Steve Jones

Business
s
Operations
Manager

Dayjob Ltd
The Big Peg
Birmingham
B18 6NF
T: 0121 638 0026
E: info@dayjob.com

PERSONAL STATMENT

E:
info@dayjob.com

A progressive Business Operations Manager with a particular strength in driving performance, reducing inefficiencies and
cutting costs. Steve is a self-motivated and focused candidate who has over four years experience of working in senior
managerial roles. He is self-sufficient and resourceful, with a responsive, cooperative and knowledgeable approach to work
as well as professional attitude to dealing with all operational issues that may arise. Even though he leads through the
facilitation and empowerment of others, he is still willing to take personal responsibi lity for all problems under his
governance. Right now he is looking to join a leading & established company that is going through a period of growth.

AREAS OF EXPERTISE
MANAGERIAL

Identifying, developing and implementing best practice that increases performance.

Apt at resolving contractual, technical and financial issues with partners.
Sales and business development skills.
Knowledge and experience of procurement processes, procedures, and policy setting.
Leading a team and prioritising and managing resources through others to meet goals.
Experience of working in complex structures.
Developing business relationships through networking.
Can communicate complex technical data and statistics clearly.
Stakeholder, people and relationship management.

PERSONAL

Willingness to learn, improve and adapt.

Able to take tough decisions and sustain momentum, pushing for timely action.
Incredible drive, enthusiasm and commitment.
Ability to communicate in a clear and effective manner.
Having the patience to deal with multi decision maker sales processes.
Organised, calm and never buckling under pressure.

Having a positive can-do approach towards change.

CAREER HISTORY
Construction Company - Coventry
BUSINESS OPERATIONS MANAGER
April 2009 Present
Responsible for ensuring that all Business Operational tasks are done correctly, costed effectively and delivered on time. Also in
charge of maintaining a good working relationship with the company's main clients.
Duties

Implementing new operational processes and procedures.

Establishing and maintaining Roles and Responsibilities for personnel under your management.
Delivering regular team communications and organising monthly meetings.
Controlling all associated operational costs according to the prevailing annual budget forecast.
Supporting the planning, development and overall management of project budgets, in collaboration with relevant
senior field managers and HQ staff.
Seeking ways of adding value to existing work areas.
Working closely to build and maintain close working relationship with clients.
Maximising accuracy, productivity and space utilization.
Assisting in the recruitment, training and development of staff.
Solving disputes and complaints in a professional manner and within guidelines.

Building Company - Coventry

ASSISTANT MANAGER
June 2008 April 2009

ACADEMIC QUALIFICATIONS
Birmingham North College
Birmingham South School

2005 - 2008
2003 - 2005

REFERENCES Available on request

Business Operations Management Degree

A Levels: Maths (B) English (A) Physic (C) Geography (A)

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