Ankush Raina

Address: G-84 Sunheri Bagh South T.T. Nagar,Bhopal(M.P.)

Mobile :+91-7747996162
E-Mail : ankush97531@gmail.com

Was working as Assistant Restaurant Manager in KFC YUM Restaurant India Pvt Ltd.

Professional Synopsis

A Keen planner & strategist with demonstrated abilities in devising marketing

activities & accelerating business growth.

Proven Skills in managing teams to work in sync with the corporate set
parameters & motivating them for achieving business & individual goals.

Strong analytical aptitude towards problem solving & organizational abilities.

A result oriented professional with 4 years of exposure in Service industry.

Handling Training of 55 TM and working as a Executive HR in company.

Proven track record of developing procedures, service standards and Operational

Policies, planning & implementing effective control measures to reduce running
costs of the unit.

Core Competencies include:

Client Servicing
Relationship Management

Operations

Team Management
Administration

Training

AREAS OF EXPERTISE

Team Management

Leading, mentoring & monitoring the performance of the employees to ensure efficiency in process
operations & meeting the targets.
Creating & sustaining a dynamic environment that fosters development opportunities & motivates
high performance amongst team members.

Operations Management

Ensured rendering of high quality services, resulting in highest level of customer satisfaction

People Management/Training

Identifying Training Requirements of Business Unit managers & team members & Designing Training
Sessions as per need.

Manpower planning & procuring optimum level of people strength at all times.

Responsible for staffing, recruitment .

Macro & Micro Level Observation & feedback for restaurant managers thus Driving Results.

WORK EXPERIENCE

Joined Yum Restaurant India Pvt ltd on 16-july-2013

Worked as Shift Manager from

Joined Hyatt Hotels on 18-aug-11

Role:

Developing and implementing procedures, control systems for maintaining quality standards.
Ensure profitability of operations and supervise all aspects of management thus Maximizing Sale &
Profitability.

Growth Path:

Worked as Assistant Restaurant Manager

Worked as Commi chef

16-july-13 to 1-nov-14
2-nov-14 to 30-july15

18-aug-11 to 12-apr-13

Leading a team of 55 Team Members towards attainment of assigned company goals.

Determining the restaurant profit & loss opportunities with the restaurant manager & formulate
corrective action plans by setting objective.
Experimenting & presenting innovative ideas and implementing cost control measures.

Maximizing client satisfaction by delivering high quality services and optimum resource utilization.

TRAINING PROFILE

Successfully received the following training at KFC :

I have been through various known Programs of KFC based on its Modular Management Programs. They
are:

DCGRTL (Developing champions and get ready to lead) from KFC.

TPWY (Taking people with you) from KFC.
PPUW (Perfact Product understanding workshop) from KFC.
TTT (Train the Trainer) from KFC.

ACADEMIC CREDENTIALS
Pursed Hospitality management & catering technology in the year 2011 from IHM, bhopal
Passed Higher Secondary in the year of 2008 from St. Marys Senior Secondary school, Bhopal
Passed Matriculation in the year of 2005 from St. Marys Senior Secondary school, Bhopal

PERSONAL INFORMATION

Date of birth: 08/12/1988

Fathers name: Mr. Virendra Kumar Raina
Sex: Male
Marital Status: Unmarried
Nationality: Indian
Religion: Hindu
Languages Known: English, Hindi, and kashmiri
PERSONAL INTEREST

Playing cricket & listening to music

STRENGTH
Hard working and customer service oriented and Can handle tough Client's with great ease..Can manage
multilingual/Cultural staff without any difficulty Possess very good interpersonal skills, verbal, Written and
communication skills. Possess good leadership qualities and problem Solving ability.Also possess
managerial acumen to obtain both Quality and quantity work from junior , Can handle very large volumes
of work under Pressure and meet tight deadlines.

Place:-

Date: -

......................................................
(Ankush Raina)