ACKNOWLEDGEMENT

I attribute my sincere thanks to AMRAPALI INSTITUTE of Hotel Management,

HYATT REGENCY GURGAON for providing me this big platform to
experience the valued training of hospitality sector. I would also like to
thank Mr. RAMESH NAYAR (Human resource manager) and Mr.
ARUNABH DUTTA ROY (Learning manager) for their constant
support throughout my training. I am very grateful to them for their
involvement and teaching different facets of the hospitality sector. I would also
like to thank my beloved parents and my friends for their utmost assistance
during my Internship. I would also like to express my sincere gratitude towards
the entire staff for their immense support, continuous guidance and
impartation of their valuable knowledge which made this internship
successful

HISTORY
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los
Angeles International Airport. Over the following decade, Jay Pritzker and his brother Donald Pritzker,
working together with other Pritzker family business interests, grew the company into a North American
management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt
International was formed by Pritzker family business interests and subsequently became a separate public
company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker
family business interests in 1979 and1982, respectively. Prior to June 30, 2004, Hyatt Corporation, which primarily
consisted of the North American hotel management and franchise companies, which is owned by
Pritzker family business interests, owns HG. In addition to owning Hyatt Corporation, HG owned various other North
American hospitality related businesses (primarily consisting of hotel properties and the vacation
ownership business)

and on June 30, 2004 contributed these hospitality related businesses to Hyatt Corporation.
Following such contribution, the stock of Hyatt Corporation was distributed to the Pritzker family business
interests that owned H Group. We refer to this transaction as the June 2004 Transaction.
Following the June 2004 Transaction, substantially all of the hospitality assets owned by Pritzker
family business interests, including Hyatt Corporation and Hyatt International Corporation,were
consolidated under a single entity. On August 4, 2004, Global Hyatt ,Inc. was incorporated in Delaware and
subsequently changed its name to Global Hyatt Corporation. On December 31, 2004, pursuant to a Master
contribution Agreement, the stock of Hyatt Corporation and the stock of AIC Holding Co. (AIC),
the owner of Hyatt International Corporation and other international hospitality related assets
and operations, as well as hospitality related assets and operations held by certain other entities owned by
Pritzker family business interests, were contributed to Global Hyatt Corporation by their respective
owners in exchange for shares of Global Hyatt Corporation common stock. As a result of this transaction, Hyatt
Corporation, AIC and Hyatt International Corporation became wholly-owned subsidiaries of Global Hyatt
Corporation. The contribution was reflected as a transaction between entities under common control as of January 1,
2004. On June 30, 2009, Global Hyatt Corporation changed its name to Hyatt Hotels Corporation. On November 10,
2009,
OVERVIEW
Hyatt Hotels Corporation is a global hospitality company with widely recognized, industry leading brands and a
tradition of innovation developed over our more than fifty-year history. Our mission is to provide authentic hospitality
by making a difference in the lives of the people we touch everyday. We focus on this mission in pursuit of
our goal of becoming the most preferred brand in each customer segment that we serve for our
associates, guests and owners. We support our mission and globly Adhering to a set of core values that
characterize our culture. We believe that our mission, goal and values, together with the strength of our
brands,strong capital and asset base and opportunities for expansion, provide us with a platform for long-term value
creation. We manage, franchise, own and develop Hyatt-branded hotels.

Our Hotel
Best Business Hotel in Gurgaon
Hyatt Regency Gurgaon is located in the fringe of corporate headquarters in the rapidly growing
industrial belt of Gurgaon and Manesar.The hotel is in easy reach to neighbourhood shopping
malls and other leisure destinations making it a perfect weekend gateway from Delhi.

The hotel, featuring 451 guest rooms, is well-designed to be the preferred choice for today's
traveller offering luxurious recreational facilities, outdoor swimming pool, and the finest dining
options.

The largest convention hotel in the city with an area of 40,000 sq.ft, the hotel can accommodate
up to 3000 people. With versatile and flexible layouts, our meeting rooms suit every business
needs.
Hotel Features
Hyatt Regency Gurgaon offers the following features :

Accommodation

Well-appointed guest rooms and suites

339 standard rooms which are 44 sqm in size

75 Regency Club TM rooms with Regency Club lounge facilites

35 Regency King Suites which are 88 sqm in size

268 sqm Presidential Suite offers a vast expanse of luxury and comfort complete with
state of the art amenities and exclusively commissioned art

Accessible rooms for guests with special needs

Meeting and Event facilities

Largest convention facility space with 40,000 sq.ft of flexible event space.

8 independent meeting rooms with dedicated pre-function area for each venue

Pillar-less Regency Ballroom with an area of 20,710 sqft and a ceiling height of 28 ft

A dedicated Events Gallery, with a team of enthusiastic on-site event planners

Restaurants
Award winning restaurant Lavana which serves authentic Awadhi cuisine

The Lounge The perfect place to unwind with it's comfortable and relaxing ambience


Kitchen District - 5 interactive kitchens which serves Asian, Mediterrian, Indian,
Japanese and Western cusines.

The Long Bar A stylish and intimate bar serving spirits, wines and cocktails.

Activites

pool

Luxury Shvasa Spa and Fitness Centre overlooking the outdoor swimming pool nd kids

Curated Sightseeing tours

Golf courses near the hotel

15 minute driving distance to the best of Shopping Malls and Cinemas

15 mintue driving distance to Kingdom of Dreams which offers a fascinating cultural and
theatrical experience

The hotel offers the below services and facilities to guests complimentary.

Daily selection of English newspapers

Standard Wifi in Guestrooms and Public areas

Airport Transfers (Club and Suites only)

Bottled water

Tea and Coffee maker in all rooms

Ipod dock stations

Ergonomic work desk with multi pin socket

International adapter support

In room safe with in built charging point

LCD TV with multiple channels

Spa inspired bathrooms with rainshowers

International quality bath amenities

Wake up call on request

24 hours Manager on duty

24 hours Concierge service

Foreign Exchange

Women Experience Programme for Female travelers

Fitness Centre Access

Regency Club Access (for Club rooms and Suites)

Business Centre usage (for Club rooms & Suites)

Daily turn down service

Swimming Pool access

Left Luggage facility

Valet parking

The hotel offers the below services and facilities to guests at a chargeable basis.

Travel Desk services

Airport Transfers

24 hours In room dining

Kitchen District- Breakfast Buffet and a ala carte restaurant

Lavana - Authentic Indian restaurant serving Awadhi cuisine

The Long Bar - contemporary bar

The Lounge - 24 hour lobby lounge

Shvasa Spa

Business Centre

Meeting Spaces

Sightseeing Tours and Travel

Travel Reservation assistance

Accessibility
This luxury hotel in Gurgaon offers specially designed room for differently abled guests. The
associates of Hyatt Regency Gurgaon are sensitive to the needs of guests with special needs
ensuring they have a pleasant stay.

The following facilities are available at Hyatt Regency Gurgaon:

Ramp Access

Wheelchair Access

No bath tubs in the guest bath room

Reduced mobility facilities

Wheelchair accessible in specific public areas only

Call for help button (dial 0)

Business Services
Hyatt Regency, the business hotel in Gurgaon offers a Business Centre located at the Ground
level which offers state-of-the-art business and meeting facilities.

This best hotel in Gurgaon caters to all the needs of the international business traveller. One of
the most prominent among all luxury business hotels in Gurgaon, this hotel is equipped with
computers providing high-speed Internet access loaded with the entire package of Microsoft
Office applications. The centre provides relevant information for business travellers, including
confidential secretarial services, translation services, and courier services and offers a wide
selection of newspapers and magazines.

The range of business and meeting services include:

Private workstations

8 seater boardroom

4 seater boardroom

Printers and scanners

Secretarial services

High-speed Internet access

Video-conferencing facilities

Conference calling

Facilities like business card, translator, lamination and spiral binding

Photocopying

Courier service

Facsimile

Telephone calls

* Services are individually priced

The Business Centre is open daily from 8:00 AM to 8:00 PM. For assistance outside these hours,
please contact the Front Desk.

Internet Access
Stay connected during your stay with us. Wireless connectivity is available throughout the hotel.
This network supports speeds of up to 50 mega-bits and is especially useful for large conferences
and events, wireless Internet kiosks and product demonstrations.

Enjoy free wifi in our Guestrooms and Suites or enjoy Premium Service Internet (up to 4 mbps)
perfect for streaming movies, music, video conferencing and downloading.

Map & Directions

The five star hotel is conveniently located on the National Highway 8. A local taxi to/from New
Delhi International Airport is calculated as per the local meter rates.

New Delhi Indira Gandhi International Airport, T3 - 26 Km, 35 minutes drive by car

Domestic Airport - 28 Kms, 40 minutes by car

Railway Station - 45 Kms, 1 hour 15 minutes by car

DLF Cyber City Gurgaon - 12 Km, 15 minutes by car

Kingdom of Dreams - 14 Km, 20 minutes by car

Ambience Mall - 15 Km, 20 minutes by car

MG Road Malls, Gurgaon - 13 Kms, 15 minutes by car

IMT Manesar - 04 Km, 5 minutes by car

ITC Classic Golf Resort - 05 Km, 10 minutes by car

DLF Golf Club - 18 Km, 25 minutes by car

Golden Greens Golf Course - 9.5 Km, 20 minutes by car

Connaught Place Market New Delhi - 28 Kms, 40 minutes by car

India Gate - 38 Km, 50 minutes by car

Qutab Minar - 29 Kms, 35 minutes by car

Bhiwadi - 35 Km, 45 minutes by car

Jaipur - 205 Kms, 4 hours by car

Our hotel in Gurgaon offers chauffeured cars, prepaid taxis for airport and hotel transfers. Fares
fixed by the Delhi Transport Authority. Taxi counters are available inside both International /
Domestic airport arrival halls.
Onsite Services

High Speed broadband Internet access and wireless access

Airport limousine

Group check-in and check-out

24-hour room service

24-hour concierge

Business centre providing a range of conference facilities

Foreign currency exchange service

24-hour Fitness Centre

Laundry, dry-cleaning and pressing service

Onsite parking

Foreign currency exchange

Babysitting by prior intimation

Accessibility rooms

Outdoor Swimming Pool & Kids Pool

Parking
Hyatt Regency Gurgaon offers free onsite parking facilities for in-house guests and visitors to the
hotel for up to 500 vehicles, one of the largest onsite parking facilities in the city. And free valet
parking.

Transportation

Round the clock transportation facilities are available at the hotel. The guests at Hyatt Regency
Gurgaon can enjoy Round the clock transportation facilities are available at the hotel.

Chauffeured cars and coaches for hire

Airport pickup and drop services on a chargeable basis

Concierge assistance

TOUCHES OF HYATT
Greet Guests Warmly
Use the guests name, make eye contact.
Say Goodbye Warmly
Let guests know you look forward to welcoming them back.
Accept Compliments humbly
Graciously thank guests and colleagues.
Resolve Guest complaints
Take ownership, Solve the problem courteously and promptly, say no only when
absolutely necessary.
Treat Others Respectfully
With warmth and humility, including guests, owners, colleagues and the local
community.
Escort Guests Personally
Rather than pointing out directions.
Answer the Phone Professionally
Within three rings, with a smile in your voice, thank guests for holding.
Take Pride in Your Appearance
Remember that first impressions count.
Work Safely and Cleanly
Take pride in your workplace.
Maintain Your Work Environment.

ROOMS TOP TWENTY

Check-In
We greet guests warmly, with a smile and offer assistance following our
brand standards check-in process.
Data
We provide up-to-date information concerning our valued guests.

Safety & Security

We ensure that guests feel secure and verify guest information with picture
identification before providing replacement keys or opening a guestroom
door. Employees are all well versed with our fire, safety and emergency
proceed.
Message Delivery
We deliver all messages to the room within 10 minutes where voicemail is
not available.
Concierge
We provide a highly informative, professional presentation and personalized
service to our guests.
Clean & Dust Free Room
We thoroughly clean each room with the correct cleaning agents and
equipment. Carpets and floors should always be well maintained and clean.
Amenities
We use hypo-allergenic/ecological friendly bath products. All guest rooms
should follow our brand standards with regards to amenity sizes and
standard setups.
Pillows & Duvets
We provide soft, light and comfortable feather down pillows and duvets. A
wide range of non-allergenic pillows is available.
Linens & Towels
We replenish all linen and towels daily ensuring the replacements are fresh,
well laundered and stain free. All linen and towels are well maintained and
are removed once we see signs of wear.
Beds
We offer a superior top quality branded mattress in all guest rooms and A
maintenance care programme shall be implemented to ensure we maintain
optimum comfort for a good nights sleep.
Power & Lighting
We ensure that an individual and a well placed Master Switch should enable
the guest to easily control lighting in the room.
Guest Work Areas
Amenities and collateral are conveniently stored out of sight to create an
organised, professional work area.
Shower
We feature high quality showerheads along with strong balanced water
pressure in our bathrooms. The showerheads are cleaned daily to ensure that
water flow is not obstructed.
Do Not Disturb Sign
We do not enter rooms or disturb a guest requesting privacy.
Collateral
We provide well-presented communication materials to our guests in the
most efficient and professional manner, using quality graphics, materials and
printing.

In-Room A/V Entertainment

We offer an extensive range of suitable Audio/Visual in Room Entertainment
including international news, business, sports, local attractions and movie
channels.
Cables & Wires
We make certain that all noticeable cables and wires are neatly tied using
quality and appropriate coloured straps and retainers.
Pest Control
We ensure that a frequent and comprehensive pest control programme is
carried out by a certified vendor on a regular basis to ensure we are always
pest free.
Check, Check, Check
We create a philosophy that it is everyones responsibility, to constantly check the
standard
FACILITIES AND SERVICES
LAVANA
Hours
Lunch : 12:00 Noon to 2:30 PM
Dinner: 7:00 PM to 11:30 PM
The outlet Lavana serving you Authentic Awadhi cuisine.
Located on the first floor, Lavana serves authentic Awadhi cuisine and recreates the magic of the
bygone Nawabi era with home style dishes, a private dining space.
The restaurant offers a captivating ambience and a repertoire of royal favourites with intricate
wooden trellis work on a backlit ceiling, artistically carved wooden arches and exquisite antique
objets d'art.
Lavana brings out the essence and inherent flavours of the revered Awadhi cuisine that is
strongly influenced by traditional cooking techniques, confluence of the choicest and richest
ingredients and age old recipes.

Awards
Winner of Best New Awadhi Restaurant by Time Out Food Awards 2014
THE LOUNGE
Lobby Lounge
Hours
7:00 AM to 12:00 Midnight

Situated at the lobby level, the casual and cozy lounge offers an excellent selection of liquor,
premium teas and coffees along with an assortment of tapas, freshly baked croissant and
homemade pastries. The Lounge is a comfortable environment for in house guests and visitors to
convene and connect.
Highlights:
Enjoy happy hours at the Lounge between 18:00 to 20:00 every day.
Grab a quick bite at The Lounge with an interesting selection of Salads and Sandwiches from our
Take Away menu.
50% off on Pastries and Bakery products at The Lounge after 7:00 pm
THE LONG BAR
Hours
12:00 Noon to 02:00 AM
A stylish and casual 60 feet long bar featuring an eclectic selection of the finest spirits, new and
old world wines and a range of innovative cocktails created by the engaging and skilful
bartenders.
KITCHEN DISTRICT
Multi-Cuisine Restaurant

Hours
Breakfast: 6:00 am to 11:00 am all days including public holidays
Lunch: 12:00 noon to 3:30 pm
Dinner: 7:00 pm to 11:30 pm

Vibrant and warm, the brand new Kitchen District, offers an exclusive dining experience at Hyatt
Regency Gurgaon. The Kitchen District show cases a wide array of dishes to cater to every
palate. With five standalone kitchens designed to offer distinctive cuisines.
A team of passionate chefs with whole hearted commitment and dedication make the guest feel
welcomed. Kitchen District restaurant is vibrant and warm with a wide array of dishes to cater to
every palate.
Breakfast features a sumptuous buffet of continental, Indian, Asian as well as Mediterranean
dishes.
During the a la carte lunch and dinner, indulge in an extensive menu that focuses on handpicked
dishes from the coastal regions around the Mediterranean, India, Indonesia, Malaysia, and China
cooked to perfection. Dishes are created using simple, traditional cooking methods grilled,
steamed, stir fried, and baked which bring out the true essence of the cuisine.
Cuisine
Mediterranean, Asian, Indian, Japanese and Patisserie
Menu
At Kitchen District, the Chefs have devised a menu with fresh and seasonal ingredients from a
wide range of locally and internationally sourced products coupled with authentic recipes and
traditional cooking methods to take guests through a multi-sensory gastronomic journey.
ROOM SERVICE
In room dining in the comfort of your room
Hours: Available 24-hours a day
In Room Dining is our way of creating a restaurant quality dining experience in the privacy and
comfort of a guest room. Guests can place an order for their food from our round-the-clock a-lacarte room service menu that offers an array of breakfast options, including our delicious Indian
set breakfast, Continental breakfast or Healthy breakfast delivered right to your room. From
snacks, picnic boxes, full course meals to carefully thought through Kids menus

MEETINGS


Hyatt Regency Gurgaon, the largest convention hotel in the city, features a meetings and
events space spread over an area of more than 40,000 sq. ft. (3700 sq mts). The hotel has been
conceptualized to cater to the growing MICE (Meetings, Incentives, and Conferences & Events)
sector in India.
Located at the ground level of the hotel, the MICE space comprises of a magnificent Regency
ballroom, eight individual meeting rooms, boardroom and a pre-function area for each venue.
The Regency Ballroom is spread over 20,710 sq. ft. of area, with a majestic ceiling height of 28
ft. It can accommodate up to 3,000 guests and can be used to organize conferences, sophisticated
exhibitions, Events and business meetings of varying capacities. It is divisible into three sound
proof sections to cater to mid-size and smaller events. The ballroom features the latest
technology; surround sound system and conferencing facilities to provide an unparalleled audiovisual experience. It is the only ballroom in the country to house a Christie projector of 35,000
lumens along with 144 Inbuilt LED Par cans and 8 Moving Heads, which enable a memorable
events experience. Each section of the ballroom has its own pre-function area and separate
entrance.the pool side is connected to one of the Ballroom pre-function areas to host evening
cocktails and gala barbeque dinners by the pool.
One of the key highlights at the property is the Events Gallery. The only such service available
in the region, this gallery, along with the highly skilled team of in-house event planners, is
designated to cater to every guests requirement. The team maintains the highest standards of
excellence and personalized service for delegates and organizers at the hotel, by providing help
with registration, clerical support, room monitoring, cashiering or other temporary staffing. They
also handle every aspect of the events technical and production requirements, from web
streaming to creating a personalised smart phone event app.
Understanding the importance of a creative menu, the expert chefs and banquet team craft each
menu to suit the guests preference. Every dish is prepared with the choicest ingredients and
using the most innovative culinary techniques and concepts, ensuring that the food and beverage
options match up to the unparalleled banqueting facilities.

Meeting Rooms

REGENCY BALLROOMS The state of the art pillarless Regency Ballroom, 20,710
square feet of space with a clear ceiling height of 28 feet, divisible into 3 different sound
proof halls. It can accommodate up to 3,000 guests. Equipped with the latest technology,
surround sound system; drop down screens and hi fidelity audio visual systems, 144 inbuilt
LED Par cans and 8 Moving Heads. The only ballroom in the country to house an in-built
Christie projector with 35,000 lumens, the worlds brightest, highest-resolution HD digital
projector

REGENCY SALON 1268 square feet Event Venue divisible into two soundproof
meeting venues with
In-built Data Projector and drop down screens. Divided smaller venues with dedicated
plasma screens and BOSE Audio system.

BOARDROOM I, II & III Compact meeting rooms ranging from 245 to 518 sq ft,
best used for your Board Meetings or smaller meetings requiring special care and attention.

Meeting Equipment

State- of-the-art technology and communication equipment available on site managed by

qualified professionals providing all conferencing facilities. High Lumens Data Projectors in
various Event Venues ranging from 6000 to 35000 Lumens with drop down screens.
BOSE Audio Systems
Wi-Fi enabled event venues
All audio and video requirement for technology and communication available at a
moments notice

WEDDINGS
A reflection of your elegance. An expression of your love. For a day like no other, a lifetime of
memories
At Hyatt Regency Gurgaon, your big day means everything to us. From an intimate mehndi
ceremony to a lavish wedding and reception for your family and friends, our array of elegant
banquet facilities are perfect for the special day that you will cherish. Our team of professional
planners and master chefs go the extra mile to gift you a wedding that is just perfect in every
way.
Our team of specialists will make all arrangements will be done by professionals. We take pride
in our ability to create the perfect experience, blending Indian touches with current international
trends. Authentic food and personalised service will definitely make your social functions and
weddings memorable forever.

Professional Event planners to ensure that personal Hyatt touch

Exquisitely decorated wedding venues for ceremonies, receptions, morning-after

brunches or pre-wedding events

A wide array of menu options featuring Indian and international delicacies

451 well-appointed rooms and suites

Onsite dining options

Hospitality desk with dedicated telephone line

EVENTS
At Hyatt Regency Gurgaon, every gathering is a special occasion. Whether you are hosting a
corporate event, conference, exhibition, fashion show, a wedding ceremony / gala night or a
product launch, we are committed to making every event a memorable success.

Innovative concepts and themes, contemporary banquet settings, we bring style and
panache to every event.
Personalised and creative menu concepts, using the most innovative culinary techniques
Technical and production requirements, from web streaming to creating a personalised
smart phone event app
Events Gallery, with a team of dedicated and enthusiastic on-site event planners will to
cater to every guests requirement.
Creating beautiful floral set up, handling all logistics, we work with you and your team to
personalise the event to the last detail.

The pillarless Regency Ballroom is 20,710 sq ft in space and is the ideal venue to host these
events. Equipped with the latest technology and unparalleled audio visual experience. The
Ballroom can be divided into three smaller meeting rooms and is supported by seven additional
meetings rooms and boardrooms.
It is the only ballroom in the country to house a Christie projector of 35,000 lumens along with
144 Inbuilt LED Par cans and 8 Moving Heads, which enable a memorable events experience.
CATERINGS
Meeting Catering

Personalised and creative menu concepts, using the most innovative culinary techniques
Authentic Indian and International cuisines
Themed coffee breaks to keep you energetic through your meetings tastefully

Event Catering
Dedicated Event Service Leader for each event
Fresh appetising food served in Hyatt style of presentation and appeal.
SHVASA
Shvasa is inspired from the Sanskrit word 'Shvasan' that translates to 'breathing or breath' which
is the core of our existence. The spa promotes wellness by helping us rediscover the calm ritual
of breathing, indulging in stress-free workouts and personal development.
Surround your senses and soul with wellness at the Shvasa Spa & Fitness Centre and indulge in
some much-needed 'me' time. Relax, recharge and reflect in a sanctuary away from the chaos and
pressures of daily life while you detox and beautify with a range of health-promoting experiences
at the hands of our skilled therapists.
Shvasa Spa embodies the spirit of old traditions with the complexities of todays environment
and inspires us to be the best we can.
The Shvasa Spa offers an array of luxury spa treatments for your wellbeing. Our extensive day
spa menu includes Full Body Massage, Body Scrubs, Body Wraps, Facials, Manicure and
Pedicure

POOL
A perfect place to unwind and relax
Rejuvenate your mind and body with a dip in our outdoor swimming pool. Take a leisurely break
on the sun deck and enjoy a refreshing beverage. There is a special kiddy pool for your kids to
splash around.
Timing :
7:00 AM - 8:00 PM daily - Summer
8:30 AM - 6:30 PM daily Winter

FITNESS CENTER
For fitness enthusiasts who never miss a work out even while they travel.
Our Fitness Center has state-of-the-art cardio equipment, weight machines and free weights to
ensure a good work out. Personal trainers are available to guide you through your routine. You
can also relax by the outdoor swimming pool that offers refreshing beverages.
Timing: 24 hours
Standard
King Room
Enjoy comfortable and spacious 44-square-metre guestrooms, equipped
with complimentary amenities and services for business and leisure travellers.
Exquisitely designed rooms feature, elegant Anigure furniture, floor-to ceiling
windows with a view overlooking the landscaped garden or swimming pool.
Guestrooms offer a plush king bed, work desk with high-speed Internet access,
evening turndown services and complimentary use of the fitness center &
swimming pool. Lavish marble bathrooms are designed overlooking the room with
facilities including a rain shower cabin, soaking tub and a wide range of bathroom
amenities.
Amenities:
Oversized work desk with enhanced lighting
High-speed Internet access
Bottled water
Bath tub and walk-in shower
Premium Toiletries
Hairdryer
Robes
In-room safe
Morning newspaper
Iron/ironing board
Tea /Coffee maker
Cable/satellite TV channels

MP3 docking station

40-inch LED 3D TV
Alarm clock
Dual line speaker phones with voice mail
Media hub
Individual air conditioning control
24-hour Concierge Service
24-hour Room Service
Rollaway beds and Crib on request
Minibar on chargeable basis

Enjoy comfortable and spacious 44-square-metre guestrooms, equipped with all

amenities and services for business and leisure travellers. Exquisitely designed
rooms feature, elegant Anigure furniture, floor-to ceiling windows with a view
overlooking the landscaped garden or swimming pool. Guestrooms offer a two plush
twin beds, work desk with high-speed Internet access, evening turndown services
and complimentary use of the fitness center & swimming pool.
Amenities:
Oversized work desk with enhanced lighting
High-speed Internet access
Bottled water
Bath tub and walk-in shower
Premium Toiletries
Hairdryer
Robes
In-room safe
Morning newspaper
Iron/ironing board
Tea /Coffee maker
Cable/satellite TV channels
MP3 docking station
40-inch LED 3D TV
Alarm clock
Dual line speaker phones with voice mail
Media hub
Individual air conditioning control
24-hour Concierge Service
24-hour Room Service
Rollaway beds and Crib on request
Minibar onchargble basic

Comfortable spacious rooms, exquisitely designed to contribute to the stylish

ambience the rooms feature, elegant Anigure furniture, including floor-to ceiling
windows with a view overlooking the landscaped garden or swimming pool.
Guestrooms offer a plush king bed, work desk with high-speed Internet access. Club
room exclusive amenities include access to the Regency Club Lounge which offers a
complimentary breakfast buffet and evening cocktails, private check-in and checkout facilities, limited access to a private boardroom and high speed internet access.

Amenities
Oversized work desk with enhanced lighting
High-speed Internet access
Bottled water
Bath tub and walk-in shower
Premium Toiletries
Hairdryer
Robes
In-room safe
Morning newspaper
Iron/ironing board
Tea /Coffee maker
Cable/satellite TV channels
MP3 docking station
40-inch LED 3D TV
Alarm clock
Dual line speaker phones with voice mail
Media hub
Individual air conditioning control
24-hour Concierge Service
Minibar on chargeable basis
24-hour Room Service
Rollaway beds and Crib on request
SUITE

Regency Suite King

Spacious and luxurious 88-square-metre suite features floor-to-ceiling windows with views
overlooking landscaped gardens, Luxury amenities include king bed, modern appointments such
as Nespresso coffee machine, 40-inch 3D LED TV, and MP3 docking station, providing state-of-

the-art comfort and entertainment. Lavish marble bathroom feature Jacuzzi, rain shower and
bidet, and work area with complimentary high-speed Internet access. Suites includes express
check-in and check-out facilities, high speed internet access, evening cocktails, limited access to
a private boardroom and both way airport transfers.

Amenities:

Separate sitting area and bedroom

Oversized work desk with enhanced lighting

High-speed Internet access

Bottled water

Walk-in-closet

Whirlpool bath tub and walk-in shower

Premium Toiletries

Hairdryer

Robes

In-room safe

Morning newspaper

Iron/ironing board

Tea /Coffee maker

Cable/satellite TV channels

MP3 docking station

40-inch LED 3D TV

32-inch LED 3D TV

Alarm clock

Dual line speaker phones with voice mail

Media hub

Individual air conditioning control

24-hour Concierge Service

24-hour Room Service

Rollaway beds and Crib on request

Minibar on chargeable basis

Hotel Limousine Service & Charges:

Service

Car Type

Charges

Airport transfer

Honda Accord

2600 plus taxes

2500 plus taxes

Toyota Innova

Half day local run

Honda Accord

(4 hours/40 Kms)

Toyota Innova

3000 plus taxes

2200 plus taxes

Training Schedule
Department Duration
Front Office - (Bell Desk) june 00 2015 june 00 2015
Housekeeping (Rooms and Laundry) July 00 2015 July 00 2015
Culinary - (Banquet) Feb 01 2014Feb 28 2014
Food and Beverage Service - (STAX) aug 00 2015 - sep 00 2015
Front Office - (In Room Check in)oct 00 2015-nov 00 2015