Documente Academic
Documente Profesional
Documente Cultură
Be prepared
Before going on site to do an installation you need to have taken care of the
following:
• Get a copy of the signed order, as this will confirm the nature and
number of licenses to be installed as well as any additional items
such as reports.
• You will also need a copy of the pre-installation document which will
confirm that all the necessary pre-installation requirements have
been met by the client.
• Establish your contacts list. This list should include, but need not be
exclusive, a member from the IT Department (preferably the Network
Administrator) as well as the Alchemex Administrator end user.
• Set your appointment date and time and re-confirm the appointment
at least a day prior to the install.
• Secure your copy of the relevant Alchemex installation CD i.e.
Alchemex for Accpac CD, Alchemex for SAP Business One CD,
Alchemex for SYSPRO CD or Alchemex Generic CD, as well as the
Serialisation Details.
• Always carry a spare Generic Alchemex & Web Install CD as well as a
copy of ALL the Standard Template sets. (Covering all available
source data types as well) – Having a copy of all the above on a
Memory Stick wont hurt either.
Pre-Installation requirements
Software
• What data sources will we be connecting to?
o Confirm data source e.g. MS SQL, MySQL, C-ISAM, Pervasive
(2000, v8.6 or v9) Oracle, DB2, MaxDB etc.
o Are we dealing with Client /Server or Workstation
configurations?
o Have the ADO/ODBC drivers/software been loaded and
confirmed working on all workstations having Alchemex
installed.
• MS Excel needs to be pr-loaded onto all workstations having
Alchemex installed.
Hardware/Network Infrastructure
• Confirm that you will we have access to all the workstations having
Alchemex installed on that day.
• Confirm access to the Server. Will it be direct or via Terminal
Server/VNC
• Confirm access to a CD Drive or USB port on at least one of the
workstations/server.
• Confirm ALL relevant Domain Users/ Workgroups have full read write
permissions to the pre-created Alchemex directory on the Server.
• Confirm if Internet Access is direct or via proxy & get details.
On arrival, after all the introductions and formalities are over, make your
way to the Workstation where the Administrator Licensed copy of Alchemex
is to be installed.
(In most cases this will be one of the better/best PC’s on the premises with
at least one 17”+ monitor and a working CD Drive.) This is where you will
be spending most of your time. BTW – This guide assumes you are
fortunate enough to be installing on a pre Vista OS (XP Win2000) as Vista
has a few additional quirks that will be covered elsewhere in the document.
Administrator’s Workstation
• Confirm that the currently logged in Domain User is the actual User
Account that will be used to run the Alchemex Software.
• Insert the Alchemex CD into the CD Drive – If it auto launches then
cancel it. I prefer to only use the Alchemex Generic CD since the Web
Solution will only work with the Generic Alchemex version and
because the other versions install ALL templates regardless of which
were purchased or not.
• Open up MS Explorer (Right Click on “START” and select “Explore” )
• Now type in the UNC path to the pre-created Alchemex folder on the
pre-arranged Server. e.g. \\server\Alchemex\ DO NOT use Mapped
Drives – get into the habit of using UNC’s - I will refer to
\\server\Alchemex for the remainder of the document – just replace
with whatever path is relevant to your install. (Personally I prefer
direct IP i.e. \\192.168.10.1\Alchemex but let’s not complicate
matters)
• If you cannot find the Alchemex folder (because the IT chap forgot to
create it), get hold of the relevant IT contact and have them create it.
Remind them that ALL the designated Alchemex users MUST have full
read and write access to that folder and that these permissions must
propagate to all the child folders. I would not suggest you create the
folder nor set the user permissions yourself as you could open
Review of Actions
• Confirm that the currently logged in Domain User is the actual User
Account that will be used to run the Alchemex Software on the
machine.
• Open up MS Explorer (Right Click on “START” and select “Explore” )
• Navigate to \\server\Alchemex\
• Launch this previously created “New Text Document.txt” and type a
few extra characters then Save and Close it. – If it saves and closes
you have just confirmed that this workstation has full Read/Write
On average I would suggest booking a full day for installation, getting the
install covered as quickly as possible and using all the remaining time in
familiarizing the Administrator and Report Writers with the basic
functionality of the product.
Remember the objective is to pass on as much information as possible to
enable the end users to buy into the product and not just see it as “yet
another darn tool” and go back to using their old “tried and tested” time
consuming methods just because we never took the time to build up their
confidence and show them just how exciting and feature rich the product is.
We cannot pass on everything there is to know in a day (even a month
come to think of it) but we can plant the seeds to entice the user to take
the next step and venture into a journey of discovery by studying the Help
File end to end.
Another thought. Don’t pass on more information than the user is able to
cope with in one sitting. Rather establish their level of proficiency and
needs and stick to features relevant to their skill level and immediate
required outputs. Thus forget about punting Complex Joins and Pass
Through Variables to someone that spells SQL with a “C” and who only
really need to run out simple reports.