Tauzia Company PDF

Company Profile
2012/II
Contact Details:
Tauzia Hotel Management
K-Link Tower, 25th Fl.S uite B
Jl. Jend.Gatot Subroto, Kav. 59A, Jakarta 12950, Indonesia
t. +62 21 526 5223
f. +62 21 526 5213
development@tauzia.com
www.tauzia.com
Call Center:
Local. 0807 1808080 Intl. (+62)21 5296 0490
About
TAUZIA Hotel Management has since 2002, pioneered its own hotel
concepts and products within Indonesia with a collection of brands ranging from deluxe
properties - WORLDHOTELS and PRFRENCE Hotels, mid-scale - HARRIS Hotels to ecofriendly budget hotels - POP! Hotels as well as TAUZIA Estate Management.
Our Consulting division has also achieved and contributed to various residential and hotel
projects throughout Indonesia.
The TAUZIA Corporate Team can be found in their head office based in Jakarta.
Consisting of 65 members, the team is composed of a panel of highly qualified experts that
are vital to supporting and following-up the daily operations of the properties managed by
TAUZIA.
TAUZIA Hotel Management provides active assistance in Finance, Human Resources,
Branding, Product Development, Graphic Design, Sales & Marketing, Technical Architecture,
E-distribution and IT.
Tauzia Company Profile - Edition 2012 / II
1
HOTELS
Vision
Build
a multicultural approach to management,
product innovation and services
Promote
cultural diversity
in the hospitality business
2
HOTELS
Missions
Create an innovative
and personalized line of products
for each specific market
Provide a cost effective service

while maintaining quality of work
and efficiency for customer satisfaction
Create a professional, dynamic,

and positive environment in support
of the careers and development
of our teams
Ensure sustainability and growth

of all our brands through financial
performances
Develop an extensive network

to the benefit of our employees
and clients
3
HOTELS
Values
Think customer satisfaction first

Think positive
Think of others
Think out of the box
Act professionally
Act in finding solutions
Act with transparency and ethics
Act as a good citizen
4
HOTELS
Team
TAUZIAs expertise and performance comes from the contribution of its team, bringing a range
of operational experience in various backgrounds: Management, Human Resources, Finance,
Branding, Sales & Marketing, Communications, Technical Architecture, E- Commerce and IT services:
Marc STEINMEYER, President Director
A graduate of Glion Hotel Management School (Switzerland), he is a former
Chief Executive Officer of Accor in Asia. Within 20 years of dedicated service
at this leading hotel company, he has developed and operated the Accor network in Indonesia, Malaysia and Singapore from 1993 to 2000. Marc brings to
TAUZIA an extensive knowledge of the Hotel, Tourism and Catering Industry
in terms of Management, Human Resources, Product development, Marketing
and Finance.
Christophe GLASS, Director

A graduate of Lausanne Hotel Management School (Switzerland). After 10
years of hotel operational experience in Europe with various hotel chains,
he lead the development of the Accor network in Indonesia from 1996 to 2000.
Christophe contributes to TAUZIAs successful results with his operational
management, legal and financial expertise.
Wenny YANUANDITA, Executive Secretary and Business Development Coordinator

Graduated in Communications, Wenny is the Executive Secretary to the
President Director and Director. Her responsibilities also include coordinating
the Business development division.
Eric SIMARD, Director of Projects and Operations

A Graduate of Hotel School in Vannes, France; Eric brings with him over 20
years experience in the hospitality industry. In South East Asia, Eric worked for
9 years with ACCOR ( Thailand, Vietnam & Cambodia ). He then joined Victoria
Hotels & Resorts, where he worked for 9 years, 5 years as Managing Director.
He is in charge of projects & operations for TAUZIA Hotel Management.
5
HOTELS
Team
Irene J. BUDIASIH, Director of Operation POP! Hotels
Graduated in Economics, with a major in Finance - Accounting system, Irene
is in charge of POP! Hotel Operations overlooking properties performances.
With her extensive experience in the Hospitality industry, she ensures the
operations run efficiently, effectively and consistently for the benefit of both
the company and customers.
Stylianos KOUREAS, Regional General Manager for Batam

A graduate of Glion Hotel Management School ( Switzerland ), Stylianos
overlooks the performance of HARRIS properties in Batam (HARRIS Resort
Waterfront - Batam and HARRIS Hotel Batam Center).
Timbul PARTOHAP, Corporate Finance Controller

With extensive experience as Finance Controller and Executive Committee
member, he is responsible for TAUZIAs overall finance and accounting functions. He also oversees the accounting and control functions of all the properties under the management of TAUZIA.
Nadja LEIVA, Corporate Finance Manager

MBA in Hospitality Management from ESSEC Business School in Paris, Nadja
oversees all direct corporate financial and legal planning & structure. She
is in charge of developing, implementing and maintaining accounting &
administrative policies and procedures at TAUZIA, as well as, analyzing and
reporting financial performance to internal and external parties.
6
HOTELS
Team
Corporate Human Resource Manager
He / She is overlooking the strategic direction of Human Resources and Training aspects of TAUZIA Hotel Management Group.
Rachel HOWARD, Corporate Brand Manager

Graduated with an MBA from ESSEC Business School, Paris where she
specialised in Brand Management; Rachel is Head of our Brand Management &
Services Department. Responsible for both, Imagined by Tauzia, and Managed
by TAUZIA brands, Rachel manages all key decisions in order to keep the
brands consistent. She also oversees Purchasing, Graphic Design, Brand and
Product Development.
Antoine VILLETTE, Corporate Director of Sales & Marketing

A graduate of Glion Hotel Management School (Switzerland). Antoine brings
with him 18 years of hospitality industry experience, 11 years of which he was
General Manager for ACCOR, Aston and HARRIS Hotels. He is now Head of our
Sales & Marketing Department for TAUZIA, also overlooking both our Bali and
Singapore Sales offices.
Yani SINULINGGA, Corporate Communications Manager

Graduated with a Masters in International Affairs from the University La
Rochelle, France and a Bsc from the University of Indonesia; Yani is responsible
for all, internal and external communication. This includes managing media
relations, as well as, developing and coordinating our communication strategy
within all the properties under TAUZIA Hotel Management.
7
HOTELS
Team
Daniel D. SUGANDA, Corporate Architect
A graduate of Parahyangan Catholic University Bandung major in civil enginering
& post graduate in architecture from Bandung Institute of Technology with solid
experience in design & construction. Daniel is in charge of technical assessment
and provides expertise for new hotel projects. His academic background, combined with his experience ensure he overlooks projects in a comprehensive way.
Indra TJAKRADHARMA, Corporate Architect

A graduate of St. Thomas Catholic University, Medan; Indra brings with him more
than 12 years experience of architectural planning and design. In charge of technical assessment, he provides expertise for new hotel projects. He is responsible for
design consistency, functional efficiency and technical reliability. He oversees the
projects as early as the conceptual phase until it is handed over to the operations.
FIRAWATI, Corporate Architect

Graduated from Tarumanegara University, Jakarta. Fira is in charge of technical assessment and provides expertise for hotel projects. She reviews our project simulations by brand to meet the standards and qualifications given.
She offers brand guidance, assisting the hotel concept development by
conducting research and feasibility studies.
Milly R. P. PONTOH, Corporate Architect

Graduated from Parahyangan Catholic University, Bandung; Milly is in charge of
technical assessment and provides expertise for hotel projects. She reviews our
project simulations by brand to meet the standards and qualifications given.
She offers brands guidance, assisting the hotel concept development by
conducting research and feasibility studies.
Andi FIRMAN, Corporate Architect

Graduated from University of Trisakti majoring in Architecture. Andi brings
not only his detailed design skills, using advanced technology, but also after
8 years of experience, handling large scale projects from architectural, interior
and high rise buildings, nationally and internationally, he is now responsible
in giving guidance towards the successfulness of TAUZIA corporate projects.
8
HOTELS
Team
Rina DWI UTAMI, Corporate IT Manager
A graduate of Mercubuana University, she is in charge of all Information
Technology related matters and integration processes. She manages Tauzias IT
networks and runs the IT systems of HARRIS Hotels, PRFERNCE Hotels, POP!
Hotels.
Clement SEBBAN, Business Development Manager

Graduated in International Business and Geopolitics from the Institute of
International Relations Studies in Paris, Clement also attained a Post Graduate
Diploma from Glion Hotel Management School, Switzerland. Clement is
responsible for TAUZIAs project development in Indonesia and Singapore,
expanding all brands, Managed by, and Imagined by Tauzia Hotel Management.
Milko PAPAZOF, Business Development Representative Malaysia

Graduated from an Electrical and Mechanical Industries School in Ecole Violet,
La Rochelle, France. He is TAUZIAs Business Development Representative in
Malaysia for Hotels and Serviced Apartments management and partnership
opportunities.
Anuj MALIK, Business Development Representative India

A Senior Finance and Business Development Executive with 15 years of
experience in Real Estate, Property Development and Corporate Finance in
Asia. Anuj is TAUZIAs Business Development Representative in India for Hotels
and Serviced Apartments management and partnership opportunities.
9
HOTELS
Tauzia Brands
HOTEL MANAGEMENT :
WORLDHOTELS
An up-scale Hotel Branding solution launched by WORLDHOTELS, a leading company for
global, sales, marketing, distribution & training services.
WORLDHOTELS Unique Hotels for Unique People
PRFERNCE Hotels, a collection of hotels that live up to

what preference is: Authenticity & Allure.
Representing properties across South East Asia, that share
a consistency of refinement while retaining their individual
charm.
PRFERNCE Hotels offer unity of quality in

individual diversity
HARRIS Hotels, Resorts & Residences

HOTELS
More than just a hotel

A concept, a brand, a lifestyle
perfectly tted to the new Asian mid-scale trend
A good night sleep for everyone

A place to stay for the smart and eco-friendy travellers
SERVICED APARTEMENTS :
Estate Management Services
TAUZIA provides the services related to the management
and maintenance of public areas and shared facilities for
condominium and residential estates.
10
HOTELS
Tauzia Brands
The Longemont
Carlton Hotel
Indigo Pearl
Grand Hotel de la Minerve Rome

Hotel Kunlun
Unique Hotels for Unique People

11
HOTELS
Tauzia Brands
PRFERNCE Hotels offer unity

of quality in individual diversity
Naturally Elegant...
12
HOTELS
Tauzia Brands
HOTELS
More than just a hotel

A concept, a brand, a lifestyle
for Asia
HARRIS Hotels
A Simple Unique Friendly concept for
business & leisure
Tauzia
10 Company Profile - Edition 2012 / II
13
HOTELS
Tauzia Brands
A good nights sleep for everyone,
A place for smart and eco-friendly
travellers
Tauzia
10 Company Profile - Edition 2012 / II
14
HOTELS
Tauzia Management
MANAGEMENT
Management services
Hotels, residences and serviced apartments operations:

Procedures & standards, corporate management training,
recruitment, financial reporting, sales & marketing planning
and support, technical assistance for projects under
development.
CONSULTING
Development of concept, brand identity and products for
hotels, resorts, villas and serviced apartments.
Assessment of hotels, residences and serviced apartments

related to market and product positioning, management
and financial performances.
Exclusive representative of Accor Hotels & Resorts for

Indonesia from 2001 to 2006. TAUZIA was mandated to seek
and develop new properties according to Accors standards
for Sofitel, Novotel, Mercure and Ibis (during this period,
TAUZIA has secured the management of 1 Sofitel, 5 Novotel, 9
Mercure, 1 Ibis, 1 All Seasons and 2 residences).
Non exclusive representative of Accor Hotels & Resorts for

Indonesia starting from 2006.
15
HOTELS
Managed Properties
WORLDHOTEL
Bukit Balangan
76 rooms
2013
16
HOTELS
Managed Properties
Tijili Resort
Seminyak - Bali
126 rooms
2013
17
HOTELS
Managed Properties
HOTELS
HARRIS Resort Waterfront Batam

306 rooms
2002
HARRIS Hotel Tuban Bali

66 rooms - 2002
(80 rooms Extension - 2013)
HARRIS Resort Kuta Beach Bali

191 rooms
2004
HARRIS Hotel Tebet Jakarta

180 rooms
2005
HARRIS Hotel & Residences

Riverview Kuta Beach Bali
142 rooms
2009
HARRIS Hotel & Conventions

Kelapa Gading Jakarta
307 rooms
2010
18
HOTELS
Managed Properties
HOTELS
HARRIS Suites fX Sudirman Jakarta

108 rooms + Suites
2011
HARRIS Hotel & Conventions

Festival CityLink - Bandung
180 rooms
2011

Sunset Road - Bali
186 rooms
2011
HARRIS Hotel - Batam Center

171 rooms
2011
HARRIS Hotel Sentul City - Bogor

160 rooms
2011
HARRIS Hotel Seminyak - Bali

231 rooms
2013
19
HOTELS
HOTELS
Managed Properties
HOTELS
HARRIS Hotel
Raya Kuta - Bali
80 rooms
2012
HARRIS Hotel
Luwuk -Sulawesi
136 rooms
2012

Bukit Jimbaran-Bali
242 rooms
2012
HARRIS Hotel
Solo
90 rooms
2012
HARRIS Hotel Malang

220 rooms
2013
HARRIS Hotel
Gubeng-Surabaya
154 rooms
2013
HARRIS Hotel
Cokroaminoto - Bali
87 rooms
2013
HOTELS
HARRIS Hotel
Kota Gede-Yogyakarta
140 rooms
2013
HOTELS
HARRIS Resort
Puncak - Jakarta
150 rooms
2013
HARRIS Resort
Beach Cove Jimbaran - Bali
300 rooms
2013
HARRIS Hotel
Skyline - Surabaya
262 rooms
2013
HARRIS Hotel
Airport - Jakarta
132 rooms
2013
20
HOTELS
Managed Properties
HOTELS
HOTELS
HOTELS
HOTELS
HARRIS Suites
Tangerang City - Tangerang
200 rooms
2013
HARRIS Hotel Palembang

220 rooms
2013
HARRIS Hotel Balikpapan

212 rooms
2013
HOTELS
HARRIS Resort Bogor Raya

300 rooms
2013
HARRIS Resort Benoa Bali

250 rooms
2014
HARRIS Hotel Kuta Galeria

Bali
160 rooms
2013
HOTELS
HOTELS
HOTELS
HARRIS Hotel Hayam Wuruk

Jakarta
250 rooms
2014
HARRIS
Makassar
180 rooms
2014
HARRIS
Banjarmasin
120 rooms
2013
21
HOTELS
Managed Properties
POP ! Hotel
Bali Denpasar - Teuku Umar
147 rooms
2010
POP ! Hotel
Festival CityLink - Bandung
175 rooms
2011
POP ! Hotel
Gubeng - Surabaya
162 rooms
2012
POP ! Hotel
Sanur - Bali
120 rooms
2013
POP ! Hotel
Cokroaminoto - Bali
150 rooms
2012
POP ! Hotel
Pasar Baru - Jakarta
112 rooms
2012
POP ! Hotel Tugu

Yogyakarta
151 rooms
2012
POP ! Hotel
Tebet - Jakarta
147 rooms
2012
POP ! Hotel
Tuban - Bali
180 rooms
2012
22
HOTELS
Managed Properties
POP ! Hotel
BSD City - Jakarta
164 rooms
2012
POP ! Hotel
Airport - Jakarta
150 rooms
2013
POP ! Hotel
Bandar Lampung
168 rooms
2013
POP ! Hotel
Kuta Beach -Bali
220 rooms
2012
POP ! Hotel
Jl. Dewi Sri - Bali
152 rooms
2013
POP ! Hotel
Sentul - Jakarta
120 rooms
2013
POP ! Hotel
Tuban Waterpark
150 rooms
2012
POP ! Hotel
Thamrin - Jakarta
92 rooms
2013
POP ! Hotel
Nusa Dua
150 rooms
2013
23
HOTELS
Managed Properties
POP ! Hotel
Riverview - Bali
80 rooms
2012
POP ! Hotel
Gedongan Lor - Yogyakarta
120 rooms
2013
POP ! Hotel
Kemang - Jakarta
120 rooms
2013
POP ! Hotel Semarang

150 Rooms
2013
POP ! Hotel
Setia Budi - Jakarta
150 rooms
2013
POP ! Hotel
Drupadi Seminyak - Bali
120 rooms
2013
POP ! Hotel
Solo
150 rooms
2013
24
HOTELS
Managed Properties
237 rooms
August 2010
M a n a g e d
278 rooms
opening mid 2012
25
HOTELS
b y
Managed Properties
Ciputra Hanoi
1,731 Apts/villas
Since 2004

Riverview Kuta Bali
51 rooms
Since April 2009
fX Residence, Sudirman Jakarta

227 Apartments
Since Mid 2009
Solo Paragon
190 rooms
August 2010
26
HOTELS
Consulting Achieved
The Haven Seminyak Bali

Number of units : 7 villas,
60 apartments, 100 hotel rooms
Services provided :
t$PODFQUEFWFMPQNFOU
t)PUFM-BVODIJOH
The Legacy Medspa Resort - Bali

21 villas
Services provided :
t$PODFQUEFWFMPQNFOU
Country Heritage Surabaya

Number of rooms: 150
Services provided :
t"TTFTTNFOUJO'JOBODF
Mercure Lebak Bulus

Jakarta Selatan
Services provided :
t$PODFQUEFWFMPQNFOU
t'JOBODJBMQSPKFDUJPO
Balihai Resort & Spa Bali

Services provided :
t.BOBHFNFOUTFSWJDF
Novotel Nusa Dua Bali

Number of units : 186 Apartments
Services provided :
t$PODFQUEFWFMPQNFOUBOENBSLFUTVSWFZ
t*OUSPEVDFEUP"DDPSBT/PWPUFM
27
HOTELS
Consulting Achieved
Waka Resorts & Spa Bali

Services provided :
t"TTFTTNFOUJO)VNBO3FTPVSDFT
t4BMFT.BSLFUJOHBOE'JOBODF
t$PODFQUEFWFMPQNFOU
The Villas Bali

Number of rooms: 70
Services provided :
t"TTFTTNFOUJO)VNBO3FTPVSDFT
t'JOBODF"TTFTTNFOU"VEJU
Jimbaran Bali
Number of rooms: 120 Apartments
Hotel Sahid Raya Bali

Number of units : 386
Services provided :
t$PODFQUEFWFMPQNFOU
Services provided :
t$PODFQUEFWFMPQNFOUBOENBSLFU
survey
28
HOTELS
Consulting Achieved
Contribution to Accors development in Indonesia
PT Indo Wisata Indah Persada Bali

Services provided :
t$PODFQUVBMCSJFGBOEEFWFMPQNFOU
Novotel Palembang Sumatra

Services provided :
t$PODFQUVBMCSJFGBOEEFWFMPQNFOU
Grand Mercure Phonix Yogyakarta

Services provided :
t$PODFQUEFWFMPQNFOU
Novotel Nusa Dua Bali

Services provided :
t/FHPUJBUJPOBOEESBGUJOHPG
management agreement
t&TUJNBUFEDBTIPXBOEOBODJBM
projections
Ibis Bandung West Java

All Seasons Legian Bali
Novotel Tarakan
East Kalimantan
Mercure Mirama Surabaya

29
HOTELS
Consulting Achieved
Contribution to Accors development in Indonesia
Novotel Semarang Java

Novotel Mangga Dua Square Jakarta

Mercure Convention Center Jakarta

Mercure Ancol Jakarta

Mercure Sanur Bali

Sofitel Seminyak Bali

Kuningan Apartments Jakarta

Mercure Batam
30
HOTELS
Wenny YANUANDITA
Eric SIMARD
Irene J. BUDIASIH
Timbul PARTOHAP
Executive Secretary
Director of Projects &

Operations
Director of Operations
POP! Hotels
Corporate Finance
Controller
Nadja LEIVA
Rachel HOWARD
Antoine VILLETTE
Yani SINULINGGA
Corporate Finance
Manager
Corporate Brand
Manager
Corporate Director
of Sales & Marketing
Corporate
Communications
Manager.
Daniel D. SUGANDA
Indra TJAKRADHARMA
Milly R. P. PONTOH
Firawati
Corporate Architect
Corporate Architect
Corporate Architect
Corporate Architect
Andi FIRMAN
Rina DWI UTAMI
Clement SEBBAN
Corporate Architect
Corporate IT Manager
Business Development
Manager
TAUZIA MANAGEMENT HEAD OFFICE KEY CONTACTS

31
HOTELS

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Company Profile

f. +62 21 526 5213

Tauzia Company Profile - Edition 2012 / II

Tauzia Company Profile - Edition 2012 / II

Provide a cost effective service

Create a professional, dynamic,

Ensure sustainability and growth

Develop an extensive network

Tauzia Company Profile - Edition 2012 / II

Think customer satisfaction first

Christophe GLASS, Director

Wenny YANUANDITA, Executive Secretary and Business Development Coordinator

Eric SIMARD, Director of Projects and Operations

Stylianos KOUREAS, Regional General Manager for Batam

Timbul PARTOHAP, Corporate Finance Controller

Nadja LEIVA, Corporate Finance Manager

Tauzia Company Profile - Edition 2012 / II

Rachel HOWARD, Corporate Brand Manager

Antoine VILLETTE, Corporate Director of Sales & Marketing

Yani SINULINGGA, Corporate Communications Manager

Tauzia Company Profile - Edition 2012 / II

Indra TJAKRADHARMA, Corporate Architect

FIRAWATI, Corporate Architect

Milly R. P. PONTOH, Corporate Architect

Andi FIRMAN, Corporate Architect

Tauzia Company Profile - Edition 2012 / II

Clement SEBBAN, Business Development Manager

Milko PAPAZOF, Business Development Representative Malaysia

Anuj MALIK, Business Development Representative India

Tauzia Company Profile - Edition 2012 / II

WORLDHOTELS Unique Hotels for Unique People

PRFERNCE Hotels, a collection of hotels that live up to

PRFERNCE Hotels offer unity of quality in

HARRIS Hotels, Resorts & Residences

More than just a hotel

A good night sleep for everyone

Tauzia Company Profile - Edition 2012 / II

Grand Hotel de la Minerve Rome

Unique Hotels for Unique People

PRFERNCE Hotels offer unity

Tauzia Company Profile - Edition 2012 / II

More than just a hotel

Hotels, residences and serviced apartments operations:

Assessment of hotels, residences and serviced apartments

Exclusive representative of Accor Hotels & Resorts for

Non exclusive representative of Accor Hotels & Resorts for

Tauzia Company Profile - Edition 2012 / II

Tauzia Company Profile - Edition 2012 / II

Tauzia Company Profile - Edition 2012 / II

HARRIS Resort Waterfront Batam

HARRIS Hotel Tuban Bali

HARRIS Resort Kuta Beach Bali

HARRIS Hotel Tebet Jakarta

HARRIS Hotel & Residences

HARRIS Hotel & Conventions

Tauzia Company Profile - Edition 2012 / II

HARRIS Suites fX Sudirman Jakarta

HARRIS Hotel & Conventions

HARRIS Hotel & Residences

HARRIS Hotel - Batam Center

HARRIS Hotel Sentul City - Bogor

HARRIS Hotel Seminyak - Bali