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BACHELOR OF COMMUNICATION (BCOM)

JANUARY 2015

SBFS1103

THINKING SKILLS AND PROBLEM SOLVING

MATRICULATION NO

: 890119055170 -002

IDENTITY CARD NO

: 890119-05-5170

TELEPHONE NO

: 010-2680438

E-MAIL

: divyabarathi_89@yahoo.com

LEARNING CENTRE

: Seremban.Negeri Sembilan
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TABLE OF CONTENTS

ABSTRAK
1.0

Introduction

1.1

Company 1 : SKY WORLD STATIONERY & OFFICE SUPPLY

1.2

Company 2 : SYAMADDUN SDN BHD

2.0

Content Of Sky World Stationery & Office Supply

3.0

Content Of SYAMADDUN SDN.BHD

4.0

Comparison Between Two Companies Quotations and Tender Offer By


Prioritization Matrix Table

4.1

Sky World Stationery & Office Supply Company

4.2

Syamaddun Sdn.Bhd Company

5.0

Summary

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ABSTRAK
Some departments struggle to offset a growing list of new and pending projects while
continuing need for core services, frequently with less funding. Deciding how to prioritize and
isolate high priority projects from projects lower priority can be daunting. Since emotions often
run high when making these decisions, a structured approach and objectives can assist in
achieving consensus and balance the needs of the department and the client and stakeholders.
Using a preference matrix is a proven method to make some difficult decisions in an objective
way.
1.0

Introduction
A priority matrix is a simple tool that offers a good way to complete a set of various items

in order of importance. It also identifies their relative importance to publish of numerical values
for the priority of each item. The matrix provides a way to position the project (or project
request) based on criteria that are determined to be significant. This enables the department to
see exactly which projects are the most important to focus on the first, and which, if any, may be
suspended or terminated.
1.1

Company 1 : SKY WORLD STATIONERY & OFFICE SUPPLY


This company provide office stationery items . This company is to provide one stop

solution for all your office stationery needs. As a one stop office stationery supplier, the company
cater to this requirement with entire office in stocks over 5,000 products from more than 200
manufactures. The stocks is constantly growing and always offering extensive range of products
at the best possible price while backing up with excellent customer service.
This company also provide a wide range of benefits:

Offer lowest price guarantee and confidence for the customer. Every item we offer

is the best possible quality for the price.


Provide fast and free delivery (within Klang Valley for purchases more than $

100).
A dedicated customer service team to provide product information.

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Cash on Delivery - Place an order via our website and payment will only be
collected upon delivery to your doorstep or office.

We believe in providing a friendly customer service, honest service and great value for money.
With such service level have successfully established good relationship and valuable clientele.
By taking care of the entire process, the company ensure that importing stationery is hassle free.
The company stationery range is unique and great value for money. Feel free to contact us with
your requirements and our team of experts will get back to you with information.
SKY WORLD STATIONERY & OFFICE SUPPLY
No.17A, Ground Floor, Jalan Putra Mahkota 7/6C,
Putra Business Centre Point, Putra Heights,
47650 Subang Jaya, Selangor
Website: www.skyworldstationery.com
Email: sales@skyworldstationery.com
Tel: +603 5614 3355
1.2

Company 2 : SYAMADDUN SDN BHD


Syamaddun established in 1999 and it is 100% owned Bumiputra company. This company

registered with the Ministry of Finance and e-procurement. Through 14 years of experience in
this industry, Syamaddun is one of the expert in supplying to major corporate and government
department and agency.

Product Offerings
Copier Paper
General Stationery
Printers & Consumables
Office pantry
Office Furniture
Office Automation
Premium gift
Service & Values

This company understand the importance of processing orders in a timely and accurate
manner, and are dedicated to providing outstanding customer service. They also enjoy helping

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customers keep their cost down and exceed most customer expectation. Company consider
ourselves experienced in handling corporate and government request and expectation.
Commitment
They believe in providing a 5 star customer buying experience. They have put in a lot of
focus on providing 5 star buying experience - product range, sufficient stock, timely delivery,
after-sales support. The company train people well to deliver excellent customer service at all
times.
The company's main objective is to be the one-stop supplier for Malaysia corporate client and
Government department and agency. They will continue our commitment - proving best in price,
service and quality to our valued customer. Do contact us today for an awesome 5 star customer
buying experience.
SYAMADDUN SDN BHD
(Company Registration No : 481901-A)
Tingkat 1, No 18-1, Jln Pemaju U1/15,
Sec U1, Hicom Glenmarie,industrial park,
40150 Shah Alam , Selangor.
TEL: 03-5569 3818 FAX: 03-5569 3319

2.0

Content Of Sky World Stationery & Office Supply

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The Sky World Stationery & Office Supply quotation is Cash On Delivery (COD) price
type quotation. Its means the company has to pay cash after receiving the delivery of the goods
ordered by them. The Zazen (M) Sdn.Bhd ask tender offer price of A4 papers from Sky World
Stationery & Office Supply. The Sky World Stationery & Office Supply quotation offer shows
that 1000 ream of AK A4 80GSM paper cost RM 11.00 include GST tax. So, 1000 ream will be
cost RM 11,000( 1000 x 11.00). 1000 ream of AK A4 70GSM paper cost RM 9.70 include GST
tax and its cost RM 9,700( 9.70 x 1000). Other than that, 1000 ream of Copy & Laser A4
70GSM paper cost RM 9.10 include GST tax and its cost RM9100 (9.10 x 1000). 1000 ream of
Copy & Laser A4 80GSM paper cost RM 10.00 include GST tax and its cost RM 10,000 (10.00
x 1000) . The Zazen (M) Sdn.Bhd company order 4000 ream 4A paper from Sky World
Stationery & Office Supply on 11 January 2016. AK A4 paper were more expensive than Copy
& Laser A4 paper. All A4 paper were cost RM 37,547.17 cent and GST Tax was included RM
2,252.83 cent. Total amount in Sky World Stationery & Office Supply quotation offer were RM
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39,800.00. The Sky World Stationery & Office Supply never give time limitation for the
company.
3.0

Content Of SYAMADDUN SDN.BHD

The Syamaddun Sdn.Bhd quotation is Cash With Order (CWO) price quotation. Its
means the company(buyer) has to send cash along with the order, otherwise, the order may not
be executed. The Zazen (M) Sdn.Bhd ask tender offer price of A4 papers from Syamaddun
Sdn.Bhd. The Syamaddun Sdn.Bhd quotation offer shows that 1000 ream of AK Yellow A4
80GSM (450s) paper cost RM 10.00. So, 1000 ream will be cost RM 10,000( 1000 x 10.00).
1000 ream of AK Yellow A4 70GSM paper cost RM 8.50 and its cost RM 8,500( 8.50 x 1000).
Other than that, 1000 ream of Double A4 80GSM paper cost RM 10.80 and its cost RM10800
(10.80 x 1000). 1000 unit of Double A4 70GSM paper cost RM 8.50 and its cost RM 8,500
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(8.50 x 1000) . The Zazen (M) Sdn.Bhd company ask 3000 ream 4A paper and 1000 unit
Double A4 paper tender offer price from Syamaddun Sdn.Bhd. AK Yello A4 paper were more
expensive than Double A4 paper. All A4 paper were cost RM 38,800.00b cent and GST Tax 6
% was included ad its cost with RM 2,326.00. Total amount in Syamaddun Sdn.Bhd quotation
offer were RM 41,128.00. The Syamaddun Sdn.Bhd gives 14 days time limitation for the
company.
4.0

Comparison Between Two Companies Quotations and Tender Offer By


Prioritization Matrix Table
Prioritization Process
Project Preferences a process of is an activity that is structured and consistent with the

aim of analyzing the current operating environment to identify any projects that run in parallel in
the same portfolio, developing scoring models, including ranking criteria, and apply that model
to prioritize projects to determine the order implementation that ensures the highest efficiency of
the overall portfolio. This process serves as a framework to manage the effectiveness of parallel
projects.
4.1

Sky World Stationery & Office Supply Company


Factor

Frequency

Importance

Feasibility

Total Points

Improve Quality Of Product

21

Reduced Material Cost

20

Improve Time Limitation

12

Improve Consumer Satisfaction

21

Total

74

4.2

Syamaddun Sd.Bhd Company

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Factor

Frequency

Importance

Feasibility

Total Points

Improve Quality Of Product

15

Reduced Material Cost

16

Improve Time Limitation

14

Improve Consumer Satisfaction

12

Total

57

Company Sky World Stationery & Office Supply gets higher score (74) as compared to
Company Syamaddun Sdn.Bhd (57). The Score column of the table is used as the basis to set
priorities for the company. Actually Project 3 gains the highest priority while the rest two
projects obtain lower priority. The Sky World Stationery & Office Supply Company gets highest
score in quotation tender offer. The buyer can take Sky World Stationery & Office Supply
quotation to buy their office tools. If compare material cost between two company, the Sky
World Stationery & Office Supply material more cheaper than Syamaddun Sdn.Bhd Company.
The time limitation of Syamaddun Sdn.Bhd was too short. So, they should improve the time they
give to the buyer. Sky World Stationery & Office Supply and Syamaddun Sdn.Bhd company
should improve their payment method because sometimes buyer may not able to pay by cash. So,
they should change to other method like cheque pay method or money transfer system. They
should improve customer satisfaction.
5.0

Summary
In order to summarize all that in this publication, can say that the process of priorities

projects in parallel or portfolio is complex and requires a management team large analytical
capabilities. First, the team must identify what project to power, then develop criteria for the
position, and ultimately create a model that explains how to measure the project against the
criteria and what formulas and parameters to be used for ranking. This process resulted in
creating a matrix that shows the priorities order of selection and sequence of projects organized
into programs or portfolios.
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6.0

REFERENCES

https://oqi.wisc.edu/resourcelibrary/uploads/resources/Project_Prioritization_Guide_v_1.p
df
http://www.sixsigmaonline.org/six-sigma-training-certification-information/six-sigma-toolsprioritization-matrix/
http://www.processexcellencenetwork.com/lean-six-sigma-business
transformation/articles/process-excellence-methodologies-using-prioritizat/
http://www.sitespect.com/blog/cure-priority-paralysis-strategies-choosing-what-test-run

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