D Selezione Bookstore

I.

Company Background
D Selezione will be committing itself in offering a wide range of book,
the latest bestsellers, large selection of magazines, and music selections.
This will cover different categories such as fiction, non-fiction, business,
science, children's hobbies, collecting, and other types of books. D
Selezione will also concentrate on CDs and Album Collections. These
items are mostly popular and would be taking up the least amount of floor
space. We will serve our customer with tools that enrich their minds and
improve skills that ensure their success. All efforts are concentrated to
serve this purpose.

II.

Industry
D Selezione is primarily a retail industry. It retails a broad range of
fiction, non-fiction, business, science, children's hobbies, collecting, and
other types of books. These goods are purchased from domestic and
international manufacturers and wholesalers.

III.

Vision and Mission

Mission Statement
To create a highly knowledgeable, intellectual and well-read community
by offering a quality selection of affordable and gently read books for
voracious readers of all ages and backgrounds
Vision Statement
To be the premier builder of knowledge centre in Kabankalan City

IV.

Organizational Values
Integrity
D Selezione is committed to a high level of ethical conduct and
performance. In order to earn the trust of its clients, the management
expects its staff to demonstrate responsible stewardship of resources.
Innovation
D Selezione is dedicated to creating and delivering value-added
information solutions to its users. It is progressive and seeks to
incorporate new knowledge, creatively striving to find better, more
effective ways to deliver its services and resources. This involves technical
innovation as well as a willingness to consider and adapt new approaches
to work.
Service
D Selezione sets high expectations that services provided by staff will
be accurate, timely, helpful, complete, and tailored to its clients. D
Selezione trusts staff to meet or exceed these expectations.

Excellence
D Selezione is committed to provide and maintaining excellent
information services, products, collections, and staff to aid in achieving its
mission. Staffs demonstrate this commitment by their helpfulness, their
respect for information needs of users, their recognition of value of
cooperation and teamwork, and by their sense of responsibility toward
their work.
V.

Organizational Strategy
Low price- we will charge our customers with lower prices than what
our bookstore rivals can offer. We must establish rigid procedures
for cost control in order to become the low-cost leader in bookstore
industry.
In order to continually attract customers, we must be able to keep
the maximum amount of inventory available and achieve a high
level of customer service.
Competitive variety of service- D Selezione will offer a search and
order service for customer seeking hard to find items. Relaxed
reading room type atmosphere will be encouraged through the
placement of chairs, couches, and etc.

VI.

Goals
It is the goal of D Selezione to be able to acquire a local market share
in the bookstore industry through offering low price, a dominant selection
of products, a competitive variety of services including a hard to find book
search, plus a relaxing, friendly environment that encourages reading.

VII.

Functional Strategy
Hire employees equipped with proper knowledge and skills to fulfil
tasks and satisfy the customers in terms of their service as to
supervising and recommendations.

Form a team assigned to be updated of recent favourite genres,

reader preferences and best-selling books to provide what
customers want.
Attain a high level of visibility through media, billboard and other
advertisements.
Apply technological advances to be efficient.
Assign employees to tasks that suit their skills best.

Submitted by: Group 5

Mary Rose R. Leonora
Kimberly C. Pandis
Tarrah Jane D. Ramos

Lovelyn M. Seguirro
Maricris G. Tiad
Marie Vil P. Villarma