are also government appointed out of that at least three
have the experience in the field of Finance, Banking, Trade, Commerce, Industry and
Agriculture. The managing director is the Chief Executive of Bank. He executes all the
activities under the direction of Board. All line and staff personnel of Banks are own
recruitment except member of Board of Directors.
2.4 ORGANIZATION
Sonali Bank is the largest nationalized Commercial Bank of the country. It has extended 1181
branches through out the country and abroad to serve the nation. There are two, Sonali
Exchange Company Incorporations (SECI) in USA and others are in planning stage. The
Head Office of the bank is located at Motijheel Commercial Area, Dhaka that is the
controlling Headquarter (Figure-2.1). It has eight GM offices in six Divisional Headquarters
and twenty six Principal Offices and thirty two Regional Offices. Principal Office is headed
by DGM and each Department is headed by AGM. Different grade officers depending on the
size and nature of branch head the branches.
Principal Office Headquarter has jurisdiction over the entire area of a District i.e. the
Principal Office is the local point of the Banks administrative zone of the District. The
Page 8
Regional Office is situated in the Thana level within the District, is under control and
supervision of the Principal Office of the District. Regional Offices are responsible for their
activities to the Principal Office. Regional heads exercise control and supervision overall the
branches within their jurisdiction and keep the Head of Principal Office informed the
progress of their respective areas from time to time.
Head Office
G.M. Office
Principal Office
Regional Office
Branch
Figure 2-1: Functional Hierarchy
Page 9
2.6 COMPUTARIZATION
Sonali bank starts its computerization process at December, 1989. After that it expands its
computerization process by establishing RISE System (RS 16000) OS/2, LAN etc. Up to this
time 113 branches are under computerized system. Besides this One Stop is being given in
its 56 branches. Moreover, Sonali Bank is serving to the customers in the following ways:
Foreign exchange business and standard of customer services is being increased
and speed up of information flow by using the computerization system LAN
(Local Area Network) and WAN (Wide Area Network).
It has established 7 subsidiary companies in United States named Sonali Exchange
Company Incorporated (SECI) and 5 offices of Sonali Bank, UK Ltd. establish
with 49% share with govt. in UK so that the Non-Resident Bangladeshi can send
their money to Bangladesh through a valid channel as fast as possible.
Recently SECI established a Web based Remittance Software in United States.
Sonali Bank Wage Earners Corporate Branch established electronic link with its
branch in Middle East Branch through which remittance is to be sent. Besides this
5 electronic link is in implementation process in Oman, Qatar and Bahrain.
IFRMS (Instant Financial Reconciliation and Messaging System) has enabled the
bank to remit fund by DD, TT, Inter branch Debit/Credit advice. This has been
started as an experimental but this system will be started among 300 branches
soon.
Page 10
Besides government is a big problem for the nationalized bank in Bangladesh. Government
forced to the nationalized bank to insider lending, lend to governments priority sector, stateowned enterprises, sick industries, borrowers with political influence as well as provide
exemption schemes to fulfill its pre-election commitment. The loan exemption program of
1986-87and 1991-92 exempted 11.37 percent and 25.56 percent respectively of total bank
loan outstanding. As a result, nationalized commercial banks are burdened with very large
classified loans (32 percent of total loans) against which very large provisions had to be made
which affected profit position adversely. Classified loans in the countrys banking sector s on
June 30, 1996 amount to 33.0 percent of total loans. It was 34.9 percent as on December 31,
1993. However, net income of local banks is drastically reduced, as the required to maintain
very large provisions for bad debts and interest suspense accounts.
( about
85%) live in the rural areas. About 75% of the active rural population depends on agriculture as
the main source of their livelihood. Agriculture contributes about 22% to the GDP. Majority of
the farmers are either small or marginal. So credit plays a paramount role to augment the capital
base to support agriculture production. With this end in view. Sonali Bank Limited the largest
state owned commercial bank has been playing a vital role in the socio-economic development
& poverty alleviation since 1973. Keeping in view that Credit is one of the many inputs that
complete the cycle of agricultural production Sonali Bank extending rural credit through 1179
branches over the country.
Sonali Bank Limited introduced indirect rural credit in 1973 through the then IRDP (Now
BRDB) there after continuing lending in the following programs:
01)
Crop
Loan
(Special
Agricultural
Credit
Program):
Page 11
forestation
Program:
2.10INDUSTRIAL FINANCE
Credit Schemes :
Long term loan for setting up new industrial units and BMRE of existing units including
working capital finance are extended by Sonali Bank Limited to cottage industries, smallmedium-large scale industries and also to self-employed persons with a view to creating
employment opportunities, deployment of resources, increasing GDP and over-all industrial
development of the country. Currently the following credit schemes are on offer by the
bank:
Some of the main
Credit Schemes
Designated Branches
Financing
Software
Development
and
Data
Processing.
About 100 branches including all the corporate and district
headquarters branches are designated to handle industrial
credit.
Thrust Sectors :
Besides the traditional and oft-trodden sectors, Sonali Bank Limited has also come up with
very low rate of interest to finance the following thrust sectors of the economy as identified
by the Government:
Software development and data processing.
Frozen foods.
Sweater Industry .
Pharmaceutical Ind.
Plastic Ind.
Interest Rates:
Project/Term Loan : 12.00% to 13.00%
Features :
Page 14
Cardholder can easily pay utility bills like - Water, Telephone, Gas etc.
Only computerized Branches of Dhaka City will deal Ready Cash Card.
Branches of other Cities and Towns will introduce Sonali Bank Ltd. Ready Cash Card in
due course.
Ancillary Services
Sonali Bank Limited offers multiple special services with its network of branches throughout the country in
addition to its normal banking operations.
Collection:
Gas bills.
Electricity bills.
Telephone bills.
Water/Sewerage bills.
Jakat fund.
Hajj deposit.
Page 15
Payment:
Army pension.
British pension.
Students' stipend/scholarship.
Govt.
Social Services:
Page 16
Savings Certificates.
Prize Bonds.
Sanchaypatra.
Personal Banking:
Sonali Bank Limited extends all the major personal banking facilities and services to its customers
with its skilled work force and largest network of around 1179 branches covering all the urban and
remote rural areas of Bangladesh.
Sonali Bank Limited provides Local & Foreign Remittance in quickest possible time. Foreign
remittance is available in both T.C. & Taka draft.
1. Transfer of fund from one branch to another by
- Demand Draft
- Mail Transfer
- Telegraphic Transfer
2. Transfer of fund on Standing Instruction Arrangement.
Savings A/C
FDR A/C
Trade Finance
Page 17
Training
Sonali bank Staff College, Dhaka along with four Training Institutes / Center(s) at
Chittagong, Rajshahi, Khulna and Bogra have been conducting training program covering
total Banking activities in order to impart training to all categories of officers and staff of
Sonali Bank. In the year 2003 as many as 8430 officers and staff received training in 383
batches of different courses, workshops and seminars conducted by the aforesaid training
institutions Staff College.
Page 18
3. METHODOLOGY
I. Sources of data
The study is based on primary and secondary sources of data. Data have been collected from
office records discussions with employees and from different paper circulars and annual
report of Sonali Bank. For the report preparation concepts and techniques are gathered from
bank manuals and relevant books.
ii) Sampling Plan
The research concentrates on credit, credit procedure of project that practice by the bank. Non
probability sampling technique is used here because the non probability samples yield good
estimate of the population characteristics. All samples are selected upon my judgment on
study requirements. Mainly procedure papers and related papers are examined and
interviewed. Performance analysis information bureau report and existing loan procedure
which were made by authority of Sonali Bank, I have covered the performace analysis
information from 2011 to 2014 and also at a glance of Sonali Bank presented with this
duration.
Because of time constraints low cost, convenience and quick, I used judgment sampling. The
judgment depends on the purpose of the study. Thats why I can say it is a purposive
sampling. For this here in taken a sample of 20 employee of Sonali bank and aduit papers and
5 years report
iii) Data collection
Data were collected by a team of trained team members by visiting jatrrabari Branch of
Sonali Bank. The authority of Sonali Bank rechecked these collected data before entering
them into data base system.
iv) Fieldwork
As part of the assignment, I visited Head Office and Corporate Branch Office of Sonali Bank.
Before starting internship, training program was helpful which is issued by Sonali Bank
Staff College.
For data collection phase, team members of the training program of Sonali bank Staff College
carried out back check and spot check/verification to ensure accuracy and reliability of
collected data.
During data entry phase, 100% data were rechecked by cross matching with fact sheets and
hard copies. We have considered 100% accuracy level for numeric data and 95% accuracy for
alphanumeric data for entered data into the system.
Page 19
Page 20
a) Liquidity Ratios
b) Leverage Ratios
c) Profitability Ratios
d) Activity Ratios
e) Market Ratios
f) Statements of Cash Flow
4.1.1 Liquidity Ratios
Liquidity ratios measure a firms ability to meet its current obligations.
These include:
Current Ratio:
Current Ratio = Current Assets / Current Liabilities
This ratio indicates the extent to which current liabilities are covered by those assets expected
to be converted to cash in the near future. Current assets normally include cash, marketable
securities, accounts receivables, and inventories. Current liabilities consist of accounts
payable, short-term notes payable, current maturities of long-term debt, accrued taxes, and
Page 21
other accrued expenses. Current assets are important to businesses because they are the assets
that are used to fund day-to-day operations and pay ongoing expenses.
Page 22
Year
2010
2011
2012
2013
2014
525831620
57561110
6
67159759
4
73195469
3
Current
Liabilities
325987416
436987416
48045583
2
56665948
3
63194803
8
Current
Ratio
1.30
0.12
1.20
1.19
1.16
Interpretation
The current ratio for the year 2010,2011,2012, 2013 & 2014 is 1.30,0.12 1.20, 1.19 & 1.16
respectively, compared to standard ratio 2:1 this ratio is lower which shows low short term
liquidity efficiency at the same time holding less than sufficient current assets mean
inefficient use of resources.
Sales to Working Capital:
Sales to Working Capital = Sales / Working Capital
Sales to working capital give an indication of the turnover in working capital per year. A
low working capital indicates an unprofitable use of working capita
Year
2010
2011
2012
2013
2014
Sales
26400656
36584698
43685740
43685740
63305033
Working
capital
85242133
75689122
95155274
10493811
1
10000665
5
0.4 times
0.5 times
0.5
times
0.6 times
Sales
to 0.3 times
Working
Interpretation
This liquidity ratio for the years 2012, 2013 & 2014 is 0.5, 0.5 & 0.6 times respectively,
compared to standard ratio 2:1 this ratio is lower which shows low short term liquidity
efficiency at the same time holding less than sufficient current assets mean inefficient use of
resources
Working Capital:
Working Capital = Current Assets Current Liabilities
A measure of both a company's efficiency and its short-term financial health. Positive
working capital means that the company is able to pay off its short-term liabilities. Negative
working capital means that a company currently is unable to meet its short-term liabilities
with its current assets (cash, accounts receivable and inventory). Also known as "net
Working capital", or the "working capital ratio".
Page 23
Year
2010
2011
2012
2013
2014
525831620
57561110
6
67159759
4
73195469
3
Current
Liabilities
325987416
436987416
48045583
2
56665948
3
63194803
8
Working
capital
99844204
88844204
95155274
1049381
11
1000066
55
Interpretation
It is very clear from the above calculations that the working capital of the bank is gradually
increasing over the years, which shows good short term liquidity efficient.
Leverage Ratios
By using a combination of assets, debt, equity, and interest payments, leverage ratio's aroused
to understand a company's ability to meet it long term financial obligations. Leverage ratios
measure the degree of protection of suppliers of long term funds. The level of leverage
depends on a lot of factors such as availability of collateral, strength of operating cash flow
and tax treatments. Thus, investors should be careful about comparing financial leverage
between companies from different industries. For example companies in the banking industry
naturally operates with a high leverage as collateral their assets are easily collateralized.
These include:
Time Interest Earned:
TIE Ratio = EBIT / Interest Charges
The interest coverage ratio tells us how easily a company is able to pay interest expenses
associated to the debt they currently have. The ratio is designed to understand the amount of
interest due as a function of companys earnings before interest and taxes (EBIT). This ratio
measures the extent to which operating income can decline before the firm is unable to meet
its annual interest cost.
Year
2010
2011
2012
2013
2014
EBIT
25693366
325246815
32044524
34298574
48559935
INTEREST
RATE
12549878
125693333
13204037
19153957
19153957
TIE RATIO
2.04
2.58
2.43
1.79
1.83
Interpretation
We can see from this ratio analysis that, this company has covered their interest expenses2.43
times in 2012, 1.79 times in 2013and 1.8 times in 2014. It means they have performed pretty
Page 24
much same in 2013 and 2014, but has taken a different look in 2012. As in 2012they issued a
little high number of long-term loans and does not have good liquidity position, their EBIT
became high thus making TIE a little high as well.
Debt Ratio:
Debt Ratio = Total Debt / Total Assets
The ratio of total debt to total assets, generally called the debt ratio, measures the percentage
of funds provided by the creditors. The proportion of a firm's total assets that are being
financed with borrowed funds. The debt ratio is calculated by dividing total long term and
short-term liabilities by total assets. The higher the ratio, the more leverage the company is
using and the more risk it is assuming. Assets and liabilities are found on a company's
balance sheet.
Year
2010
2011
2012
2013
2014
TOTAL
DEBT
416594698
355600255
53684810
2
62875409
2
68274795
3
TOTAL
ASSESTS
432548636
423656961
59029146
8
69199152
1
757928,8
9
DEBT
RETIO
0.96
0.84
0.91
0.91
0.90
Interpretation
Calculating the debt ratio, we came to see that this company is highly
leveraged one.
Debt to Equity Ratio:
Debt to Equity Ratio = Total debt / Total Equity
The debt to equity ratio is the most popular leverage ratio and it provides detail around the
amount of leverage (liabilities assumed) that a company has in relation to the monies
provided by shareholders. As you can see through the formula below, the lower the number,
the less leverage that a company is using. The debt to equity ratio gives the proportion of
accompany (or person's) assets that are financed by debt versus equity. It is a common
measure of the long-term viability of a company's business and, along with current ratio, a
measure of its liquidity, or its ability to cover its expenses. As a result, debt to equity
calculations often only includes long-term debt rather than a company's total liabilities. High
debt to equity ratio implies that the company has been aggressively financing its activities
through debt and therefore must pay interest on this financing.
Page 25
Year
2010
2011
2012
2013
2014
TOTAL
DEBT
5666986323
5662559812
53684810
2
62875409
2
68274795
3
TOLAL
EQUITY
444665898
400326599
45177664
55063125
71280902
14.30
11.88
11.42
9.58
DEBT
TO 12.75
EQUITY
RATIO
Interpretation
We can see from the above calculations that this ratios 1st 2 years well of
the run but continuously decreasing in the last three years.
[I will do rest of the ratio and analysis after carrying out checking]
Thank you
Raffiquzaman
Page 26