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Classical conditioning
Operant conditioning
Social learning
Cognitive learning
Programmed learning
1. Classical conditioning:
This approach explain the learning of reflex
behavior. An example of a reflex behaviour is when stuck
with a pin we flinch without thinking. Pavlov a Russian
scientist conducted a remarkable experiment on his dog.
Pavlov observe that his dog began to salivate as soon as
food was offered to it. It did not salivate when a bell was
rung.
Food
Salivation
Bell
Bell
No
Salivation
Food
Bell
Salivation
Salivation
2. Operant conditioning:
B. F skinner is closely associated with this
learning theory. Operant conditioning is based on the fact
that voluntary behaviours are learnt. As human beings we
learn behaviour because we find it rewarding. In the same
way we can unlearn behaviour if its consequence becomes
unrewarding or punishing. Thus a child learns to become
obedient because he is rewarded with parental love and
appreciation. Similarly a child stops bad behaviour when
punished. In organizations also operant conditioning is
found frequently. When an individual works hard he or she
3. Social learning:
this theory of learning is an extension of operant
conditioning. Albert bandura demonstrated that people
learn or unlearn behaviours even by watching others
being rewarded or punished for a particular behaviour. We
decide on our behaviour by watching others. In other
words we keenly watch others around us then develop a
mental picture of a behavior and its result and finally we
try the behaviour ourselves.
Q No 4. What is meant by conflict? Describe the Sources
of Conflict?
Meaning Of Conflict:
Robbins says that, conflict is a perceived difference of values
between two or more parties that results in mutual opposition.
It implies both, opposing interests or goals; opposing or
incompatible behaviour. It is a process in which A deliberately
tries to offset the efforts of B by some from of bloking that
result in frustrating his goal or frustrating his interests.
Description Of Sources Of Conflict:
In any effective and efficient organization it is important that
the employees should have a shared objectives and strive to
achieve.
[a] Interdependence:
Scarcity of Resources:
Specialization:
[e]
Incompatible Personalization:
Charismatic Power:
Mother Teresa, Jawaharlal Nehru, Mahatma Ghandhi
are the best example of this power. People were ready to
be influenced by them because of their goodness,
enthusiasm, personal charm and for their high leves of
morality. When Mahatma Gandhi began the Dandi march,
he started it alone, but by the time he walked 240 miles to
reach Dandi, he was accompanied by thousands of
fpllowers!
Expert power:
Expert power is a result of specific skill, knowledge
or expertise that a person has. Others accept the
recommendation of such a person because they trust his
or her expertise. In the Mahabharata,Arjun and Bhim
derived their power from their expertise as warriors. A
physician holds a lot of power during a medical emergency
or crisis.
Reward power: