9999 Command Table

The customer sends a text message to short code address 9999 to block or allow
sender addresses. A confirmation text message is received back to the user
indicating completion of the request.
Example: To block a phone number, compose and send a text message to
9999. Type Block 5555551234. Response Text from 9999: SprintFreeMsg:
Text messages from "5555551234" are now blocked.
The < and > do not have to be entered as part of the command.
The following commands are available:
Text the Following
Command to 9999
help

Resulting Action
Provides help message
about how to use 9999
short code

help block

Provides help message

about how to use block
command

help allow

Provides help message

about how to use allow
command

help all

Provides help message

about the definition of a
sender

help sender

Provides help message

about the definition of a
sender

help <anything else>

Provides help message

about 9999 commands

block

Responds with an error

message

block <less than four

chars>

Responds with an error

message

block <shortcode>

Blocks messages to and

from the specified
shortcode and removes it
from the allow list
Blocks messages to and
from the specified MDN
and removes it from the
allow list

block <mdn>

Response Text Sent

Back to the Customer
SprintFreeMsg: Text these commands to
9999 to manage SMS blocking: block, list,
spam, help. Text help <command> to
learn about each command.
SprintFreeMsg: block <sender>: Blocks all
texts from and to the sender. Example:
block 55555555. Text help sender for more
sender formats.
SprintFreeMsg: allow <sender>: Allows all
texts from (and to) the sender. Example:
"allow 5555555555". Text "help sender" for
more sender formats.
SprintFreeMsg: Sender is a 10 digit number
| shortcode | email address | email domain.
email is a special sender used to block or
allow all email.
SprintFreeMsg: Sender is a 10 digit number
| shortcode | email address | email domain.
email is a special sender used to block or
allow all email.
SprintFreeMsg: Text command (block | list |
spam | help) to 9999 to manage blocking..
Text help <command> or help all to get
help messages.
SprintFreeMsg: The sender you tried to
block, "" must be at least 4 characters long.
Please try again.
SprintFreeMsg: The sender you tried to
block, "XXX" must be at least 4 characters
long. Please try again.
SprintFreeMsg: Text messages to and from
"XXXXX" are now blocked.

SprintFreeMsg: Text messages from and to

"XXXXX" are now blocked.

block <user@domain>

block <@domain>

block email
blocklist (block list has
entries in list)
blocklist (block list has
no entries in list)
blist (block list has
entries in list)
blist (block list has no
entries in list)
allow

Blocks messages to and

from the specified email
address and removes it
from the allow list
Blocks messages to and
from the specified domain
and removes it from the
allow list.
Blocks message to and
from email.
Makes the block list the
active list and issues the
list command
Makes the block list the
active list and issues the
list command
Makes the block list the
active list and issues the
list command
Makes the block list the
active list and issues the
list command
Responds with an error
message.

allow <less than five

chars>

Responds with an error

message

allow <shortcode>

Adds shortcode to the

allow list and removes it
from the block list
Adds MDN to the allow
list and removes it from
the block list
Adds email address to
the allow list and removes
it from the block list
Adds domain to the allow
list and removes it from
the block list
Removes block on email

allow <mdn>

allow <user@domain>

allow <@domain>

allow email
allow all
allowlist (allow list has
entries in list)
allowlist (allow list has
no entries in list)
list (block list has
entries)

Removes all items from

the block list
Makes the allow list the
active list and issues the
list command
Makes the allow list the
active list and issues the
list command
Lists all block list entries.
Note: List only provides
the entries to the block
list regardless of which
list is active

SprintFreeMsg: Text messages from and to

"XXXXX" are now blocked.

SprintFreeMsg: Text messages to and from

"XXXXX" are now blocked.

SprintFreeMsg: Text messages to and from

all email addresses are now blocked.
SprintFreeMsg: n blocked sender/receivers:
XXXXX YYYYY ZZZZ
SprintFreeMsg: You have no blocked
senders/receivers. All text messages will be
allowed.
SprintFreeMsg: n blocked sender/receivers:
XXXXX YYYYY ZZZZ
SprintFreeMsg: You have no blocked
senders/receivers. All text messages will be
allowed.
SprintFreeMsg: The sender you tried to
allow, "" must be at least 4 characters long.
Please try again.
SprintFreeMsg: The sender you tried to
allow, "XXXXX" must be at least 4
characters long. Please try again.
SprintFreeMsg: Text messages to and from
"XXXXX" are now allowed.
SprintFreeMsg: Text messages fto and from
"XXXXX" are now allowed.
SprintFreeMsg: Text messages to and from
"XXXXX" are now allowed.
SprintFreeMsg: Text messages to and from
"XXXXX" are now allowed.
SprintFreeMsg: Text messages to and from
all email addresses are now allowed.
SprintFreeMsg: All text messages are now
allowed.
SprintFreeMsg: n allowed sender/receivers:
XXXXX YYYYY ZZZZ
SprintFreeMsg: You have no allowed
senders/receivers. All text messages will be
blocked.
SprintFreeMsg: There are n senders on
your block list. All these senders will be
blocked: "XXXXXXX" YYYYYYY
ZZZZZZZ

list (block list is empty)

Sends message stating

block list is empty

spam <shortcode>

Provides shortcode to be
investigated for spam and
blocks shortcode

spam <mdn>

Provides MDN to be
investigated for spam and
blocks MDN

spam <user@domain>

Provides email address to

be investigated for spam
and blocks email address

SprintFreeMsg: You have no blocked

senders/receivers. All text messages will be
allowed.
SprintFreeMsg: Thanks for reporting spam
sent by "XXXXXX."
SprintFreeMsg: Text messages to and from
"XXXXXX" are now blocked.
SprintFreeMsg: Thanks for reporting spam
sent by "XXXXXX."
SprintFreeMsg: Text messages to and from
"XXXXXX" are now blocked.
SprintFreeMsg: Thanks for reporting spam
sent by "XXXXXX."
SprintFreeMsg: Text messages to and from
"XXXXXX" are now blocked.