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INTERIM REPOT Of Management Thesis II Submitted in Partial Fulfilment of Post Graduation Course In Master

INTERIM REPOT Of Management Thesis II Submitted in Partial Fulfilment of Post Graduation Course In Master of Business Administration

Submitted to:

Ms Kiran Balani Faculty of Finance

INTERIM REPOT Of Management Thesis II Submitted in Partial Fulfilment of Post Graduation Course In Master

Submitted by:

Rakhi R Pillai

8NBJD017

MANAGEMENT THESIS TITLE

Training and development at any company in India

Industry Chosen: Hotel

Ajit Bhawan, Jodhpur

MANAGEMENT THESIS TITLE Training and development at any company in India Industry Chosen: Hotel Ajit Bhawan,

Acknowledgement

It is my proud privilege to express my first word of gratitude to Hon’ble Maharaj Suryaveer Singh Ji (M.D. Ajit Group of Hotels) for giving me valuable information regarding training and development process at Ajit Bhawan. I owe my special debt of gratitude to Shri K.M. Mathur, Administrative Officer/H.R. Manager, Ajit Bhawan for his valuable help and guidance in the process of learning corporate skills.

  • I also owe a sense of gratitude to all the staff and employees of Ajit Bhawan and in addition lastly have all admiration for my parents who have always provided me courage and confidence

in everything I do.

Ms. KIRAN BALANI my faculty guide INC Jodhpur is always there for the assistance and directs me whenever I was in need of it. I am happy to get her guidance and her sharp supervision on my Summer Internship report

  • I would like to give sincere thanks to all those who have helped me in some or other way for preparation of my report.

Table of Content

Management Thesis Title Acknowledgement Executive Summary Objective Introduction Training and development, Importance ( A brief ) Project progress schedule Bibliography

Executive summary.

Training plays a vital role in effective functioning of any company. The efficiency and productivity of worker working in an organization not only depends upon the skills they possesses or working environment, they are working in, but also depends upon the policy of the company of providing training to the employees according to the demand of the job. There remains a gap between the demand of the job and skills of the worker. This gap can be patch up by delivering effective training and development programs. The workers get the better opportunity to improve themselves and as a result to enhancement of the productivity of the organization.

The objective of the project is to go into the details of “Training Need Analysis” at the Ajit Bhawan. Here in this project I tried to find out the fields in which its employees need training. Here it was a live project. A training calendar for the company will be prepared on the basis of the findings of this project.

Consequently the ultimate goal of this project in HRD is to study and analysis the training need in the way of measuring the development of trainees.

Research instruments approach used in this study was personal filling up of Questionnaire. Then accordingly a study was made on the feedback given by respondents.

The data was collected through well structured questionnaires. About 30 employees were considered for the sample size out of 180 employees. This survey was carried out in various departments of the organization

Objective

For every problem there is a research. As all the researches are based on some and my study is also based upon some objective and these are as follows

To understand the whole Training and development process

To go into the details of “ Training need Analysis”

To come out with conclusion and suggestion based on my studies

Introduction

Introduction Set in the serene desert of Rajasthan, Ajit Bhawan stands as on oasis of hospitality

Set in the serene desert of Rajasthan, Ajit Bhawan stands as on oasis of hospitality and warm Rajput charm. Built exclusively for Maharaj Sir Ajit Singhji the younger brother of Maharaja Umaid Singhji of the erstwhile Jodhpur state, Ajit Bhawan is vibrantly alive with the personalized hospitality provided by the late Maharaja's family who still live here.

The doors of this truly traditional yet subtlety contemporary estate are open to you. Ajit Bhawan offers you Old World elegance, with the modern comforts of a classic heritage hotel and the essence of being a guest of the Maharaj's family. Every suite is unique with a distinctive feel of the Raj. Antiques from various periods and photographs from the family archives create an ambiance that suggests a private home rather than a hotel room. These suites have luxurious marble bathrooms and all modern amenities.

Basic Facts

City: Jodhpur

State: Rajasthan

Location: Near Circuit House, Jodhpur, Rajasthan, India;

3 kilometers from the airport

Rooms: 81 Rooms

History:

Ajit Bhawan Palace in Jodhpur is a magnificent mansion built by Maharaja Ajit Singhji

History: Ajit Bhawan Palace in Jodhpur is a magnificent mansion built by Maharaja Ajit Singhji Maharaja

Maharaja Ajit Singhji

History: Ajit Bhawan Palace in Jodhpur is a magnificent mansion built by Maharaja Ajit Singhji Maharaja

Maharaja Suryaveer Singhji

Of Jodhpur. The palace had been the home to the Maharaja at one point of time. Like all other mansions built by Maharaja Ajit Singhji of Jodhpur, this huge mansion also allures you with its royal appeal and unmatched sophistication. Following the latest trends, this royal palace has been transformed into heritage hotel at present, but still now, a part of this palace is occupied by the royal family. This one is believed to be India's first heritage hotel

All the Maharajas of Jodhpur lived and they ruled from the Jodhpur Fort, the Meharangarh. Around a hundred years ago the Maharaja of Jodhpur decided to build a palace called the Umed Bhawan Palace. His younger brother Maharaj Ajit Singh who was the Prime Minister of the state was allotted space to make his home. The Ajit Bhawan was designed by an English architect and was executed in the Jodhpur stone.

Incorporating the traditional style of gardens the building was proportionately built with two floors in mind. The high ceiling ground floor had a mezzanine section regulating cool air circulation and keeping the rooms cool from the scorching sun in the summer. The Zennana or the woman’s chambers were on the first floor. The gates to this section of the Ajit Bhawan Palace were guarded by specialized and trained units. The chances of men wandering in the section of the house were so slim that ladies would comfortably float effortlessly without a veil, in spite of the decorum of strict Parda. (a custom where the veil hides the face).

A bell would sound alarming all to clear, when Rani Ajit Singh would head down the grand staircase to the lady's porch, which had huge swinging doors that would come close once the Buick would be parked for her Highness.

The main courtyard was a meeting place for a local dignitaries and people from the villages. The jails, stables, a temple and our own well were part of the right wing of the house. On the left wing there was a orchard and in the front of the house the large gardens.

The roof of the house has interesting latticework and if interconnected two staircases that once led to the ladies wing of the house.

Accommodation:

Incorporating the traditional style of gardens the building was proportionately built with two floors in mind.
Incorporating the traditional style of gardens the building was proportionately built with two floors in mind.

Ajit Bhawan offers you the promise of a wonderful holiday where you will be greeted with a heart warming welcome and experience the very best of class, style and comfort. There are 81 rooms at Hotel Ajit Bhawan.

All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe, Tea/Coffee Makers, and Hair Dryers.

Dining:

All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe, Tea/Coffee Makers, and
All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe, Tea/Coffee Makers, and
All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe, Tea/Coffee Makers, and
All the rooms have telephone, TV, Mini bars, Air conditioning, Wi-Fi, Electronic Safe, Tea/Coffee Makers, and

Dining at The Ajit Bhawan is an occasion by itself. Our smorgasbord of gourmet restaurants is your ticket to sampling tasty treats from around the world. Delicious and traditional flavors are carefully prepared for the evening dinner. For lunch and breakfast you also have a choice of ordering from the house menu.

The well laid mutlicuisine restaurant at the royal chamber offers delectable dishes from Indian, Marwari and Rajasthani cuisines.

Business and Banquets:

The well laid mutlicuisine restaurant at the royal chamber offers delectable dishes from Indian, Marwari and

Superb Conference and banquet facilities are available at hotel Ajit Bhawan. The meeting rooms and boardrooms at Ajit Bhawan Palace are finely appointed with all the necessary modern electronic equipments. Arrangements are made to handle large-scale business seminars and meetings.

2. RESEARCH METHODOLOGY

Research can be defined as “a scientific and systematic search for pertinent information in any branch of knowledge’. It is the pursuit of truth with the help of study, observation, comparison and experiment. Research is, thus, an original contribution to the existing stock of knowledge making for its advancement.

2.1 OBJECTIVES OF RESEARCH:

Research inculcates scientific and inductive thinking and it promotes the development of logical habits of thinking and organization. The purpose of research is to discover answer to question through the application of scientific procedures. The main aim of research is to find out the hidden truth, which has not been discovered yet. Though each research study has its own specific purpose, we may think of research objectives as falling not a number of following broad groupings:

· To gain familiarity with a phenomenon or to achieve new insights into it (Exploratory or formularize research studies)

· To portray accurately the characteristics of a particular individual, situation or a group (Descriptive research studies)

· To determine the frequency with which something occurs or with which it is associated with something else (Diagnostic Research Studies)

· To test a hypotheses of a casual relationship between variables (hypothesis testing research studies)

· This research is an amalgamation of both formularize as well as descriptive Research, as it reflects on the present satisfaction level of the employees at Strides Arcolab regarding the various training and development programmes being conducted here. In the process, it also aims to collect more detailed information on the subject of training and development itself.

Training and Development

Every organization needs to have well- trained and experienced people to perform the activities. If the current or potential job occupant can meet this requirement, training is not important. But when this is not the case then it becomes necessary to raise the skill levels and increase the versatility and adaptability of employees. Inadequate job performance or a decline in productivity or change resulting out of job redesigning or a technological break-through requires some type of training and development efforts. As the job becomes more complex the importance of employee’s development also increases. In a rapidly changing society, employees training and development is not only an activity that is desirable but also an activity that an organization must commit resources to if it is to maintain a viable and knowledgeable work force.

In every organization appropriate training program is very necessary to achieve the training objective. A training policy represents commitment of top management to employee training. It consists to rules & procedure concerning depends on best training policy in the company. Hence we can say that an ideal training program indicate the intention of the company to develop its employee. A good training policy therefore should be conducted to accelerate the growth of employees in organization.

Worker must be trained to operate machines, reduce scrap & avoid accidents. It is not only the workers who need training. Supervisor, manager and executive also need to be developed in order to grow and acquire maturity of thought and action.

Training & development is an ongoing process in any organization. It is any attempt to improve current or future employee performance by increasing employee’s ability to perform, usually by changing his attitudes and skill towards work.

IMPORTANCE OF TRAINING

Training is the cornerstone of sound management as its makes employees more effective and productive. It is actively and intimately connected with the personnel managerial activities. It is an integral part of the whole management.

Training is a practical and vital necessity because apart from the other advantages, it enables employees to develop and rise within the organization and increases their “market value”, earning power and job security. Training moreover, increases the morale of the employees , for it help in reducing dissatisfaction, complaints, grievances , absenteeism and reduces the turnover rate. Further , trained employees make a better and economical use of

material and equipment, therefore wastage and spoilage are lessened and need for constant supervision is reduced.

In other word effective training has following advantages:- Increases the knowledge, skill and attitude of the employees. Increased job satisfaction and morale among employees Increased employee motivation Increased efficiencies in processes, resulting in financial gain Increased capacity to adopt new technologies and methods Increased innovation in strategies and products Reduced employee turnover Enhanced company image, e.g., conducting ethics training Risk management, e.g., training about sexual harassment, diversity training

All the above will lead to

Increasing Profits: - As the employees know how to do their work in the

right way, will lead to decrease in cost and increase in profits.

Reducing Employees Turnover: - As the employees know how to do their

work in order to achieve the organizational will lead to less anxiety and

increase in loyalty.

Increasing Customer Loyalty :- As the customers are getting the product at the right time and according to their demand will lead to customer loyalty and will help in gaining new customers as well.

To achieve all this requires not only active participation from the organization but also the faculty members and the employees.

Project Progress Schedule

S.No.

Chapters

 

Activities

Status

 
  • 1 Chapter I

Develop the objectives and methodologies to be adopted for the project

Completed

 
  • 2 Chapter II

Give overview About Ajit Bhawan , Jodhpur

 

Completed

 
  • 3 Chapter III

Explained

Training

and

development

and

its

Completed

importance

 
  • 4 Chapter IV

Collect the relevant data and conduct survey and some

Work in

sort of secondary data and analysis of relevant data.

Progress

 
  • 5 Chapters V

Give the findings and conclusions.

 

Work in

Progress

 
  • 6 Chapter VI

Concluding Project and Give recommendations.

 

Work in

Progress

BOOKS

Bibliography

Human Resource Management (Page No: 234-237) - Rao, V.S.P. Human Resource Management – Gary Dessler. Strategic Human Resource Management – Srinivas R Kandula.

Hotels For Tourism Development – Dr. Ltd.

Jagmohan Negi, Metropolitan Book Co. Pvt.

WEBSITES

www.ajitbhawan.com www.citehr.com www.wikipedia.com www.rajasthan.mapsofindia.org