ENTERPRISE RESOURCE

PLANNING
Client Profile
The client is a leading provider of legal
services, information and software
solutions and has been a market leader
for nearly a century. The lines of business
span across taxation, accounting, legal,
human resources, banking, securities,
insurance, and the government domains.
A sophisticated customer information
management system was being used
internally to support the fulfillment of
services. This distributed system was used
by both its internal employees as well as
the vast network of suppliers.

Problems
The client was in the process of implementing Oracle EnterpriseOne software in the finance,
sales and distribution modules. The implementation was multi-location with over 500 users
spread across the United States. It comprised of several live interfaces, batch integrations and
enhancements to accommodate the client requirements. The project team consisted of
employees and contractors.
After nearly a year from project inception, the implementation was significantly off track and
behind schedule. Many factors contributed to this situation including improper requirements
gathering, personnel management, delivery management and a lack of overall technical
expertise to achieve the target dates. They needed a new partner to help them get this project
back on track and complete the implementation. T/DG was chosen as that partner.

The Solution
The Digital Group started off with a clear as-is analysis of the implementation. It took inventory
of all the required enhancements, interfaces and new developments. T/DGs solution
architects where put in place to collect, verify, and/or create requirements for all aspects of the
system. Technical approach and design documents were created for the development team.
A skill matrix was created to identify the resource allocation as per the requirements in various
areas. From a project management perspective, the T/DG delivery manager kept the project
on track by a deliverables based approach.
ENTERPRISE RESOURCE PLANNING

Each phase of the project was broken down into weekly and daily deliverables for the project
team. T/DG devised three Conference Room Pilot (CRP) sessions and one Quality Assurance
session for testing new software. Regression testing techniques were used to identify
performance impact. T/DG devised a go-live strategy for the project along with the client
steering committee. Training sessions were designed for the user community from different
locations. Finally, T/DG designed a production support model which would support the client
business needs and day to day operations.

Result
The Digital Group was successful in turning the project around by addressing all of the initial
problems. The project was finally delivered on-time and on-budget according to the newly
defined plan. T/DG was able to provide the client with all of the technology components
required for the implementation of the ERP software. T/DG also was able to create a cohesive
implementation and support methodology for the client that delivered greater ROI and
supported the growth and flexibility required by the clients business.

ABOUT US THE DIGITAL GROUP INC.

The Digital Group (T/DG) is a trusted Information Technology partner for businesses 121 Village Boulevard
across the globe. Our comprehensive IT services include a full spectrum of Product Princeton Forrestal Village
Engineering and Development services, Software and Data solutions as well as
Enterprise Information Management solutions that help organizations optimize Princeton NJ 08540 USA
productivity, enhance operational capabilities, boost revenues, drive innovations and
fire up time-to-market cycles in a dynamic environment. Phone:+1.609.524.2441
With a focus on building long-term client relationships, we provide a range of Fax:+1.609.228.4844
services from Concept-To-Complete spanning Product Development, Maintenance, Email: info@thedigitalgroup.com
Support and Operations. Our commitment to innovation coupled with decades of
experience delivering excellence for our customers, vital technology partnerships
and global delivery centers across the US and Asia Pacific, make T/DG an ideal
choice for next-generation initiatives. Global Presence
T/DG is a CMMi Level 5 ver1.3 Dev and Service Appraised company along with
certifications in ISO 9001:2008, ISO 20000-1:2011, ISO 27001:2013, ISO 22301:2012
USA | INDIA | AUSTRALIA | FIJI
and SSAE 16, Type II. For more information, visit www.thedigitalgroup.com

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