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CHRISTINE OYWELI JALEGA

jalegac@gmail.com/jalegac@yahoo.com
Tel: +971522630612

RESUME
PERSONAL DATA
Passport No.
Visa Validity.
Visa Type.
Profession.
Mobile No.
Nationality.
Country of Residence
Availability

: A2120166
: 1st, June, 2016
: Visit Visa
: Sales Executive / Customer care
: +971522630612
: Kenyan
: United Arab Emirates
: Immediate

PROFESSIONAL PROFILE
Highly-motivated Sales Professional with over 5 years of experience selling and marketing products in the
FMCG and Distribution industries. Dedicated team member with a history of rehabilitating stagnant markets by
developing exceptional marketing plans and sales force training opportunities. Resourceful Sales representative
with executive experience who provides leadership, mission building, strategic planning and product
development services.
KEY SKILLS

Customer service

Brand knowledge

Computer skills

Sales oriented

Communication skills

Till handling

Up selling
PROFESSIONAL EXPERIENCE
Sep 2014 - June 2015:

Zest L.L.C - Retail Sales Associate


ROLES AND RESPONSIBILITIES

Giving a professional, consistent and outstanding level of customer


service by providing product advice to customers across a wide
range of products.

Working behind the till to ensure accurate tilling of bills and


issuance of credit notes, debit notes and cash returns

Setting up promotional displays and ensuring compliance


according to departmental requirements.

Recommending additional products to customers

Ensuring effective display, cleanliness and tidiness of


merchandise and promotions to maximize on sales
Actively engaging customers and maintaining a level of

conversation during their store visit

Jan 2008 - Aug 2014:

Unilever Kenya Limited Distributor - Sales Representative


ROLES AND RESPONSIBILITIES:

Provide top-notch delivery services resulting in a sales increase


of 30% and credit note reduction of 9% over a period of four years.
Spearheaded successful training and integration of new sales
employees into the team.
Constantly monitored and communicated sales performance of sales
representatives to ensure timely achievement of set monthly targets
Resolving product complains by clarifying customer complain and
issuing a concrete solution.
Ensuring timely submission of reports to the management
Attracting potential clients by answering product questions
suggestion information about company products
Actively participated in sales, training courses which increased
sales and customer services
Constantly identified sales opportunities and maximizing on them
at every available opportunity
Merchandized products and stocked shelves according to
departmental requirements.
Processed orders according to customer specification.

EDUCATION BACKGROUND
2009 - 2012
2001 - 2005
1993 - 2000

: Sigalagala Technical College


Diploma in Supplies Management
: Shieywe High School
Kenya Certificate of Secondary Education (K.C.S.E)
: Bukhulunya Primary School
Kenya Certificate of Primary Education (K.C.P.E)

OTHER PROFESSIONAL QUALIFICATIONS


2011
2010
2005 - 2006

: Customer service training


Certificate
: 9 x 6 Selling skills training
Certificate
: Computer application
Certificate

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