PART D: GENERAL

SPECIFICATION

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Contents
GS 02

GS 03

GS 04

GS 05

GS 06

GS 07
GS 08

GS 09
GS 10

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GS 01 SECURITY............................................................................................... 5
HEALTH AND SAFETY.................................................................................. 5
GS 02.1 ..........General ......................................................................................... 5
GS-02.2 ..........Design .......................................................................................... 6
GS 02.3 ..........Consultation .................................................................................. 7
GS 02.4 ..........Work Environment ........................................................................ 7
GS 02.5 ..........Sydney Waters OHS Rules and Procedures ................................ 8
GS 02.6 ..........Delivery Contractor Safety Management System Requirements ... 9
ENVIRONMENTAL MANAGEMENT ............................................................. 13
GS 03.01 ........General ....................................................................................... 13
GS 03.02 ........Legal and Other Requirements ................................................... 14
GS 03.3 ..........Business Management Information System (BMIS) .................... 32
QUALITY AND RECORDS MANAGEMENT ................................................. 32
GS-04.1 ..........General ....................................................................................... 32
GS 04.2 ..........Quality System ............................................................................ 32
GS 04.3 ..........Quality Plan ................................................................................ 32
GS 04.4 ..........Inspection and Test..................................................................... 33
GS 04.5 ..........Standard of Tests........................................................................ 33
GS 04.6 ..........Hold and Witness Points ............................................................. 33
GS 04.7 ..........Audits.......................................................................................... 34
GS 04.8 ..........Maintaining and Handover of Records ........................................ 34
INCIDENT MANAGEMENT AND BUSINESS CONTINUITY PLAN ............... 35
GS 05.1 ..........Incident Management Plan ......................................................... 35
GS 05.2 ..........Business Continuity Plan ............................................................ 35
COMMUNITY RELATIONS ........................................................................... 35
GS 06.1 ..........General ....................................................................................... 35
GS 06.2 ..........Communications Strategy ........................................................... 35
GS 06.3 ..........Community Liaison Plan ............................................................. 36
GS 06.4 ..........Community Liaison Representative ............................................. 36
GS 06.5 ..........Community relations induction and training ................................. 36
GS 06.6 ..........Delivery Contractor behaviour ..................................................... 36
GS 06.7 ..........Customer notification process / material distribution ................... 37
GS 06.8 ..........Customer complaints, customer contact and enquiries ............... 37
GS 06.9 ..........Work on private property ............................................................. 38
GS 06.10 ........Certification of authority and ID cards ......................................... 38
GS 06.11 ........Monthly Action Plan .................................................................... 38
GS 06.12 ........Media and Publicity Material ....................................................... 38
GS 06.13 ........Project signboards ...................................................................... 39
GS 06.14 ........Communication material ............................................................. 39
GS 06.15 ........Conformance to working hours ................................................... 39
GS 06.16 ........Night work ................................................................................... 39
GS 06.17 ........Changes to site activities ............................................................ 40
GS 06.18 ........Negotiation with key stakeholders and local authorities .............. 40
GS 06.19 ........Monitoring and Reporting ............................................................ 40
GS 06.20 ........Community Relations Performance Indicators ............................ 40
GS 06.21 ........Community Relations Audits ....................................................... 40
GS 06.22 .......Customer Privacy and Personal Information ............................... 41
Not Used ....................................................................................................... 41
PROGRAMMING OF WORKS ...................................................................... 41
GS 08.1 ..........Time for Submission ................................................................... 41
GS 08.2 ..........Requirements for Design-and-Construction Program
(The Contract Program) ............................................................ 41
REVIEW OF DELIVERY CONTRACTORS DOCUMENTS........................... 43
INFORMATION TO BE SUPPLIED BY CONTRACTOR ............................... 43
GS 10.1 ..........Drawings ..................................................................................... 43
GS 10.3 ..........Standard Operating Procedures.................................................. 45
GS 10.4 ..........Operation and Maintenance Manuals.......................................... 46
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GS 10.5 ..........SCADA information ..................................................................... 47

GS 10.6 ..........Warranties .................................................................................. 47
GS 11
INFORMATION AVAILABLE TO THE DELIVERY CONTRACTOR............... 47
GS 12
MATERIAL/ EQUIPMENT SUPPLIED BY SYDNEY WATER........................ 47
GS 12.2 ..........Taking delivery of material/equipment ......................................... 48
GS 12.3 ..........Inspection ................................................................................... 48
GS 12.4 ..........Removal ..................................................................................... 48
GS 12.5 ..........Responsibility for goods .............................................................. 48
GS 12.6 ..........Damaged goods ......................................................................... 48
GS 12.7 ..........Unused materials ........................................................................ 48
GS 12.8 ..........Ownership................................................................................... 48
GS 13
Not Used ....................................................................................................... 49
GS 14
Delivery CONTRACTOR'S SITE FACILITIES ............................................... 49
GS 14.1 ..........Site Amenities - General ............................................................. 49
GS 14.2 ..........Site Office for the Delivery Contractor's Representative .............. 49
GS 14.3 ..........Telephone and other communication facilities ............................. 49
GS 14.4 ..........Water Supply .............................................................................. 49
GS 14.5 ..........Sewage disposal ......................................................................... 50
GS 14.6 ..........Surface drainage......................................................................... 50
GS 14.7 ..........Temporary Power Supply............................................................ 50
GS 15
EXISTING SERVICES .................................................................................. 51
GS 16
NOT USED ................................................................................................... 52
GS 17
TRAFFIC CONTROL AND ROAD OPENING ON STATE ROADS ............... 52
GS 17.1 ..........Traffic Control ............................................................................. 52
GS 17.2 ..........Road Opening on State Roads ................................................... 52
GS 17.3
Road Restoration........................................................................ 52
GS 18
LIMITATION ON USE OF "SYDNEY WATER" SIGNS ON VEHICLES
AND PROPERTY .......................................................................................... 52
GS 19
NOT USED ................................................................................................... 53
GS 20
PRE-CONSTRUCTION SURVEY / AUDIT .................................................... 53
GS 20.1 ..........Reasons for Pre-Construction Survey / Audit .............................. 53
GS 20.2 ..........Pre-Construction Audit ................................................................ 53
GS 21
Not Used ....................................................................................................... 54
GS 22
Not Used ....................................................................................................... 54
GS 23
RESTORATION OF SITE ............................................................................. 54
GS 23.1 ..........Approach to Restoration ............................................................. 54
GS 23.2 ..........Maintaining Restored Land and Property .................................... 54
GS 24
Not used ....................................................................................................... 54
GS 25
Not used ....................................................................................................... 54
GS 26
ASBESTOS CONTAING MATERIAL ............................................................ 54
GS 26.1 ..........Recycled and reused materials ................................................... 54
GS 26.2 ..........Prior acceptance ......................................................................... 55
GS 26.3 ..........Records ...................................................................................... 55
GC 26.4 ..........Certification ................................................................................. 55
GS-27
CONDITIONS FOR COMPLETION ............................................................... 55
APPENDICES ................................................................................................................. 56
OHS APPENDICES ......................................................................................................... 56
APPENDIX OH-01 SAFETY REQUIREMENTS................................................................ 57
APPENDIX OH-02 GUIDELINES FOR THE PREPARATION OF DELIVERY
CONTRACTOR'S PROJECT SAFETY PLAN................................................ 58
APPENDIX OH-03 WORK METHOD STATEMENTS ....................................................... 64
APPENDIX OH-04 GUIDELINES FOR SYDNEY WATER CONTRACTOR OHS
INDUCTION .................................................................................................. 65
OH-04.4 Contractors Project Induction ........................................................................ 66
OH-04.5 Induction Records............................................................................................ 67
OH-04.6 Sydney Water Contractor Induction Pass / Passport System......................... 67
APPENDIX OH-05 CONTRACTOR OHS PERFORMANCE REPORT.............................. 69
OHS ATTACHMENTS ..................................................................................................... 71
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ENVIRONMENTAL MANAGEMENT APPENDICES ........................................................ 72

APPENDIX EM-01 LEGAL AND OTHER REQUIREMENTS PLANNING
APPROVAL DOCUMENTS ........................................................................... 72
APPENDIX EM-02 PROJECT ENVIRONMENTAL RISK ASSESSMENT
METHODOLOGY AND ENVIRONMENTAL WORK METHOD
STATEMENT TEMPLATE .......................................................................... 72
APPENDIX EM-03 CONTRACTOR ENVIRONMENTAL PERFORMANCE
REPORT TEMPLATE................................................................................. 72
APPENDIX EM-O4 WASTE MINIMISATION PRINCIPALS - TEMPLATE ........................ 72
APPENDIX EM-05 ENVIRONMENTAL MANAGEMENT CONTROLS GUIDELINE .......... 73

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GS 01 SECURITY
The Delivery Contractor shall provide and maintain adequate site security for the work under the
Works Package Contract and ensure at all times that the security of Sydney Waters assets is not
compromised.
Before the Delivery Contractors personnel work on Sydney Waters premises and facilities, the
Delivery Contractor must perform a 100-point identity check and criminal record check on the
personnel. When requested, the Delivery Contractor must provide evidence of the personnel check to
Sydney Water.
The Delivery Contractor shall comply with the security requirements of Sydney Water at all times and
follow reasonable directions of Sydney Water in maintaining site security.
The Delivery Contractor shall participate in a security risk assessment, which will be conducted by
Sydney Water. The purpose of this risk assessment is to identify the security risk exposures arising
from the work under the Works Package Contract and to assess the impacts of such exposures.
Following this risk assessment, the Delivery Contractor shall produce a Site Security Plan, detailing
how the Delivery Contractor will maintain adequate security at the Contract site. The Site Security
Plan shall include basic site security measures such as security lighting, fences, locks, alarms, site
access control and security signage, and specific security measures which are required to be
undertaken as per the outcomes of the security risk assessment.
As a minimum, the following site security measures shall be included in the Project OHS Management
Plan and installed by the Delivery Contractor:
(a)

Site fencing
The Delivery Contractor shall ensure that adequate perimeter fencing is provided to maintain
site security for all construction sites under the Works Package Contract.

(b)

The Contract site/s shall be fenced with robust chain-link fences of 2100mm minimum
height, with appropriate gates and locking mechanisms; or

Where required the site shall be fenced with high security fences of 2100mm height,
incorporating heavy duty mesh of 3.15 mm plastic-covered wire, top & bottom rails,
outward-bent tops with three strands of barbed wire, and appropriate gates and locking
mechanisms.

Site security alarm

The contract site shall be protected by a security alarm system, incorporating a control panel
that is monitored and responded to by an accredited security company.

(c)

Warning signs at the contract site

The Delivery Contractor shall fix warning signs (for warning against trespass) provided by
Sydney Water on buildings and fences as directed by Sydney Water.
The Delivery Contractor shall ensure that signs showing the name and telephone contact
numbers of the site controller (including after-hours emergency numbers) are placed at each
construction site so as to be clearly visible from outside the site.

The Delivery Contractor shall implement Site Security accepted by Sydney Water.
The Delivery Contractor shall report any security incidents to Sydney Water immediately they are
detected.

GS 02 HEALTH AND SAFETY

GS 02.1

General

The Health and Safety requirements contained in this Specification:

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(a)

may be in addition to, but are not in substitution for, any other requirements of any legislation or
regulations or of any condition in the Delivery Contractors Collaborative Framework Agreement
(CFA) and the Amended GC21 (Edition 2) General Conditions of Contract (Works Package
Contract); and

(b)

shall not be taken to limit the powers of Sydney Water or the liabilities and responsibilities of the
Delivery Contractor under the CFA and the Works Package Contract.

Attention is drawn to the requirements of the CFA and the Works Package Contract where the
Delivery Contractor is required to observe all the statutory/regulatory safety requirements and to
provide for the protection of persons and property, as part of the CFA and the Works Package
Contract.
Attention is drawn to the Work Health and Safety Act 2011 and Occupational Health & Safety
Regulation 2011, which require that employers and employees ensure the health, safety and welfare
of persons in the workplace.
In accordance with clause 13.13 of the CFA, Sydney Water appoints the Delivery Contractor as
Principal Contractor for the purpose of the performance of the Works and authorises the Delivery
Contractor to exercise such authority of Sydney Water as is necessary to enable the Delivery
Contractor to discharge the responsibilities imposed on a principal contractor by the NSW
Occupational Health and Safety Regulation 2011.
The Delivery Contractor shall, at all times, exercise any other necessary and reasonable precautions
appropriate to the nature of the work and the conditions under which the Works Package Contract is to be
performed for the safety of all persons on the Site, or in the vicinity.
Notwithstanding any other provisions of the CFA and the Contract, the Delivery Contractor shall cooperate
where directed with any reasonable request by any representative of Sydney Water to stop work where
that representative considers the work to be unsafe.
The Delivery Contractor shall provide equipment, training, personnel and documentation necessary to
satisfy the requirements of the CFA and the Works Package Contract.
The Delivery Contractor shall comply with the above requirements and shall provide evidence of such
compliance upon request of Sydney Water as a precondition of continued access to the site.

GS-02.2

Design

The following subclauses apply to the extent that the Delivery Contractor is responsible for design.
GS 02.2.1

Risk Assessment in Design

The Delivery Contractors design process shall be that as set out in the approved program
management plans meet the intent of the Key Requirements of Sydney Waters procedure for Risk
Assessment in Design (attached).
GS 02.2.2

Hazard Reduction / Elimination

The Delivery Contractor shall consider the hazards to health & safety in relation to the whole 'life cycle' of
the Works (ie; construction, operation, maintenance and eventual decommissioning / disposal /
demolition) so as to eliminate or reduce such hazards as far as practicable during the design process.
GS-02.2.3

Emergency Stops

The Delivery Contractor shall undertake a risk assessment for all machines to be installed under the
Works Package Contract.
The risk assessment shall take into account future maintenance requirements. If elimination of the risk
cannot be achieved, the Delivery Contractor shall follow a hierarchy of controls (such as substitution,
engineering controls, etc.) so as to provide a safe outcome.
Emergency stops shall not be designed for use for isolation purposes.
Emergency stops used for personnel safety shall be designed to be incapable of malfunction:

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- They shall have red pushbuttons on a yellow background, pull to reset, be non-locking, with a
large emergency stop label comprising black letters on a yellow background.
For Treatment Plant SCADA, the circuits shall be based upon Sydney Waters standard
template circuit TE100E and the requirements of Sydney Waters Automation and SCADA
standards, copies of which are available from Sydney Water.
For all other assets, the circuits shall be in accordance with Sydney Waters Instrumentation &
Control Manual and Sydney Waters Telemetry Operations Group requirements.
Emergency stops that are not used for personnel safety shall be referred to as latch stops to aid
distinction as to their function and to avoid confusion as to their purpose with regard to the NSW WHS
Regulation 2011:
- They shall include a red mushroom head button against a grey background, pull to reset, nonlocking, with no label.
For Treatment Plant SCADA, the circuits shall be based upon Sydney Waters standard
template circuit TE100E and the requirements of Sydney Waters Automation and SCADA
standards, copies of which are available from t Sydney Water.
For all other assets, the circuits shall be in accordance with Sydney Waters Instrumentation &
Control Manual and Sydney Waters Telemetry Operations Group requirements.

GS 02.3

Consultation

The Delivery Contractor shall ensure that consultation arrangements are maintained in accordance with
those set out in their approve program level OHS Management Plan.

GS 02.4

Work Environment

GS.02.4.1

Compliance

The Delivery Contractor shall comply with the Work Health & Safety Act 2011 with respect to providing
a suitable work environment.
GS 02.4.2
Fire Prevention & Hot Work Procedure
For work outdoors, the Delivery Contractor shall routinely confirm the status of Total Fire Bans
(TOBAN). No hot work is to be carried out in the open during days of a TOBAN. The Delivery
Contractor shall apply for an exemption to the Commissioner of NSW Rural Fire Service if Sydney
Water deems the hot work activity to be essential work. The Delivery Contractor is to provide a copy
of any application for exemption to Sydney Water. If no exemption is obtainable for any particular
TOBAN day, the TOBAN day shall be viewed as inclement weather and dealt with in a similar way to
a wet weather day.
The term hot work includes all work associated with welding, thermal or oxygen cutting, heating and
other fire or spark producing operations.
The Delivery Contractor shall take all necessary precautions to prevent the spread of fire as a result of
work under the Works Package Contract and when carrying out hot work, the Delivery Contractor shall
meet the intent of the Key Requirements of Sydney Waters procedure for Control of Hot Work
(attached).
Besides meeting the key requirements of this Procedure, the Delivery Contractor shall also comply
with the following requirements involving the use of oxyacetylene or similar welding for cutting
apparatus or blow lamps or torches when they are in use away from the Delivery Contractors
premises:
General
a)
b)
c)

The area in which the work is to be carried out is free from movable combustible material before
operations commence.
The area on the other side of a wall or partition where work is being carried out is inspected to
ensure there are no combustible materials directly or indirectly in danger of ignition.
Appropriate fire extinguishing appliances are kept near the scene of work for immediate use.

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d)
e)
f)
g)

An examination in the vicinity is carried out after each period of work to ensure that there is no
danger of fire breaking out.
A suitable employee is appointed to be responsible for fire safety for each period of work.
Blow lamps and blow torches are lit strictly in accordance with manufacturers instructions and
not left unattended while alight.
Gas cylinders are to be secured and stored in upright position at all times so as to prevent them
from being knocked or falling over

Gas or Electric Welding and Cutting Apparatus

g)
h)
i)
j)
k)
l)

m)

The work area is adequately segregated by use of fire resistant materials.

Combustible floors and fixtures in the work area are protected with overlapping sheets of noncombustible materials or covered with sand.
The stub ends of welding rods do not come into contact with combustible materials.
Gas cylinders not being used for the work in hand are kept outside the building in or on which
the work is carried out and away from obvious fire hazard.
The MSDS for the welding rods, gases, flux used must be onsite and the requirements of
the MSDS must be incorporated into the Safe Work Method used
Welding carried out in confined space environments must have provision for isolating
the power to welding equipment inside the confined space from outside the confined
space that can be activated by the nominated standby person for the space
The method to prevent persons being electrocuted inside a confined space during
welding operations must be included in safe work methods developed for the welding
activity

The Delivery Contractor shall also comply with the requirements of Australian Standard AS1674.11997: Safety in Welding.

GS 02.5

Sydney Waters OHS Rules and Procedures

GS 02.5.1

Safety Rules

Whilst engaged on any work in connection with this contract all the Delivery Contractors employees,
subcontractors, and consultants, and all visitors shall abide by Sydney Waters general and site specific
safety rules. A copy of Sydney Waters General Safety Induction for Contractors (including General
Safety Principles and Rules) is included with the OHS Attachments.
GS 02.5.2
Confined Spaces
Where the work under the Works Package Contract involves entry to confined spaces, the Delivery
Contractors Project Safety Plan shall make reference to and comply with Sydney Waters procedure
for Confined Space Safety (HSP0001)

GS 02.5.3
Permit to Work
The Delivery Contractor shall obtain a Permit to Work Certificate from Sydney Water prior to the
commencement of any work on Sydney Waters sites where permit to work requirements apply.
GS 02.5.4
Isolation Procedure
The Delivery Contractor must comply with Sydney Waters isolation procedures wherever work is to be
carried out on assets requiring isolation. The Delivery Contractor must not change the format or
description of sign-offs in the forms attached and referenced in Sydney Waters isolation procedure.
No work is to commence on live sites of Sydney Water prior to proper isolation being carried out in
accordance with these procedures.
GS 02.5.5
Tagging
The Delivery Contractor must comply with Sydney Waters lock out / tag out procedures whenever
working on Sydney Waters assets requiring lock out / tag out.
GS 02.5.6
Flammable Gas Hazardous Areas
The Delivery Contractor must comply with Sydney Waters Technical Guidance Note TG-502
Classification and Management of Flammable Gas Hazardous Areas wherever work is to be carried
out in a flammable gas hazardous area. The Delivery Contractor must refer to the relevant site
flammable gas hazard area register before design, modification, maintenance or construction work.

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GS 02.5.7
Asbestos Management
The Delivery Contractor must consider the hazards to health and safety in relation to the identification of
asbestos so as to eliminate or reduce such hazards as far as practicable. Attention is drawn to the
particular provisions outlined within the WHS Regulation 2011 applicable to asbestos. In addition to these
requirements, the Delivery Contractor must comply with Sydney Waters Procedure HSP0073 Asbestos
Management.

GS 02.5.8

Other Procedures where Key Requirements apply

The Delivery Contractor must have in place processes that are equal to or better than those set out in the
current version of the approved OHS program management plan. If approval is withdrawn of the delivery
contractors program management plans the Delivery Contractor must cease work immediately.

GS 02.6

Delivery Contractor Safety Management System Requirements

The Delivery Contractor must maintain current management system certification equal to or better
th
than the 4 Edition of the New South Wales Government Construction Consultative Committee for the
duration of the contract.

GS 02.6.1

Hazard Identification and Risk Assessment Meeting

Following award of the Works Package Contract, the Delivery Contractor shall participate in a Hazard
Identification and Risk Assessment (HIDRA). A meeting will be arranged and chaired by the Delivery
Contractor, with Sydney Water and other stakeholders as determined by Sydney Water in attendance.
The purpose of this meeting is to ensure that the OHS hazards associated with the Works Package
Contract have been identified, the risks properly assessed and proposed controls identified.
GS 02.6.2
Project Safety Plan
Following the Hazard Identification and Risk Assessment meeting, the Delivery Contractor shall prepare a
Project specific Safety Plan, which shall include appropriate controls to minimise the risks of those OHS
hazards identified at the HIDRA meeting. The Plan shall detail the OHS systems and procedures that will
apply during the term of the Contract for all relevant aspects of the work, including sub-contract work.
The Plan shall be prepared in accordance with Appendix OH-02 Guidelines for the preparation of the
Project Safety Plan.
The Plan shall take into account the interfaces with ongoing operations of Sydney Water and with any
other persons and contractors who may be undertaking other work simultaneously on the Site(s).
Where multiple sites are involved in work under the Works Package Contract, and where directed by
Sydney Water, a Site Specific Safety Plan for each site shall be incorporated in the Plan.
The Delivery Contractor shall submit the Plan for review and formal sign-off by Sydney Water prior to the
Kick-off Meeting (Clause GS 02.6.5).
If the Plan does not meet Sydney Waters requirements, Sydney Water shall notify the Delivery Contractor
who shall revise and resubmit the Plan prior to commencement of site works (Clause GS-02.6.7).
The Delivery Contractor shall implement the Plan, monitor the work and carry out workplace inspections
as defined in the Plan to ensure that controls are in place and any OHS risks arising while work is in
progress are promptly addressed.
The Delivery Contractor shall review the Plan at frequent intervals throughout the Works Package
Contract to ensure that it is maintained in an up-to-date condition. Revisions to the Plan shall be
submitted to Sydney Water in a timely manner. In preparing the revisions, the Delivery Contractor
shall take into account any changes to the Hazard Identification and Risk Assessment.
The Plan will form the basis by which the Delivery Contractor's OHS performance will be monitored
and audited by Sydney Water.

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The Delivery Contractor shall provide its subcontractors with copies of the Plan, appropriate site
specific safety management plans and safe work method statements.
The Delivery Contractor shall ensure that all its employees, subcontractors and consultants are
inducted into and follow the requirements of the Plan. A copy of the Project Safety Plan shall be
readily available on the site.
GS 02.6.3
Safe Work Method Statements
Safe Work Method Statements shall be prepared for all work activities identified in the Hazard
Identification and Risk Assessment as carrying a significant safety risk. The Safe Work Method
Statements shall be prepared in accordance with the format shown in Appendix OH-03.
Where generic Safe Work Method Statements are developed for regular or repetitive work, their
adequacy shall be reviewed at the site prior to commencement of the work, and revisions shall be
made as necessary to address any hazards posed by changed conditions. Where necessary, a
further site-specific Work Method Statement shall be developed at the site prior to commencement of
the relevant work.
The Delivery Contractor shall ensure that all its employees, subcontractors and consultants are
inducted into and follow the requirements of relevant Safe Work Method Statements. A copy of
relevant Safe Work Method Statements shall be readily available on the site.
Where the Delivery Contractor engages subcontractors to do work, the Delivery Contractor must
assess the adequacy of any safe work method statements prior to the Delivery Contractor starting
work on the project. The Delivery Contractor must be able to demonstrate that the assessment has
been carried out by means of documented criteria.
GS 02.6.4
Pre-commencement Hazard Check
The Delivery Contractor shall ensure that a documented pre-commencement hazard check is
conducted each day before work commences on site.
GS 02.6.5
Kick-off Meeting
The Delivery Contractor shall attend and participate in a Kick-off Meeting, which shall be conducted by
Sydney Water and attended by other stakeholders nominated by Sydney Water. In part, the purpose
of the meeting is to ensure that all OHS controls required to be deployed prior to site possession are in
place and that all attendees understand Contract OHS responsibilities. The agenda shall include key
OHS issues associated with the site, the work and the Delivery Contractor's Project Safety Plan.
GS 02.6.6
Delivery Contractor Induction
It is a legislative requirement that all employees receive adequate induction and training to ensure
tasks are undertaken in a manner that minimises the risk to their health and safety.
Following the Kick-off Meeting, the Delivery Contractor will be inducted in accordance with Sydney
Waters OHS Induction Process detailed in Appendix OH-04.
GS 02.6.7
Site Possession and Commencement of Work
When Sydney Water is satisfied that the Delivery Contractor's Project Safety Plan addresses all
requirements of Sydney Water, the Delivery Contractor shall demonstrate to Sydney Waters
satisfaction that all the OHS controls are properly deployed and all the required inductions have been
delivered. Thereafter Sydney Water will grant the Delivery Contractor possession of the site or that
part of the site sufficient to enable the Delivery Contractor to commence work.
Notwithstanding any other provisions of this general specification, the Delivery Contractor will not be
granted possession of the site until Sydney Water has acknowledged in writing to the Delivery
Contractor that the Project Safety Plan meets Sydney Water requirements.
At Sydney Waters discretion, prior to this acknowledgment, the Delivery Contractor may be granted
access to parts of the site to commence defined preliminary work, provided that Sydney Water is
satisfied that the OHS controls associated with that work are agreed and properly implemented, and
that all the required inductions for that work have been delivered.
The Delivery Contractor shall not commence work on the site prior to possession of the site or part
thereof being granted by Sydney Water.

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GS-02.6.8
Site Inspections
The Delivery Contractor shall conduct regular site inspections as specified in their approved program
OHS management plans- to ensure that OHS controls are in place, OHS risks are identified and that
OHS systems are implemented by the Delivery Contractor's employees and subcontractors.
Sydney Water may also conduct site inspections, which shall not relieve the Delivery Contractor of
responsibility for OHS.
GS 02.6.9
OHS Audits
Sydney Water may audit the Delivery Contractor's Project Safety Plan at any time to evaluate
implementation, effectiveness and level of compliance with the Plan. Sydney Water will report any
non-conformance issues to the Delivery Contractor. Sydney Water shall appraise the Delivery
Contractor's performance for Sydney Waters records.
The Delivery Contractor shall make available, on request of Sydney Water, all relevant OHS records
including those of subcontractors and suppliers, for auditing against the requirements of the Project Safety
Plan. The Delivery Contractor shall provide all reasonable assistance during the audits including
attendance by the Delivery Contractor.
GS 02.6.10
Failure to Conform
If Sydney Water notifies a non-conformance to the Delivery Contractor, the Delivery Contractor shall
rectify the non-conformance within the timeframe specified by Sydney Water. Failure to rectify a nonconformance may lead to suspension of the work by Sydney Water under clause 20.1 and 20.5 of the
CFA.
Additionally, if the Delivery Contractor fails to rectify a serious non-conformance within the specified
timeframe, it may be considered a Contractors Default under clause 73 of the Works Package Contract.
In this case Sydney Water may issue to the Delivery Contractor a written notice to show cause.
If at any time the Delivery Contractor has not carried out any part of its obligations under Clause GS 02,
then Sydney Water shall not be obliged to make payments to the Delivery Contractor, notwithstanding
clause 59 of the Works Package Contract, until such obligations are met.
If the Delivery Contractor's performance has involved recurring breaches of the health and safety
requirements of this contract, Sydney Water may terminate the work without further obligation to the
Delivery Contractor.
GS 02.6.11
Incident Reporting
The Delivery Contractor shall inform WorkCover of any notifiable incidents as outlined in the
notification process relating to work-related incidents at www.workcover.nsw.gov.au. Sydney Water
must be information of any incident notification verbally immediately where applicable.
The Delivery Contractor shall immediately inform Sydney Water and any nominated local site
representative of Sydney Water of any lost time injury or significant near miss involving its employees,
subcontractors or members of the public. All other accidents including those resulting in medical
treatment, near misses or property damage must be reported to Sydney Water within 24 hours. First
Aid incidents may be reported on a monthly basis via the Delivery Contractors monthly performance
report.
If requested the Delivery Contractor shall supply a written report to Sydney Water in the form directed.by
Sydney Water.
For the purpose of incident reporting, the following definitions (from Sydney Waters Incident Recording
System) shall apply:
Term

Abbreviation

Definition

Lost Time
Injury

LTI

A work related occurrence that results in a, permanent disability or

time lost from work of one day/shift or more, not including the day of
the incident. Lost time injury(s) must be verified by the presence of a
medical certificate, as appropriate (see Note)

Medical
Treatment

MTI

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where a person has sustained an injury that:

1. requires treatment beyond first aid capabilities, or
2. treatment provided by intervention, or under the specific order of a
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Term

Abbreviation

Injury

Definition
medical professional
This does not include first aid administered by a medical professional.
For example:
use of wound coverings, such as bandages, band aids, gauze pads
use of hot or cold therapy
cleaning, flushing, or soaking wounds on the skin surface or
using irrigation, tweezers, cotton swab.
Medical treatment may include:
Overnight hospitalisation;
Issue of prescription medications or non-prescription medication at
prescription strength. (Exception: a single dose administered on the
first visit for minor injury or discomfort is not categorized as treatment)
Positive radiological diagnosis i.e. x-ray that confirms fractures or
breaks (relating to the injury) and where treatment requires
application of splinting, strapping, plastering etc. (Exception: X-ray
diagnosis not confirming fractures or breaks is not categorised as
treatment)
Positive diagnosis from examination after an electric shock has
caused conditions such as thermal burns; cardiac arrest; muscle,
nerve, and tissue destruction; ventricular fibrillation; other neurological
effects
Injury requiring sutures/stitches
Dental treatment
Head injury head injuries arising from blows to the head causing
any loss of consciousness.

First Aid
Injury

FAI

Where first aid (initial care of the injured or sick) has been sufficient to
treat the injury/illness

Near Miss

NM

An unplanned event, which although not resulting in any injury or

illness, had the potential to cause injury or illness to any person or
damage to any plant, vehicles, equipment, property, infra-structure or
the environment.

GS 02.6.12

Incident Investigation

The Delivery Contractor shall investigate all incidents and provide an incident report to Sydney Water.
Sydney Water will be notified of investigations and will participate in Delivery Contractor investigations
at his/her discretion. Sydney Water may also conduct its own investigations of project incidents and
the Delivery Contractor shall cooperate in this process.
Incident Investigations will be undertaken according to the processes set out in the approved Delivery
Contractors OHS Program Management Plan and the Sydney Waters incident investigation
procedure (HSP0030 Incident Investigation).
The Delivery Contractor shall appoint a suitably qualified, competent and independent incident
investigation leader and investigation team, based on the incident classification level. The Delivery
Contractor shall inform Sydney Water in writing of the name of the appointed incident investigation
leader. If Sydney Water reasonably objects to the person appointed, the Delivery Contractor must
replace that person.

GS 02.6.13
Delivery Contractor Performance Reporting
The Delivery Contractor shall report site activity, related to the project works, to Sydney Water. All
injuries and incidents must be reported immediately to Sydney Waters Representative.
The Delivery Contractor shall supply Delivery Contractors OHS Performance Report to Sydney Water on
a monthly basis, or at such frequency as shall be accepted in the Delivery Contractor's Project Safety
Plan. The report shall be as per the Delivery Contractor OHS Performance Report format shown in
Appendix OH-05.
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GS 02.6.14
Site Supervision and Subcontractor Management
In this clause, the Matrix means the Cooperative Research Centre (CRC) for Construction Innovation
publication A Construction Safety Competency Framework, Task and Position Competency Matrix
(www.construction-innovation.info), and site supervisor and responsible person are as defined in
the Matrix.
All supervisors and responsible persons in any Contract awarded by Sydney Water with effect on or
after 1 of September 2007 shall comply with the competency standard set out in the Matrix.
The Delivery Contractor shall nominate a site supervisor for each site, except in cases of sites with
small teams, in which case the Delivery Contractor may nominate a site supervisor to have
responsibility over a number of the small-team sites. The Delivery Contractor shall nominate a
responsible person with an appropriate level of competency for each site on which a site supervisor is
not located physically. The level of competency of the responsible person must be appropriate and
adequate having regard to the nature of the work and the level of risk identified in the risk assessment
prior to the commencement of any work. In determining the size of the team, regard shall be had to
the contract size and identified and potential risks.
The Delivery Contractor must show its commitment to the implementation and monitoring of their OHS
Management Plan, and how it intends to select and monitor the compliance of its subcontractors,
suppliers, service providers and employees. The OHS Management Plan must include the safety
management plans of any subcontractors and any other service providers.
GS 02.6.15
Response to Unsafe Work and or Conditions
Where a Delivery Contractor, subcontractor or service provider, in the opinion of Sydney Water:
(a) acts in a manner which fails to maintain and or apply a safe system of work; or
(b) fails to do something which may cause a failure to maintain and or apply a safe system
of work; or
(c)
repeatedly acts in a manner which indicates a failure to maintain and apply a safe
system of work, then
Sydney Water may issue to the Delivery Contractor, subcontractor or service provider, a letter (show
cause letter) seeking a response from them as to why:
(a) in the case of a Delivery Contractor, their contract should not be terminated immediately;
(b) in the case of a Delivery Contractor, subcontractor or service provider, they should not be
removed from site;
(c) in the case of either a Delivery Contractor, subcontractor or service provider, why they
should be permitted to work on any of Sydney Waters sites in the future.
Unless a response to the show cause letter is received to the satisfaction of Sydney Water within the
time required by Sydney Water:
(a) the Delivery Contractor, subcontractor or service provider may not tender for any further
work for Sydney Water, and Sydney Water may refuse to consider any tender by the
Delivery Contractor, subcontractor or service provider;
(b) Sydney Water may terminate any contract with the Delivery Contractor;
(c) Sydney Water may remove from site the Delivery Contractor, subcontractor or service
provider; and
(d)
Sydney Water may ban the Delivery Contractor, subcontractor or service provider from
working on any of Sydney Waters sites in the future.

GS 03 ENVIRONMENTAL MANAGEMENT
GS 03.01
General
The environmental requirements contained in these GS 03 Environmental Management Clauses:
a)
are in addition to, but are not in substitution for, any other requirements of any legislation,
regulation, legal instrument, or any other conditions of the CFA and Works Package Contract
(Contract).
b)
shall not be taken to limit the powers of Sydney Water nor the liabilities and responsibilities of
the Delivery Contractor under the CFA and Works Package Contract.

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The Delivery Contractor shall, at all times, exercise any necessary and reasonable precautions
appropriate to the nature of the work and the conditions under which the Works Package Contract is to
be performed to protect the environment at the site(s), or in the vicinity of the site(s).
The Delivery Contractor shall cooperate, where directed by Sydney Water, with any reasonable
requests made by the nominated representative(s) of Sydney to stop work or to take urgent remedial
measures where actual or potential risk of harm to the environment has been identified as a result of
the Contractors actions.
The Delivery Contractor shall provide equipment, materials, training, personnel and other resources
necessary to meet the environmental management requirements of this Contract.
GS 03.02

Legal and Other Requirements

GS 03.02.1
Compliance with legal and other requirements
The Delivery Contractor shall comply with all relevant environmental legislation, regulations, and any
other such legal requirements that apply to the CFA and Works Package Contract.
Where not obtained by Sydney Water, the Delivery Contractor shall obtain from the relevant
authorities the approvals, licences and permits required to perform the works under the Works
Package Contract. The Delivery Contractor shall obtain each approval, licence or permit required
under the Works Package Contract prior to commencing any work that relates to that approval, licence
or permit. The approval(s), licence(s) or permit(s) shall be included in the Contractors Construction
Environmental Management Plan (CEMP)
The Delivery Contractor shall provide adequate resources and supervision for the duration of the
contract to ensure environmental compliance.
GS 03.02.2
Planning Approval Documents
The Delivery Contractor shall develop a Construction Environmental Management Plan (CEMP)
documenting that the Works will be carried out in accordance with the Environmental Impact
Assessment (e.g REF or EDA (Exempt Development Approval)) included in the Works Package
RFT or Specific Task Notice.
Based on the Environmental Impact Assessment and determination of the Environmental Risk,
the Delivery Contractor will be required to deliver the work in accordance with either:
1. E1 Environmental Requirements Low Environmental Risk
2. E2 Environmental Clauses Low and Medium Environmental Risk; or
3. E3 Environmental Clauses High Environmental Risk

Reference in these Environmental Requirements to the Contract shall mean:

where these Environmental Requirements apply to Work Order Contract(s) under a Master Contract, each
individual Work Order Contract.

E1 ENVIRONMENTAL REQUIREMENTS
Terms defined in the General Conditions shall, unless stated otherwise, have the same meaning under these
Environmental Requirements. Other capitalised terms shall have the meaning as defined in these Environmental
Requirements.

1.

Environmental training, awareness and competence

The Delivery Contractor must ensure that its employees, when performing tasks that have the potential
to cause environmental impacts, are competent on the basis of appropriate education, training or

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experience and achieve a level of environmental awareness and competence necessary for the
satisfactory provision of the Goods and/or Services to be provided under the Contract, in accordance
with the endorsed Environmental Documentation.
The Delivery Contractor must ensure that its employees and subcontractors providing the Goods and/or
Services (as applicable) described in the Environmental Documentation understand the environmental
risks and the control measures appropriate to the Goods and/or Services. The Delivery Contractor must
maintain records of any training or induction specifically related to the Environmental Documentation,
including dates, names of persons trained, their position and signature, and trainer details.
2.

Incident management and emergency response

The Delivery Contractor must make suitable provisions to prevent spillage or discharge into the
environment of any hazardous or potentially harmful substances. In case of a spill or discharge of any
hazardous or potentially harmful substance, or any other pollution incident, the Delivery Contractor must
take immediate action to minimise the adverse impact on the environment. The Delivery Contractor
must immediately verbally notify all pollution incidents to the relevant authorities (in accordance with
Clause 148 of Part 5.7, Chapter 5 of the Protections of the Environment Operations Act 1997 (POEO
Act)) and must notify Sydney Water in writing within 24 hours of the occurrence of each incident. The
Delivery Contractor shall be entirely responsible for the cost of clean-up of all affected areas.

3.

Waste and resource management measures

The Delivery Contractor must implement measures to minimise, avoid, reuse and/or recycle waste
where practical and economically feasible. All surplus materials must be recycled, reused or disposed of
in accordance with statutory requirements and to a landfill licensed to receive that type of waste.
The type and quantity of resources procured, recycled, reused, avoided and generated on site or offsite
shall be reported using SWEMS0015.07 Contractor Environmental Performance Report and will be
submitted as part of the quarterly environmental performance reporting.
(a) Emissions and energy data reporting
.
The Delivery Contractor must provide Sydney Water with data, information, records and reports in
relation to:
(i) greenhouse gas emissions, energy production or energy consumption;
(ii) reduction of greenhouse gas emissions, removal of greenhouse gases or offsets of greenhouse
gas emissions from any greenhouse gas project; and
(iii) any other relevant material
relating to the Delivery Contractors activities, or the activities of the Delivery Contractors
subcontractors, in connection with the Services and/or Goods (Greenhouse Data), to enable Sydney
Water to comply with the National Greenhouse and Energy Reporting Act 2007 (Cth), related regulations
and legislative instruments.
The Greenhouse Data provided to us will be prepared and provided to us using SWEMS0015.07
Contractor Environmental Performance Report and will be submitted as part of the quarterly
environmental performance reporting.
The Delivery Contractor shall keep records of the Greenhouse Data for a period of not less than 7 years
and permit Sydney Water, or Sydney Waters representatives to examine, monitor, measure, copy, audit
and/or verify the Greenhouse Data.
The Delivery Contractor acknowledges and agrees that the Greenhouse Data may be provided to any
applicable authority and nothing in clause 3(a) means that Sydney Water have agreed to perform any
statutory obligation that the Delivery Contractor may have regarding the Greenhouse Data.
(b)

Performance reporting

The Delivery Contractor shall prepare and submit to Sydney Water a Contractor Environmental
Performance Report using SWEMS0015.07 Contractor Environmental Performance Report included in
Appendix 1 of this Schedule. The report shall be submitted to us in both hard copy and electronic form
no later than the third Monday of each quarter (or on a day agreed by us) and at the completion or
termination of the Contract.
4.

Site restoration and reinstatement

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The Delivery Contractor shall clean-up, replace, repair, reinstate and/or restore, as near as practicable
to the pre-existing condition and to Sydney Waters satisfaction, all site(s) surfaces, services and/or
improvements disturbed, destroyed and/or damaged by work under the Contract.
5.

Environmental Management Documentation

Within ten business days from the Commencement Date or in the case of individual Work Orders, within
ten business days of the date of the relevant Work Order Contract, the Delivery Contractor must prepare
and submit to Sydney Water the Environmental Management Plan or Environmental Work Method
Statement (collectively known as Environmental Management Document), which identifies and
assesses the environmental risks or impacts of the Goods and/or Services to be provided by the
Delivery Contractor in a format endorsed by Sydney Water. The Environmental Management
Documentation must specify all the environmental management activities and control measures that will
be used to prevent or mitigate adverse environmental impacts identified in the Environmental Impact
Assessment (EIA).
Sydney Water will review the adequacy of the relevant Environmental Management Documentation
against the approved EIA and, when satisfied, issue an endorsement to proceed with the provision of the
Goods and/or Services (as applicable). Sydney Water may, at any time, request that the Delivery
Contractor update the Environmental Management Documentation. The Delivery Contractor must
update the Environmental Management Documentation and resubmit it to Sydney Water for
endorsement within the agreed timeframe.
If the scope of works changes, an additional EIA may be required and if directed by Sydney Water, the
Delivery Contractor must ensure this is completed. The Delivery Contractor must update its
Environmental Management Documentation for the additional EIA, and re-submit it to Sydney Water for
endorsement before the altered Services and/or provision of the altered Goods commence.
The Delivery Contractor must not proceed with the supply of Goods and/or Services without Sydney
Water approving the Environmental Management Documentation. All Services must be carried out and
all Goods supplied in accordance with the endorsed Environmental Management Documentation. The
Delivery Contractor must ensure that its employees and subcontractors are familiar with and follow the
requirements of the endorsed Environmental Management Documentation and a copy of these must be
readily available on the Site(s).

6.

Site inspections
The Delivery Contractor shall undertake daily Site inspections to ensure the environmental control
measures described in the environmental documents have been properly implemented.
The Delivery Contractor shall prepare and use a Site Environmental Controls Checklist to record the
results of these Site inspections. The Site Environmental Controls Checklist shall be specific to the Site
and to all activities required to undertake the scope of work and shall be consistent with the EIA. The
Delivery Contractor shall maintain records of daily Site inspections and provide these to Sydney Water
on request.
7.

Resources, roles and responsibilities

1.1

The Delivery Contractor must ensure availability of resources essential to meet the
requirements of the Contract including the implementation of the Environmental
Documentation. Resources must include human resources, specialised skills and equipment,
and financial resources.

1.2

The Delivery Contractor must advise Sydney Water in writing of the names, positions and
contact details of its personnel who will have the following specific environmental
responsibilities:
ensuring compliance with the Environmental Documentation;
undertaking Site inspections and/or audits; and
responding to any Action Requests issued by Sydney Water as a result of Sydney Waters Site
inspections or audits carried out pursuant to the Contract.
The Delivery Contractor must also nominate personnel who will have the authority to:
stop work immediately if a particular activity is carried out in an environmentally unsatisfactory
manner where an environmentally unsatisfactory manner is defined in Clause 95 of
Part 4.3, Chapter 4 of the POEO Act, at the Contractors expense;

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report any such occurrences to Sydney Water, as soon as practicable, but no later than 24
hours after the incident was first identified; and
immediately notify an incident to the relevant authorities under the POEO Act.
The Delivery Contractor must report to Sydney Water any changes in the resources, roles and
responsibilities.
8.

Monitor Delivery Contractor environmental performance

Sydney Water may conduct Site inspections or audits to assess the Delivery Contractors compliance
with the Environmental Requirements and Environmental Documentation. In the event that the
Services and/or the Goods do not comply with the Environmental Requirements and Environmental
Documentation, we may issue you a non-conformance and a corrective action request (Action
Requests) (without prejudice to any of its other rights, whether under the Contract or otherwise). The
Delivery Contractor shall implement the Action Request within the agreed period of time and to our
satisfaction.
If the Delivery Contractor fails to implement the Action Request within the agreed period of time and to
Sydney Waters satisfaction, or, if the Delivery Contractors performance results in recurring breaches of
environmental legislation and/or the requirements of this Contract, Sydney Water may suspend the
Services until such time as the Delivery Contractor can demonstrate compliance.

E2 STANDARD ENVIRONMENTAL CLAUSES

E2.01

General

As referenced in clause GS-03.01

E2.02

Legal and Other Requirements

E2.02.1

Compliance with legal and other requirements

As referenced in clause GS-03.02.01

E2.02.2

Planning Approval Documents

As referenced in clause GS-03.02.02

E2.03

Emissions and Energy Data Reporting

E2.03.1

Provision of Greenhouse Data

You shall provide to us, data, information, records and reports in relation to:
(a)
(b)
(c)

greenhouse gas emissions, energy production or energy consumption;

reduction of greenhouse gas emissions, removal of greenhouse gases or offsets of greenhouse gas
emissions from any greenhouse gas project; and
any other relevant material

relating to your activities, or the activities of your subcontractors, in connection with the Works, and/or the
Contract (Greenhouse Data), to enable us to comply with the National Greenhouse and Energy Reporting Act
2007 (Cth), related regulations and legislative instruments.
The Greenhouse Data provided to us will be prepared and provided to us using SWEMS0015.07 OC Contractor
Environmental Performance Report and will be submitted as part of the quarterly environmental performance
reporting.
You shall keep records of the Greenhouse Data for a period of not less than 7 years and permit us, or our
nominees, to examine, monitor, measure, copy, audit and/or verify the Greenhouse Data.
You acknowledge and agree that the Greenhouse Data may be provided to any applicable authority and nothing
in this clause means that we have agreed to perform any statutory obligation that you may have regarding the
Greenhouse Data.

E2.03.2

Recording Greenhouse Data

The Delivery Contractor shall:

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(a) collect and record all such Greenhouse Data as may be required to enable the Delivery Contractor to
discharge its obligations under clause E2.03.1 and keep that Greenhouse Data for a period of not less
than 7 years from the end of the year in which the relevant activities take place; and
(b) permit any persons appointed or authorised by Sydney Water to examine, monitor, measure, copy, audit
and/or verify the Greenhouse Data and co-operate with and provide all reasonable assistance to any
such persons (including by doing such things as giving access to premises, plant and equipment,
producing and giving access to documents and answering any relevant questions).

E2.03.3

Acknowledgement

The Delivery Contractor acknowledges and agrees that:

(a) Sydney Water may provide or otherwise disclose the Greenhouse Data to any applicable authority;
(b) The Delivery Contractors promises and obligations in this clause E2.03:
(i)

are given and assumed by the Delivery Contractor in favour of Sydney Water (in exchange
for valuable consideration from Sydney Water); and

(ii)

are enforceable by Sydney Water; and

(c) nothing in this clause E2.03 is to be taken as meaning that Sydney Water have agreed to perform on the
Delivery Contractors behalf, any statutory obligation that the Delivery Contractor may have regarding the
provision of Greenhouse Data to any authority.

E2.04

Project Environmental Risk Assessment

The Delivery Contractor shall establish, implement and maintain, for the duration of this Contract, a procedure to
identify, assess and mitigate the environmental risks of all activities to be performed under this Contract. You shall
undertake an environmental risk assessment (Environmental Risk Assessment) of all activities to be performed
under this Contract The initial risk assessment shall be carried in a workshop environment involving Sydney Waters
representative(s) and any relevant stakeholders. The Environmental Risk Assessment(s) shall be provided to Sydney
Water for review and endorsement prior to commencement of Works or Temporary Works on any part of the site(s).
You shall review the Environmental Risk Assessment at regular intervals throughout the duration of the Contract and
immediately following any environmental incident or significant change in the Design or scope of Works or Temporary
Works to ensure that it remains up-to-date and effective for the duration of the Contract.
You shall document the results of the initial risk assessment and all subsequent risk assessments in the Delivery
Contractors Environmental Management Plan (EMP). You shall maintain records of these risk assessments and
make them available to Sydney Water on request.

E2.05 Delivery Contractors Environmental Management Plan

E2.05.1 General Requirements
Following the Environmental Risk Assessment, and no less than 10 working days prior to the commencement of
any Works or Temporary Works on any part of the site(s), You shall submit to Sydney Water for review and
endorse a Contractors Environmental Management Plan (the Contractors EMP). The EMP must be endorsed
by Sydney Water prior to the commencement of any works on any part of the site(s).
The EMP shall be prepared in accordance with the Guideline for the Preparation of Environmental Management
Plans - DIPNR 2004 and shall address all specific environmental conditions listed in the Planning Approval
Documents as set out in clause E2.02 and the risk(s) identified in the Environmental Risk Assessment.
The review and endorsement of the EMP shall be completed by Sydney Water. Once endorsed, the EMP shall
form part of these clauses. However, the endorsed EMP shall not take precedence over the terms of this
Contract.
The EMP shall take into account the interfaces with Sydney Waters ongoing operations and with the work of any
other contractors or persons who may be undertaking work simultaneously on the Site.
Where more than one Contractors EMP is required by Sydney Water to distinguish stages of the Works or
distinguish construction sites or activities, each Contractors EMP shall be prepared and submitted in accordance
with this clause and clauses E2.06, E2.07 and E2.08.
You shall implement the EMP, monitor the work and carry out regular Site inspections to ensure that
environmental control measures are in place and that any environmental risk arising out of the Works is promptly
addressed. During the course of the Contract, you shall demonstrate, to the satisfaction of Sydney Water, that the
EMP has been properly implemented.
You shall ensure that all employees and Subcontractors, Suppliers and Consultants are familiar with the
requirements of the EMP. A copy of the EMP shall be readily available on the Site.

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The EMP shall form the basis for assessing the Delivery Contractors environmental performance, which shall be
monitored and audited by Sydney Water.
Changes to the endorsed EMP may be made at any time. The Delivery Contractor shall ensure that the changes
to the EMP are consistent with the Planning Approval Documents. Where the changes to the EMP are
inconsistent with the Planning Approval Documents, you shall clearly identify the inconsistency and provide
justification for the change. Any changes shall be submitted to Sydney Water for endorsement no less than 10
days before implementation of the changes unless otherwise agreed by Sydney Water. You shall not proceed
with implementing the changes until Sydney Waters endorsement has been received.
You shall review the EMP at regular intervals throughout the Contract to ensure that it is up-to-date. You shall
revise the EMP when any of the following occurs:

a)
b)
c)
d)

an inconsistency in the environmental management requirements is detected

Sydney Water or the Delivery Contractor determine that the EMP does not adequately reflect the
environmental management requirements of the Contract
you amends the project implementation program, or
the scope of works as identified in the Planning Approval Documents changes due to Design
factors or due to other requirements of Sydney Water.

E2.05.2 EMP Format and Content

You shall, in consultation with Sydney Water, determine the appropriate format for the EMP in accordance with
clause 4.4 of the Guideline for the Preparation of Environmental Management Plans - DIPNR 2004.
As a minimum the EMP shall:
a)
b)
c)

d)
e)
f)
g)

address site establishment and/or construction activities associated with all sites, including staging and
timing of work
where applicable, contain the management plans required by the Planning Approval Documents
list all regulatory, statutory and other requirements relevant to the works under this Contract, including all
licences, permits, approvals and consents as well as any consultations/agreements required from
authorities and stakeholders
define the roles, responsibility, authority and accountability for personnel performing the works under this
Contract including Delivery Contractors internal environmental reporting structure
include environmental management controls as per clause E2.07
be specific to the activities/project assessed in the Environmental Assessment (refer to Clause E2.02.2
(c))
include relevant environmental management procedures and environmental work method statement(s)
(Environmental Work Method Statement (EWMS)) for all activities and processes identified as having
potential for high or medium environmental risk through project environmental risk assessment process

h)

include communication procedures and protocols for community consultation and notification, including
the complaint handling procedures, communication with relevant government agencies and local
councils
i) describe how non-conformances, corrective and preventive actions shall be initiated, implemented and
closed out
j) include emergency response and incident management procedures
k) outline environmental training and induction program
l) describe mechanism for regular evaluation of Delivery Contractors and subcontractors environmental
performance
m) include internal audit program.
When preparing the EMP you shall take into account, where applicable, the interaction between Sydney Waters
operations and any other contractors or persons who may be working on site(s) at the same time.
You shall provide two (2) electronic copies and two (2) hard copies of the final EMP to Sydney Water. If necessary,
Sydney Water shall forward the final EMP together with any ancillary material to the relevant authorities.

E2.05.3

Work Site Drawings

You shall include in the EMP, where applicable, the following drawings:
(a)
(b)
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location of site access points
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(c)
(d)
(e)
(f)
(g)
(h)
(i)

stockpiles (including waste skips and stockpiles for recycling)

location of areas/ vegetation to be cleared/ trimmed
pre-construction vegetation cover both native and exotic, including surrounding areas of
environmental sensitivity, threatened species and habitat areas and vegetation communities
topographic features including slopes, watercourses and drainage lines
location of no-go zones e.g. may contain heritage items, threatened species, etc.
location of environmental controls, including traffic controls
monitoring sites.

E2.05.4 Environmental Management Controls

The EMP shall specify all the environmental management activities and control measures that shall be used to
prevent or minimise environmental impacts including the detailed mitigation measures identified from the
Environmental Risk Assessment and in the planning Approval Documents.

The EMP shall assign responsibility for implementing environmental control measures to specific personnel and
provide timeframes for their implementation. It shall also, where applicable, specify the monitoring requirements
associated with each control measure and the minimum performance criteria to be achieved.

E2.05.5 Resources, Roles and Responsibilities

You shall ensure availability of resources essential to meet the requirements of this Contract and to establish,
implement, maintain and improve the Contractors EMP. Resources shall include human resources and specialised
skills, organisational infrastructure, technology and financial resources.
You shall define the environmental roles, responsibilities, authority and accountability for all personnel performing the
Works including its Subcontractors, Suppliers and Consultants and shall document these in the EMP.
You shall document in the EMP the names, positions and contact details of its employees who shall have the following
specific environmental responsibilities:
a)
ensuring compliance with the Planning Approval Documents
b)
preparing and overseeing implementation of the EMP
c)undertaking Site inspections and audits and providing information on the results of the audits to Sydney
Water
d)
responding to action requests issued by Sydney Water as a result of Sydney Waters audits or Site
inspections
e)
preparing and submitting to Sydney Water the environmental performance reports as required by the
Contract
f) facilitating environmental induction and training of all employees, Subcontractors, Suppliers and Consultants
g)
responding to Sydney Waters requests for information, and
h)
ensuring clear and efficient communication between you and Sydney Water on all environmental
issues related to the Works,
You shall also nominate employees who shall have the authority to:
a)

stop work immediately if a particular activity is carried out in an environmentally unsatisfactory manner
where an environmentally unsatisfactory manner is defined in Section 95 of Part 4.3, Chapter 4 of the
Protection of the Environment Operations Act 1997 at the Delivery Contractors expense.
b)
require the Delivery Contractors employees, Subcontractors, Suppliers and Consultants to implement
any other reasonable steps to avoid or minimise any adverse impact on the environment, at no cost to
Sydney Water, and
c)notify pollution incidents as defined under s148 of the Protection of the Environment Operations Act, being
pollution incidents that cause or threaten material harm to the environment (s147). Such pollution
incidents must be notified to the appropriate authorities immediately and reported to Sydney Water no
later than 24 hours after the incident was first identified.

E2.05.6 Environmental Training, Awareness and Competence

You shall provide to all employees, subcontractors, suppliers and consultants adequate induction and training to
achieve the level of environmental awareness and competence necessary for the satisfactory performance of the
Works.
You shall establish, implement and maintain for the duration of the Contract an environmental induction program
(Environmental Induction Program). The Environmental Induction Program shall include as a minimum:
a)
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b)
an overview of site specific environmental risks and control measures
c)roles and responsibilities for managing environmental aspects of the Works
d)
provisions for all personnel on Site to receive any additional environmental awareness training
necessary to achieve a level of awareness and competence appropriate to their assigned activities, this
includes but is not limited to:
a. training in any applicable EWMS,
b. training in the EMP
e)
procedure for environmental emergency response and incident notification and management.
The Environmental Induction Program shall be submitted to Sydney Water for review and endorsement with the EMP.
You may incorporate the Environmental Induction Program into a general project induction.
You shall be required to attend a Sydney Water Contractor Environmental Induction. Sydney Water shall conduct this
induction for the key contract personnel. You shall pass on the content of this induction to employees, Subcontractors,
Suppliers and Consultants as part of the Environmental Induction Program. The provision of Sydney Waters
Contractor Environmental Induction in no way relieves you of any of environmental obligations.
You shall establish and maintain an induction register including dates, name of the training course as per
Environmental Induction Program, names of persons trained, their position and signature, and trainer details.

E2.05.7 Site Inspections

You shall conduct regular site inspections to ensure that environmental controls are in place, the risks are
identified and that the Delivery Contractors employees, Subcontractors, Consultants and Suppliers properly
implement the EMP.
Sydney Water may also conduct site inspections and audits, which will not provide relief from your
responsibilities.

E2.05.8 Waste and Resource Management Measures

The Contractor shall establish, implement and maintain, for the duration of the Contract, a procedure to identify,
assess and manage waste generation and resource consumption during this Contract.
The waste and resource management procedure shall be documented in the EMP.
The procedure shall include but not be limited to:
(a) identification of the major waste types and expected quantities as outlined in SWEMS0015.07 OC
Contractor Environmental Performance Report.,
(b) waste and resource recovery measures, shall be identified as part of the planning, design, construction
and procurement process, in a format endorsed by Sydney Water and using Sustainable Waste
Management Principles identified in SWEMS0040.02 .
(c) Use of any recycled product categories identified in Table 7 of SWEMS0015.07 OC Contractor
Environmental Performance Report
(d) reporting the type and quantity of resources and/or waste procured, recycled, reused, avoided and
generated on site or offsite. This report shall be prepared using SWEMS0015.07 OC Contractor
Environmental Performance Report and will be submitted as part of quarterly environmental
performance reporting.

E2.06

Performance Reporting

You shall prepare and submit to Sydney Water a Contractor Environmental Performance Report, this will provide
data related to environmental incidents, clearing of native vegetation and performance against the contract EMP. You
will use SWEMS0015.07 OC Contractor Environmental Performance Report. The report shall be submitted to Sydney
Water in both hard copy and electronic form no later than the third Monday of each quarter (or on a day agreed by
Sydney Water) and at the completion of the Contract.

E2.07

Sydney Waters Evaluation of Delivery Contractors Environmental Performance

Sydney Water will assess your environmental performance on a regular basis against agreed key performance
indicators (the KPIs). The assessment will take into account the results of site inspections and audits undertaken
by Sydney Water and information provided in the quarterly Contractor Environmental Performance Report(s).
Following Sydney Waters assessment of environmental performance you shall implement any reasonable requests
made by Sydney Water to make necessary changes to improve your environmental performance.

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E2.08

Action Requests

Sydney Water shall undertake regular Site inspections and audits to assess your compliance with the Contract and
the Planning Approval Documents. In the event that the Works do not comply with the requirements of the Contract,
Sydney Water may issue to you an Action Request(s). You shall implement the Action Request(s) within the agreed
period of time to the satisfaction of Sydney Water.
An Action Request is a response to a nonconformance or improvement opportunity and addresses the requirements
of nonconformity, corrective and preventive action.

E2.09

Failure to Comply

If you fail to rectify an Action Request(s) issued by Sydney Water within the agreed timeframe and to the satisfaction
of Sydney Water, Sydney Water may suspend the Works under clause 20.5 of the Delivery Contractors Collaborative
Framework Agreement..
Additionally, if you fail to rectify an Action Request(s) issued by Sydney Water within the agreed timeframe, it may be
considered a Delivery Contractors Default for the purposes of clause73 of the Works Package Contract .
If at any time you have not carried out any part of the obligations under clauses E2, Sydney Water shall not be
obligated to make payments to you, notwithstanding clause59 of the Works Package Contract, until such
obligations are met.

E2.10 Environmental incidents

You shall establish, implement and maintain an environmental incident management plan (the Environmental
Incident Management Plan) to report, prevent and/or mitigate environmental impacts associated with emergency
situations and accidents. The Environment Incident Management Plan shall:
(a)
(b)
(c)
(d)
(e)

be integrated with overall incident management for the Works

include procedures for notification of incidents to Sydney Water within statutory timeframes
make reference to the roles and responsibilities as outlined in the EMP
be included in the EMP
notify pollution incidents as defined under s148 of the Protection of the Environment Operations Act, being
pollution incidents that cause or threaten material harm to the environment (s147). Such pollution incidents
must be notified to the appropriate authorities immediately and reported to Sydney Water no later than 24
hours after the incident was first identified.

E2.11 Environmental obligations in design

You shall establish, implement and maintain a procedure to ensure its design addresses the following obligations:
(a)
(b)
(c)
(d)

significant environmental risks identified in the Environmental Risk Assessment under Clause E2.04
obligations under the Planning Approval Documents
the Contractors EMP, where applicable
other relevant regulatory requirements

(e) The procedure shall include but not be limited to:

(a) measures to communicate to Sydney Water, as soon as practicable, any design variations or
inconsistencies with regards to the aforementioned obligations,
(b) measures to assess consistency of design changes with the Planning Approval Documents.
The procedure shall be included in the EMP.
Any design variations that are inconsistent with the Planning Approval Documents and results in the need for any
modification of the Planning Approval Documents or additional planning approvals, is at your risk. Sydney Water
retains discretion to seek or not to seek any such modifications or approvals. You shall, of your own accord, undertake
all additional Environmental Assessment(s) and preparation of associated documentation required to support any
such modifications or approvals.

E3 STANDARD ENVIRONMENTAL CLAUSES

E3.01

General

As referenced in clause GS-03.01 above.

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Environmental Management System

E3.02

General Requirements

The Delivery Contractor shall establish, document, implement, maintain and continually improve a project specific
Environmental Management System (the EMS) in accordance with AS/NZS ISO14001. The EMS shall be
certified prior to commencement of Works or Temporary Works on any part of the site(s). Certification shall be by
a third party JAS-ANZ accredited body appointed by the Delivery Contractor.
The Delivery Contractor shall maintain JAS-ANZ ISO14001 certification for the duration of the Contract. The
Delivery Contractor shall provide quarterly Management Reviews in accordance with, Clause E3.22 of these
Clauses to Sydney Water.

E3.03

EMS Documentation

The Delivery Contractor shall establish, implement and maintain, for the duration of the contract, the following
EMS documentation:

(a)
(b)
(c)

documents, including records, required by the AS/NZS ISO14001

documents, including records, required by this Contract, including the Planning Approval Documents.
register of all regulatory, and other requirements relevant to the Works including all licences, permits,
approvals and consents as well as any consultations/agreements required from authorities and
stakeholders.

The Delivery Contractor shall, when requested by Sydney Water in writing, revise, develop, implement and
maintain any other EMS documents, including records, that are determined by Sydney Water to be necessary to
ensure the effective planning, operation and control of the processes related to the significant environmental
aspects of the Works.
The Delivery Contractor shall provide to Sydney Water one electronic and two hard copies of all EMS documents
prior to the commencement of the Works. The Delivery Contractor shall advise Sydney Water when the EMS
documents are revised and provide Sydney Water with one electronic and two hard copies of each updated
document. The Delivery Contractor shall ensure that all EMS documents provided to Sydney Water are current
and controlled documents.
The Delivery Contractor shall establish, implement and maintain for the duration of the Contract a procedure or
set of procedures to:

(a)
(b)
(c)
(d)
(e)
(f)

approve documents for adequacy prior to issue

review and update as necessary and re-approve documents
ensure that changes and the current revision status of documents are identified
ensure that relevant versions of applicable documents are available at points of use
ensure that documents remain legible and readily identifiable
ensure that documents required by the Contract and the Planning Approval Documents are identified and
their distribution controlled, and

(g)

prevent the unintended use of obsolete documents and apply suitable identification to them if they are
retained for any purpose.

(h)

store, retrieve, retain and dispose EMS records

E3.04

Environmental Policy

The Delivery Contractor shall have an environmental policy that meets the requirements of Clause 4.2
Environmental Policy of AS/NZS ISO14001:2004. The Delivery Contractors Environmental Policy shall be
included in the Delivery Contractors Environmental Management Plan.

E3.05

Legal and Other Requirements

E3.05.1

Compliance with legal and other requirements

The Delivery Contractor shall establish, implement and maintain a procedure to identify legal and other
requirements applicable to the environmental aspects of the Contract and to periodically evaluate compliance with
these requirements. The Delivery Contractor shall keep records of the results of these periodic evaluations and
make them available to Sydney Water on request.
The Delivery Contractor shall provide adequate resources and supervision for the duration of the contract to
ensure environmental compliance in Clause E3.02.

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E3.05.2

Approvals

The Delivery Contractor shall carry out the Works in accordance with the Environmental Impact Assessment
(REF) provided in the Works Package RFT or Specific Task Notice known as the Planning Approval Documents
The Delivery Contractor shall comply with:
a)

All authorisations, consents, approvals, licences, leases, rulings, permits and permissions

b)

All exemptions, filings, registrations, lodgements variances, orders and certificates

c)

All judgements, determinations, decrees, decisions, publications, notices, notarisations,

declarations or regulations,

by, from or with any Authority or under any Law and all requirements imposed under Law or by an Authority,
relating to, necessary for or required in connection with the Works.
together known as the Approvals.
Where not obtained by Sydney Water, the Delivery Contractor shall obtain from the relevant authorities the
approvals, licences and permits required to perform the works under the Contract. The Delivery Contractor shall
obtain each approval, licence or permit required under the Contract prior to commencing any work that relates to
that approval, licence or permit. The approval(s), licence(s) or permit(s) shall be included in the Delivery
Contractors Environmental Management Plan (EMP)

E3.06

Emissions and Energy Data Reporting

Sydney Water
E3.06.1 Definitions
In this clause E3.06:
"Authority" (to avoid doubt) includes the Greenhouse and Energy Data Officer;
"Delivery Contractor's Parent Company" means a "controlling corporation" of the Delivery Contractor, within
the meaning of the NGER Legislation;
"Data" includes data, information, records and reports;
"Emissions and Energy Data" means:
i)

any Data of the type that a registered corporation or any other person may be required by the
NGER Legislation to keep or to provide to the Greenhouse and Energy Data Officer concerning
greenhouse gas emissions, energy production or energy consumption;

ii)

any Data of the type that a registered corporation or any other person may be entitled to
provide to the Greenhouse and Energy Data Officer under the NGER Legislation concerning
reduction of greenhouse gas emissions, removal of greenhouse gases or offsets of greenhouse
gas emissions from any greenhouse gas project; and

iii)

any other Data concerning environmental emissions or energy production, use, consumption or
efficiency of the type that any person may be required by any other Legislative Requirement to
keep or to provide to any Authority;

"Greenhouse and Energy Data Officer" means the Greenhouse and Energy Data Officer established under the
NGER Legislation;
"NGER Legislation" means the National Greenhouse and Energy Reporting Act 2007 (Cth) and the regulations
and any other legislative instruments under that Act; and
"Delivery Contractor's Emissions and Energy Data" means any Emissions and Energy Data relating to any
aspect of the Delivery Contractor's activities , or the activities of any subcontractors engaged by the Delivery
Contractor, in connection with the Work under the Contract, including any such Emissions and Energy Data that:
i)

the Delivery Contractor is or may be required at any time to keep or to provide to Sydney Water
or to any Authority (or both) pursuant to an obligation under this Contract;

ii)

the Delivery Contractor or the Delivery Contractor's Parent Company is or may be required at
any time to keep or to provide to Sydney Water or to any Authority (or both) pursuant to an
obligation at law (including an obligation under the NGER Legislation); or

iii)

the Delivery Contractor or the Delivery Contractor's Parent Company is or may be entitled at
any time to provide to the Greenhouse and Energy Data Officer under the NGER Legislation
concerning any greenhouse gas project.

E3.06.2 Provision and Recording of Emissions and Energy Data

The Delivery Contractor shall:
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(a)

provide the Delivery Contractor's Emissions and Energy data to Sydney Water in the same manner, form
and level of detail, based on the same methods and at the same times:
i)

as if the Delivery Contractor was obliged under the NGER Legislation or any other applicable
legislative requirement to provide Emissions and Energy Data to an Authority and Sydney
Water was that Authority;

ii)

in accordance with the requirements or approvals of any Authority and any directions by
Sydney Water; and

iii)

without limiting subparagraph i} or ii), as may be required to enable Sydney Water:

A.

to discharge, as and when they fall due, any obligations that it may have to provide Delivery
Contractor's Emissions and Energy Data to any Authority; and

B.

to provide to the Greenhouse and Energy Data Officer, any Delivery Contractor's Emissions
and Energy Data that it may be entitled to provide concerning any greenhouse gas project;

(b)

keep all such Delivery Contractor's Emissions and Energy Data as may be required to enable it to
discharge its obligations under this clause [E3.06.2(a)];

(c)

retain records of its activities that are the basis of its Delivery Contractor's Emissions and Energy Data for
any financial year, for a period of not less than 7 years from the end of the year in which the relevant
activities take place;

(d)

permit Delivery Contractor's Emissions and Energy Data to be examined, monitored, measured, copied,
audited and verified by any persons appointed or authorised for that purpose by Sydney Water or any
Authority, and co-operate with and provide all reasonable assistance to any such persons, including giving
access to premises, plant and equipment, producing and giving access to documents (including any
records kept and retained under subparagraphs (b) and (c)) and answering questions; and

(e)

provide the Delivery Contractor's Emissions and Energy Data to Sydney Water using SWEMS0015.07
Delivery Contractor Environmental Performance Report and submit as part of the Delivery Contractors
quarterly environmental performance reporting as set out in Section E3.14 of this specification.

Without limiting clause [E3.6.1], the Delivery Contractor must assist Sydney Water to comply with the NGER
Legislation in relation to any aspect of the Delivery Contractor's activities in connection with the Work under the
Contract.
E3.06.2

Acknowledgment

The Delivery Contractor acknowledges and agrees that:

(a)

Delivery Contractor's Emissions and Energy Data is provided to Sydney Water:

i)

to discharge any obligations that it may have to provide such Data to an Authority; and

ii)

to provide any Delivery Contractor's Emissions and Energy Data to the Greenhouse and Energy
Data Officer that it may be entitled to provide concerning any greenhouse gas project;

(b)

Sydney Water may provide or otherwise disclose Delivery Contractor's Emissions and Energy Data to any
applicable Authority;

(c)

the Delivery Contractor's promises and obligations in this clause [E3.06] are given and assumed by the
Delivery Contractor in favour of Sydney Water acting on its own behalf and in exchange for the receipt by
the Delivery Contractor of valuable consideration; and

(d)

nothing in this clause [E3.06] is to be taken as meaning that Sydney Water has agreed to perform on
behalf of the Delivery Contractor, any obligation that the Delivery Contractor itself may have under any
legislative requirement regarding the provision of Emissions and Energy Data to any Authority (including
any obligation under the NGER Legislation).

E3.07

Project Environmental Risk Assessment

The Delivery Contractor shall establish, implement and maintain, for the duration of this Contract, a procedure to
identify, assess and mitigate the environmental risks of all activities to be performed under this Contract. The
Delivery Contractor shall undertake an environmental risk assessment (Environmental Risk Assessment) of all
activities to be performed under this Contract using the methodology identified in SWEMS0015.09 OC
Environmental Work Method Statement
The initial Environmental Risk Assessment shall be carried out shortly after the Date of Contract in a workshop
environment involving Sydney Waters representative(s), the Delivery Contractors Environmental Representative,
and any relevant stakeholders. The risk assessment shall be provided to Sydney Water for review and
endorsement prior to the commencement of any Works or Temporary Works on any part of the site(s).
The Delivery Contractor shall review the Environmental Risk Assessment at regular intervals throughout the
duration of the Contract (at least 6 monthly) and immediately following any environmental incident or significant
change in the Design or scope of Works or Temporary Works to ensure that it remains up-to-date and effective for
the duration of the Contract.
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The Delivery Contractor shall document the results of the initial risk assessment and all subsequent risk
assessments in the EMP. The Delivery Contractor shall maintain the records of these risk assessments and make
them available to Sydney Water on request.

E3.08

Environmental Management Plan

Following the initial Environmental Risk Assessment, and no less than 30 days prior to the commencement of any
Works or Temporary Works on any part of the site(s), the Delivery Contractor shall submit to Sydney Water for
review and endorsement a Delivery Contractors Environmental Management Plan (the Delivery Contractors
EMP) after it has been approved by the Delivery Contractor. The Delivery Contractors EMP must be endorsed
by Sydney Water prior to the commencement of any works on any part of the site(s) ) unless otherwise agreed
with the Sydney Water Project Environmental Representative.
The Delivery Contractors EMP shall be prepared in accordance with the Guideline for the Preparation of
Environmental Management Plans - DIPNR 2004 and shall address all elements of the EMS and all relevant
elements of the Planning Approval Documents and Approvals and the terms of this Contract.
The review and endorsement of the Delivery Contractors EMP will be completed by Sydney Water. Once
endorsed, the Delivery Contractors EMP shall form part of these clauses. However, the endorsed Delivery
Contractors EMP will not take precedence over the terms of this Contract.
Changes to the endorsed Delivery Contractors EMP may be made at any time. The Delivery Contractor shall
ensure that the changes to the Delivery Contractors EMP are consistent with the Planning Approval Documents
and Approvals. Where the changes to the Delivery Contractors EMP are inconsistent with the Planning Approval
Documents or Approvals, the Delivery Contractor shall clearly identify the inconsistency and provide justification
for the change. Any changes shall be submitted to Sydney Water for endorsement no less than 14 days before
implementation of the changes unless otherwise agreed by Sydney Water. The Delivery Contractor shall not
proceed with implementing the changes until Sydney Waters endorsement has been received.

E3.09

Operational Control

The Delivery Contractor shall establish, implement and maintain a documented procedure outlining the
environmental safeguards and/or control measures for managing all environmental risks identified through project
environmental risk assessment.
The Delivery Contractor shall establish, implement and maintain for the duration of the Contract an environmental
work method statement (Environmental Work Method Statement (EWMS)) for each activity identified through a
project Environmental Risk Assessment as having potential for significant environmental risk.
The EWMS shall be prepared in a format endorsed by Sydney Water or using SWEMS0015.09 OC
Environmental Work Method Statement . The EWMS shall include an environmentally sensitive area plan
showing the Works in relation to environmentally sensitive aspects, eg threatened species, heritage sites,
waterways, noise sensitive areas, odour, etc. The EWMS are to be submitted to Sydney Water for endorsement
no less than 7 days before implementation unless otherwise agreed by Sydney Water.
The EWMS are to be regularly reviewed and updated to reflect site conditions, work methods and ensure
adequate environmental controls.

E3.10

Resources, Roles and Responsibilities

The Delivery Contractor shall ensure availability of resources essential to meet the requirements of this Contract
and to establish, implement, maintain and improve the EMS, EMP and EWMS. Resources shall include human
resources and specialised skills, organisational infrastructure, technology and financial resources.
The Delivery Contractor shall define the environmental roles, responsibilities, authority and accountability for all
personnel performing the Works including Subcontractors, Suppliers and Consultants and shall document these
in the EMP.
The Delivery Contractor shall appoint a Delivery Contractors Environmental Representative (the CER)
dedicated to the project that shall be responsible for:

(a)

ensuring that the EMS is established, implemented and maintained in accordance with the requirements of
AS/NZS ISO14001:2004 and this Contract

(b)
(c)
(d)
(e)
(f)

participating in the initial Environmental Risk Assessment workshop and subsequent reviews

(g)

ensuring compliance with the Planning Approval Documents and Approvals

preparing, updating and overseeing implementation of the Delivery Contractors EMP
preparing and overseeing implementation of the Project Environmental Management Program
undertaking Site inspections and internal EMS audits and providing information on the results of Site
inspections and the internal EMS audits to Sydney Water
responding to Action Requests issued by Sydney Water as a result of audits or Site inspections

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(h)

preparing and submitting to Sydney Water at the required frequency the Delivery Contractors
Environmental Performance Report

(i)
(j)

preparing and maintaining the Delivery Contractors Environmental Incident Management Plan

(k)
(l)

responding to Sydney Waters requests for information

facilitating environmental induction and training of all Site personnel including SubDelivery Contractors in
accordance with the Environmental Training Program
ensuring clear and efficient communication between the Delivery Contractor and Sydney Water on all
environmental issues related to the Works.

The CER shall have the authority to:

(a)

stop work immediately if a particular activity is carried out in an environmentally unsatisfactory manner
where an environmentally unsatisfactory manner is defined in Clause 95 of Part 4.3, Chapter 4 of the
Protection of the Environment Operations Act 1997 at the Delivery Contractors expense.
require the Delivery Contractor and its subcontractors to implement any other reasonable steps to avoid or
minimise any adverse impact on the environment, at no cost to Sydney Water, and
report any such occurrences to Sydney Water, as soon as practicable, but no later than 24 hours after the
incident was first identified.

(b)
(c)

The CER shall:

(a)

have an appropriate environmental undergraduate or postgraduate qualification in Environmental Engineering,

Environmental Science or equivalent

(b)
(c)

a minimum of 5 years experience in environmental management in a construction environment, and

have an appropriate auditor qualification as per AS/NZS ISO 19011:2003 Guidelines for Quality and/or
Environmental Management System Auditing.

The CER shall be approved by Sydney Water and not change without the prior endorsement by Sydney Water. At
least four (4) weeks notice is to be provided to Sydney Water prior to the CER finishing their role on the project. The
CER cannot finish their role on the project without approval from Sydney Water.
The CER shall be based on-site in a fulltime capacity and have access to a vehicle suitable for undertaking Site
inspections.

E3.11

Environmental Training, Awareness and Competence

The Delivery Contractor shall provide to all of its employees, Subcontractors, Suppliers and Consultants adequate
induction and training to achieve the level of environmental awareness and competence necessary for the
satisfactory performance of the Works.
The Delivery Contractor shall establish, implement and maintain for the duration of the Contract an environmental
training program (the Environmental Training Program). The Environmental Training Program shall include
mandatory environmental induction training for all employees, Subcontractors, Consultants and Suppliers before
they commence work on site. The mandatory environmental induction training shall include as a minimum:

(a)
(b)
(c)
(d)
(e)

an overview of site specific environmental risks and control measures

overview of the requirements of the Delivery Contractors EMP
compliance with legal and regulatory requirements applicable to the Works
roles and responsibilities for managing environmental aspects of the project
procedures for environmental emergency response and incident management.

In addition, the Delivery Contractor shall ensure that the Environmental Training Program includes as a minimum:
b)

c)

provisions for all personnel on Site to receive any additional environmental awareness training necessary
to achieve a level of awareness and competence appropriate to their assigned activities, this includes but
is not limited to:
a. training in the applicable EWMS,
b. training in the EMP
c. training in the EMS
an environmental training register including dates, names of persons trained, their position, type of
training undertaken and trainer details, and signature of the person trained

The Delivery Contractor shall include the Environmental Training Program in the EMP.
Sydney Water reserves the right to review the content of the Delivery Contractors Environmental Training
Program and request that the changes be made and/or supplementary training be added to the program when

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deemed necessary to ensure the effective planning, operation and control of the processes related to the
significant environmental aspects of the Works.

E3.12

Communication

The Delivery Contractor shall establish, implement and maintain a procedure for:

(a)

internal communication among the various levels and functions of the Delivery Contractors project team in
relation to environmental aspects of project management

(b)

receiving, documenting and responding to relevant communication from Sydney Water in relation to the
environmental aspects of the project

(c)

receiving, documenting and responding to relevant communication from relevant government agencies
and other stakeholders in relation to the environmental aspects of the project

(d)

communicating to Sydney Water, government agencies and other stakeholders in relation to the
environmental aspects of the project.
The Delivery Contractor shall include this procedure in the EMP.

E3.13

Internal EMS Audits

The Delivery Contractor shall ensure that internal audits of the EMS are conducted on a quarterly basis to
determine whether the EMS:
(a) conforms to the requirements of AS/NZS ISO14001, this Contract, the Planning Approval Documents and the
Approvals
(b) has been properly implemented and is maintained.
The results of the audits shall be provided to Sydney Water within 7 days of the completion of the audit.
The Delivery Contractor shall plan, implement and maintain for the duration of the Contract an internal audit
program taking into consideration the environmental importance of the Works performed under this Contract and
the results of previous audits. The Delivery Contractor shall include the audit program in the EMP.
The Delivery Contractor shall establish, implement and maintain for the duration of this Contract a documented
internal audit procedure that addresses:

(a)

the responsibilities and requirements for planning and conducting audits, reporting results and associated
records

(b)

the determination of audit criteria, scope, frequency and methods.

The Delivery Contractor shall ensure that all internal EMS audits are conducted in accordance with AS/NZS ISO
19011:2003 Guidelines for Quality and/or Environmental Management System Auditing.
E3.14

Monitoring and Measurement

The Delivery Contractor shall establish, implement and maintain for the duration of the Contract a compliance
management program (the Compliance Management Program) to monitor and measure, on a regular basis, its
environmental performance, including compliance with the requirements of this Contract. The Compliance
Management Program shall include, but not limited to:
(a) provisions for periodic review of the compliance status of the Works against the requirements of this Contract
including the Planning Approval Documents and the Approvals
(b) the preparation and quarterly submission of a Delivery Contractor Environmental Performance Report using
SWEMS0015.07 OC Contractor Environmental Performance Report.
(c) mechanisms for rectifying any Action Request identified during the internal and external EMS audit(s) or site
inspections or as a result of an environmental incident
(d) Details and frequency of site inspections
(e) Monitoring data to be collected
(f) Waste and resource management measures as identified in clause E3.14.1
(g) Checklists /reporting forms to be used and frequency of reporting, and
(h) Details of how these results will be used to inform management practices
The report shall be submitted to Sydney Water in both hard copy and electronic form no later than the third
Monday of each quarter (or on a day agreed by Sydney Water) and at the completion of the Contract. The
Delivery Contractor shall include the Compliance Management Program in the EMP.

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E3.14.1

Waste and Resource Management Measures

The Delivery Contractor shall establish, implement and maintain, for the duration of the Contract, a waste and
resource management procedure that shall be documented in the EMP.
The procedure shall include but not be limited to:
(e)

identification of the major waste types and expected quantities as outlined in SWEMS0015.07 OC
Contractor Environmental Performance Report,

(f)

waste minimisation measures, for each waste type, shall be identified for use in planning, design,
construction and procurement process, in a format endorsed by Sydney Water or using
SWEMS0040.02 OC Waste Minimisation Principals.

(g)

waste minimisation measures including:

(i) labelled skips/containers or designated stockpiles on work sites for the segregation waste and/or
recycled materials;
(ii)allocation of site personnel for the carrying out of site inspections to monitor the effectiveness of
waste segregation, recycling and appropriate disposal of wastes;
(iii)

all excavated material from the construction site(s) to be reused or recycled where suitable
and cost effective;

(iv)

all surplus materials must be recycled, reused or disposed of in accordance with statutory
requirements and to a landfill licensed to receive that type of waste; and

(v)

use recycled products where suitable and cost effective.

(d) reporting the type and quantity of resources and/or waste procured, recycled, reused, avoided and
generated on site or offsite. This report shall be prepared using SWEMS0015.07 OC Contractor
Environmental Performance Report and will be submitted as part of quarterly environmental
performance reporting.

E3.15

Principals Evaluation of Delivery Contractors Environmental Performance

Sydney Water will assess the environmental performance of the Delivery Contractor on a regular basis against
agreed key performance indicators (the KPIs) . The assessment will take into account the results of site
inspections and audits undertaken by Sydney Water and information provided in the quarterly Delivery Contractor
Environmental Performance Report(s).
Following Sydney Waters assessment of the environmental performance of the Delivery Contractor the Delivery
Contractor shall implement any reasonable requests made by Sydney Water to make necessary changes to the
EMS to improve the Delivery Contractors environmental performance.

E3.16

Nonconformity, corrective action and preventive action

The Delivery Contractor shall establish, implement and maintain, for the duration of the Contract, a documented
procedure for dealing with Action Requests and for tracking corrective action and preventive actions. The
procedure shall define requirements for

(a)

identifying and correcting Action Request(s) identified by the Delivery Contractor and/or Sydney Water and
taking actions to mitigate environmental impacts

(b)

investigating Action Request(s), determining their cause and taking actions in order to avoid their
recurrence

(c)

evaluating the need for actions to prevent Action Request(s) and implementing appropriate actions
designed to avoid a future occurrence

(d)
(e)

recording the results of corrective actions and preventive actions taken, and
reviewing the effectiveness of corrective actions and preventive actions taken.

Sydney Water will undertake regular Site inspections and audits to assess the Delivery Contractors compliance
with the conditions of this Contract, including the Planning Approval Documents and the Approvals. In the event
that the Works do not comply with the conditions of the Contract, Sydney Water may issue to the Delivery
Contractor an Action Request(s). The Delivery Contractor shall implement the Action Request within the agreed
period of time to the satisfaction of Sydney Water.
An Action Request is a response to a nonconformance or improvement opportunity and addresses the
requirements of nonconformity, corrective and preventive action.
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E3.17

Failure to Comply

If the Delivery Contractor fails to rectify an Action Request(s) issued by Sydney Water within the agreed
timeframe and to the satisfaction of Sydney Water, Sydney Water may suspend the Works under clause 20.5 of
the Delivery Contractors Collaborative Framework Agreement.
Additionally, if the Delivery Contractor fails to rectify an Action Request(s) issued by Sydney Water within the
agreed timeframe, it may be considered a Delivery Contractors Default for the purposes of clause 73 of the
Works Package Contract.
If at any time the Delivery Contractor has not carried out any part of its obligations under clauses E3, Sydney
Water shall not be obligated to make payments to the Delivery Contractor, notwithstanding clause 59 of the
Works Package Contract.

E3.18 Environmental Incidents

The Delivery Contractor shall establish, implement and maintain an environment incident management plan (the
Environment Incident Management Plan) that conforms to the requirements of AS/NZS ISO14001, this Contract,
the Planning Approval Documents and the Approvals. The Delivery Contractor shall document their incident
management procedure in their EMP. The Delivery Contractor shall record all potential and actual environmental
incidents on a register, this register shall be made available to Sydney Water upon request.
The Delivery Contractor shall report all significant environmental incidents to Sydney Water as soon as practicable,
but no later than 24 hours after the incident was first identified. This is to be followed up by an incident report to be
submitted to Sydney Water no later than four (4) days after the incident date.

E3.19 Environmental obligations in design

The Delivery Contractor shall establish, implement and maintain a procedure to ensure its design conforms to the
requirements of AS/NZS ISO14001, this Contract, the Planning Approval Documents and the Approvals. The
procedure shall be included in the EMP and the procedure shall include but not be limited to:
(a) measures to communicate to Sydney Water, as soon as practicable, any design variations or
inconsistencies with regards to the aforementioned obligations,
(b) measures to assess consistency of design changes with the Planning Approval Documents. The
Delivery Contractor shall abide by the methodology outlined in SWEMS0030 OC Assessing a Proposed
Change to a Project Approved by the Minister for Planning Procedure or an alternative method
endorsed by Sydney Water.
The Delivery Contractor shall assess the consistency of such designs against the Planning Approval Documents
and the Approvals. Any design that is inconsistent with the Planning Approval Documents and results in the need
for any modification of the Planning Approval Documents or additional planning approvals, is at the Delivery
Contractors risk.
Sydney Water retains discretion as to whether or not to seek any such modifications or approvals. The Delivery
Contractor shall undertake all additional environmental assessment and preparation of associated documentation
required to support any such modifications or approvals.
Full-time supervision of subcontractors is required for activities identified as high risk in the Environmental Risk
Assessment (See Project Environmental Risk Assessment Section).

E3.20

Management of Subcontractors

The Delivery Contractor shall establish, implement and maintain, for the duration of the Contract, a procedure for
managing the environmental performance of its Subcontractors, Consultants and Suppliers. The Delivery
Contractor shall ensure that all relevant requirements of the EMS and this Contract are communicated to its
Subcontractors, Consultants and Suppliers and included in their contracts or agreements.
The Delivery Contractor shall undertake regular auditing and inspections of its Subcontractors, Consultants and
Suppliers work to ensure that all relevant environmental controls have been implemented in accordance with the
requirements of this Contract.

E3.21

Environmental Management Objectives, Targets and Programs

The Delivery Contractor shall, in consultation with Sydney Water, establish, implement and maintain, for the
duration of the contract, documented environmental objectives and targets for the Works. The objectives and
targets shall be measurable and consistent with the requirements of this Contract.
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When establishing and reviewing the objectives and targets, the Delivery Contractor shall address the legal and
other requirements applicable to the Works, the Planning Approval Documents and the significant environmental
aspects as determined through the project environmental risk assessment referred to in clause E3.06.
The Delivery Contractor shall, in consultation with Sydney Water, establish, implement and maintain, for the
duration of the Contract, a project environmental management program (the Project Environmental Management
Program) for achieving environmental objectives and targets and the means and timeframe by which they are to
be achieved. An example Project Environmental Management Program is included in Table 1 below. .
The Delivery Contractor shall include the Project Environmental Management Program in the EMP.
During the course of the Contract, the Delivery Contractor shall demonstrate, to the satisfaction of Sydney Water,
that the Program has been properly implemented.

E3.22 Management Review

The Delivery Contractor shall review the EMS on a quarterly basis to ensure its continuing suitability, adequacy
and effectiveness. These reviews shall be undertaken in consultation with Sydney Water and shall include:

(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)
(k)

The Delivery Contractors Environmental Performance Report,

results of internal audits and site inspections undertaken by the Delivery Contractor
results of audits and site inspections undertaken by Sydney Water
progress on the implementation of the Project Environmental Management Program
communications from external interested parties, including complaints
review of the Delivery Contractors environmental performance (based on the Delivery Contractors
Environmental Performance Reports)
review of environmental incidents and status of corrective action requests
review of environmental training undertaken
review of environmental input to design follow-up actions from previous management reviews
any changing circumstances, including developments in legal and other requirements related to projects
environmental aspects and/or changes in the design
recommendations for improvement.

The Delivery Contractor shall comply, where directed by Sydney Water, with any reasonable requests made by
the nominated representative(s) of Sydney Water for additional information.
Results of each review shall be documented and reported to Sydney Water within 7 days from the date of review
unless otherwise agreed by Sydney Water. The Delivery Contractor shall, when requested by Sydney Water in
writing, to revise existing EMS documents or develop, implement and maintain any other EMS documents,
including records, that are determined by Sydney Water to be necessary to ensure the effective planning,
operation and control of the processes related to the significant environmental aspects of the Works.

Table 1: Project Environmental Management Program Example

PROJECT PHASE:

Aspect/
Impact

Terrestrial
Flora
&
Fauna

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Construction

Objectiv
e

Target

1.
Ensure
no direct
impact
on the
natural
habitat of
Meridolu
m
corneovir
ens

1. Zero
incidents
related to
destructio
n of
natural
habitats

Management
Actions

Develop and
implement an
Environmental
Work Method
Statement for
working near the
protected area(s)

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Monitoring
and
Measurem
ent
Method

Timing

Responsi
bility

Status

Dec 08

CER

TBA

Daily site
inspections

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2.
Ensure
clearing
of native
vegetatio
n is
minimise
d

2. Total
area of
clearing of
native
vegetation
is less
than 0.01
ha

Develop and
implement an
Environmental
Work Method
Statement for
Clearing of Native
Vegetation

Monthly
surveys of
the areas of
clearing of
native
vegetation

Dec 08

CER

TBA

Erect paraweb
fencing around
the vegetation

GS 03.3
Business Management Information System (BMIS)
Sydney Water will provide access to certain documents, schedule audits and inspections and issue
action requests via Sydney Waters Business Management Information System (BMIS). Sydney Water
will provide access to BMIS for the Delivery Contractors staff. To access BMIS, the Delivery
Contractors computers must have the following minimum system requirements:
Operating system

Microsoft Windows XP Professional (32-bit) with Service Pack 1 (SP1)

Web browser

Microsoft Internet Explorer v7.0

Runtime environment

Sun Java JRE 1.6.0_07

Workstation hardware

Windows Desktop PC

Resolution

800x600 or higher

Memory

256Mb RAM

Internet connection

ADSL (on any provider)

A constant internet connection is required for the operation of this application. The application will be
non-responsive when the internet connection is disconnected.
The Delivery Contractor must advise Sydney Water when the Delivery Contractors staff with BMIS
access are no longer working on the Works Package Contract.

GS 04 QUALITY AND RECORDS MANAGEMENT

GS-04.1
General
The Delivery Contractor shall comply with the clause 13.21 and 13.22 of the CFA.
GS 04.2
Quality System
The Delivery Contractor shall maintain a quality system that meets the requirements of AS/ANZ ISO
9001, and provide Sydney Water access to that system. The Delivery Contractor shall also provide
access to the quality systems of all its subcontractors.
GS 04.3
Quality Plan
At least 14 days before starting works in connection with the Works Package Contract, the Delivery
Contractor shall submit to Sydney Water, for review and acceptance, a Quality Plan specific to the work
under the Works Package Contract.
The Quality Plan shall show the procedures and resources applied to the work under the Works Package
Contract and clearly describe the roles and responsibilities of the personnel employed on the work under
the Works Package Contract.

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GS 04.4
Inspection and Test
At least two weeks prior to the start of inspection and test activities, the Delivery Contractor shall
submit to Sydney Water for review an Inspection and Test Plan (ITP) appropriate to the products and
services supplied under the Works Package Contract.
The ITP shall clearly show the inspections and tests to be undertaken by the Delivery Contractor and
include the acceptance criteria for each inspection and test to be undertaken, and the observations
and measurements required to ensure that the acceptance criteria are met.
The Delivery Contractor shall be responsible for the quality of all products and services supplied under
the Works Package Contract, and shall provide all necessary facilities and resources to perform the
inspections and tests required to achieving the specified quality.

The Delivery Contractor shall carry out inspections and tests in accordance with the ITP accepted by
Sydney Water. Such inspections and tests shall be part of the work under the Works Package
Contract.
Sydney Water may require additional inspections and tests to be carried out, over and above those
covered by the accepted ITP. Separate payment will be made to the Delivery Contractor for such
inspections and tests in accordance with the agreed rates, except where such inspections and tests
are due to non-compliance by the Delivery Contractor with requirements of the Works Package
Contract.
Sydney Water shall be given access to all laboratories and other facilities used for quality assurance tests
to verify that specified requirements are met.
GS 04.5
Standard of Tests
Unless otherwise agreed by Sydney Water, all laboratory tests undertaken by the Delivery Contractor
shall be performed by laboratories registered with the National Association of Testing Authorities
(NATA) or equivalent authorities accredited by JAS-ANZ.
GS 04.6
Hold and Witness Points
The following Hold Points and Witness Points apply to the work under this Contract:
Relevant
Clause

Requirement

Hold/Witness
Point

GS 02.6.2

Submit Project Safety Plan

Hold

GS 02.6.6

Submit evidence of safety induction

Hold

GS 03.5

Submit Delivery Contractors Construction Environmental

Management Plan

Hold

GS 03.8

Submit evidence of environmental induction

Hold

GS 04.3

Submit Quality Plan.

Witness

GS 04.4

Submit Inspection and Test Plan

Witness

GS 05.2

Submit Business Continuity Plan

Witness

GS 06.3

Submit Community Liaison Plan

Hold

GS 08.1

Submit Construction Program

Witness

GS 09

Submit Delivery Contractors Documents

Hold

GS 20.2

Pre-Construction Audit (photos, videos)

Hold

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The Delivery Contractor shall notify Sydney Water when a HOLD or WITNESS point is going to be
reached, so that Sydney Water can make arrangements to witness and/or review the work process or
test undertaken by the Delivery Contractor.
GS 04.7
Audits
Sydney Water may nominate the times at which quality audits may be conducted.
Upon request, the Delivery Contractor shall provide access to Sydney Water to carry out quality audits on
the work of the Delivery Contractor and its subcontractors.
Sydney Water shall be entitled to carry out third-party audits of the Delivery Contractor's and its
subcontractors quality systems and works.
GS 04.8

Maintaining and Handover of Records

The Delivery Contractor shall maintain a records management program for the operation and delivery
of the Works Package Contract. The records shall be kept in compliance with the State Records Act
1998, the record-keeping standards issued by State Records and the Australian Standard AS ISO
15489-2002, Records Management
The program shall include but not limited to:

appropriate measures for safe and secure storage of the physical form of the records.

appropriate privacy and security standards to prevent unauthorised access to information

Sydney Water retains ownership of records created, generated, received and kept in relation to the
delivery of the Works Package Contract.
Records shall be available for evaluation by Sydney Water at any time during the Works Package
Contract, and shall include all pertinent subcontractor records.
Upon the Date of Completion or progressively throughout the performance of the Works Package
Contract upon the request of Sydney Water, the Delivery Contractor shall pass possession of the
Works Package Contract records and records register to Sydney Water.
The Delivery Contractor shall maintain records including but not limited to the following:

Records of tests which consist of all working sheets associated with inspection and tests in
accordance with the Inspection and Test Plans (ITPs)

Records of compliance which consist of all documents showing evidence of compliance with
legal and regulatory requirements

Records of works which include, but are not limited to, Works Package Contract plans, drawings,
specifications, operating instructions & manuals, work-as-constructed records, minutes of site
meetings including those between Sydney Water and the Delivery Contractor, technical reviews,
and the like

Other records required by Sydney Water for operational or other purposes including records to
establish the rights, entitlements or obligations of Sydney Water

If the Delivery Contractor fails to comply with the provisions of this subclause, Sydney Water may
withhold payment until the Delivery Contractor fully complies with the requirements of this subclause,
notwithstanding the provisions of clause 59 of the Works Package Contract.
Data can be used only for applications specified in the Works Package Contract. Accordingly the
Delivery Contractor shall not pass data or other information relating to the operation and delivery of
the Works Package Contract to any other party.

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GS 05 INCIDENT MANAGEMENT AND BUSINESS CONTINUITY PLAN

GS 05.1
Incident Management Plan
Before commencing any work under the Works Package Contract, the Delivery Contractor shall provide to
Sydney Water an Incident Management Plan (IMP), which shall include:

Identification and analysis of risks

Preparedness for incidents
Response to and recovery from incidents
Roles and responsibilities in managing incidents
Contact details including names and contact numbers for 24-hour contact.

The Delivery Contractor shall ensure that its IMP is compatible with Sydney Waters incident management
plans and procedures applicable to the site.
The Delivery Contractor shall not commence work until its IMP is accepted in writing by Sydney Water.
In case of incidents, the Delivery Contractor shall implement the Incident Management Plan, and report all
incidents to Sydney Water immediately.
GS 05.2

Business Continuity Plan

The Delivery Contractor shall develop and maintain a Business Continuity Plan (BCP) for effective risk
management and business continuity management of the business operation in accordance with the
Standards Australia and Standards New Zealand- Handbook for Business Continuity Management HB221: 2003 or similar. The Delivery Contractor shall maintain and regularly review the plan to ensure
that support the supply of services or goods to Sydney Water without disruption even in the event of major
disaster.
Sydney Water may nominate the times at which audits may be conducted on the business continuity plan.
Upon request, the Delivery Contractor shall provide access to Sydney Water to carry out necessary
audits.

GS 06 COMMUNITY RELATIONS
GS 06.1
General
Sydney Water is committed to developing and maintaining positive, effective relationships with
customers, local communities and other key stakeholders. Many of Sydney Waters projects involve
regular customer contact and at times, significant impact on customers. The customer service
behaviours of Sydney Waters contractors represent the public face of Sydney Water.
Sydney Water expects that its Delivery Contractor will exhibit behaviours that reflect Sydney Waters
values and that the Delivery Contractor will respect Sydney Waters customers and provide them with
a high standard of service.
The Delivery Contractor shall undertake its community relations activities in accordance with Sydney
Waters communications policies and procedures and as described in this clause GS 06.
GS 06.2
Communications Strategy
Sydney Water has developed a Communications Strategy which the Delivery Contractor shall refer to
when developing the Community and Stakeholder Engagement Plan or Community and Stakeholder
Action Plan, as specified.
Sydney Water expects that, regardless of whether a Community and Stakeholder Engagement Plan or
Action Plan is required, the Communications Strategy should be adopted where relevant to the project
to ensure communications and community liaison is consistent with our objectives and standards of
delivering communications.
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For some projects, it will be specified in the Communications Strategy that no community relations is
required, or if Sydney Water will be directly managing the community relations activities.
GS 06.3
Community and Stakeholder Engagement Plan
Where projects warrant a detailed outline of community relations activities to support a project, the
Delivery Contractor shall develop, manage and implement the Community and Stakeholder
Engagement Plan. The Community and Stakeholder Engagement Plan will guide the approach to
communications and community liaison and ensure consistency with Sydney Waters objectives and
standards of delivering communications for projects and the requirements of the Works Package
Contract.
GS 06.4
Community and Stakeholder Relations Action Plan
For some projects which have been determined by Sydney Water as having a lower community
relations risk, an Action Plan will be required in place of a Community and Stakeholder Engagement
Plan. This Action Plan should outline the impacted stakeholders, location of work, potential issues,
and the nominated community relations activities which will be delivered to support the project and
mitigate any foreseeable community issues.
GS 06.5
Community Relations Representative
The Delivery Contractor shall provide a community relations liaison representative who will be
responsible for developing and implementing the Community and Stakeholder Engagement Plan or
Community Relations Action Plan as specified in the Communications Strategy.
The Delivery Contractor shall use staff that can demonstrate to the satisfaction of Sydney Waters
Community Relations Manager adequate experience and competence in community relations, and
who have been trained in Sydney Waters community relations protocols at all times throughout the
Works Package Contract.
The Delivery Contractors community relations representative shall not be changed without the
agreement of Sydney Water.
GS 06.6
Community relations induction and training
The Delivery Contractor shall provide to all of its employees and subcontractors adequate induction
and training in the community relations and customer service requirements of this Works Package
Contract.
Following the Kick-off Meeting and prior to commencement of the Works, the Delivery Contractor will
be required to attend a Community Relations and Customer Service Induction. Sydney Water will
conduct this induction for the Delivery Contractor and the Delivery Contractors key personnel. The
Delivery Contractor shall pass on the content of this induction to other Delivery Contractor employees
and Subcontractors, Suppliers and Consultants as part of the Delivery Contractors Project Induction.
The Delivery Contractors Project Induction may be reviewed by Sydney Water prior to its being
implemented and at times throughout the Works Package Contract.
The provision of Sydney Waters Community Relations and Customer Service Induction in no way
relieves the Delivery Contractor of any of its community relations and customer service obligations.
The Delivery Contractor shall keep records of all inductions received by the Delivery Contractor, its
employees, Subcontractors, Suppliers and Consultants.
The Delivery Contractor shall ensure that community relations issues, including customer complaints
and enquiries, are discussed at all toolbox meetings.
GS 06.7
Delivery Contractor behaviour
The Delivery Contractor and its employees, Subcontractors, Consultants and Suppliers shall present a
professional image at all times. The Delivery Contractor shall ensure that all employees:

are polite, professional and courteous

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avoid complex technical data or jargon when responding to residents questions

take a personal approach to dealing with customers
observe agreed working hours
observe special conditions relating to working at particular problematic sites.

Sydney Water will outline the required behaviours during the Community Relations Induction and
Training. Sydney Water will also provide a set of community relations protocols based on those
outlined in the Communication Strategy.
The Delivery Contractor shall ensure that all protocols are strictly followed, particularly for night work.
GS 06.8
Customer notification process / material distribution
The Delivery Contractor shall deliver notification letters and other communications materials (eg.
newsletters and fact sheets) to any customer or stakeholder of Sydney Water, member of the public or
party affected by the Works (including those affected by materials/ equipment storage sites).
The Delivery Contractor shall ensure that all communication material is distributed to affected
residents and other stakeholders including property owners as agreed and approved with Sydney
Waters Community Relations Representative. All communication material must be distributed at least
seven days prior to commencing work or changing activities or working hours.
For all work where the duration of the work is greater than four weeks an introductory letter must also
be distributed to the community, Council and local MP at least 28 days before work starts. This letter
must provide early information about the work and explain that a further update will be provided at
least seven days before work starts. In some cases, an introductory community letter may not be
required at the discretion of Sydney Water. The introductory notification requirements will be clearly
identified in the Communications Strategy.

The Delivery Contractor must keep a record of what communications materials have been sent and
when. The Delivery Contractor shall keep a supply of communication material available on Site, so it
can distribute these to Sydney Waters customers on request.
GS 06.9
Customer complaints, customer contact and enquiries
Sydney Water has a Customer Complaint Policy to address complaints and enquiries from
customers. The Customer Complaint Procedure supplements this policy and is applicable to all
personnel, including external contractors engaged by Sydney Water. The Customer Complaint Policy
is available on Sydney Waters website
The Delivery Contractor shall manage a complaints procedure that meets the requirements of
Sydney Waters Customer Complaint Policy and Procedure. The Delivery Contractor shall record
details on a Record of Contact form (or similar), of any customer of ours, member of the public or
affected party who complains to you or who enquires about any Sydney Water activity or associated
work under this Contract. The Delivery Contractor shall provide a Record of Contact Form (or similar)
to the Sydney Water Community Relations Advisor immediately (for a complaint) or within 24 hours
(for an enquiry).
The Delivery Contractor shall resolve all complaints or inquiries where a customers complaint or
inquiry refers to an issue directly relevant to the Works. If the Delivery Contractor using its best
endeavours cannot resolve a complaint or inquiry directly relevant to the Works or receives a
complaint or inquiry regarding Sydney Waters activity not directly relevant to the Works, the Delivery
Contractor shall notify Sydney Water and provide the Record of Contact Form (or similar) to Sydney
Water immediately (for a complaint) or within 24 hours (for an inquiry).
The Delivery Contractor shall record all customer contacts (avoidable and unavoidable complaints and
enquiries) in Sydney Waters Customer Management System (CMS). The Delivery Contractor
Community Relations Representative shall attend training in the operation and use of CMS. The
Delivery Contractor shall purchase from Sydney Water (or produce) a number of Customer Assistance
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Cards. If the customer is unwilling to provide their details to the Contractor, a Customer Assistance
Card shall be given to the customer. The Delivery Contractor shall notify Sydney Water within the hour
of the occurrence.
GS 06.10

Work on private property

Where a Delivery Contractor is required to work on private property, an approved Notice of Entry
form, obtainable from Sydney Water, must be provided by the Delivery Contractor to the
owner/occupier of the property at least seven days in advance of entry.
Work on private property includes all activity with the potential to cause change to the pre-existing
property condition. This typically would not include property access required to provide or remove
temporary water supply, read meters, test the reinstatement of water supply, or similar. In these
instance customers must receive write notification of the need to access their property at least seven
days prior. When work on private property commences, as a courtesy, the Delivery Contractor shall
door knock the residence or business. However, as long as a Notice of Entry has been issued ideally seven days prior but at least 48 hours prior - to the Delivery Contractor entering the property,
the Delivery Contractor can commence work as stated in the Notice of Entry letter.
Where the owner/occupier of the property refuses entry, the Delivery Contractor shall immediately
contact Sydney Water for direction.
Subject to the directions of Sydney Water, the above requirements in relation to work on private
properties shall not override the rights of Sydney Water (and its authorised Contractor) to enter
property and carry out its activities, as outlined in Sections 38, 39 and 40 of the Sydney Water Act,
1994.
GS 06.11
Certification of authority and ID cards
The Delivery Contractor shall ensure that it is in possession of a Certificate of Authority issued by
Sydney Water when working on private property, as required under this Contract. The Delivery
Contractor shall ensure that all of its employees and subcontractors have relevant photo ID cards in
their possession prior to entering private property. The Delivery Contractor or its personnel must
produce this documentation if requested to provide proof of their identity by a customer. On
completion of the work, the Delivery Contractor must return the Certificate of Authority to Sydney
Water.
GS 06.12
Monthly Action Plan
The Delivery Contractor shall prepare a Monthly Action Plan outlining the communication activities
planned for the upcoming month.

The Monthly Action Plan shall be submitted to Sydney Water at least 5 working days before the start
of each month.
A sample Monthly Action Plan template is included in the Communication Strategy.
GS 06.13
Media, Award Submissions and Publicity Material
The Delivery Contractor and its employees are not authorised to respond to media enquiries. If
approached by the media the Delivery Contractor shall take the reporters contact details, explain that
Sydney Waters media team will phone them back, and call Sydney Water Community Relations
Representative immediately. Sydney Water will liaise with Sydney Waters Media Manager.
Where possible, media opportunities shall be identified and planned for at the start of the project and
included in the Community and Stakeholder Engagement Plan. The Delivery Contractor shall advise
Sydney Water on issues that could create positive or negative media coverage for Sydney Water.
Media opportunities should also be identified and updated in the Monthly Action Plan.

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No media release, statement or comment relating to the project shall be issued without Sydney
Waters approval. All media releases shall be submitted to Sydney Water for approval at least one
month prior to the intended release date.
If the Delivery Contractor seeks any external publicity about its role in the contract, for example
through award submissions, conference papers, external presentations, internal and external
newsletters, website etc, the Delivery Contractor must obtain written permission from Sydney Water.
All publicity material shall be submitted to Sydney Water for review and approval at least 14 days prior
to the intended release date.
GS 06.14
Project signboards
The Delivery Contractor shall supply, install and maintain a project signboard when working at each
part of the Site. Signage shall be in accordance with Sydney Waters Brand Guidelines. The
proposed wording and signage design shall be submitted for Sydney Waters approval prior to
commencement of manufacture.
The project signage shall be fully installed at each part of the Site prior to the Delivery Contractor
accessing that part of the Site.
The Delivery Contractor shall be responsible for the removal of each signboard prior to demobilisation.
GS 06.15
Communication material
The Delivery Contractor shall be responsible for preparing and printing project specific communication
material including, but not limited to, newsletters, fact sheets, maps, plans, notification letters,
customer assistance cards and calling cards. Communication material shall be provided to Sydney
Water for approval prior to printing.
All communications material shall be produced in accordance with Sydney Waters Brand Guidelines.
All communications material shall be printed on recycled paper.
The Delivery Contractor will keep a record of distribution of all published and other outgoing
communications material, recording date, time and distribution area.
GS 06.16
Conformance to working hours
The Delivery Contactor shall keep to the working hours as specified in the Project environmental
assessment (Review of Environmental Factors or Part 3A Environmental Assessment) and the Works
Package Contract, including for the delivery of materials and equipment to the Site.
In cases where the police or other authorities require materials to be delivered outside these hours,
and appropriate approval has been received, prior notification to affected residents is required. This
should occur at least seven days prior to the delivery.
Similarly, where extended working hours are approved, at least seven days notice must be given to
affected customers.
GS 06.17
Night work
Nearby residents are to be notified in writing at least seven days prior to commencement of night work
and an after hours contact number will be made available (preferably the project managers mobile
number). Details of night work shall be advertised in the local paper(s) if night work has the potential to
impact local residents.
In addition, Whats Happening in my Suburb WHIMS (Sydney Waters intranet) is to be updated and
Sydney Waters Contact Centre notified. The Local Member and Council are to be kept informed of
night work for sensitive projects.
The Delivery Contractor is to ensure appropriate noise mitigation measures are in place prior to work
starting and maintained throughout the work.

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GS 06.18
Changes to site activities
The Delivery Contractor shall advise Sydney Water of changes to activities on the Site (eg changes to
work method, length of construction, traffic arrangements, etc) that may impact on Sydney Waters
customers, members of the public or other parties.
The Delivery Contractor shall notify Sydney Waters customers or other affected parties of the change
to activities on the Site and the related community impacts.
This notification to customers shall be made at least seven days prior to commencing work, unless
otherwise agreed with Sydney Water.
GS 06.19
Negotiation with key stakeholders and local authorities
Sydney Water shall coordinate all contact with Ministers, Members of Parliament and the Energy and
Water Industry Ombudsman. Sydney Water shall coordinate strategic level contact with Government
Agencies. The Delivery Contractor shall be responsible for supporting these interactions by providing
relevant information to Sydney Water on request, attending briefings and meetings and preparing and
delivering presentation materials where required.
The Delivery Contractor shall liaise with Councils, RTA, RailCorp, Energy Australia or Integral Energy
and any other relevant local authorities as well as private land owners to identify and implement
specific logistical arrangements for the delivery of the Works.
The Delivery Contractor shall be responsible for organising, managing and recording the notes for
meetings and briefings with community members and stakeholder groups necessary for the execution
of the Works and the effective implementation of the Community and Stakeholder Engagement Plan.
The Delivery Contractor shall provide Sydney Water with copies of all material generated (e.g. briefing
papers, presentations, plans, meeting notes etc.)
GS 06.20
Monitoring and Reporting
The Delivery Contractor shall monitor and report on all communications and community liaison
activities. A monthly report shall be submitted to Sydney Water outlining the activities undertaken
during the reporting period, activities planned for the next reporting period, customer complaints and
contacts, media coverage, audits undertaken and audit results, issues and incidents.
A bi monthly reputation index report shall also be submitted to Sydney Water outlining the number of:
projects in planning phase, project in construction phase, projects in commissioning / connection
phase, enquiries, avoidable and unavoidable complaints, compliments, correspondence/letters/emails
received, special inquiries and questions on notice, EWON complaints customer / stakeholder
meetings, notifications issued, letterbox drops or mail outs undertaken during the reporting period.
This report should also include the analysis of all avoidable complaints using Sydney Water template.
Sample of Monthly Report and Reputation Index Report are included in the Communication Strategy.

GS 06.21
Community Relations Performance Indicators
The Delivery Contractors performance in the area of community relations will be monitored throughout
the period of the Works Package Contract. The Delivery Contractors performance will be assessed
against the Community and Stakeholder Engagement Plan or Community and Stakeholder Action
Plan and the Key Performance Indicators KPI 6.1 and KPI 6.2 detailed in the Delivery Contractors
Collaborative Framework Agreement.
GS 06.22
Community Relations Audits
During the course of the Contract, Sydney Water will carry out a number of audits of the Contractors
Community and Stakeholder Engagement Plan or Community and Stakeholder Action Plan. Sydney
Water will also conduct audits of active construction sites. In the event that the Delivery Contractor
fails to implement any part of the Community and Stakeholder Engagement Plan or Community and
Stakeholder Action Plan, Sydney Water may institute additional Site inspections as Sydney Water
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determines are necessary to ensure the community relations requirements are being met. The cost of
this additional Site inspection and surveillance would be a debt due from the Delivery Contractor to
Sydney Water and recoverable in accordance with the Works Package Contract.
GS 06.23
Customer Privacy and Personal Information
Sydney Water complies with the NSW Privacy and Personal Information Protection Act 1998 (NSW)
(the Act) as a means of maintaining the security of all customer information that is managed by them.
This compliance is defined in the Sydney Water Customer Contract (13.3) and outlined in the Sydney
Water Privacy Policy. Personnel, including external contractors engaged by Sydney Water are bound
by the Act in carrying out their duties on behalf of Sydney Water.
Personal information is defined as information or an opinion about an individual whose identity is
apparent, or can be reasonably ascertained from the information or opinion. This broad definition
applies to the majority of information gathered during dealings with the public or Sydney Waters
customers.
Sydney Water will make available to the Delivery Contractor information on the Sydney Water Privacy
Policy. Sydney Water Privacy Policy awareness training will be provided by Sydney Water prior to the
commencement of the Works, and at a time as agreed by Sydney Water. It is the responsibility of
personnel employed to undertake work on this Contract to ensure that their day- to- day
communications with the community meet the conditions outlined in the Sydney Water Privacy Policy
and the requirements of the Act.
The Privacy Principles outline activities associated with managing information covered by the Act.
Particular attention is to be made by all personnel to circumstances where the individual from whom
the information is collected is made aware:
a)
b)
c)
d)
e)
f)

Of the fact that it is being collected,

The purpose for collecting it,
Intended recipients of the information,
Whether the supply is mandatory or voluntary,
Relevant rights to access and correct the information,
The name and address of the collecting agency and any holding agency.

This Sydney Water Privacy Policy is to be applied by all personnel during community relation activities,
including but not limited to direct mail, contact with customers, community contact databases, building
surveys, post completion customer/resident surveys, and use of customers in video footage or photos.
GS 07 Not Used
GS 08 PROGRAMMING OF WORKS
GS 08.1
Time for Submission
The Delivery Contractor shall furnish a design (to the extent specified) and construction program (the
Contract Program) in accordance with the requirements of clause 22 of the General Conditions of
Contract and this Specification to Sydney Water within 14 calendar days after the Date of Contract.
GS 08.2
Requirements for Design-and-Construction Program (The Contract Program)
The Delivery Contractor will make due allowance in the submitted Contract Program for period when work
is not permitted.
The Contract Program shall allow Sydney Water to identify the planned events and activities which
comprise the work under the Contract and shall provide sufficient information to enable Sydney Water to
co-ordinate the activities of the Delivery Contractor with those of Sydney Water.
The Contract Program shall be drawn to a time scale of calendar weeks with individual activity durations
not generally exceeding two weeks.

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In particular, the Contract Program shall, where applicable, show:

The duration and sequence of, and the inter-relationships between, the planned events and activities,
which comprise the work under the Works Package Contract.
A project calendar clearly denoting which days are work days, allowing for restrictions on working time
and contingencies for which the Delivery Contractor is responsible under the terms of the Works
Package Contract. This would include but not be limited to weekends, holidays, Christmas
closedown, union designated and other days off and manufacture and trade delays.
The sequence of activities which constitutes the critical path or paths for the Works and for each
separable portion or separable portions of the Works.
The sub-network program for each separable portion or separable portions of the Works and how it or
they relate to the Contract Program for the Works, including design where applicable.
The sequence of activities which constitute the critical path or paths for the Works and for each
separable portion or separable portions of the Works.
The sub-network program for each separable portion or separable portions of the Works and how it or
they relate to the Contract Program for the Works, including design where applicable.
Order dates; supply lead-time and Site delivery dates for all critical and major items, including those to
be supplied by Sydney Water, as well as details of off-site manufacturing and fabrication activities.
Any constraints outside the Delivery Contractor's control which affect the timing of activities and
events.
Mobilisation to Site.
Appointment of subcontractors and their work program.
The preparation of and approval process for all calculations, designs and documents required.
The time allowed for testing and commissioning of major items of plant or equipment.
The estimated plant and manpower resources and projected productivity rates for major activities.
Any resource, financial engineering or other logic on which the construction program specifically
relies, and
The estimated contract value of work to be done each calendar month throughout the currency of the
Works Package Contract.
The differences or divergences from the tender program.
Any further requirements stipulated by the Works Package Contract or required by Sydney Water.

Any departure from the works procedure as programmed shall first be discussed with and agreed to by
Sydney Water before implementation.
GS 08.3

Updated Program

The Delivery Contractor shall submit to Sydney Water updated Programs, including design and
construction where applicable:

At intervals not exceeding three months during the currency of the Works Package Contract
in order to provide routine Contract Program updates, and
With each payment claim submitted by the Delivery Contractor, and
Within two weeks of any change of the critical path for the Works or for any separable portion or
separable portions of the Works.
An updated Contract Program shall show:

PMSP-QA-D-005

The same level of detail as specified for the original Contract Program,
The Contract Program amended to show time extensions granted and progress achieved
against the Contract Program and the actual manpower and plant resources utilised on
completed Works or engaged upon activities in progress. It shall list all specific actions to
correct or address any deviation from the Contract Program in respect of all work carried out
at the date of updating,
Reasons for any deviation from the previously submitted Contract Program and strategies, if
any, to correct any deviation within the Contractor's control
The date or dates by which the Delivery Contractor proposes to complete any separable
portion or separable portions of the Works and the Works and which the Delivery Contractor
considers to be the appropriate dates.

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GS 09 REVIEW OF DELIVERY CONTRACTORS DOCUMENTS

Where the Works Package Contract provides that the Delivery Contractor submit documents to
Sydney Water but formal approval to the use of those documents is not a requirement of the Works
Package Contract, the Delivery Contractor shall not commence any manufacturing or construction
work relating to those documents until the expiration of 14 days after the submission of the documents
to Sydney Water.
Sydney Water may in writing, authorise commencement of the work earlier than the 14 days, but such
authorisation shall not relieve the Delivery Contractor of responsibility for the work.
GS 10 INFORMATION TO BE SUPPLIED BY CONTRACTOR
GS 10.1
Drawings
All engineering drawings, including all Work-As-Constructed drawings, submitted by the Delivery
Contractor after the award of the contract shall be in accordance with Sydney Waters CAD Standard
for Engineering Drawings, a copy of which shall be obtained from Sydney Water, NFRP Guidelines
and Sydney Water Preparation of WAC documents.
All Work-As-Constructed (WAC) drawings shall accurately reflect the works as constructed and
installed. The Delivery Contractor shall verify and approve all Work-As-Constructed drawings prior to
delivering them to Sydney Water. Only the drawings accepted by Sydney Water shall be deemed to
be Work-as-Constructed drawings under the Works Package Contract.
During construction of works, WAC information must be compiled prior to backfill of trenches and
recorded daily.
Where the Work is on private property, the WAC drawings shall be supplied to the Superintendent within
at least three months of construction of the Work. During the currency of the Works Package Contract
and together with each payment claim, the Delivery Contractor shall forward a field copy of that part of the
"Work-as-Constructed" drawing for the completed work contained in the payment claim. Failure to submit
the partial "Work-as-Constructed" drawing with each payment claim shall render the payment claim
incomplete and Sydney Water shall not process the payment claim until an acceptable partial "Work-asConstructed" drawing is submitted.
The drawings shall be delivered at the same time, as follows:

GS 10.2

One electronic copy via Project Web as PDF; and

One electronic copy via Project Web as DWG.
Unit Process Guidelines

The Delivery Contractor shall prepare a Unit Process Guideline (UPG) for all unit processes covered
by this contract. The purpose of a UPG is to provide a process management framework for the
operations staff to manage the unit process effectively.

Each UPG will have a number of Standard Operating Procedures (SOPs) to support the operation of
the unit process.
In general, a UPG shall:

PMSP-QA-D-005

Define the objectives and functions of the UPG, and its impact on the upstream and down
stream processes
Describe the equipment covered by the process unit
Describe the theoretical basis for the process unit.
Describe the validation criteria and process limiting factors of the process unit.
Describe how the control strategy can be used by the operations staff to achieve the
desired objectives
Provide a trouble-shooting guide for the process unit.
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The format of the UPG shall typically be as shown below:

HEADING OF SECTION

CONTENT REQUIREMENT

1.0

INTRODUCTION

Identify the Process Unit

1.1

Structure of UPG

Describe the structure/format of the UPG preferably with a summary

of the sections in the Unit Process Guidelines.

1.2

Responsibilities

Define responsibilities of the operating staff in relation to approval,

implementation and validation of the UPG.

2.0

PROCESS
DESCRIPTION

Plant specific description of the process unit.

2.1

Process
Diagram

Schematic description of the process unit covering the main process

streams, side streams and recycled streams. Identify sub-units of the
process unit. Attach P&ID.

2.2

Process Sub-Unit

Describe each process sub-unit.

2.2.1

Function of SubUnit

Describe the function of the process sub-unit.

2.2.2

Components of
Sub-Unit

Describe major components/equipment of the sub-unit.

The
description should include configuration and principal dimensions of
physical structure, capacity, pump size (kW), motor rpm, type, etc,
related to its function. Refer to relevant drawings of the plant.

2.3

Instrumentation
and Control

Describe the overall instrumentation and control system for the

process units. Describe the control logic. Refer to relevant process
and instrumentation diagrams.

3.0

PROCESS
THEORY

4.0
4.1

Flow

PROCESS
MONITORING
Process
Validation
Criteria

Describe the theoretical basis of the process design and operation of

the process unit.
Describe the process monitoring requirements.
Identify criteria to be used for assessing and validating the
performance of the process unit.

Define each criterion. Provide formula for converting monitoring data

into values to be assessed against the criterion.
Provide the relevant mean, low and high values for each criterion.
4.2

Process
Limiting
Factors (PLF)

Identify the factors that can limit or inhibit the performance of the
process unit. Identify the suitable location for monitoring these
factors.
Provide the mean (target value), low and high values for each limiting
factor.
Explain how the process can be brought under control if the PLFs are
above or below the target values.

4.3

Other monitoring
requirements

Identify the monitoring data related to the validation criteria or

process limiting factors that are used to monitor.

5.0

PROCESS

Describe the process control strategy to ensure the performance of the

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HEADING OF SECTION

CONTENT REQUIREMENT

CONTROL
STRATEGY

process unit.

5.1

Ranking of
Process
Limiting
Factors

Rank the priority for control of the process limiting factors.

5.2

Key Process
Control
Actions

Describe actions that production officers can perform directly to

control the process limiting factors.

6.0

PROCESS
RUN
AND
CONTROL
CHARTS

Describe the type of run and control charts to be used to monitor and
assess trends of relevant process parameters.
Provide the relevant mean, low and high limits on these charts.
Simple tools for the preparation of these charts such as forms,
templates, calculation sheets etc should be included as appendix to
the UPG. More complex tools should be developed into Standards
Operating Procedures. (SOPs).

7.0

PROCESS
TROUBLE
SHOOTING
GUIDE

8.0

REFERENCES

9.0

APPENDICES

Identify the potential problems and provide guides to overcome the

problems and bring the process back under control.
This section uses four column format with the following headings:
Observation: Visible sign of the process problem
Probable Cause: Probable cause of the process problem
Necessary Check: Check to be carried out to validate/check the
process problem
Corrective Action: Action to be taken overcome the process
problem.
List of reference documents used for the preparation of the UPG and/or
those that should be referred to for the optimisation and improvements
of the process performance.
Provide additional information, tools, etc, referred to in the UPG

GS 10.3
Standard Operating Procedures
The Delivery Contractor shall prepare Standard Operating Procedures (SOPs) for each unit process
covered by this Contract.
The purpose of the SOPs is to provide step-by-step instructions to the operations staff to operate the
associated process unit process effectively and safely.
In general, an SOP shall:
State why the procedure is required
Define the scope of the procedure
Define the responsibilities of operations staff.
Specify conditions and standards to be applied
Specify the tasks to be carried out to complete the procedure
Identify the hazards associated with the procedure and the control measures to be taken.
Contain a routine risk assessment.
The SOPs can be organised into four groups, namely:
a) Sampling SOPs: Procedures for taking samples at various locations of the process unit
b) Analysis SOPs: Procedures for the type of analysis to be carried out on the samples
collected
c) Monitoring SOPs: Procedures for gathering process information required for making
process decisions.
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d) Equipment SOPs: Procedures for operating the process equipment including start-up and
shut down in automatic and manual modes.

The format of an SOP shall be as follows:

HEADING OF SECTION

CONTENT REQUIRED

1.0

INTRODUCTION

Describe the purpose of the Standards Operating Procedure (SOP).

Outline briefly the tasks of the SOP and its importance to the plant
production.

2.0

RESPONSIBILITY

Define who is responsible for performing the SOP, who is responsible

for evaluating the performance and evaluation frequency.

3.0

CONDITIONS

Define the factors that must be present or satisfied to carry out the
SOP safely and correctly.

4.0

STANDARDS

Define the accuracy/precision required of the SOP.

5.0

SAFETY

State the hazards and the safety measures to be taken

6.0

ENVIRONMENT

Describe the environmental impacts of not following or inappropriately

following the Procedure.
State the environmental safeguards to be put in place.

7.0

PROCEDURE

Describe the procedure in a three-column format with the following

headings:
a) Location:
Identify the physical location where a specific task is
performed.
B b) Task:
Describe what is to be done.
c) Step:

8.0

9.0

TROUBLE
SHOOTING
GUIDE

REFERENCES

List activities in the sequence to be completed to

perform the task.

This section is applicable on a need basis only. This section uses a

four column format with the following headings:

a) Observation:

Visible sign of the problem related to the SOP

b) Probable Cause:

Probable cause of the problem.

c) Necessary Check:

Action to be carried out to validate/confirm the

problem.

d) Corrective Action:

Action to overcome the problem.

List of other SOPs that refer to this SOP or are referred to by this
SOP.

GS 10.4
Operation and Maintenance Manuals
The Operating and Maintenance manuals shall be supplied for all equipment supplied..
The manuals shall contain sufficient information for the operation and maintenance of the equipment.
The manuals shall be supplied to Sydney Water prior to the delivery of the equipment and prior to
operator training.
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The delivery of the equipment under the Works Package Contract shall not be considered complete
until the manuals have been supplied and accepted by Sydney Water.
GS 10.5SCADA information
In relation to SCADA equipment, the Delivery Contractor shall develop the following documents, using
Sydney Waters standard shell documents and guidelines obtainable from Sydney Water:

SCADA Operation Manual

SCADA Maintenance Manual
Trouble Shooting Procedures
Test and Commissioning Specification
SCADA/PLC software Factory Acceptance Test Sheets
SCADA/PLC Site Acceptance Test sheets
Work As Executed applications software (PLC/SCADA) and I/O schedule
Work As Executed Functional Design Specification

GS 10.6
Warranties
Further to clause 30 of the Works Package Contract, where required to do so under the Works Package
Contract, the Delivery Contractor shall obtain warranties to ensure that Sydney Water has the benefit of
the warranties provided by the suppliers/subcontractors of the equipment.
The Delivery Contractor shall transfer all warranties to Sydney Water and provide documentary evidence
of the warranties.

GS 11 INFORMATION AVAILABLE TO THE DELIVERY CONTRACTOR

Sydney Water does not represent that information made available to the Delivery Contractor shows
completely the existing site conditions and it may errors or omissions.
Sydney Water is not responsible for any interpretation, deductions and conclusions made by the Delivery
Contractor from the information. The Delivery Contractor shall accept full responsibility for any such
interpretations, deductions or conclusions.
The information is to inform the Delivery Contractor of Sydney Water's investigations, and the Delivery
Contractor shall, in formulating its working methods and programs, assess the information and make
appropriate allowance for such assessments.
Any further site investigations that the Delivery Contractor may consider necessary will be at the Delivery
Contractor's expense and with the knowledge and approval of Sydney Water.
GS 12 MATERIAL/ EQUIPMENT SUPPLIED BY SYDNEY WATER
GS 12.1

Material/ equipment to be provided by Sydney Water

The Delivery Contractor shall be deemed to have allowed in the tendered rates and prices for the
necessary unloading, unpacking, checking and inspection, storage, safe-keeping and site handling
costs for the above materials and equipment. The Works shall be programmed in such a manner as
to accommodate the delivery dates specified above.
The Delivery Contractor shall notify Sydney Water in writing of the actual quantities required within two
weeks from the Date of Acceptance of Tender. The Delivery Contractor shall also advise Sydney
Water in writing within 10 working days of the requirement for any material/equipment to be provided
by Sydney Water.

The Delivery Contractor shall provide all material and equipment deemed to be necessary to complete
the Work under the Works Package Contract, other than the materials and equipment specified above
to be supplied and delivered by Sydney Water.
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GS 12.2
Taking delivery of material/equipment
The Delivery Contractor shall forthwith take delivery of the material supplied by Sydney Water in the truck
or other conveyance in which it is supplied or in store or in dumps on the ground if so supplied.
In the case of materials supplied by Sydney Water in truck or other conveyance or in store, the Delivery
Contractor shall be deemed to have taken delivery at commencement of removal from the truck or other
conveyance or from the store. In the case of material supplied before commencement of the works and
distributed in dumps in the vicinity of the Works, the Delivery Contractor shall take delivery of all such
materials prior to commencing the Works.
GS 12.3
Inspection
The Delivery Contractor shall inspect the material supplied by Sydney Water when taking delivery, satisfy
itself that the material is in good condition and give a receipt to that effect in writing.
In the event of damaged material being received, details of such damage shall be noted on the receipt
and the Delivery Contractor shall forthwith notify Sydney Water of the damage. The Delivery Contractor
shall separately stack all such damaged material for inspection by Sydney Water.
GS 12.4
Removal
Details of delivery of material shall be supplied by Sydney Water to the Delivery Contractor. In the
case of material supplied by Sydney Water in truck or conveyance, the Delivery Contractor shall
remove the material immediately after its arrival and convey it to where it is required.
If the Delivery Contractor desires to deposit materials alongside their final locations, the Delivery
Contractor shall do so in such a manner as to cause the least inconvenience to the public or to other
parties concerned.
GS 12.5
Responsibility for goods
If any of the material is lost, stolen or found to be damaged after the Delivery Contractor has taken
delivery of it, the Delivery Contractor shall be responsible for such loss or damage, and Sydney Water
may either require that the Delivery Contractor to replace such lost, stolen or damaged material at the
Contractor's expense or deduct the full value of same from any monies due to the Delivery Contractor.

Provided that if, in the opinion of Sydney Water, part or all of the damaged material can be restored to a
satisfactory condition by repairing or by cutting off the damaged part, the Delivery Contractor may so
repair or cut at the Delivery Contractor's cost and the proportionate value, as determined by Sydney
Water, of the part that is wasted shall be deducted from any monies due to the Delivery Contractor.

Provided that, in the opinion of Sydney Water, the damage was evidently due to the defects in the
material existing at the time of taking delivery, but not discoverable upon reasonable inspection thereof at
the time of taking delivery, the Delivery Contractor shall not be held responsible for such damage.
GS 12.6
Damaged goods
If materials supplied by Sydney Water are found to be damaged or defective and such damage or
defect was not, in the opinion of Sydney Water, caused by the Delivery Contractor's negligence or
improper handling, Sydney Water will supply additional material.
GS 12.7
Unused materials
If any material supplied by Sydney Water remains unused on completion of the Works, the Delivery
Contractor shall collect them and properly stack them as directed by Sydney Water in locations within
2 kilometres of any part of the Works or Sydney Waters Potts Hill Warehouse as directed.
GS 12.8
Ownership
Notwithstanding that the Delivery Contractor is responsible for all materials supplied by Sydney Water,
the materials always remain the property of Sydney Water.
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GS 13 Not Used
GS 14 Delivery CONTRACTOR'S SITE FACILITIES
GS 14.1
Site Amenities - General
The Delivery Contractor shall provide and maintain appropriate amenities for all of the Delivery
Contractors personnel on site and shall make adequate emergency and first aid arrangements in
accordance with the requirements of the NSW Occupational Health & Safety Regulation 2001.
Attention is drawn to the NSW WorkCover Authoritys Code of Practice: Amenities for Construction Work
and Code of Practice: Workplace Amenities. These provide guidance on Works Package Contract
requirements for site amenities.
GS 14.2
Site Office for the Delivery Contractor's Representative
The Delivery Contractor shall provide a suitable site office for use by its Representative throughout the
duration of the Works Package Contract.
GS 14.3
Telephone and other communication facilities
The Delivery Contractor shall make its own arrangements for telephone connections to the site. The
office of the Delivery Contractor's Representative on site shall be provided with telephone and
facsimile facilities and they shall be attended to during normal working hours.
GS 14.4
Water Supply
The Delivery Contractor is required to make its own arrangements for the provision of adequate supply of
water to its site offices and for the works.
If permitted by Sydney Water, the Delivery Contractor may use water from Sydney Water's watermains.
The water used shall be supplied from a standpipe.

The Delivery Contractor shall make all necessary arrangements and pay all costs to secure a standpipe
permit. The standpipe permit shall be obtained from Sydney Water's Business Office before making
connection to Sydney Water's watermains. The Delivery Contractor shall enter into agreement with
Sydney Water as per Sydney Waters Metered Standpipe Hire Agreement Conditions of Use, which is
available on Sydney Waters Website, www.sydneywater.com.au.
The Delivery Contractor shall ensure that a minimum air gap 150 mm at the discharge location is
maintained when using water via a standpipe and hose.
The Delivery Contractor shall consult with Sydney Water's water operations personnel, abide by any
directions given regarding the operation of standpipes and allowable flow rates and comply with all the
requirements associated with the standpipe.
The Delivery Contractor shall pay for the water it uses.
The Delivery Contractor shall not use private services.
The Delivery Contractor shall remove all water supply connections on completion of works.
In the event that the Delivery Contractor is unable to comply with any mandatory water restriction/s for
progress of work under the Contract, the Delivery Contractor shall apply for exemption from water
restrictions via Sydney Waters website www.sydneywater.com.au

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GS 14.5
Sewage disposal
The Delivery Contractor shall provide and maintain in good condition sufficient toilet facilities for use by its
site personnel.
GS 14.6
Surface drainage
From the date of commencement of work on site, the Delivery Contractor shall remove all water from the
site and keep the work areas free of water.
The Delivery Contractor shall repair at its own expense any damage to foundations, excavation slopes,
embankment slopes, roads and access routes or any other parts of the works resulting from its failure to
protect the works.
The Delivery Contractor shall furnish, install, maintain and operate all necessary pumping equipment for
maintaining the various parts of the site free from water to avoid interference with the works of Sydney
Water or of others engaged in work on the site.
The Delivery Contractor shall construct and maintain drains and design, construct and maintain drainage
control structures to appropriate standards.
The Delivery Contractor shall provide:

(a)

All materials and labour for the effectual diversion of surface water from the sites

(b)

Means for uninterrupted flow of stormwater and drainage along the existing gutters, drains, water
tables and conduits within the site

(c)

Alternative means for the diversion of the drainage water where the existing drainage is to be
interrupted. No such interruption shall take place until this diversion is completed, and all
diversions shall be of sufficient capacity to prevent flooding of the work areas, the surrounding
country and the existing upstream drainage channels.

The Delivery Contractor shall be fully responsible for any damage to the site or interruptions to the work of
Sydney Water or others working adjacent to the site if such damage or interruptions are caused by the
failure of the Delivery Contractor to provide adequate facilities.
On completion of works, all material, equipment and structures provided or constructed by the Delivery
Contractor for this purpose shall be removed.
GS 14.7
Temporary Power Supply
The Delivery Contractor shall be responsible for the reticulation of the necessary electric power to and
within the site and shall pay for the power consumed.
All electrical work carried out by the Delivery Contractor shall be in accordance with the requirements of
the Australian Wiring Rules, the service and installation rules of the supply authority and the requirements
of any other relevant authorities.
The Delivery Contractor shall maintain all electrical installations in a safe condition at all times. Overhead
reticulation shall not cross any road or Sydney Water's works areas or any area allocated to others.
On completion of works, the Delivery Contractor shall disconnect and remove all temporary electrical
services.
GS 14.8

NOT USED

GS 14.9

NOT USED

GS 14.10

NOT USED

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GS 14.11

NOT USED

GS 15 EXISTING SERVICES
The drawings attached to this RFT do not show all existing services on the sites. The locations of existing
services indicated on the drawings are approximate only.
The Delivery Contractor shall contact Dial Before You Dig on telephone 1100 for the service search
information before commencing any excavation work. The Delivery Contractor may obtain further
information on the Dial Before You Dig Website, www.dialbeforeyoudig.com.au.
The Delivery Contractor shall carry out a complete investigation of all services using service drawings &
the information provided by service authorities, and by employing other techniques for the detection of
underground services.
The Delivery Contractor shall submit a completed services search checklist to Sydney Water before
commencing excavation works.
The Delivery Contractor shall program its works to ensure minimum disruption to the existing services.
The Delivery Contractor shall provide Sydney Water with a written request and detailed program one
week prior to interruption of services. The following details shall be included in the request for interruption:

Purpose of interruption
Proposed date
Duration
Procedure to be employed in performing the work
Emergency contact
Contingency plan

Interruption to the existing services shall not be permitted before the acceptance of the Delivery
Contractors program by Sydney Water.
The Delivery Contractor shall pay attention to the possible presence of the following underground services
at the sites:
Water mains
Sewer mains
Stormwater mains
Gas mains
Electricity cables
Telecommunication cables
Railway cables
and the following aboveground services:
Overhead electric wires
Overhead telecommunication wires
The Delivery Contractor shall arrange for the diversion of all services that may create obstructions to the
works. Special attention should be paid to high voltage cables, underground electrical and
communication cables and other services that will remain on the Site. Existing services shall not be
interrupted, disconnected, switched off or diverted without the written permission of Sydney Water.
Where live electrical cables are detected, an isolation permit shall be obtained. Where the electricity
supply cannot be removed, the Delivery Contractor shall hand dig in the presence of a representative
from energy authority. The Delivery Contractor shall immediately advise Sydney Water if unidentified
services are detected.
Underground services shall be exposed by hand and adequately supported and protected before any bulk
excavation or mechanical operation commences.

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The Delivery Contractor shall report in writing to Sydney Water and to the relevant authority any damage
to the existing services, and advise Sydney Water how and when the necessary repairs will be carried
out. The Delivery Contractor shall meet all costs of such repairs.
The Delivery Contractor shall be responsible for the adjustment or relocation of services if required and
shall bear the cost of such work.
Where aboveground cables have limited ground clearance, all necessary protection measures shall be
taken by the Delivery Contractor to ensure safety in the vicinity of all overhead cables.
GS 16 NOT USED
GS 17 TRAFFIC CONTROL AND ROAD OPENING ON STATE ROADS
GS 17.1
Traffic Control
The Delivery Contractor shall meet the requirements of the NSW Roads and Maritime Services Traffic
Control at Worksites Manual V4.0, available on the Roads and Maritime Services website,
www.rms.nsw.gov.au, in providing traffic control unless otherwise directed by Sydney Water.
GS 17.2
Road Opening on State Roads
Where the Works Package involves a road crossing or other works that require excavation of the
pavement, the Delivery Contractor shall comply with the Road and Maritime Services (RMSs)
requirements for road works within the road or median or generally within the road boundaries of State
Roads.
The Delivery Contractor shall forward detailed plans showing the proposed route and the specific
locations of the road crossings and dimensions to
RMS Sydney Asset Management Section.
GS 17.3
Road Restoration
Temporary and permanent road restoration of council roadways will be carried out in accordance with
the requirements of AUS-SPEC #2 Specification 306U Road Openings and Restorations and any
requirements of the relevant Council.
Temporary and permanent road restoration of RMS roadways will be carried out in accordance with
the requirements of RMS QA Specification 209 Road Opening Restoration.

GS 18 LIMITATION ON USE OF "SYDNEY WATER" SIGNS ON VEHICLES AND PROPERTY

The use of the name "Sydney Water", its logo and other signs identifying Sydney Water (Sydney
Water Corporation) is limited to Sydney Water's own personnel, property and vehicles, unless
otherwise authorised in writing by Sydney Water.
The Delivery Contractor shall ensure that no sign (or label) is attached to any of the Contractor's or its
subcontractors' vehicles (including mobile plant) or other property that could indicate or imply that it is
the property of Sydney Water (Sydney Water Corporation).

If instructed in writing by Sydney Water, the Delivery Contractor shall identify its relevant vehicle/s or
other property to clearly show that it is the property of the Delivery Contractor carrying out specific
work on behalf of "Sydney Water". For security purposes, any sign that includes the "Sydney Water"
identification or logo shall be of a type that is not able to be detached from the vehicle or property for
reuse. (For example, detachable external magnetic signs are not permitted).
When no longer in use for work under the Contract, the Delivery Contractor shall hand over to Sydney
Water all signs which contain the "Sydney Water" identification or logo.

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GS 19 NOT USED
GS 20 PRE-CONSTRUCTION SURVEY / AUDIT
GS 20.1
Reasons for Pre-Construction Survey / Audit
The restoration of roads, footpaths, driveways and private property is a major issue of customer
concern. Restoration is one of the factors that determine whether Sydney Water and the Delivery
Contractor leave a positive, as opposed to a neutral or negative legacy, in a community.
On completion of the works, the Delivery Contractor is required to restore to pre-construction condition
all areas disturbed by the Contractors construction activities, including public and private property,
under the Contract. Therefore it is in the Contractors and Sydney Waters interests to accurately
determine and record the pre-construction condition of property which could be damaged or otherwise
subsequently affected during the progress of the Contract.
GS 20.2
Pre-Construction Audit
To ensure that restoration is undertaken to a condition as close as possible to the pre-construction
condition, the Delivery Contractor shall undertake a pre-construction survey of the area. The survey
should use both video and photographs and document the pre-construction condition of nearby public
and private property. This shall include but not be limited to any buildings, structures, areas used for
site facilities, access roads, haul routes, fences, retaining walls, garden beds, driveways, grass areas,
trees, BBQs, and other landscaping.
At the time of the pre-construction survey, the Delivery Contractor shall liaise with affected
landholders, lessees, customers and other affected persons to clarify the manner in which degraded
structures or sensitive sites will be restored.
At the time of the pre-construction survey, the Delivery Contractor shall also ascertain whether the
affected person intends to landscape their property prior to construction work commencing. This
situation is not expected to occur often. However, if this is the case, the Delivery Contractor shall
carry out an additional pre-construction survey of the area to ensure the current condition is accurately
recorded.
The Delivery Contractor shall undertake an internal dilapidation report on properties, which are
adjacent to major construction sites (eg. drill rig sites, excavations, etc) to ensure that the Delivery
Contractor and Sydney Water do not get falsely implicated for causing internal structural damage from
vibration, etc.
The inspection and survey of each property shall be carried out in the presence of Sydney Water and the
property owner/lessee.
The draft pre-construction survey report including photos and videos shall be provided to Sydney
Water prior commencement of the Works. (Pre-Construction Survey Hold Point as per GS 04.6)
shall be circulated by the Delivery Contractor to Sydney Waters representative and the property
owner for review and comment. At the very least, Sydney Waters representative and the property
owner should review the draft.
If comment is received, the Delivery Contractor must then have the draft report amended and
recirculated as necessary (depending on the level and extent of comment received) for final review
and agreement on the changes.
Once agreement is reached that the final draft is a true and accurate record of the pre-construction
survey, the Delivery Contractor shall finalise the report and have two originals of the final report
prepared.
If the Delivery Contractor does not carry out a pre-construction survey in accordance with this Clause
GS-20, then the Delivery Contractor is liable to pay the full amount of any property damage claims.

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GS 21 Not Used
GS 22 Not Used
GS 23 RESTORATION OF SITE
GS 23.1
Approach to Restoration
If any property is damaged by work under the Works Package Contract, the Delivery Contractor shall
ensure that the affected property is restored at the Delivery Contractors cost.
The Delivery Contractor shall start restoration as soon as practicable after completion of construction
works and advise Sydney Waters affected customers and other affected persons how long the
restoration process is expected to take.
At the completion of restoration, the Delivery Contractor shall contact Sydney Water. Sydney Water
shall determine the adequacy of restoration and then issue a notice of completion to the relevant
affected person.
Where the customer or other affected person states that some aspects of restoration remain
incomplete, the Delivery Contractor shall be responsible for addressing the issue, including adequately
restoring the affected property and consulting the person. Consultation between the Delivery
Contractor and person shall be conducted with reference to pre-construction records (eg video,
photographs).
The Delivery Contractor shall determine the completion of restoration in conjunction with the customer
using pre-construction records.
GS 23.2
Maintaining Restored Land and Property
The Delivery Contractor shall maintain the restored land and property in the affected area for a period
of three months after completion of restoration. This shall include the replacement of plants which
have died, failed to thrive or have been damaged.
The Delivery Contractor shall develop a contingency plan to maintain restored land in the event of
extreme weather conditions (e.g. drought, severe wet weather or flooding, strong winds, etc.). The
Delivery Contractor shall be responsible for implementing the contingency plan and maintaining the
restored area. Where the area is restored following an incident (e.g. flooding or wind damage), the
Delivery Contractor shall maintain the restored area for a period of three months after completion of
restoration.
Notwithstanding the time prescribed by clause 65 of the Works Package Contract, Sydney Water may not
issue the Final Payment Certificate until fourteen days after the receipt of the Certificate of Restoration.
GS 24 Not used
GS 25 Not used
GS 26 ASBESTOS CONTAING MATERIAL
GS 26.1
Recycled and reused materials
Any recycled and reused building materials used in the Works (such as landscaping, backfilling, road
base and sub-base materials) shall be free from substances that are hazardous to humans and the
environment as defined in the Occupational Health and Safety Regulation and the Protection of the
Environment Operations (Waste) Regulation. Carcinogenic substances such as asbestos or asbestos
containing material (ACM) in both friable and bonded forms shall not be present in these materials.

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GS 26.2
Prior acceptance
Recycled or reused material shall only be accepted by Sydney Water that meet or exceed resource
recovery exemptions as documented by The Office of Environment and Heritage. Prior to its use at
any sites, the Delivery Contractor shall provide a detailed description of the composition and origin of
the recycled material for acceptance by Sydney Water at least 7 days prior to delivery to the site.
GS 26.3
Records
The Delivery Contractor must ensure to keep detailed records of the quantity of recycled aggregate
supplied and either the contractors name and address or the registration of the vehicle used to
transport the recycled aggregate. This information must be kept for a minimum period of three years.
Records shall be available for evaluation by Sydney Water at any time during the Works Package
Contract, and shall include all pertinent contractor and supplier records.
GC 26.4
Certification
Where recycled and reused materials are used in temporary or permanent Works, the Delivery
Contractor shall provide a certification from an independent asbestos assessor who is a current
member of the Australian Institute of Occupational Hygienists in the asbestos category, or and/or
NATA accredited for asbestos fibre identification. The certification shall state that the material is free
from asbestos or asbestos containing material in either friable or bonded forms.
GS-27 CONDITIONS FOR COMPLETION
Further to clause 65 of the Works Package Contract, Completion shall not be deemed to have been
achieved until the Delivery Contractor has rectified all defects as determined by Sydney Water,
completed Sydney Waters Handover Checklist and submitted all deliverables as listed in Part E of the
Works Package RFT including the following:
a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
l)
m)

Commissioning Report, including commissioning test records and results.

Work-as-Constructed Drawings.
Operation & Maintenance Manuals
Warranties
MAXIMO Maintenance Management Information System Data
Training Manuals
Final Standard Operating Procedures (SOPs)
Final Unit Process Guidelines (UPGs)
Application software programs
Surveyors Certificate as required in the Contract
Engineers Certificate as required in the Contract
Construction Certificate as required in the Contract
Other certificates as required in the Contract.

End of General Specification

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APPENDICES

OHS APPENDICES
Refer to Sydney Water's Contractor Safety Management System Manual and the GS-02
clauses.

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APPENDIX OH-01 SAFETY REQUIREMENTS

Sydney Water OHS Procedures
The Project Safety Plan shall comply with the following Sydney Water OHS Procedures:

Sydney Waters Confined Space Procedure,

Sydney Waters Control of Hot Work Procedure,
Sydney Waters High Voltage Procedure,
Sydney Waters Asset Management Permit to Work Procedure,
Sydney Waters Asset Management Flow Isolation Procedure,
Sydney Waters Asset Management Lock Out / Tag Out Procedure,
Sydney Waters Flammable Gas Hazardous Area Technical Guidance Note..

The Project Safety Plan shall meet the intent of the Key Requirements of any other Sydney
Water Procedures identified as applicable to the scope of work under the contract listed below:

Risk Assessment in Design,

Incident Notification and Reporting,
Incident Investigation,
Hazard Identification and Risk Assessment,
Communication and Consultation,
First Aid Management,
Injury Management Return to Work.
Excavation Break In
Asbestos Management
Working Safely Near Overhead Electrical Apparatus
Electrical Safety
Protection from UV Radiation

In addition, the Project Safety Plan shall include other procedures required to form part of the
controls for all high risk activities relevant to the nature of this contract (eg; work at heights,
asbestos removal, working over water).
The Delivery Contractor and Delivery Contractors employees and Sub-Contractors must
comply with the requirements of any such procedures referenced in the Project Safety Plan.

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APPENDIX OH-02 GUIDELINES FOR THE PREPARATION OF DELIVERY CONTRACTOR'S PROJECT SAFETY PLAN
To be read in conjunction with Clause GS-02.6.2
The Delivery Contractor will prepare a Project Safety Plan relevant to the contract risk classification. A guide to the elements to be addressed is provided below.
Column B enables Contractors to cross reference required Project Safety Plan elements where they have a Project Safety Plan which follows a different format or
an integrated Project Management Plan. In this case the Delivery Contractor should complete column B and attach this document to their Project Safety Plan or
integrated Project Management Plan.

1. MANAGEMENT RESPONSIBILITY

Column B

The Project Safety Plan shall clearly define and allocate the following responsibilities to those
positions within the company/ contract/ project:
Note: These items are to be clearly documented within the Project Safety Plan (or associated
documentation i.e. position descriptions)
Managing overall OHS compliance (on-site) to the requirements of the Project Safety Plan.
Managing overall OHS compliance to the Workplace Injury Management, Workers
Compensation Legislation, OHS Regulations, Standards and Codes.
Checking that adequate human, technical and financial resources are allocated to deal with OHS
matters for the project?
Managing compliance with the OHS Management System.
Reviewing and approving service providers Project Safety Plans.
Monitoring service providers compliance with the requirements of the Project Safety Plan.
Acquiring and communicating OHS information & Site Safety Rules.
Undertaking OHS hazard identification and risk assessments and implementing appropriate risk
controls.
Establishing and implementing OHS consultation and communication arrangements for the
duration of the project.
Stopping, rejecting or quarantining use of unsafe work areas, methods, plant and materials.
Providing OHS training and induction.
Developing and managing illness/injury and emergency procedures and facilities.
Monitoring work on site and conducting site inspections
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Organising inspection and testing of plant, equipment and materials

Implementing the projects Inspection, Test and Servicing/ Maintenance Plan for the project.
Ensuring interaction with SW procedures and operating systems
Ensuring appropriate interactions with other contractors or SW personnel entering the
contractors site
Reporting & investigating OHS illness/injury/incidents, including to Sydney Water
Producing and collating OHS related statistics?
Implementing and monitoring corrective actions
2. COMMUNICATION and CONSULTATION
The Project Safety Plan shall clearly document how it will address each of the following:
Agreed consultation arrangements have been established to share OHS information
Agreed consultation arrangements have been documented, communicated and publicised to all
persons (on site)
Appropriate OHS representation has been determined for workgroups of the project
OHS representatives are elected and trained to WorkCover OHS Consultation training
Communication of Site Safety Rules and OHS training requirements
Communication of emergency response procedures
The process of communicating and conducting regular tool box meetings/ talks
3. SERVICE PROVIDERS
The Project Safety Plan shall clearly document how it will address each of the following:
Identifying and addressing the requirements for a principal contractor
Selection, evaluation and appointment of service providers on their ability to comply with OHS
requirements
Providing service providers with the project OHS management plan, applicable site-specific
safety management plans and safe work method statements
Ensuring service providers prepare and implement compatible site-specific safety management
plans and safe work method statements
Monitoring work undertaken by service providers and verifying their compliance with project
OHS and site-specific safety plans and safe work method statements
Managing service providers poor OHS performance
4. PURCHASING
The Project Safety Plan shall clearly document how it will address each of the following:
Ensuring that purchases and deliveries of plant, equipment and materials comply with OHS
specifications
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Obtaining appropriate OHS information from suppliers for the purchase of hazardous substances
and dangerous goods
Obtaining appropriate OHS information from suppliers for the purchase or hire of plant and
equipment
5. DESIGN
The Project Safety Plan shall clearly document how it will address each of the following (where
applicable due to the project scope and requirements defined within the contract):
Verifying design compliance with OHS legislative requirements
Designing and reviewing designs to identify, assess and control OHS risks during the whole life
cycle of the designed asset / product
Reviewing and approving design changes
6. RISK MANAGEMENT
The Project Safety Plan shall clearly document how it will address each of the following:
The method to identify OHS hazards, assessing risks and developing / implementing appropriate
controls
Managing OHS incidents, illness/injury and emergencies
Developing and implementing safe work method statements
Development and communicating site safety rules
The Project Safety Plan includes:
A documented Hazard identification and risk analysis for all works associated with the project.
Work Method Statements or equivalent for all activities identified in the hazard identification and
risk assessment as significant risk and requires administrative control measures
Work Method Statements, JSEAs or equivalent, (which meet the intent of NSW WorkCover proforma for writing Work Method Statements) for all activities identified in the hazard identification
and risk assessment as significant risk and requires administrative control measures''
A process for conducting of daily on-site pre-commencement hazard checks which ensure Work
Method Statements are relevant to the work and conditions
A process to ensure that all service providers have appropriate risk assessment and risk
management processes in place
Processes to ensure that an on-site risk assessment is carried out for emergency or unplanned
activities
7. TRAINING
The Project Safety Plan shall clearly document how it will address each of the following:
Identifying the training needs of management, supervisors and workers
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Able to clearly demonstrate the implementation and ongoing management of the CRC
Supervisor Competency Requirements
Providing OHS induction training, task training and refresher training to site personnel and
visitors
Providing training in emergency procedures
Keeping appropriate records of OHS training
Providing training for site/contract specific safety rules and requirements
Providing specific training to conform with other OHS legislative requirements
Providing evidence of training and verification of operator competency for plant and equipment
(note: not all plant and equipment is covered by a national certification system i.e. National
Certificate of Competency.
8. INSPECTION, TESTING and SERVICING
The Project Safety Plan shall clearly document (procedures, registers and forms) for Inspection,
Testing and (where appropriate) Servicing of the following:
Incoming materials, plant and equipment (purchased or hired)
Work site environment monitoring
Hazard and risk control measures
Adherence to Safe Work Methods and site safety rules
Access and egress
Protective measures
Electrical safety
Plant and equipment
Keeping appropriate records of inspections, tests and servicing
The Project Safety Plan includes:
Inspection, testing and servicing plans for the project.
Requirements for the contractors service providers (sub-contractors) to provide inspection,
testing and servicing plans when they deliver services on the project.
9. INCIDENT MANAGEMENT and CORRECTIVE ACTION
The Project Safety Plan shall clearly document how it will address each of the following:
Reporting and investigating incidents and injury / illness (internally and to Sydney Water)
Implementing corrective actions, managing and monitoring incidents of non-compliance/
corrective actions
Quarantining and disposal of non-conforming materials and substances
Monitoring the status and keeping records of corrective actions
Implementing injury management and return to work plans
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Implementing accident and emergency procedures, including first aid facilities and how these
are communicated
The Project Safety Plan documents how OHS incident management and corrective
actions will be managed where the project is conducted at multiple sites (where
appropriate) including:
OHS roles and responsibilities
Consideration of site specific OHS issues and hazards
OHS inspection and review requirements
Induction requirements
Where appropriate to the nature and duration of the work and the site, the Plan includes:
Site Safety Rules which (where appropriate), are integrated with SW operating procedures, Site
Safety Rules and Permit to Work Certificates
Agreed protocols for safe interaction between the Contractor and other persons who may enter
the contractors site during the work (e.g. other Contractors / service providers, SW personnel,
SW agents and visitors).
Separate site-specific safety plans for separate sites
Who will be available (both during and outside normal working hours) to prevent, prepare for,
respond to and recover from incidents
Procedures for contacting these person(s) and how these are communicated
10. HANDLING, STORAGE, PACKAGING and DELIVERY
The Project Safety Plan shall clearly document how it will address each of the following:
Verification that persons engaged in hazardous processes are appropriately licensed and
competent
Checking that hazardous substances are appropriately labeled and accompanied by Material
Safety Data Sheets
Safe handling, storage, use and disposal of products, including hazardous substances/ materials
and dangerous goods
Assessment and control of manual handling risks
Compliance with relevant regulations, standards and codes for the storage and handling
hazardous substances/ materials and dangerous goods
11. INTERNAL REVIEWS
The Project Safety Plan shall clearly document how it will address each of the following:
Conducting regular systematic reviews of the plan and its implementation
Identifying and communicating to appropriate persons any OHS system deficiencies found
Effective implementation of corrective actions
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12. OHS RECORDS

The Project Safety Plan shall clearly document how it will address each of the following:
Controlling, approving, disseminating, withdrawing, storing and disposing of OHS documents,
data and records for the project
Training and induction
Skills, competencies and licenses
OHS meeting minutes
OHS audit reports
Internal OHS reviews
OHS design reviews
Hazard identification and risk assessment reports
Incident / injury / illness reports
Incident / injury / illness investigations
Injury / illness statistics
Corrective actions
Personal protective equipment issued
Hazardous substances used
Inspection and test reports
Plant and electrical equipment used
Servicing records (where relevant)
Work permits issued
Tool box meetings

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APPENDIX OH-03 WORK METHOD STATEMENTS

Work Method Statements are required for all activities identified as having a significant safety
risk.
A Work Method Statement ("WMS") shall include the following elements:

A description of the work

Identification of potential hazards associated with the work

The actual step by step sequence involved in doing the work (may reference
Standard Operating Procedures (SOP) and safety related process steps eg
inductions, pre-commencement hazard checks,
communication protocols,
isolation hold points etc)

The foreseeable hazards and risks for each step listed

The safety controls that will be in place to minimise these hazards

All precautions to be taken to protect health and safety

All health and safety instructions to be given to employees involved with the work

The names and qualifications of those who will supervise the work

The names and qualifications of those who will inspect and approve
work areas, work methods, protective measures, plant equipment and
power tools

Description of what training is to be given to those doing the work

The names and qualifications of those responsible for training workers in the
requirements of the work method statements

Identification of health and safety related standards or codes

applicable to the work, and where these are kept

Identification of the plant and equipment that will most likely be used on the project

Details of inspection and maintenance checks that will or have been

carried out on the equipment

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APPENDIX OH-04 GUIDELINES FOR SYDNEY WATER CONTRACTOR OHS INDUCTION

All Sydney Water Contractors, Sub-Contractors and their employees must be properly
inducted before commencing work on any Sydney Water site or project. Specific
responsibilities for delivery of inductions are outlined below. The Contractors OHS induction
responsibilities shall be developed from these guidelines and incorporated in the Project
Safety Plan.
The following guidelines provide an outline of the content of inductions to be delivered to all
persons working on Sydney Water contracts and the responsibilities for delivery of different
induction components. They also outline the requirements for the issue of a Sydney Water
Induction Pass / Passport.
OH-04.1 Sydney Water Contractor Safety Induction Process
The Sydney Water Contractor Induction Process consists of three components as follows:

Sydney Water General Safety Induction

Sydney Water Site Induction (manned and unmanned sites)

Contractors Project Induction

These three components of OHS induction relate to work on Sydney Water projects and/or
sites and are additional to the construction safety induction requirements of the NSW OHS
Regulation 2011 for projects or site activity involving construction work. Delivery of Sydney
Waters Contractor Safety Induction modules in no way relieves employers or Contractors of
their obligations under this Regulation.
OH-04.2 Sydney Water General Safety Induction
All Contractors, Sub-Contractors and their employees must receive a Sydney Water General
Safety Induction. Sydney Water will provide a General Safety Induction to the Contractor
and his nominated key representatives at the Kick-off meeting.
Printed copies of the Sydney Water General Safety Induction will be provided to the
Contractor at this time. The Contractor shall incorporate the Sydney Water General Safety
Induction content into its Project Induction for its employees and Sub-Contractors.
OH-04.3 Site Induction
All Contractors, Sub-Contractors and their employees shall receive a Site Induction before
they commence work on any Sydney Water site or project.

The Site Induction for the Contractor and his nominated representatives will be conducted by
Sydney Water at the Kick-off meeting, or at another time as agreed.
The Site induction shall be delivered as follows:
(a)

Where the site is a manned Sydney Water site, the Site Induction for the Contractor
and all Sub-Contractors and their employees will generally be conducted by the
Sydney Water site owner or his/her representative. In some cases, by agreement with
the site owner, this responsibility for induction may be delegated to the Contractor. The
Contractor shall ensure all employees and Sub-Contractors have received a Site
Induction before they commence work on site.

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(b)

Where the site is an unmanned Sydney Water site, the Site Induction for the
Contractor and nominated representatives will be conducted in the first instance by
Sydney Water at the kick-off meeting. A copy of the Site Induction content will be
provided by Sydney Water to the Contractor. The Contractor shall incorporate this
content into its Project Induction for its employees and sub-Contractors. Only
Contractor's personnel who have been Inducted by a Sydney Water representative
may pass on the content of the Site Induction to other Contractor employees and Sub-Contractors. The Contractor shall ensure all its employees and Sub-Contractors
receive the Site Induction material, as part of the Contractor's Project Induction, before
they commence work on site.
The Site Induction for unmanned sites may include a visit to at least one such site.

(c)

Where the site is not under the control of Sydney Water (eg. a greenfield
construction site) appropriate site induction shall be prepared and delivered by the
person who has overall responsibility for and control of the site. This will generally be
the Contractor.

For the purpose of these induction guidelines the following definitions apply:
1

a 'manned' Sydney Water site is an asset, facility or building where Sydney Water staff
or their agents are on site on a full time basis (eg. most sewage treatment plants, office
buildings, depots etc). Sites which, although unmanned at times, would always have
Sydney Water staff on site when a Contractor is working there (eg some smaller sewage
treatment plants) are also 'manned sites' for the purpose of these guidelines.

an 'unmanned' Sydney Water site is an asset, facility or building where Sydney Water
staff or agents responsible for the management of the site are not present on a full time
basis (eg pipelines, valve chambers, sewer pumping stations, water pumping stations,
reservoirs etc). Where a Sydney Water asset is located on the same grounds as a depot
housing a work team unrelated to the management of that asset (eg a reservoir in the
same grounds as a maintenance depot) the asset is an 'unmanned site' for the purposes
of these guidelines.

a site 'not under the control of Sydney Water' is a site where the Contractor or a party
other than Sydney Water has management responsibility for the site and there is no
Sydney Water asset, facility or building within the site perimeter (eg a greenfield
construction site, a national park, the ocean or other locations).**

OH-04.4 Contractors Project Induction

(a)

The Contractor shall ensure that all its employees and Sub-Contractors have received
a Project Induction before they commence work.
The Project Induction will be tailored to the project and work activities and detailed in
the agreed Project Safety Plan. The Project Induction will include as a minimum:

Project Safety Plan key contents

Work Method Statements relevant to the project

Codes of Practice applicable to the project

Sydney Water General Safety Induction content (as provided by Sydney Water to
the Contractor) for those employees and Sub-Contractors who did not attend the
kick-off meeting

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(b)

Site Induction material if applicable (as provided by Sydney Water to the

Contractor) for those employees and Sub-Contractors who did not attend the
kick-off meeting.

The Contractor shall deliver a suitably modified Project Induction to any Sydney Water
representative requiring access to the work site other than as an accompanied visitor.

OH-04.5 Induction Records

The Contractor shall keep records of all inductions received by the Contractor, the
Contractors employees and Sub-Contractors. Specific inductions received by each
individual shall also be recorded in each individual's Sydney Water Induction Passport or
Pass (refer Sydney Water Contractor Induction Passport System below).
Records of employee inductions shall be made available by the Contractor when requested by
Sydney Water.
OH-04.6 Sydney Water Contractor Induction Pass / Passport System
OH-04.6.1

Induction Passes / Passports

The Sydney Water Induction Pass is a single card used to record the individuals personal
details and indicating which types of inductions he/she has received. It is valid for a specific
project only.
The SWC Induction Passport is a booklet containing the individuals personal details and
signed pages indicating which types of inductions he/she has received and the current
validity of those inductions. The Induction Passport allows transportability of some types of
induction between projects (eg Sydney Water General Safety Inductions and Manned Site
Inductions), within the period of validity.
The Contractor and all his employees and Sub--Contractors must carry their Induction Pass
/ Passport in person with proof of identity eg. a drivers licence, at all times while working on
any Sydney Water site or project.

OH-04.6.2

Issue of Passes / Passports

A Sydney Water Induction Pass or Passport will be issued to the Contractor, the Contractors
employees or a Sub--Contractors the first time they are inducted to a Sydney Water project.
A Sydney Water Induction Pass or Passport may be issued by Sydney Water or the
Contractor.
Sydney Water will provide the Contractor with sufficient blank Induction Passes / Passports
for issue to all employees and Sub--Contractors it inducts.
After each induction the appropriate sections of the Pass or Passport will be filled in and
signed by the person giving the induction and signed by the person being inducted.

OH-04.6.3

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The validity period for any induction type will be determined by Sydney Water generally as
follows, but in any case shall not exceed one year.

Sydney Water General Safety Induction is valid for 12 months .

Sydney Water Site Inductions are generally valid for 12 months , except for unmanned
site inductions which may be valid only for the duration of the project.

The Contractors Project Induction is valid for the duration of the project only, subject to
agreed extensions of time.

The validity period for each induction type delivered will be entered on the Induction Record
page at the time of induction.
Each type of induction must be renewed at the end of its validity period as shown in the Pass
/ Passport. The Contractor shall ensure that the Passes / Passports of all employees and
Sub-Contractors are maintained valid.

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APPENDIX OH-05 CONTRACTOR OHS PERFORMANCE REPORT

n)

Contract Name:

o)

Report for the month of:

p)

Contract Number:

q)

Prepared by:

r)

Contractor:

s)

Date:

t)

1. Performance Indicators

u)
w)
urrent
Month

v)

C x)
Fi
nancial Year
to Date

y)
Total
to
date
on
contract

z)
Details reported
to Sydney Water during
month? (Yes/No)

Lost Time Injuries (5 working days & over)

Lost Time Injuries (1-4 working days)
Total No. of Days Lost to above LTIs
Medical Treatment Injuries
First Aid Injuries
Near Misses
Notifiable Occurrences reported to WorkCover
Property Damage
Accident Reports to WorkCover*
Improvement Notices from WorkCover
Prohibition Notices from WorkCover
Fines from WorkCover
Workplace Inspections Planned
Workplace Inspections Carried Out
**Total hours worked by Head Contractor
**Total hours worked major subcontractor #1
(Name):
**Total hours worked major subcontractor #2
(Name):
**Total hours worked major subcontractor #3
(Name):
**Total Hours Worked by sub-contractor/s
aa)
bb)

2. Details of First Aid Injuries During Month*

cc)

Name

gg)

3. OHS Corrective Actions Arising from Contractors OHS System

dd)

hh)
Nature of Corrective /
Preventive Action

PMSP-QA-D-005

Date

ee)

ii)
Du
e Date

REV-09

Injury Description

jj)
Open
or closed

kk)
urce

ff)

So

Root Cause

ll)

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Comments

14 October 2015

mm)

4. OHS Inspections/Audits: Comments/Outcomes

nn)

5. Comments On OHS Performance

oo)

pp)

rr)
6. Date of last review of Contractors Project
Safety Plan

ss)

tt)
7. Contractors Representative (Name / Signature
/ Date):

uu)

vv)
8. Sydney Water Project
Manager:

ww)

Date of last review of Project Managers Safety Plan

xx)

qq)

Notes:

Contractor OHS Performance Report complete and

yy)
TO BE SENT TO ..WITHIN WORKING DAYS AFTER END OF
MONTH.
* Details of all other incidents should have been reported to the Sydney Water Project Manager within 24 hours,
and immediately for significant incidents (Lost Time Injuries, serious near misses, WorkCover events or incidents
notifiable to WorkCover).
** Hours worked should include all hours of work which contributed to the project. It should include the hours of
work of designers and interim service providers (consultants), which were spent on the project. This work may
have been off site or on site.
NOTE FOR PROJECT MANAGERS
This form should be discussed with the Contractor at monthly project meetings. A copy should be sent to the
Project Managers' Divisional OHS Management Team immediately upon receipt from the Contractor. The Project
Manager will record receipt of this form in the FMIS Contractor Performance module on a monthly basis.

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OHS ATTACHMENTS
1. Permit to Work
2. HSP01-Confined Space Entry
3. HSP 005- Noise
4. HSP025- Hazardous Substances
5. HSP030- Incident Investigation
6. HSP49-Lockout Tag out
7. HSP 0003- Incident Notification
8. HSP 014- HIDRA
9. HIDRA Template
10. HSP026- Control of Hot work
11. HSP 041- First Aid management
12. HSP 050- Manual Handling
13. HSP 064- Electrical Safety
14. HSP 0070- Flow Management and Isolation
15. HSP0073- Asbestos Management
16. HSP053- Excavation Safety
17. HSP052- Fall Prevention
18. HSP-0072- Mobile Plant & Equipment
19. HSP 051 Site Control and Traffic Management
20. HSP0074- Water Management
21. HSP0057- Lone Worker
22. HSP071 Protection from UV Radiation
23. HSP0025 Chemical Management
24. HSP058 Risk Assessment in Design
25. TG0502 Flammable Gas Hazard management
26. TG0502.01 Flammable Gas Hazard
27. TE100E, Automation and SCADA standards, Instrumentation &
Control Manual and Telemetry Operations Group requirements

Refer to Schedule 9 of the Delivery Contractors Collaborative Framework Agreement

for all other required Sydney Water Policies and Procedures. All documents listed
above can be viewed via iConnect.

END OF OHS APPENDICES

________________________

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ENVIRONMENTAL MANAGEMENT APPENDICES

Refer to Sydney Waters Environmental Management System Procedure SWEMS0015 and
the GS-03 clauses for detailed requirements.

APPENDIX EM-01 LEGAL AND OTHER REQUIREMENTS PLANNING APPROVAL

DOCUMENTS
As per clause GS 03..02.02 please refer to Part C Scope Document of the Works Package
RFT document for a copy of the Planning Approval Documents (eg. REF, EDI)

APPENDIX EM-02 PROJECT ENVIRONMENTAL RISK ASSESSMENT METHODOLOGY

AND ENVIRONMENTAL WORK METHOD STATEMENT TEMPLATE
Refer to SWEMS0015.09 OC Environmental Work Method Statement on iConnect
http://nt032pdmnotes.swc/BMIS/SWDOCCONTROL.NSF/ALLACTIVE/SWEMS0015.09/$FIL
E/SWEMS0015.09.DOC?OPENELEMENT

APPENDIX EM-03 CONTRACTOR ENVIRONMENTAL PERFORMANCE REPORT

TEMPLATE
Refer to SWEMS0015.07 OC Contractor Environmental Performance Template on iConnect
http://nt032pdmnotes.swc/BMIS/SWDOCCONTROL.NSF/ALLACTIVE/SWEMS0015.07/$FILE/S
WEMS0015.07.XLS?OPENELEMENT

APPENDIX EM-O4 WASTE MINIMISATION PRINCIPALS - TEMPLATE

Refer to SWEMS0040 Waste minimisation checklist on iConnect
http://nt032pdmnotes.swc/BMIS/SWDocControl.nsf/AllActive/SWEMS0040.02/$File/SWEMS
0040.02.doc?OpenElement

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APPENDIX EM-05 ENVIRONMENTAL MANAGEMENT CONTROLS GUIDELINE

Purpose
The purpose of this guideline is to provide assistance to the Contractor in the preparation of the
Contractors EMP. It is not comprehensive or prescriptive and contains only examples of
environmental management controls. The Contractor shall tailor its environmental management
controls to ensure they are project and/or Site specific.
Environmental Aspects and Control Measures
Water Management
The aim of water management is to ensure that no deterioration in water quality occurs within
groundwater supplies and surface water bodies during construction. It also aims to ensure
water conservation measures are in place.
Examples of the environmental control measures are:

Ensure routine inspections and maintenance of equipment to prevent spills and release of
noxious emissions

Ensure appropriate bunding of chemicals and fuels to prevent spillage

Install appropriate drainage infrastructure to prevent the transfer of pollutants into natural
waterways

Install gross pollutant traps at stormwater outlets in consultation with asset owner

Install an oil-water separator and connecting with fuel and chemicals bunds to prevent
water and soil pollution

Use less toxic products or biodegradable products where a suitable alternative exists, eg
biodegradable rock-drill oil

Install environmental measures to prevent contaminated material or product from

leaching or flowing into groundwater and waterways

Dispose of waste product that cannot be recycled to a licensed landfill that can accept the
given product

Develop a dewatering procedure to appropriately test, treat and dispose of collected

water on the construction site
Erosion and Sediment Control
The aim of erosion and sediment control is to prevent the displacement of soils. This is
important, as the top layer of soil containing the growing medium may be lost along with
valuable native seed stock. A site may become unworkable or inaccessible and displaced
sediment may choke waterways and stormwater pipes and transfer harmful substances and
nutrients in bushland, creeks, lakes, estuaries, lagoons or beaches.
The effectiveness, maintenance of erosion and sediment controls may include but is not limited
to: sedimentation basins; site grading; catch drains; diversion drains; pipes and banks; silt
fences; geotextile materials; energy dissipaters, perforated riser type sedimentation basin
discharge pipes, sedimentation basin baffles, non-erodible spillways, sedimentation basin
flocculants and soil stabilisation measures. Soil stabilisation may also include the use of
temporary vegetation, temporary covers, mulch mats and hydro mulching so as to ensure there
is no soil loss to the surrounding area.
Examples of the environmental control measures are:

Prepare an erosion and sedimentation control diagram for site(s)

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Locate all stockpiles away from trafficked areas and ensure that they are not located in
drainage lines, stormwater drains or watercourses.
Install silt fences around the low side of stockpiles to prevent erosion and loss of material.

Flooding and Hydrology Management

The aim of flooding and hydrology management is to reduce the impacts of flooding on the
project by minimising the ingress of flood waters into the system.
An example of an environmental control measure is:

Locate fuel storage sites a minimum of 0.3m above the 100-year flood level.
Flora and Fauna Management
The aim of flora and fauna management is to ensure that flora and fauna species are identified
and protected during construction. It aims to ensure that native wildlife of Australia are
conserved in their natural habitats and able to continue to function within their ecosystems.
Native environments in Australia are adapted to dry conditions and low-nutrient soils and as
such development needs to ensure local conditions are maintained.
Examples of the environmental control measures are:

Vegetation clearing only after approval by an Environmental Representative and/or the

Principal
Erect protective fencing around protected trees or bushland,
Install sediment control and tag significant plant species
Machine work corridors in areas of native vegetation shall be no greater than 5m wide.
All tree pruning is to be undertaken by qualified arborists.
Cover open trenches or install fencing at night to prevent animals becoming trapped.
Fill trenches immediately after the pipe has been laid to ensure fauna can not be trapped
in the trench
Relocate a work site so as to: minimise disturbance of bushland; or to maintain a wildlife
corridor; or prevent a hanging swamp being drained, etc.
Ensure a buffer zone is kept between construction works and bushland
Increase or position erosion and sediment controls to protect neighbouring bushland or
waterways
no operation of heavy equipment, ie manual operation only of equipment in bushland to
minimise injury to wildlife and minimise bushland disturbance
Stockpile stores or supplies away from waterways and bushland to prevent
encroachment or potential loss of load
Cover trenches to minimise risk of animals becoming trapped
Collect native seed stock from area prior to clearing
Revegetation of areas with native plants from local native seed stock
Stockpile topsoil and weed-free native vegetation, then returning topsoil and mulched
native vegetation to site
Prevent the introduction or spread of weed species by avoiding introducing fill to a site,
washing equipment and machinery before leaving a site and entering a new site, and
using a native mulch for regeneration works

Visual, Landscaping and Rehabilitation Management

The aim of visual, landscaping and rehabilitation is to restore all disturbed areas to as near as
possible their original condition and as soon as practicable and to ensure that sufficient visual
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screening is implemented. Plant species of local origin shall be used for landscaping disturbed
sites. A weed control program should also be developed if necessary.
Examples of the environmental control measures are:

All trenches on road shall be restored progressively as construction proceeds.

Landscaping and structures on private properties shall be restored to a condition that is

acceptable to the owner to at least the standard prior to construction.

Branches removed from areas to be excavated shall be used in restoration of native bush
areas as brush matting.
Heritage Management - Aboriginal and Non-Aboriginal
The aim of aboriginal and non-aboriginal heritage management is to ensure that any Aboriginal
and non-aboriginal heritage items are identified and protected during construction.
Examples of environmental control measures are:

Field surveys are to be carried out with representatives of local Aboriginal groups prior to
construction.

If any Aboriginal site or relic is unearthed or uncovered works shall cease immediately
and the NPWS shall be consulted prior to recommencement of works.

Hand trenching techniques shall be used in the vicinity of heritage items identified in the
EIS/REF.
Noise and Vibration Management
The aim of noise and vibration management is to minimise impacts on local residents. This
should be done by minimising exposure of residences to noise and vibration, and carefully
positioning construction equipment wherever possible to minimise noise exposure.
Examples of the environmental control measures are:

Restrict noisy activities such as rock-hammering and concrete cutting to 8:00 am to 12:00
pm and 2:00 pm to 5:00 pm
Fit all mobile plant / equipment used on site with residential type silencers.
Provide noise barriers/earth mounds at sensitive locations, affected dwellings on in close
proximity to plant and equipment
Install silencers upgraded mufflers, acoustic louvres on radiator grills on equipment, and
enclosure of engine compartments
upgrading noise controls on extraction fans, conveyors, etc.
Ensure all equipment purchased or contracted on site compiles with the Australian
Standard for that equipment by undertaking noise testing prior to use on site
Minimise hours of operation including truck deliveries to prevent public nuisance
Suspend drilling or tunnelling operations until sufficient distance from affected properties,
ie over weekends and after hours
Notify community when noisy construction activity is to commence and finish
Install noise barriers in construction compounds or around noisy equipment
Line hopper or weigh bins of concrete batchers with wear resistant rubber to minimise
noise
Minimise regenerative noise and vibration, ie in Tunnel Boring Machine (TBM) operation
by reducing forward pressure or changing cutter types
Undertake dilapidation surveys of potentially effected properties prior to commencing
works and after completion of works, if required.

Traffic and Access Management

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The aim of traffic and access management is to ensure that existing road conditions are
maintained as practicable, to minimise traffic disruptions and that construction activities provide
safe and convenient access to local roads.
Examples of the environmental control measures are:

All property owners are to be notified in writing at least two weeks prior to work
commencing, of the intention to enter a property for survey or pipeline installation
purposes.
Trucking movements in the vicinity of schools during school terms shall be limited to the
hours of 10:00 am to 3:00 pm to avoid sensitive traffic. (eg. School and commuter traffic)
Install safety barriers between the excavation & roadway where the excavation is within
6m of road edge
Encourage prefabrication or assembly off site
Have heavy vehicles follow a designated route that is agreed to with local councils
Provide suppliers with a traffic specification to ensure hours of operation and designated
route are conformed to
Employ traffic controller(s) to control traffic flows, reduce public nuisance and prevent
accident or injury
Minimise vehicle movements during pick up and drop off times at local school, if
proximate to construction traffic route
Apply speed restrictions for construction vehicles on local roadways to prevent accidents
or injury to wildlife in bushland areas
Minimise construction associated parking in local residential streets
Implement car-pooling and provide a transport service for shift workers to minimise
vehicle usage.

Air Quality Management

The aim of air quality management is to ensure that no deterioration in air quality occurs
adjacent to construction sites. It aims to minimise dust creation, avoid use of ozone depleting
substances, minimise impacts of exhaust emissions and have no odour impacts as a result of
construction activities.
Examples of the environmental control measures are listed below:

Use a water tanker to suppress dust on site during construction

Ensure trafficable areas are clearly defined in off road areas to prevent unnecessary
vehicle movement and surface disturbance.
If stockpiles are to be left for extended period, they should be seeded to stabilise the
surface or stockpile shall be covered.
Use low volatile organic compound (VOC) paints
Use low toxic adhesives
Eliminate where possible use of hydrochlorofluocarbons, HFC and CFCs;
Use cleaner fuel technologies where possible
Ensure vehicles and equipment are emissions tested to ensure no visible smoke (i.e. for
longer than 10 seconds)
Emission test all equipment and vehicles prior to use on site
Incorporate low energy demand into the construction design phase
Implement measures to minimise dust generation, such as compacting trafficable areas,
temporarily sealing haulage or frequently used unsealed roadways, using a water cart to
suppress dust, installing an irrigation system for stockpile management, etc

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Implement measures to minimise odour emissions from sewage sources

Install site screening to minimise dust transfer.

Contaminated Soil Management

The aim of contaminated soil management is to ensure that contaminated soils encountered
during construction are appropriately contained and disposed of so as to minimise
environmental impact.
Acid Sulphate Soil Management
The aim of acid sulphate soil management is to ensure that acid sulphates soils encountered
during construction are appropriately contained and managed so as to minimise environmental
impact.

Waste and Resources Management

The aim of waste and resources management is to avoid and reduce waste generation and reuse and/or recycle waste when possible.
Examples of the environmental control measures are:
Waste Management

Provide clearly marked waste segregation bins/skips with appropriate colour coding to
encourage compliance. This may include: concrete and cement, paving materials, timber,
steel, electricals (lead copper, zinc), glass, plastic, paper products, etc.

Ensure suppliers pick up packaging for recycling or reuse, eg pallets

Encourage suppliers to use sustainable/ recyclable packaging, eg metal strapping instead

of shrink Wrap, paper packaging as opposed to plastic, shredded paper as opposed to
foam

Develop a procedure for managing liquid and hazardous waste

Testing of excavated material for contamination before disposal

Ensure clear segregation of clean material or fill from contaminated fill or materials

Avoiding import of fill material by backfilling site with stockpiled excavated material

Ensure no green fill waste, top soil, tyres, steel, petroleum products or containers are sent
to landfill, but recycled by supplier, recovery centres or councils

Screening and crushing concrete waste for reuse

Use waste contractors that differentiate recycled and landfilled waste in their invoicing
and provide volumes and weight for accurate waste reporting

Appointing person(s) to monitor waste management, segregation and supervise

subcontractors

Ensure waste minimisation strategies and reporting requirements are incorporated into
subcontractor contracts

Disposing all waste that cannot be recycled at an appropriate EPA licensed or Council
approved waste facility.

Disposing cleared trees by saw milling the suitable logs and wood chipping the branches
and roots. Place large capacity steel bins on-site for collection of scrap metal to be
emptied at regular intervals by a licensed recycling sub-contractor
Resource Management

Use recycled products or a suitable substitute where they exist (i.e. recycled concrete,
crusher dust for pipe bedding, and fly ash as a substitute for sand in concrete)

Use recycled or plantation timbers in preference to hardwoods

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Purchase products or selling left over stock using a reuse resource service (i.e. free
listing on the ARR network, ph: 02 4262-2200)
Use reusable storage containers and requesting minimal packaging from suppliers
Recover waste and ensuring segregation of recyclable products
Reclaim water from processing using hoppers/containers and reusing (i.e. drilling fluid,
sediment basins, stormwater for dust suppression)
Purchase energy efficient equipment, (i.e. pumps, office equipment, etc)
Purchase green power from electricity provider to minimise carbon dioxide emission
contributing to the greenhouse effect
Use products that require minimal energy to produce
Minimise the import of fill material
Use steel where appropriate in preference to aluminium, which has a higher embodied
energy
Purchase low maintenance materials to minimise non-renewable energy demands
Consider the life-cycle of products when purchasing, ie the pollution generated and
resources depleted to extraction, manufacture and produce the product
Minimise the use of PVC, i.e. using PVC free electrical cabling, and other PVC
alternatives such as: vitreous clay pipes; fibre cement pipes; ductile iron pipes;
galvanised steel; and teflon glass coating for fabric shade structures.
Reporting waste reduction, avoidance and recycling to the Principal (Sydney Water).

Energy Management
Energy management aims to encourage the conservation and efficient use of energy during
construction.
Examples of the environmental control measures are:

Use modern equipment and minimise idling times

Purchase of green power for the partial or full supply of energy for the project

Undertake regular energy audits during construction to identify and address energy
wastage.
Utilities and Services Management
The aim of utilities and services management is to avoid disruption or damage to services.
Examples of the environmental control measures are:

Map gas, water, telecommunication and electricity services and other underground
services

Alter and pay for any existing utilities to be moved as necessary

Advise local residents and businesses on any disruptions to services.

Hazards and Risk Management
The aim of hazards and risk management is to avoid potential human health and environmental
effects from exposure to fuels and hazardous chemicals. It also aims to minimise potential for
workplace accidents related to works.
Examples of the environmental control measures are:

Minimise chemicals and fuel stored on site.

Store fuels and chemicals in bunded areas.

All work sites are to have spill kits.

Prepare bushfire prevention procedures for works located in urban and bushland nonresidential areas.
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Chemicals, Dangerous Goods and Other Potential Contaminants

The use, storage, handling and transport of any chemicals or dangerous goods shall be in
accordance with the OH &S Act and Regulation, the manufacturers instruction and the
Materials Safety Data Sheets (MSDS).
Examples of the environmental control measures are:

Refuelling or maintenance of any plant or equipment or any other activity that may result
in fuel, chemicals or lubricants is to be confined to a bunded area to prevent spillage or
escape via drains that lead to waterways.

Refuelling operations must not be left unattended while in progress and containment and
spill management equipment must be kept available and accessible.

Bunding and spill management must be in accordance with relevant legislation,

Australian Standards and DECC Guidelines.

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APPENDIX EM-06 CONTRACTORS KEY PERFORMANCE INDICATORS

Refer to DC KRA 5. Environment requirements referred to in the Delivery Contractors
Collaborative Framework Agreement

END OF ENVIRONMENTAL APPENDICES

________________________

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