Felix G.

Fulumame

RESUME′

Personal Details
Name : Felix Gary Fulumame Mobile : +27 82 081 1881
Date of Birth : 1st April, 1978 Landline : +27 12 667 3806
Gender : Male Email : fulumame@gmail.com
Race : Black/African : fulumamefelix@telkomsa.net

ACADEMIC QUALIFICATIONS

 Bachelor of Business Administration (BBA) Southern Adventist University, Tennessee, USA

August, 2002
Major: Management; Minor: Accounting

Subjects
Statistics, Principles of Economics
Principles of Accounting, Business Law, (Macro),
Business Spread sheets, Business Communication, Management Information
Principles of Management, Business Finance, Systems,
Pre Calculus Algebra, Introduction to Database, Legal Ethical & Social
Principles of Economics Introduction to Environment,
(Micro), Psychology, Human Resource
Business Word Processing, Principles of Risk Management,
Intro. Management, Seminar in Business
To Public Speaking, Personal Finance,

 O’ Level (Matric) Certificate. 1997. Soche Progressive Institute of Education, Blantyre

Mathematics, English, Geography, Biology, Bible Chichewa
Physical Science, Knowledge, Agriculture,

Employment History

IT Support & Development

 April, 2009 - Lastmile Technologies (Pty) Ltd

- Areas of Expertise Systems Experience and Proficiencies

- Business Needs Assessment - Client Server Technologies
- Consulting - Network Concepts
- Product Implementation - Relational Databases
- Project Management - Web-Based Technologies
- Requirements Management - Internetworking Concepts, such as
- Technical Pre-Sales firewalls, communication, protocols,
- Presentations proxy/caching serve

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 Essential Job Functions (the fundamental job duties)

- End User Support (50%)

- Diagnosing hardware and software problems
- On-call when needed
- Training staff
- Using IT Support Request system to document, prioritize, and track requests.
- Routine Maintenance (30%)
- Installing/configuring new computers/telephones
- Repairing/upgrading PC and software
- Troubleshooting printers/scanners/copiers
- Maintaining inventory of equipment and supplies (cables, adapters, etc.)
- Schedule regularly for server upgrades.
- Infrastructure Support (20%)
- Building and installing cables
- Running Network cabling
- Researching, learning, and evaluating new software
- Documenting systems
- Installations for Neotel SA, Du Point Telecoms
- Signal testing and Installation of Neotel Yaggi Antennas
- Signal testing and Installation of ePoynt HSDPA Wireless Broadband Routers, Access Points and
Bridge Poynt’s from Poynting Direct
- Signal testing and Installation of Cellular GSM. LPDA Antennas and Wifi Antennas
- Installing LPDA Antennas for Du Point IGATE Routers

Project Manager
 May, 2008 – March, 2009 – House of Frazem Group of Companies
Duties:

- Ensures project documents are complete, current, and stored appropriately.

- Identifying resources needed and assigning individual responsibilities.
- Reviewing deliverables prepared by the project team
- Spearheading cross-functional, multi-level team focused on improving company-wide internal
communication, resulting in executive leadership implementing team’s recommendations.
- Deploying project-management skills to bring projects in under budget, on time, and with superior
quality.
- Understands Internet, Intranet, Extranet and client/server architectures.
- Reviewing the project and correcting all the errors
- Creating and executing project work plans and revising as appropriate to meet changing needs and
requirements.
- Effectively applying methodology and enforcing project standards using The Microsoft Office
Enterprise Project Management Solution.
- Preparing engagement reviews and quality assurance procedures.
- Minimizing exposure and risk on project.
- Completing the project while staying in-line with the budget Clarified client requirements, business
needs and project objectives, via feedback sessions and client meetings, in collaboration with all
stakeholders.
- Increased productivity of field work force by 43% and reduced costs by 20% through improvements
in efficiency

Business Executive

 May 2007 – February 2008 – Opaline Media.

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 Duties:

- Bank Reconciliation
- Analyzing financial materials
- Adjusting journal entries
- Bookkeeping and preparation of financial statements and Planning of audits
- Processing cash and cheque payments
- Research and development on the internet and progress reporting
- Creating of Key performance measures through Customer satisfaction index
- Customer retention reviews using current clients information
- Collaborated with Sales and Marketing teams, external ad agencies, third-party technology
distributors to facilitate communication for successful project launches.
- Conducted business analysis, project assessment and feasibility determination. Analyses of data
feed requirements for news products, and blast emailing applications used to reduce outsourced
Advertising Special Price fees
- Maintaining relationships with portfolio customers for the purpose of generating positive
sentiment and developing customer loyalty for the company

Sales Manager
 February 2006 - April 2007 - Dairiboard Malawi Ltd.
Duties:

- Departmental Head
- Managing the development of the national sales and marketing campaign strategy
- General Ledger, Creditors, Debtors and Bank Reconciliations
- Costing and Pricing Analysis
- Fixed Assets Management
- Annual & Monthly Budgets and Forecasts
- Fulfilling Sales and financial targets as per the business plan
- Sourcing new markets for the new lines of products and existing ones
- Market intelligence
- Report writing on Weekly and Monthly basis
- Sales and marketing promotion
- product surveys through questioners and shop tasting

Office Admin
 May 2004 – November 2005 Crefy’s Recruitment Agency, UK
Duties:

- International experience with different diversity cultures

- Personal growth in terms of knowledge and working groups
- Decision making within general precedents and closely defined policies
- Experience in approved methods to adapt and refine work processes for service efficiency
- Authorizing actions not covered by set procedures, within broad process controls and management
guidance
- Internet research and Report writing

Northern Region Technical Support Executive

 August 2003 –March 2004 CELTEL UG (INFOCOM Ltd (ISP).
Duties:
- Network and Computer Systems
- Installing, configuring, and supporting an organization's local area network (LAN), wide area network
(WAN), and Internet system or a segment of a network system.
- Maintaining network hardware and software.

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 - Monitoring networks to ensure network availability to all system users and performing necessary
maintenance to support network availability.
- Supervising other network support and client server specialists and planning, coordinating, and
implementing network security measures.
- Network Systems and Data Communications Analysts
- Analyzing, designing, testing, and evaluating network systems, such as local area networks (LAN),
wide area networks (WAN), Internet, intranet, and other data communications systems.
- Performing network modeling, analysis, and planning.
- Research and recommending network and data communications hardware and software. Including
telecommunications specialists who deal with the interfacing of computer and communications
equipment
- Exclusively selling and marketing all Infocom products and services, carrying out new installations,
demos and training on all Infocom products and services
- Conducting Customer Needs Analysis; participating in regular Customer Satisfaction Surveys
- Responsible for passing on recommendations and/or problems from clients to the Customer Care
Manager through reports

COMPUTER KNOWLEDGE
- Efficient in Microsoft Office Suite; Word, Excel, Power Point, Internet, Database Management,
Multi-Media, Graphics, email programs including Outlook and Word Processing, Internet firewalls
LANs and WANs, Network Cabling, Routers

REFEREES

Shirley Rabekana
Administrator
House of Frazem Group of Companies
15 Ellman Street, Sunderland Ridge
Telephone : 012 666 7932
Mobile : 082 071 8981
Email : srabekana@ymail.com

Kelvin Nhlapo
EXPORT SALES EXECUTIVE
Esquire Technologies
Samrand
Telephone : 012 657 1111
Mobile : 083 399 3515
Email : kelvin@esquire.co.za

Pastor Sean Simplicio

Lyttleton SDA Church
Centurion, Pretoria
Telephone : 012 804 5669
Mobile : 082 325 8984
Email : seanlizelle@telkomsa.net