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AN A-Z GUIDE
TO BRAND PUBLISHING
TABLE OF CONTENTS
Rec.om.men.da.tion
noun
strategy Red Bull, Dell, LOreal, GE, American Express, among many others have gone as far as building media
arms that aspire to those of their publisher counterparts. They program enough content, consistently, that their
target audience has reason to expect great content from them and interact with it regularly. But for as much great
branded content exists online, consistency, quality and measurable effectiveness are still challenges to overcome in
content marketing.
As the debate over native advertising has revealed, we all have some work to do in earning the trust of audiences.
The more they come across this kind of baitive advertising the less likely they are to trust the sponsored content
that is built with integrity.
If weve learned anything from digital medias upheaval, its that trust is what makes the world go round. Without it,
content marketing goes the way of the banner. As a conduit between millions of people and the content they might
not find otherwise, we humbly accept our role in maintaining that trust and building a viable future, with content
as its foundation. That is why were so invested in sharing what weve learned by working with brands to tackle this
challenge. Our A-Z Guide to Brand Publishing, inspired by both the challenges and the successes weve seen and
experienced, is a collection of these recommendations. If theyre in any way helpful to you, well know weve set out
on the right path.
- Yaron Galai, Founder & CEO
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
Brand publishing can satisfy a number of marketing objectives. You must decide which ones matter most to you.
Branding Studies show that consumers prefer to keep up with a brand through content and think more favorably
of brands who publish content regularly than those that dont.
Engagement Publishing content on a regular schedule helps you maintain regular contact with consumers and
earn their consideration of your products.
Conversions You may have a singular KPI in mind that equates to success, like email subscriptions, online
purchases, or use of a custom utility app, like a trip-planner or mortgage calculator. Its your site you to define it,
design it, and track it.
Retargeting Your display ads hold much more potential when they appear to consumers who have already
signaled an interest in your brand via content.
Insight Mapping patterns of engagement with content can clarify marketing strategy for driving business both
online and offline.
Whats Covered in This Book?
CONTENT PLANNING
CONTENT CREATION
CONTENT MEASUREMENT
CONTENT
SEEDING/DISTRIBUTION
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
AUDIENCE DEVELOPMENT
BRANDING
Success in brand publishing begins and ends with your audience, which
you can define as anyone who comes into contact and engages with
your content not just your target demographic. In brand publishing,
LOreals Makeup.com
the problem youre solving for is, Where will incremental audience come
from, and how can I maximize its value for my brand? A combination
follow you over time make for a great initial surge of audience.
engagement.
to influence.
on mobile too.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
CONTENT STRATEGY
Before you publish a single word, you need to formulate a strategy to achieve your goals. Which, of course, means
identifying your goals in the first place.
Common goals between brand publishers often break down to awareness,
consideration and action. For some, their content hub exists solely to
AWARENESS
satisfy one of these three goals. Others meet some combination of all three
through diverse content. Its up to you which of these goals content is best-
suited to meet, given the state of your brand today. But content that doesnt
appeal to your target audience in the first place is challenged to meet any
marketing objective. You can take several routes to publishing appealing
content:
CONSIDERATION
I want to create content that
affects the way people feel
about my brand.
ACTION
I want to create content that
guides the person interacting
with it to take an action.
is less instructional, more enlightening. Thought-leadership initiatives typically fall into this category.
Inspiration Content that elicits empathy from your target audience and motivates them to an aspirational
outcome. Particularly well-suited for video content.
IMPORTANT QUESTIONS:
Once you have defined precisely who your target audience is, consider what kind of content:
1. Meets the most salient needs or desires of your target audience?
2. Is more likely to align with your brands voice and values?
3. Contains the lowest barrier to entry?
4. Will be credible with audiences?
5. Will differentiate you from competitors?
6. Will breed customer loyalty?
7. Will generate new business?
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
(BIG) DATA
It used to be that the traditional media companies possessed all the data on audience behavior. That wall has since
collapsed. Brands now have access to tools and technology that provide insight into consumer behavior ranging in
sophistication. In analyzing the patterns that emerge on how people behave online, brands place themselves in a
position to extrapolate from, and even predict, consumer behavior into the future. And what brand wouldnt want to
do that?
Arguably, the primary challenge Big Data presents is information overload. Focusing on what to analyze and where
to look is easier said than done when so much data is out our fingertips. Problem is, much of it wont be terribly
applicable to your business.
Big Data is only useful if it helps you answer a burning
question with serious implications for your business.
One of those questions might be, What kind of content
should I create for maximum impact on my audience
ANALYSIS
WHICH DISTRIBUTION
CHANNEL IS MOST
EFFECTIVE?
the answer could be a boon to your business. Fortunately, a number of tools exist to help answer this question
especially the programming aspect for different channels, such as:
Keyword Tools that reveal everything from keyword search volume to related keywords you can leverage.
Interest graphs that map the relationship between users and the content theyre consuming, from the order in
which they tend to navigate topics, to the keywords that get their attention when theyre browsing.
Social Listening Tools that track conversations about relevant topics to your business, to what people are saying
about your brand.
Last but not least, all the data you generate through audience interaction with your content is incredibly valuable to
track. Perform a running analysis of both what drives performance in each channel you program for and how each
type of content you produce elicits audience behavior.
Generating this kind of data is in fact a primary reason some brands choose to publish in the first place, as they try
to map the relationship between engagement with their content and interest in their products and services.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
EDITORIAL DESIGN
What do influential publishers like Buzzfeed, The New York Times, Huffington Post, Pitchfork, The Guardian and
The Awl have in common? They have instantly recognizable brands that start with the look, feel and voice of their
publications. These components are the foundation of editorial design, and they will be hugely important in the
success of your publications. Its what identifies you as a unique publisher. For more, read Designing the Editorial
Experience by Sue Apfelbaum and Juliette Cezzar.
STYLE & VOICE
How does your content express authenticity and
brand personality? Urban Outfitters (UO) blog
style and voice include a color palette that reflects
their brand identity combined with lively and edgy
imagery that screams hipster.
TYPEFACE
The type you choose is largely responsible for
expressing your brand identity and communicating
the potential audience experience.
The UO blog employs a simple, clean headline
typeface with some unique character design. This
subtle flare compliments the colors, content and
imagery that exudes UO culture.
ART DIRECTION
How the visual identity of your brand publication
is expressed, including where and how to apply
negative space.
The art direction for the UO blog demonstrates a
cohesive layout with seamless integration of color,
type and photography that is instantly recognizable.
USER EXPERIENCE
All the mechanisms that affect a users navigation of
your content (more on this later).
The UO blog is optimized for perusing (just like their
retail spaces), presenting an assortment of modules,
categories and eye-catching images that are largely
given equal weight on the homepage. Its as though
theyre inviting you into their space and saying, Go
on, have a look around.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
FREQUENCY
GOAL-SETTING
audiences.
measures?
3. Conversion goals Which pieces of content
you?
4. Comparative goals How does all of the
benchmarks.
HABIT CYCLES
Publishing content is a game of habit in every sense of the word. Consider this: users spend a majority of their time
online with no intent other than being informed and entertained, yet they largely turn to only a handful of sources
directly to fulfill this need.
These sites have become well habits for users. How do marketers break into this cycle? By now, display
advertising peeking from the margins of web pages has proved ineffective in making a dent in consumer
consciousness. Habitually published content leads to habitually consumed content at least it has on major social
platforms, blogs and news sites.
With savvy programming, a distributed model that accompanies your owned content, and an innate understanding
of your audiences browsing habits, your brand can crash the party and, eventually, host the party. Read Charles
Duhiggs book Power of Habit to win the attention war.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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INTENT-BASED PUBLISHING
JOURNALISTS
The Internet is now swimming with links and navigation to and from
sites at a frantic pace. How you insert your brand publishing into this
you undertake.
create one piece of content and then just post the link to all your
social channels and watch the engagement pour in. Some channels
IMPORTANT QUESTIONS:
1. Who is the intended audience for my content?
eliminate FOMO and, at the same time, help you account for the
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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KOTOZUKURI
Nissan on Tumblr
For todays consumer, a company with great products doesnt make a great brand. A company with a great mission
makes a great brand, and kotozukuri can be a powerful instrument in delivering that story.
A complement to mono-zukuri (Japanese for making things), Nissan coined this expression to describe the art of
making stories. The term succeeds in describing brand storytelling as a discipline that requires the same degree of
artistry, calculation, collaboration and customer-first mentality as the products you make.
Some brands have even taken the concept meta and adopted the device of taking audiences behind the scenes to
expose the people and processes that contribute to the finished product. GE on Tumblr demonstrates one of the
more visually arresting ways of bringing that story to life.
Have you embraced kotozukuri yet?
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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LIFETIME VALUE
MOBILE
54%
52%
53%
49%
Global
Average
42%
45%
41%
44%
42%
Singapore
India
Australia
Philippines
Malaysia
Japan
UK
U.S.
The mobile revolution has been building for years, but the so-called
Mobilegeddon brought on by Googles shift to rewarding sites that are
mobile-friendly certainly accelerated the pace of change. Having a mobileoptimized site is now an imperative for businesses that want to stay
connected to the always-on consumer. If youre unsure if your site
makes the mobile grade, you can check with this tool and work with your
web dev team to ensure proper tagging and responsiveness to help you
reap mobile rewards.
A further consideration still: some formats and platforms reward mobile
engagement more than others. Snapchat is the perfect example of a
truly native mobile platform, a big reason for its burgeoning popularity
with both traditional and brand publishers. Designed for the short
intervals common to mobile engagement, it rewards two of the most
popular user behaviors on a smartphone: watching a short video and
sharing content.
So in summary, if you want to get in on the mobile sweepstakes:
1. Make sure your content pages are responsive or otherwise
mobile-friendly.
2. Identify the mobile platforms where your target audience
congregates.
3. Program mobile content that fits the form and function native
to those platforms.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
13
NATIVE ADVERTISING
Brands partnering with more traditional publishers to create custom experiences is becoming a greater part of the
media ecosystem. Lets look at the pros and cons of incorporating native advertising partnerships into your brand
publishing strategy:
PROS
CONS
comes to engagement.
content. What they dont build for you themselves you can
OPTIMIZATION
Optimization is the art (and science) of making the best
VARIATION A
VARIATION B
23%
CONVERSION
11%
CONVERSION
If youre already in the habit of testing which subject lines lead to better open rates for your email campaigns,
why not apply the same rigor to blog headlines and images you promote on a platform like Outbrain? The
slightest change to a headline, image, or even publishing schedule can have a massive impact on engagement. For
more on optimizing headlines for maximum results, check out the book we published in collaboration with Hubspot
called Data-Driven Strategies for Writing Effective Headlines.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
14
2.83
70%
3.00
1.36
30%
1.00
Dec 9
NEW VISITOR
Dec 15
RETURNING VISITOR
Brand publishing is a game of turning interest in your content into interest in your business. Remember, most
audiences arent used to you as a publisher yet. They need time to get to know you, see what you have to offer.
Measuring page-views per session and analyzing them by return visitors, new visitors and demographics in Google
Analytics can help you get a handle on your audiences propensity to do so.
QUALITY
Qual.i.ty
/kwld/
noun
The standard of something as measured against other things of a similar kind; the degree of excellence of something.
Quality, is a relative measurement, not one that should be determined in a vacuum. With respect to brand
publishing, audiences will consciously and subconsciously make these little calculations for you, comparing your
content to what they experience on other sites sites that have amassed very large audiences doing exactly what
youre trying to do: influence people on the strength of content.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
15
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daily discovery.Realistically, how are consumers going to regularly find your content, outside of typing in your URL
everyday (a day which may never come)? Born out of daily news consumption itself, content recommendation engines
like Outbrain initially existed just to help traditional publishers navigate users to more content on their sites. Fastforward to present, and many of these content recommendations navigate users to branded content, working much
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When it comes to extending the efficiency of your content, there are multiple avenues you can take:
Evergreen content you know youll produce every year if you dont have one already, plot out that
editorial calendar.
Visual content like cinemagraphs and infographics that are easily shared and re-programmed across
multiple channels.
Curation platforms that can help supplement your owned content like Newscred.
Productivity platforms like Percolate that provide marketing software.
Employee advocacy platforms like Dynamic Signal that can mobilize your team around content
and disseminate the collective mind-share.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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THOUGHT LEADERSHIP
We should do more thought-leadership! If you ever hear this expression from a superior, feel free to respond with
this line of questioning (or just go over it in your head).
IMPORTANT QUESTIONS:
1. What is our area of expertise as a company?
2. Does our target audience need or want guidance in this area?
3. Do we already have the credibility with our target audience to be taken seriously?
Or is the goal to establish this credibility?
4. Do we have a unique or interesting point of view?
5. Who within (or without) our organization can best express our point of view?
6. What, in concrete terms, do we hope to receive in return for publishing our knowledge and opinions?
How will we measure it?
If youre satisfied with the answers to all of these questions, you have a rock-solid thought-leadership strategy.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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ADS
Dont be shy about putting your own display ads to
Poketo Homepage
CALLS-TO-ACTION (CTAs)
There are several formats and placements that
can be effective, from big buttons in the sidebar to
highlighted sentences at the end of a post. Youll
want to test a number of these formats and placements for effectiveness.
RECOMMENDED MEDIA
Give audiences the option to experience more
content they might be interested in at the end of
every experience to showcase more facets of your
brand and keep them engaged longer. More on
that later...
Williams-Sonoma Taste Article Page
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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VISUALS
Havent you heard? Infographics are out, video and cinemagraphs are in. OK, thats an exaggeration, but digital
content has steadily progressed in the direction of the moving image over static pictures. Heres why:
1. Motion gets our attention when scrolling down a feed of content, a moving image gives consumers a
reason to stop and digest the visual information conveyed.
2. Motion has more storytelling capacity if a picture is worth a thousand words, how many is a moving
picture worth? Humans have yet to invent a format that literally brings ideas and emotions to life more
effectively than the motion picture.
3. Its now easier than ever to create, host and distribute videos and cinemagraphs. Used tastefully, cinemagraphs and videos can be a signal to your audience that you are willing to invest in production value for
their sake where your competitors may not.
Not that you should abandon infographics or turn everything into a GIF. But if the rise of interactive media on platforms like Tumblr, Instagram and Snapchat is any indication, the next wave of digital consumers has already begun
to expect content that engages them with movement.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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WORKFLOW
CMO
STRATEGY
EDITOR
CONCEPT
WRITER
SEO SPECIALIST
DESIGNER
LEGAL
VIDEOGRAPHER
PROOFREADER
CONTENT
VETTING
COMMUNITY MANAGER
DISTRIBUTION
& ENGAGEMENT
Now for the least glamorous aspect of brand publishing: establishing an effective workflow for editorial planning,
execution, approval and distribution. Lets start with the basic team youll need in place:
The CMO You need more than just buy-in from the marketer-in-chief. You need her utmost belief in the power
of content to deliver against marketing objectives in the age of ad-blockers and mobile engagement. But support is
a two-way street. Reward her faith with straightforward reporting on the KPIs youve agreed equate to success.
The Editor/Marketer The person who oversees the strategy and management of the actual production and
distribution of your content. For teams varying in size, this editorial resource will often take on much of the content
creation herself.
The Writer A highly-skilled position responsible for realizing the editorial vision through well-researched, wellworded articles. The writer can also help the editor fill in the blanks on the editorial calendar with well-considered
pitches. Consider a mix of in-house and freelance writers to fill out your team even if its a small team.
The Designer In tandem with the editor, the designer is the vanguard of your sites editorial design, from the art
that appears in your articles to the user experience itself. She can also be the bridge between marketing and web
development.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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The Videographer If you want to explore the use of video in your content strategy, a dedicated resource to
manage production, post-production, and hosting of your videos is a no-brainer.
The SEO Specialist The resource responsible for making sure your content is technically sound for search engine
discovery, as well as other content optimizations for distribution channels.
Legal Always a good idea to keep in-house counsel aware of your publishing activities and seek buy-in for your
program early in the process to avoid any last-minute fire drills.
The Proofreader A fresh pair of eyes on the content who checks for grammar, punctuation, and sentence
structure.
The Community Manager The person responsible for soliciting engagement with your content and programming
your social channels, in addition to other audience development tactics.
Depending on the size of your team, a one-to-one ratio of personnel to function may not be feasible, or even
necessary. This is just a general representation of the roles required for a robust brand publisher operation.
X-FACTORS
The characteristics that set flight to your content strategy arent always those you planned. How you navigate
adversity and opportunity can be the difference between content firing on all cylinders and moderate disappointment.
IMPORTANT QUESTIONS:
1. Do you have the internal support and resources to succeed?
2. Are other departments in your organization excited about the content you publish?
3. Is there a rock-star-in-the-making on your team who just needs a little push to maximize her creativity?
4. A crazy idea bouncing around in your head that simply wont go away, no matter how much you
try to talk yourself out of it?
5. A broken link in the workflow that hampers productivity and sends projects down the wrong path?
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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YOUTUBE
ZEN
The mind technology of
meditation has landed in
the mainstream thanks,
in large part, to Steve Jobs
swearing by it as the key to
managing stress and unlocking
creativity. Now, companies
from Ford to Target have
begun evangelizing meditation
practices to their employees,
in the hopes that it leads to
greater productivity.
YouTube is the second largest search engine in the world. It simply cant
be ignored. Amplification tools like Outbrain can help seed videos across
premium publisher sites, but other hacks can grow your subscriber
base and make your YouTube channel a powerful component of your
burgeoning media empire.
Here are just a few:
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
22
2015 has practically come and gone already (can you believe it?), but 2016 looms as a huge opportunity to take your
brand publishing skills to the next level. Hopefully this guide helps you plan for what you want to change next year.
We recommend a few steps now to make sure you catch 2016 in confident stride.
1. Consider your marketing objectives for next year. If you made a big awareness push this year -- either for
a new product, new initiative, or because youre a new company -- whats next for your brand? Is a change
in perception of the brand needed? More emphasis on distinguishing yourself from competitors? Tackling a
new international market? Youll need to align your content strategy to this new direction.
2. Do a big data intake. What are the behavioral patterns that emerged among your target audience this year
(and not just with your content)? Dont forget to account for their mobile behavior and how it differed from
their desktop behavior. How are you going to apply that insight to the content you create next year?
3. Do a distribution audit. You may find after doing a Big Data intake that a few holes still exist in understanding your audience which may be a signal that some key distribution platforms are missing from your
mix. Investigate what those platforms are and why you havent already used them (there may be a very
good reason). Alternately, is there a channel that warrants far less of your attention next year because your
target audience simply isnt there in a significant way?
4. Consider changes to the workflow. Which skillsets are missing from your content team? Whose buy-in do
you need to get for more support? Where has communication consistently broken down? Document them
for discussion with your superiors on where improvement is most needed to achieve success.
5. Create an editorial calendar for 2016. You can plot out the evergreen content you know youre going to
create, and mark important holidays and business events.
Brand publishing is not for the faint of heart. It takes a dedicated team, creative vision, research and plenty of
planning to build a successful storytelling engine. But above all else, it requires a raison d'etre. Is your brands story
worth perpetually telling? Only you can be the judge of that.
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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Talk Soon.
info@outbrain.com
Lessons from the Outbrain Content Academy: An A-Z Guide to Brand Publishing
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