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Order No: PHAAM0811070C3

Indoor Unit
CS-S18JKQ
CS-S24JKQ

Outdoor Unit
CU-S18JKQ
CU-S24JKQ

WARNING
This service information is designed for experienced repair technicians only and is not designed for use by the general public.
It does not contain warnings or cautions to advise non-technical individuals of potential dangers in attempting to service a product.
Products powered by electricity should be serviced or repaired only by experienced professional technicians. Any attempt to
service or repair the products dealt with in this service information by anyone else could result in serious injury or death.

PRECAUTION OF LOW TEMPERATURE


In order to avoid frostbite, be assured of no refrigerant leakage during the installation or repairing of refrigerant circuit.

TABLE OF CONTENTS
1. Safety Precautions.............................................3
2. Specification .......................................................5
3. Location of Controls and Components ...........7
3.1
3.2
3.3

Indoor Unit....................................................7
Outdoor Unit .................................................7
Remote Control ............................................7

4. Dimensions .........................................................8
4.1
4.2

Indoor Unit....................................................8
Outdoor Unit .................................................9

5. Refrigeration Cycle Diagram...........................10


6. Block Diagram ..................................................11
7. Wiring Connection Diagram............................12
7.1
7.2

Indoor Unit..................................................12
Outdoor Unit ...............................................13

8. Electronic Circuit Diagram ..............................14


8.1
8.2

Indoor Unit..................................................14
Outdoor Unit ...............................................15

9. Printed Circuit Board .......................................16


9.1
9.2
9.3

Indoor Unit..................................................16
Outdoor Unit ...............................................18
Main Printed Circuit Board .........................18

10. Installation Instruction.....................................19


10.1
10.2
10.3

Select The Best Location ...........................19


Indoor Unit..................................................20
Outdoor Unit ...............................................24

11. Operation Control.............................................26


11.1
11.2
11.3

Basic Function............................................26
Indoor Fan Motor Operation.......................27
Outdoor Fan Motor Operation ....................27
Panasonic HA Air Conditioning (M) Sdn Bhd 2008.
Unauthorized copying and distribution is a violation of law.

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11.4 Airflow Direction..........................................27


11.5 Quiet Operation (Cooling Mode/Cooling Area
of Dry Mode)..........................................................28
11.6 Powerful Mode Operation...........................29
11.7 Timer Control..............................................29
11.8 Random Auto Restart Control ....................29
11.9 Indication Panel ..........................................30
11.10 Patrol Operation .........................................30
11.11 E-Ion Operation ..........................................33
11.12 Mild Dry Cooling Operation ........................35
12. Protection Control............................................36
12.1

Restart Control (Time Delay Safety Control)


36
12.2 30 Seconds Forced Operation ...................36
12.3 Total Running Current Control ...................36
12.4 IPM (Power Transistor) Prevention Control36
12.5 Compressor Overheating Prevention Control
37
12.6 Low Pressure Prevention Control (Gas
Leakage Detection) ...............................................37
12.7 Compressor Tank Temperature Rise
Protection Control..................................................37
12.8 Low Frequency Protection Control 1 ..........37
12.9 Low Frequency Protection Control 2 ..........37
12.10 Outdoor Air Temperature Control...............38
12.11 Cooling Overload Control ...........................38
12.12 Freeze Prevention Control .........................38
12.13 Freeze Prevention Control 2 ......................38
12.14 Dew Prevention Control .............................38
13. Servicing Mode .................................................39
13.1
13.2

Auto Off/On Button .....................................39


Remote Control Button...............................40

14. Troubleshooting Guide....................................41


14.1
14.2
14.3
14.4

Refrigeration Cycle System........................41


Breakdown Self Diagnosis Function...........43
Error Code Table ........................................44
Troubleshooting Flowchart .........................45

15. Disassembly and Assembly Instructions ......70


15.1 Indoor Electronic Controllers, Cross Flow
Fan and Indoor Fan Motor Removal Procedures..70
16. Technical Data ..................................................74
16.1

Operation Characteristics...........................74

17. Exploded View and Replacement Pars List...78


17.1
17.2

Indoor Unit ..................................................78


Outdoor Unit ...............................................80

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1. Safety Precautions

Read the following SAFETY PRECAUTIONS carefully before perform any servicing.
Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating of the
power plug and main circuit for the model installed.
The caution items stated here must be followed because these important contents are related to safety. The
meaning of each indication used is as below. Incorrect installation or servicing due to ignoring of the instruction
will cause harm or damage, and the seriousness is classified by the following indications.
WARNING

This indication shows the possibility of causing death or serious injury

CAUTION

This indication shows the possibility of causing injury or damage to properties.

The items to be followed are classified by the symbols:


This symbol denotes item that is PROHIBITED from doing.

Carry out test run to confirm that no abnormality occurs after the servicing. Then, explain to user the operation,
care and maintenance as stated in instructions. Please remind the customer to keep the operating instructions for
future reference.
WARNING

1. Do not modify the machine, part, material during repairing service.


2. If wiring unit is supplied as repairing part, do not repair or connect the wire even only partial wire break. Exchange the whole wiring unit.
3. Do not wrench the fasten terminal. Pull it out or insert it straightly.
4. Engage dealer or specialist for installation and servicing. If installation of servicing done by the user is defective, it will cause water leakage,
electrical shock or fire.
5. Install according to this installation instructions strictly. If installation is defective, it will cause water leakage, electric shock or fire.
6. Use the attached accessories parts and specified parts for installation and servicing. Otherwise, it will cause the set to fall, water leakage, fire
or electrical shock.
7. Install at a strong and firm location which is able to withstand the sets weight. If the strength is not enough or installation is not properly done,
the set will drop and cause injury.
8. For electrical work, follow the local national wiring standard, regulation and the installation instruction. An independent circuit and single outlet
must be used. If electrical circuit capacity is not enough or defect found in electrical work, it will cause electrical shock or fire.
9. This equipment is strongly recommended to install with Earth Leakage Circuit Breaker (ELCB) or Residual Current Device (RCD). Otherwise, it
may cause electrical shock and fire in case equipment breakdown or insulation breakdown.
2
2
10. Use the specified cable 1.5 mm (1.0 ~ 1.75HP) or 2.5mm (2.0 ~ 2.5HP), and connect tightly for indoor/outdoor connection. Connect tightly
and clamp the cable so that no external force will be acted on the terminal. If connection or fixing is not perfect, it will cause heat-up or fire at
the connection.
11. Wire routing must be properly arranged so that control board cover is fixed properly. If control board cover is not fixed perfectly, it will cause
heat-up or fire at the connection point of terminal, fire or electrical shock.
12. When carrying out piping connection, take care not to let air substances other than the specified refrigerant go into refrigeration cycle.
Otherwise, it will cause lower capacity, abnormal high pressure in the refrigeration cycle, explosive and injury.
13. Do not install outdoor unit near handrail of veranda. When installing air-conditioner unit at veranda of high rise building, child may
climb up to outdoor unit and cross over the handrail and causing accident.
14. This equipment must be properly earthed. Earth line must not be connected to gas pipe, water pipe, earth of lightning rod and
telephone. Otherwise, it may cause electric shock in case equipment breakdown or insulation breakdown.
15. Keep away from small children, the thin film may cling to nose and mouth and prevent breathing.
16. Do not damage or use unspecified power supply cord. Otherwise it will cause fire or electric shock.
17. Do not modify the length of the power supply cord or use extension cord, and do not share the single outlet with other electric
appliances. Otherwise, it will cause fire or electric shock.
18. In case of using existing (R22) pipes during installation of R410 models, must carry out pump down properly to collect back the
refrigerant and oil before installation new unit.
Thickness of copper pipes used with R410A must be more than 0.6mm. Never use copper pipes thinner than 0.6mm.
It is desirable that the amount of residual oil is less than 40 mg/10m.
19. During installation, before run the compressor, confirm the refrigerant pipes are fixed. Operation of compressor without fixing the piping,
setting the valves at open condition, a burst may occur and cause injury.

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20. During pump down operation, stop the compressor before remove the refrigerant piping. When remove piping while valves at open condition,
burst may occur and cause injury.
21. After completion of installation or service, confirm there is no leakage or refrigerant gas. It may generate toxic gas when the refrigerant
contacts with fire.
22. Ventilate if there is refrigerant gas leakage during operation. It may cause toxic gas when refrigerant contacts with fire.
23. Do not insert your fingers or other objects into the unit, high speed rotating fan may cause injury.

24. Must not use other parts except original parts describe in catalog and manual.

CAUTION
1. Do not install the unit at place where leakage of flammable gas may occur. In case gas leaks and accumulates at surrounding of the
unit, it may cause fire.
2. Carry out drainage piping as mentioned in installation instructions. If drainage is not perfect, water may enter the room and damage
the furniture.
3. Tighten the flare nut with torque wrench according to specified method. If the flare nut is over-tightened, after a long period, the flare
may break and cause refrigerant gas leakage.
4. Do not touch outdoor unit air inlet and aluminium fin. It may cause injury.

5. Select an installation location which is easy for maintenance.


6. Pb free solder has a higher melting point than standard solder; typically the melting point is 50F 70F (30C 40C) higher. Please use
a high temperature solder iron. In case of the soldering iron with temperature control, please set it to 700 20F (370 10C).
Pb free solder will tend to splash when heated too high (about 1100F / 600C).
7. Power supply connection to the air conditioner. Connect the power supply cord of the air conditioner to the mains using one of the following
methods.
Power supply point shall be the place where there is ease for access for the power disconnection in case of emergency. In some countries,
permanent connection of this room air conditioner to the power supply is prohibited.
i. Power supply connection to the receptacle using a power plug.
Use an approved 15/16A (1.0 ~ 1.75HP) or 16A (2.0HP) or 20A (2.5HP) power plug with earth pin for the connection to the socket.
ii. Power supply connection to a circuit breaker for the permanent connection.
Use an approved 16A (1.0 ~ 2.0HP) or 20A (2.5HP) circuit breaker for the permanent connection. It must be a double pole switch with a
minimum 3.0 mm contact gap.
8. Do not release refrigerant during piping work for installation, servicing, reinstallation and during repairing a refrigerant parts. Take
care of the liquid refrigerant, it may cause frostbite.
9. Installation or servicing work: It may need two people to carry out the installation or servicing work.
10. Do not install this appliance in a laundry room or other location where water may drip from the ceiling, etc.
11. Do not sit or step on the unit, you may fall down accidentally.
12. Do not touch the sharp aluminium fin, sharp parts may cause injury.

4
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2. Specification
Indoor
Outdoor
Performance Test Condition
Phase, Hz
Power Supply
V

CS-S18JKQ
CU-S18JKQ
JIS
Single, 60Hz

Model

kW
BTU/h
kJ/h
Running Current
A
Input Power
W
W/W
EER
BTU/hW
kJ/hW
Power Factor
%
dB-A
Indoor Noise (H / L / QLo)
Power Level
dB
dB-A
Outdoor Noise (H / L)
Power Level
dB
Max Current (A) / Max Input Power (W)
Starting Current (A)
Type
Compressor
Motor Type
Output Power
W
Type
Material
Motor Type
Input Power
W
Output Power
W
QLo
rpm
Lo
rpm
Speed
Me
rpm
Hi
rpm
SHi
rpm
Type
Material
Motor Type
Input Power
W
Output Power
W
Speed
Hi
rpm
Moisture Removal
L/h (Pt/h)
3
m /min
QLo
3
(ft /min)
3
m /min
Lo
3
(ft /min)
3
m /min
Indoor Airflow
Me
3
(ft /min)
3
m /min
Hi
3
(ft /min)
3
m /min
SHi
3
(ft /min)
3
m /min
Outdoor Airflow
Hi
3
(ft /min)
Control Device
Refrigeration
3
Refrigerant Oil
cm
Cycle
Refrigerant Type
g (oz)
Height(I/D / O/D)
mm (inch)
Dimension
Width (I/D / O/D)
mm (inch)
Depth (I/D / O/D)
mm (inch)
Weight
Net (I/D / O/D)
kg (lb)
Pipe Diameter (Liquid / Gas)
mm (inch)
Standard length
m (ft)
Length range (min max)
m (ft)
I/D & O/D Height different
m (ft)
Additional Gas Amount
g/m (oz/ft)
Length for Additional Gas
m (ft)
Inner Diameter
mm
Drain Hose
Length
mm
Indoor Heat
Fin Material
Exchanger
Fin Type
Row x Stage x FPI
Piping

Outdoor Fan

Indoor Fan

Cooling

Capacity

220
Min. Mid. Max.
0.90 5.20
6.00
3070 17700 20500
3240 18720 21600
6.4
240 1.38k 1.68k
3.75 3.77
3.57
12.79 12.83 12.20
13.5 13.6
12.9
98
45 / 36 / 33

230
220
Min. Mid. Max. Min. Mid.
Max.
0.90 5.20
6.00 0.90 6.00
7.10
3070 17700 20500 3070 20500 24200
3240 18720 21600 3240 21600 25560
6.3
7.7
240 1.38k 1.68k 310 1.65k 2.00k
3.75 3.77
3.57 2.90 3.64
3.55
12.79 12.83 12.20 9.90 12.42 12.10
13.5 13.6
12.9 10.5 13.1
12.8
95
97
45 / 36 / 33
46 / 37 / 34

Min.
0.90
3070
3240
310
2.90
9.90
10.5
-

230
Mid.
Max.
6.00
7.10
20500 24200
21600 25560
7.4
1.65k 2.00k
3.64
3.55
12.42 12.10
13.1
12.8
97
46 / 37 / 34

49 / -

50 / -

49 / -

50 / -

8.8 / 1.85k
6.4
Hermetic Motor
Induction (4-poles)
900
Cross-Flow Fan
ASK30K1
Transistor (8-poles)
69.5
40
880 - 880
950 - 950
1100 - 1100
1240 - 1240
1400 - 1400
Propeller Fan
PP Resin
Induction (6-poles)
66
750 - 780
2.9 (6.1)

10 / 2.10k
7.7
Hermetic Motor
Induction (4-poles)
900
Cross-Flow Fan
ASK30K1
Transistor (8-poles)
69.5
40
950 - 950
1020 - 1020
1180 - 1180
1340 - 1340
1450 - 1450
Propeller Fan
PP Resin
Induction (6-poles)
66
750 - 780
3.3 (7.0)

12.8 (454) - 12.8 (454)

13.1 (463) - 13.1 (463)

13.9 (490) - 13.9 (490)

14.1 (497) - 14.1 (497)

16.1 (567) - 16.1 (567)

16.3 (575) - 16.3 (575)

18.1 (640) - 18.1 (640)

18.5 (650) - 18.5 (650)

20.4 (722) - 20.4 (722)

20.0 (707 ) - 20.0 (707)

38.5 (1360) - 40.3 (1420)

38.5 (1360) - 40.3 (1420)

Capillary Tube
RB68A or Freol Alpha68M (400)
R410A, 1.13k (39.9)
290 (11-7/16)
750 (29-17/32)
1070 (42-5/32)
875 (34-15/32)
235 (9-9/32)
345 (13-19/32)
12 (26)
46 (101)
6.35 (1/4) / 12.7 (1/2)
5 (16.4)
3 (9.8) ~ 20 (65.6)
15 (49.2)
15 (0.2)
10 (32.8)
12
550
Pre Coat
Slit Fin
2 x 15 x 21

5
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CS-S24JKQ
CU-S24JKQ
JIS
Single, 60Hz

Capillary Tube
RB68A or Freol Alpha68M (400)
R410A, 1.33k (46.9)
290 (11-7/16)
750 (29-17/32)
1070 (42-5/32)
875 (34-15/32)
235 (9-9/32)
345 (13-19/32)
12 (26)
48 (106)
6.35 (1/4) / 15.9 (5/8)
5 (16.4)
3 (9.8) ~ 20 (65.6)
15 (49.2)
15 (0.2)
10 (32.8)
12
550
Pre Coat
Slit Fin
2 x 15 x 21

Size (W x H x L)
Fin Material
Outdoor Heat
Fin Type
Exchanger Row x Stage x FPI
Size (W x H x L)
Material
Air Filter
Type
Power Supply
Power Supply Cord
Thermostat
Protection Device

1.
2.

mm

810 x 315 x 25.4


810 x 315 x 25.4
Blue Coated
Blue Coated
Slit Fin
Slit Fin
2 x 34 x 17
2 x 34 x 17
mm
24.5 x 714.0 x 826.2:846.2
24.5 x 714.0 x 826.2:846.2
Polypropelene
Polypropelene
One-touch
One-touch
Indoor
Indoor
A
15
20
Dry Bulb
Wet Bulb
Wet Bulb
Dry Bulb
Maximum
32
23
32
23
Indoor Operation Range
Minimum
16
11
16
11
Maximum
43
26
43
26
Outdoor Operation Range
Minimum
16
11
16
11
Cooling capacities are based on indoor temperature of 27C Dry Bulb (80.6F Dry Bulb), 19.0C Wet Bulb (66.2F Wet Bulb) and outdoor air
temperature of 35C Dry Bulb (95F Dry Bulb), 24C Wet Bulb (75.2F Wet Bulb)

Specifications are subjected to change without prior notice for further improvement.

6
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3. Location of Controls and Components


3.1

Indoor Unit

3.2

Outdoor Unit

3.3

Remote Control

7
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4. Dimensions
4.1

Indoor Unit

8
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4.2

Outdoor Unit

9
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5. Refrigeration Cycle Diagram

10
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POWER
SUPPLY

FUSE

FM

11
3

1
FUSE

(OUTDOOR UNIT)

CT

FUSE 1

PTC1

PTC2

FM

REACTOR

RY-FM

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SC

(INDOOR UNIT)

RY-PWR

SC

FUSE 2

COMP

6. Block Diagram

RY-C

NOISE FILTER

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12

Y/G

TO OUTDOOR
UNIT

POWER SUPPLY
CORD

THERMAL
FUSE
102C (3A)

TO
OUTDOOR
UNIT

1 (L)

Y/G

FAN
MOTOR
R

Y
B
W
BL

EVAPORATOR

Y/G

GROUNDING
TERMINAL
COMPLETE

FERRITE
CORE

2 (N)

BL

BR

RY-PWR

CN-FM

7
6
5

AC303
(WHT)
AC304
(RED)
G301
(GRN)
12

ELECTRONIC CONTROLLER

FUSE301
T3.15A L250V
10

SW01

CN-DISP (YLW)

CN-RCV
(YLW)

CN-TH
(RED)

ELECTRONIC
CONTROLLER

CN-DATA1
(YLW)

W
W
W
W
W
W
W
W
W
W

CN-CLN

CN-STM1

TERMINAL
BOARD
COMPLETE

L
CN-STM2
(YLW)

P
CN-DISP

GAS SENSOR

STEPPING MOTOR
1 BR
R
O
Y
P
6

15

BL

STEPPING MOTOR

1 BR
R
O
Y
P
5

HV(+)

GND

HV(-)

SENSOR
COMPLETE

CN-RCV
3

WIRE HOLDER

GENERATOR
COMPLETE

WIRELESS REMOTE
CONTROLLER

ELECTRONIC
CONTROLLER
1

SENSOR (AIR TEMP.)

ELECTRONIC CONTROLLER
(DISPLAY LED)

14

ELECTRONIC
CONTROLLER

SENSOR 1 (PIPE TEMP.)

BR 1
R
O
Y
P

BR 1
R
O
Y
P
5

AUTO
SW

W
W
W
W

W
W
W
W
W
W
W
W
W
W
W
W
W
W
W

7.1

CN-DATA1

7. Wiring Connection Diagram


Indoor Unit

7.2

Outdoor Unit

13
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14

MILD DRY
COOLING

LED203

LED204

QUIET(ORG)

POWERFUL (ORG)

GAS SENSOR

LED206

LED205

LED202

E-ION/DUST(BLU)

LED201

LED207

TIMER(ORG)

NON-DRY (BLU)

POWER(GRN)

12V

5V

REMOTE CONTROL

C301

DISPLAY INDICATOR
12V

RECEIVER

B
R

CN-DISP
14
13
12
11
10
9
8
7
6
5
4
3
2
1

CN-RCV
3
2
1

2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

10

20

30

40

50

60

70

CN-DISP

CN-RCV

1
2
3

SW01

Resistance (k)

5V

5V

-10

R57

R58

R50
R48
R49

R54
R56
R55

R52

R71
R40

C1

C3

C9

C4

R43

R10

20

30

Temperature (C)

40

50

D1

R15

Q01

5V

Pipe Temp. Sensor


Intake Air Temp. Sensor

10

Sensor (Thermistor)
Characteristics

C35

5V

R42

MAIN ELECTRONIC CONTROLLER

5V 12V

C36

R37

5V

R12

1
2
3
4
5
6
7

1
2
3
4
5
6
7

5V

C29

IC03

9 16
15
14
13
12
11
10
8

12V

IC05
9 16
15
14
13
12
11
10
8

12V

R41

R53

R51

R69

R16

Q04

R47 R46

C33

C34

12V

C32

12V

5V

5V 12V

5
4
3
2
1

1
2
3
4
5

1
2
3

10
9
8
7
6
5
4
3
2
1

CN-STM1

CN-STM2

CN-FB

CN-DATA1

CN-CLN
4
3
2
1

5
4
3
2
1

1
2
3
4
5

UP DOWN STM

LEFT RIGHT STM

CN-DATA1

CN-CLN

1
2
3
4
5
6
7
8
9
10
11
12

4
3
2
1

5V

12V

DC Voltage

TH302

DB301

LF301

C309

ZNR301

C314 C313

C315

ZD303 ZD301
R308

R329

D301
R328

7
6
5
4

G301(GRN)

AC304(RED)

AC303(WHT)

RY-PWR
P

(GND)

+3.5kV

-6.0kV

(+) HV

(-) HV

POWER ELECTRONIC CONTROLLER

COMMUNICATION
CIRCUIT

PC307

D304

R321

R331 R326

C317

HIGH VOLTAGE POWER SUPPLY

FUSE 301
T3.15A L250V

FM FEEDBACK
RX
TX

50/60Hz
RY-PWR
FM ON
FM DUTY

12V 5V

TH301

R301

R320

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+

R327

Y
B
W
BL

Y/G

To
Outdoor
Unit

FM

Y/G

To
Outdoor
Unit

Power
Supply
Cord

THERMAL
FUSE
102C (3A)

FERRITE
CORE

GROUNDING
TERMINAL
COMPLETE

Y/G

1(L)
2(N)
3

EVAPORATOR

CN-FM

BL

BR

8.1

PC302 PC301

IC301

8. Electronic Circuit Diagram


Indoor Unit

8.2

Outdoor Unit

15
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9. Printed Circuit Board


9.1
9.1.1

Indoor Unit
Main Printed Circuit Board
CN-DATA1

SW01
CN-FB
(S9, 10, 12, 13JK only)

CN-TH

CN-STM1

CN-CLN
CN-RCV

CN-DISP

16
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9.1.2

Power Printed Circuit Board


AC303

AC304

AC301

RY-PWR

CN-PCFM
CN-DATA1

9.1.3

Indicator Printed Circuit Board

CN-DISP

9.1.4

Receiver Printed Circuit Board


CN-RCV

9.1.5

High Voltage Power Supply Printed Circuit Board


140

HV (+)

HV (-)

GND

CN1

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9.2

Outdoor Unit

9.3

Main Printed Circuit Board

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10. Installation Instruction


10.1 Select The Best Location
10.1.1

Indoor Unit

Do not install the unit in excessive oil fume area such as kitchen, workshop and etc.
There should not be any heat source or steam near the unit.
There should not be any obstacles blocking the air circulation.
A place where air circulation in the room is good.
A place where drainage can be easily done.
A place where noise prevention is taken into consideration.
Do not install the unit near the door way.
Ensure the spaces indicated by arrows from the wall, ceiling, fence or other obstacles.
Recommended installation height for indoor unit shall be at least 2.5m.

10.1.2

Outdoor Unit

If an awning is built over the unit to prevent direct sunlight or rain, be careful that heat radiation from the
condenser is not obstructed.
There should not be any animal or plant which could be affected by hot air discharged.
Keep the spaces indicated by arrows from wall, ceiling, fence or other obstacles.
Do not place any obstacles which may cause a short circuit of the discharged air.
If piping length is over the rated length, additional refrigerant should be added as shown in the table below:

Model
S9***
S10***
S12***
S13***
S15***
S18***
S24***

10.1.3

Horse
Power

1.0 ~
1.75HP
2.0 ~
2.5HP

Piping size
Gas
Liquid
3/8
3/8
1/2"
1/2
1/2"
1/2"
5/8

Rated Length Max Elevation


(m)
(m)

1/4"
1/4
1/4"
1/4"
1/4"
1/4"
1/4"

7.5
7.5
7.5
7.5
7.5
5
5

5
5
5
5
5
15
15

Min Piping
Length (m)

Max Piping
Length (m)

3
3
3
3
3
3
3

15
15
15
15
15
20
20

Piping length
for add. gas
(m)
7.5
7.5
7.5
7.5
7.5
10
10

Indoor/Outdoor Unit Installation Diagram

Piping direction
(Front side)

Attention not to bend


up drain hose

Installation parts you


should purchase (*)

Right
Left

65mm
or more

Right
Rear
Right bottom Left
Rear

Left bottom

Length of power supply cord


About
960 mm

Additional
Refrigerant
(g/m)
15
15
15
15
15
15
20

About
1660 mm

Installation plate
Brushing-Sleeve (*)
Sleeve (*)
Putty (*) (Gum type Sealer)

This illustration is for explanation purposes only.


The indoor unit will actually face a different way.

50mm
or more

Bend the pipe as closely on the wall as possible,


but be careful that it doesnt break.

Insulation of piping connections

Vinyl tape (wide) (*)


Apply after carrying out a drainage test.
To carry out the drainage test, remove the air
filters and pour water into the heat exchanger

Carry out insulation after


checking for gas leaks and
secure with vinyl tape.
It is advisible to avoid more than 2 blockage directions.

* Vinyl Tape

Saddle (*)

1
or 00 m
mo m
re

Attaching the remote control holder to


the wall

1
or 00 m
mo m
re

Connecting cable
Liquid side piping (*)

Remote control holder


Remote
control

Remote
control
holder

Gas side piping (*)

m
m re
00 o
10 o r m

Additional drain hose


3
or 00 m
mo m
re

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10.2 Indoor Unit


10.2.1 How to Fix Installation Plate
The mounting wall is strong and solid enough to prevent if from the vibration.
Wall

Wall

More than 1

More
than 2

Screw

Wall

More than 1
Indoor unit

128
B
Measuring
Tape

Installation
plate

241.5mm

234.5mm

C
128mm

128mm

Model
S9***, S10***, S12***, S13***, S15***
S18***, S24***

485mm
585mm

82mm
82mm

Dimension
3
4

165mm
158mm
165mm
158mm

93mm
219mm

145mm
269mm

The centre of installation plate should be at more than


1 mm at right and left of the wall.
The distance from installation plate edge to ceiling should more than
2 .
From installation plate left edge to units left side is
3 .
From installation plate right edge to units right side is
4 .
B

: For left side piping, piping connection for liquid should be about
5 from this line.
: For left side piping, piping connection for gas should be about
6 from this line.
1

Mount the installation plate on the wall with 5 screws or more (at least 5 screws).
(If mounting the unit on the wall, consider using anchor bolts.)
o Always mount the installation plate horizontally by aligning the marking-off line with the thread and using
a level gauge.
Drill the piping plate hole with 70mm hole-core drill.
o Putting measuring tape at position as shown in the diagram above. The hole center is obtained by
measuring the distance namely 128mm for left and right hole respectively. Another method is
intersection point of arrow mark extension.
o Drill the piping plate hole at either the right or left and the hole should be slightly slanted to the outdoor
side.

10.2.2 To Drill a Hole in the Wall and Install a Sleeve of Piping


1
2
3

Insert the piping sleeve to the hole.


Fix the busing to the sleeve.
Cut the sleeve until it extrudes about 15mm from the wall
Caution
When the wall is hollow, please be sure to use the sleeve for tube
assy to prevent dangers caused by mice biting the connecting
cable.

Wall
Indoor

15 mm
Sleeve for
tube assy
Approx. 5 - 7 mm

Finish by sealing the sleeve with putty or caulking compound at the


final stage.

Bushing for tube assy


70 through hole

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Outdoor

Putty or caulking compound

10.2.3 Indoor Unit Installation


!

Caution

Use shock absorber during pull out


the piping to protect the intake grille
from damage.

Do not turn over the unit without it s shock


absorber during pull out the piping. It may
cause intake grille damage

Piping

Piping

Shock absorber

Intake grille

10.2.3.1

For the right rear piping


Pull out the Indoor Piping
Install the Indoor Unit
If indoor power supply, excess length of power
supply must arrange accordingly, please refer
Power supply cord arrangement before secure
the indoor unit

Secure the Indoor Unit


Insert the Connecting Cable

10.2.3.2

For the right and right bottom piping


Pull out the Indoor Piping
Install the Indoor Unit
Insert the connecting cable

If indoor power supply, excess length of power


supply must arrange accordingly, please refer
Power supply cord arrangement: before secure
the indoor unit.

Secure the indoor unit


Right Rear piping

Right and Right Bottom piping

Tape it with piping a


in
position as mentione
d
in Fig. belo
w.

Tapeit with piping in a


position as mentionedin
Fig. below
Piping

Piping
Drainhose

Coverfor
the right
piping

Coverfor
Cover for the the left
bottompiping piping

Drain hose

Coverfor
Cover for the the left
bottom piping piping

Cover for
the right
piping

Install the indoor unit


How to keep the cover
In case of the cover is cut,
keep the cover at the rear of
chassis as shown in the
illustration for future
reinstallation.

Cover for piping

(Left, right and 2 bottom


covers for piping.)

Insert the connecting cable

Hooks at
installation
plate

Hook the indoor unit onto


the upper portion of
installation plate. (Engage
the indoor unit with the
upper edge of the
installation plate). Ensure
the hooks are properly
seated on the installation
plate by moving it in left
and right.

Connecting
cable

A
7 bo
8 ut
cm
Guide
surface

Connecting cable

Gas side
piping
Liquid side
piping
Drain hose

Sleevefor
piping hole
Piping
Indoor unit

Drain hose

Secure the Indoor Unit


1. Power supply cord arrangement
Excess length of power supply cord should be arranged
behind the chassis at piping keeping area as shown in the
diagram without tying up in a bundle.
Ensure that the power supply cord is not clamped in
between units hook (2 position) and installation plate.
Ensure that the power supply cord is not stretched between
chassis back and installation plate. It may create squeak
sound.

Press the lower left and right


side of the unit against the
installation plate until hooks
engages with their slot (sound
click).

Marking
Units
hook

Warning

Power supply cord

Do not tie up power supply


cord into a bundle by band. It
may generate heat and cause
fire.

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Installation
plate

To take out the unit, push the


marking at the
bottom unit, and pull it slightly towards you to
disengage the hooks from the unit.

10.2.3.3

For the embedded piping


Replace the drain hose
Bend the embedded piping

Use a spring bender or equivalent to bend the


piping so that the piping is not crushed.

Pull the connecting cable into indoor unit

The inside and outside connecting cable can be


connected without removing the front grille.

Cut and flare the embedded piping

When determining the dimensions of the piping, slide the


unit all the way to the left on the installation plate.
Refer to the section Cutting and flaring the piping.

Install the Indoor Unit


Connect the piping

Please refer to Connecting the piping column in the


outdoor unit section (Below steps are done after connecting
the outdoor piping and gas-leakage confirmation

Insulate and finish the piping

Please refer to Piping and finishing column in the outdoor


section and Insulation of piping connections column as
mentioned in Indoor/Outdoor unit installation.

Secure the Indoor Unit


(This can be used for left rear piping & left bottom piping also.)
Replace the drain hose
Rear view for left piping installation

Drain cap

Connectin g
cable

Drain hose
Connecting
cable

Drain hose

Adjust the piping slightly downwards.

How to pull the piping and drain hose out, in


case of the embedded piping
n
t ha
re
Mo 0 mm
115

PVC tube for


drain hose (VP-20)

More than 700 mm

Apply putty or
caulking material
to seal the wall
opening.

Connecting
cable
Piping

Piping
More than
Drain hose
1150 mm
Sleeve for piping hole

In case of left piping how to insert


the connecting cable and drain
hose.
PVC tube
for drain
hose

Drain hose
e
M or
mm from main unit
0
7
an 4

Cable

Indoor unit

th
PVC tube (VP-65) for piping
and connecting cable
PVC tube for drain hose (VP-30)

45

Piping

Drain
hose

72 mm
Piping

Cable

(For the right piping, follow the


same procedure)

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10.2.4 Connect the Cable to the Indoor Unit


1
2

The inside and outside connecting cable can be connected without removing the front grille.
Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed 4 x 15
mm2 (1.0~ 1.75HP) or 4 x 2.5 mm2 (2.0 ~ 2.5HP) flexible cord, type designation 245 IEC 57 or heavier cord.
Terminal
Board
Terminals on the indoor unit

Earth Wire
longer than
others AC
wires for
safety
reason

Colour of wires
Terminals on the outdoor unit

Indoor and
outdoor
cable
connection

Holder

Secure the connecting cable onto the control board with the holder.
This unit must be properly earthed.
Ensure the color of wires of outdoor unit and the terminal numbers are the same to the indoors respectively.
Earthed lead wire shall be longer than the other lead wires as shown in the figure for the electrical safety in case
of the slipping out of the cord from the anchorage.

10.2.4.1

Wiring Stripping and connecting requirement


10 1 mm

Wire stripping

Indoor/outdoor
connecting
terminal board

Conductor
fully insert

Conductor
over insert

Conductor not
fully insert

ACCEPT

PROHIBITED

PROHIBITED

5 mm
or more
No loose strand when insert

(gap between
wires)

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10.3 Outdoor Unit


10.3.1

Install the Outdoor Unit

After selecting the best location, start installation according to indoor/outdoor unit installation diagram.
1 Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut (10mm).
2 When installing at roof, please consider strong wind and earthquake. Please fasten the installation stand
firmly with bolt or nails.
B

Model
S9***, S10***
S12***, S13***, S15***, S18***
S18***, S24***

A
474 mm
570 mm
612.5 mm

B
87 mm
105 mm
131 mm

C
18.5 mm
18.5 mm
19 mm

D
261 mm
320 mm
383 mm

10.3.2 Connecting the Piping


10.3.2.1

Connecting the piping to indoor unit

Please make flare after inserting flare nut (locate at joint portion, of tube assembly) onto the copper pipe. (In case of
using long piping)
Connect the piping
Align the center of piping and sufficiently tighten the flare nut with fingers.
Further tighten the flare nut with torque wrench in specified torque as stated in the table.

Spanner
or Wrench

Piping size
1/4" (6.35 mm)
3/8 (9.52 mm)
1/2" (12.7 mm)
5/8 (15.88 mm)
3/4" (12.7 mm)

Torque
wrench

CAUTION

10.3.2.2
1
2
3

Torque
18 Nym (1.8 kgf.m)
42 Nym (4.3 kgf.m)
55 Nym (5.6 kgf.m)
65 Nym (6.6 kgf.m)
100 Nym (10.2 kgf.m)

Do not over tighten, over tightening cause gas leakage

Cutting and flaring the piping

Please cut using pipe cutter and then remove the burrs.
Remove the burrs by using reamer. If burrs are not removed, gas leakage may be caused. Turn the piping
end down to avoid the metal powder entering the pipe.
Please make flare after inserting the flare nut onto the copper pipes.
Improper flaring
P ip e
R ea m e r

P o in t d o w n

1. To cut

10.3.2.3

2. To remove burrs

H a n d le
B ar

C la m p h a n d le

Yo k e
C o re
R e d a r ro w m a r k

3. To flare

B ar

0 0 .5 m m
I n c l in e d S u r f a c e C ra c k e d U n e v e n
dam aged
t h ic k n e s s

C o p p e r p ip e

When properly flared, the internal surface of the


flare will evenly shine and be of even thickness.
Since the flare part comes into contact with the
connections, carefully check the flare finish.

Connecting the piping to outdoor unit

Decide piping length and then cut by using pipe cutter. Remove burrs from cut edge. Make flare after inserting the
flare nut (locate at valve) onto the copper pipe. Align center of piping to valves and then tighten with torque wrench to
the specified torque as stated in the table.

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10.3.3 Evacuation of the equipment


When installing an air conditioner, be sure to evacuate the air inside the indoor unit and pipes in the following
procedures.
Liquid side

Indoor unit

Two-way valve

Outdoor unit

Close
Gas side
Three-way valve

OPEN

Close
Hi

Lo

Vacuum
pump

1
2
3
4
5
6
7
8

CLOSE

Connect a charging hose with a push pin to the Low side of a charging set and the service port of the 3-way
valve.
o Be sure to connect the end of the charging hose with the push pin to the service port.
Connect the center hose of the charging set to a vacuum pump.
Turn on the power switch of the vacuum pump and make sure that the needle in the gauge moves from
0cmHg (0 Mpa) to -76cmHg (-0.1Mpa). Then evacuate the air approximately ten minutes.
Close the Low side valve of the charging set and turn off the vacuum pump. Make sure the needle in the
gauge does not move after approximately five minutes.
Note: BE SURE TO TAKE THIS PROCEDURE IN ORDER TO AVOID REFRIGERANT GAS LEAKAGE.
Disconnect the charging hose from the vacuum pump and from the service port of the 3-way valve.
Tighten the service port caps of the 3-way valve at a torque of 18Nym with a torque wrench.
Remove the valve caps of both of the 2-way valve and 3-way valve. Position both of the valves to OPEN
using a hexagonal wrench (4mm).
Mount valve caps onto the 2-way valve and the 3-way valve.
o Be sure to check for gas leakage.

Caution
If gauge needle does not move from 0cmHg (0Mpa) to -76cmHg (-0.1Mpa), in step 3 above take the following
measure:
If the leak stops when the piping connections are tightened further, continue working from step 3.
If the leak does not stop when the connections are retightened, repair location of leak.
Do not release refrigerant during piping work for installation and reinstallation. Take care of the liquid refrigerant,
it may cause frostbite.

10.3.4
1
2

Connect the cable to the outdoor unit


Remove the control board cover from the unit by loosening the screw.
Connecting cable between indoor unit and outdoor unit shall be approved
polychloroprene sheathed 4 x 1.5mm2 (1.0 ~ 1.75HP) or 4 x 2.5mm2 (2.0 ~ 2.5HP)
flexible cord, type designation 245 IEC 57 or heavier cord.
Terminals on the outdoor unit

Terminal
Board
1

Earth Wire
longer than
others AC
wires for
safety reason

Colour of wires
Terminals on the indoor unit

3
4
5

Secure the cable onto the control board with the holder (clamper).
Attach the control board cover back to the original position with screw.
For wire stripping and connection requirement, refer to instructions 5 of indoor unit.

Holder
Indoor and outdoor
cable connection
Indoor Unit

10.3.5
1
2

Piping insulation
Please carry insulation at piping connection portion as mentioned in Indoor/Outdoor Unit Installation Diagram.
Please wrap the insulated piping end to prevent water from going inside the piping.
If drain hose or connecting piping is in the room (where dew may form), please increase the insulation by
using POLY-E-FOAM with thickness 6mm or above.

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11. Operation Control


11.1 Basic Function
Inverter control, which equipped with a microcomputer in determining the most suitable operation mode as time
passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operation
mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and
performing temperature shifting. The compressor at outdoor unit is operating following the frequency instructed by
the microcomputer at indoor unit that judging the condition according to internal setting temperature and intake air
temperature.

11.1.1

Internal Setting Temperature

Once the operation starts, remote control setting temperature will be taken as base value for temperature shifting
processes. These shifting processes are depending on the air conditioner settings and the operation environment.
The final shifted value will be used as internal setting temperature and it is updated continuously whenever the
electrical power is supplied to the unit.
Remote Control Setting Temperature
16C ~ 30C
Indoor Air Temperature Shifting
Outdoor Air Temperature Shifting
Powerful Mode Shifting
Setting Temperature Limit Checking
(Min: 16C; Max: 33C)
Internal Setting Temperature

11.1.2 Cooling Operation


11.1.2.1

Compressor is OFF when intake Air Temperature - Internal Setting Temperature < -0.5C.
Compressor is ON after waiting for 3 minutes, if the Intake Temperature - Internal Setting Temperature >
Compressor OFF point.

11.1.3
11.1.3.1

Soft Dry Operation


Thermostat control

Compressor is OFF when Intake Temperature - Internal Setting Temperature < -1.0C.
Compressor is ON after waiting for 3 minutes, if the Intake Air Temperature - Internal Setting Temperature >
Compressor OFF point.

11.1.3.2

Thermostat control

Automatic Operation

This mode can be set using remote control and the operation is decided by indoor intake air temperature.
During operation mode judgment at the beginning of the Auto Mode operation, indoor fan motor (with speed of
Lo-) is running for 30 seconds to detect the indoor intake air temperature.
The operation mode is decided based on below chart.
Cooling
operation
Soft Dry
operation

23C

Indoor intake
Air Temp

After the operation mode is decided, the unit operation will follow the respective operation mode control.
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11.2 Indoor Fan Motor Operation


11.2.1 Basic Rotation Speed

Manual Fan Speed


o Fan motors number of rotation is determined according to remote control setting.
Remote control

Tab

Hi

Me+

Me

Me-

Lo

Auto Fan Speed


o According to room temperature and setting temperature, indoor fan speed is determined automatically.
o The indoor fan will operate according to pattern below.
Fan Speed

Higher
Medium
Lower

[1 pattern : 10s]

Feedback control
o Immediately after the fan motor is started, feedback control is performed once every second.
o During fan motor on, if fan motor feedback 2550 rpm or <50 rpm continuously for 10 seconds, the fan motor
error counter increased; fan motor is then stopped and restarted. If the fan motor error counter increased to 7,
then H19 fan motor error is detected. Operation stopped and could not be restarted.

11.3 Outdoor Fan Motor Operation


Outdoor fan motor is operated with one fan speed only. Outdoor fan turns on when compressor starts to operate. But
outdoor fan will turns off 30 seconds after compressor stops to operate.
ON

ON

Compressor

OFF
ON

Outdoor Fan

Fan Speed
30 sec

ON
OFF

11.4 Airflow Direction

There are two types of airflow, vertical airflow (directed by horizontal vane) and horizontal airflow (directed by
vertical vanes).
Control of airflow direction can be automatic (angles of direction is determined by operation mode, heat
exchanger temperature and intake air temperature) and manual (angles of direction can be adjusted using
remote control).

11.4.1 Vertical Airflow


Operation Mode

Airflow Direction
Auto
Manual
Auto
Manual

Cooling and e-ion


Soft Dry

Vane Angle ()
3
4
20 ~ 45
26
32
37
20 ~ 45
26
32
37

20
20

5
45
45

Automatic vertical airflow direction can be set using remote control; the vane swings up and down within the
angles as stated above. When the air conditioner is stopped using remote control, the vane will shift to close
position.
Manual vertical airflow direction can be set using remote control; the angles of the vane are as stated above and
the positions of the vane are as figure below. When the air conditioner is stopped using remote control, the vane
will shift to close position.
Side View
1
140

2
3

Close position

4
5

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11.4.2

Horizontal Airflow

Automatic airflow direction can be set using remote control; the vane swings left and right within the angles as
stated below.
Operation Mode
Cooling and soft dry

Vane angle ()
65 ~ 115

Manual vertical airflow direction can be set using remote control; the angles of the vane are as stated below and
the positions of the vane are as figure below:
Top View
2

5
3

4
1

Pattern
Airflow Direction
Patterns at Remote
Control
Vane Angle ()

90

65

78

102

115

11.5 Quiet Operation (Cooling Mode/Cooling Area of Dry Mode)

Purpose
o To provide quiet cooling operation compare to normal operation.

Control condition
o Quiet operation start condition
When Quiet button at remote control is pressed Quiet INDICATOR illuminates.
o Quiet operation stop condition
When one of the following conditions is satisfied, quiet operation stops:
Powerful button is pressed.
Mild Dry Cooling button is pressed.
Stop by OFF/ON button.
OFF Timer activates.
Quiet button is pressed again.
When quiet operation is stopped, operation is shifted to normal operation with previous setting.
When fan speed is changed, quiet operation is shifted to quiet operation of the new fan speed.
When operation mode is changed, quiet operation is shifted to quiet operation of the new mode.
During quiet operation, if ON timer activates, quiet operation maintains.
After off, when on back, quiet operation is not memorized.

Control content
o Fan speed is changed from normal setting to quiet setting of respective fan speed. This is to reduce sound of
Hi, Me, Lo for 3dB (more than 3dB for some models).
o Fan speed for quiet operation is -1 step from setting fan speed.

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11.6 Powerful Mode Operation

When the powerful mode is selected, the internal setting temperature will shift lower up to 2C (for Cooling/Soft
Dry) than remote control setting temperature for 240 minutes and the fan speed will increase to achieve the
setting temperature quickly.
Powerful operation stops condition
o When one of the following condition is satisfied, powerful operation stops:
Quiet button is pressed.
Mild Dry Cooling button is pressed.
Stop by OFF/ON button.
OFF Timer activates.
Powerful button is pressed again.
Powerful operation continues for 240 minutes.

11.7 Timer Control


11.7.1

ON Timer Control

ON timer can be set using remote control, where the unit with timer set will start operation earlier than the setting
time. This is to provide a comfortable environment when reaching the set ON time.
60 minutes before the set ON time, indoor (at fan speed of Lo-) and outdoor fan motor start operation for 30 seconds
to determine the indoor intake air temperature and outdoor air temperature in order to judge the operation starting
time.
From the above judgment, the decided operation will start operation earlier than the set time as shown below.
Indoor intake air
temperature (C)
15 min
30
25

10 min
5 min
30

35

Outdoor air
temperature (C)

Cooling / Soft Dry

11.7.2 OFF Timer Control


OFF timer can be set using remote control, where the unit with timer set will stop at set OFF time.
Notes:
1 By pressing ON/OFF operation button, the ON Timer or OFF Timer setting will not be cancelled.
2 To cancel the previous timer setting, press CANCEL button.
3 To activate the previous timer setting, press SET button.
4 If main power supply is switched off, the Timer setting will be cancelled.

11.8 Random Auto Restart Control

When the power supply is cut off during the operation of air conditioner, the compressor will re-operate within
three to four minutes. There are 10 patterns to be selected randomly after power supply resumes.
This control is not applicable during OFF/ON Timer setting.

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11.9

Indication Panel

LED
POWER
TIMER
QUIET
POWERFUL
e-ion
Mild Dry
PATROL
Color
Green
Orange
Orange
Orange
Blue
Blue
Blue
Orange Red
Light ON Operation ON Timer Setting ON Quiet Mode ON Powerful Mode ON e-ion ON Mild dry ON Air Clean Moderate Dirty
Light OFF Operation OFF Timer Setting OFF Quiet Mode OFF Powerful Mode OFF e-ion OFF Mild dry OFF
PATROL OFF

Note:
If POWER LED blinks, the possible operation of the unit is operation mode judgment, or ON timer sampling.
If TIMER LED blinks, there is an abnormal operation occurs.
If e-ion LED blinks, there is an abnormal e-ion operation occurs.
If PATROL LED blinks, there is gas sensor error detection.

11.10 Patrol Operation


Press OFF/ON
OFF timer activates

1
Operation stop
Indicator LED
Power

e-ion

Patrol

Press OFF/ON

Patrol individual operation

Press OFF/ON
OFF timer activates

Indicator LED
Power

e-ion

Patrol

Air quality
improved

Air dirty /
Air refreshment

e-ion operation
Indicator LED
Power

e-ion

Patrol

Power

e-ion

Patrol

Press Patrol

activates

Cooling Mode only


Indicator LED

ON Timer activates

Press Patrol
OFF Timer

Press Patrol

LED off
LED on

Press Mode
e-ion activates when
Patrol LED turns red.
Patrol LED Air Quality
Blue
Clean
Orange
Moderate
Red
Dirty

Press Patrol

Cooling Mode with


Patrol operation (Default)
Indicator LED
Power

e-ion

Patrol

Air dirty /
Air refreshment

Air quality
improved

Cooling Mode with e-ion


Indicator LED
Power

e-ion

Patrol

Press

Patrol

Press OFF/ ON

Press OFF/ ON
Press Patrol

To monitor air dirtiness level by using Patrol sensor and to maintain air freshness by activates e-ion operation

Patrol operation starts condition


o When the unit operation is started with OFF/ON button
o When the unit stops, Patrol button is pressed, Patrol individual operation will start.
o During cooling only operation, Patrol button is pressed.

Patrol operation stops condition (when any of the following condition is fulfilled):
o When OFF/ON button is pressed.
o During any operation with Patrol, Patrol button is pressed again.
o When e-ion button is pressed.
o When OFF Timer activates.

Patrol operation disable


o To disable the Patrol Operation during unit starts (default) with OFF/ON button, press Patrol button and
hold for 5 seconds, then release.
o To disable the Patrol Operation, press Patrol button and hold for 15 seconds, then release.

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Patrol Sensor Control


o First 2 minutes from Patrol function activates is stabilization time, during stabilization time, no air dirtiness
level is monitored. The Air Dirtiness level is set to Clean, Patrol LED turns blue color.
o After that, Patrol sensor starts to record the resistance value at fixed interval. Higher resistance value
indicates cleaner air.
o The air dirtiness level is monitored by comparing the current resistance value with maximum resistance value
from time to time to get the Air Dirtiness Value.
o There are 3 air dirtiness level, based on the Air Dirtiness Value:
Air Dirtiness level 0: Clean
Patrol LED = blue color
Air Dirtiness level 1: Moderate
Patrol LED = orange color
Air Dirtiness level 2: Contaminated Patrol LED = red color

Moderate

Air Quality Worsen

Air Dirtiness Level 0

G3

Air Dirtiness Level 1

G1
G2
G4
Air Dirtiness Level 2

Air Quality Improve


Dirty

Air Dirtiness Value

Clean

Dirtiness level sensitivity adjustment


It is possible to change the Patrol sensor sensitivity, where the Threshold value (G1 ~ G4) will be shifted
accordingly:
1 Press and release SET button.
2 Press Timer / Timer button to select sensitivity.
(Air 1 Low Sensitivity Air 2 Standard (Default) Air 3 High Sensitivity)
3 Confirm setting by pressing Timer Set button. LCD returned to original display after 2 seconds.
4 LCD returned to original display if remote control does not operate for 30 seconds

e-ion Control
o e-ion operation starts condition
When dirtiness at level 2 (Patrol LED turns red).
2 minutes after stabilization time (Patrol LED turns red).
4 hours at level 0 (Patrol LED turns red).
o e-ion operation time
If dirtiness level improves from level 2 to level 1 (Patrol LED from red to orange), the unit carries out level
change after 60 seconds.
When dirtiness level returns to level 0 (Patrol LED turns blue) continuously for 11 minutes or more, e-ion
operation stops.

Dirtiness Level and fan speed


o When e-ion operation starts, the fan speed increases based on dirtiness level:
Dirtiness level

e-ion ON

Dirtiness level 0
Dirtiness level 1
Dirtiness level 2

Patrol individual
operation
No change
MeMe

rpm shift
Combine operation
Auto
Manual
No change
No change
+ 20
+1 fan tap (max=Hi)
+ 40
+2 fan tap (max=Hi)

Indoor Fan Control


During any operation mode combines with Patrol operation, fan speed follows respective operation mode.
During Patrol individual operation if e-ion starts, only Auto Fan Speed and no Powerful operation is
allowed. Even if Fan Speed button is pressed, no signal is sent to air conditioner, and no change on
LCD display.
During Patrol individual operation if e-ion stops, Indoor Fan stop operation.

Airflow direction (Horizontal, Vertical) Control


o During any operation mode combines with Patrol operation, air flow direction follows respective operation
mode.
o During Patrol individual operation if e-ion starts, only Auto Air Swing is allowed. Even if Air Swing button is
pressed, no signal is sent to air conditioner, and no change on LCD display.
o During Patrol individual operation if e-ion stops, Airflow direction louver closed.
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Indicator
o When Patrol operation starts, Patrol LED is ON with 3 different colors:
Patrol LED
Blue
Orange
Red

Air Quality
Clean
Moderate
Dirty

Then e-ion operation starts based on dirtiness level, both Patrol LED and e-ion LED are ON

Remote Control Receiving Sound


o Normal Operation
Patrol Mode
o Patrol Mode
Stop
o Patrol Mode
Normal Operation
o Stop
Patrol

: Beep
: Long Beep
: Beep
: Beep

Timer Control
o When ON timer activates when unit stops, previous operation resumes and restored last saved Patrol
operation status.
o When ON timer activates during any operation, no change and carry on current operation.
o When OFF timer activates during any operation, all operation stops and the latest Patrol operation status is
saved.

Power Failure Control


o During Patrol individual operation, if power failure occurs, after power resumes, Patrol individual operation
resumes immediately.
o During combination operation, if power failure occurs, after power resumes combination operation resume
immediately.

Error Detection Control


o The Patrol error detection control starts once the power is supplied to Patrol sensor. However, the error will
display when the Patrol operation is ON.
o Error detection method:
If the Patrol sensor feedback is 0V or 5V continuous for 6 hours, Patrol sensor error occurs. However,
the error will display only when the Patrol operation is ON.
o Patrol Sensor Control after error occurs
During any operation mode combines with Patrol operation
Power supply to Patrol sensor is OFF
Air conditioner normal mode operation continues with Patrol LED and Timer LED blinking and H58
is indicated.
Timer LED will always blinking and the Patrol LED continues blinking if the Patrol operation is ON
and stops blinking if the patrol operation is OFF.
During Patrol individual mode
Power supply to Patrol sensor is OFF
Patrol LED and Timer LED blinking and H58 is indicated.
Timer LED will always blinking and the Patrol LED continues blinking if the Patrol operation is ON
and stops blinking if the Patrol operation is OFF.

o Error cancel condition:


Power supply reset

Patrol Operation Demo Mode


o Patrol Operation Demo Mode start condition
Press Auto OFF/ON button at indoor unit for 5 seconds to enter Forced Cooling Operation, then press
Patrol button at remote control for 5 seconds and release.
o The Patrol indicator change color every 10 seconds follows the pattern below for demo purpose:
Blue

o
o

 (10 seconds) 
 (10 seconds) 

Orange

 (10 seconds) 
 (10 seconds) 

Red

" (10 seconds)




During demo, all operation stops, remote control buttons and auto OFF/ON button are ignored.
Patrol Operation Demo Mode stop condition
Press Patrol button for 5 seconds and release.
Power supply reset.

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11.11 E-Ion Operation


Press OFF/ON
OFF timer activates

1
Operation stop
Indicator LED

3
Cooling Mode only
Indicator LED

ON Timer activates

Power

e-ion

Patrol

Power

e-ion

Patrol

Press e-ion
OFF Timer

Press e-ion

LED off
LED on

activates

Press OFF/ON
OFF timer activates

e-ion individual operation


Indicator LED
Power

e-ion

Patrol

Press Mode

Press e-ion

Press e-ion

Cooling Mode with


e-ion operation
Indicator LED
Power

e-ion

Patrol

This operation provides clean air by producing negative ions to attract dust captured at the positively charged
active e-ion filters.

e-ion operation start condition


o During unit running at any operation mode, if e-ion button is pressed, combination operation (operation
mode + e-ion operation) starts.
o During unit is OFF, if e-ion button is pressed, e-ion individual operation starts.

e-ion operation stop condition


o When OFF/ON button is pressed to stop the operation.
o When e-ion button is pressed again.
o When Patrol button is pressed.
o When OFF Timer activates.

e-ion operation pause condition


o When indoor fan stop (during deice, odor cut control, thermostat off, etc.). e-ion operation resume after
indoor fan restarts.
o When indoor intake temperature 40C. e-ion operation resume after indoor intake temperature < 40C
continuously for 30 minutes.

Indoor fan control


o During any operation mode combines with e-ion operation, fan speed follows respective operation mode.
o During e-ion individual operation only Auto Fan Speed and no Powerful operation is allowed. Even if Fan
Speed button is pressed, no signal is sent to air conditioner, and no change on LCD display.
Auto Fan Speed for e-ion operation switches from SHi to Hi after 4 hours of operation.

Airflow direction control


o During any operation mode combines with e-ion operation, air flow direction follows respective operation
mode.
o During e-ion individual operation, only Auto Air Swing is allowed. Even if Air Swing button is pressed, no
signal is sent to air conditioner, and no change on LCD display.

Timer control
o When ON timer activates when unit stops, previous operation resumes and restored last saved e-ion
operation status.
o When ON timer activates during any operation, no change and carry on current operation.
o When OFF timer activates during any operation, all operation stops and the latest e-ion operation status is
saved.

Indicator
o When e-ion operation starts, e-ion indicator ON.
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Remote Control Receiving Sound


o Normal Operation
o e-ion Operation
o Stop
o e-ion individual Operation

e-ion Operation
Normal Operation
e-ion individual Operation
Stop

: Beep
: Beep
: Beep
: Long Beep

Power failure
o During e-ion individual operation, if power failure occurs, after power resumes, e-ion individual operation
resumes immediately.
o During combination operation, if power failure occurs, after power resumes, combination operation resume
immediately.
o e-ion operation status is not memorized after OFF the unit. After OFF, when the operation is ON again, air
conditioner operates without e-ion operation.

e-ion Check Mode


o To check if e-ion is malfunctioning, press e-ion button and then follow by Check button to enter e-ion
Check Mode and supplies power to the Active e-ion Air Purifying System.
o If abnormal discharge is detected at filter (short-circuited) due to water or dust adhesion, etc., the e-ion
indicator blinks immediately.

Error Detection Control


When e-ion indicator blink, it indicates error listed below:
o Active e-ion Air Purifying system PCB main connector open:
Judgment Method
During e-ion operation (include during Patrol operation), Active e-ion Air Purifying system main
connector to PCB is opened.

Troubleshooting Methods
Connect the connector or stop operation (include during Patrol operation) to cancel the blinking.

Abnormal Discharge error:


Judgment Method
During e-ion operation, feedback voltage is-Lo (at microcontroller) is detected, it is judged abnormal
discharge and stops power supplies to the Active e-ion Air Purifying system.
Abnormal discharge is caused by ionizer or filters high voltage power supply short-circuits due to
water or dust adhesion, and so forth.
When abnormal discharge occurred, every 30 minutes the unit supplies power to the Active e-ion Air
Purifying system.
When abnormal discharge occurs for 24 times continuously, e-ion indicator blinks (not applicable for
e-ion Check Mode, where the error will shows immediately despite the 24 times counter)

Troubleshooting Method
Press e-ion button or OFF/ON button to stop the operation and check the Active e-ion Air
Purifying system main connector to PCB.
After that, press e-ion button again to confirm the e-ion indicator not blinking.
The 24 times counter will be clear after 10 minutes of normal operation or when operation stops.

Error Reset Method


Press OFF/ON button to OFF the operation.
Press AUTO OFF/ON button at indoor unit to OFF the operation.
OFF Timer activates
Press e-ion button during e-ion individual mode.
Power supply reset

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Active e-ion Air Purifying system breakdown error:


Judgment Method
When hi-feedback voltage (at microcontroller) supplied to filter during e-ion stop, Active e-ion Air
Purifying system breakdown error shows immediately.
It is due to indoor PCB or filters high voltage power supply damage.
Operations except e-ion continue. Both Timer indicator and e-ion indicator blink.

Troubleshooting Method
Press e-ion button or OFF/ON button to stop the operation.
Change main circuit board or filters high voltage power supply.
When lo-feedback voltage supplied to Active e-ion Air Purifying system during e-ion operation, e-ion
indicator and Timer indicator stop blinking.

11.12 Mild Dry Cooling Operation

This operation helps to prevent decreases in room humidity while maintaining the setting temperature.
During unit running at Cooling operation mode, if Mild Dry Cooling button is pressed, Mild Dry Cooling operation
starts and Mild Dry Cooling indicators turns ON.
Mild dry cooling operation is unavailable when the unit is operating Auto mode, Soft Dry mode, Patrol individual
operation or e-ion individual operation.
Mild dry cooling operation is cancelled when the unit turned OFF, or when the operation mode changed from
Cooling to other mode.
Powerful, Quiet and Mild Dry Cooling mode cannot function at the same time, the unit will follows the operation
according to the last signal received.
During this operation, the compressor frequency changes according to operating condition to prevent room
humidity decreases and when AUTO AIR SWING is set, the vertical airflow direction fixed at lower limit position.

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12.

Protection Control

12.1

Restart Control (Time Delay Safety Control)

The compressor will not turn on within 3 minutes from the moment operation stops, although the unit is turned on
again by pressing OFF/ON button at remote control within this period.
This control is not applicable if the power supply is cut off and on again.
This phenomenon is to balance the pressure inside the refrigerant cycle.

12.2

Once the air conditioner is turned on, the compressor will not stop within 30 seconds in a normal operation
although the intake air temperature has reached the thermo-off temperature. However, force stop by pressing the
OFF/ON button at the remote control is permitted or the Auto OFF/ON button at indoor unit.
The reason for the compressor to force operation for minimum 30 seconds is to allow the refrigerant oil run in a
full cycle and return back to the outdoor unit.

12.3

30 Seconds Forced Operation

Total Running Current Control

When the outdoor unit total running current (AC) exceeds X value, the frequency instructed for compressor
operation will be decreased.
If the running current does not exceed X value for 5 seconds, the frequency instructed will be increased.
However, if total outdoor unit running current exceeds Y value, compressor will be stopped immediately for 3
minutes.
Model
Operation Mode
Cooling / Soft Dry (A)
Cooling / Soft Dry (B)

S18***
X (A)
9.2
8.1

S24***
Y (A)
15.0
15.0

X (A)
11.1
10.3

Y (A)
19.0
19.0

The first 30 minutes of cooling operation, (A) will be applied.

(B)
38.5C
37.5C

(A)
Outdoor air temperature

12.4

IPM (Power Transistor) Prevention Control

Overheating Prevention Control


o When the IPM temperature rises to 100C, compressor operation will stop immediately.
o Compressor operation restarts after 3 minutes the temperature decreases to 95C.
DC Peak Current Control
o When electric current to IPM exceeds set value of 18.5A, the compressor will stop operate.
During operation starts, if the DC peak current is detected after 30 seconds, the operation will restart
after 2 minutes.
During operation starts, if the DC peak current is detected within 30 seconds, the operation will restart
after 1 minute.
o After compressor starts for 30 seconds, if DC peak current is detected exceeding 18.5A and this condition
repeats continuously for 7 times, all indoor and outdoor relays will be cut off. Timer LED blinks and F99
indicated.

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12.5

Compressor Overheating Prevention Control

Instructed frequency for compressor operation will be regulated by compressor discharge temperature. The
changes of frequency are as below.
If compressor discharge temperature exceeds 112C, compressor will be stopped, occurs 4 times per 20 minutes,
timer LED will be blinking. F97 is indicated.
112C

Compressor=OFF

110C

Compressor Frequency
Reduced

100C

Compressor Frequency
Maintain
Free

97C

96C

90C

Comp Discharge temperature

12.6

Control start conditions


o For 5 minutes, the compressor continuously operates and outdoor total current is between 0.65A and 1.65A.
o During Cooling and Soft Dry operation:
Indoor suction temperature indoor piping temperature is below 4C
Control contents
o Compressor stops (and restart after 3 minutes).
o If the conditions above happened 2 times within 20 minutes, the unit will:
Stop operation
Timer LED blinks and F91 indicated.

12.7

Low Frequency Protection Control 1

When the compressor operates at frequency lower than 25Hz continued for 20 minutes, the operation frequency
will be changed to 24Hz for 2 minutes.

12.9

Compressor Tank Temperature Rise Protection Control

Control start conditions


o For 5 minutes, the compressor continuously operates and outdoor total current is between 0.65A and 1.65A.
o During Cooling and Soft Dry operation:
Indoor suction temperature -indoor piping temperature is below 4C.
Indoor temperature and outdoor temperature is 305C.
Remote Control setting 16C and Hi Fan Speed.
Control contents
o Compressor stops (and restart after 3 minutes)
o If the conditions above happened 2 times within 20 minutes, the unit will:
Stop operation
Timer LED blinks and F91 indicated.

12.8

Low Pressure Prevention Control (Gas Leakage Detection)

Low Frequency Protection Control 2

When all below conditions comply, the compressor frequency will changed to lower frequency.
Temperature, T, for:
Indoor intake air (C)
Outdoor air (C)
Indoor heat exchanger (C)

Cooling / Soft Dry


T < 14 or T 30
T < 13 or T 38
T < 30

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12.10 Outdoor Air Temperature Control

The compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the
diagram below.
This control will begin 1 minute after the compressor starts.
Compressor frequency will adjust based on outdoor air temperature.
Free
38C
37C
Limited Frequency
Outdoor air temperature

12.11 Cooling Overload Control

Pipe temperature limitation / restriction.


o Detects the outdoor pipe temperature and carry out restriction / limitation below (Limit the compressor
operation frequency)
o The compressor stops if outdoor pipe temperature exceeds 61C.
o If the compressor stops 4 times in 20 minutes, Timer LED blinks (F95 indicated: Outdoor high pressure rise
protection)

12.12 Freeze Prevention Control

When indoor heat exchanger temperature is lower than 0C continuously for 6 minutes, compressor will stops
operation.
Compressor will resume its operation 3 minutes after the indoor heat exchanger is higher than 13C.
At the same time, indoor fan speed will be higher than during its normal operation.
If the indoor heat exchanger temperature is higher than 13C for 5 minutes, the fan speed will return to its normal
operation.

12.13 Freeze Prevention Control 2

Control start conditions


o During Cooling operation and soft dry operation
During thermo OFF condition, indoor intake temperature is less than 10C or
Compressor stops for freeze prevention control
o Either one of the conditions above occurs 5 times in 60 minutes.
Control contents
o Operation stops
o Timer LED blinks and H99 indicated

12.14 Dew Prevention Control

To prevent dew formation at indoor unit discharge area.


This control will be activated if:
o Cooling mode or Quiet mode is activated.
o Remote control setting temperature is less than 25C.
o Fan Speed is at CLo or QLo.
o Room temperature is constant (1C) for 30 minutes.
o Compressor is continuously running.
Fan speed will be adjusted accordingly in this control.
o Fan speed will be increased slowly if the unit is in quiet mode but no change in normal cooling mode.

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13. Servicing Mode


13.1 Auto Off/On Button
Auto OFF/ON
Button Pressed

Auto OFF/ON
Button Pressed
5 sec

Auto Operation

Test Run Operation


(Forced Cooling Operation)

Stop

AUTO OPERATION MODE


The Auto Operation will be activated immediately once the Auto OFF/ON button is pressed. This operation
can be used to operate air conditioner with limited function if remote control is misplaced or malfunction.

TEST RUN OPERATION (FOR PUMP DOWN/SERVICING PURPOSE)


The Test Run Operation will be activated if the Auto OFF/ON button is pressed continuously for more than 5
seconds. A beep sound will be heard at the fifth seconds, in order to identify the starting of this operation.
The Auto OFF/ON button may be used together with remote control to set / change the advance setting of air
conditioner operation.
Main unit always continue Test Run (forced cooling) operation.
5 sec
Auto Operation

8 sec

11 sec

16 sec

Test Run Operation


Remote Control Number Remote Control Receiving
(Forced Cooling Operation)
Switch Mode
Sound OFF/ON
Beep

Beep x 2

Beep x 3

Beep x 4

Press AC Reset, then


any key at remote control

Press AC Reset, then


Check at remote control

REMOTE CONTROL NUMBER SWITCH MODE


The Remote Control Number Switch Mode will be activated if the Auto OFF/ON button is pressed
continuously for more than 11 seconds (3 beep sounds will occur at 11th seconds to identify the Remote
Control Number Switch Mode is in standby condition), press AC Reset button and then press any button at
remote control to transmit and store the desired transmission code to the EEPROM.
There are 4 types of remote control transmission code could be selected. The indoor unit will only operate
when received signal with same transmission code from remote control. This could prevent signal
interference when there are 2 or more units installed nearby together.
To change remote control transmission code, short or open jumpers at the remote control printed circuit
board.
Remote Control Printed Circuit Board
Jumper A (J-A)
Jumper B (J-B)
Remote Control No.
Short
Open
A (Default)
Open
Open
B
Short
Short
C
Open
Short
D

REMOTE CONTROL RECEIVING SOUND OFF/ON MODE


The Remote Control Receiving Sound OFF/ON Mode will be activated if the Auto OFF/ON button is pressed
continuously for more than 16 seconds (4 beep sounds will occur at 16th seconds to identify the Remote
Control Receiving Sound OFF/ON Mode is in standby condition) and press AC Reset button and then press
Check button at remote control.
Press Auto OFF/ON button to toggle remote control receiving sound.
- Short beep: Turn ON remote control receiving sound.
- Long beep: Turn OFF remote control receiving sound.
After Auto OFF/ON button is pressed, the 20 seconds counter for Remote Control Receiving Sound OFF/ON
Mode is restarted.
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13.2 Remote Control Button


13.2.1 SET Button

To check remote control transmission code and store the transmission code to EEPROM
o Press Set button for more than 10 seconds by using pointer
o Press Timer Set button unit a beep sound is heard as confirmation of transmission code change.
To change the air quality sensor:
o Press and release by using pointer
o Press the Timer Decrement button to select sensitivity:
1. Low sensitivity
2. Standard (Default)
3. Hi sensitivity
o Confirm setting by pressing Timer Set button, a beep sound will be heard. LCD returns to original display
after 2 seconds.
o LCD returns to original display if remote control does not operate for 30 seconds.

13.2.2 CLOCK Button

To change the remote control time format:


o Press for more than 5 seconds

13.2.3

RESET (RC) Button

To clear and restore the remote control setting to factory default.


o Press once to clear the memory

13.2.4 TIMER

To change indoor unit indicators intensity:


o Press continuously for 5 seconds.

13.2.5 TIMER

To change remote control display from Degree Celsius (C) to Degree Fahrenheit (F)
o Press continuously for 10 seconds.

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14. Troubleshooting Guide


14.1 Refrigeration Cycle System
In order to diagnose malfunctions, ensure the air conditioner is free
from electrical problems before inspecting the refrigeration cycle.
Such problems include insufficient insulation, problem with the
power source, malfunction of a compressor and a fan. The normal
outlet air temperature and pressure of the refrigeration cycle
depends on various conditions, the standard values for them are
shown in the table to the right.

Different in the intake


and outlet
air temperatures

Normal Pressure and Outlet Air Temperature (Standard)


Outlet air
Gas Pressure
Temperature
Mpa
2
(C)
(kg/cm G)
Cooling Mode

0.9 ~ 1.2 (9 ~ 12)

12 ~ 16

Condition: Indoor fan speed = High


Outdoor temperature = 35C at cooling mode.
Compressor operate at rated frequency

Normal

Measuring the air


temperature different

Measuring electric current


during operation

Measuring gas side


pressure

More than 8C
(15 minutes after an
operation is started) at
cooling mode.

Less than 8C at the cooling mode

Value of electric current


during operation

Higher than specified

Dusty condenser
preventing heat radiation
Excessive amount
of refrigerant

Lower than specified

Gas side
pressure

Cooling
Mode

High
Low

Low

Inefficient compressor
Insufficient refrigerant
Clogged strainer or
capillary cube

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14.1.1 Relationship between the condition of the air conditioner and pressure and
electric current
Condition of the
air conditioner

Cooling Mode
Low Pressure

High Pressure

Electric current during operation

Insufficient refrigerant
(gas leakage)

Clogged capillary tube or


strainer

Short circuit in the indoor unit

Heat radiation deficiency


of the outdoor unit

Inefficient compression

Carry out the measurement of pressure, electric current, and temperature fifteen minutes after an operation is started.

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14.2 Breakdown Self Diagnosis Function


14.2.1

Self Diagnosis Function (Three Digits Alphanumeric Code)

Once error occurred during operation, the unit will stop its operation, and Timer LED blinks.
Although Timer LED goes off when power supply is turned off, if the unit is operated under a breakdown
condition, the LED will ON again.
In operation after breakdown repair, the Timer LED will not blink. The last error code (abnormality) will be stored
in IC memory.

14.2.2 To Make a Diagnosis


1
2
3
4
5
6

7
8

Timer LED starts to blink and the unit automatically stops the operation.
Press the CHECK button on the remote control continuously for 5 seconds.
- - will be displayed on the remote control display.
Note: Display only for - - (No signal transmission, no receiving sound and
no Power LED blinking)
Press the TIMER or button on the remote control. The code H00 (no
abnormality) will be displayed and signal will be transmit to the main unit.
Each press of the button ( or ) will increase error code number and
transmit error code signal to the main unit.
When the latest abnormality code on the main unit and code transmitted
from the remote control are matched, Power LED will light up for 30
seconds and a beep sound (continuously for 4 seconds) will be heard. If
no codes are matched, Power LED will light up for 0.5 seconds and no
sound will be heard.
The breakdown diagnosis mode will be canceled unless pressing the
CHECK button continuously for 5 seconds or operating the unit for 30
seconds.
The LED will be off if the unit is turned off or the RESET button on the main
unit is pressed.

14.2.3 To Display Memorized Error Code (Protective Operation)


1
2
3
4
5
6
7
8

Turn power on.


Press the CHECK button on the remote control
- - will be displayed on the remote control display.
Note: Display only for - - (No signal transmission, no receiving sound and no Power LED blinking)
Press the TIMER or button on the remote control. The code H00 (no abnormality) will be displayed
and signal will be transmit to the main unit.
Each press of the button ( or ) will increase error code number and transmit error code signal to the main
unit.
When the latest abnormality code on the main unit and code transmitted from the remote control are matched,
Power LED will light up for 30 seconds and a beep sound (continuously for 4 seconds) will be heard. If no
codes are matched, Power LED will light up for 0.5 seconds and no sound will be heard.
The breakdown diagnosis mode will be canceled unless pressing the CHECK button continuously for 5
seconds or operating the unit for 30 seconds.
The same diagnosis can be repeated by turning power on again.

14.2.4 To Clear Memorized Error Code after Repair (Protective Operation)


1
2
3

Turn power on (in standby condition).


Press the AUTO button for 5 seconds (a beep sound is heard) on the main unit to operate the unit at
Forced Cooling Operation Mode.
Press the CHECK button on the remote control for about 1 second with a pointed object to transmit signal to
main unit. A beep sound is heard, and the Error Code is cleared.

14.2.5 Temporary Operation (Depending On Breakdown Status)


1
2

Press the Auto OFF/ON button on the main unit (a beep sound is heard) to operate the unit. (Remote
control is enable again).
The unit can be temporarily be used until repaired.
Error Code
H23
H27, H28

Operation
Cooling
Cooling

Temporary items
Emergency Operation
with limited power

43
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14.3 Error Code Table


Diagnosis
Abnormality / Protection control
display
H00
No abnormality detected
H11
Indoor / Outdoor abnormal
communication
H12
Connection capability rank abnormality
H14

H16

Indoor intake air temperature sensor


abnormality
Outdoor compressor temperature sensor
abnormality
Outdoor current transformer open circuit

H19

Indoor fan motor mechanism locked

H23

Indoor heat exchanger temperature


sensor abnormality
e-ion abnormality

H15

Abnormality Judgment
> 1 min after starting
operation
Continuously for 90 sec
after power supplied
Continue for 5 sec.

Emergency
Primary location to verify
Operation
Normal operation
Indoor fan operation Internal / external cable connection
only
Indoor / outdoor PCB
-

Continue for 5 sec.

7 occurrences
continuously
Continue for 5 sec.

Outdoor air temperature sensor


abnormality
Outdoor heat exchanger temperature
sensor abnormality

Continue for 5 sec.

Continue for 5 sec.

Continue for 5 sec.

H33
H38
H58

Discharge temperature sensor


abnormality
Indoor / outdoor wrong connection
Indoor / outdoor mismatch (brand code)
Gas sensor abnormality

H97

Outdoor fan lock abnormality

H98

Indoor temperature rise abnormality

H99

Indoor heat exchanger freeze prevention


protection
4 way valve switching failure *

H25
H27
H28
H30

F11
F90
F90

System and compressor microcomputer


communication error(for S10*** only)
Power factor correction abnormality

F91

Refrigerant cycle abnormal

F93

Outdoor compressor abnormal revolution

F95

Cooling high pressure protection

F96

Intelligent power transistor overheating


protection
Compressor temperature rise protection
control

F97

F98

Total running current protection

F99

Outdoor direct current (DC) peak


detection

Continue for 6 hours

2 occurrences within 30
minutes
-

4 occurrences within 30
minutes
2 occurrences within 5
seconds
4 occurrences within 20
minutes
2 occurrences within 20
minutes
4 occurrences within 20
minutes
4 occurrences within 20
minutes
-

4 occurrences within 20
minutes
7 occurrences
continuously

Intake air temperature sensor


(defective or disconnected)
Compressor temperature sensor
(defective or disconnected)
Outdoor PCB
IPM (Power transistor) module
Indoor PCB
Fan motor
Heat exchanger temperature sensor
(defective or disconnected)
Indoor PCB
e-ion PCB
Outdoor temperature sensor
(defective or disconnected)
Outdoor heat exchanger
temperature sensor (defective or
disconnected)
Outdoor discharge temperature
sensor (defective or disconnected)
Indoor / outdoor supply voltage
Gas sensor
(defective or disconnected)
Outdoor fan motor locked

Air filter dirty


Air circulation short circuit
Insufficient refrigerant
Air filter dirty
4-way valve
v-coil
Compressor
Outdoor PCB
Outdoor PCB

No refrigerant ( 3-way valve is


closed)
Outdoor compressor

Outdoor refrigerant circuit

Excess refrigerant
Improper heat radiation
IPM (Power transistor)
Insufficient refrigerant
Improper heat radiation
Outdoor PCB
IPM (Power transistor)
Compressor

Note:
Frequency measured and fan speed fixed
* For cooling only model, it is the indication when indoor heat exchanger sensor or indoor air intake sensor has
abnormality.
The memory data of error code is erased when the power supply is cut off, or press the Auto Switch until beep
sound heard following by pressing the CHECK button at remote control.
Although operation forced to stop when abnormality detected, emergency operation is possible for certain errors
(refer to Error Code Table) by using remote control or Auto OFF/ON button at indoor unit. However, the remote
control signal receiving sound is changed from one beep to four beep sounds.

44
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14.4 Troubleshooting Flowchart


14.4.1

H11 (Indoor/Outdoor Abnormal Communication)

Malfunction Decision Conditions


During startup and operation of cooling and heating, the data received from outdoor unit in indoor unit signal
transmission is checked whether it is normal.
Malfunction Caused
Faulty indoor unit PCB.
Faulty outdoor unit PCB.
Indoor unit-outdoor unit signal transmission error due to wrong wiring.
Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the
indoor and outdoor units.
Indoor unit-outdoor unit signal transmission error due to disturbed power supply waveform.
Troubleshooting
When abnormality indication starts again
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.

Check the indoor-outdoor units connection wires.

YES

Is there any wiring error?

Correct the indoor-outdoor units


connection wires

Replace outdoor PCB

Replace indoor unit PCB.

NO
Disconnect terminal 3 wire and measure Vdc between terminal
2 & 3 from the outdoor unit.

NO

Is the Vdc fluctuate between 20-70Vdc?


YES
Reconnect terminal 3 wire and measure Vdc between terminal
2 & 3 from the outdoor unit.

NO

Is the Vdc fluctuate between 20-50Vdc?

45
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14.4.2 H12 (Indoor/Outdoor Capacity Rank Mismatched)


Malfunction Decision Conditions
During startup, error code appears when different types of indoor and outdoor units are interconnected.
Malfunction Caused
Wrong models interconnected.
Wrong indoor unit or outdoor unit PCBs mounted.
Indoor unit or outdoor unit PCBs defective.
Indoor-outdoor unit signal transmission error due to wrong wiring.
Indoor-outdoor unit signal transmission error due to breaking of wire 3 in the connection wires between the indoor
and outdoor units.
Troubleshooting
When abnormality indication starts again
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.

Check the indoor and outdoor unit connection wires

YES

Is there any wiring error?

Correct the indoor-outdoor units connection wires

NO
Check indoor and outdoor units model number.

NO

Is indoor unit and outdoor unit model numbers matched?

Match the compatible model(s)

YES
Check the spare part numbers of the indoor and outdoor unit
PCBs and compare with their Part Lists
YES
NO

Matched compatibility?

Change for the specified indoor or outdoor unit


PCB

Replace the indoor and outdoor unit PCBs

46
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14.4.3

H14 (Indoor Intake Air Temperature Sensor Abnormality)

Malfunction Decision Conditions


During startup and operation of cooling and heating, the temperatures detected by the indoor intake air
temperature sensor are used to determine sensor errors.
Malfunction Caused
Faulty connector connection.
Faulty sensor.
Faulty PCB.
Troubleshooting
When abnormality indication starts again

For safety reason and to prevent component


breakdown, always switch off the power
before remove and connect the component.

Check the connector connection:

Turn off the power

Check the connector connection

Is the connector connection normal?

NO

Connector poor contact


Correct the connection

NO

Defect in indoor intake air temperature sensor


Replace the indoor intake air temperature
sensor

YES
Check the indoor intake air temperature sensor:

Plug out connector from the indoor unit PCB

Measure the resistance of the indoor intake air


temperature sensor

Is the measured resistance of the indoor intake air


temperature sensor matches the value specified in its
characteristic chart?
YES

Sensor (Thermistor)
Characteristics

70

1 Pipe temp. Sensor


2 Intake Air Temp. Sensor

60

Resistance (k)

50
1

40

30
20
10
0

-10

10

20

30

40

50

Temperature (C)

47
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Defect in indoor unit PCB


Replace the indoor unit PCB

14.4.4 H15 (Compressor Temperature Sensor Abnormality)


Malfunction Decision Conditions
During startup and operation of cooling and heating, the temperatures detected by the outdoor compressor
temperature sensor are used to determine sensor errors.
Malfunction Caused
Faulty connector connection.
Faulty sensor.
Faulty PCB.
Troubleshooting
When abnormality indication starts again

Check the connector connection:

Turn off the power

Check the connector connection

For safety reason and to prevent component


breakdown, always switch off the power
before remove and connect the component.

Is the connector connection normal?

NO

Connector poor contact


Correct the connection

NO

Defect in outdoor compressor temperature sensor


Replace the outdoor compressor temperature sensor

Defect in outdoor unit PCB


Replace the outdoor unit PCB

YES
Check the outdoor compressor temperature sensor:

Plug out connector from the outdoor unit PCB

Measure the resistance of the outdoor compressor


temperature sensor

Is the measured resistance of the outdoor compressor


temperature sensor matches the value specified in its
characteristic chart?
YES

70

Compressor Temp. Sensor


(Thermistor) Characteristics

60

Resistance (k)

50
40
30
20
10
0

20

40

60

80

100

120

140

Temperature (C)

48
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14.4.5

H16 (Outdoor Current Transformer Open Circuit)

Malfunction Decision Conditions


A current transformer (CT) is detected by checking the compressor running frequency ( rated frequency) and
CT detected input current (less than 1.14A) for continuously 20 seconds.
Malfunction Caused
CT defective
Outdoor PCB defective
Compressor defective (low compression)
Troubleshooting
When abnormality indication starts again

For safety reason and to prevent


component breakdown, always switch
off the power before remove and
connect the component.

Check the functionality of current transformer (CT)

Is the CT open circuit?

YES

Replace the outdoor PCB

YES

Replace Compressor due to compressor low


compression

Check for gas leaking source; Repair or replace


defected part(s).

NO
Force heating operation and measure:

Running current

Suction pressure

Is the running current less than 0.65A and suction pressure


120psi?

NO

49
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14.4.6 H19 (Indoor Fan Motor DC Motor Mechanism Locked)


Malfunction Decision Conditions
The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor
(feedback of rotation > 2550rpm or < 50rpm)
Malfunction Caused
Operation stops due to short circuit inside the fan motor winding.
Operation stops due to breaking of wire inside the fan motor.
Operation stops due to breaking of fan motor lead wires.
Operation stops due to Hall IC malfunction.
Operation error due to faulty indoor unit PCB.
Troubleshooting
When abnormality indication starts again
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.

Turn off power supply and rotate fan by hand


NO
Does fan rotate smoothly?

Replace fan motor

YES
Turn power supply on and operate fan.

YES

Does it rotate?

Stop fan motor

NO
Turn off power supply and disconnect fan motor connector,
then turn power on.

Check the rotation feedback output from fan motor.

Check the output of fan motor from indoor PCB

Rotate the fan motor by hand, is the rotation feedback


voltage 15Vdc (pin 7 & 4) generated?
YES

Is the motor power supply voltage ~325Vdc (pin 1 & 4)


generated?

NO

Is the motor control voltage 15Vdc (pin 5 & 4) generated?

NO

Operate the fan, is the rotation command voltage 1~5Vdc (pin 6


& 4) generated?

NO

YES

50
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Replace indoor PCB

Replace fan motor

NO

14.4.7

H23 (Indoor Pipe Temperature Sensor Abnormality)

Malfunction Decision Conditions


During startup and operation of cooling and heating, the temperatures detected by the indoor heat exchanger
temperature sensor are used to determine sensor errors.
Malfunction Caused
Faulty connector connection.
Faulty sensor.
Faulty PCB.
Troubleshooting
When abnormality indication starts again

Check the connector connection:

Plug out connector from the indoor unit PCB

Measure the resistance of the indoor pipe temperature


sensor

Is the connector connection normal?

For safety reason and to prevent component


breakdown, always switch off the power
before remove and connect the component.

NO

Connector poor contact


Correct the connection

NO

Defect in outdoor intake air temperature sensor


Replace the outdoor intake air temperature
sensor

Detect in outdoor unit PCB


Replace the outdoor unit PCB

YES
Check the outdoor air temperature sensor:

Plug out connector from the outdoor unit PCB

Measure the resistance of the outdoor intake air


temperature sensor

Is the measured resistance of the outdoor intake air


temperature sensor matches the value specified in its
characteristic chart?
YES

Sensor (Thermistor)
Characteristics

70

1 Pipe temp. Sensor


2 Intake Air Temp. Sensor

60

Resistance (k)

50
1

40

30
20
10
0

-10

10

20

30

40

50

Temperature (C)

51
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14.4.8

H25 (e-ion Air Purifying System Abnormal)

Malfunction Decision Conditions


During standby of cooling and heating operation, e-ion breakdown occurs and air conditioner stops operation.
Malfunction Caused
Faulty indoor main PCB.
Faulty indoor e-ion power module.
Troubleshooting
When abnormality indication starts again

For safety reason and to prevent component


breakdown, always switch off the power
before remove and connect the component.

Check the indoor unit main PCB CN-CLN terminal 4 & 2 DC


voltage:
Turn off the power
Disconnect the CN-CLN connector
Turn on the power, measure the DC voltage between
CN-CLN terminal 4 & 2

E-ion power
module

Is the DC voltage measured at 5Vdc?

YES

Defect in indoor main PCB


Replace the indoor unit main PCB

YES

Defect in indoor unit e-ion power module


Replace the indoor unit e-ion power module

Defect in indoor unit main PCB


Replace the indoor unit main PCB

NO

Turn off the power, and reconnect CN-CLN connector


Turn on the power, and measure again the DC voltage
between CN-CLN channel 4 & 2

Is the voltage measured at 5Vdc?


NO

52
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14.4.9

H27 (Outdoor Air Temperature Sensor Abnormality)

Malfunction Decision Conditions


During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature
sensor are used to determine sensor errors.
Malfunction Caused
Faulty connector connection.
Faulty sensor.
Faulty PCB.
Troubleshooting
When abnormality indication starts again

Check the connector connection:

Turn off the power

Check the connector connection

Is the connector connection normal?

For safety reason and to prevent component


breakdown, always switch off the power
before remove and connect the component.
NO

Connector poor contact


Correct the connection

Defect in outdoor air temperature sensor


Replace the outdoor air temperature sensor

Defect in outdoor unit PCB


Replace the outdoor unit PCB

YES
Check the outdoor air temperature sensor:

Plug out connector from the outdoor unit PCB

Measure the resistance of the outdoor air temperature


sensor

Is the measured resistance of the outdoor air temperature


sensor matches the value specified in its characteristic
chart?

NO

YES

Sensor (Thermistor)
Characteristics

70

1 Outdoor Air Sensor


2 Outdoor Heat Exchanger
Sensor

60

Resistance (k)

50
40

30
2

20
10
0

-10

10

20

30

40

50

Temperature (C)

53
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14.4.10

H28 (Outdoor Pipe Temperature Sensor Abnormality)

Malfunction Decision Conditions


During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature
sensor are used to determine sensor errors.
Malfunction Caused
Faulty connector connection.
Faulty sensor.
Faulty PCB.
Troubleshooting
When abnormality indication starts again

For safety reason and to prevent


component breakdown, always switch
off the power before remove and
connect the component.

Check the connector connection:

Turn off the power

Check the connector connection


No

Is the connector connection normal?

Connector poor contact


Correct the connection

Defect in outdoor heat exchanger


temperature sensor
Replace the outdoor heat exchanger
temperature sensor

YES
Check the outdoor heat exchanger temperature sensor:

Plug out connector from the outdoor unit PCB

Measure the resistance of the outdoor heat exchanger


temperature sensor

Is the measured resistance of the outdoor heat exchanger


temperature sensor matches the value specified in its
characteristic chart?

No

YES

Sensor (Thermistor)
Characteristics

70

1 Outdoor Air Sensor


2 Outdoor Heat Exchanger
Sensor

60

Resistance (k)

50
40

30
2

20
10
0

-10

10

20

30

40

50

Temperature (C)

54
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Defect in outdoor unit PCB


Replace the outdoor unit PCB

14.4.11

H30 (Compressor Discharge Temperature Sensor Abnormality)

Malfunction Decision Conditions


During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe
temperature sensor are used to determine sensor errors.
Malfunction Caused
Faulty connector connection.
Faulty sensor.
Faulty PCB.
Troubleshooting
When abnormality indication starts again

Check the connector connection:

Turn off the power

Check the connector connection

Is the connector connection normal?

For safety reason and to prevent


component breakdown, always switch
off the power before remove and
connect the component.

NO

Connector poor contact


Correct the connection

Defect in outdoor discharge pipe


temperature sensor
Replace the outdoor discharge pipe
temperature sensor

YES
Check the outdoor discharge pipe temperature sensor:

Plug out connector from the outdoor unit PCB

Measure the resistance of the outdoor discharge pipe


temperature sensor

Is the measured resistance of the outdoor discharge pipe


temperature sensor matches the value specified in its
characteristic chart?

NO

YES

55
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Defect in outdoor unit PCB


Replace the outdoor unit PCB

14.4.12

H33 (Unspecified Voltage between Indoor and Outdoor)

Malfunction Decision Conditions


The supply power is detected for its requirement by the indoor/outdoor transmission.
Malfunction Caused
Wrong models interconnected.
Wrong indoor unit and outdoor unit PCBs used.
Indoor unit or outdoor unit PCB defective.
Troubleshooting
When abnormality indication starts
again

For safety reason and to prevent


component breakdown, always switch
off the power before remove and
connect the component.

NO

H33 occurs intermittently during


operation? (unit has operated
normally before)

NO

NO

NO

H33 occurs right after installation?

H33 occurs right after servicing


and has never occur before?

YES
Has the indoor and outdoor model
matched in voltage rating?

Match the compatible model


(follow specification

Has the PCB (indoor or outdoor)


being replaced?
YES

YES

YES

Has the AC power input dropped


more than 50% of rating?

Has the AC power input dropped


more than 50% of rating? (in most
cases customers do not
NOaware of
the voltage drop but the installed
area has known power supply
issue)

NO

Change outdoor main,


indoor main and PCB

NO
Check DC Voltage after
rectification at outdoor or indoor
PCB. DC Voltage drops below
180Vdc

Change outdoor PCB

Match the compatible model


(follow specification

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Confirm the replaced PCB part


number versus listed in Service
Manual.

Replace with correct PCB

14.4.13

H58 (Patrol Sensor Abnormality)

Malfunction Decision Conditions


If Patrol sensor feedback is 0V or 5V continuous for 6 hours.
Error will display only when the Patrol operation is ON.
Malfunction Caused
Faulty connector connection.
Faulty Patrol sensor.
Troubleshooting
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.

When abnormality indication starts again

Has the error occurred after 6 hours continuous of


PATROL ON function?

Check at indoor PCBs CN-DISP (14-15) and CN-DISP1 (1-2)


connector. No loose cable or broken?

NO

Defective Patrol sensor.


Replace the Patrol sensor.

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Correct loose or broken cable /


connector.

14.4.14

H97 (Outdoor Fan Motor DC Motor Mechanism Locked)

Malfunction Decision Conditions


The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor.
Malfunction Caused
Operation stops due to short circuit inside the fan motor winding.
Operation stops due to breaking of wire inside the fan motor.
Operation stops due to breaking of fan motor lead wires.
Operation stops due to Hall IC malfunction.
Operation error due to faulty outdoor unit PCB.
Troubleshooting
When abnormality indication starts again
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.

Turn off power supply and rotate fan by hand


NO
Does fan rotate smoothly?

Replace fan motor

YES
Turn power supply on and operate fan.

YES

Does it rotate?

Stop fan motor

NO
Turn off power supply and disconnect fan motor connector,
then turn power on.

Check the rotation feedback output from fan motor.

Check the output of fan motor from indoor PCB

Rotate the fan motor by hand, is the rotation feedback


voltage 15Vdc (pin 1 & 4) generated?
YES

Is the motor power supply voltage ~325Vdc (pin 7 & 4)


generated?

NO

Is the motor control voltage 15Vdc (pin 3 & 4) generated?

NO

Operate the fan, is the rotation command voltage 1~5Vdc (pin 2


& 4) generated?

NO

YES

58
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Replace indoor PCB

Replace fan motor

NO

14.4.15

H98 (Indoor High Pressure Protection)

Error Code will not display (no Timer LED blinking) but store in EEPROM
Malfunction Decision Conditions
During heating operation, the temperature detected by the indoor pipe temperature sensor is above 60C.
Malfunction Caused
Clogged air filter of the indoor unit
Dust accumulation on the indoor unit heat exchanger
Air short circuit
Detection error due to faulty indoor pipe temperature sensor
Detection error due to faulty indoor unit PCB
Troubleshooting
When abnormality indication starts again
For safety reason and to prevent
component breakdown, always switch
off the power before remove and
connect the component.

Check the air passage

Is there any short circuit?

YES

Provide sufficient air passage

YES

Clean the air filter

Clean the indoor unit heat exchanger

Replace the indoor pipe temperature


sensor

Replace the indoor unit PCB

Check the indoor unit air filter

Is the air filter dirty?


NO
Check the dust accumulation on the indoor unit heat exchanger

YES

Is the indoor unit heat exchanger dirty?


NO
Check the indoor pipe temperature sensor

NO

Does it conform to the sensor characteristic chart?

59
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14.4.16

H99 (Indoor Freeze Prevention Protection: Cooling or Soft Dry)

Malfunction Decision Conditions


Freeze prevention control takes place (when indoor pipe temperature is lower than 2C)
Malfunction Caused
Clogged air filter of the indoor unit
Dust accumulation on the indoor unit heat exchanger
Air short circuit
Detection error due to faulty indoor pipe temperature sensor
Detection error due to faulty indoor unit PCB
Troubleshooting
When abnormality indication starts again
Check the air passage
Is there any short circuit?

YES

Provide sufficient air passage

YES

Clean the air filter

YES

Clean the indoor unit heat


exchanger

NO

Replace the indoor unit PCB

Defect in indoor unit PCB


Replace the indoor unit PCB

NO
Check the air filter

Is the air filter dirty?


NO
Check the dust accumulation on the indoor unit heat
exchanger

Is the indoor unit heat exchanger dirty?


NO
Check the indoor heat exchanger temperature
sensor

Does it conform to the sensor characteristic chart?


YES

60
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14.4.17

F11 (Indoor Pipe Temperature Sensor Abnormality)

Malfunction Decision Conditions


When cooling operation, when indoor pipe temperature or indoor heat exchanger temperature sensor is above
45C
Malfunction Caused
Faulty connector connection.
Faulty indoor pipe temperature sensor.
Faulty indoor main PCB.
Troubleshooting
When abnormality indication starts again

For safety reason and to prevent


component breakdown, always switch
off the power before remove and
connect the component.

Check the indoor pipe temperature sensor connection.

Does it cable connection loose or connector broken?

YES

Correct loose or broken cable / connector

Replace the indoor pipe temperature


sensor

NO
Check the indoor pipe temperature characteristic.
NO

Does it conform to specification?


YES

The problem still occur after replacing the


sensor.

Replace the indoor main PCB

Sensor (Thermistor)
Characteristics

70

1 Pipe temp. Sensor


2 Intake Air Temp. Sensor

60

Resistance (k)

50
1

40

30
20
10
0

-10

10

20

30

40

50

Temperature (C)

61
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14.4.18

F90 (Power Factor Correction Protection)

Malfunction Decision Conditions


During startup and operation of cooling and heating, when Power Factor Correction (PFC) protection circuitry at
the outdoor unit main PCB senses abnormal high DC voltage level.
Malfunction Caused
DC voltage peak due to power supply surge.
DC voltage peak due to compressor windings not uniform.
Faulty outdoor PCB.
Troubleshooting
When abnormality indication starts again

For safety reason and to prevent


component breakdown, always
switch off the power before remove
and connect the component.

Check the supply voltage


NO

Supply voltage as specified?

Correct the power supply

YES
Operate the system. Verify PFC abnormality by measuring DC
voltage between P (+) and N (-) terminal at the outdoor unit PCB.
YES
(~28Vdc)

Is the DC voltage between P (+) and N (-) terminal normal


between 285~315Vdc)?

Defect in PFC circuitry


Replace the outdoor unit PCB

Replace the compressor

NO
Check the compressor winding resistance:

Turn off the power supply and disconnect the harness U, V


and W.

Measure the winding resistance between U-V,V-W and W-U


NO

Are the compressors winding resistance (U-V, V-W, W-U)


YES

Replace the outdoor unit PCB.

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14.4.19

F91 (Refrigeration Cycle Abnormality)

Malfunction Decision Conditions


During cooling, compressor frequency = Fcmax.
During cooling and heating operation, running current: 0.65A < I < 1.65A.
During cooling, indoor intake - indoor pipe < 4C
Malfunction Caused
Refrigerant shortage (refrigerant leakage)
Poor compression performance of compressor.
2/3 way valve closed.
Detection error due to faulty indoor intake air or indoor pipe temperature sensors.
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F91 indication happens

Check the indoor air intake and pipe


temperature sensors.

Does it conform to the sensor


characteristic chart?

NO

Replace the indoor intake air or pipe


temperature sensor

2/3-way valve opened?

NO

Open 2/3 way valve

YES

Repair the pipe flare or union nuts.


Reclaim and recharge refrigerant.

Replace the capillary tube or dryer.

Replace outdoor unit PCB &


compressor

Procedure complete

YES
Check for gas leaking.

Oil oozing out from the 2/3 way valve?


NO
Capillary tube or dryer clogged?

YES

Charge for a specified amount of fresh


refrigerant.

Refrigerant cycle abnormality error again?

YES

NO

63
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14.4.20

F93 (Compressor Rotation Failure)

Malfunction Decision Conditions


A compressor rotation failure is detected by checking the compressor running condition through the position
detection circuit.
Malfunction Caused
Compressor terminal disconnect
Outdoor PCB malfunction
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F93 indication happens

Turn off power supply. Disconnect U, V


and W wires

Check with inverter checker.

NO

Normal?

IPM defective
Replace outdoor unit PCB

Replace compressor

YES

64
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14.4.21

F95 (Cooling High Pressure Abnormality)

Malfunction Decision Conditions


During operation of cooling, when outdoor unit heat exchanger high temperature data (61C) is detected by the
outdoor pipe temperature sensor.
Malfunction Caused
Outdoor pipe temperature rise due to short circuit of hot discharge air flow.
Outdoor pipe temperature rise due to defective of outdoor fan motor.
Outdoor pipe temperature rise due to defective outdoor pipe temperature sensor.
Outdoor pipe temperature rise due to defective outdoor unit PCB.
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F95 indication happens

Check the outdoor unit installation


condition (during cooling or soft-dry
operation
Is there any improper heat radiation?

YES

Reinstall the outdoor unit


Remove the obstacle(s)
Clean the outdoor heat exchanger

Replace the outdoor fan motor.

Replace compressor

Replace outdoor unit PCB

NO
Is outdoor fan motor operating?

NO

YES
Check the outdoor pipe temperature
sensor.

Does it conform to the sensor


characteristic charts?

NO

YES

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14.4.22

F96 (IPM Overheating)

Malfunction Decision Conditions


During operating of cooling and heating, when IPM temperature data (100C) is detected by the IPM temperature
sensor.
Malfunction Caused
IPM overheats due to short circuit of hot discharge air flow.
IPM overheats due to defective of outdoor fan motor.
IPM overheats due to defective of internal circuitry of IPM.
IPM overheats due to defective IPM temperature sensor.
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F96 indication happens

Check the outdoor unit installation


condition (during cooling or soft-dry
operation
Is there any improper heat radiation?

YES

Reinstall the outdoor unit


Remove the obstacle(s)
Clean the outdoor heat exchanger

Replace the outdoor fan motor.

Defect in IPM
Replace the outdoor unit PCB

NO
Is outdoor fan motor operating?

NO

YES

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14.4.23

F97 (Compressor Overheating)

Malfunction Decision Conditions


During operation of cooling and heating, when compressor tank temperature data (112C) is detected by the
compressor tank temperature sensor.
Malfunction Caused
Refrigerant shortage (refrigerant leakage).
2/3 way valve closed.
Detection error due to faulty compressor tank temperature sensor.
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F97 indication happens

Check the compressor tank temperature


sensor.

Does it conform to the sensor


characteristic chart?

NO

Replace the compressor tank


temperature sensor.

YES

Open the 2/3 way valve.

YES

Repair the pipe flare or union nuts.


Reclaim and recharge refrigerant.

YES

Replace the capillary tube or dryer.

YES

Replace outdoor unit PCB


Replace outdoor unit compressor

Procedure complete

YES
2/3 way valve closed?
NO
Check for gas leakage.

Is Oil oozing out from the 2/3 way valve?


NO
Capillary tube or dryer clogged?
NO
Charge a specified amount of fresh
refrigerant.
Refrigerant cycle abnormality error
happens again?
NO

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14.4.24

F98 (Input Over Current Detection)

Malfunction Decision Conditions


During cooling and heating operation, when an input over-current (16.8A) is detected by checking the input current
value being detected by current transformer (CT) with the compressor running.
Malfunction Caused
Over-current due to compressor failure.
Over-current due to defective outdoor unit PCB.
Over-current due to defective inverter main circuit electrolytic capacitor.
Over-current due to excessive refrigerant.
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F98 indication happens

Get restarted and measure the input


current.

Is Input current > 16.8A?

NO

Replace the outdoor unit PCB.

YES

Repair the pipe flare or union nuts.


Reclaim and recharge refrigerant.

YES

Reclaim and recharge with correct


amount of refrigerant.

Replace outdoor unit PCB


Replace outdoor unit compressor

YES
Turn off power supply. Check the main
circuit electrolytic capacitor.

Normal?
NO
Check refrigerant amount.
NO
Excess refrigerant?
NO

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14.4.25

F99 (Output Over Current Detection)

Malfunction Decision Conditions


During operation of cooling and heating, when an output over-current (18.5A) is detected by checking the current that
flows in the inverter DC peak sensing circuitry.
Malfunction Caused
DC peak due to compressor failure.
DC peak due to defective power transistor(s).
DC peak due to defective outdoor unit PCB.
Troubleshooting
For safety reason and to prevent component
breakdown, always switch off the power
before remove and connect the component.

When F99 indication happens

Get restarted and measure the input


current.

NO

Input current > 18.5A?

Replace the outdoor unit PCB.

Compressor defective due to winding


shorted.
Replace compressor

YES
Check the compressor winding resistance:

Turn off the power and disconnect


the harness U, V and W

Measure the winding resistance


between U-V, V-W and W-U.

Are the compressors winding resistance


(U-V, V-W or U-W) shorted?

YES

NO

Outdoor electronic circuit defect due


to power transistor short
Replace the outdoor unit PCB.

Checking the power transistor


Never touch any live parts for at least 10 minutes after turning off the circuit breaker.
If unavoidable necessary to touch a live part, make sure the power transistors supply voltage is below 50V using
the tester.
For the UVW, make measurement at the Faston terminal on the board of the relay connector.
Testers negative terminal
Testers positive terminal
Normal resistance
Abnormal resistance

Power transistor (+)


UVW

UVW
Power transistor (-)
Power transistor (+)
UVW
Several k to several M
0 or

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UVW
Power transistor (-)

15. Disassembly and Assembly Instructions


WARNING
High Voltage is generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding with
repair work. Failure to heed this caution may result in electric shocks.

15.1 Indoor Electronic Controllers, Cross Flow Fan and Indoor Fan Motor
Removal Procedures
15.1.1 To remove front grille

2.

Remove 2 caps and 2 screws at the


bottom of discharge vane.

3.

Hold both sides of the front grille and


remove it by pulling up and toward
yourself gently.

1.

Lift to open the horizontal vane


and intake grille gently.

Figure 1

15.1.2 To remove horizontal vane

4.

Bend the horizontal vane slightly


to remove vanes shaft from body.

5.

Release the hooks from 2


fulcrums.
Figure 2

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6.

Release the hook that holds the


vertical vanes.

15.1.3 To remove power electronic controller


Hook (left hand side)

7.

Remove the control board cover


by releasing the hook.

8. Detach receiver complete.

Figure 3

13. Pull out the main


electronic controller and
power electronic
controller halfway.

14. Detach 5 connectors as labeled from


the electronic controller. Then pull out
main controller gently
CN-Data

12. Remove screw to


remove terminal board
complete.
11. Detach the HV+ (White) &
HV- (Black) terminal
wires, CN1 and GND then
remove the high voltage
generator.
CN-TH
CN-STM1

10. Detach the CN-DISP


connector then remove
the indicator complete.

CN-STM2
CN-CLN

9.

Detach the Earth wire

Figure 4

Figure 5

AC303 (White)
15. Detach the AC303, RY-PWR and
CN-PCFM connectors from the
electronic controller. Then pull out
power electronic controller gently.

RY-PWR connector
(Black and brown)

CN-PCFM

Figure 6

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15.1.4 To remove discharge grille

17. Remove stepping motor lead wire


connectors (2 pcs).

16. Pull out to remove the drain hose


from the discharge grille

18. Then pull the discharge grille


downward gently to dismantle it

Figure 7

15.1.5

To remove control board

19. Remove 4 screws holding the


control board then pull out the
control board.

Figure 8

15.1.6 To remove cross flow fan and indoor fan motor

20. Remove the screw that holding


the cross flow fan and fan motor
axis.
Figure 9

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22. Remove the bearing by pulling it


out gently

21. Remove the screw from the


evaporator.

Figure 10
23. Push the holdfast to the left and lift up the evaporator.

Evaporator

24. Remove the cross flow fan from


the unit by pulling it to the left and
downward.

25. Fan motor can be removed after the


removal of cross flow fan.
Reminder: To reinstall the fan motor, adjust
the fan motor connector to 45 towards you
before fixing control board.

Figure 11

Cross Flow Fan


Reminder: To reinstall the cross flow
fan, ensure cross flow fan is in line as
shown in figure 12
Figure 12

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16. Technical Data


16.1 Operation Characteristics
16.1.1

CS-S18JKQ CU-S18JKQ

Cooling Characteristic
o Room temperature:
27C (DBT), 19C (WBT)
o Operation condition:
High fan speed
o Piping length:
5m
o Compressor Frequency = Fc
220V

8.0

230V

Current (A)

7.5
7.0
6.5
6.0

Gas Side
Piping Presure (Mpa)

5.5
30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

1.200
1.180
1.160
1.140
1.120

Capacity (kW)

6.000
5.500
5.000
4.500
4.000

Outdoor Air (C)

16.00
15.50
15.00
14.50
14.00

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Piping Length Characteristic


o Room temperature:
27C (DBT), 19C (WBT)
o Operation condition:
High fan speed
o Outdoor temperature: 35C (DBT), 24C (WBT)
o Compressor Frequency = Fc
220V

Current (A)

7.0

230V

6.8
6.6
6.4

Gas Side
Piping Presure (Mpa)

6.2
3

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

1.180
1.160
1.140
1.120
1.100

Capacity (kW)

5.600
5.400
5.200
5.000
4.800

Outdoor Air (C)

16.00
15.50
15.00
14.50
14.00

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16.1.2

CS-S24JKQ CU-S24JKQ

Cooling Characteristic
o Room temperature:
27C (DBT), 19C (WBT)
o Operation condition:
High fan speed
o Piping length:
7.5m
o Compressor Frequency = Fc
220V

Current (A)

10.0

230V

9.0
8.0
7.0
6.0
30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

30

31

32

33

34 35 36 37 38 39
Outdoor Temperature (C)

40

41

42

43

Gas Side
Piping Presure (Mpa)

1.000
0.980
0.960
0.940
0.920
0.900

Capacity (kW)

7.000
6.500
6.000
5.500
5.000

Outdoor Air (C)

14.40
14.20
14.00
13.80
13.60

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Piping Length Characteristic


o Room temperature:
27C (DBT), 19C (WBT)
o Operation condition:
High fan speed
o Outdoor temperature: 35C (DBT), 24C (WBT)
o Compressor Frequency = Fc
220V

Current (A)

8.0

230V

7.8
7.6
7.4

Gas Side
Piping Presure (Mpa)

7.2
3

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

10 11 12 13 14 15 16 17 18 19 20
Piping Length (m)

0.970
0.960
0.950
0.940
0.930

Capacity (kW)

6.100
6.000
5.900
5.800
5.700

Outdoor Air (C)

14.30
14.20
14.10
14.00
13.90

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17. Exploded View and Replacement Pars List


17.1 Indoor Unit

Note
The above exploded view is for the purpose of parts disassembly and replacement.
The non-numbered parts are not kept as standard service parts.
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REF
NO.

QTY.

CS-S18JKQ

CS-S24JKQ

CHASSY COMPLETE

PART NAME & DESCRIPTION

CWD50C1600

REMARK

FAN MOTOR

L6CBYYYL0037

ARW7614AC

CROSS FLOW FAN COMPLETE

CWH02C1077

BEARING ASSY

CWH64K007

SCREW - CROSS FLOW FAN

CWH551146

GENERATOR COMPLETE

CWH94C0028

EVAPORATOR

CWB30C2584

CWB30C2775

FLARE NUT (LIQUID)

CWT251030

FLARE NUT (GAS)

CWT251032

CWT251033

10

E-ION AIR PURIFYING SYSTEM

CWD93C1090

11

HOLDER SENSOR

CWH32143

12

CONTROL BOARD CASING

CWH102370

13

TERMINAL BOARD COMPLETE

CWA28C2357

14

ELECTRONIC CONTROLLER - MAIN

CWA73C3657

CWA73C3661

15

ELECTRONIC CONTROLLER - POWER

CWA745321

16

ELECTRONIC CONTROLLER-HVU

CWA745348

17

ELECTRONIC CONTROLLER-INDICATOR

CWA745286

18

ELECTRONIC CONTROLLER-RECEIVER

CWA745288

19

SENSOR COMPLETE

CWA50C2401

20

CONTROL BOARD TOP COVER

CWH131350

21

INDICATOR HOLDER

CWD933021

22

CONTROL BOARD FRONT COVER

CWH13C1183

23

DISCHARGE GRILLE COMPLETE

CWE20C2892

24

FULCRUM

CWH621103

25

VERTICAL VANE

15

CWE241289

26

CONNECTING BAR

CWE261156

27

CONNECTING BAR

CWE261158

28

CONNECTING BAR

CWE261157

29

CONNECTING BAR

CWE261159

30

CONNECTING BAR

CWE261160

31

AIR SWING MOTOR

CWA981154J

32

AIR SWING MOTOR

CWA98K1012

33

LEAD WIRE - AIR SWING MOTOR

CWA67C8152

34

CAP - DRAIN TRAY

CWH521096

35

HORIZONTAL VANE

CWE24C1295

36

BACK COVER CHASSIS

CWD933031

37

REMOTE CONTROL COMPLETE

CWA75C3223

38

FRONT GRILLE COMPLETE

CWE11C4255

39

INTAKE GRILLE COMPLETE

CWE22C1526

40

GRILLE DOOR

CWE14C1029

41

E-ION FILTER

CWD00K1015

42

SCREW - FRONT GRILLE

XTT4+16CFJ

43

CAP - FRONT GRILLE

CWH521194

44

DRAIN HOSE

CWH851161

45

INSTALLATION PLATE

CWH361098

46

BAG COMPLETE - INSTALLATION SCREW

CWH82C067

47

OPERATING INSTRUCTION

CWF566313

48

INSTALLATION INSTRUCTION

CWF613782

49

INSTALLATION INSTRUCTION

CWF613658

50

POWER SUPPLY CORD

CWA20C2851

CWA20C2854

(Note)
All parts are supplied from PHAAM, Malaysia (Vendor Code: 00029488).
O marked parts are recommended to be kept in stock.

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17.2 Outdoor Unit

NoteThe above exploded view is for the purpose of parts disassembly and replacement.
The non-numbered parts are not kept as standard service part.

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REF. NO.

QTY.

CU-S18JKQ

CU-S24JKQ

DESCRIPTION & NAME


CHASSY ASSY

CWD50K2194

ANTI-VIBRATION BUSHING

CWH50077

COMPRESSOR

5CS130XAD04

NUT-COMPRESSOR MOUNT

CWH56000J

SOUND PROOF MATERIAL

CWG302302

FAN MOTOR BRACKET

CWD541065

FAN MOTOR

CWA951605

SCREW - FAN MOTOR BRACKET

CWH551217

REMARK

SCREW - FAN MOTOR MOUNT

CWH55252J

10

PROPELLER FAN ASSY

CWH03K1017

11

NUT - PROPELLER FAN

CWH561038J

12

CONDENSER

CWB32C2665

CWB32C2667

13

CAPILLARY TUBE A'SSY

CWB15K1277

CWB15K1278

14

STRAINER

CWB11025

15

HOLDER - COUPLING

CWH351036

16

3 WAYS VALVE (GAS)

CWB011361

CWB011362

17

2 WAYS VALVE (LIQUID)

CWB021419

18

SOUND PROOF BOARD

CWH151050

19

TERMINAL COVER

CWH171039A

20

NUT-TERMINAL COVER

CWH7080300J

21

SENSOR COMPLETE

CWA50C2168

22

HOLDER SENSOR

CWMH320001

23

HOLDER SENSOR

CWH32074

24

SENSOR COMPLETE (COMP. DISC.)

CWA50C2181

25

REACTOR

G0C153J00005

26

TERMINAL BOARD ASSY

CWA28K1036J

27

ELECTRONIC CONTROLLER - MAIN

CWA73C3679R

CWA73C3683R

28

CONTROL BOARD COVER (TOP)

CWH131167

29

CABINET SIDE PLATE

CWE041083A

30

HANDLE

CWE161010

31

CABINET SIDE PLATE (LEFT)

CWE041082A

32

CABINET FRONT PLATE CO.

CWE06K1043

33

CABINET TOP PLATE

CWE031031A

34

CONTROL BOARD COVER(BOTTOM)

CWH131168

35

FUSE CAP TERMINAL

K5D303BBA002

36

CONTROL BOARD COVER(RIGHT-TOP)

CWH131169A

37

HANDLE

CWE16000E

38

STRAINER

CWB111004

39

WIRE NET

D041041A

(Note)
All parts are supplied from PHAAM, Malaysia (Vendor Code: 00029488).
O marked parts are recommended to be kept in stock.

Printed in Malaysia
SIBZ0811-00

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