Masha Shvets

moheikashvets@yahoo.com

Summary:
Friendly, outgoing, and highly organized, with customer service and cash handling background. Detail-oriented and able to learn new tasks quickly and effectively. Ability to efficiently
prioritize, consistently meet deadlines, and effectively evaluate problems and generate solutions.

Highlights:

Highly responsible and reliable

Upbeat, outgoing and positive
Effective listening
Flexible
Customer- and service-oriented

Cash handling
Cooperative team-member
Strong verbal communication
Creative and imaginative
Fluent in Russian

Education:

September 2014 - current

DePaul University - Chicago, IL

Business Management Major

3.4 GPA

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August 2013 May 2014

Eastern Illinois University - Charleston, IL
Member of Delta Delta Delta Fraternity

3.8 GPA
Vernon Hills High School - Vernon Hills, IL
High School Diploma
Graduated 2013

Experience:

May 2015 - Current

Prime & Provisions
Internship
Market and promote the restaurant on social media!
Coordinate private events, while ensuring clients needs are met!
Showcase private event space, while informing price rates!
May 2015 - Current
Prime & Provisions

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Hostess
Greet guests personally and on telephones!
Schedule all reservations and plan seating arrangements!
Assess the dining room and escort guests to table!
Ensure the guests needs are met while they wait for their table!
Handle customer complaints with good listening skills and working with management.!
Maintain an organized coat check!
Maintain friendly and professional customer interactions!
Work as a helpful team member!
June 2014 - August 2014
World Financial Group - Schaumburg, IL
Associate
Built social networks to find qualified candidates.
June 2012 - August 2014
Vernon Hills Montessori and Music Academy - Vernon Hills, IL
Teacher Assistant
Routinely met with students parents regarding in-class issues.
Assisted teacher with the use of variety teaching techniques to encourage student
critical thinking and discussion.
Assisted teacher with establishing and enforcing rules for behavior, and procedures for maintaining order among a class of 18 students.
Coordinated art classes.
November 2012 - August 2013
Abercrombie & Fitch - Northbrook, IL
Model
Operated a cash register to process cash, check and credit card transactions.
Exchanged return merchandise for customers quickly and efficiently.
Informed customers about sales and promotions, policies regarding payment exchanges, and security practices.
Replenished floor stock and processed shipments to ensure product availability
for customers.

Accomplishments:
Fundraising
Delta Delta Delta Fraternity fundraising effort for St. Jude Childrens Research
Hospital.