P.O. Box 4503 Iowa City, IA 52244 RE: CFPB Case # 120914-000082 ADDENDUM: Disability accommodation, Americans With Disabilities Act (ADA) 42 U.S.C. 12101 et seq., and the Rehabilitation Act of 1973, 29 U.S.C. 701 et. seq. To Whom It May Concern: This is an addendum to a request for disability accommodation I mailed earlier today. Enclosed is a copy of my email sent December 25, 2012 at 12:40 PM to the CFPB requesting disability accommodation under the Americans With Disabilities Act (ADA) 42 U.S.C. 12101 et seq., and the Rehabilitation Act of 1973, 29 U.S.C. 701 et. seq. Due to mental impairment I inadvertently neglected to include this email in my initial request, even though I said so in my opening sentence. I regret any inconvenience this may have caused. Please contact me if you need additional information. Thank you for your consideration. Sincerely,
Neil J. Gillespie 8092 SW 115th Loop Ocala, Florida 34481 Telephone: (352) 854-7807 Email: neilgillespie@mfi.net Enclosure
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Neil Gillespie From: To: Sent: Subject:
"Neil Gillespie" <neilgillespie@mfi.net>
<info@consumerfinance.gov> Tuesday, December 25, 2012 12:40 PM disability request under the Americans With Disabilities Act (ADA) 42 U.S.C. 12101 et seq., and the Rehabilitation Act of 1973, 29 U.S.C. 701 et. seq.
Consumer Financial Protection Bureau Case # 120914-000082
The Consumer Financial Protection Bureau "case status page" is too confusing for me to understand. I am disabled and need assistance to understand the case status page. This is a disability request under the Americans With Disabilities Act (ADA) 42 U.S.C. 12101 et seq., and the Rehabilitation Act of 1973, 29 U.S.C. 701 et. seq. For one thing, the "case status page" does not show any date of response under "Response disputed" and "Bank of America said: Explanation of closure". How the heck can a consumer follow the status without dates on the responses? There are two responses from Bank of America on the case status page with no dates shown. How the heck am I supposed to know the "status" of this complaint without dates? Furthermore, Bank of America in each response stated "Laws that govern customer privacy prevent us from providing you with details about any relationship we may have with any customer without first obtaining the written consent of such customer. Since our records indicate that no written authorization has been received to date from the person on whose behalf you are inquiring, we are unable to discuss any information with you at this time." My mother who made this loan is DEAD! Dead people cannot provide written authorization. I am also a borrower on this loan, read the loan documents. I SIGNED THIS GOD DAMM LOAN TOO! I AM A BORROWER. MY BORTHER MARK GILLESPIE ALSO SIGNED THIS LOAN. WE HAVE A RIGHT TO COMMUNICATE WITH BANK OF AMERICA ABOUT THIS LOAN WE SIGNED. WE ARE BORROWERS! FURTHERMORE, I provided Bank of America a copy of my mothers will showing me and my brother as personal representative or executor. There are no "letters of testamentary" because their is no money in the estate necessitating probate. I want a response to the disability request, and further dispute. Neil Gillespie 8902 SW 115th Loop Ocala, FL 34481