EmpLOYMENT Skills NOW

Fairfield School Of Business
1.1Introduction
This author will be discussing about a business plan in fashion designing and demonstrating how the
plan will work step by step and how the plan will be successful within three years times.
Level 5 HND Diploma Business Unit 47: Employability Skills - FSB
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May 2015

1.1.1 Future Plan
I would like to open up my own business in three years time in fashion designing. In previous I did a
course in fashion and now I would like to take it further. Fashion is my passion I am a trendsetter I
like to be creative and unique in my own style.
1.1.2 Objectives/ responsibilities
Complete my HND
study to get my degree in fashion designing
Get experience in fashion industry
Getting funds/Loans
Open business
1.2.1
SMART Objectives
Specific
Measurable
Finishing
HND
In one year
Study to get
my degree in
fashion
designing
Get
experience in
fashion
industry
Getting
In one year
As part time
Getting a job
In one to two
year
Achievable
Come to class
on time
getting help
from lecture
submit my
assignments
on time. I
have already
achieved
distinction in
my first year.
Get to class
on time
getting the
right help
Getting
experience
and
understandin
g how to run
my own
business.
Realistic
Working hard
to achieve my
HND in
business and
move on to
third year to
gain my
degree.
Timely
Work hard to
achieve my
degree in
fashion
designing
Gaining all
the
knowledge
and
experience to
achieve my
goals to help
me open up
my business
In fashion.
One year
2014-2015
2014-2015
One to two
year 2014-216
Getting loans

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May 2015

funds/loans
Open
Business
In one year
from banks
along with my
own saving
Open my own
business
In three
years time
Getting the
right help to
support me in
my business
Carry out a self audit to identify your strengths and weaknesses

Strengths
Weaknesses
Experience
Problem solving
Communication
Work well in team
Understanding concepts
What are
Priority
my
developmen
t objectives
What
activities do
I need to
undertake
to achieve
my
objectives
H
Languages
Get on course
IT skill
Take online
course
M
Research
methods
Mental flexibility
Numerical reasoning
IT skill.
Languages
Research methods
Read more to
get the
understanding
What
support and
resources
do I need to
achieve my
objectives
Get help from

lecture and
friends who
speaks different
languages
Get help from
families and
friends
Read books,
article

3
Target data
for
achieving
my
objectives
Actual data
of achieving
my
objectives
October
2014
April2015
August2015
May 2015

Mental
flexibility
Numerical
reasoning
and support
Do task on
time
Take course
Reading,
research
October
2015
Get support
from lecturer
November
2015
Personal development plan
www.1000ventures.com (10-06-2014)
1.3 Motivational techniques

1 To helping people looking good
What motivates me to implement my plan, is because I love fashion, and I like to see people looking
and feeling good about themselves. I am a fashionista, that is unique, and always seeking ways to
introduce new ideas and designs that can stand out from all the rest. This means that customers can
always look fabulous everyday on every occasions. This plan motivates me to help people and to
make my plan be successful. This approach encourages me to improve my performance enabling me
to accomplish more and promotes my achievements in long-term goals.
Recognition
I would like my business to be recognised globally. I shall accomplish this goal through meaningful
hard work enabling my business to be successful, but first I need to get the right knowledge and
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May 2015

experience, along with the right tools, to perform a good plan that help can me to achieve my goal.
Getting support from families and friends, meeting the right people at the right time and getting online
with a strong presence using it as a marketing platform. I shall go to fashion events/shows to gain
knowledge of new ideas for my business, hand out leaflets to people, letting them know about my
business. I was motivated by the love and passion I got for fashion and I was inspired by other
amazing designers along with families and friends, they encourage me to move forward and achieve
my dream. I am passionate in what I want to do to help people looking and feeling good about
themselves.
Task two
2.1Identify the problem that Tesco have in their falling sales.
newbusinesstechnology.co.uk (13-06-2014)
Tesco has lots of competition from discount retailers and other upmarket retailers such as
Sainsburys, Asda, Morrison and others.
Tesco grocery market data showed market shares have declined from 30.5% to 29% within
the last three months.
Tesco invests too much in other foreign countries and loses focus within its UK market
therefore realising falling sales for Tesco
The manager of Tesco hasnt acquired the right knowledge and experience to understand how
to keep the business on point, this is a major problem for Tesco to have a huge fall in sales.
Tesco spend too much on expanding more stores that gives less focus on production.
Tesco brand is not of good quality compared to other competitors branding

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May 2015
Tesco invests into too much other investment such as car insurance, mobile phone banking
and others, and less focus on their main production
Advice on how to improve Tesco falling sales
Tesco need to regains their customers by offering good prices and value for their money that
would make customers more happy and loyal
Tesco need to focus and invest more into their UK market to make the business more
successful
Tesco need to employ the right manager who has more experience and
Understanding to help the business grow
Tesco need to focus and spend more on their production
Tesco need to focus on better branding quality and to make them stand out from other
competitors that will make customers want to spend more on product
Tesco need to invest more in their main production that will help to boost more sales in the
grocerys market within the UK
2.2& M2 Communication methods and tools that Tesco can use
aanaedwards.hubpages.com(17-06-2014)
Level
Communication

6
Feed back
May 2015

Managers
Organisation
performance
Subordinates
Staff performance
and appraisal
Seniors
Organisation
performance
Presentation,
Teleconference,
board meeting, and
videoconference
Face to face,
written letter, notice
board information,
phone
correspondent and
e-mail
Board meeting,
presentation,
teleconference and
e-mails
High feed back
High feed back
Tesco use different type of communications tools and methods to communicate with their staff and
customers. This allows Tesco to interact more with customers and employees.
Tesco used mobile technology to communicate with their staff and customers this gives Tesco the
opportunity within the mobile market to create a Tesco club card app with this app customers can
gain points and latest offers when shopping online or in sores.
E-mail: Tesco can use e-mail as part of their communication this is a much easier way to
communicate with employees and customers. This can give the public the opportunity to interact and
discuss anything they like or dislike.
Staff meeting: Tesco can use staff meetings to communicate and interact with their managers and
employees by improving informations, encourage discussion and inspire new ideas or boost their
Morale.
Faxing: Tesco can use faxing technology to communication with employees and manages it is the
most quick an effective way to send document to and from each deportment.
Face to Face: Tesco can use face to face to communication methods to communicate with their staff
members. This usually involves two individual talking directly to each other by giving or receiving
information.
Videoconferencing: Tesco can use videoconference to communicate with board members in two or
more locations by a two way video and audio transmission anywhere in the world.
2.3 Time management at Tesco

Set Goals:
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Tesco manager need to focus on how to set more effective goals whether short term or immediate
milestones that can stretch the company to reach its full potential. In order to achieve goals it takes
hard work and dedication mental and physical. Tesco need to set S.M.A.R.T goals in able to assure
that every manager and employee knows their roles and responsibilities, this would give the business
more opportunity to accomplish its goals and to be more successful.
Make a schedule:
Tesco manager should make a schedule by setting a must do list with time bound for all the members
of the team to follow. All team members should have a role and responsibility and a target to reach,
therefore meeting the team goals enabling Tesco to achieve their goals.
Revisit and revise the plan:

Tesco manager should always revisit and revise their plan over and over again to make sure that
there is not anything wrong, and they are heading in the right direction, and all the team members are
sticking to the plan by following the right procedure making for a more effective and successful
outcome.
TASK 3
3.1, 3.2, 3.3
Introduction
The author will discuss Belbins theory of team roles and team dynamics and how Tesco can
implement this theory to help manage their team more effectively and further explain any alternative
strategies that will assist team manager.
A. Belbins Team Roles

According to www.businessdictionary.com (24-06-2014) Belbins theory is used to identify people by
personality type and their strength and weaknesses as a team manager within the workplace. It is
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May 2015

use to divide individuals into broad classes and subdivided into nine different roles
According to www.mindtools.com(24-06-214) Tesco can use Belbins theory model to help create a
more balanced team, this theory can help managers to understand their roles as a team leader and
develop strength to manage their weaknesses as team members and how they can improve the way
they contribute to their team.
B.Team Dynamics
According to dictionary.reference.com (24-06-2014) Team dynamic is the interaction that can
influence the attitudes and behaviors of a group of individuals that are assigned through connection
of tasks within an organisation. If dynamics is often ignored or neglected, it can have a significant
impact on the way team works. Team dynamics are created by the nature of the teams work, the
personalities within the team, and their working relationships with other people, also the environment
in which the team works.
Objectives
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Tesco managers and team member should have a high powerful synergy performing team who is
empowered and fully engaged. They should have a clear plan that everyone understands. Close
interaction and focus on their aims and objectives will help them to see how they can achieve and
accomplish said, to make the company more successful.
Tesco managers and team member need to set goals and objectives
Tesco managers and team member should have a strong focus and clear understanding of
objectives and goals.

Managers must collaborate with each other on a regular basis and build trust to achieve
company mission and goals.
Norms
Tesco managers and team members should create a list of how would they want the team to operate
and discuss each rules thoroughly make sure that everyone agrees to help make the team work.
Every managers and team member at Tesco should have a roles and responsibility to ensure that
they understand the goals of the team. Everyone must work together to help make the company
more successful within the market sector.
Sizes
Tesco manager should consider the size of their group to ensure that the size of the team is ideal to
carryout work more effectively. Too much members in a team will cause disruption and problems, less
work will get done. The right group size would have a direct impact on all team members influence
them to engage with each other to operate and function more productively to get the tasks done on
time.
Cohesiveness
Tesco manager should focus on group cohesiveness with this focus it will help the team members to
hold a farmer ground to work more effectively and remain stable by interacting and playing their roles
together. With team cohesive it can help Tesco team members to accomplish high level of job
satisfaction and to be successful of meeting their objectives goals.
http://www.teamtechnology.co.uk/team/dynamics
Status
Status is an important factor and Tesco can use it to help understand their team members behaviour.
Status is a significant motivator and has major behavioural consequences when individuals perceive
a disparity between what they believe their status to be and what others perceive it to be. People who
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control the outcomes of a group through their power tend to be perceived as high status. Tesco
manager should convey high status within the team to maintain good relation with every team
members to help the team function and preform more effectively.
Roles
Teams must consists of different roles and responsibility to achieve maximum performance. Tesco
manager should ensure all team members have the right skills and knowledge to enable them to
carry out their role and responsibilities, and able to interact, communicate with each other, and the
ability to carry out tasks effectively to meet the team deadline and reach the company goals.
Team members must work together to accomplish the team objectives

Team members should work together to develop higher performance level to make team more
successful to reach their target

Every member of the team should have a set of objectives and target they want to meet
http://www.teamdynamics.co.uk/
C3.3 Methods to deal with poor team performance
Tesco manager understand Importance of poor team performance t and addressed to it quickly. If the
behaviour of the team is not what you have expected start by identify the issue anddealing with the
consequences try to resolve the problem with the team members that they are facing and correcting
issues they have caused within the business. Soif the team not preforming in the right way thiswill
cost the company more time and money.
Identify what behaviour is causing the employee to underperform

Confront their poor performance
Redirect their behaviour to improve performance
Job roles and duties
Individuals objectives targets in their roles
Timetabled review meetings appraisals of these objectives targets
Grading of performance on each objective
Actions set from these meetings to assist in development and learning where needed
Conclusion:
This author have discuss belbin team roles and team dynamics theory and implement these strategy
to Tesco team to help them understand the importance of team performance by using these strategy
to develop a stronger team management.
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Task4: 4.1, 4.2, 4.3

Thinking hats methods
Six thinking hats method was develop by Edward de Bono this method is used to structured
discussion process to make it more efficient and effective. This technique outline different thinking
styles that combined with different coloured hats this approach forces each participants in team
meeting or focus to adopt this particular thinking style that is represented by each coloured hats.
http://johnkapeleris.com (01-07-2014)

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May 2015

Force Field Analysis
Force field analysis was created by Kurt Lewin in 1940 this is a listing methods that is use to evaluate
various forces and discuss all the forces that may have an impact on changes. This technique can
use to decide whether to go ahead with changes it can increase chances of more success by
strengthening the forces.
http://orgreadiness.com (01-07-214)
4. B Implementation of Force Field Analysis:

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Step1:Tesco market share falls to 30% before the ending of December 2014 they need to regain their
market share by making sure all the members understand their roles and responsibility to achieve the
company goals.
Step 2 and 3
Forces for change positives
Forces Against Change negatives
Efficiency 2
Training and development 3
Low prices 3
poor quality
Help Tesco retain customs

Quality product 3
High cost 3
Satisfy customers make them feel

good about purchase
Restructure 1
Investment 2
Total 9
Total 11
This table have demonstratedthe forces of positives changes are higher than the forces against the
changes, thus we can implement this strategy onto Tescos to regain its market share.

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May 2015
4.3 Strategy Impact:

Brand Awareness
Creating brand awareness is an important way of promoting products this help company differentiate
from other competitors. It measures a potential customers ability to not only recognise a brand
image, but to also associate it with a certain companys product or service. Usually when products
maintain high brand awareness to its competitors these products will get the most sales. Brand
awareness is best spread through both inbound and outbound marketing efforts. When competition in
an industry is high, brand awareness can be one of a businesss greatest assets.
Customer focus

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A customer focus is designed to provide good customerssatisfaction makes sure staffs understands
their roles and responsibility.To have a good customer focus it usually involves a strong contributor to
ensure the business is successful and maintain an effective customers relation and service that will
put customers satisfaction first. Business should make sure that customers are getting best quality
and offers that can fill their needs and wants. If businesses do not develop customer loyalty and
satisfaction, they could lose their customers.
Low price and better quality
The food retail industry is a highly competitive market. More so than ever, organisations need to offer
customers value for money. Customers want the best quality products at the lowest possible prices.
With such tough competition it is vital for organisations to understand what their customers
want. Tescos understands that its customers want value for money but do not want to compromise
on quality. Tescos uses a lean approach to its business operations to offer its customers quality
products at competitive prices.
Reference:
http://education-portal.com/academy/lesson/group-cohesion-theory-definition-quiz.html#lesson (2006-2014)
http://www.mindtools.com/pages/article/newTMM_80.htm (20-06-214)
http://www.businessdictionary.com/definition/Belbin-team-roles.html (24-06-214)
http://www.citeman.com/3157-status-is-a-significant-motivator.html (07-07-2014)
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May 2015

http://www.mindtools.com/pages/article/newLDR_83.htm) (24-062014)http://dictionary.reference.com/browse/group+dynamics (24-06-2014
http://www.slideshare.net/ShilpaHimanshi/ppt-of-group-dynamics (24-06-2014)
http://www.trainanddevelop.co.uk/article/tuckman-model-of-team-development-a160 (01-07-2014)
http://www.lincolninteractive.org/samples/introduction-to-engineering/introduction-to-engineeringlesson-8 (01-07-2014)
http://www.mindtools.com/pages/article/newLDR_86.htm (01-07-214)
http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm (01-07-2014)
http://johnkapeleris.com/blog/?p=418 (01-07-2014)http://orgreadiness.com/tag/kurt-lewin (01-072014)
Assignment front sheet

Unit number, title and level
Pearson BTEC Level 5 HND Diploma in Unit 47: Employability Skills
Business (QCF)
Level 5
Student name and ID number
Assessor name
Interval Verifier
Mehroo Humaiyoo
Date issued
Completion date
st
Submitted on
rd
1 May 2015
3 July 2015 before 12:00 midday
Assignment title
Employability Skills
Scenario

17
Shaping Your Future A Vocational
May 2015

LO
LO1
Learning
Outcome
Be able to
determine
AC
1.1
In this assessment you will have

the opportunity to present
evidence that shows you are able
to:
Develop a set of own responsibilities
and performance objectives
1.2
Evaluate own effectiveness against

defined objectives
1.3
Make recommendations for

improvement
1.4
Review how motivational techniques

can be used to improve quality of
performance
own responsibilities
Task
No.
and performance
2.1
Develop solutions to work based

problems
2.2
Communicate in a variety of styles

and
Be able to develop
interpersonal and
LO2
transferable skills
Appropriate manner at various levels

2.3
LO3
LO4
Understand the
dynamics of
working with
others
Be
able
to
develop
strategies
for
problem solving.
Identify effective timemanagement strategies
3.1
Explain the roles people play in a team

and how they can work together to
achieve shared goals
3.2
Analyse team dynamics
3.3
Suggest alternative ways to complete

tasks and achieve team goals
4.1
Evaluate tools and methods for

developing solutions to problems
4.2
Develop an appropriate strategy for

resolving a particular problem
4.3
Evaluate the potential impact on the

business of implementing the strategy

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May 2015
Evidence

Sources of
Information
1. Course notes
2. Learning Media (2013)Leading People and Professional Development, BPP,
London

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May 2015

Instructions
An electronic copy of your assessment must be fully uploaded by the deadline

date and time.
You must submit one single PDF or MS Office Word document. Any relevant images
or screenshots must be included within the same MS Office Word or PDF document.
The last version you upload will be the one that is marked. Your paper will be
marked if you have indicated this as your final submission.
Review the mitigating circumstances policy for information relating to extensions.
The file size must not exceed 20MB.
Answer the criteria in order, clearly indicating the pass criteria number.
Ensure that all work has been proof-read and checked prior to submission.
Ensure that the layout of your documents are in a professional format with font
style Arial, font size 12 for the text, font 14 for sub heading and font 16 for main
heading, line spacing 1.5 and justified.
Use the Harvard referencing system, otherwise it will be considered as plagiarised
work.
Ensure that you back-up your work regularly and apply version control to your
documents.
Ensure that any file you upload is virus-free, not corrupted and not protected by a
password otherwise it will be treated as a non-submission.
You must NOT submit a paper copy or email of this assessment to any member of
staff at FSB.
Your work must be original with the appropriate referencing
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully
acknowledged.

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May 2015

Student signature:
Date:
In addition to the above PASS criteria, this assignment gives you the opportunity to submit eviden
MERIT and DISTINCTION grades
Grade Descriptor
Indicative
characteristic/s
M1 Identify and apply

strategies to find appropriate
solutions
Effective judgements
have been made.
M2 Select / design and apply

appropriate methods /
techniques
Appropriate
methods/techniques have
been applied.
Contextualisation
M1: To achieve M1, you will show that you have

discussion to Question 1.2. This will be done by
appropriate decision-making process/style to the
M2: To achieve M2, you will have used suitable t

communication in 2.2.
Guidelines: Identify at least five interpersonal

suitable/relevant techniques which you think wil
various levels in Tesco. (Task 2).
M3 Present and communicate
appropriate findings
Communication is
appropriate for familiar
and unfamiliar audiences
and appropriate media
have been used.
D1 Use critical reflection to

evaluate own work and justify
valid conclusions
Conclusions have been

arrived at through
synthesis of ideas and
have been justified.
M3: To achieve M3, your work will be presented

Guidelines: Provide your answer using a profes
will also make satisfactory use of Harvard refere
and appendices (Task 3).
D1: To achieve D1, reflect and draw conclusions

strategy.
Guidelines: Compare two time management st

one. You are expected to reflect on what you hav
strategies in your answer.
D2 Take responsibility for
managing and organising
activities
Activities have been

managed.
D2: To achieve D2, You have decided to presen

within a presentation. You want to deliver the f
and prosperity depends on Improvement in
requires your loyalty, commitment and per
Guidelines: You are required to take the screen

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May 2015

the assignment.
D3 Demonstrate convergent
/lateral / creative thinking
Innovation and creative

thought have been
applied
D3: To achieve D3, assuming that the selected s

alternative strategy.
Outline three reasons why you think this is a fea
Guidelines: The alternative strategy will need t

creativity
Assignment Brief
Unit number, title and level
Unit 47: Employability Skills - Level 5
Qualification
Pearson BTEC Level 5 HND Diploma in Business
Date issued
1st May 2015
Completion date
3rd July 2015 before 12.00 midday
Assessor
Internal Verifier
Mehro
Assignment title
Employability Skills Shaping Your Future
Purpose of this assignment

All learners at all levels of education and experience require honed employability skills as a
prerequisite to entering the job market. This unit gives learners an opportunity to assess and
develop an understanding of their own responsibilities and performance in, or when entering,
the workplace.
It considers the skills required for general employment, such as interpersonal and transferable
skills, and the dynamics of working with others in teams or groups including leadership and
communication skills.
It also deals with the everyday working requirement of problem solving which includes the
identification or specification of the problem, strategies for its solution and then evaluation of
the results through reflective practices.

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Instructions
The pages which follow under the heading Shaping Your Future needs to be to be developed
as part of your learning journey. Once written, the aim is that the plan is revisited occasionally
and, towards the end of your course, it will act as a portfolio document. This document will
reflect and evidence your learners journey, demonstrating the application of the relevant
learning outcomes to the business depicted in the Shaping Your Future section of this paper. It
is envisaged that you will able to use this document as an accessible illustration of your
learning and understanding.
Please carry out the following steps in order to complete the Shaping Your Future section:
1. Select an organisation. The organisation that you chose should be either an organisation
that you own, an organisation that you would like to own, or one that you work for.
2. Complete the Shaping Your Future section before attempting to answer any of the
questions. Many of the questions in this paper will require that you refer to the information in
the Shaping Your Future section
3. Please read all the questions in this paper and apply your learning to the Shaping Your
Future section.
This section will act as the case study for your assignment paper.
Please note that FSB will not publish or use this information for commercial purposes.
Shaping Your Future

The Background Information
Whose plan is this?
Business and owner details:
Business name:

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Owner(s) name:
Business address and postcode:
Business telephone number:
Business email address:
Section one
Executive summary
1.1 Business summary:
1.2 Business aims:
Additional Information:

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May 2015
Details of future training courses you or your team want to complete:
Section two
Products and services
2.1 What is the nature of your business?
a product
a service
both
2.2 Describe the different types of product/service you are going to be selling:
2.3 Additional information:

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May 2015
Section three
The business environment
3.1 Who are your customers:
individuals
businesses
both
3.2 Describe your typical customer:
3.3 Where are your customers based?
3.4 What factors help your customers choose which business to buy from?
3.5 Have you sold products/services to customers already?

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yes
no
If you answered yes, give details:

Section four
Market research
4.1 What market information have you obtained so far?
4.2 Do you intend to conduct further market research? If so, discuss briefly:
4.2 Key findings from research:

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Section five
Marketing and Business Strategy
What are you going to do/ How are you going to

market your products?
Why have you chosen this marketing method?
TOTAL COST

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Section six
Competitor and market analysis
6.1 Table of competitors (top 5 competitors only)
Name, location
Product/service
Price
Strengths
Weaknesses
and business size
6.2 SWOT analysis:
Strengths
Weaknesses
Opportunities
Threats
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29
6.3 PEST analysis

PEST analysis (political, economic, social, technological) assesses a market, including competitors, from the standpoint of a particular proposition or a
business.
May 2015
30

criteria examples
criteria examples
Political
Economic
Social
Technological
home economy
economy trends
overseas economies
general taxation
taxation specific to
product/services
seasonality issues
market/trade cycles
specific industry factors
market routes trends
distribution trends
customer/end-user drivers
interest/ exchange rates
international trade and
monetary issues
ecological/environmental current
legislation
future legislation
international legislation
regulatory bodies and processes
government policies
government term and change
trading policies
funding, grants and initiatives
home market pressure- groups
international pressure- groups
wars and conflicts
criteria examples
criteria examples
lifestyle trends
demographics
consumer attitudes and opinions
media views
law changes affecting social
factors
brand, company, technology image
consumer buying patterns
fashion and role models
major events and influences
buying access and trends
ethnic/religious factors
advertising and publicity
ethical issues
competing technology
development
research funding
associated/dependent
technologies
replacement
technology/solutions
maturity of technology
manufacturing maturity and
capacity
information and
communications
consumer buying
mechanisms/technology
technology legislation
innovation potential
technology access, licencing,
patent intellectual property
issues global communications
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6.4 Unique Selling Point (USP):
Unique Selling Point (USP)
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Section seven
Operations and logistics
7.1 Production:
7.2 Delivery to customers:
7.3 Payment methods and terms:
7.4 Suppliers:
Name and location of

supplier
Items required
Payment arrangements
Reasons for choosing

supplier
and prices
7.5 Premises:
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7.6 Equipment:
If being bought
Item required
Already owned?
New or second hand?
Purchased from
7.7 Transport:
7.8 Legal requirements:
7.9 Insurance requirements:

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34
Price
7.10 Management and staff:
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35
Task 1: Be able to determine own responsibilities and

performance
This task offers you an opportunity to achieve L.O1: 1.1, 1.2,
1.3, 1.4 & M1
As you are about to complete your Diploma, it is the right time to make a decision with regards
to your career and its progression in relation to the organisation outlined in the Shaping Your
Future section. However, running the organisation combined with educating yourself is placing
you under a lot of pressure. You find that you have too much work and insufficient time. You
understand that this pressure may be reduced by creating an appropriate plan and
implementing it effectively can enhance your probability of success.
Develop a career development plan for the next three years (maximum) which addresses the
following:
a) Develop a set of own responsibilities and objectives that can be used to help you
manage your learning needs whilst running the organisation outlined in the Shaping
Your Future section (1.1).
Guidelines: Develop a set of your responsibilities and performance objectives.
b) Evaluate the effectiveness of the responsibilities/objectives that you have specified

above. (1.2).
Guidelines: Refer to the responsibilities and objectives outlined above and evaluate
own effectiveness against these defined objectives.
c) Conduct a self audit to determine your strengths and weaknesses specifically in

relation to the career development plan. Then, recommend how to convert your
weaknesses into strengths and make an overall improvement. (1.3).
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Guidelines: Highlight two strengths and two weaknesses. Recommend how to
convert the weaknesses into strengths.
d) You have noticed staff performance in the organisation outlined in the Shaping your
Future section has been dropping recently. Review how motivational techniques may
be applied to improve the quality and productivity of staff performance. (1.4)
Guidelines: Outline three motivational techniques and discuss how they can be
used to improve productivity.
M1: To achieve M1, you will show that you have included effective judgements in your
discussion to Question 1.2. This will be done by demonstrating that you have applied an
appropriate decision-making process/style to the answer.
Interim Completion Date :
Word count per question:
15 th May 2015
Approx. 500
NB: When the question refers to an organisation, the learners will need to discuss their
organisation as detailed in the Shaping Your Future section above OR the organisation from the
designated list held and approved by Student Support.
Task 2: Be able to develop interpersonal and transferable skills

This tasks offers you an opportunity to achieve LO2: 2.1, 2.2, 2.3,
M2, D1 & D2
a) In running the organisation outlined in the Shaping Your Future section you have
noticed that stakeholders have been unable to reach decisions due to diverse
interests, opinions and ideas. This is delaying progress; you need consensus so
that the organisation outlined in the Shaping Your Future section may be
productive and profitable.
Develop possible solutions to this situation. (2.1)
Guidelines: Identify a solution to this problem detailing how it can be resolved.

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b) In the organisation outlined in the Shaping Your Future section, you have found
that the performance of some employees at various levels is not consistent. They
sometimes perform well but often poorly. In order to alleviate the problem, you
need to generate effective solutions and then communicate these solutions to the
relevant staff. Generate possible solutions and discuss how you would
communicate them to these staff members (2.2)
Guidelines: Use a variety of appropriate styles to communicate to this audience.
Remember, this group may have various needs in terms of communication.
c) In your role as leader of the organisation outlined in the Shaping Your Future
section, you have noticed time management issues exist and this may impede
performance. Identify appropriate time management strategies that you would
use to improve or mitigate time management risks. (2.3)
Guidelines: Identify three effective time-management strategies that can be
utilised in these circumstances.
M2: To achieve M2, you will have used suitable techniques with regards effective
communications in
2.2.
Guidelines: Appropriate methods/techniques have been applied.
D1: To achieve D1, reflect and draw conclusions on effectiveness of time management
strategy.
Guidelines: Compare two time management strategies to identify the most effective one.
You are expected to reflect on what you have learnt about time management strategies in
your answer.
D2: You have decided to present the communications styles used in 2.2 within a
presentation. You want to deliver the following message:
Staff job security and prosperity depends on Improvement in Business

Performance. This requires your loyalty, commitment and performance on a
consistent basis
Guidelines: Generate 10 slides, take the screen shots of the slides and paste them into the
assignment.
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Interim Completion date :
29 th May 2015
Approx. 500
organisation as detailed in the Shaping Your Future section above OR the organisation from
the designated list held and approved by Student Support.
Task 3: Understand the dynamics of working with others.
This tasks offers you an opportunity to achieve LO3: 3.1,

3.2, 3.3, & M3
a) With the help of Belbins theory, analyse the roles of people in an effective team that has
been set a complex task. (3.1)
Guidelines: Provide a brief outline of Belbins theory, explain the roles people
play in a team and how they can work together to achieve shared goals.
b) Explain the meaning of team dynamics and analyse how the overall team performance
is affected by team dynamics? (3.2)
Guidelines: Define and analyse the term team dynamics and discuss how it
impacts on team performance. You can use the organisation outlined in the
Shaping Your Future section to illustrate your answer.
c) Your staff team or other stakeholder teams (such as suppliers) are not able to
meet/achieve their set targets. Outline alternative methods/strategies a team leader may
use to help team members meet the set targets. (3.3)
Guidelines: Provide three methods that a leader can use to help team members
complete the task. Use examples throughout. The organisation outlined in the
Shaping Your Future section can be used to help illustrate your answer.

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M3: To achieve M3, your work for 3.3 should be presented in a professional report
format. The report will be created for the bank manager who has provided you with
a loan in the last year. You want to be prepared in just case he/she questions the
business performance of the organisation outlined in the Shaping Your Future
section.
Guidelines: Provide your answers using a professional and structured report
format. You will also make satisfactory use of the Harvard referencing system
throughout the assignment and in the appendices.
Interim Completion date :
13th June 2015
Approx 500 words

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Task 4: Be able to develop strategies for problem solving
This tasks offers you an opportunity to achieve LO4: 4.1,
4.2, 4.3 & D.3
a) Using the organisation outlined in the Shaping Your Future section, evaluate the use
of two problem solving tools which enables you to develop solutions to problems
in general. (4.1).
Guidelines: Evaluate tools and methods for developing solutions. You can use
Force Field Analysis, Critical Path Analysis, and other tools of your choice.
b) The organisation outlined in the Shaping Your Future section has suffered loss of
market share and reduced sales. Develop an appropriate strategy for resolving this
problem. (4.2)
Guidelines: Discuss how you will address this problem. In doing so, you will need to
develop an appropriate strategy for resolving this particular problem.
c) Evaluate the impact of implementing the strategy selected in 4.2 on the organisation
outlined in the Shaping Your Future section. (4.3)
Guidelines: Using the strategy outlined in 4.2, list and evaluate three possible impacts
of implementing the strategy on the organisation outlined in the Shaping Your Future
section.
D3: To achieve D3, assuming that the selected strategy in 4.2 fails, prepare an
alternative strategy.
Guidelines: The alternative strategy will need to demonstrate and apply innovation
and creativity.

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Interim Completion date : 27th June 2015
Approx. 500 words

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Answer Sheet
Task 1 (L.O. 1: 1.1, 1.2, 1.3, 1.4, & M1)

Please type your answer here
Task 2 (LO2: 2.1, 2.2, 2.3, M2, D1 & D2)

Task 3 (LO3: 3.1, 3.2, 3.3, & M3)

Task 4 (LO4: 4.1, 4.2, 4.3, & D3)

IMPORTANT
CHECK THAT YOUR ANSWERS MEET THE CRITERIA
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COMPLETE THE ASSIGNMENT CRITERIA AS YOU

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Fairfield School Of Business

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Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

Carry out a self audit to identify your strengths and weaknesses

Get help from

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

Personal development plan

1.3 Motivational techniques

Fairfield School Of Business

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

Advice on how to improve Tesco falling sales

2.2& M2 Communication methods and tools that Tesco can use

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

High feed back

High feed back

2.3 Time management at Tesco

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Revisit and revise the plan:

A. Belbins Team Roles

Fairfield School Of Business

Fairfield School Of Business

objectives and goals.

Fairfield School Of Business

Team members must work together to accomplish the team objectives

successful to reach their target

Identify what behaviour is causing the employee to underperform

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Task4: 4.1, 4.2, 4.3

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

4. B Implementation of Force Field Analysis:

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Forces Against Change negatives

Training and development 3

Help Tesco retain customs

Satisfy customers make them feel

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

4.3 Strategy Impact:

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Fairfield School Of Business

Fairfield School Of Business

Assignment front sheet

3 July 2015 before 12:00 midday

Level 5 HND Diploma Business Unit 47: Employability Skills - FSB

Shaping Your Future A Vocational

Fairfield School Of Business

In this assessment you will have

Evaluate own effectiveness against

Make recommendations for

Review how motivational techniques

Develop solutions to work based

Communicate in a variety of styles

Appropriate manner at various levels

Identify effective timemanagement strategies

Explain the roles people play in a team

Analyse team dynamics

Suggest alternative ways to complete

Evaluate tools and methods for

Develop an appropriate strategy for