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DICS 6100 CONFIGURATION SOFTWARE
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98609-053-DE.doc
Doc.No.: 98609-053-DE
CONTENTS:
1
INTRODUCTION .......................................................................................................................... 4
INSTALLATION ........................................................................................................................... 5
CONFIGURATION ..................................................................................................................... 15
5.1
DICS CONFIGURATION ............................................................................................................ 17
5.1.1
Extension Number Series ............................................................................................... 17
5.1.2
Hardware Configuration - Frame setup (Add / Delete Frame) ...................................... 18
5.1.3
Hardware Configuration - Line Board Selection ........................................................... 19
5.1.4
Configuration example ................................................................................................... 20
5.2
EXTENSIONS ............................................................................................................................ 21
5.2.1
Populated Extensions overview window .................................................................... 23
5.2.2
Digital Extension............................................................................................................ 24
5.2.3
Analogue Extension ....................................................................................................... 27
5.2.4
PA Output....................................................................................................................... 30
5.2.5
PA Input ......................................................................................................................... 33
5.2.6
Alarm Input .................................................................................................................... 36
5.2.7
Tie Line .......................................................................................................................... 39
5.2.8
Entertainment ................................................................................................................. 42
5.3
PA GROUPS ............................................................................................................................. 44
5.3.1
PA Groups Configuration............................................................................................... 45
5.3.2
Priority / non Priority group ........................................................................................... 47
5.3.3
Important Information .................................................................................................... 47
5.4
ALARM GROUPS ...................................................................................................................... 48
5.4.1
Alarm Groups Configuration.......................................................................................... 49
5.4.2
Important Information .................................................................................................... 51
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5.5
PICKUP GROUPS ...................................................................................................................... 51
5.6
CALL GROUPS ......................................................................................................................... 52
5.6.1
Call Groups Configuration ............................................................................................. 53
5.6.2
Important Information .................................................................................................... 55
5.7
SERVICE CLASSES ................................................................................................................... 55
5.7.1
Service Class Configuration........................................................................................... 57
5.7.2
Important Information .................................................................................................... 60
6
TROUBLESHOOTING............................................................................................................... 61
6.1
6.2
6.3
6.4
6.5
6.6
6.7
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1 INTRODUCTION
The DICS 6100 is a communication system with a high degree of flexibility. The system can comprise
many different equipment solutions and regarding functionality and operational working conditions
(configuration).
The equipment variation is a matter of required line capacity and selecting suitable units from a wide
selection of different intercom and telephone units (hardware).
In order to further customise the system and add features and functionality the DICS Configuration
software is a tool to prepare and program the hardware to behave according to the requirements.
The Configuration software operates completely offline with the DICS system. It can open and save
configuration sets in files stored on any storage medium. Each configuration file contains all relevant
system configuration data to be programmed into the DICS system.
During uploading the configuration, the same information is stored in the DICS exchange. The system
configuration can also be downloaded from the DICS system to the computer. This way it is possible
to modify existing configurations on-site.
The DICS 6100 exchange must always be RESET after uploading a modified configuration in order to
load the new data set into the operational memory. This can be achieved by either switching power off
and on, or activating the RESET button on the front. The reset button is recessed and thus protected
from unintentional operation. To activate the RESET button, insert a pen tip or other pointed object
until the all status lights up simultaneously.
Reset button
Status LEDs
Configuration port
Figure 1-a
In case the system is not working properly after reset see chapter 6 TROUBLESHOOTING.
Note:
Configurations built in other configuration software versions then the executing may not work
properly. Thus it is recommended to rebuild a configuration in case of software upgrades.
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2 OPERATIONAL CONDITIONS
The DICS configuration software has following minimum system requirements:
IBM PC or Compatible (Pentium class)
VGA adapter and monitor
Mouse or other pointing device
CD ROM drive (or other media for installation of the software)
MS Windows 98, NT, 2000, or XP
128 MB (Win XP)
5 MB HDD space
Com 1 (Serial port)
The software will automatically set up the COM 1 port for correct communication to the DICS
(baudrates, transmission control etc.). The connection between the PC and the DICS (Connect to DICS
Com1) is by means of a 0-modem cable (see the cable spec. below).
3 INSTALLATION
The installation is normally made by means of an installation CD. All DICS system will be equipped
with an attached CD containing the correct configuration software1.
Run the SETUP.EXE fine and reply to the requests for installation details. The setup program will by
default, create the folder and install to: C:\Program Files\Phontech\DICS Configuration.
The program is named DICScfg.exe.
Different versions of the DICS operational SW will require different versions of the Configuration SW in order to
facilitate upgrades and added functionality. Contact Phontech whenever there is any doubt about version numbers.
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In case of a reinstallation, the previous version requires to be uninstalled before a reinstallation. This
can be done in the control panel, add or remove programs.
For version number control, see chapter 4.1.3 About and 4.3.7 Status message window.
When the DICS configuration software is started, it will automatically load the last edited
configuration set, if available.
Figure 4-a1
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4.1
Menu Items
Menu items
Figure 4_1-a
4.1.1
File
Figure 4_1_1-a
4.1.2
Open: Opens a browse window for configuration files (.DCF) files to open
Shortcut key F3
Save: Saves the current configuration dataset (same file name and location as the
original). If the configuration set was created from the beginning this menu choice
automatically opens the Save as function.
Shortcut key F2
Save as: Opens a browse window where to save the current configuration dataset. It
is required to specify the file name (.DCF)
Exit: Exits the program
Shortcut key Alt+X
Test: Not for use (test purpose only)
DICS
Figure 4_1_2-a
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Send and Receive configuration: Opens the data transfer window for communication
with the DICS exchange unit. The communication requires a connection described
in chapter 2 OPERATIONAL CONDITIONS.
The data transfer window TransferForm is described in chapter 4.3 Data transfer window
TransferForm.
4.1.3
About
Figure 4 1 3-a
The About menu Item will report the DICScfg.exe Configuration SW version number. ref
chapter 3 INTRODUCTION.
4.2
Toolbar Buttons
Toolbar buttons
Figure 4_2-a
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4.3
Figure 4_3-a1
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4.3.1 General
The TransferForm window is the communication window for data transmission to (upload
write) and from (download read). This window also contains time setting alternatives and
some buttons for test use. In addition, this window will display status messages from the
DICS exchange.
During red and write data sets to the DICS exchange the Transfer file progress bar will
indicate the process.
Progress bar
DICS exchange
status message
window
Figure 4_3-a2
4.3.2
Figure 4 3 2-a
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The only menu item in the TransferForm window is the Setup`\Comport selection. This
selection must always be set to COM 1.
Ref. Chapter 2 OPERATIONAL CONDITIONS for setup/configuration.
In case COM 1 is not available or selectable, the hardware specification of the PC must be
changed to meet this requirement.
4.3.3
Figure 4 3-a3
Write: Uploads the current configuration data set from the PC to the DICS
exchange. The transfer progress is monitored by the progress bar.
Read: Downloads the operational DICS configuration data set from the DICS
exchange to the PC. The transfer progress is monitored by the progress bar.
Cancel: In case of a Read/download of the DICS exchange configuration data set to
the PC activating the Cancel button will not update the present configuration of the
Configuration SW and return to configuration mode.
OK: In case of a Read/download of the DICS exchange configuration data set to the
PC a Cancel will update the present configuration of the Configuration SW and
return to configuration mode.
In case of transmission failure, two problems may be the reason. In case the COM 1 port is
not available or the communication line is not according to the specifications (Ref. chapter
2.1.1 COM port requirement) the following error message window will occur. This error
message may also occur if the DICS operational SW is mismatching the Configuration SW
(Ref. chapter 3 INSTALLATION).
Figure 4_3_3-a
In a successful transmission, the TransferForm window will report the degree in three
different ways. First, the progress bar will indicate the transfer process. Second, the DICS
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exchange status message window will report processes in the operation with a final DICS>
prompt. Third, there is a report line in the left bottom corner of the TransferForm window.
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4.3.4
Sync with PC: Automatically transfers the PC time/date setting to the DICS
exchange. The DICS exchange status message window will respond with the time
acceptance report from the DICS exchange.
Manual Set: Transfers the time setting entered in the manual time entry to the DICS
exchange. The DICS exchange status message window will respond with the time
acceptance report from the DICS exchange.
Get Time: This button will request the time setting of the DICS exchange. The
Time setting will be reported in the status message window.
Figure 4_3_4-a
4.3.5
Figure 4_3_5-a
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Clear: This button will erase all messages in the status message window.
Abort: This button will abort any ongoing processes activated by other bottons in
the TransferForm window.
Doc.No.: 98609-053-DE
4.3.6
Figure 4_3_6-a
The UART control buttons are for test purposes only. They will not affect the normal
operation of the DICS exchange.
Figure 4 3 7-a
The DICS operational SW Version no. can also be read on a label attached to the CPU board
inside the DICS exchange cabinet.
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4.3.8 Debugging /
The Status message window will in addition to status reporting described above, also provide
some debugging possibilities and report various system information.
Debbuging section
Figure 4_3-a5
See chapter XXX
5 CONFIGURATION
The Configuration module consists of a configuration toolbar where all available resources are listed
and a configuration window applicable to the selected resource. In the configuration window all
available alternatives per selected recourse is listed and available for selection.
Configuration toolbar
Figure 4-a2
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Configuration window
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5.1
DICS configuration
The DICS configuration window has three variables; the system number plan, the hardware
configuration consisting of the amount of card frames and the types of line board. All these
fundamental parameters must be set up before it is possible to add subscribers/extensions into the
system.
Figure 5_1_1-a
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The DICS system can work with three different numbering plan versions; three, four or five
digits. This applies to all ordinary digital Intercom or analogue POT (Plain Old Telephone)
extensions. The system will not accept extension numbers with first digits 0, 5, 6, 7, 8 or 9.
These numbers are reserved for other, special facilities. Ref. chapters 5.2.7 Tie Line, 5.3 PA
Groups and 5.6 Call Groups.
The numbering plan selection should be made initially in a configuration process. It may be
changed afterwards, but if any extension is already is configured the chance of illegal
numbers will occur. If the numbering plan is changed from less to more, a 0 will be added, as
the last digit. I.e. 101 becomes 1010.
If the plan is changed from more to less the last digit is removed. I.e. both 1001 and 1002 will
become 100.
It is important that all extension numbers are unique as the system is not able to work
with identical extension numbers.
5.1.2
Figure 5_1_2-a
The DICS system is available in three different modular versions; The DICS 6101 (96
ports/lines), the DICS 6102 (192 ports/lines) and the DICS 6103 (288 ports/lines)
The difference between these systems concerning the configuration is the amount of Frames
(modules housing the extension line boards)
By default, a new configuration starts with one frame. To configure a DICS 6102 or a DICS
6103 the Add Frame button will create a larger system/configuration. The configuration SW
will prevent creation of systems larger than three frames and less than one.
The amount of frames must be in accordance with the actual HW configuration of the DICS
exchange to set up.
Frames with populated boards (active extensions) activated cannot be deleted.
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Figure 5_1_2-b
5.1.3
Figure 5_1_3-a
Each frame must be set up with a selection of line boards. There are three different boards
available:
98609-001, Digital Line Board (Green label), supporting digital DICS intercom
units. Menu selection D.
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98609-003, Analogue Line Board (Blue label), supporting analogue POTs. Menu
selection A.
98609-004, Analogue Trunk Line Board, (Yellow label), the interface to external
equipment (PA system, Cellular interface, Sat-coms etc.) Menu selection T.
The colour coded labels use the same colour as the colour coding of the real lined boards
located in the system.
The position indicator per Line board identifies the board position in the extension frame (i.e.
J3) and the corresponding terminal block (i.e. TB 100A)
The N in the menu selection indicates No board This selection removes any previous
board selection unless subscribers are added to the line board.
Figure 5_1_3-b
5.1.4
Configuration example
Figure 5 1 4-a
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This configuration example is set up with a three digit number plan. It is a DICS 6101 oneframe system containing three boards, one digital line board, one analogue line board and a
trunk board.
5.2
Extensions
Figure 5_2-a
The Extensions overview window shows symbols of the terminal blocks of the real system.
The terminal blocks are colour coded (ref. chapter 5.1.3 Hardware Configuration - Line Board
Selection) in order to identify the line board types to which they are connected. (Every second
terminal block is presented as a mirror image in order to optimise to a limited monitor image.)
In order to add extensions to the system, place the mouse (pointing device) on the Extensions
menu in the configuration tool bar and press the right mouse button. This opens a dynamic
menu button Add new extension. Click on this button and the extension toolbar is displayed.
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Figure 5 2-b
Digital subscriber: (DICS Intercom units) Applies to the 98609-001 Digital line
board, Shortcut key F1
Analogue subscriber: (Analogue POT units). Applies to the 98609-003 Analogue
line board, Shortcut key F2
PA Output: (Interface to an external Public Address system). Applies to the 98609004 Analogue trunk line board. Shortcut key F3
PA Input: (Interface from en external public Address system). Applies to the
98609-004 Analogue trunk line board, Shortcut key F4
Alarm Input: (Interface from an external Alarm system (GA system). Applies to
the 98609-004 Analogue trunk line board, Shortcut key F5
Tie Line: (Interface to an external telephone system Shoreline, Cellular interface,
Sat-com etc.). Applies to the 98609-004 Analogue trunk line board, Shortcut key
F6
Entertainment: (Interface to an external audio entertainment source CD player,
Radio, Computer audio etc.). Applies to the 98609-004 Analogue trunk line board,
Shortcut key F7
Each extension will only apply to the corresponding line board. If more extensions than the
capacity of the line boards is attempted added, an error message will be displayed.
Figure 5 2-c
By default, the extensions will be given sequential extension numbers (the system requires
unique extension numbers for all extensions) from 100/1000/10000 in the input order.
PA in- and output as well as Alarm inputs will not be given extension numbers as these
interfaces will not be able to activate separately, but will always required to be a member of a
PA/Alarm group. Ref. chapter 5.3 PA Groups and 5.4 Alarm Groups.
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In order to achieve a proper order (if not accomplished by default) extensions can be dragand-dropped to the required position (empty). This will work in both the configuration toolbar
and in the Extensions configuration window.
5.2.1
Figure 5_2_1-a
The configuration example is now set up further with a default extension selection. 8 digital
extensions attached to the digital line board in J3/TB100A, 8 analogue extensions (POTs)
attached to the analogue line board in J4/TB200A and an analogue trunk line board in
J5/TB300A. Extension numbers are successively in the order the extensions have been input.
Note.:
In case the text and symbols picture in Figure 5_2_1-a is messed up (must not be mixed
with a normal narrow room each ID have when they are all filled in with up to 16
characters), this is probably due to a Windows setting: In the advanced settings folder
in Display properties the icon size must be set to NORMAL - 96DPI.
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5.2.2
Digital Extension
Figure 5_2_2-a
5.2.2.1 General
The Digital Extension configuration window contains variables applicable for the selected
subscriber only. Some of the selections are however dependent of other configuration
facilities. Ref. chapters 5.3 PA Groups, 5.4 Alarm Groups, 5.6 Call Groups and 5.7 Service
Classes.
Figure 5_2_2_2-a
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Figure 5_2_2_3-a
The group belonging section is by default empty and will only contain groups to check-in
when the groups are created. Due to this, this topic is discussed in more detail in the
respective group definition chapters, ref. 5.3 PA Groups, 5.4 Alarm Groups and 5.6 Call
Groups. When checking in group belonging per extension, this is the mirror of the
membership configuration within each group as reciprocal values.
Figure 5_2_2_4-a
The membership of the Class of Service (Service Class) is by default the Default Service
Class. No other classes are defined by default.
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Each extension must be a member of a Service Class, but it is not possible to be a member
of more than one.
This topic is discussed in more detail in the respective Service Class chapter, ref. 5.7 Service
Classes.
When checking in class of service/service class belonging per extension, this is the mirror of
the membership configuration within the specific service class as a reciprocal value.
Figure 5_2_2_5-a
This digital extension can be preset with different volume settings and ring signals. The
volume settings are mostly possible to change from the Intercom unit during normal
operation, but the default setting will always reload after a system reset or restart.
Figure 5_2_2_6-a
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This is the connection point, in the distribution compartment of the DICS exchange, for the
subscriber. This is the same information as in the overview window described in chapter 5.2
Extensions, figures 5_2-a and 5_2_1-a.
This terminal connection window contains selection facilities in order to move the extension
to another HW connection point. (This will however require an unconnected terminal point).
This function gains the same purpose as the drag-and-drop functionality described in chapter
5.2 Extensions.
Figure 5_2_2_6-b
5.2.3
Analogue Extension
Figure 5_2_3-a
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5.2.3.1 General
The Analogue Extension configuration window contains variables applicable for the
selected subscriber only. Some of the selections are however dependent of other
configuration facilities. Ref. chapters 5.6 Call Groups and 5.7 Service Classes.
Figure 5_2_3_2-a
Figure 5_2_3_3-a
An analogue extension can not be a member of PA and Alarm groups because this require
the system to have full control of the units loudspeaker. A POT does not support this
control.
The group belonging section is by default empty and will only contain groups to check-in
when the groups are created. Due to this, this topic is discussed in more detail in the
respective group definition chapters, ref. 5.6 Call Groups.
When checking in group belonging per extension, this is the mirror of the membership
configuration within the specific group, as reciprocal values.
Page 28 of 80
Call groups: This extension can be a member of any number of Call groups. This
enables the digital Intercom Unit to ring together with all other IUs/telephones in
the selected groups. Ref. chapter 5.6 Call Groups.
Pickup groups: Not yet implemented
Doc.No.: 98609-053-DE
Figure 5_2_3_4-a
The membership of the Class of Service (Service Class) is by default the Default Service
Class. No other classes are defined by default.
Each extension must be a member of a Service Class, but it is not possible to be a member
of more than one.
This topic is discussed in more detail in the respective Service Class chapter, ref. 5.7 Service
Classes.
When checking in class of service/service class belonging per extension, this is the mirror of
the membership configuration within the specific service class, as a reciprocal value.
Figure 5_2_3_5-a
This is the connection point, in the distribution compartment of the DICS exchange, for the
subscriber. This is the same information as in the overview window described in chapter 5.2
Extensions, figures 5_2-a and 5_2_1-a.
This terminal connection window contains selection facilities in order to move the extension
to another HW connection point. (This will however require an unconnected terminal point).
This function gains the same purpose as the drag-and-drop functionality described in chapter
5.2 Extensions.
Figure 5_2_3_5-b
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5.2.4
PA Output
Figure 5_2_4-a
5.2.4.1 General
The PA Output interface configuration window contains variables applicable for this
specific hardware interface. Some of the selections are however dependent of other
configuration facilities. Ref. chapters 5.3 PA Groups and 5.4 Alarm Groups.
Figure 5_2_4_2-a
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5.2.4.3 Group belonging
Group belonging
Figure 5_2_4_3-a
The group belonging section is by default empty and will only contain groups to check-in
when the groups are created. Due to this, this topic is discussed in more detail in the
respective group definition chapters, ref. 5.3 PA Groups and 5.4 Alarm Groups.
Figure 5_2_4_4-a
This is the connection points, in the distribution compartment of the DICS exchange, for the
PA output interface. This is the same information as in the overview window described in
chapter 5.2 Extensions, figures 5_2-a and 5_2_1-a.
This terminal connection window contains selection facilities in order to move the audio
interface to other HW connection points. (This will however require an unconnected
terminal point). This function gains the same purpose as the drag-and-drop functionality
described in chapter 5.2 Extensions (figure 5_2_4_4-b).
Figure 5_2_4_4-c
Figure 5_2_4_4-b
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In connection with the audio termination, (figure 5_2_4_4-c) the system is prepared for
alternative audio parameter settings. This facility has been proven unnecessary and only the
default parameter set is available.
In addition to the audio output, the PA output interface contains a switch line to activate the
external PA system when accessed. This can also be moved to other connection points. (This
will however require an unconnected terminal point) (figure 5_2_4_4-d). This function gains
the same purpose as the drag-and-drop functionality described in chapter 5.2 Extensions.
The switch line is however not presented in the configuration toolbar and can only be
accessed in the Extensions overview window.
Figure 5_2_4_4-e
Figure 5_2_4_4-d
The switch line can finally be configured to be Normally Open or Normally Closed (figure
5_2_4_4-e). The default value is Normally Open as this is most common. If the Normally
closed alternative is selected the interface must be activated once after restart before the
correct state is effectuated.
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5.2.5
PA Input
Figure 5_2_5-a
5.2.5.1 General
The PA Input interface configuration window contains variables applicable for this specific
hardware interface. The group belonging selection is however dependent of the PA Group
configuration facility. Ref. chapter 5.3 PA Groups.
Figure 5_2_5_2-a
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5.2.5.3 Group belonging
Group belonging
Figure 5_2_5_3-a
The group belonging section is by default empty and will only contain groups to check-in
when the groups are created (The PA input interface can only be a member of PA groups).
Due to this, this topic is discussed in more detail in the respective group definition chapters,
ref. 5.3 PA Groups.
Figure 5_2_5_4-a
This is the connection points, in the distribution compartment of the DICS exchange, for the
PA input interface. This is the same information as in the overview window described in
chapter 5.2 Extensions, figures 5_2-a and 5_2_1-a.
This terminal connection window contains selection facilities in order to move the audio
interface to other HW connection points. (This will however require an unconnected
terminal point). This function gains the same purpose as the drag-and-drop functionality
described in chapter 5.2 Extensions (figure 5_2_5_4-b).
Figure 5_2_5_4-c
Figure 5_2_5_4-b
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In connection with the audio termination, (figure 5_2_5_4-c) the system is prepared for
alternative audio parameter settings. This facility has been proven unnecessary and only the
default parameter set is available.
In addition to the audio input, the PA input interface contains a switch line from the external
system for PA group activation. This can also be moved to other connection points. (This
will however require an unconnected terminal point) (figure 5_2_5_4-d). This function gains
the same purpose as the drag-and-drop functionality described in chapter 5.2 Extensions.
The switch line is however not presented in the configuration toolbar and can only be
accessed in the Extensions overview window.
Figure 5_2_5_4-e
Figure 5_2_5_4-d
The switch line can finally be configured to be Normally Open or Normally Closed (figure
5_2_5_4-e). The default value is Normally Open as this is most common.
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5.2.6
Alarm Input
Figure 5_2_6-a
5.2.6.1 General
The Alarm Input interface configuration window contains variables applicable for this
specific hardware interface. The group belonging selection is however dependent of the PA
Group configuration facility. Ref. chapter 5.4 Alarm Groups
Figure 5_2_6_2-a
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Figure 5_2_6_3-a
The group belonging section is by default empty and will only contain groups to check-in
when the groups are created (The Alarm input interface can only be a member of Alarm
groups). Due to this, this topic is discussed in more detail in the respective group definition
chapters, ref. 5.4 Alarm Groups.
Alarm groups: This Alarm input interface can be a member of any number of
Alarm groups. This enables the PA output interface to output alarms initiated in all
the selected groups. Ref. chapter 5.4 Alarm Groups.
Figure 5_2_6_4-a
This is the connection points, in the distribution compartment of the DICS exchange, for the
Alarm input interface. This is the same information as in the overview window described in
chapter 5.2 Extensions, figures 5_2-a and 5_2_1-a.
This terminal connection window contains selection facilities in order to move the audio
interface to other HW connection points. (This will however require an unconnected
terminal point). This function gains the same purpose as the drag-and-drop functionality
described in chapter 5.2 Extensions (figure 5_2_6_4-b).
Figure 5_2_6_4-c
Figure 5_2_6_4-b
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In connection with the audio termination, (figure 5_2_6_4-c) the system is prepared for
alternative audio parameter settings. This facility has been proven unnecessary and only the
default parameter set is available.
In addition to the audio input, the Alarm input interface contains a switch line from the
external system for Alarm group activation. This can also be moved to other connection
points. (This will however require an unconnected terminal point) (figure 5_2_6_4-d). This
function gains the same purpose as the drag-and-drop functionality described in chapter 5.2
Extensions. The switch line is however not presented in the configuration toolbar and can
only be accessed in the Extensions overview window.
Figure 5_2_6_4-e
Figure 5_2_6_4-d
The switch line can finally be configured to be Normally Open or Normally Closed (figure
5_2_6_4-e). The default value is Normally Open as this is most common.
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5.2.7
Tie Line
Figure 5_2_7-a
5.2.7.1 General
The Tie line configuration window contains variables applicable for the selected tie line
(trunk line) only. Some of the selections are however dependent of other configuration
facilities. Ref. chapters 5.6 Call Groups and 5.7 Service Classes.
Figure 5_2_7_2-a
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Ext. Nr.: The unique extension number for this Tie Line. Unlike the other
extensions the tie line can have a one-digit, two digit or more2, extension number
(access code) in addition to numbers within the normal number plan. The valid
range of numbers are; the normal number plan, 5-9, 50-99, 500-999 etc.
Auto Dial: An extension number or Call group access code to which the tie line
incoming call is automatically transferred when called.
Figure 5_2_7_3-a
A tie line can only be a member of call groups. By including tie lines connected to equal
communication equipment, it is possible to create tie line pools. See chapter 5.6 Call
Groups.
The group belonging section is by default empty and will only contain groups to check-in
when the groups are created. Due to this, this topic is discussed in more detail in the
respective group definition chapter, ref. 5.6 Call Groups.
Call groups: This tie line can be a member of any number of Call groups.
Figure 5_2_7_4-a
The membership of the Class of Service (Service Class) is by default the Default Service
Class. No other classes are defined by default.
Each tie line must be a member of a Service Class, but it is not possible to be a member of
more than one.
This topic is discussed in more detail in the respective Service Class chapter, ref. 5.7 Service
Classes.
When using one and two digit access codes the numbers using the selected digit(s) as leading figures will be excluded
from further use. I.e. using 5 as single digit access code excludes the numbers 50 59.
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Figure 5_2_7_5-a
This is the connection point, in the distribution compartment of the DICS exchange, for the
tie line. This is the same information as in the overview window described in chapter 5.2
Extensions, figures 5_2-a and 5_2_1-a.
This terminal connection window contains selection facilities in order to move the audio
interface to other HW connection points. (This will however require an unconnected
terminal point). This function gains the same purpose as the drag-and-drop functionality
described in chapter 5.2 Extensions (figure 5_2_6_4-b).
Figure 5_2_7_5-c
Figure 5_2_7_5-b
In connection with the audio termination, (figure 5_2_7_5-c) the system is prepared for
alternative audio parameter settings. This facility has been proven unnecessary and only the
default parameter set is available.
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5.2.8
Entertainment
Figure 5_2_8-a
5.2.8.1 General
The Entertainment line configuration window contains variables applicable for the selected
entertainment input only.
Figure 5_2_8_2-a
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Figure 5_2_8_3-a
This is the connection point, in the distribution compartment of the DICS exchange, for the
entertainment input. This is the same information as in the overview window described in
chapter 5.2 Extensions, figures 5_2-a.
This terminal connection window contains selection facilities in order to move the audio
interface to other HW connection points. (This will however require an unconnected
terminal point). This function gains the same purpose as the drag-and-drop functionality
described in chapter 5.2 Extensions (figure 5_2_6_4-b).
Figure 5_2_8_3-b
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5.3
PA Groups
Figure 5_3-a
A PA Group is a group of extensions or interfaces able to output one-way PA messages
generated from a single source. A group can consist of an indefinite number of extension (not
analogue POT extensions) and PA outputs. A digital extension will output the messages
through the loudspeaker, never through the handset. (Thus, a intercom unit type DICS 6111 or
6112 without internal loudspeaker must be connected to an external loudspeaker to be able to
output PA messages.)
The PA Groups overview window shows an overview listing of all existing PA groups and
their members. Fist time, starting with an empty configuration the overview window is empty.
In order to add PA Groups to the system, place the mouse (pointing device) on the PA
Groups menu in the configuration tool bar and press the right mouse button. This opens a
dynamic menu button Add new. Click on this button to start a new PA Group.
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By default, the PA Groups will be given sequential access number (the system requires unique
access numbers for all PA Groups) from 50 and upwards in the input order.
A maximum of 16 PA groups can be added to a system. If more groups than the capacity of the
system is attempted added, an error message will be displayed.
Figure 5_3-b
It is highly recommended to avoid having empty PA Groups configured in a system
(without any members checked in).
5.3.1
PA Groups Configuration
Figure 5_3_1-a
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5.3.1.1 General
The PA Groups configuration window contains variables applicable for the selected PA
Group only. Some of the selections are however dependent of other configuration facilities.
Ref. chapter 5.2.5 PA Input.
Figure 5_3_1_3-a
A PA Group consists of two types of members.
Input PTT: This is an activation input equal in functionality to the access number.
This input or number of inputs are dependent of physical inputs, ref. chapter 5.2.5
PA Input.
3
When using one and two digit access codes the numbers using the selected digit(s) as leading figures will be excluded
from further use. I.e. using 5 as single digit access code excludes the numbers 50 59.
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Output(s): This list is dependent of the configuration and the number of available
extensions and interfaces. Any combination of digital extensions and PA outputs are
accessible.
When checking in members in the group, this is the mirror of the group check-in
configuration within the specific extension, as reciprocal values.
5.3.2
The main difference between using a priority and a non-priority PA group is the certainty of
the PA message being heard by all members.
Non-priority PA Group: Only idle members will output the message. Members
occupied in conversations or otherwise being off-hook will be regarded as busy and
left out.
The message is output with the normal loudspeaking, Speaker, volume level. Ref.
chapter 5.2.2.5 Telephone options
Priority PA Group: All members will output the PA message. Busy members will be
temporarily disconnected from any current activity.
The priority message will be output with a separate volume preset volume, PA,
making it possible to set this at a higher level (volume override) than normal paging.
Ref chapter 5.2.2.5 Telephone options.
Figure 5_3_3-a
Inserting PA Groups in the configuration will cause them to be listed in a sequence. If they
are all added at the same time the chance for them being in correct sequence is good. If they
are added at different times, the chance of they being in disorderly sequence is present. The
correct sequence is a binary presentation: 0001 0002 0004 0008 0010 etc. from top
and downward.
In case they are not in sequential order the DICS exchange will misinterpret and
malfunction.
The sequence can be brought to order by drag-and-drop.
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5.4
Alarm Groups
Figure 5_4-a
An Alarm Group is a group of extensions or interfaces able to output Alarm signals generated
from an external source. An alarm group can consist of an indefinite number of extension (not
analogue POT extensions) and PA outputs. A digital extension will output the alarm through
the loudspeaker, never through the handset. (Thus, a intercom unit type DICS 6111 or 6112
without internal loudspeaker must be connected to an external loudspeaker to be able to output
the alarm.)
In order to add Alarm Groups to the system, place the mouse (pointing device) on the Alarm
Groups menu in the configuration tool bar and press the right mouse button. This opens a
dynamic menu button Add new. Click on this button to start a new PA Group.
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A maximum of 16 Alarm groups can be added to a system. If more groups than the capacity of
the system is attempted added, an error message will be displayed.
Figure 5_4-b
It is highly recommended to avoid having empty Alarm Groups configured in a system
(without any members checked in).
5.4.1
Figure 5_4_1-a
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5.4.1.1 General
The Alarm Groups configuration window contains variables applicable for the selected
alarm group only. Some of the selections are however dependent of other configuration
facilities. Ref. chapter 5.2.6 Alarm Input.
Figure 5_4_1_2-a
Figure 5_4_1_3-a
An Alarm Group consists of two types of members.
Input PTT: This is the activation input. This input or number of inputs are
dependent of physical inputs, ref. chapter 5.2.6 Alarm Input.
Output(s): This list is dependent of the configuration and the number of available
extensions and interfaces. Any combination of digital extensions and PA outputs are
accessible.
When checking in members in the group, this is the mirror of the group check-in
configuration within the specific extension, as reciprocal values.
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Inserting Alarm Groups in the configuration will cause them to be listed in a sequence. If
they are all added at the same time the chance for them being in correct sequence is good. If
they are added at different times, the chance of they being in disorderly sequence is present.
The correct sequence is a binary presentation: 0001 0002 0004 0008 0010 etc. from
top and downward.
In case they are not in sequential order the DICS exchange will misinterpret and
malfunction.
The sequence can be brought to order by drag-and-drop.
5.5
Pickup Groups
Pickup Groups are not implemented in the DICS exchange and must not be added in a
configuration
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5.6
Call Groups
Figure 5_6-a
A Call Group is a group of extensions able to ring simultaneously and where the first unhook
will receive the call. A group can consist of an indefinite number of extensions (both analogue
POT and digital IU extensions separately or in combination).
The call group can also be used for tie line pools. In case the installation is required to have
more than one tie line of equal functionality, these lines can be put in a tie line call group with
one common access number. The system will always provide the first available line when
accessed.
In order to add Call Groups to the system, place the mouse (pointing device) on the Call
Groups menu in the configuration tool bar and press the right mouse button. This opens a
dynamic menu button Add new. Click on this button to start a new Call Group.
By default, the Call Groups will be given sequential access number (the system requires unique
access numbers for all Call Groups) from 70 and upwards in the input order.
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A maximum of 16 Call groups can be added to a system. If more groups than the capacity of
the system is attempted added, an error message will be displayed.
Figure 5_6-b
It is highly recommended to avoid having empty Call Groups configured in a system
(without any members checked in).
5.6.1
Figure 5_6_1-a
5.6.1.1 General
The Call Groups configuration window contains variables applicable for the selected
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Figure 5_3_1_3-a
A Call Group can consist of both analogue and digital extension members within the same
group. Tie lines must always be put in separate call groups and can not be combined with
other extension types.
When checking in members in the group, this is the mirror of the group check-in
configuration within the specific extension, as reciprocal values.
When using one and two digit access codes the numbers using the selected digit(s) as leading figures will be excluded
from further use. I.e. using 5 as single digit access code excludes the numbers 50 59.
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5.7
Service Classes
Figure 5_7-a
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A maximum of 32 Service classes can be added to a system. If more service classes than the
capacity of the system is attempted added, an error message will be displayed.
Figure 5_7-b
It is highly recommended to avoid having empty Service Classes configured in a system
(without any members checked in).
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5.7.1
Figure 5_7_1-a
5.7.1.1 General
The Service Class configuration window contains variables applicable for the selected
Service Class only. Some of the selections are however dependant of other configuration
facilities; other CoS, PA Groups and Call Groups.
As the members can only member of one Service Class, a member will automatically
removed from the default (or other) if it is checked in in a new.
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Figure 5_7_1_3-a
The Access to configuration consists of checkboxes controlling whether the current
service class members shall be able to call or access the various services. In case an access
service is not checked in, calls/access to this class members will not be possible, and the
subscriber will meet a barring tone.
Page 58 of 80
Access to other classes: These checkboxes (the Service service class is added in
chapter 5.7.1.2 Basic configuration to illustrate ID) controls the access for the
current service class members to make point-to-point calls to other service class
members.
Access to PA Groups: This checkbox(es) controls the access for the current service
class members to make PA announcements (priority/non-priority) in the selevted Pa
group(s). The number of available checkboxes is dependant of the number of PA
groups added to the configuration. Ref. chapter 5.3 PA Groups.
Access to Call Groups: This checkbox(es) controls the access for the current
service class members to access the selected call group(s). The number of available
checkboxes is dependant of the number of Call groups added to the configuration.
Ref. chapter 5.6 Call Groups.
When giving access to a call group, it is essential that access to call the same
members being allowed (ref. Access to other classes - above).
Doc.No.: 98609-053-DE
Figure 5_7_1_4-a
Figure 5_7_1_5-a
The members of one service class will inherit all features and properties of the service class.
The extension types subject to service class membership are Digital Extensions, Analogue
Extensions and Tie Lines. The PA Outputs, PA Inputs and Alarm Inputs are not controlled
by means of service class.
The membership of the Class of Service (Service Class) is by default the Default Service
Class. No other classes are defined by default. Each extension must be a member of a
Service Class, but it is not possible to be a member of more than one.
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When checking in members in a (new) service class these members will be removed from
the previous service class.
When checking in members in the class of service/service class, this is the mirror of the
service class check-in configuration within the specific extension, as a reciprocal value.
Ref. chapters 5.2.2.4 Class of Service (Digital Extension), 5.2.3.4 Class of Service
(Analogue Extension) and 5.2.7.4 Class of Service (Tie Line).
Figure 5_7_1_6-a
Each service class has provisions for programming the 3 One Touch Speed Dial buttons on
the digital Intercom Units. These memory locations can consist of up to 32 digits (0-9, *, #).
For inserting a 0.5 sec. dial pause use the , as digit input.
Any sequence can be programmed, extensions PA groups, Call groups etc.
The programming is not available for the subscribers to program and is regarded as
SYSTEM HOTKEYS.
Each service class may contain a unique programming.
Doc.No.: 98609-053-DE
6 TROUBLESHOOTING
Occasionally a new uploaded configuration can cause malfunctions or minor problems. In most cases
this is due to mismatches in the configuration. This chapter will give some tips about potential
problems and correcting this.
In case the problem continues without any reason, write a best possible fault description and E-mail it
together with the problematic configuration file (.DCF) as an attachment (ref. chapter 4.1.1 File) to the
E-mail address dics@phontech.no. Phontech will act promptly in order to try to analyze and fix the
problem.
6.1
Building a configuration
The following building strategy is especially useful for less experienced personnel, or if
experimental configuration versions is to be tested.
When a system configuration is to be built, we recommend doing this in small steps and test
it along the way. Save the latest tested configuration for backup purposes, each time a new
feature is added.
Always keep in mind that simple is best. Many facilities rarely used may rather cause
operational problems for the end user than add functionality.
Avoid empty groups (no members) and service classes.
Remember the sequence number in PA groups, Alarm groups, Call groups and Service
classes.
Always remember to reset the exchange after a new configuration is uploaded.
6.2
Configuration backup
Before changing and modifying an existing operational configuration, always download
this configuration to your PC and store this file as a backup configuration.
Make different configuration backups along the way when a new configuration is built or in
case major changes are made.
6.3
Configuration control
Make sure the sequence number in PA groups, Alarm groups, Call groups and Service
classes are in proper order.
Check the service classes for incongruent situations. I.e. access to call groups requires also
access to call the members of the call group (access to other classes).
In case the system is not responding to incoming calls check that the required extension
number or call group access number is filled in, in the auto answer window.
6.4
Communication problems
Verify the PC is providing COM 1 serial port. In case the PC is not equipped with a serial
port, a USB converter can be used. This must, in the device manager in the control panel,
be set to COM 1 (advanced settings). Other port settings are automatically set up by the
configuration SW.
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Make sure the connection cable between the PC and the DICS exchange is a 0-modem
cable.
Connect to DICS exchange COM 1
Make sure the DICS exchange software version corresponds with the configuration
software. With all exchanges, a correct configuration software version is attached. If this is
matter is questionable read the version number printed on a sticker on the CPU board
(leftmost) inside the DICS exchange and report this to Phontech; dics@phontech.no.
6.5
System halt configuration reset
If the DICS exchange is not responding to either configuration control or normal operation, and
a system reset does not dissolve the problem, a faulty configuration may have been loaded. In
this case it is not directly possible to upload a new configuration. First, the faulty configuration
must be deleted.
This is done by shorting pin 2 and 3 of the DICS exchange COM 2 port while resetting the
system. Keep shorted until the green led comes on alone.
After this, the exchange will yet again be able to communicate with the configuration software
and new configurations can be uploaded.
In case the exchange halts again after reset the reset procedure above must be executed once
more and the configuration must be checked for problems.
In some cases, the configuration must be built up from scratch in order to eliminate hidden
problems.
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6.6
Debugging / Test DSP
The Test DSP button will initiate a test sequence to make the system perform an internal
check of the Digital Signal Processor (DSP). The system is equipped with 2 such units
(Num/ID 0 and 1 all other entries are invalid). The debugging information in the DICS
exchange status message window will have to be reported back for Phontech development staff
to decode.
Debugging information
Figure 6_6-a
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6.7
Debugging / Ph SW Info
In DICS operational SW Ver. 3.4.6 a requirement for fundamental new Intercom Unit software
has arisen. Because the SW Ver. 3.4.6 is not compatible with previous Intercom Unit SW
versions, the configuration software was equipped with a compatibility check. The Ph(one)
S(oft)W(are) Info button will request the system for a Intercom Unit SW revision status check.
Debugging Information
Activation
Figure 6_7-a
The DICS exchange status message window will list all configured Digital Intercom Unit
extensions with their Extension (Phone) Number, Line ID, Bootloader SW Version and
Intercom Unit (Phone) SW version.
Listings of Unknown is either not connected or previous SW version unable to report their
status. In case of problems check that Unknown Intercom Units are connected.
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7 CONFIGURATION EXAMPLE
This example will show a construction of a small but illustrative configuration as a point-by-point
progress.
7.1
Figure 7_1-a
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Adding extensions to the hardware; 8 digital, 8 analogue, 1 PA output and 3 tie lines. The
number plan is sequential from 1000 in the input order.
Figure 7_1-b
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7.2
Figure 7_2-a
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7.3
Figure 7_3-a
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Figure 7_3-b
Location
Number
Bridge
1000
Captains quarter
1101
1102
1201
2nd Officer
Crew 1
Crew 2
Galley
Pantry
Engine spaces
ECR
Engine room
1202
1301
1302
1400
1401
1500
1501
1502
Page 69 of 80
Hidden numbers
2001
2002
2003
2010
2011
2020
2021
2030
2031
1501 + 1502
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7.4
Figure 7_4-a
7.5
The engine room extension is located in very noisy areas. Highest possible levels are
required for PA/Speaker and handset (applies to headset normally used in noisy areas).
Figure 7_5-a
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Auto dial will transfer incoming calls
to the requested extension or call
group.
Figure 7_5-b
(Each tie line can have a separate unique auto dial destination if required.)
Outgoing calls: The two equal Sat-Com tie lines are to be accessed as a tie line pool where
the system selects the first free line automatically. This is done by creating a new call group
for these two tie lines. This call group will get access number 0 as a dial-0 facility.
Figure 7_5-c
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7.6
PA Groups
First, we insert a PA group as the Emergency General Call group. In this group, all possible
members, which are digital subscribers and the PA output interface, are included.
(Analogue extensions are not possible to include.) This PA group is also set to be the
Priority Group in order to be used as an Emergency General Call. This PA Group
automatically receives the access number 50. This can be changed, but in this example, we
keep it as is.
Figure 7_6-a
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In this system, we want one more PA Group. This is a non-priority PA group covering all
areas except bedrooms and sleeping cabins. This PA group automatically receives the
access number 51, which is OK in this example.
Figure 7_6-b
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NOTE:
In some installations, howling can occur because there is more than one Intercom Unit within
the same area. In case these are members of the same PA group and the message are initiated
from one of these the microphone will pick up the outputs from the others loudspeaker.
There are two ways to solve this.
Reduce PA & Speaker volume for the Intercom Units placed close to each other and
give messages only through the handset (not the integrated microphone which is much
more sensitive to surrounding noise)
Figure 7_6-c
Reduced volume
Remove all but one Intercom Unit of the ones close to each other from the PA groups.
Then PA messages initiated in this area it must be done from the one IU that is still
member of the PA group.
Figure 7_6-d
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7.7
Service Classes
The service classes are providing accesses or restrictions to its own extension members. In this
example, we want to prevent most users access to make PA announcements. In addition, we
want only a few selected subscribers access to the tie-lines. As the cellular interface is much
cheaper to use than the sat-com, we will allow it to be used by more subscribers than the satcom, but still not by ordinary crewmembers.
To plan this configuration event the table in the handbook can be useful.
Figure 7_7-a
To plan the division of the system into an amount of service classes we must first start with
separate classes for the extensions we what to restrict access to. Next, we must define all
combination of access levels.
o Cellular Interface (being accessed)
o Sat-Com (being accessed)
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o
o
o
o
Figure 7_7-b
The final stage in the service class definition is to check in the extensions as members of each
class dependent of the facility required on each extension.
7.7.1
Figure
7_7_1-a
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7.7.2
Figure
7_7_2-a
7.7.3
Figure
7_7_3-a
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7.7.4
Figure
7_7_4-a
7.7.5
Figure
7_7_5-a
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7.7.6
Figure
7_7_6-a
7.7.7
Figure
7_7_7-a
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7.7.8
The One button Speed Dial memory entries corresponds to the M1, M2 and M3 buttons of
all Service class members of digital Intercom Unit type. In this example we will program the
buttons with quite different functionality. In a normal configuration these speed dial buttons
should, due to conformity, be programmed to similar functionality.
NOTE:
The memory locations apply to each service class members only.
In case all system subscribers shall have a uniform behaviour, all service classes must be
programmed identically.
Deviations from this rule can be made on purpose to achieve special effects.
Example (only the Default service class is shown):
M1 = Emergency GC PA group dial 50
M2 = Shore line 123456789 through the tie lines defined by the call group Dial 0
M3 = Set entertainment channel 0 ON dial *90#
Figure
7_7_8-a
The four , used in M2 will generate approximately 2 sec. pause and give the external
interface (i.e. a cellular phone) the possibility to response and be set in dialling mode.
Page 80 of 80