QUESTIONNAIRE FOR DATA COLLECTION

ZENITH UNIVERSITY COLLEGE

FACULTY OF BUSINESS ADMINISTRATION
DEPARTMENT OF MANAGEMENT STUDIES (HRM)

Introduction
Please you have been selected to respond to this questionnaire for the study of Assessing the Impact of
Organizational Culture on Employee Performance in your organization.
You are assured of confidentiality since your responses will be solely used for research purposes.

Section A: Personal Data of Respondents

Please tick () the response which describes you best.
1. What is your gender?

Male [

Female [

2. Which of the following age groupings do you fall in?

Below 25 [ ]

25-35 [

35-45 [

46 and above [

3. What is your highest educational background? Diploma/HND [ ]

graduate [

First Degree [

Others, specify ...............................................

4. How long have you worked with the organization?

Post

1- 2 years [

3-5 years [

5-10 years [

Over 10 years [

5. How does Pentecost University help you to inculcate the culture of the organization?
Orientation [
work [

Training and Development [

Performance discussions [

Team

6. In your view, what type of culture exists in Pentecost University?

Weak [

Moderate [

Strong [

7. In your view, does the culture of Pentecost University influence performance?

Yes [

No [

SECTION B: Organizational Culture

This section seeks your candid opinion about the organizational culture at Pentecost University College
measured along four dimensions (organizational involvement, organizational consistency, organizational
adaptability and organizational mission). On a scale of 5=Strongly agree, 4=Agree, 3=Moderately Agree,
2=Disagree, 1=Strongly Disagree
ORGANIZATIONAL INVOLVEMENT
1. Most employees in this organization are highly involved in their
work.
2. Decisions in this organization are usually made at the level
where the best information is available.
3. Information is widely shared in this organization so that
everyone can get the information s/he needs when it is needed
4. Working in this organization is like being part of a team.

5. Work is sensibly organized in this organization so that each

person can see the relationship between his/her work and the
goals of the organization
6. The capability of the people in this organization is viewed as an
important source of competitive advantage.
7. This organization continuously invests in the skills of its
employees
ORGANIZATIONAL CONSISTENCY

1. There is good alignment of goals across levels of this

organization
2. It is easy to coordinate projects across functional units in this
organization.
3. This organization has a strong culture.
4. There is clear agreement about the right way and the wrong way
to do things in this organization.
5. This company has a characteristic management style and a
distinct set of management practices.
ORGANIZATIONAL ADAPTABILITY
1. This organization is very responsive and changes easily.
2. This organization continually adopts new and improved ways to
do work
3. This organization responds well to competitors and other
changes in the external business environment.
4. All members of this organization have a deep understanding of
student wants and needs.
5. We encourage direct contact with students by members of the
organization.
6. We view failure as an opportunity for learning and improvement.
ORGANIZATIOANAL MISS3ION
1. This organization has a clear mission that g4ives meaning and
direction to our work.

2. This organization has a long term purpose and direction.

3. There is widespread agreement about the goals of this
organization.
4. The leaders of this organization set goals that are ambitious, but
realistic.
5. The leadership of this organization has "gone on record" about
the objectives we are trying to meet.
6. We continuously track our progress against our stated goals.
7. We have a shared vision of what this organization will be like in
the future.

SECTION C: JOB PERFORMANCE

Instructions: This section of the questionnaire seeks for your opinions on your performance as an
employee of Pentecost University College. Please use the point scale below for the following statements,
and tick [] appropriately:
1

1. I adequately complete the assigned duties.

Strongly Agree
Agree
Neutral
2. I fulfil the responsibilities specified in my job description.

4
Disagree

5
1

2
3 4 5
Strongly Disagree
1
2
3 4 5

3. I perform the task that is expected of me.

4. I am always ready to help or to lend a helping hand to my colleagues.

5.I do my work with little supervision

6. My performance at work has greatly improved over the years.

Thank You for Participating