EXAMPLES OF ANNUAL WORK GOALS IN THE PERFORMANCE PLAN

1.

Examples for a research related role (professional staff)

Section 2 - Annual Work Goals

Annual Work Goal 1:

research area website.

Support research by creating a comprehensive, up-to-date and functional

Specific targets for achieving this goal

How will you know if you have achieved your goals? Where
relevant, include timelines for each goal

End-of-year Progress Report

To be completed prior to the end-of-year review

A research area website is online by 31 October 2011 and fully

operational by 31 January 2012.
The website includes all relevant information and is reviewed
and updated according to requirements.

Section 2 - Annual Work Goals

Annual Work Goal 2: Provide efficient research assistance to the group by ensuring research activities
are carried out in an accurate and timely manner.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal
Research and related activities are carried out within the
supervisors requested timeframe.
Overall errors are minimal and are kept to less than 5%.

End-of-year Progress Report

To be completed prior to the end-of-year review

2.

Examples for an IT related role

Section 2 - Annual Work Goals

Annual Work Goal 1: Improve the level of support provided in the management of complex issues by
reviewing the support hierarchy and introducing a new support system.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal

End-of-year Progress Report

To be completed prior to the end-of-year review

The turnaround time for resolving 2nd tier issues is reduced to

1.5 days by December 2011.
Client satisfaction has increased (as evidenced through
feedback or customer surveys).

Section 2 - Annual Work Goals

Annual Work Goal 2: Establish an environment of open communication and information sharing.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal
A confidential online survey is developed and distributed to
staff in the area to determine the factors prohibiting open
communication and information sharing (by 31 March 2011).
Results of the survey are collated and a strategy for promoting
better communication and information sharing is submitted to
the supervisor (by mid-year review period).
Monthly meetings are held across all teams and work areas to
discuss issues and share information.

End-of-year Progress Report

To be completed prior to the end-of-year review

3.

Examples for a finance-related role

Section 2 - Annual Work Goals

Annual Work Goal 1: Promote sound financial management by developing a proposal to eliminate
negative expenditure.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal

End-of-year Progress Report

To be completed prior to the end-of-year review

Hold discussions with the School Finance Officer and other

Resource Managers and relevant stakeholders to develop an
initial proposal by August 2011.
Undertake research to identify any legislative limitations
and/or best practice examples that could be applied to the
proposal.

Section 2 - Annual Work Goals

Annual Work Goal 2: Provide an efficient and reliable accounts payable processing service.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal
The number of processed accounts payable requests has
increased to 100 per day.
All accounts are payed within the required timeframe and are
managed on a daily basis.
Data entry errors are decreased by 5% by the end of the year.

End-of-year Progress Report

To be completed prior to the end-of-year review

4. Examples for a human resources role

Annual Work Goal 1: Improve the level of advice and support provided to management on human
resources issues by promoting open lines of communication.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal

End-of-year Progress Report

To be completed prior to the end-of-year review

Regular discussions are held with leaders in the area to

heighten awareness of human resources policies and
procedures.
Advice on human resources policies and procedures is
accurate and timely.
Leaders in the area are aware of new/ revised human
resources policies and procedures and how to apply them.
Section 2 - Annual Work Goals

Annual Work Goal 2: Improve the level of accuracy and efficiency of the transactional activities of the
HR team.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal
Reappointments are processed within 2 weeks of requests
being placed.
The teams transactional entries are accurate and entered
within a timely manner.
Regular meetings are held to discuss staffing requirements
with supervisors ensuring enough forward planning to
maintain acceptable staffing levels.

End-of-year Progress Report

To be completed prior to the end-of-year review

5. Examples for a supervisor role

Annual Work Goal 1: Improve overall performance of direct reports by fostering positive working
relationships and encouraging professional development.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal

End-of-year Progress Report

To be completed prior to the end-of-year review

All direct reports have completed performance plans for 2011

and met all review requirements during the year.
All direct reports have undertaken professional development
during the year in accordance with the agreed Career
Aspirations and Development goals in this performance plan.
Regular meetings are held with each direct report to provide
and receive feedback.

6. Examples for an administrative role

Annual Work Goal 2: Contribute to the overall improvement of administrative processes within the
department/division/unit.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal
Contractor agreements are filed accurately and all information
entered and maintained in SAP.
The work units hard-copy and soft-copy filing is accurate,
intuitive and documents are easy to locate.

End-of-year Progress Report

To be completed prior to the end-of-year review

Annual Work Goal 2: Provide accurate and efficient administrative assistance to the management
team of the department/division/unit.
Specific targets for achieving this goal
How will you know if you have achieved your goals? Where
relevant, include timelines for each goal
Basic reports, meeting agendas and correspondence are
prepared in a timely and accurate manner.
All correspondence is developed and sent within the specified
timeframes.
Email or telephone queries are responded to or delegated
within 24 hours of receiving the query.

End-of-year Progress Report

To be completed prior to the end-of-year review