General Information

Youthworks Conference Centres Shoalhaven

We are looking forward to your impending visit
with us. To help you to plan your time away, and to
ensure it is an enjoyable and safe experience for all
involved, we have prepared the following
information.
If you have any further questions, or if we can assist
you with other aspects of your event, please contact
us. Your Conference / Hospitality Coordinator will be
available in the lead-up to your stay to respond to
your specific needs as they arise, and answer any
questions.
See you soon!
Contact Numbers
Call our office 02 4429 2502
Leanne Warner Hospitality & Conference
Coordinator
Norm Black
Centre Manager
Important Information for Your Stay
The following guidelines are to ensure your safety
and enjoyment during your stay with us.
Smoking is not permitted in any of the
rooms.
Please do not bring pets on-site.
Please keep noise to a minimum after
9.30pm.
Bedding should not be taken from the
rooms.
Do not tamper with the fire-fighting
equipment.
Be aware of and adhere to the Pool Rules &
Pool Supervision Policy.
Please conserve water as we are on Tank
Water.
Arrival Procedure
Please instruct your group not to occupy the rooms
until they have spoken with a staff member. The
room planner in our information package enables

you to organise the sleeping arrangements prior to

your visit.
Parking
Please park only in the designated car park. Please
do not drive on any grassed areas.
Activities
Activities should be booked at least 4 weeks prior to
your stay to ensure that staff will be available. Your
Coordinator will be happy to discuss any activities
with you.
Kitchen
Catered groups are not permitted in the kitchen at
any time, unless directed by a staff member (e.g.
when on Meal Service). There is a microwave
available to assist with heating baby bottles and
meals. There is also a domestic sized fridge available
for guests to use at the coffee station in the dining
room.
Nuts and Peanuts
Please note that Youthworks Conference Centres
aim to provide as much of a nut and peanut free
environment as possible for guests who suffer from
anaphylactic reactions to nuts and peanuts. We ask
that you assist us in this by not bringing any
nut/peanut products on site e.g. peanut butter,
peanut oil, confectionary / chocolate bars containing
peanuts.
Special Dietary Requirements
We are able to cater for a range of special dietary
requirements, as outlined on our Special Dietary
Requirements Summary Form. A completed copy of
this form must be returned by the group organiser
to the Centre by 12noon Monday the week prior to
your camp, with the needs of each person requiring
special catering. Please note that any needs
additional to those outlined on the form must be
discussed with the Centre. A fee may apply for late
notification of special dietary needs.

YOUTHWORKS CONFERENCE CENTRES SHOALHAVEN

ADDRESS 439 Koloona Drive, Watersleigh NSW POSTAL ADDRESS PO Box 3149, North Nowra NSW 2541
TELEPHONE (02) 4429 2502 FACSIMILE (02) 4423 5733 EMAIL shoalhaven@youthworks.net WEB www.youthworkscentres.net

General Information
Youthworks Conference Centres Shoalhaven
Meal Service
For catered groups, guest meal service helpers are
responsible for preparation of the dining room 15
minutes prior to a meal and for cleaning up the
dining room afterwards. You will need to roster
members of your group to undertake these tasks (5
10 people). This duty can be carried out by
Youthworks staff if an additional fee is paid,
however this must be organised 4 weeks prior to
your event.
Site Boundaries
We appreciate your consideration of our neighbours
with regards to noise and property boundaries;
please do not go into the bush or onto tracks
without notifying your leader of your whereabouts.
Please do not go into the paddocks where there are
cattle.
Swimming Pool
We have a pool supervision policy form which must
be signed by a representative of your group before
you use the pool. Children must be supervised at all
times. The pool is a shared facility between our
Shoalhaven centres. If your group desires exclusive
use of the pool for a particular time, please speak to
your on-site Coordinator ahead of your stay. Please
ensure common sense and courtesy when using the
pool. For the comfort and peace of other guests and
our neighbours, the pool closes at 9.30pm. The pool
lights will automatically turn off after this time.
Phone Coverage Onsite
Mobile phone reception is limited on-site. There is a
landline available for you or group members to used
should the need arise. If you wish, you can provide
people with this landline number, so members of
your group can be contacted while they are on
camp.
Waterslea Guest Phone:
02 4429 2519
Koloona Guest Phone:
02 4429 2532

Site Vacation and Cleaning

Rooms must be vacated by 10am on your day of
departure, so they can be adequately cleaned and
prepared for the incoming group. Your belongings
can be left outside the room, in your car or in the
area outside the dining room.
Please ensure that your group attend to the
following before you depart:
Check under beds to remove all personal
property.
Put any garbage in bins provided.
Put pillow at head of bed.
Fold blankets neatly.
Tidy Dining Room and Meeting Room (stack
tables and chairs)
Return keys & Welcome Folder.
Self-catered groups are required to leave the kitchen
clean and tidy on departure.
Equipment Return
Please ensure all equipment and furniture is
returned to its original location prior to your groups
departure. Please ask Centre staff before relocating
major items.
Invoicing
You should have received a rate schedule from
Youthworks at the time of making your booking. We
endeavour to keep costs to a minimum while
striving to provide excellent service and facilities.
In most cases your invoice will be created from your
final numbers information and you will receive your
invoice prior to your arrival. If there are any
additional costs incurred during your stay, you will
be invoiced for these following your stay.
We appreciate your prompt payment within 10
working days of your stay.
Have a fantastic stay!

YOUTHWORKS CONFERENCE CENTRES SHOALHAVEN

ADDRESS 439 Koloona Drive, Watersleigh NSW POSTAL ADDRESS PO Box 3149, North Nowra NSW 2541
TELEPHONE (02) 4429 2502 FACSIMILE (02) 4423 5733 EMAIL shoalhaven@youthworks.net WEB www.youthworkscentres.net