Documente Academic
Documente Profesional
Documente Cultură
Service Guide
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire 3020/5020 service guide.
Date
II
Chapter
Updates
Copyright
Copyright 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
III
Conventions
The following conventions are used in this manual:
IV
SCREEN MESSAGES
NOTE
WARNING
CAUTION
IMPORTANT
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
VI
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many feature:
AMD TurionTM 64 ML-28/ML-32 processor at 1.6/1.8 GHz or higher with 128 KB L1 cache and 512
KB L2 cache, or
AMD TurionTM 64 ML-30/ML-34/ML-37/ML-40 processor at 1.6/1.8/2.0/2.2 GHz or higher with 128
KB L1 cache and 1MB L2 cache
Display
t15.0
t15.0
t15.4
t15.4
DualViewTM support
Storage subsystem
T
Multi
tDVD-Dual
tDVD/CD-RW
T
combo
Input devices
Chapter 1
88/89-key keyboard
Audio
T
MS-Sound compatible
Communication
T
Modem: 56K ITU V.90/V.92 modem with PTT approval; wake-on ring ready
LAN: 10/100/1000 Mbps Fast Ethernet (for selected models); wake-on-LAN ready
WLAN (manufacturing option): integrated 802.11b/g dual band (for selected models), or 802.11a/b/
g tri-mode WI-Fi CERTIFIEDTM WLAN solution (for selected models); Acer SignalUp wireless
technology support
Stylish appearance
S-video/TV-out port
Microphone/line-in jack
Headphones/speaker/line-out port
I/O Ports
Chapter 1
91.4C501.001 (04243)
200-PIN DDR SODIMM
CLK GEN
IDT CV1373
AMD CPU
11,12,13,14
1* Slot Cardbus
1* 1394
CardReader
ATI
M26/M24
RGB CRT
50,51,52
PCI-Express
x2
SM/MMC/SD
28
26,27
PCI
ACPI 2.0
BlueTooth
miniUSB
6xUSB 2.0
24
USB x 4
24
CODEC
ALC655
AC97
TXFM
30
30
TXFM
10/100Mb
30
MODEM
MDC Card
RJ11
CONN
30
24
Line In 33
MIC In
32
6-CH
AC97 2.2
PCI LAN
Realtek
RTL8110SBL
1000/100/10
RTL8100C
100/10
29
CRT 16
DVI-D
(EZ4 only ) 15
SB400
31
RJ45
TMDS
VRAM x4
ATI
1000Mb
LCD 17
CH7307C 15
Mini-PCI
802.11a/b/g
TVOUT 16
RS480M
TI
PCI 7411
28
PCMCIA
SLOT
PCMCIA I/F
Support
TypeII
28 MS/xD
5 in 1
LVDS
ATI
PWR SW
TSP2220A
1394 4pin
Conn 28
SVIDEO/COMP
HyperTransport
6.4GB/S 16b/8b
L1: Signal 1
L2:VCC
L3: Signal 2
L4: Signal 3
L5: GND
L6: Signal 4
4,5,6,7
17
LEDs
RTC BAT. 18
BUTTONs 35
DDR x2
35W/25W
DDR 333/400
Line Out33
OP AMP
G1421
33
Int. SPKR33
B
LPC I/F
18,19,20,21,22
SATA
HDD
25
25
Thermal
& Fan
G792 23
NS SIO
PC87392
SIDE
PIDE
ATA 133
37
DVD/
CD-RW
25
FIR
34
Touch
Pad
37
XBUS
KBC
KB3910
35
Int.
KB
ISA ROM
35
36
<Variant Name>
SEARIAL
PORT
CRT
PRINTER
Title
BLOCK DIAGRAM
Size
A3
Document Number
Chapter 1
Rev
SB
Bolsena
Sheet
of
58
Board Layout
Top View
Keyboard Connector
3 in 1 Connector
Speaker Connector
10
Lid Switch
11
Chapter 1
Bottom View
Power Jack
16
CRT
17
Line-in Connector
Docking
18
19
Microphone-in Connector
20
USB Connector
ODD Connector
21
22
PCMCIA
23
USB Connector
24
CPU Socket
10
25
USB Connector
11
26
S-Video
12
HDD Connector
27
Chapter 1
13
IR
28
14
Bluetooth Switch
29
FAN Connector
15
Wireless Switch
30
Chapter 1
An Aspire tour
Just for Starters...
After knowing your computer features, let us show you around your new TravelMate computer.
Front View
Chapter 1
Item
Description
Icon
Item
Description
Display screen
Power button
Microphone
Keyboard
Touchpad
Launch keys
Status indicators
Palmrest
Icon
Icon
Item
Item
Description
Description
Speakers
Bluetooth
communication button/
indicator
Wireless
communication button/
indicator
Line-in/mic-in jack
Speaker/Line-Out/
Headphone jack
Battery indicator
Power indicator
Latch
Chapter 1
Icon
Icon
Icon
Item
Description
Left View
Item
Description
Item
Description
Ventilation slots
S-video/TV-out port
Infrared port
PC Card slot
Note:
7
Right View
Item
Description
Icon
Chapter 1
Item
Description
Note:
Item
Description
Optical drive
Note:
Rear Panel
#
1
10
Icon
Icon
Item
Description
Item
Description
Security Keylock
Power jack
Connects to an AC adaptor.
Network jack
Ventilation slots
Chapter 1
Icon
Item
Item
Description
Bottom Panel
Item
Description
Description
Battery lock
Battery bay
Cooling fan
Indicators
The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the
front panel.
The power, battery and wireless communication status indicators are visible even when the LCD display is
closed.
Chapter 1
11
Icon
Function
Description
Cap lock
Num lock
Media Activity
Bluetooth
Wireless LAN
Power
Battery
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
Launch Keys
Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The
are: mail, Web browser, Acer Empowering key
Press
to ru the Acer eManager. Please see Acer eManager. The mail and Web buttons are pre-set to
email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys,
run the Acer Launch Manager.
12
Chapter 1
Launch key
Default application
Web browser
User-programmable
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your finger across the surface of the touchpad. The central location on the palmrest
provides optimum comfort and support.
Touchpad Basics
The following teaches you how to use the touchpad:
Chapter 1
13
Move your finger across the touchpad (2) to move the cursor.
Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.
Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button
mimics your cursor pressing on the right scroll bar of Windows applications.
Function
Right Button
(4)
Main touchpad
(2)
Execute
Click twice
quickly
Select
Click once
Tap once
Drag
Access context
menu
Scroll
Click once
Click and hold to move
up/down/left/right.
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The
touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.
Tapping too hard will not increase the touchpads responsiveness.
14
Chapter 1
Lock Key
Description
Caps Lock
Num lock
<Fn>+<F11>
Scroll lock
<Fn>+<F12>
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired Access
Num Lock On
Cursor-control keys on
embedded keypad
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Chapter 1
15
Key
Icon
Windows key
Description
Pressed alone, this key has the same effect as
clicking on the Windows Start button; it launches the
Start menu. It can also be used with other keys to
provide a variety of function:
+ <Tab> Activates next taskbar button.
+ <E> Opens the My Computer window
+ <F1> Opens Help and Support.
+ <F> Opens the Find: All Files dialog box.
+ <R> Opens the Run dialog box.
+ M Minimizes all windows.
<Shift>+
action.
Application
key
Hot Keys
The computer employs hotkeys or key combinations to access most of the computers controls like sreen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot Key
16
Icon
Function
Description
Fn-F1
Fn-F2
Acer eSetting
Fn-F3
Acer
ePowerManagement
Chapter 1
Hot Key
Icon
Function
Description
Fn-F4
Sleep
Fn-F5
Display toggle
Fn-F6
Screen blank
Fn-F7
Touchpad toggle
Fn-F8
Speaker toggle
Fn-w
Volume up
Fn-y
Volume down
Fn-x
Brightness up
Fn-z
Brightness down
Special Key
You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.
To type:
Chapter 1
17
2.
Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then
press the<5> symbol at the upper-center of the keyboard.
2.
Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press
the <4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
18
Chapter 1
Specification
Aspire 3020 Series
Mobile AMD SempronTM processor 2600+/3000+ or higher with 128 KB L2
cache, or
Mobile AMD SempronTM processor 2800+/3100+ or higher with 256 KB L2
cacher
Aspire 5020 Series
AMD TurionTM 64 ML-28/ML-32 processor at 1.6/1.8 GHz or higher with
128 KB L1 cache and 512 KB L2 cache, or
AMD TurionTM 64 ML-30/ML-34/ML-37/ML-40 processor at 1.6/1.8/2.0/2.2
GHz or higher with 128 KB L1 cache and 1MB L2 cache
Core logic
CPU package
BIOS
Item
Specification
BIOS vendor
Phneoix
BIOS Version
3A03
512KB
BIOS package
32-pin PLCC
Supported protocols
ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP
1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM
bootable, IEEE 1394
Specification
Cache controller
Built-in CPU
Cache size
Always enabled
Always enabled
Fixed in write-back
System Memory
Item
Specification
Memory controller
Memory size
2 sockets
1024MB
333 MHz
Chapter 1
19
System Memory
Item
Specification
200-pin soDIMM
Memory Combinations
Slot 1
Slot 2
Total Memory
0MB
128MB
128MB
0MB
256MB
256MB
0MB
512MB
512MB
0MB
1024MB
1024MB
128MB
128MB
256MB
128MB
256MB
384MB
128MB
512MB
640MB
1284MB
1024MB
1152MB
256MB
128MB
384MB
256MB
256MB
512MB
256MB
512MB
768MB
256MB
1024MB
1280MB
512MB
128MB
640MB
512MB
256MB
768MB
512MB
512MB
1024MB
512MB
1024MB
1536MB
1024MB
0MB
1024MB
1024MB
128MB
1125MB
1024MB
256MB
1280MB
1024MB
512MB
1536MB
1024MB
1024MB
2048MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
Item
Specification
Chipset
10/100/1000Mbps
RJ45
Rear side
Features
IR Interface
Item
20
Specification
Part name
VISHAY TFU6102F
Package
Chapter 1
IR Interface
Item
Specification
Performance
4Mbit/s
Compliant
IrDA 1.1
Modem Interface
Item
Specification
56K
V.90/V.92
RJ11
Rear side
Bluetooth Interface
Item
Chipset
Specification
built-in ATI SB400
Data throughput
Protocol
Interface
USB 1.1
Connector type
Mini-USB
Specification
built-in ATI SB400
Data throughput
11~54 Mbps
Protocol
802.11b+g
Interface
Mini-PCI type II
Specification
Chipset
Data throughput
11~54 Mbps
Protocol
802.11 a+b+g
Interface
Mini-PCI type II
Specification
Chipset
TI PCI7411
Protocol
Chapter 1
HGST HTS424040M9AT00/
Toshiba Pluto MK4025GAS/
Seagate ST94019A
HGST MORAGA
IC25N060ATMR04-0
Toshiba Pluto MK6025GAS
Seagate 960821A
HGST MORAGA
IC25N080ATMR04-0
SEAGATE ST9808210A
21
40000
60000
80000
Bytes per
sector
512
512
512
Data heads
4 (for Hitachi)
3 (for Seagate)
Drive Format
Disks
Spindle speed
(RPM)
4200 RPM
4200 RPM
4200 RPM
Performance Specifications
Buffer size
2048KB
8192KB
8192KB
Interface
ATA/ATAPI-6; ATA-6
ATA/ATAPI-6; ATA-6
ATA/ATA-6; ATA-6
Max. media
transfer rate
(disk-buffer,
Mbytes/s)
372
350
350
Data transfer
rate
(host~buffer,
Mbytes/s)
100 MB/Sec.
Ultra DMA mode-5
100 MB/Sec.
Ultra DMA mode-5
100 MB/Sec.
Ultra DMA mode-5
5V(DC) +/- 5%
5V(DC) +/- 5%
DC Power Requirements
Voltage
tolerance
5V(DC) +/- 5%
Specification
Performance Specification
With CD Diskette
Sustained:
Max 3.6Mbytes/sec
Sustained:
Max 10.8Mbytes/sec
Buffer Memory
2MB
Interface
Loading mechanism
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage
5 V +/- 5 % (Operating)
DVD-Dual Interface
Item
22
Specification
Performance Specification
With CD Diskette
Chapter 1
DVD-Dual Interface
Item
Specification
Sustained:
Max 3.6Mbytes/sec
Sustained:
Max 10.8Mbytes/sec
Buffer Memory
2MB
Interface
Loading mechanism
Load: Manual
Release: (a) Electrical Release (Release Button)
(b) Release by ATAPI command
(c) Emergency Release
Power Requirement
Input Voltage
5 V +/- 5 % (Operating)
Audio Interface
Item
Audio Controller
Specification
ALC655
Built-in
Mono or Stereo
Stereo
Resolution
Compatibility
AC97
Line-in, CD
Voice channel
8/16-bit, mono/stereo
Sampling rate
Internal microphone
Yes
Yes/2
Video Interface
Item
Specification
Chipset
Package
Interface
PCIE x16
Yes
Chapter 1
23
Video Memory
Item
Chipset
Specification
Memory size
64MB/128MB
Interface
DDR
USB Port
Item
Specification
Chipset
ATI SB400
2.0
OHCI
Location
Specification
Chipset
TI PCI7411
Location
Left side
Connector type
IEEE 1394
PCMCIA Port
Item
Specification
PCMCIA controller
TI PCI7411
Type-II
Number of slots
One type-II
Access location
Left panel
No ZV support
Yes
Controller
Core logic
VGA
LAN
IEEE 1394
TI PCI7411
USB 2.0
ATI SB400
PC 87392
MODEM
24
Bluetooth
Wireless 802.11 b
Chapter 1
Controller
PCMCIA
TI PCI7411
Audio
ALC655
TI PCI7411
Keyboard
Item
Specification
Keyboard controller
KB 3910
88-/89-key
Yes
Battery
Item
Specification
Sanyo 4UR18650F-2-QC140
Panasonic CGR-B/8B5AE
Battery Type
Li-ion
Pack capacity
4400 mAh
Package configuration
Normal voltage
14.4V
Charge voltage
16.8+-0.2v
LCD 15 inch
Item
Specification
AU:
QDI
B150XG01
QD15XL06-01
HSD150PX14-A07
381
15.0 inches
15.0 inches
304.1x228.1
304.1x228.1
304.1x228.1
1024x768 XGA
1024x768 XGA
1024x768 XGA
Pixel Pitch
0.297x0.297
0.099x0.297
0.297x0.297
Pixel Arrangement
R.G.B. Vertical
Stripe
R.G.B. Vertical
Stripe
R.G.B. Vertical
Stripe
Normally White
Normally White
Normally White
180 (5 point
average)
160
150
N/A
70
Display Mode
Typical White Luminance (cd/m
2)
Luminance Uniformity
Hannstar
150 (5 point
average)
N/A
Contrast Ratio
300
300
250
24/11
8/17
10/25
+3.3V Typ.
+3.3V
3.3V
Chapter 1
15/35
25
LCD 15 inch
Item
Specification
5.6/5.7
3.96
N/A
Weight
550
570
600
Physical Size(mm)
317.3x242.0x6.0
317.3x242.0x5.9
317.3x242.0x6.5
Electrical Interface
1 channel LVDS
1 channel LVDS
1 channel LVDS
Support Color
262,144
262,144
Horizontal: Right/Left
40/40
45/45
40/40
Vertial: Upper/Lower
10/30
15/35
20/40
0 to +50
0 to +50
0 to +50
-20 to +60
-25 to +60
-20 to +60
Temperature Range( C)
Operating
Storage (shipping)
Specification
LG LP150X08-A3
LG LP154W01A5K2
CHIMEI N154I1L07
15.4 inches
390.1
304.1x228.1
331.2x207.0
331.2x207.0
1024x768 XGA
1280x800 WXGA
1280x800 WXGA
Pixel Pitch
0.297x0.297
0.25875x0.25875
0.25875x0.25875
Pixel Arrangement
R.G.B. Vertical
Stripe
R.G.B. Vertical
Stripe
R.G.B. Vertical
Stripe
Display Mode
Transmissive mode,
normally White
Transmissive &
normally White
Normally White
150
150
190
N/A
40
N/A
250
300
500
10/20(typ)
30/30
10/20
+3.3V
+3.3V
+3.3V Typ.
5.36
Weight
540
585
625
Physical Size(mm)
317.3x242.1x6.0
344x222.0x6.35
max
344x222.0x6.35
max
Electrical Interface
1 channel LVDS
1 channel LVDS
1 channel LVDS
Support Color
262K
262K
Horizontal: Right/Left
45/45
45/45
45/45
Vertial: Upper/Lower
15/35
15/35
15/35
0 to +50
0 to +50
0 to +50
-20 to +60
-20 to +60
-20 to +60
Temperature Range( C)
Operating
Storage (shipping)
26
Chapter 1
LCD Inverter
Item
Specification
SUMIDA TWS-449-147
Brightness conditions
Vadj=3.3V
8~20
350 (max)
5.6~5.4
55~58K Hz
AC Adaptor
Item
Specification
Input rating
1.7A
Inrush current
220A@115VAC
220A@230VAC
Efficiency
Power Management
Working (G0/S0)
Individual devices such as the CPU and hard disc may be power
managed in this state.
Also called Hibernation Mode. System saves all system states and
data onto the disc prior to power off the whole system.
Chapter 1
27
28
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press m during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
Press m to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to enabled.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Main
Advanced
Security
Boot
Exit
UUID:
F1
Help
Esc Exit
Chapter 2
16 Byte
32 Byte
Select Item
F9 Setup Defaults
Select Menu
29
A plus sign (+) indicates the item has sub-items. Press e to expand this item.
Press ^ while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing t. You can also press u to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
30
Chapter 2
Information
PhoenixBIOS Setup Utility
. Info.
Main
Advanced
Security
Boot
Exit
UUID:
F1
Help
Esc Exit
16 Byte
32 Byte
Select Item
F9 Setup Defaults
Select Menu
Parameter
Floppy Disk Drive
Description
Shows floppy drive type informaiton only when this model has floppy disk drive.
This field shows the model name of HDD installed on primary IDE master.
This field displays the serial number of HDD installed on primary IDE master.
This field displays the mofel name of devices installed on secondary IDE master. The hard
disk drive or optical drive model name is automatically detected by the system.
This field shows the serial number of devices installed on secondary IDE master.
KBC Ver
Serial Number
Product Name
Manufacturer Name
UUID Number
Chapter 2
31
Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup
parameters. It allows the user to specify standard IBM PC AT system parameters.
Main
Advanced
Security
Boot
Exit
[15:56:48]
System Date:
[04/01/2005]
System Memory:
640 KB
<Tab>, <Shift-Tab>, or
<Enter> selects field.
Shows system base memory size
Extended Memory:
477 MB
Video Memory
[32 MB]
Quiet Boot:
[Enabled]
Power on display:
LCD Auto Dim
Network boot
F12 Boot Menu
[Auto ]
[Enabled]
[Enabled]
D2D Recovery
[Enabled]
F1 Help
Esc Exit
[Disabled]
Select Item
F9 Setup Defaults
Select Menu
NOTE: The screen above is for your reference only. Actual values may differ.
32
Chapter 2
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Format/Option
System Time
Format: HH:MM:SS
(hour:minute:second) System Time
System Date
System Memory
Extended Memory
VGA Memory
Quiet Boot
D2D Recovery
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is
because the user is not allowed to control the settings in these cases.
Chapter 2
33
Advanced
The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced
settings of the system.
Main
Advanced
F1
Security
Boot
Exit
[Enabled]
[2F8]
[IRQ 3]
[DMA 1]
Serial port A:
[Disabled]
[Disable]
No configuration
Parallel port:
[Disabled]
[Enabled]
User configuration
[Enabled]
Help
Esc Exit
Select Item
F9 Setup Defaults
Select Menu
The table below describes the parameters in the screen. Settings in boldface are the default and suggested
parameter settings.
.
Parameter
34
Description
Options
Infrared Port
Disabled/Disabled/Auto
2F8/278
Interrupt
IRQ3/IRQ5
DMA channel
DMA3/DMA1
Serial Port A
Enabled/Disabled/Auto
Parallel Port
Enabled/Disabled/Auto
Chapter 2
Parameter
Legacy USB Support
Chapter 2
Description
Enables, disables USB interface devices support.
(Enable for use with a non-USB aware Operating
System such as DOS or UNIX).
Options
Option: Enabled or Disabled
35
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Info.
Main
Exit
[Enter]
[Enter]
Password on Boot
[Disabled]
F1
Help
Esc Exit
36
Clear
Clear
Supervisor Password
controls accesses of the
whole setup utility.
It can be used to
boot up when Password
on boot is enabled.
Select Item
F9 Setup Defaults
Select Menu
Chapter 2
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Option
User Password is
Clear or Set
Supervisor Password is
Clear or Set
Password on Boot
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.
Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Supervisor Password box appears:
2.
Type a password in the Enter New Password field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New
Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.
4.
Press e.
After setting the password, the computer sets the User Password parameter to Set.
If desired, you can opt to enable the Password on boot parameter.
5.
When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.
Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
Chapter 2
37
2.
Type the current password in the Enter Current Password field and press e.
3.
Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to Clear.
4.
When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.
Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The
Set Password box appears:
2.
Type the current password in the Enter Current Password field and press e.
3.
Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.
Press e. After setting the password, the computer sets the User Password parameter to Set.
5.
6.
When you are done, press u to save the changes and exit the BIOS Setup Utility.
38
Chapter 2
If the new password and confirm new password strings do not match, the screen will display the following
message.
Chapter 2
39
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Main
Security
Boot
Exit
F1
Help
Esc Exit
40
Select Item
F9 Setup Defaults
Select Menu
Chapter 2
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Main
Advanced
Security
Exit
Boot
F1
Help
Esc Exit
Select Item
F9 Setup Defaults
Select Menu
Parameter
Description
Discard Changes
Save Changes
Chapter 2
41
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
42
1.
2.
3.
Then boot the system from the bootable diskette. The flash utility has auto-execution function.
Chapter 2
Chapter 3
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Philips screwdriver
Tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
When you remove the stripe cover, please be careful not to scrape the cover.
T
Chapter 3
43
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
44
1.
2.
Unplug the AC adapter and all power and signal cables from the system.
3.
Chapter 3
Start
Battery
*2
Wireless LAN
Cover
*2
*3
Wireless LAN
Cover
Middle Cover
I*4
DIMM/HDD
Cover
Memory
ODD Module
*1
*4
Keyboard
HDD Module
*4
*4
LCD Module
HDD Bracket
HDD
*1
*13
*3
RTC Battery
Lower Case
Assembly
Upper Case
Assembly
Bluetooth
Module
Touchpad
Assembly
Upper Case
Lower Case
Speaker Set
Main Board
Assembly
*6
VGA Heatsink
Fan
*3
CPU Heatsink
Touchpad
Bracket
*2
Touchpad
Modem Board
ODD Module
CPU
*2
ODD
Chapter 3
ODD Bracket
45
LCD Module
4 screw caps
*4
LCD Bezel
*2
*2
LCD Inverter
LCD Panel
LCD
Assembly
*8
LCD
LCD Wire
Cable
LCD Brackets
Screw List
Item
A
46
Description
SCW HEX NYL I#R-40/O#4-40 L5.5
SCREW M2.5-6
SCREW M2.5X6
SCREW M2-3
SCREW M2.5-5
SCREW M3x4(86.9A524.4R0)
SCREW NI M2*6L
Chapter 3
2.
Chapter 3
47
2.
3.
4.
5.
48
1.
2.
3.
4.
Chapter 3
2.
Use a flat headed screwdriver to push the ODD module outwards then remove it.
2.
3.
4.
5.
6.
Pull out the wireless LAN antenna from the main unit as shown.
Chapter 3
49
7.
Take out the LCD cable from the main unit then disconnect the cable.
8.
9.
50
Chapter 3
2.
3.
Remove one screw holding the upper case and the lower case assembly.
4.
5.
6.
After you open the upper case assembly, please disconnect the lid switch cable.
7.
Raise upright the upper case assembly as shown then detach it.
2.
Chapter 3
51
3.
4.
52
1.
2.
3.
Remove two screws fastening the main board to the lower case.
4.
5.
Remove two hex screws holding the main board on the rear side.
6.
Then take out the main board from the lower case carefully.
7.
8.
9.
10. Disconnect the modem board from the main board then remove it.
11. Disconnect the modem cable from the modem board.
12. Remove the three screws holding the CPU heatsink.
Chapter 3
53
54
Chapter 3
2.
3.
4.
5.
Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter.
6.
7.
8.
Take out the LCD assembly from Remove another screw holding the LCD bracket on the other side.
9.
Remove the four screws fastening the LCD left bracket then remove it.
10. Remove the four screws fastening the LCD right bracket then remove the bracket.
11. Disconnect the LCD cable from the LCD then remove the cable.
Chapter 3
55
56
1.
Remove the two screws holding the HDD bracket on one side.
2.
Remove another two screws holding the HDD bracket on the other side.
3.
Then take the hard disc drive out from the HDD bracket.
Chapter 3
Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Go To
Chapter 4
57
Boot from the diagnostics diskette and start the diagnostics program.
2.
3.
If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
If the error still remains:
1.
2.
3.
Boot from the diagnostics diskette and start the diagnostics program.
2.
See if CD-ROM Test is passed when the program runs to CD-ROM Test.
3.
If an error occurs, reconnect the connector on the System board. If the error still remains:
1.
2.
3.
2.
3.
58
Numeric keypad
External keyboard
Chapter 4
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory check
Memory errors might stop system operations, show error messages on the screen, or hang the system.
1.
Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
2.
3.
2.
3.
Disconnect the power adapter and install the charged battery pack; then check that power is supplied by
the battery pack.
If you suspect a power problem, see the appropriate power supply check in the following list:
Chapter 4
59
1.
2.
T
If the voltage is not correct, go to the next step.
NOTE: An audible noise from the power adapter does not always indicate a defect.
60
3.
If the power-on indicator does not light up, check the power cord of the power adapter for correct
continuity and installation.
4.
If the operational charge does not work, see Check the Battery Pack on page 61.
Chapter 4
2.
In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total
Battery Power Remaining are correct.
3.
4.
From Hardware:
1.
2.
Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the
following figure
3.
If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50%
of the total power remaining when installed in the computer.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.
Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light
up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a
non-defective FRU:
1.
2.
3.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement
can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware
problem. No service actions are necessary if the pointer movement stops in a short period of time.
Chapter 4
61
62
Chapter 4
Error Messages
Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before Equipment Configuration
Error)
010
070
071
072
110
System disabled.
Incorrect password is specified.
FRU/Action in Sequence
Reconnect hard disk drive connector.
Load Default Settings in BIOS Setup Utility.
Hard disk drive
System board
Stuck Key
Keyboard error
BIOS ROM
System board
DIMM
System board
DIMM
RTC battery
RTC battery
System board
Chapter 4
63
FRU/Action in Sequence
RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board
Check the drive is defined with the proper diskette type in BIOS
Setup Utility
See External Diskette Drive Check on page 58.
Check the drive is defined with the proper diskette type in BIOS
Setup Utility
System board
CPU ID:
System board
DIMM
System board
DIMM
System board
DIMM
System board
DIMM
BIOS ROM
System board
Fixed Disk n
None
BIOS ROM
System board
Enter Setup and see if fixed disk and drive A: are properly identified.
Diskette drive
Hard disk drive
System board
64
Chapter 4
FRU/Action in Sequence
Power source (battery pack and power adapter). See Power
System Check on page 59..
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
LED board.
System board.
Chapter 4
65
Beeps
02h
03h
04h
06h
08h
09h
0Ah
0Bh
0Ch
0Eh
0Fh
10h
11h
12h
13h
14h
16h
17h
18h
1Ah
1Ch
20h
1-3-1-1
22h
1-3-1-3
24h
26h
28h
Autosize DRAM
29h
2Ah
2Ch
1-3-4-1
2Eh
1-3-4-3
2Fh
30h
66
32h
33h
36h
38h
3Ah
Autosize cache
3Ch
3Dh
42h
45h
Chapter 4
Code
46h
Beeps
2-1-2-3
48h
49h
4Ah
4Bh
4Ch
4Eh
50h
51h
52h
Test keyboard
54h
58h
59h
5Ah
5Bh
5Ch
60h
62h
64h
66h
67h
68h
69h
6Ah
6Bh
6Ch
6Eh
70h
72h
76h
7Ch
7Eh
80h
81h
82h
83h
84h
85h
86h
87h
88h
89h
8Ah
8Bh
Chapter 4
67
Code
Beeps
8Ch
8Fh
90h
91h
92h
Jump to UserPatch2
93h
95h
96h
97h
98h
99h
9Ah
9Ch
9Dh
9Eh
9Fh
A0h
A2h
A4h
A8h
Erase F2 prompt
AAh
ACh
Enter SETUP
AEh
B0h
B2h
B4h
68
B5h
B6h
B9h
Prepare Boot
BAh
BBh
BCh
BDh
BEh
BFh
C0h
C1h
C2h
C3h
C4h
C5h
C6h
C7h
C8h
C9h
Chapter 4
Code
Beeps
D2h
Code
Beeps
E0h
E1h
E2h
E3h
E4h
E5h
E6h
E7h
Go to BIOS
E8h
E9h
EAh
EBh
ECh
EDh
EEh
EFh
F0h
F1h
F2h
Initialize video
F3h
F4h
F5h
F6h
F7h
Chapter 4
69
Action in Sequence
LCD inverter ID
Abnormal screen
LCD cable
LCD inverter
LCD
System board
LCD inverter ID
LCD inverter
LCD cable
LCD
System board
Indicator-Related Symptoms
Symptom / Error
Indicator incorrectly remains off or on, but system
runs correctly
Action in Sequence
Reconnect the inverter board
Inverter board
System board
Power-Related Symptoms
Symptom / Error
Power shuts down during operation
Action in Sequence
Power source (battery pack and power adapter). See Power
System Check on page 59.
Battery pack
Power adapter
Hard drive & battery connection board
System board
70
Chapter 4
Power-Related Symptoms
Symptom / Error
Battery cant be charged
Action in Sequence
See Check the Battery Pack on page 61.
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / Error
System cannot detect the PC Card (PCMCIA)
Action in Sequence
PCMCIA slot assembly
System board
Memory-Related Symptoms
Symptom / Error
Memory count (size) appears different from
actual size.
Action in Sequence
Enter BIOS Setup Utility to execute Load Default Settings, then
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / Error
Action in Sequence
Audio driver
Speaker
Speaker
System board
System board
Action in Sequence
See Save to Disk (S4) on page 27.
Keyboard (if control is from the keyboard)
Hard disk drive
System board
Chapter 4
71
Action in Sequence
Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board
Peripheral-Related Symptoms
Symptom / Error
Action in Sequence
System board
Print problems.
Keyboard/Touchpad-Related Symptoms
Symptom / Error
Keyboard (one or more keys) does not work.
Action in Sequence
Reconnect the keyboard cable.
Keyboard
System board
Modem-Related Symptoms
Symptom / Error
Internal modem does not work correctly.
Action in Sequence
Modem phone port
modem combo board
System board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined
Problems on page 74.
72
Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Chapter 4
73
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power
System Check on page 59.):
74
1.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Non-Acer devices
Battery pack
DIMM
PC Cards
4.
5.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
T
System board
LCD assembly
Chapter 4
Chapter 5
[13]
[14]
[15]
[42]
[16]
[17]
[18]
[19]
[20]
[21]
[22]
[24]
[25]
[26]
[27]
[23]
[28]
[29]
[30]
[31]
[32]
[33]
[34][35][36][41][37]
[38]
[39][40]
13 (PJ1)
Power Jack
14 (CN12)
CRT Connector
15 (CN14)
Battery Connector
16 (CN15)
ODD Connector
17 (U18)
18 (CN16)
Chapter 5
75
76
19 (CN17)
MINI PCI
20 (U20)
Northbridge M760GX
21 (U21)
CPU Socket
22 (CN18)
USB Connector
23 (CN19)
USB Connector
24 (U22)
BIOS ROM
25 (U23)
EC PC97551
26 (BT1)
RTC Battery
27 (CN20)
28 (U25)
29 (CN21)
30 (U26)
Southbridge 963L
31 (CN22)
PCMCIA Connector
32 (CN23)
HDD Connector
33 (CN24)
USB Connector
34 (CN26)
LineOut Jack
35 (CN25)
Microphone Jack
36 (CN27)
LineIn Jack
37 (SW2)
WLAN Button
38 (SW3)
Bluetooth button
39 (LED2)
Battery LED
40 (LED1)
Power LED
41 (U30)
42 (CN13)
FAN Connector
Chapter 5
Bottom View
[01]
[02]
[03]
[04]
[05]
[07]
[06]
[08]
[09]
[10]
[11]
[12]
1 (SW1)
Lid Switch
2 (CN1)
Panel Connector
3 (CN2)
4 (CN3)
Modem Connector
5 (CN4)
Keyboard Connector
6 (CN5)
7 (CN6)
8 (CN7)
9 (U12)
Clock Generator
10 (U13)
PCMCIA Connector
11 (CN9)
MDC Connector
12 (CN11)
Chapter 5
77
78
Chapter 5
Chapter 6
Chapter 6
79
22
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14
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34
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21
BT.00803.007
BT.00805.002
54.A56V1.002
NS
54.A56V1.001
Battery
Board
Cable
80
Chapter 6
MODEM CABLE
50.A46V1.001
NS
TOUCHPAD CABLE
50.A46V1.002
NS
50.A46V1.004
NS
27.01518.731
NS
27.T30V1.004
NS
27.01518.641
NS
27.T30V1.001
NS
27.01518.591
NS
27.01518.541
NS
27.01518.571
NS
27.01518.581
NS
27.01518.561
NS
27.01518.611
MIDDLE COVER
60.A46V1.003
42.A46V1.001
42.A46V1.002
NS
TOUCHPAD BRACKET
33.A46V1.001
CASE/COVER/BRACKET ASSEMBLY
Chapter 6
81
IO BRACKET LEFT
33.A46V1.002
60.A46V1.001
NS
SPEAKER LEFT/RIGHT
23.A46V1.001
60.A46V1.002
NS
KC.S2602.25D
NS
KC.S2802.25D
NS
KC.S3002.25D
NS
KC.S3102.25D
NS
6M.A46V1.003
CPU/Processor
DVD-RW Module
82
Chapter 6
OPTICAL BRACKET
33.A46V1.003
NS
KU.00804.015
NS
6M.A46V1.004
NS
OPTICAL BRACKET
33.A46V1.003
NS
KU.00801.009
NS
FAN
23.A46V1.002
NS
CPU HEATSINK
34.A46V1.021
NS
CPU HEATSINK
34.A46V1.021
NS
CPU HEATSINK
34.A46V1.011
NS
VGA HEATSINK
34.A46V1.002
NS
HDD BRACKET
33.A46V1.004
FAN
Heatsink
HDD
Chapter 6
83
KH.04007.012
KH.04004.005
KH.04001.010
NS
HDD BRACKET
33.A46V1.004
NS
KH.06007.006
NS
KH.06001.002
NS
KH.06004.004
NS
HDD BRACKET
33.A46V1.004
NS
KH.08007.007
NS
KH.08001.012
KB.A2707.001
KB.A2707.002
KB.A2707.003
KB.A2707.004
KB.A2707.007
KB.A2707.008
KB.A2707.009
KB.A2707.010
KB.A2707.011
KB.A2707.012
KB.A2707.013
KB.A2707.014
KB.A2707.015
KB.A2707.016
KB.A2707.017
KB.A2707.018
Keyboard
84
Chapter 6
KB.A2707.019
KB.A2707.020
KB.A2707.023
KB.A2707.025
NS
6M.A46V1.011
NS
19.A46V1.001
NS
50.A46V1.006
NS
33.A46V1.008
NS
33.A46V1.007
NS
60.A46V1.009
LCD Module
Chapter 6
85
60.A46V1.007
NS
6K.A46V1.001
NS
WIRELESS ANTENNA
25.A46V1.001
NS
LK.15008.016
NS
6M.A46V1.021
NS
19.A46V1.001
NS
19.A46V1.002
NS
19.A46V1.003
NS
50.A46V1.005
NS
33.A46V1.006
NS
33.A46V1.005
NS
60.A46V1.008
NS
60.A46V1.005
NS
6K.A46V1.001
NS
WIRELESS ANTENNA
25.A46V1.001
NS
LK.15408.010
NS
LK.1540D.004
20
MAINBOARD M26P128MB/6IN1/GBL
W/O CPU W/PCMCIA SLOT & RTC
BATTERY (for Aspire 5020)
LB.A4601.001
MAINBOARD M24P64MBSAMSUNG/
6IN1/GBL W/O CPU W/PCMCIA
SLOT & RTC BATTERY (for Aspire
3020)
LB.A4601.002
RTC BATTERY
23.T39V1.001
22.T39V1.001
Main Board
Memory
86
Chapter 6
KN.25603.019
NS
KN.25602.012
NS
KN.2560G.001
NS
KN.2560B.008
NS
KN.25604.026
NS
KN.5120G.006
NS
KN.51202.025
NS
KN.5120B.013
NS
MICROPHONE
23.A46V1.003
NS
47.A46V1.002
NS
47.A46V1.003
NS
LOGO PLATE
31.A46V1.001
56.A46V1.001
NS
34.00015.081
NS
86.T39V1.002
18
86.00C79.230
13
86.00C80.230
NS
86.9A323.4R0
NS
SCREW M2.5-6
86.9A323.6R0
NS
86.9A352.3R0
14
SCREW
86.9A352.4R0
NS
SCREW M2.5*4L(NYLOCK)BLACK
ZN
86.9A353.4R0
NS
SCREW M2.5X6
86.9A353.6R0
Microphone
Miscellaneous
Pointing Device
Screw
Chapter 6
87
88
NS
86.9A353.8R0
NS
86.9A523.3R0
NS
SCREW M3x4(86.9A524.4R0)
86.9A524.4R0
NS
86.9A552.3R0
NS
86.9A552.4R0
NS
86.9A553.3R0
Chapter 6
Chapter 6
89