Citibank

Service Fees

Index

Relationship Balance Requirement

Monthly Fee
Deposit Service Fee

3-4

Deposit Service Fee

5-6

Check-related Service Fee

7-8

Inward Remittance Fee

Outward Remittance Fee

9-10

Citibank ATM Card Service Fee

Safe Deposit Box Fee

11-12

Other Services Fee

13-14

Mortgage Loan Account Fee

15-16

All Fees published in this brochure are applicable to Citigroup

Corporate and Investment Banking and Global Consumer
Group clients.
September 2015 Version
1

Relationship Balance
Requirement
#

Citibanking

Citi Priority

Citigold

Citigold Private Client

HK$10,000

HK$500,000

HK$1,500,000

Citibanking

Citi Priority

Citigold

HK$10,000

HK$500,0002

HK$8,000,000 #

Citigold Client is exclusive for clients who maintain the Average Daily
Combined Balance of HK$1,500,000 or above. Otherwise we reserve the right
to convert his/her Citigold account to a Citi Priority or Citibanking account.
Citigold Private Client is exclusive for clients who maintain the Average Daily
Combined Balance of HK$8,000,000 or above. Otherwise we reserve the
right to convert his/her Citigold Private Client account to a Citigold account.

Monthly Fee

Citigold Private Client

Average Daily Combined Balance

Service Fee Threshold

Local Clients (per month)
International Personal Banking Clients
(per month)

HK$60

HK$1,000,0002

HK$120

HK$300

HK$400/equivalent
to US$513,4

HK$400/equivalent
to US$51

HK$500/equivalent to US$64

Citibanking

Citi Priority

3,4

Deposit Service Fee

Citigold

Citigold Private Client

Bulk Hong Kong Dollar Cash Deposit (per client per day)

Up to 200 notes

Waived

Waived

Over 200 notes6

0.25% of deposit
amount
(Min. HK$50)

0.25% of deposit amount (Min. HK$50)

Bulk Hong Kong Dollar Check Deposit (per client per day)5
Up to 15 checks

Waived

Waived

Over 15 checks

HK$1 per
additional check

HK$1 per additional check

Bulk Foreign Currency Cash Deposit/Withdrawal/Exchange

(per client per day)7
US$30,000 equivalent per day or above

HK$200

The Average Daily Combined Balance is calculated based on the sum of your daily balances of deposit,
investment and accumulated paid premium* of selected insurance products of all your single name account(s)
and joint name account(s), divided by the number of days in the month. For company account, the Average
Daily Combined Balance is calculated based on the sum of your company's daily balances of deposit, investment,
accumulated paid premium* of selected insurance products and utilised business overdraft facilities, divided
by the number of days in the month plus outstanding balance of business loans at the end of the month.
Selected insurance products mean insurance policy(ies) with savings element or investment-linked insurance
* For insurance policy(ies) with savings element, accumulated paid premium means total premium paid minus
value of outstanding policy loan. For investment linked insurance policy(ies), accumulated paid premium
means total premium paid minus value of fund sold
The monthly service fee will be applied if the Average Daily Combined Balance falls below the Service
Fee Threshold Requirement for 3 consecutive months
3

HK$200

3
4

5
6
7

Free

Waived for Citi At Work clients

Exemptions apply to (i) senior citizens aged 65 or above; (ii) clients aged below 18; (iii) clients with disabilities;
(iv) clients with low income (individual monthly income below HK$7,900 or household monthly income below
HK$11,500 for clients who are not working), or those receiving social welfare benefits/government subsidies
such as the Comprehensive Social Security Allowance. In each case, self-declaration or supporting documents
are required; or (v) non-profit making organization
Including but not limited to any Citibank clients making card or loan or insurance payments over the
branch counter
Service fee will be waived if the cash/checks is/are deposited through cash/check deposit machines or
other non-branch counter channels
Foreign currency cash refers to cash in USD, AUD, CAD, EUR, GBP, SGD, JPY and NZD

Deposit Service Fee

Citibanking

Citi Priority

US$5,000

US$5,000

Citigold

Citigold Private Client

Foreign Currency Cash Deposit/Withdrawal

Deposit/Withdrawal Threshold
(or equivalent per day)

US$10,000

0.25% of total
deposit/
withdrawal amount
(Min. HK$50)

0.25% of total deposit/

withdrawal amount (Min. HK$50)

Deposit into same currency account2,3

0.25% of check
amount
(Min. HK$50)

0.25% of check amount (Min. HK$50)

Deposit into different currency account2,3

0.25% of check
amount
(Min. HK$50)
(Max. HK$100)

0.25% of check amount (Min. HK$50) (Max. HK$100)

HK$300 per check

HK$300 per check

Deposit up to 200 notes (per day)

Waived

Waived

Deposit over 200 notes (per day)

0.25% of total
deposit amount
(Min. RMB50)

0.25% of total deposit amount (Min. RMB50)

Waived

Waived

2% of total
deposit amount
(Min. HK$50)

2% of total deposit amount (Min. HK$50)

Deposit/Withdrawal amount into/

from same currency deposit account
exceed threshold
Foreign Currency Check Deposit

Foreign bank check sent for collection4

RMB Cash Deposit/Withdrawal

Withdrawal
Coin Deposit
Over or equal to 500 coins per transaction

1
2
3
4

Foreign currency cash refers to cash in USD, AUD, CAD, EUR, GBP, SGD, JPY and NZD
Citicorp Travelers Checks are waived
It is applicable to Currency Manager
Plus foreign bank charges
5

Check-related Service Fee

Citibanking

Citi Priority

Citigold

Citigold Private Client

Purchase of Checks
Free

Gift Check

HK$10 per check1

Manager's Check

HK$50 per check2,3

HK$25 per check2,3

Free

Travelers Check

1% commission
(Min. HK$50)

1% commission
(Min. HK$50)

Free

Encashment of CitiCorp Travelers Check4

Waived

Waived

Waived

Waived

2% of encashed
amount

2% of encashed amount

Encashment of Other Bank's Travelers Checks4

Under US$10,000
or equivalent

Over US$10,000

Citibank Account Holder

Non-Citibank Account Holder
With exchange
Without exchange

HK$50 per
transaction
Waived
HK$60 per check

Marking Good Check

HK$50 per
transaction

Waived
Waived

HK$60 per check

Free

Temporary Overdraft
(including check returned due to insufficient funds)
Citibank's Prime
Rate +8%
(Min. HK$100/US$13)

Citibank's Prime Rate +8% (Min. HK$100/US$13)

Due to Technical Errors

HK$50/US$7
per check

HK$50/US$7 per check

Due to Insufficient Funds

HK$150/US$20
per check

HK$150/US$20 per check

Direct Debit Authorization Rejected

due to Insufficient Funds

HK$150 per item

HK$150 per item

Checking Account
Check Returned

6-month Stop Check Payment (Including stop payment on Manager's Check)

HKD Checking Account
USD Checking Account

Via Citibank online

HK$50 per check

HK$50 per check

Via other channels

HK$100 per check

HK$100 per check

Via Citbank online

US$7 per check

US$7 per check

Via other channels

US$13 per check

US$13 per check

HK$200 per check

HK$200 per check

Permanent Stop Check Payment

1
2

Waived for Citi At Work clients

Checks bought by Citibank Account Holder and made payable to his/her own name are exempted from the
service fee
7

3
4

Plus HK$20 postage for local registered mail

Maximum encashment amount for non-Citibank Account Holder is US$250

Inward Remittance Fee

Citibanking

Citi Priority

Citigold

Citigold Private Client

Citibank Global Transfer /Draft/Telegraphic Transfer/

Local Inter-bank Funds Transfer2
1

Credit to a Citibank account3

Outward Remittance Fee

Waived

Waived

Citibanking

Citi Priority

Citigold

Citigold Private Client

Citibank Global Transfer

All currency (Not applicable to RMB) - Real-time
online transfer between Hong Kong Citibank
account and overseas Citibank account4

Waived

Waived

Draft
HKD/USD/Foreign Currency5,6

HK$100 each

HK$100 each

HK$50 each

Stop Payment for Draft

HK$250 per draft

(plus Telegraphic
Transfer service fee)

HK$250 per draft (plus Telegraphic Transfer service fee)

Copies of Draft

HK$100 per draft

(plus Telegraphic
Transfer service fee)

HK$100 per draft (plus Telegraphic Transfer service fee)

Local Inter-bank Funds Transfer2,7

HKD

Via Citibank online (per transaction)

HK$50

Via Other channels (per transaction)

HK$180

HK$180

HK$100

Waived

HK$180

HK$180

HK$100

Waived

USD/EUR/RMB8 (per transaction)

Waived

Telegrahic Transfer
Via Citibank online7
(per transaction)

HK$1009

Via other channels7

(per transaction)
Telegraphic Transfer Enquiry

HK$2206
HK$180

HK$180

Telegraphic Transfer Amendments/Cancellation3

HK$200

HK$200

HKD/USD/
Foreign Currency/
RMB10

Waived
HK$2206

HK$1006

Waived

Outward Remittance Service Fee

(Applicable to Local Inter-bank Funds Transfer & Telegraphic Transfer)

1
2
3
4

Charge to beneficiary's account

Correspondent
Bank service fee,
if any, will be
deducted from the
remittance amount

Correspondent Bank service fee, if any,

will be deducted from the remittance amount

Charge to applicant's account

(a) HK$150/US$20
or equivalent or,
(b) the actual
Correspondent
Bank service fee,
whichever
is higher

(a) HK$150/US$20 or equivalent or,

(b) the actual Correspondent Bank service fee, whichever is higher

Incoming remittance currency includes HKD and USD

Local Inter-bank Funds Transfer refers to transfer via Clearing House Automated Transfer System - CHATS.
Citibank Online only provides Local Inter-bank Funds Transfer service in HKD
Plus Correspondent Bank service fees (if applicable)
Only applicable to selected destinations, please refer to www.citibank.com.hk for details. If the transaction
involves currency conversion, such currency conversion will be converted at the prevailing exchange rate
plus a conversion spread for this Citibank Global Transfer service as determined by the Bank on the conversion
day. Alternatively, you can choose to complete the foreign exchange before transfer whereby the applicable
exchange rate and / or conversion spread may be different from those under the Citibank Global Transfer
service. For more details on the reference exchange rate, please call our 24-hour CitiPhone Banking at
(852) 2860 0333. Transaction screening may apply, this may lead to the delay of the transaction
9

5
6
7
8
9
10

Waived if the beneficiary is the same as account holder

Additional Telegraphic Transfer service fee will be charged for non-domicile currency Telegraphic Transfer
Subject to Correspondent Bank service fee
Renminbi Local Inter-bank Funds Transfer is only applicable to the Renminbi accounts opened in local banks
Waived for Citi At Work clients
For HKID holders, Renminbi can only be remitted to the same name Renminbi account in Mainland China
with maximum limit of RMB80,000 per person per day. For Corporate customers, Cross border Renminbi
remittance to or from the PRC is subject to the regulation and approval of related PRC authorities

10

Citibank ATM Card Service Fee

Citibanking

Citi Priority

Citigold

Citigold Private Client

Local ATM Cash Withdrawal

Citibank/JETCO

Free

Free

Other Networks

Handling Fee
Waived^

Handling Fee Waived^

^ Service Fee will be levied if transaction route through other networks

Overseas ATM Cash Withdrawal2,3
Citibank ATM4

Handling Fee
Waived

Handling Fee Waived

Non-Citibank ATM5

Handling Fee
Waived#

Handling Fee Waived#

Surcharges of overseas banks ATM may be levied (if applicable)

Lost/Stolen Citibank ATM Card Replacement

HK$50 per card

Free

Point-of-sale debit payment transactions via Visa network

Foreign Currency Transaction Handling Charge6

ATM Card annual fee

Safe Deposit Box Fee

1.95% per
transaction effected
in a currency
other than
Hong Kong dollars

1.95% per transaction effected in a currency

other than Hong Kong dollars

Free

Free

Citibanking

Citi Priority

Citigold

Annual Fee

Refer to branch

Refer to branch

Loss of Key

HK$200 per key

HK$200 per key

Citigold Private Client

Crack-Open Safe Deposit Box

3
4

Replace new lock with 2 keys7

HK$1,000

HK$1,000

Overdue rental8

HK$1,000

HK$1,000

The flat handling fee will be waived. However, service fee will be levied if transaction route through other
networks. For local ATM cash withdrawals effected via other networks, the transactions will route through
Visa/Plus network and therefore the Bank will impose a service fee equivalent to 2.3%-2.4% of the withdrawal
amount, and debited from your account by the Bank together with the withdrawal amount
Please note that only Hong Kong dollars account can be chosen as the overseas withdrawal account. Some
overseas ATM machines may allow cash withdrawal from only 1 of the pre-designated accounts. Clients
are advised to set their designated account via local Citibank ATM or visit any of our branches for assistance
in advance
Please activate the overseas ATM withdrawal function and set daily cash withdrawal limit in advance. This
can be done via local Citibank ATM or visit any of our branches for assistance in advance
[Via Citi Global Network]: The flat handling fee will be waived. However, for overseas ATM cash withdrawals
effected in currencies other than Hong Kong dollars, the withdrawal amount will be converted into Hong
Kong dollars at the prevailing exchange rate on the conversion day* as determined by Citi Global Network,
and a conversion spread equivalent to 1.7%-2.4% of such Hong Kong dollars amount will be charged by
the Bank. The withdrawal amount as converted to Hong Kong dollars equivalent will be debited from your
account by the Bank together with the conversion spread. You may obtain a reference exchange rate from
the Bank by calling our 24-hour CitiPhone Banking at (852) 2860 0333. Please note the reference exchange
rates may not precisely reflect the actual rates applied to your transactions owing to the time at which
the rates are used and the potential rounding differences
11

7
8

[Via Visa/Plus Network]: The flat handling fee will be waived. However, for overseas ATM cash withdrawals
effected in currencies other than Hong Kong dollars, the withdrawal amount will be converted into Hong
Kong dollars at the prevailing exchange rate on the conversion day* as determined by Visa/Plus network,
and a conversion spread equivalent to 2.3%-2.4% of such Hong Kong dollars amount will be charged by the
Bank. The withdrawal amount as converted to Hong Kong dollars equivalent will be debited from your
account by the Bank together with the conversion spread. Please visit www.visa.com for the reference
exchange rate at Visa/Plus network
For Point-of-sale debit payment transactions effected in currencies other than Hong Kong dollars, the
transaction amount will be converted into Hong Kong dollars at the prevailing exchange rate on the conversion
day* as determined by Visa/Plus network, plus 1.95% handling charge (including 0.95% imposed by the
Bank and 1% charged by Visa to the Bank)
Both keys lost at the same time
Plus legal fee and overdue charge

* Conversion day represents the day which the transaction or withdrawal is taking place

12

Other Service Fee

Citibanking

Citi Priority

Citigold

Citigold Private Client

Foreign Currency Cash Exchange

Foreign Currency to HKD/HKD to Foreign Currency

Waived

Waived

Direct Debit Authorization Setup

Waived

Waived

Execution of Standing Instructions

Via Citibank online

Waived

Via other channels

HK$15 per
transaction2,3

Waived
HK$15 per
transaction2

Waived

Copies of Statement or Advice Record

Via Citibank online

HK$30 per copy

HK$30 per copy

Via other channels

HK$50 per copy

HK$50 per copy

HK$200 per
request

HK$200 per request

Personal Data Access Request

Via Personal Data (Privacy) Ordinance
Data Access Request Form4,5
Reference Letter
First request

HK$200 per letter

HK$200 per letter

Waived

Additional copy

HK$20 per copy

HK$20 per copy

Waived

Certified True copy

HK$20 per copy

HK$20 per copy

Waived

First document

HK$150 per
document

HK$150 per
document

Waived

Additional document

HK$20 per
document

HK$20 per
document

Waived

Bank Endorsement on Client's Signature

Company Search Fee6

Audit Confirmation Request

HK$100 per search

HK$100 per search

HK$200 per request

HK$200 per request

HK$500

HK$500

Account Closure
Within 6 months since account opening

1
2
3
4

Applicable to Citibank account holders only. Foreign currency cash refers to cash in USD, AUD, CAD, EUR,
GBP, SGD, RMB, JPY and NZD
Plus postage, telex and commission depending on the type of remittance
Waived for Citi At Work clients
This form is prescribed by the office of Privacy Commissioner for Personal Data, Hong Kong. Clients can
choose to obtain Personal Data through the mentioned Request Form if necessary
13

Request data in the format other than normal paper form, the bank may impose an additional administration
charge. Fee will be provided upon confirmation of request and will depend on the nature and extend of
the request
Applicable to business registration search and company search

14

Mortgage Loan Account Fee

Citibanking

Citi Priority

Citigold

Citigold Private Client

0.25% of loan
amount or
HK$5,000,
whichever is higher
per request

0.25% of loan amount or HK$5,000, whichever is higher per request

HK$1,000 per
request

HK$1,000 per request

Copies of Statement, Confirmation Letter,

Repayment Schedule, Change Rate Letter,
New Loan Letter, Facility Letter, Confirmation of
Ownership, Particulars of Mortgage &
Outstanding Balance

HK$100 per
document

HK$100 per document

Copies of title deed

HK$250 per
document

HK$250 per document

HK$1,000 per
request

HK$1,000 per request

A monthly fee of
2% on overdue
amount
(any amount due
and unpaid for part
of a month shall
be deemed to be
due and unpaid
for one month,
minimum HK50)

A monthly fee of 2% on overdue amount

(any amount due and unpaid for part of a month shall be deemed
to be due and unpaid for one month, minimum HK50)

Valuation fee by
external surveyor
and administration
charge of HK$200

Valuation fee by external surveyor and

administration charge of HK$200

Deduct Rates Payment from Loan Account

HK$200 per
request

HK$200 per request

Account reinstatement fee (Applicable to Home

Smart Account)

HK$200 per
request

HK$200 per request

Mortgage application cancellation fee

Mortgage document(s) related

Tenancy agreement consent or deed of assignment
Request on copies of mortgage related document(s)

Change of Mortgage Term(s) and Condition(s)

Change of payment plan, payment mode, due date,
tenor, guarantor (including cancellation),
or mortgage rate
Late Payment Related

Overdue Interest (Home Smart and HIBOR

mortgage accounts are excluded)

Fire Insurance Related

Valuation fee and administration charge for
fire insurance policy renewal (Applicable to
insured sum based on replacement value)
Other Service Fee

2015 Citibank Citi and Arc Design and Citi Priority are registered service marks of Citibank, N.A or Citigroup Inc.
Citibank (Hong Kong) Limited
15

16

3-4

5-6

7-8

Citibank

9-10

11-12

13-14

BKCTGO-0040915

Citibanking

Citi Priority

Citigold

HK$10,000

HK$500,000

HK$1,500,000

Citibanking

Citi Priority

Citigold

HK$10,000

HK$500,0002

HK$1,000,0002

HK$603,4

HK$120

HK$300

HK$400
US$513,4

HK$400
US$51

HK$500US$64

Citibanking

Citi Priority

HK$8,000,000 #

CitigoldHK$1,500,000
CitigoldCiti PriorityCitibanking
HK$8,000,000
Citigold

()
()

Citigold

()5
200
200

0.25%
(HK$50)

0.25%
(HK$50)

HK$1

HK$1

()5
15
15

//()7
US$30,000

HK$200

US$5,000

US$5,000

US$10,000

/
0.25%
(HK$50)

/
0.25%
(HK$50)

HK$200

/7
/()
/

/0.25%(HK$50)

8,9

0.25%
(HK$50)

0.25%
(HK$50)

8,9

0.25%
(HK$50
HK$100)

0.25%
(HK$50
HK$100)

HK$300

HK$300

10

*
*

2 3
3 Citi At Work
1

5
6
7
8
9
10

(i)65(ii)18(iii)(iv)(
HK$7,900HK$11,500)/
(v)

//

Citicorp

Citibanking

Citi Priority

Citigold

/
200
200

0.25%
(50)

0.25%
(50)

2%
(HK$50)

2%
(HK$50)

500

Citibanking

Citi Priority

Citigold

HK$101

HK$502,3

HK$252,3

1%
(HK$50)

1%
(HK$50)

Citicorp4

4
US$10,000
US$10,000

Citibank
Citibank

2%

2%

HK$50

HK$50

HK$60

HK$60

()
Citibank
+8%
(
HK$100US$13)

Citibank+8%(HK$100US$13)

HK$50
US$7

HK$50US$7

HK$150
US$20

HK$150US$20

HK$150

HK$150

1
2

Citi At Work
Citibank
6

3
4

HK$20
CitibankUS$250
5

Citibanking

Citi Priority

Citigold

6()

Citibank

HK$50

HK$50

HK$100

HK$100

Citibank

US$7

US$7

US$13

US$13

HK$200

HK$200

Citibanking

Citi Priority

Citigold

1///2
3

Citibanking

Citi Priority

Citigold

()
4

//5,6

HK$100

HK$250
()

HK$100

HK$50
HK$250()

HK$100
()

HK$100()

2,7

Citibank

HK$50

HK$180

HK$180

HK$100

HK$180

HK$180

HK$100

HK$2206

HK$1006

//8

///10

1
2
3
4

Citibank7

HK$1009

HK$2206

HK$180

HK$180

/3

HK$200

HK$200

Clearing House Automated Transfer System- CHATSCitibank

()
www.citibank.com.hk

/
24Citibank(852) 2860 0333

5
6
7
8
9
10

Citi At Work

80,000

Citibanking

Citi Priority

Citigold

()

(a) HK$150/
US$20
(b)

(a) HK$150/US$20
(b)

Citibank

Citibanking

Citi Priority

Citigold

/
1

^
2,3
4

HK$50

1.95%

1.95%

()

Citibank ATM Card

Visa
6

Citibanking

Citi Priority

Citigold

HK$200

HK$200

2
3
4

HK$1,000

HK$1,000

HK$1,000

HK$1,000

(
)Visa/Plus
2.3%-2.4%

[]
*1.7%-2.4%
24
(852) 2860 0333

10

6
7
8

[Visa/Plus]
Visa/Plus*2.3%-2.4%
www.visa.com
Visa/Plus
VISA/Plus
1.95%(0.95%Visa1%)

Citibanking

Citi Priority

Citigold

Citibank

HK$152

HK$152,3

Citibank

HK$30

HK$30

HK$50

HK$50

HK$200

HK$200

4,5

HK$200

HK$200

HK$20

HK$20

HK$20

HK$20

HK$150

HK$150

HK$20

HK$20

HK$100

HK$100

HK$200

HK$200

HK$500

HK$500

1
2
3

Citi At Work
12

4
5
6

11

Citibanking

Citi Priority

Citigold

0.25%HK$5,000

0.25%HK$5,000

HK$1,000

HK$1,000

HK$100

HK$100

HK$250

HK$250

HK$1,000

HK$1,000

2%(

HK$50)

2%(
HK$50)

HK$200

HK$200

HK$200

HK$200

()

HK$200

HK$200

()

()

()

2015 Citibank Citi and Arc Design and Citi Priority are registered service marks of Citibank, N.A or Citigroup Inc.
Citibank (Hong Kong) Limited
14

13