Documente Academic
Documente Profesional
Documente Cultură
Course code
GRAV010
Course title
Type of course
Compulsory
Level of cours
Graduate
Department in charge
Graduate school
Year of study
st
Semester
nd
Number of credits
Lecturer
Prerequisites
Form of studies
Consecutive (evening)
Teaching language
English
Study methods
Lectures, seminars, self
study, group work
Assessment methods
Participation, case analysis, group
assignments, final exam
Group Activities
Group Project
Introduction/Global Consumerism
Outline of course and discussion of individual papers
Discussions of class international consumer experiences
Examples of international advertisements and televisions
commercials
Global markets
Global consumers
"Universal" consumer behaviour
Assigned reading: Kirkman, Lowe & Gibson (2006), A quarter century of Cultures
Consequences: a review of empirical research incorporating Hofstedes cultural values
framework, Journal of International Business Studies
Comments: Forming Groups/Activity
Convergence/Divergence of Consumer Behaviour
Convergence theory
Modernization
Measurement variables:
Demographics
Economic systems (Western markets, Transition markets,
Emerging markets)
Urbanization
Ethnicity
Assigned reading: (1) Lamoreaux & Morling (2012), Outside the Head and Outside
Individualism- Collectivism: Further Meta-Analyses of Cultural Products, Journal of CrossCulture Psychology (2) Schwartz et al (2001), Extending the Cross-Cultural Validity of the
Theory of Basic Human Values Journal of Cross-Cultural Psychology
Comments: Case Visit Scotland
Consumer Attributes
Culture and consumerism
Models of consumer behaviour
Brand personality
Concept of self
Identity and image
Attitudes and behaviour
Consumer lifestyles
Assigned reading: (1) Watkins, (2009), The cross-cultural appropriateness of survey-based
value(s) research, International Marketing Review (2) Minkov & Hofstede (2012), Is National
Culture a Meaningful Concept?, Cross-Cultural Research
Comments: Case Starbucks in Asia/Group Assignment #1
Social Processes
Introduction to Consumer behaviour processes
Social processes
Motivation
Emotion and advertising
Groups
Assigned reading: Minkov & Hofstede (2011), The evolution of Hofstedes doctrine, Cross
Cultural Management
Comments: Case - Wal-Mart International
Mental Processes
Cognition
Learning and socialization
Language (local, regional, and international influences)
Perception
Communication
Decision making
Assigned reading:
Comments: Case Euro Disney/Disneyland Paris/Group Assignment #2
2
International consumption
"World" Brands
Product and service usage
Food
Durable goods
Non-durable goods
Services
Assigned reading: Biswas, Hussain, & ODonnell (2009), Celebrity Endorsements in
Advertisements and Consumer Perceptions: A Cross-Cultural Study, Journal of Global
Marketing
Comments: Group Assignment #3
International Consumer Behaviour success/failures
Think global, act local?
Country of origin effects (COO) and consumer behaviour
Unit of analysis (World, Region, Country, Local)
"Universal" consumer behaviour
Assigned reading: Ritzer (1996), The McDonaldization Thesis: Is Expansion Inevitable?,
International Sociology
Comments: Video
Class Presentations Part 1
Class discussions
Comments: 1st Half of Class Presentations
Class Presentations Part 2
Comments: 2nd Half of Class Presentations
Soft Copy of Project emailed no later than 17:00
Final Exam
Reading list:
Readings and Cases Posted on web site
Teaching methods:
The focus of this course takes an international marketing perspective in general and consumer behaviour specifically, and is
best delivered by both direct and participative learning methods. Thus, roughly of the in class time focuses on traditional
lectures with the balance of class time devoted to case and group discussions. The expectation is that you will learn from
your fellow colleagues in the course as much as from lectures and outside reading. The course lectures will focus both on the
theoretical underpinnings of international consumer behaviour, and will be linked to actual consumer behaviour experiences in
order to demonstrate the application of the theories discussed.
Assessment methods:
TASK TYPE
Attendance
Individual Class Contribution
In Class Group Activities
Group Project - Presentation
Group Project Write Up
Final Exam
FINAL GRADE, %
5
5
15
15
15
45
covered during the course with respect to the relevant topic areas, including those topics contained in class discussions.
Each activity will be out of 5 marks.
Final Exam (45%)
There will be a final exam for the course. The final exam can include multiple-choice, fill-in-the-blank, short answer, case(s)
and/or short essay questions. Questions can pertain to any of the material covered during the course with respect to the
relevant topic areas, and the class discussions.
Group Project (30% - 15% presentation/15% Write Up)
The purpose of the group project is to provide an opportunity to apply the theories and ideas about international consumer
behaviour discussed within the course with actual international consumer behaviour practice. Each group will be required to
select a popular product/service/brand used/available in both Lithuania/Baltic States and also beyond the Baltic region. Each
group will be assigned a product/service/brand during the first class on May 24th.
Requirements:
(1) You must get into a team of 4 or 5 (no more than 5) NOTE: Each group will be given a name and this is your
group for both the in class activities as well as the group project (more details will be provided during the first class
on May 24th).
(2) For the Project, each group is required to:
a) Find an example of both a Lithuanian/Baltic State advertisement (print or video), and for that same
product/service/brand, one from another country
b) Discuss how the company has/has not adapted the advertisement to the foreign market
c) Each group will present their findings and their opinion as to how well you believe the company has done
in matching the advertisement to the international market in terms of consumer behaviour of the two
markets (you should include concepts we cover in class/text and other outside research materials, if
appropriate, in your discussion). The presentations will be made Sessions 4 and 5. The order of the
presentations will be announced during the first week of classes.
d) The presentations must be between 15 and 20 minutes will another 10 15 minutes for questions. Each
group will be judged by way of an evaluation sheet that will be completed by members of the class.
These results together with the evaluation of the instructor will form the basis for the groups presentation
grade. NOTE: Each group is responsible for their own presentation equipment.
e) The write up of the completed paper must be between 3 and 5 pages in length (approximately 1200-2000
words 1.5 line spacing, 12 font, 2.5 cm margins), plus appropriate appendices and references (see
General Format Requirements for Research Papers and Masters Theses). Each group must submit
the report with student IDs to the Graduate School study office no later than 17:00 two days after the
official course end. The report has to be type-written and accomplished in accordance with General
Format Requirements for Research Papers and Masters Theses and title page format requirements for
individual and group assignments (available on the intranet). In addition, each group must email a
softcopy file (doc., pdf, ppt.) of the report to Graduate School Study Office (assignments@ism.lt) and me
(mcbader3@yahoo.ca) no later than 17:00 two days after the official course end (NB. please ensure
the files are =< 5mb in size in order for them not to be rejected by my email server).
Suggested Outline of the Write Up, and Suggested Pages (you may adapt if youd like):
(1) Briefly summarize the product/service advertised, and the company/brand
(2) Discuss the similarities and differences between the two advertisements
(3) The groups opinions as to how the ads do/do not align with Intl CB theory
(4) Brief conclusion
Overall Length:
Other Information:
0.5-1.0 pgs.
1.0-1.5 pgs.
1.5-2.0 pgs.
0.5 pgs.
3.5-5.0 pgs.
(A3) No, the choice of products/brands were selected to provide a breadth of types of products/services, and also they all
operate in a number of countries/cultures and thus represent truly global brands.
Evaluation of the Project
The approximate weightings of the grading of the written project follow the suggested outline:
(1) Introduction and summary of the brand/product/service:
10%
(2) Overall clarity of the paper:
15%
(3) Advertisement comparisons:
25%
(3) Group opinions, application/Secondary research:*:
40%
(4) Conclusion:
10%
* All secondary/primary information sources must be properly referenced in APA style, i.e. clear to the reader as to the
source (see General Format Requirements for Research Papers and Masters Theses). Referencing is required and is in
addition to the 3.5-5.0 page requirements.
REMARKS:
1.
A student must score on all the assigned tasks by the lecturer (see Assessment Methods). No postponement
and/or retake of the assigned tasks to class contribution i.e. group assignments, individual assignments, in-class
participation and class attendance shall be allowed.
2.
Final cumulative grade shall be calculated according to a cumulative grading formula. Failing grades from final
exam and other assignments shall not be calculated and will equal 0.
3.
A student, who fails to pass the exam or the course, has the right to retake the exam. A re-take exam shall consist
of all course material and comprise 45 % of the final cumulative grade. The acquired passing grades from all
course assignments (except for the final exam) shall be summed up and a final cumulative grade shall be given.
4.
A student shall have no right to re-take an exam after he/she has received a passing final grade.
Role of the subject in reaching learning outcomes of International Marketing and Management programme
Special learning outcomes
CLO
S1. Demonstrate knowledge and understanding of contemporary theories and their applications in
the research field of international marketing and management that provides with opportunity for
originality in developing, applying and implementing ideas in the areas of international management
and international marketing
CLO2
S2. Analyse and assess internal and external international business environment and derive
managerial decisions on companys governance and international expansion and based on a set of
environmental factors in particular business situation, having particular regard to the importance of
cultural aspects in international business.
CLO1; CLO2;
CLO3; CLO4
S3. Analyse and assess the peculiarities of global business environment and shifts in geoeconomical situation, putting a particular emphasis on emerging economies and their role in
international business environment.
CLO3; CLO4
S4. Have the ability to formulate judgments and take socially and ethically responsible decisions in
global business environment.
CLO4; CLO5
S5. Be able to model various business situations using principles of system dynamics; be able to
use contemporary modeling software for macro economical analysis
CLO5
S6. Analyse and critically evaluate various real-life business examples, situations and experiences
in dealing with multiple international management functions (international human resource
management, international consumer behaviour issues, international marketing and negotiation
strategies, advanced corporate finance issues, innovation management and marketing
communication matters); be able to analyse mentioned functions both separately and in integrative
manner.
CLO1; CLO2;
CLO3; CLO4;
CLO5
S7. Conceptualize, research and write a state of the art review of a chosen area of investigation and
generate empirical data on the phenomenon under investigation; be able to evaluate the
appropriateness of the use of qualitative and quantitative research methods in particular context; be
able to use advanced qualitative techniques and quantitative data analysis methods.
CLO5
CLO5
G2. To apply a systematic, critical and constructive thinking in problem identification and solving.
CLO1: CLO4
G3. Have abilities to communicate the knowledge to specialist and non-specialist audiences clearly
and unambiguously.
CLO4; CLO5
G3. Develop a range of personal skills including argumentation, evaluation, problem identification
and solving, interactive and group skills, self-appraisal, cross-cultural teamwork.
CLO5
G4. To prepare research papers according to proper language, writing style and general
bibliographic citation requirements.
CLO1; CLO2;
CLO3 CLO4;
CLO5;
G5. To develop independent learning skills necessary to continue studies on a higher level.
CLO1; CLO2;
CLO3