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Find the following Interview Questions, which I have collected.

1.Give a brief about yourself


2.What are the modules you are exposed to
3.Tell me the typical business flow of service contracts
4.Typical business flow of field service from customer perspective
5.How is service contract is integrated with field service
6.what is the architecture of mobile field service
7.how to send sms messages in CRM Foundation
8.what are the ERP modules you are exposed to, what AR transaction types
9.What are the components of workflow
10.what are service transaction types
11.major difference between key flexfield, descriptive flexfield
12.what are the components of CRM Foundation, give the functionality of each component
13. what is the difference between segment and context
14.what is account centric and site centric instances
15.can i create a service contract for a install base item
16.how to select profile options which is not selected at user level
17.what is the difference between drop the table and truncate the table
18.what is the difference between my sql, psql
19.questions about your previous organizations, reasons for leaving

20.what is trading community architecture, what are the various responsibilities associated with this
module
21.what are the process flows of sales online, explain in depth
22.what is full life cylcle implementation explain the 11 stages of full life cycle implementation indepth
23.How can you auto generate a service contract when service request is created
24. what are the major differences functionality wise between isupport and support modules.
25.explain the typical business flow of depot repair module
26.What is Conference Room Pilot.
27. What is Istore module explain the functionality in detail.
28.How many instances can be created in lli, what is the standard number of instances available as
default.

Oracle Apps CRM Questions and Answers


1. How to send the SMS in oracle sales to sales representative in oracle sales?
Using Oracle workflow notification we can send the notification to the sales users(Sales
Representatives).
2. How is oracle istore and oracle inventory related?
Oracle inventory is tightly integrated with Oracle iStore.All the products(items in inventory
terms) are first defined in inventory. Items not part of inventory are not visible in iSTore.
The attributes should be set appropriately as per the requirement. The category sets should
be defined as per the iSTore requirement.
3. What is flow of service contract?
To create a Service Contract below are the various setup has to defined
1. Create a Contract( Service agreement or Extended or subscription) depends on the
business requirement
2. Enter the service line item defined in inventory as service coverage
3. Enter Line> Effectivity> item for which the service contract is required

4. Enter the price list,Sales credit etc


5. Check for QA
6. Submit for approval
7 Check the status of the contract is "Active"
4. If the value set is of type table then how many tables can we attach in the value set?
If the Value set is of table type then we can attach as many tables required by joining them
to form the inline view.
5. Which is a better career move, Oracle Apps or Siebel ?
Learn basics of Oracle CRM like TCA architecture,Resource Management etc because the
future product from Oracle i.e. Fusion Apps (Customer Data Model) is based on Oracle
CRM(EBS - R12) and rest of functionality is based on Siebel
6. How many Componenets are there in Service Contract?
A contract lifecycle includes Creation , Approval, Entitlement / Fulfillment , Pricing, Billing ,
Managing Contracts

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