Sample Resume Book

MOSES J.
LONGVIEW
Street Address - 777 Staff St. Austin, TX 77771 - (H) 555-555-5555 - (M) 555-555-5555 - blueresume@gmail.com
SENIOR MANAGEMENT PROFESSIONAL
~ Performance Manager from Entry-Level to Executive ~
~ Builds and Motivates Strong Teams That Perform ~
Track record of leadership, with excellent results in improving overall performance, driving revenue, and
creating profit growth. Expertise in call center management, including, outsourcing in domestic and
international venues. Demonstrated ability to identify and troubleshoot critical issues impacting productivity,
cost distribution, marketing, sales, and financial operations. Proven broad-based strengths and
accomplishments.
Areas of Strength Include

 Quality Control  Sales/Business Development  P&L Management
 Organization Reconstruction  Bidding, Negotiation  Planning & Budgeting
 Process Re-Engineering  Marketing  Cost Controls
 Team Building/Motivation  Analysis  Retention Strategy
PROFESSIONAL EXPERIENCE
Sales Manager: Microsoft 2006 – Current
Redesigned, sales processes yielding 42% increase in customer growth. Organized team focus group workshops that
were instrumental in identifying areas negatively impacting key performance indicators
 Took company from sales losses in 2005 to a 25% profit in 2006.

 Created ad and marketing campaigns using six sigma processes, driving record breaking sales
 Outlined company processes using flow charts to determine areas of opportunity
 Identified process breaks and created working solutions to eliminate problem areas
Performance Manager: Bank of America 2003 – 2006

Restructured client quality operations resulting in a 18% improvement in quality scores and a 25% improvement in
absenteeism. Redesigned account quality though six sigma processes and strategic planning. Managed account
process and quality for over 100 customer service representatives. Reported to Regional Site Director.
 Reorganized account support structure reducing company costs by 10%

 Transitioned account focus to include sales, improving employee moral and account margins by 3%
 Created six sigma strategy outlines to determine areas of opportunity
 Formed focus group teams to provide continued improvement on key performance indicators
Performance Manager: MCI World Com 1999 – 2003

Redefined management coaching models reducing training costs by 18%. Developed reporting that outlined key
area’s of opportunity for company performance. Organized and implemented improvement strategies based on
opportunity areas.
 Reduced attrition by 25%

 Improved employee satisfaction surveys by 15%
 Hit profitability goals 8 consecutive quarters
 Reduced absenteeism by 15%
Visit www.blueresume.com for free

formatted resumes like this one
Jacob Smith
123 Main Street
Atlanta, Georgia 30339
Home: (555) 555-1234
Cell: (555) 555-1235
Visit: BlueResume.com for Formatted Samples
Objective
A tenure track position in a well established sociology department, which will allow
for adequate time and funding to be directed toward research.
Summary of Achievements
Rhodes Scholar
1988 - 1990: Awarded two years of postgraduate study at Oxford University.
Pursued the M.Phil in Social Sciences.
Gene Landis Award for Outstanding Teaching

1995 & 1997: Selected by the student body of York College.
Experience
1999 - Present
Assistant Professor, Sociology - University of Pittsburgh, Pittsburgh, PA
Taught such notable courses as "Intro to Sociology", "Sociology of Inequality", and
"The McDonaldization of Society".
1995 - 1998
Lecturer, York College, York, PA
Education
Ph.D, Sociology, 1994

Penn State University, State College, PA
Specialization: Global inequality, sociology of marriage
M.Phil, Social Sciences, 1990

Oxford College, Oxford, UK
B.A. Sociology, Literature 1988

Cornell University
Ithaca, NY
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Accountant
SUMMARY OF QUALIFICATIONS
Accountant
Maintained accounts payable records.
Filed developing capital project procedures and audit controls.
Developed and maintained capital project files.
Reviewed capital projects purchases.
Assisted in development of computer programs for maintaining capital projects.
Accounting Clerk
Reconciled various expenditure reports to source documents.
Reviewed procurement documents and invoices for accuracy.
Prepared routine entries and posted financial transactions.
Reconciled entries and internal ledgers to financial system reports.
Assisted in preparation of financial statements.
EXPERIENCE
1999 - Present Johansen & Sons Athens, OH

Accounting Clerk
Responsible for all basic accounting functions. Coordinated distribution of invoices
and classified transactions.
1992 - 1997 Giant Food Stores Akron, OH

Assistant Accounting Clerk
Reported directly to the CEO. Handled all corporate financial transactions. Drafted
quarterly and annual financial statements
EDUCATION
B.S. Accounting, Beloit College, Beloit WI

Graduated summa cum laude.
REFERENCES
Available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Accounting position with a CPA firm.
 Strong accounting knowledge and background.

 Detail oriented and efficient
 Strong analytical ability
 Proficient in Word, WordPerfect, Excel, Microsoft Office, Lotus, Class, and
Peachtree Accounting.
EXPERIENCE
Accountant, 1999 to Present

Ocker & Associates, Indianapolis, Indiana
Assisted the Director of Accounting with accounts receivable. Prepared biweekly
payroll journal entries, reconciled general ledger of accounts with Director of
Accounts on a monthly basis, and annually assisted with year-end budget
preparation.
Accounting Intern, 1994 - 1998

John Merill & Associates, Taylor, Indiana
Dealt with accounts payable procedures, direct billing, control accounting, etc.
Analyzed employee sales, prepared W-2's.
EDUCATION
B.S., Accounting, 1994

Indiana University, Bloomington, IA
Undergraduate Accolades & Involvements

Dean's List
Vice-President, IU Economics Society
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A position in accounts payable that fully utilizes my experience and abilities.
SUMMARY
 Five years progressively responsible experience in administration and

accounting.
 Proficient in accounting programs, including ACCPAC, Deltek Advantage,
Oracle, Peachtree
 Extremely detail oriented and able to work with minimal supervision.
 Strong organizational skills and excellent interpersonal communication.
EXPERIENCE
Davis & Associates, LLP, Tampa, FL

Accounting Staff, 1999 - Present
Handled all activities in accounts payable and receivable. Ensured timely payments of
vendor invoices. Processed and sent purchase orders and credit memos. Produced a
variety of financial reports. Assisted on completion and maintenance of general
ledgers. Responsible for negotiating past due accounts.
A&R Global Work Solutions, West Palm Beach

Administrative Support, 1997 - 1999
Provided administrative support to upper management via drafting all official
company correspondence, typing, filing and performing data entry. Responsible for
employee time cards and payroll distribution. Reconciled daily invoice transactions
and entered daily sales into main database. Responsible for contacting customers
regarding account collections and past due accounts.
McClory Corporation
Administrative Assistant / Assistant Training Coordinator, 1995 - 1997
Supported managers in training department. Coordinated classes, worked with
various vendors for materials production and distribution. Tracked budget, prepared
expense and training reports, prepared and distributed correspondence, distributed
incoming and outgoing mail and faxes. Maintained lending library. Assisted
customers with purchase depending on wants and needs, trained customers and
employees on product usage, handled customer complaints in a professional manner.
EDUCATION
Florida State University, Tallahassee, FL

B.A., Business Administration, 1995
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
PERSONAL INFORMATION
Height: 6' 1"

Weight: 210 lbs
Hair: Brown
Eyes: Brown
RELEVANT EXPERIENCE
Film
All's Quiet in Ashville Sam TCS

Enduring Night James Universal Productions
Television
The Dawsons Principal Turner Studios

One Life to Learn Principal ABS
Theatre
Hamlet Horatio State Street Theatre

Macbeth MacDuff East Side Troupe
Long Days Journey Jamie Eureka Theater
Glass Menagerie Tom Sunset Theatre
TRAINING
B.A., Theater 1992
American University, Washington D.C.
Concentration: Early American Drama, Improvisational Theatre
Director: Laural Smith
SKILLS
Musical - Piano, Trumpet, Vocal (Baritone)

Athletic - Bench press 300 lbs, skiing, basketball, ability to perform front flips & back
flips
Accents - British, Australian, French
Languages - Spanish
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as an actuarial analyst for insurance company.
SUMMARY OF ABILITIES
 In-depth knowledge of multivariate calculus; linear algebra; probability;

statistics; and insurance rate-making or reserving.
 Ability to perform rate-making or reserving analysis; explain actuarial analysis
to customers.
 Effective oral and written communication
 Exceptional scores on SOA exams
EMPLOYMENT HISTORY
Actuarial Analyst, 1998 to Present

Jenson Consulting, Chicago, IL
Extracted and manipulated data to perform quarterly actuarial pricing of various

insurance products. Worked with underwriting claims and IT departments to monitor
strategy initiatives and communicate reporting requirements while exploring systems
solutions
Actuarial Analyst, 1993 to 1998

Etna Insurance, Bloomington, IN
Developed and provided timely, cost-effective actionable information to support the

actuarial functions of product development, pricing, reserving, financial reporting and
source of gain/loss. Prepared and tested rate implementation to ensure the
profitability and financial integrity of the company's business.
Statistician, 1991 to 1993

University of California, San Diego, CA
Performed statistical analyses required for two extramurally funded projects

concerning mentally ill offenders and consumers of community mental health and
drug treatment services. Duties included statistical analyses, coding and derivation of
variables, and preparation of reports and presentations.
EDUCATION
B.A., Economics & Statistics, 1990
University of Texas, Austin, Texas
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as an administrative assistant at a growth-oriented firm, which

will allow me to both further utilize my skills and acquire new abilities.
Skills
 Typing: 80wpm
 Strong analytical and organizational skills.
 Excellent interpersonal skills, phone manner, and office etiquette.
 Software: All Windows operating systems, Microsoft Word, Excel,
WordPerfect.
Experience
1998 - Present
Administrative Assistant
Watts Pharmaceuticals, Atlanta, GA
o Handled all official company correspondence

o Upgraded office filing system
o Typed all company documents
o Created a computerized customer database
o Typed all company correspondence
o Responsible for new employee training
1994 - 1998
Martitta Chamber of Commerce, Martitta, GA
o Organized the Annual Marietta Chamber Gala

o Typed all company documents
o Responsible for production of company's bi-monthly newsletter
o Answered phones and met with public to answer questions
Education
1994
Hagerstown Business College, Hagerstown, MD
A.A., Business Operations
Jacob Smith
123 Main Street • Atlanta, Georgia 30339
Home: (555) 555-1234 • Cell: (555) 555-1235
OBJECTIVE
To contribute to a growing company as an administrative assistant.
1. More than four years of professional experience in administration sales

management.
2. Computer skills in spreadsheets, word processing and PowerPoint
presentation creation.
3. Strong oral and written communication skills
4. Ability to work well with others and achieve team goals.
EXPERIENCE
9/98- Present Backs, San Mateo, CA

Act as the administrative lead for the Backs Business Development group, which has
six sales associates. Work with the team to ensure that the sales process goes
smoothly, from lead generation to close. Duties include taking incoming calls and
qualifying lead potential, sending direct mail solicitations, managing the proposal
process and updating the database.
4/94 - 9/98 Ballet by the Bay, San Francisco, CA
Personal Assistant - Part-Time
Worked part-time assisting the owner of a ballet studio with scheduling and
coordinating her classes. Also answered the phone, screened new students, gave
guided tours of the studio and managed tuition payment processing.
3/91 - 4/94 Ink, San Jose, CA
Telemarketing Sales Representative
Sought new business by calling on potential customers and sending them mass
mailings. Maintained daily call records and quarterly sales breakdown. Acquired
comprehensive product line knowledge and ability to quickly assess customer needs
and develop full-service product and service offerings.
EDUCATION
San Mateo State University, San Mateo, CA Bachelor of Arts, Political Science, 1990
REFERENCES
Furnished upon request.

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as an Administrative Services Manager, or a comparable position, that will

utilize my years of progressive, managerial experience.
Employment Experience
1/97 - Present Administrative Services Officer IV

Baltimore County, Baltimore, MD
Organized and directed through subordinate managers and supervisors the
work of staff engaged in central administrative functions in a large
department/agency including fiscal claiming, facilities management, quality
control, purchasing, information system, decentralized personnel and record
keeping and clerical support. Supervised, trained and evaluated subordinate
management and supervisory staff; coordinated and directed budget
preparation for the agency. Represented the agency in all dealings with
Federal, State and local agencies and other County officials on fiscal and
administrative matters; develops agency position statements and official
reports, and drafts all official agency correspondence.
8/89 - 1/97 Cost Accounting Manager

Varian Equipment, Hagerstown, MD
Provided analysis, justification and tracking of product outsourcing. Provided
financial analysis of cost reduction initiatives and other operational programs
as required. Provided financial analysis of capital authorization requests.
Developed and supported the analysis of factory cycle time. Provided ad hoc
reporting and analysis for manufacturing as required. Initiate and lead
process improvement activities.
10/87 - 8/89 Manufacturing Accountant

JLG Industries, Baltimore, MD
Provided day-to-day financial support to the Converted Products
manufacturing operations. Maintained the standard cost system monitor and
made improvements to the work order system. Assisted in the development
of improved cost reports. Assisted with the installation of and conversion to a
new financial system, which is still being used by the company.
Education
University of Maryland, College Park, MD
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging career as a company administrator.
Skills
 Exceptional written and oral communication abilities.

 Proven leadership and managerial skills.
 Goal oriented.
 Typing: 70wpm
 Proficient with Word, WordPerfect, Excel, and PowerPoint
Experience
1998 - Present
Administrative Assistant, Augusta Chamber of Commerce, Augusta, GA
Provided a full range of administrative support to the organization's president. Duties
included word processing of letters, memos, articles. travel arrangements, etc;
organizing annual Chamber Gala, writing/designing monthly newsletters, updating
Chamber registry and recruiting new businesses for membership; and designing a
new edition of the Chamber Membership Directory on a yearly basis.
1992 - 1998
Assistant Office Administrator, KF Radio, Atlanta, GA
Managed all aspects of the office. Prepared extensive correspondence and written
communication, participated in and coordinated a wide range of projects involving
writing and editing critical media analyses, research briefs and articles relating to
broadcasting. Additionally, was responsible for maintaining an extensive computer
network, updating music and client databases, organizing incoming and outgoing
mail, managing the office filing system as well as supervising one junior support staff
member and performing light general accounting duties.
Education
B.A., Political Science, Business, 1992

University of Pennsylvania
References
Available upon request
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as an admissions representative at a leading university.
Employment
1999 - Present
Admissions Representative
Georgia Southern University, Statesboro, GA
Responsible for recruitment for the university. Inform and assist prospective
students and their parents about academic programs and admissions requirements.
Schedule on-campus and off-campus visits and events. Answer letters of inquiry
from prospective students. Travel extensively throughout the region to represent
GSU at recruitment functions at high schools and community colleges. Assist in
writing and design of student newsletters and recruitment materials.
1996 - 1999
Director of Public Relations
Joy of Sports Foundation, Washington D.C.
Drafted extensive written correspondence to donors, supporters, and members of the
organizational board. Developed contacts in the sporting world to help the foundation
further its mission. Responsible for writing foundation newsletter, scheduling and
attending all foundation meetings and functions, and maintaining the foundation's
public presence.
Education
1996 B.A. Communications
Emory University, Oxford, GA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Advertising agent for challenging accounts.
Summary of Experience
 Opened and retained million dollar accounts.

 Developed brand positioning for key company product lines.
 Developed proposals and submitted bids.
 Maintained extensive, nationwide network of business contacts.
Major Accounts
Nike
Irving's Steakhouses
Reader's Digest
Employment History
Advertising Executive 1998 - Present

Dallas Weekly Publications, Dallas, TX
Sold advertising space to a diverse group of clients and built content for three
publications. Monitored and provided constructive suggestions for increasing
magazine's circulation and standing in the market. Built lasting relationships with
important community advertisers, which resulted in measurable revenue growth.
Advertising Sales Coordinator 1993 - 1998

Tri Star Media, Austin, TX
Supported the sales process by seeking out potential business opportunities and
staying up-to-date on industry information. Researched contact, product, and
general information on prospective advertisers. Served as primary contact for clients
and advertising agencies on requests and inquires regarding schedules, invoices,
pricing, etc. Managed customer account database and maintained client contracts
and files. Interacted with multiple departments including Production, Credit,
Accounting and Marketing. Conducted ongoing monitoring of competitor’s brands.
Managed territory forecasting, revenue, and prospect reports. Monitored, tracked
and managed positioning reports. Prepared and maintained sales and marketing
materials for sales team.
Project Manager 1992 (Contract Position)
Ambrosino Muir & Hansen (Political Advertising Agency), Washington, D.C.
Scheduled and managed art work, web and offset printers, mailing houses and
freight companies to insure on-time delivery of political print material for National
and State-wide political campaigns. Responsible for proof reading all political
literature. Responsible for getting cost-analysis of print and freight
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A challenging and rewarding position in the airline industry.
EXPERIENCE
1997 - Present Air West San Francisco, CA

Customer Service Supervisor
Opened San Jose Airport Customer Service Center facility for Air West and created
efficient and effective operations. Trained and supervised 50 customer service agents
and ramp personnel. Responsible for daily operations decisions and dealt effectively
with all crises. Received recognition for successfully loading planes and preparing
them for departure in under 20 minutes, over 90% of the time. Devised successful
schedules enabling four planes to be serviced simultaneously. Reduced industrial
accidents by 64%.
1990 - 1997 Air West San Francisco, CA

Customer Service Agent
Responsibilities included ticket sales, boarding supervision and customer service
during a period of phenomenal company growth. Became an expert at problem
solving and dealing with customer complaints.
1987 - 1990 Piedmont Airlines San Francisco, CA

Customer Service Agent
Worked with staff to create the best connecting flight service available to
passengers. Devised schedules enabling four planes to be serviced simultaneously.
EDUCATION
Biola University, La Mirada CA, 1990

B.A., Business Administration, Communications
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as film and television animator

Notable Projects
 2000 - Mountain Dew Commercial

 1998 - Bob the Ninja, Network Television
 1997 - BMV Commercial
 1996 - Sprite Commercial
 1994 - Lost in Azland, Animated Short
Experience
1995 - Present Animator
Kalahan Films Houston, TX
Created animations for a diverse group of clients, including musicians, political
candidates, corporations and advertising companies. Managed every stage of the
animation process.
1992 - 1995 Animator
Dual Star Pictures Los Angeles, CA
Assistant animator to Tom Dooley. Created video art for various clients BMW, Burger
King, Coca-Cola, & Best Western.
Education
1992 B.A., Visual Communication,

University of California at Los Angeles
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To attain a position as senior architect with a multi-national architectural design firm.
Notable Accomplishments
 Visiting Assistant Professor of Architecture at Hood College, 2000 - 01.
 1996 Third Place, Western Plaza Redesign Competition.
 Designed 1999 addition to Johns Hopkins Medical Center.
Employment History
Davidson Associates Baltimore, MD
Architect, 1998 - Present
Condominium project, Cambridge, Massachusetts; designed addition for Johns
Hopkins Medical Center, Baltimore, MD; various office and hotel projects.
Jack Maudlin Inc. Washington, DC

Principal, 1992 - 1998
Projects include residential work, office tenant renovations, embassy projects, and
presentation services.
Education
Houston University, Houston, TX

M.A., Architecture, 1992
Emphasis: Urban Planning
University of Michigan, Ann Arbor, MI

B.A., Architecture, 1989
Portfolio & References

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as Personal Trainer / Strength Coach
SUMMARY
 Physical Training Specialist

 Developed successful regime of training for wide variety of persons, from athletes
to recuperating hospital patients.
 Trained in cardiovascular optimization through aerobics, weight-lifting, and four
different types of equipment.
 Designed and implemented aerobic courses for pregnant women.
 Coached high school wrestling for four years, resulting in two CIF championship-
winning teams.
EXPERIENCE
San Diego State University • San Jose, CA• 1996 to Present

Strength Coach
Designed and implemented strength and conditioning programs for the SDSU
football, basketball, and baseball teams. Responsible for meeting with individual
athletes to design unique meal plans that would meet their personal dietary needs.
Implemented the Pearson Method Off-Season Training Program, credited by many
for rapidly increasing athletes' strength and stamina.
Atherton YMCA • San Jose, CA• 1994 to 1996

Fitness Supervisor
Trained a group of twenty gym attendants, instructed CPR classes, organized
community fitness outreach program.
24 Hour Fitness • Mission Valley, CA • 1992 to 1994

Gym Attendant
Responsibilities included providing weight-lifting instruction, developing unique
fitness plans for individual gym members, insuring the safety of all patrons, and
scheduling proper maintenance on all gym equipment.
EDUCATION
University of California at San Diego • 1992

B.S., Physical Therapy
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
LITIGATION
 Successfully conducted litigation in a variety of high-profile cases.

 Achieved favorable resolution of complex, often difficult to win cases.
 Practiced before administrative boards and arbitrators.
 Attained numerous credits in all phases of civil litigation in state and federal
courts.
EXPERIENCE
Barnham & Haynes, Washington, D.C. Senior Associate, January 1996 - Present
Represented a diverse group of clients in civil litigation matters. Met with clients and
developed trial strategy based on clients needs and recommendations. Litigated each
case in full. Consistently achieved favorable results for clients, including two verdicts
in which the settlement exceeded $2 million.
Bayne & Associates, Baltimore, MD

Associate Attorney, August 1990 - January 1996
Member of trial team that successfully defended Norton Co. in it's $6 million
coverage litigation. Prepared and argued motions. Defended depositions. Drafted
settlement conference brief.
EDUCATION
Jun. 88
J.D., Yale Law School, New Haven, CT
Activities: Editor of Law Review
Coach, Yale Debate Society
Jun. 84
B.A., History & Government, University of Michigan, Ann Arbor, MI
Honors: Summa Cum Laude
Beikney Award for most outstanding thesis in history.
National Finalst, Expemporaneous Speaking, AFA
PROFESSIONAL AFFILIATIONS
Member of the Bar, State of Virginia, admitted 1990

Contributor, The Western Law Review
Consultant, Equity & Legal Assistance Foundation
Member, Board of Directors, YMCA's of Greater D.C.
Member, Virginia NARL Board
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
To obtain a position which will allow me to utilize my communication, auditing and

problem solving skills.
NOTABLE ACHIEVEMENTS
 Served as regional auditing manager, responsible for audits conducted in four

states.
 Certified Public Accountant (Licensed in California)
SKILLS
 Auditing
 Accounting
 Experienced with Microsoft Office Professional, including Word, Excel,
PowerPoint and Access.
EMPLOYMENT HISTORY
Whitehead Co., Atlanta, GA

Auditor 1996 - Present
Served as auditor-in-charge of audits in a project management capacity. Wrote and
presented reports. Participated in audit conferences. Analyze information, business
processes and new systems. Assisted in the assessment and management of
business and risk, made recommendations on improving internal controls and
provided bottom-line oriented solutions.
Corning Fiberglass, Marietta, GA

Auditor 1995 - 1998
Lead operational audits and took responsibility for staff preparation and
development. Participated in special reviews and investigations including employee
and vendor misconduct, fraud and bankruptcy. Wrote audit programs and reports
and presented results to upper management.
Southern California Gas, Los Angeles, CA
Staff Accountant 1994 - 1995
Processed financial transactions, performed special projects, and respond to data
requests from other departments, auditors, and governmental agencies. Responsible
for general accounting functions, completion and maintenance of general ledgers and
financial reports, payroll and accounts payable processing and review.
EDUCATION
University of Tennessee, Knoxville, TN
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A challenging and rewarding position as an automotive mechanic with supervisory

responsibilities.
EMPLOYMENT
1998 - Present Benson Motors Aurora, CO

Mechanic/Supervisor
Head mechanic responsible for supervising a shop of 12 mechanics and 3 trainees.
Duties include diagnosis and repair of all types of vehicles as well as instructional
work with trainee mechanics
1994 - 1998 Dawson Motors Denver, CO

Mechanic
Floor mechanic specializing in transmission and brake system repair.
1992 - 1994 Cook's Automotive Denver, CO

Trainee Mechanic
Working through rotation of all branches of auto diagnosis and repair.
CERTIFICATIONS
Automotive Service Excellence (ASE) rated Master Mechanic, March, 1993.

Recertified 1998.
EDUCATION
1992 Associate Degree, Automotive Repair, Bloomfield Community College, Boulder,

CO
1990 Chambersburg Senior High School, Chambersburg, CO
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A position as a bank teller.
SUMMARY
 Highly organized and detail oriented

 Over four years experience as a bank teller.
 Familiar with retirement accounts including IRA's, KEOGH'S, 401K's.
 Proficient in accounting software: Lotus 1-2-3, Lacerte, and Class.
 Proficient with 10 key.
EXPERIENCE
First National Bank, Denver, CO

Bank Teller, 1998 to Present
Worked with customers on a daily basis, meeting their banking needs and either
answering or referring their financial questions to the appropriate supervisory
individuals. Accepted and processed customer deposits and loan payments.
Maintained and balanced a cash drawer daily. Secured the financial institution nightly
Responded to customer inquiries regarding account balances. Used 10 key to process
monetary transactions.
EDUCATION
B.S., Degree in Accounting

Denver City College
Anticipated May, 2004
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective A challenging and rewarding position as a

commercial banking executive that utilizes my expertise.
Employment
Citibank Financial, Tulsa, OK

Senior Vice President of International Affairs
1998 - Present
Head of Business Development for South America. Managed the implementation of
the division relocation to Mexico City, opened the Barbados branch, and supervised
the division-wide business development of project financing programs for the South
America Division. Designed and implemented successful training program for
managers in the South America Division.
First Financial Trust, Oklahoma City, OK

Vice President and Mortgage Banking Department Head,
1992 - 1998
Bank Portfolio of 60 million (increase of 40 million).
Notable Achievements
 While increasing bank's own portfolio, I developed and implemented the

Secondary Mortgage Departments for three separate banks.
 Directed a staff of 20, including 6 officers.
 Managed a $40 million bank portfolio
Education
B.S., Finance, 1989

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Seeking a position in a university or firm specializing in advanced biochemistry for

the development of human immune system vaccines.
SUMMARY
 Nearly ten years of experience in biochemistry.

 Served as a guest lecturer in biochemistry at the University of Oklahoma.
 12 published articles in respected biochemistry and medical journals,
including the Journal of the American Chemical Society and the American
Scientific Review
EMPLOYMENT
Jensen Labs, Oklahoma City, OK

Biochemist, January 1997 to Present
Concentrated largely on membrane based lateral flow immunochemistry. Worked
with product development from concept through product transfer and full scale
manufacturing. Prepared documentation packages. Gained valuable experience with
project management, product launch, and gained familiarity with FDA requirements
and procedures.
InTex Pharmaceuticals, San Diego, CA

Research Associate, 1996 - 1998
Served as a research associate in the Enzymology group of the InTex Biochemistry
Department. Held responsibility for enzyme characterization, including catalytic and
physical properties, inhibitor characterization, compound potency and mechanism,
data reduction, and protein purification and characterization for enzyme and inhibitor
characterization.
Biomedical Laboratory Research, San Diego, CA

Lab Technician Intern, 1991 - 1996
Responsible for documentation of new lab research. Served as an assistant for 10
biochemists, performing various research functions.
EDUCATION

Ph.D., Biochemistry, 1996
M.A., Chemistry, 1993
Reed College, Portland, OR

B.A., Biology, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
To obtain a position as a Biomedical Researcher.
PROFESSIONAL SKILLS
Operating Systems
Windows 98/95/00 , NT, Linux
Applications & Languages

MS Office (Word, Excel, PowerPoint, Access, FrontPage), Visual Basic, LabView,
Matlab, MiniTab, Design Expert
Medical Instrumentation
Thermodilution, Ultrasound, ECG, Pacemaker, Physiogrip, Electroneurogram,
Electroencephalography(EEG)
Design & Optimization

Using the graphic language LabView, created Electromyography (EMG),
Electrocardiogram (ECG), Automatic Speech Recognition (ASR) system and
performed basic Engineering Analysis.
EXPERIENCE
BioGenesis Labs, Cleveland, OH

Supervisor, 1992 to Present
Performed cancer research. Assisted in overall lab management, directly supervising
8 researchers. Responsible for maintenance of health and safety standards.
Vitex Labs, Dayton, OH

Staff Scientist, 1990 to 1992
Investigated various aspects of eukaryotic metabolism, protein targeting and genetic
transformation, ultimately leading to the metabolic engineering of organisms with
designer pathways for biosynthesis of commercially valuable biochemicals and
improved biomass accumulation.
EDUCATION
B.S., Molecular Biology, 1990

Johns Hopkins University, Baltimore, MD
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Bookkeeping position that will allow me to gain valuable accounting experience.
Experience
Proficient with all aspects of accounts payable, accounts receivable, general ledger
and customer service, and reconciliations. Sound understanding of general
accounting principles.
Capabilities
 Strong organizational and analytical skills.

 Excellent interpersonal communications skills
 Proficient in all aspects of general office maintenance, including typing, and
shorthand
 Ability to create quarterly profit reports
 Proficient with Excel & ten-key
Employment
1/99 - Present Accounting Intern

J. Saunders & Associates, Mesa, CA
Performing the full accounting cycle using QuickBooks accounting software.

Reconciled invoice dollar amounts with accounts receivable.
Summer 1998 Shipments Coordinator

Ocean Cloud Products, Phoenix, AZ
Prepared sales invoices and coordinated outgoing shipments for a small food
manufacturing company.
Education
B. A. in Accounting
California State University Long Beach
May 1999
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a position as a building inspector with a private company.
Experience
Raymeon Building Contractors 4/95 – 1/02

Building Inspector San Jose, CA
1. Inspect commercial and industrial building facilities prior to inspection by

state authorities.
2. Exhibited deep knowledge of state building codes, including flooring, framing

and stairways.
3. Helped buildings that were sub-par quickly met grading, zoning and safety
laws.
4. Interacted with architects, engineers and mechanical engineers to ensure

compliance pre-build.
5. Maintained inspection records and prepared reports for use by senior

management.
Comtel Construction 9/82 – 4/95

General Contractor San Jose, CA
1. Assumed full responsibility for building inspection during the absence of full-
time inspector.
2. Supervised the building of various commercial, residential and industrial

buildings.
3. Managed teams of sub-contractors and enforced building code standards.
4. Assisted the owner with hiring and training new employees.
5. Supervised up to 25 subcontractors at any one time.
6. Worked as a skilled carpenter – 1982 - 1986
Education
San Jose Community College: Associate Degree in Industrial Arts, 1982.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
To assist in the development and guidance of establishing and increasing a high-tech

business in today's competitive environment.
NOTABLE ACHIEVEMENTS
 Guest lecturer, Business Department, Ohio State University, 1999 - 2000.

 Frequent contributor, Business Monthly.
 Excellent communication, interpersonal and managerial skills
TECHNICAL EXPERTISE
Software
Microsoft Office (Word, Excel, PowerPoint, Access), WordPerfect, FrontPage,
PhotoShop, PageMaker, Printmaster, Corel Paint 8.0, Microsoft Publisher, Harvard
Graphics, Norton Utilities, Cleansweep, PC Anywhere, Close-Up, QuickBooks
Code
Strong knowledge of html, java (script, applets, JDK *.*), asp, meta tags, keywords,
graphics, animation, dynamic solution, online customer attention and direction,
search engine placement, forms and database cookie development.
EMPLOYMENT HISTORY
Edu-Tech, Columbus, OH
President and Chief Executive Officer, 1997 - Present
Responsible for all operational aspects of award-winning internet based educational
company. Developed yearly business plans and financial goals while providing
leadership for a team of more than seventy employees. Formed key partnerships
with Dell, IBM, and National Geographic. Built corporate revenues from $2M to
$3.1M.
EDUCATION
1990, B.S. Economics, University of Michigan, Ann Arbor, MI

Bartels Research Scholar
Dean's List, 3.9gpa
PROFESSIONAL AFFILIATIONS
 Advisor, Future Technological Leaders of America.

 Board of Directors, Infotech Corporation.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Areas of Expertise
1. Strategic Planning
2. Organizational Development
3. Sales Management
Strategic Planning
- Wrote a business plan to provide existing products to new markets in

Southeast Asia.
- Managed a team of external consultants on the re-branding of a distinct

product group.
- Held a position on the CEO's lead-team, helping determine broad corporate
objectives.
- Managed the Business Development planning process in targeting key

accounts.
- Led the acquisition of a Blyer competitor, sourcing and completing the deal.
Organizational Development
- Managed the planning of a restructuring of the Business Development Group

at Blyer Corp.
- Developed a set of performance metrics guidelines for the Human Resources
group at Mystar, Inc.
- Served on the California State Business Filings Task Force.
- Published an article on the effects of organizational restructuring during a

merger in the OB Times.
- Completed organizational development training at the University of Chicago
Executive Education Center
Sales Management
- Directed a three hundred person sales force at Blyer Corp.
- Consistently named as a "President's Club" member for every year involved in
full-time sales.
- Named as one of Fortune Magazine's "Top 100 Sales Executives" in 2000.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A position as men's apparel buyer for a major department store.
ACCOMPLISHMENTS
 Assisted buyers in selection of merchandise.

 Created promotional concepts.
 Prepared orders, budgets, and inventories.
 Purchased and maintained inventory for a $12M company.
 Designed newspaper and radio advertisements.
EXPERIENCE
Jones' Department Stores, Washington, D.C.

Assistant Buyer, 1997 - Present
Assisted in purchases of men's wear sold in men's departments at 40 stores
nationwide, with yearly annual sales exceeding $3M. Assisted in drafting of budgets,
problem solving for individual branches, and developing new merchandising
concepts. Analyzed sales and planned key promotional events.
The Athlete's Source, Richmond, VA

Assistant Buyer, 1993 - 1997
Compiled and maintained records of items purchased or transferred between
departments. Interviewed suppliers to obtain price and specification information.
Prepared and sent purchase orders, communicated with vendors to Ensure the
availability and delivery dates of goods. Worked with the head buyer to develop new
concepts and merchandising ideas.
EDUCATION
B.A., Business Administration & Retail Sales, 1993

University of Oregon, Eugene, OR
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Film Camera Operator
RELEVANT SKILLS
Camera Proficiency:
Arriflex: 2C / 35-III / BL I-IV's / Evolution / 535A&B / 435 / Arricam ST, LT
ARRIFLEX CAMERA ASSISTANT CERTIFICATION - MARCH 1994
Aaton Super16 / Arrifelx M; SR I-III / Auricon(CP16)
Moviecam: Compact / SuperAmerica
B&H Eyemo / Mitchell Fries 35
EXPERIENCE
Production Manager, 1995 - Present

Four Star Productions, Los Angeles, CA - Manage all aspects of television, film, and
video production. Additional responsibilities include handling of financial accounting
and bookkeeping for production office. Responsible for international travel and
movement of production crew and cast.
Assistant Camera Operator, 1990 - 1995

Goldstar Pictures, Los Angeles, CA - Assisted in filming a variety of productions,
ranging from sporting events to motion pictures. Handled a variety of critical
assignments for filming of The Last Mile. Remained with company until final wrap of
the movie.
FILM PRODUCTIONS
The Last Mile Four Star Films - Film

BMW King Productions - Commercial
Golden Guys Star Pictures - Television Series
Chance and Consequence Showtime - Television Series
DIRECTORS
Laurel Smith
Denise Quandel
Jermey Heckman
EDUCATION
B.A., Fine Arts, Concentration: Photography & Film 1990

New York University, New York, NY
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking an position as a Care Giver, which will utilize my expertise in early childhood
development.
Qualifications & Achievements
 Special Olympics Volunteer.

 First Aid & CPR certified
 A.A. in Psychology
 Volunteer, New Orleans Regional YMCA Youth Summer Camp.
Experience
New Orleans Safe House

Senior Counselor, June 2000 to Present
Worked with disabled and mentally challenged children, ages 6 to 12. Provided a
wide range of assistance and instruction. Directed Safe House summer camp
program.
J.C.C. Camp, Elbert, LA

Lead Teacher, August 1998 to June 2000
Provided daycare for infants and children ages 0 - 36 months. Responsible for
creating and implementing a daily activity plan and supervising a staff of 10 other
teachers.
Education
Ceader Cliff High School, Fargo, ND

Graduated, 1996
Carlton Community College, Fargo, ND

A.A. Psychology, 1998
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Desired Position
Cashier position in a major retail company with potential future opportunities in

related customer service areas.
Strengths
 Accurately managed a cash draw in Baltimore's busiest Men's Department.

 Handled customer inquiries and solved billing problems.
 Dealt with a diverse customer population.
 Enthusiastic and cooperative.
Experience
Cashier, 1998 - Present

Ward's Department Store, Baltimore, MD
Handling all cash and credit card transactions in department store environment.
Balanced cash draw at close of shift. Frequently closed store and secured building.
One of only two cashier's who held a building key.
Cashier, 1996 - 1998

Vandell's Flowers & Gifts, Hagerstown, MD
Handled all transactions, both in person and via telephone, for this upscale floral
boutique. Successfully managed high volume sales.
Inventory Monitor, 1991 - 1995

J.C. Holmes Department Store, Chambersburg, PA
Monitored supply of women's clothing and jewellrey inventory. Duties included retail
shelf stocking and back-up inventory ordering.
Education
A.A., Business, 1996
Hagerstown Business College, Hagerstown, MD
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a full-time position providing in-house catering for lunches, special events,
and executive presentations.
Achievements
 Presently, receiving 80% of our business through referrals made by satisfied

customers.
 Named one of North America's Ten Best Steakhouses by Thomson & Ives,
1999 through 2001.
Employment History
1997 - Present
Restaurant Manager, Rainwater's Steakhouse, New York, NY
Directed sales and profitability of high-image full service restaurant founded in 1937,
which presently generates up to $1.5M in annual sales. Responsible for developing
advertising strategies for local and regional publications. Created, developed and
implemented all formalized operational systems and procedures including employee
handbook, flow charts, forms, check-lists, server/bartender/kitchen associate job
descriptions and incentive programs. Voted one of North America's Ten Best
Steakhouses by Thomson & Ives.
1993 - 1996
Lounge Supervisor, Mario's, New York, NY
Directed 18 associates in lounge operations for full service theme restaurant seating
280 guests and generating $1.3 million annual sales. Emphasis on inventory control
and business development, generated $25,000 monthly sales. Cultivated Monday
Night Football company promotion. Designated Employee of the Month on seven
separate occasions.
Education
B.A., Hotel & Restaurant Management, 1993
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
QUALIFICATIONS
13 years' experience in all facets of accounting field.

Analyze, compare, and interpret facts and figures quickly.
Make sound judgments based on data obtained.
Clearly communicate results of work, orally and in writing.
Good working with people and with business systems and computers.
Possess high standard of integrity.
CERTIFICATION
Certified Public Accountant, State of New York, XXXX
RELATED PROFESSIONAL EXPERIENCE
ABC Manufacturing, New York, New York, XXXX - XXXX

Cost Accountant, XXXX - XXXX
 Studied and collected information to determine standard and actual costs of

widget manufacturing including raw material purchases, inventory, and labor.
 Analyzed data obtained and recorded results, using computer.
 Examined changes in product design, raw materials, and manufacturing
methods to determine effects on costs.
 Evaluated actual manufacturing costs and prepared periodic reports
comparing standard costs to actual production costs.
 Provided management with reports comparing factors affecting prices and
profitability of products explaining monthly budget variances to senior
management.
 Reported and interpreted discrepancies directly to upper management.
Auditing Consultant, XXXX - XXXX

 Conducted special study and in-depth analysis of company's 401-K plan.
 Audited internal controls of payroll deductions leading to proper accounting by
3rd- party investment company.
 Results of audits assisted in maintaining good employee/management
relations.
New York Utilities Company, New York, New York, XXXX - XXXX
Cost of Service Analyst, XXXX - XXXX
 Performed and coordinated embedded and marginal cost of service studies.

 Reviewed FERC and ICC rulings and orders for impact and incorporated
appropriate changes into cost-of-service models.
 Gathered necessary information and prepared various regulatory financial
reports and rate filings.
 Assisted in coordination and preparation of electric and gas rate filing
schedules resulting in grant of rate increases.
 Prepared cost studies and monthly billing calculations for contract customers.
COST ACCOUNTANT, CPA - page 2
New York Utilities Company, continued

Internal Auditor, XXXX - XXXX
 Conducted audits for management to assess effectiveness of controls,

accuracy of financial records, and efficiency of operations.
 Provided proper checks and balances over company's various financial
operations.
 Uncovered internal control weaknesses in company's bidding practices.
 Assessed and evaluated management's responses to audits.
 Supervised employees during audits.
 Audits performed included District/Area Offices and Storerooms, Power Plant
Storerooms, Fuel Receiving and Accounting, Accounts Payable, Purchasing,
Cash and Temporary Investments.
Regulatory Accountant, XXXX - XXXX
 As sole regulatory accountant, prepared and coordinated annual regulatory

reports to State Commerce Commission and Federal Energy Regulatory
Commission, handling annual operating revenues of over $6,000,000.
Prepared financial statements for wholesale and retail rate cases.
 Researched GAAP accounting and regulatory accounting questions that arose
within the company.
 Requested to teach Regulatory Accounting credit course to the Economics
Engineering class.
 Initiated computerization of financial statements.
 Successfully filed for and was granted rate increases.
General Accountant, XXXX - XXXX

 Reconciled NYUP's cash account to bank statements and general ledger
balance for previous three years, allowing major accounting firm to issue
unqualified opinion leading to positive effects on company's stock price.
 Accurately handled 318 service-area bank statements and 15 disbursing
banks' statements monthly.
 Prepared monthly closing entries and annual inventory adjustments for
storerooms.
Other Positions Held: VITA, New York College, XXXX to Present
EDUCATION
Bachelor of Science degree in Accounting and Business Administration

(Economics)
New York City College, New, York, XXXX
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Chef for a high class establishment where my experience and culinary specialties will
be utilized in preparing a wide range of international cuisines.
STRENGTHS
 Proven ability to produce quickly under pressure, without sacrificing quality.

 Basic mastery of cooking philosophy and technique.
 Full range of managerial skills.
 Understanding of all key health and sanitation concerns.
HONORS
 Guest Specialist, Morris Elliot Cooking Show

 Recipe publication: Home & Kitchen Magazine
 Top Honors, Johnson School of Culinary Arts
EMPLOYMENT
Chef 1998 - Present
Willington's Bistro, San Diego, California - Prepared a variety of specialties for
breakfast, lunch, and dinner. 400 to 1000 covers daily. $3M in revenue annually.
Direct supervision of Sous Chef, Kitchen Supervisor, and 20 cooks.
Pastry Chef 1992 - 1998

La Jolla Villa, Del Mar, California - Created daily dessert menu. Established kitchen
protocols for each menu item, still in use today. Created several new desert items,
including the La Jolla Souffle.
EDUCATION
April 1992 Johnson Culinary Institute, Los Angeles, CA

B.A., Culinary Arts
Specialization: Italian Cuisine
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Specialty
Chemical engineering
 International Who's Who in Engineering, Who's Who in Engineering (1999)

 Chairman, Thermal Science Research Group, University of Wisconsin (1993 -
1995)
 Sigma Xi Research Award, University of Wisconsin
 Invited lecturer, throughout the United States, Europe, & Mexico
Employment
Lockheed Martin, Milwaukee, WI

1997 - Present: System Engineering Risk Management Consultant
Conducted sensitivity and uncertainty analyses of effectiveness of fallback positions
to prevent radioactive waste volume exceeding long-term capacity of underground
storage tanks.
University of Wisconsin, Madison, WI

1990 - 1997: Assistant Laboratory Technician
Conducted research with Dr. Gail Lumpkin. Project focused on developing a tetra-
dentate immobilized metal ion affinity chromatography gel. Used DMSO assay
technique to determine what affect metal chelators have on the product of hydroxyl
radicals during metal catalyzed of hydroxyl radicals during metal catalyzed oxidation
reactions.
Selected Publications
 "Process for the Recovery of Strontium from Radioactive Waste Solutions"
Presented at Emmanual Vasqueze International Conference on Chemical
Storage, Mexico City, April, 1998
 "Purex Pulse Studies - 1998", appeared in Modern Science, Spring 1999.
Education
PhD, Chemical Engineering, 1995

Specialization in Pharmaceutical Chemistries.
Summer Internship with Bay Pharmaceuticals Corporation.
B.S., Chemistry, 1990

Additional courses in pharmaceutical science and chemical engineering.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as Senior Corporate Executive of globally focused, publicly-traded

corporation.
- Significant experience with diverse communications mediums such as fiber
optics, PSTN, CATV, 802.11b, microwave, cellular, CDMA, TMDA.
- Business Person of the Year, Industry Review Magazine, 2000.
Employment History
1998 - Present TelCom International San Diego, CA

CEO
Continued expansion and market penetration, bringing TelCom services to 13 new
markets in less than five years. Boosted revenue by nearly %300. Led acquisition
and integration of IT consulting and professional services firm.
1994 - 1998 Futura Motors Los Angeles, CA

Divisional Vice President
Managed all supplier purchasing, customer service, catalog creation, and premium
development. Headed a successful push to win a $10M contract with Kytani Auto,
one of Japan's leading automotive wholesalers.
1990 - 1994 Del-Tech Power Systems Oceanside, CA

Senior Manager
Responsible for all personnel matters, including hiring, training, and motivating a
staff of forty employees, including ten junior and four senior executives.
Education
Pepperdine University, Malibu, CA

M.B.A., Business Management, 1990
University of California at Los Angeles

B.A., Economics & International Relations, 1987
Professional Affiliations
 Member, Western Business Leaders Council

 Board Member, Infotech Solutions
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a Chief Financial Officer.
 Increased cash flow with creative credit and inventory management systems
that achieved turnovers 200% higher than industry norms.
 Negotiated and managed joint venture relationships with Fortune 500

international partners.
Employment
1995 - Present Chief Financial Officer

Jenson Telco, Dallas, TX - Directed financial systems, reporting, planning, financial
controls, contract negotiations, facilities, strategic planning and investor relations for
this $30 million communications company. Guided company from near startup to 5
consecutive years of record profits. Negotiated and managed partnerships with
Kodak, P & E Electronics, & Vitex Industries. Reported to Chairman/Founder.
1991 - 1995 Corporate Controller

Harper Software, San Jose, CA- Redesigned contract administration, royalty and
commission programs. Integrated newly acquired subsidiary. Company is now a $90
million, publicly held software house.
Education
1987 B.A., International Business & Economics
Boston University, Boston, MA
Board of Directors, Goldman Sachs Foundation

Advisor, Future Business Leaders of America
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Statement of Purpose
I possess a solid background in start-up and turnaround of information technology,

and am seeking a position with a growth-oriented, forward thinking, progressive
company, which will utilize my abilities and knowledge to the fullest extent.
Summary of Qualifications
- Twenty years of professional IT experience.
- A strategic business partner, who, working with business unit heads, can help
create a business strategy and discover how to best leverage technology. Have made
board-level presentations for over ten years.
- A true IT visionary and student of the technology industry. Have repeatedly and
consistently led the competition in the adoption of new technology and application of
new techniques while minimizing risk. Widely recognized by employees, peers,
management, and consultants as an expert authority on technology matters.
 Guest Lecturer, Computer Science Department, Tulane University

 Numerous publications in scholarly journals.
 Numerous presentations at technological conferences in the United States,
Mexico, and Europe.
Employment History
In-Tech Systems, Fargo, ND
Chief Operations and Information Officer, 1998 - Present
Responsible for coordination and oversight of all operational and technology
functions across In-Tech's global family of four independent broker-dealers
(approximately 10,000 reps).
In-Tech, Fargo, ND
Sr. Vice President & Chief Information Officer, 1986 - 1998
Increasing responsibilities; promoted five times in 12 years. Reengineered annuity
back-office processing to drastically reduce operational costs and headcount while
improving service. Architected, built, and implemented a new technology platform to
support this effort. Key components included imaging, automated workflow,
redesigned user interfaces, customer and agent databases, automated voice
response, call centers, and artificial intelligence. This resulted in a world-class service
center that supported In-Tech's rapid growth through the 1990s and continues in use
today.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as a choreographer or dance instructor for Broadway style dance

productions.
BACKGROUND
 Experiences in a variety of dance styles: jazz, modern, ballet, tap, hip hop,
folk, ballroom, & swing.
 Enthusiastic, motivational, and an excellent teacher.
 Five years experience as a dance instructor and choreographer.
EMPLOYMENT HISTORY
1999 to Present
Director, Fitness Dance Program, San Diego, CA
Instructed dance/aerobics classes for participants of all ages, both male and
female. Fitness classes incorporated instruction in jazz, modern, and hip hop
dance styles into enjoyable, high-energy, full-body workouts aimed at toning
and weight loss. Additionally, served as the supervisor for the nationally
competitive Mission Valley Dance Troupe.
1994 - 1998
Choreographer, East Street Dance Troupe, Eugene, OR
Choreographed dance routines for a professional theatre troupe of thirty
members and numerous productions, including Riverdance, Sing Down Santa
Fe, & Los Callientes.
Summer 1994
Dance Instructor, Camp Hollywood, Portland, OR
Designed and implemented a dance curriculum for students at a private,

selective theatre camp. Program included instruction in ballet, tap, and
modern dance styles.
EDUCATION
B.A. Fine Arts, Dance Emphasis, 1994

Columbia University, New York, NY
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a city planner that will effectively utilize my knowledge and experience.
Employment Experience
1997 - Present City Planner

The City of Albany, Albany, NY - Responsible for sign amortization program.
Performed zoning code and ordinance research and evaluations. Prepared
telecommunications industry analyses for the Albany City Council. Developed
database and Geographic Information System applications
1990 - 1997 Assistant City Planner

The City of Centerville, Centerville, NY - Assisted the Head Planner in open space and
neighborhood planning, including the 12th street Free Playing Fields and the
successful opposition - on environmental grounds, and in defense of Centerville's
high quality of life rating - to the Monroe Hills Industrial complex.
Education
1992 Masters, Urban Design & Planning

Dissertation: "The Fall of Main Street, USA ."
1990 B.S., Urban Planning

American Planning Association
Society of American City and Regional Planning History
International Planning History Society
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging career as a civil engineer.
Employment History
1997 to Present Chief Engineering Consultant

Howard & Associates, Portland, OR - Designed and planned residential, commercial,
and industrial structures in compliance with government codes. Oversaw and
directed site work; performed cost analyses of construction projects; acted as liaison
to builders and contractors.
1992 to 1998 Engineer II
USDA Forest Service, Eugene, OR - Performed statistical review on data taken in the
Engineering Mechanics Laboratory. Designed test equipment, designed connections
and structures using small-diameter round timber to be competitive with existing
markets.
Certifications
CPR / First Aid

Life Guard
Education
B.S., Engineering, 1990

University of Nebraska, Lincoln, NE
Lentz Scholar
Class Officer
Captain, Men's Rugby Football Club
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Clothing Designer
 Designed fashion that was modeled at GenArt - Fresh Faces 2002 @ Mayan
heater, Los Angeles November 4, 2001
 Designed the Fransisca Formal Collection, which received the highest rating
from the American Fashion Institute.
Employment
1997 - Present
Product Manager, Eastland Fashion Consultants, Pittsburgh, PA
Produced flats, patterns, grading, fabric sourcing, trim sourcing, and production
fitting. Managed production lines, shipping orders, personally overseeing all finishing
(clipping, steaming& packaging). Maintained relationships with store buyers and
represented line to boutiques including Janet&Co (LA), Savannah Fields (NY), and
Hanna (Tokyo). Responsible for hiring and training new employees.
1992 - 1998
Assistant Production Manager, Zhane Fashions, Miami, FL
Supervised employees. Conducted quality control. Selected merchandise to be
displayed at fashion shows and demonstrations. Handled inventory, stocking, and
maintenance of supplies.
Education
B.A., Business Management, 1992

Kent College of Design, Miami, FL
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Commercial Artist specializing in computer graphics.
Highlights
 Frequent exhibits at digital art shows throughout Phoenix and Southern

California.
 Founder, Digitaldreams.com
Computer Experience
QuarkXpress, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe

PageMaker, Macromedia Freehand, Adobe Acrobat
Experience
1997 - Present Commercial Artist

The Education Center Oklahoma City, OK
Designed new products and packaging; illustrated books, posters, and games; and
overseeing projects from production through prepress.
1989 - 1997 Graphic Artist

Small Business Weekly Phoenix, AZ
Responsible for design and layout of print and web version of this nationwide weekly
small business magazine.
1991 - 1993 Graphic Artist
SpiroTech Graphics Phoenix, AZ
Developed art for a number of award winning advertising campaigns. Accounts
included: American Airlines, Johnson Corporation, Phoenix Industrials.
Education
University of Arizona, Tuscon, AZ

M.F.A., Design, 1991
Northern Arizona University, Flagstaff, AZ

B.A., Graphic Design, 1988
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective A challenging and rewarding position as a credit

controller or loan officer that utilizes my commercial loan knowledge
and expertise.
Experience
1998 - Present Commercial Loan Officer

Capital Finance, Augusta, GA
Responsible for new business development and cross-selling of all bank products
including cash management tools and investment products. Also responsible for all
phases of underwriting loans including real estate analysis, cash flow models,
profitability models and credit underwriting. Monitored and maintained new and
existing portfolio of commercial clients. Reviewed and maintained portfolio, including
approving draw requests, covenant compliance and quarterly updates.
1991 - 1998 Commercial Loan Officer, Southern Region

Farmers & Merchants Trust, Atlanta, GA
Worked in four major loan offices, and assisted credit administrators and regional
market officer. On three seperate times placed in the top 10% of 50,000 corporate
employees during marketing contests.
Education
1991 B.S., Finance

Ohio University, Athens, OH
Concentration: International Business
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking a position as an administrator in the communications field.

Relevant Skills
 Excellent oral and written communication skills.

 Strong organizational and analytical skills.
 Word, WordPerfect, Excel, PowerPoint
 Typing: 70wpm
 Proficient with all Window's based operating systems.
Employment
1998 - Present Communication Administrator

University of Miami, Miami, FL
Responsible for the day-to-day management of the undergraduate e-mail systems.
Configured and maintained system services essential to the Electronic
Communications Group, including mail, web, FTP, and other standard UNIX services.
Developed scripts and programs to automate, improve reliability, and increase
performance of the undergraduate e-mail systems. Additionally, investigated and
responded to system problems, policy violations, and security threats.
1992 - 1998 Administrative Assistant

Nation Bank, Miami, FL
Served as assistant to Senior Vice President/Commercial Real Estate and Liaison to
President/CEO. Compiled data for Board presentations, drafted all official written
correspondence, opened accounts and provided customer service. Other duties
included dictation, transcription, Federal Compliance Monitoring, scheduling, and
record keeping.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position in a progressive, community service oriented organization, which will

utilize my knowledge and experience.
Employment History
1999 - Present Associate Director

Greater Tampa YMCA, Tampa, FL
Expanded program opportunities by 75% while the new YMCA building was under
construction by using schools, churches, and other public facilities, interviewed and
hired all program staff, managed association's first staff evaluation procedure,
restructured and improved the YMCA sponsored 10K Henry Thorton Run, initiated the
association's first successful Youth Basketball Association. Additionally, worked in all
areas of public relations.
1992 - 1999 Activities Director
John Shook Home, Tampa, FL
Organized, coordinated, and scheduled activities for a geriatric population of two-
hundred patients, including individuals with a wide range of mental and physical
capabilities. Responsible for hiring Activity Leaders, coordinating volunteers, and
balancing the yearly activities budget.
Education
1992 B.A., Sociology & Literature
University of Pennsylvania, Philadelphia, PA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Composer/Musician
Instruments
Piano, Keyboard, Organ, Harp

Repertory
Classical, Gospel, Jazz, Other

Summary of Accomplishments
FEATURE FILM SCORES

Noble Cause Hollywood Cinemas
Fight for Freedom Gaylord Films
The Last Horizon Tri Star Pictures
TELEVISION SOUNDTRACKS As the World Moves CNT
The Johnson's ABS
Training
B.A., Music Composition

Other
Sample recordings available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a Software Engineer and the possibility of career

advancement.
Keywords
UNIX, C, C++, Visual Basic, Solaris, M68000 Development, SGI, DEC, VAX, System
Servers, Intel 8086 Assembler, VMS, MS/DOS, Pascal, LISP, FORTRAN, Basic, Macro-
II. ClearCase, HMS, TeamWare, SCCS, RCS
Employment History
1997 - Present Engineer

Arteck Industries, Scranton, PA
Worked on product planning and prototyping. Set up firewall and LAN consisting of
Linux and Windows machines. Set up Linux web server running Apache, and wrote
Perl code to run on the server.
1993 - 1997 Software Engineer

Java Systems, Harrisburg, PA
Created web sites and documentation, using HTML, to manage various projects.
Wrote design document, test plan, and user documentation. Enhanced HP-UX C
library functions, such as setmntent, for reliable shared access to the mount table.
Developed a new libc function, delmntent, and fixed defects in other functions. Work
done in C and UNIX using ClearCase.
Education
B.A. Computer Science, 1993

University of Richmond, Richmond, VA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a computer programmer.
Expertise
Perl, MySQL, Linux, Apache, Mason, XML, XSL, HTML, JavaScript, Java, MS C++,
ASP, 8086 Assembly, Fortran, COBOL, network firewall and hack-proof server
installation and configuration, and automatic mass website building.
Specialty: Internet-based public relations for online businesses.
Employment History
1998 - Present
Junior Software Engineer
Tower Systems San Diego, CA
Developed part of the core of the product TowerWorks: an administration platform
for ASP (Application Service Provider). Developed tools for customization and
integration with third party products. Designed and programmed the unix
provisioning system.
1992 - 1998
Computer Programmer
Sun Star Industries San Diego, CA
Developed and tested the code for accounting tasks within the corporation, including
cost estimating, salary computation, purchased supplies, monitoring 20 others
associates. Worked on CAD support applications in C.
Education
1992 B.A., Computer Science & Business Administration

University of California Riverside, Riverside, CA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position designing and developing computer

hardware/software systems.
Strengths
• Languages: Shell scripting (Bourne, Bourne Again, Korn), HTML, Pascal,

JavaScript, SQL, Oracle, PL/SQL, C, C++, Dynamic HTML (CSS), Perl, Assembler,
Delphi, Visual Basic, Prolog, ML.
• Operating Systems: Linux (RedHat 4.2/6.2/7.x, Slackware 7.1/8.0, Mandrake

8.x, Debian 2.2, Suse 7.3), Sun Solaris 8 (Intel/Sparc), IBM AIX 4.3.3, FreeBSD 4.0,
MS Windows 95, 98, NT 3.51 & 4.0, 2000, ME, XP.
Experience
Sun Systems, York, PA

Unix Specialist, 1999 - Present
Perform duties relating to UNIX system administration. Oracle HTTP server (powered
by apache) support and Oracle 9iAS portal testing. Sun Solaris 8 and Linux RedHat
7.2 systems.
Independent Consultant, 1993 - 1999

Purchased, installed, configured, maintained, and provided troubleshooting of
software and hardware on Microsoft Windows 95/98 and Microsoft Windows NT 4.0
networks. Provided technical support to meet client requirements. Setup, designed,
and maintained Internet Web sites, LISTSERVS, and e-mail discussion groups.
Ensured client connectivity on intranet and to the Internet, including TCP/IP
troubleshooting.
Education
B.S., Computer Science, 1995

York College, York, PA
References
References available on request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
KEYWORDS
Construction Project Manager, construction project management, multimillion dollar

construction projects, estimates, estimating, quality control, cost control, safety,
progress evaluation, budgets up to $22 million, expenditure approval, payroll, policy
development, policy implementation, regulatory compliance, documentation.
* CONSTRUCTION PROJECT MANAGEMENT: Managing all phases of multimillion

dollar construction projects. Estimating time and material costs. Maintaining quality
and cost control. Conducting weekly safety meetings.
* ADMINISTRATION: Preparing and administering project budgets of up to $22

million. Approving all expenditures and payroll. Developing and implementing policies
and procedures. Ensuring compliance with government regulations. Preparing all
project documentation.
* SUPERVISION/TRAINING: Supervising project engineers, foremen, and laborers.

Hiring and scheduling subcontractors. Training and evaluating all team members.
Conducting performance evaluations.
* SPECIFIC PROJECTS INCLUDE: $125 million freeway and interchange system. $75
million government building complex and parking structure. $62 million hotel project.
$45 million condominium project.
EDUCATION/TRAINING
1990 Munich University, Munich, Germany

Master of Science Degree in Structural Engineering
1987 Bonn Technical College, Bonn, Germany

Bachelor of Science Degree in Civil Engineering
EXPERIENCE HIGHLIGHTS
KAMPEN CONSTRUCTION CO., Munich, Germany

Project Manager-September 1994 to Present
Responsible for managing $125 million project for construction of freeway and
interchange system. Monitor progress of project at all stages. Administer project
budget. Approve all expenditures and payroll. Maintain quality and cost control.
Develop and implement policies and procedures. Ensure compliance with government
regulations, engineering drawings, and customer specifications.
Previously managed and completed three additional projects: $75 million project for
construction of government building complex and parking structure.
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as Construction Foreman.
Abilities
 Teach/ Employ the Geometry of Framing/Cabinetry; any Scale/Design.

 Design/ Layout / Install Foundation/ Footing Systems.
 Design/ Layout/ Build any Concrete Form System.
 Design/ Layout/ Cut Wood Floor & Wall Systems.
 Design/ Layout/ Cut Wood Stair & Roof Systems.
 Design/ Engineer/ Install Roof Truss Systems.
 Design/ Install Architectural Façades/ Affectations.
 Managed budget for all supplies, equipment, and salaries.
 Design/ Build Decks, Patios, Breezeways, Carports, Sunrooms.
Experience
1996 - Present
Construction Foreman - Leighton Construction. Walnut Creek, CA
 Paradise Hills Shopping Mall, Chicago, IL

 Mission High School, Chicago, CA
 Detroit Convention Center, Detroit, MI
1993 - 1996
Carpenter - Barton Construction, Chicago, IL
 Renovation of Mesa View Apartments, Chicago, IL

 John's Tavern, Chicago, IL
1991 - 1993
Apprentice - Heckman Brothers Construction, Biglerville, IL
 Biglerville YMCA, Biglerville, IL

 Best Surplus, Evanston, IL
Education
1990 Chamberville High School, Chamberville, IL Construction Tech Curriculum 1992

160 Hours of Business Management Training A&R Consulting
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Profile
 Fifteen years of technology and strategy consulting experience.

 Emphasis on defining and evaluating marketing strategies.
 Significant Supply Chain experience serving clients in the Automotive,
Industrial Products, Chemical Manufacturing, Consumer Durables, and
Consumer Packaged Goods industries.
 Major clients served include Ford, Texaco, Williams Sonoma, Enron, Dow
Chemical and others.
 Experience in consulting practice management.
Experience
Rydell Consulting Group 2000 - Present

Chief Strategy Officer San Francisco, CA
1. Source, sell and manage strategy-consulting engagements across multiple

industries.
2. Plan the firm's own go-to-market strategies and refine its methodologies.
3. Develop the firm's own consulting infrastructure, including evaluations, billing
and org. structure.
4. Mentor over 20 different consultants at all levels, and assist the CEO with
operating decisions.
Sandhill Strategic Services 1995 - 2000

Partner San Francisco, CA
 Led the 75 member strategy group on the west coast and was part of the
CEO's roundtable.
 Provided mentoring and career development guidance, awarded promotions
and set compensation.
 Redefined Sandhill's methodology for building a client base through better
targeting methods.
 Launched new practice areas on the West Coast, including technology,
financial services and energy.
 Trained Sandhill colleagues around the globe on new strategy formulation
techniques.
Blue Hill Consulting 1989 - 1995

Associate Partner San Francisco, CA
Responsible for business development and delivery of projects. Engagement

summary is as follows:
Swiss Automobile Manufacturer
 Led a product strategy project for the North American luxury division.
 Conducted extensive customer segmentation studies.
 Developed strategies to improve customer retention through popular product
management.
Specialty Pharmaceutical Manufacturer and Distributor

 Led the formulation of a growth and competitive positioning strategy.
 Created a business plan around newly created unique value propositions.
 Trained key company executives on new market-place performance metrics.
Big-Box Retailer
 Developed a merchandising effectiveness and deployment strategy.
 Aligned selling resources with retail segments offering highest sales and profit
potential.
 Developed tier-based compensation structure for on-floor salespersons.
Arthur Brower Consulting 1993 - 1995

Senior Consultant / Manager San Francisco, CA
 Participated on client engagements in the banking, government and

manufacturing sectors.
 Specialized in implementing restructuring and reengineering programs.
 Served as programmer and system test supervisor.
Education
 Bachelor of Science in Chemical Engineering, Boston College, Boston MA
 Master of Business Administration, Finance, Tuck School of Business,
Dartmouth
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
An upper management position involving management in contract administration.
Abilities
 Supervision of meeting coordination, communications, administrative, and

information management staff.
 Contract management.
 Conference planning / management.
 Publications / communications coordination (editorial, production, and
dissemination).
 Responsibility for maintaining quality customer / client service.
Employment History
Tectronics Corporation
Contract Administrator IV, 1996 - Present
Responsible for contract management and administration in accordance with
company policies, legal requirements, and customer specifications. Reviewed and
administered contracts and modifications; prepared contract review records and
obtained necessary management approvals. Led negotiations of contracts and
changes with customers. Assisted in preparation of presentations for program and
customer reviews. Prepared and maintained contract documentation and provided
information to property and procurement departments.
Bell Aerospace & Technology, Chicago, IL

Contract Administrator II, 1992 - 1996
Supported Director of Contracts in compilation, review and analysis of contract
department statistics, reports and workload. Worked with Information Management
using Costpoint and Business Objects or Excel to generate monthly reports on
accounts receivable and similar key contract metrics, and to track progress for
management review. Collected and analyzed sales and profit accrual information.
Transmitted exception reports to contract administrators, and authored monthly
progress reports.
Education
B.A., Marketing, 1992

University of Illinois, Urbana, IL
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a Controller position with a leading Consulting or Technology Company.
Experience
Randyway.com San Mateo, CA
Controller 8/99 to Present
- Manage all day-to-day finances for a late-stage application service provider (ASP).
- Monitor revenue recognition practices to ensure 100% compliance with accounting
principles.
- Manage allocation of Company funds, increasing value of holdings by 8% during
first year.
- Work with external auditors and investment bankers in preparation for the
Company's IPO
- Report directly to the CFO and have frequent interaction with the CEO and Board
of Directors
Scion Consulting Group New York, NY

Assistant Controller 11/96 to 8/99
- Worked directly with the Global Corporate Controller for a $2 Billion high-tech
consulting firm.
- Prepared and managed the US operating budget, forecasting costs and revenues.
- Part of a team that determined US revenue reporting guidelines for a new product
group.
- Implemented an automated data retrieval process for satellite offices, saving
$150K annually.
- Promoted from Staff Accountant after only 6 months, the fastest promotion within
the department.
Prudex, Inc. New York, NY

Accounts Payable Clerk 8/95 to 11/96
- Managed the accounts payable group for a large clothing manufacturer.

- Negotiated with suppliers and vendors to receive the most favorable payment
terms.
- Oversaw and reported on all accounts payable activities to the firm's Assistant
Controller.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a copywriter.

Skills
 Experienced in writing feature articles, technical documentation, and creative

print/radio ad copy.
 Extensive experience in Internet research methods.
 Versed in copyediting, transcription/editing of interviews, and proofreading
Employment History
1998 - Present Senior Copywriter

Ingenuity Design Solutions, San Francisco, CA
Responsibilities included interacting with market leaders - and multi-disciplinary
teams - to propose, develop and execute online business strategies and e-solutions
for Internet, Intranet and Extranet sites. Clients included: Johnson & Johnson, Philip
Morris, HSBC, Footlocker, Fox, and Chase Manhattan Bank. Interacted with
designers, architects, programmers, account executives and new business
development team to devise strategic solutions based on client's business goals.
1992 - 1998 Freelance Media Planner
Handled media needs for such companies as Waldorf Astoria & Waldorf Towers,
Peacock Alley and Oscar's Restaurants, Liberty Science Center, and M & T National
Bank.
Education
B.A., English, 1992

University of Southern California, Los Angeles, CA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a counselor working with youth

populations
Summary
 Pro-active treatment of depression and chemical personality disorders

 Success with violent youth offenders
 Comfortable with urban environment
Certifications
Certified Rehabilitation Counselor, Counselor #13853

Licensed Professional Counselor (CA), #9012
Employment History
1996 - Present Head Youth Counselor

Abraxas Youth Correctional Facility, Los Angeles, CA
Provided supervision for a group of 20 youth counselors, and worked directly with a
diverse population of 200 juvenile offenders. Designed and implemented
rehabilitation programs designed to help facilitate a smooth transition for children
who would return to their regular families and schools upon completing their term at
Abraxas. Established group therapy methods and a theatre arts program, both still in
existence at the facility today.
1992 - 1996 Counselor

Mission Valley High School, San Diego, CA
Provided counseling for 2,000 students, ages 14 through 18. Familiarized students
with the college admissions process; helped students prepare applications. Provided
vocational counseling for students who were more technically inclined and desired to
enter trade school. Ensured mental and emotional well-being of the student body.
Education
1992 PhD, Psychology
University of Florida, Miami, FL
Doctoral Dissertation: "Art as Medication"
1988 B.A., Sociology & Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as Court Reporter.
Capabilities
 Certified as a Registered Professional Reporter by the National Court

Reporters Association
 Ability to keep confidential information.
 Schedule flexibility.
 Track record of reliability.
 Exceptional communication, grammar and editing skills.
 Superior attention to detail and accuracy.
Experience
1998 - Present Legal Secretary

Towson & Sons La Jolla, CA
Prepared confidential legal documentation and
correspondence: mergers, acquisitions, and litigations.
Supervised office support staff.
1994 - 1998 Administrative Assistant
Hawbaker & Kazminski San Diego, CA
Prepared and produced all forms of written
correspondence. Drafted annual reports and scheduled
appointments.
Education
1994 Associates Degree, Criminal Justice

University of Florida, Miami, FL
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as senior creative designer in large advertising agency.

 1997: Third place Graphics division award at Downtown Jacksonville Fine

Arts.
 1999: ADDY award for Direct Marketing & Specialty Advertising Design.
 Managed several multi-million dollar advertising campaigns.
 Commissioned to design the cover of People's Year in Review edition, 1999
Employment History
7/98 - Present Art Director

Neon Corporation, Atlanta, GA
Responsible for design of collateral, art direct freelancers and photo shoots. Select
clients included Springwood Psychiatric Institute, Beston Hospital Center, Winchester
Medical Center, M & T National Bank, and Coca-Cola.
3/94 - 7/98 Graphic Artist

Planet Rio Design, Atlanta, GA
Responsibilities included layout/pasteup, illustration most all via computer. Computer
document files support service and output to RC paper and negative, press ready.
Computer and design consulting. Program tutoring. Electronic photo retouching.
7/92 - 3/94 Graphic Artist

Wanted Weekly, Miami, FL
Designed advertising for a national want ads newspaper (typesetter and wax
machine). Also typeset want ads, pasted up the newspaper, shot and developed
halftones, PMTs and reversals.
Education
MFA, Graphic Design 1992

Miami School of Art, Miami, FL
B.A., Graphic Design 1989

Bucknell University, Bucknell, PA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a credit manager.

Employment History
First Financial San Diego, CA

1996 - Present Credit Manager
Direct eleven employees in the credit and collection activities of
$15 million in outstanding receivables. Responsible for
maintaining optimal sales while controlling DSO, bad debt, cash
flow, credit policy, and department costs.
J.C. Penney Co. Belmont, CA
1992 - 1996 Collections Manager, Southern CA Division
Responsible for sixteen employees in the collection of 116,000
accounts. Provided customer service for these same accounts
specifically responding to customer inquiries and complaints.
Controlled costs of operation to maximize payroll savings.
 CMO Management Skills Certification

 NYNEX Mobile Communications Certification
 J.C. Penney Employee of the month of 6 separate occasions
Education
1992 University of Oregon Eugene, OR

B.A., Economics
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Customer Service Manager.
Abilities
8 years of customer service.

Excellent written and verbal communication skills, with an eye for detail.
Extremely productive in a high volume, high stress, environment.
Proficient in the use of IBM clone and Mac desktops.
Highly productive in the use of Office 2000 Professional.
Self starter with a can do attitude.
Employment History
1998 - Present City Financial, Los Angeles, CA

Customer Service Manager
Collaborated with the Product Development department in developing new Fee Based
products and their sales to the unbanked credit card membership base. Answered an
average of three hundred customer calls in a day through the call center queue.
Worked as a Senior Representative in the Promise to Pay department to ensure
customers where given assistance in bringing their over limit and/or pass due
account current Performed duties in the Retention department retaining customers
who wanted to cancel their accounts.
1994 - 1998 CitiTrust, Santa Monica, CA

Customer Service Representative
Answered inbound calls in support of customer needs. Conveyed in a reassuring
manner step by step instructions to resolve application issues. Reviewed and issued
audits on account information and processes. Performed queries in multiple
databases. Adhered to government monetary regulations. Assisted in the creation
and development of the banks customer relationship management system.
Education
Gonzaga University, Spokane, WA
B.A., Business & Economics, 1994
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Data Analyst
Summary
More than twelve years of experience with reporting software, including Business
Objects, Crystal Reports, Cognos. Sound understanding of relational and
denormalized databases. Working knowledge of SQL required. Proficient with Siebel,
Aspect Call Center, and Aspect Data Mart.
Employment History
1997 - Present Data Analyst

Institute for Data Research, Oceanside, CA
Planned and built a large Perl application for translation of legacy HTML
documentation in XML. Planned and built Java servlets for serving dynamic content
using XML/XSLT. Personally developed many custom programs for transformation of
legacy data for large clients using Perl/Python. Authored and taught modules and
courses dealing with topics such as Strategic Implications of XML for Organizations,
XSLT Programming, XML Architecture and related topics to audiences primarily
consisting of CIOs, data analysts, and data managers.
1994 - 1997 Junior Data Analyst
Capital Financial, Eugene, OR
Wrote Unix utilities on HP/UX, Linux, and Unix System Services for OS/390. Wrote
web front ends for user tracking systems using Perl, GI, and RDBMS's. Coordinated
company-wide rollout of software packages to 3 different platforms.
Education
1990 B.A., Computer Science

University of Texas, Austin, TX
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking a position as a data entry clerk with a strong, forward thinking company.
Over ten years of related experience. Familiar with a variety of software including
WordPerfect Office, Microsoft Office, Lotus 1-2-3, FoxPro, and Excel. Proficient in web
development with various programs including HTML coding, HotMetal Pro,
DreamWeaver, Cold Fusion.
Employment History
CTI Systems, Portsmouth, NH

Receptionist/Data Entry, 1998 - Present
Verified accuracy of data, compiled spreadsheets by combining data from various
systems.
Concord Art Supplies, Concord, NH

Customer Service Representative, 1994 - 1998
Prepared daily sales orders and invoices. Handled sales calls and follow ups to pursue
and develop new accounts. Managed a marketing budget of $5000 per month
Education
A.A., Business Administration, 1994

Concord Community College, Concord, NH
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking a position in information technology or data processing with a progressive,

forward thinking company.
Self starter with proven leadership abilities, able to identify gaps in processes and
initiate corrective actions, excellent oral and written communication, and excellent
project management skills. Experienced with installation, configuration, and
maintenance of firewall, gateway, and proxy servers; NIS and NIS+ servers; and
DNS, web, and email servers. Also familiar with installation and configuration of
Samba on UNIX file servers and domain controllers for support on Windows
95/98/NT/2000.
Employment History
Senior Systems Administrator, 1994 - Present

Fox Technologies, Memphis, TN
Responsible for Systems Administration and Operational Support of the Phoenix CAD
environment including installation and maintenance of Sun and Linux compute
servers, Network Appliance fileservers, and engineering design workstations,
printers, and plotters. Created and administered user domain accounts and
management of network filesystems. Also provided daily backups of critical design
data, archival of completed projects, and inventory management while acting as
liaison to Applications Support to provide a complete Design Systems/Applications
environment.
Data Processor, 1990 - 1994

M.K. Data Corporation, Knoxville, TN
Set up company website, including database access via Java servelets/JDBC and
ASP/ADO. Produced banner tables using SPSS and CFMC. Wrote macros using VBA to
automate graph generation and manipulate data.
Education
120 Hour Certificate, Johnson Management Institute, 1997
M.B.A., Business Administration, 1994

B.A., Economics, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging position as a Database Administrator in a growth-oriented firm.
Abilities
- Strong analytical and problem solving skills

- Experience in design and maintenance of clinical databases
- Experience with external sources, i.e., laboratory data or medical coding
dictionaries
Employment History
1998 - Present Database Administrator

Biogen Pharmaceuticals, Wilmington, DE
Responsible for the design and maintenance of the clinical databases and
programming of the edit checks. Validated and edited check rules and other
programs. Formatted, loaded, and transferred data into clinical databases using
Oracle Clinical. Created and maintained study documentation in accordance with
SOP's. Supervised and performed quality review of junior level DBA's to ensure
success of all operations and resolution of any internal conflict.
1994 - 1998 Assistant Database Administrator
Thomson Communications, Chambersburg, PA
Designed and implemented utilities which automated several DBA functions.
Monitored and tuned IMS and CICS/IMS applications. Translated logical design
through physical design into IMS control blocks. Established customer support
tracking database. Maintained geographic client locator database.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a Database Developer.
Expertise
 ASP, ADO, HTML, DHTML, JavaScript, VBScript, and CSS

 MS SQL Server, Access, Oracle, Paradox, Tandem NS SQL
Relevant Experience
Independent Consultant, 1999 - Present

Developed new web sites for various corporations using using DHTML and JavaScript.
Analyzed MS SQL Server databases to determine needed data. Implemented reports
and report request forms for use on the Web using ASP, ADO, and JavaScript.
Direct Tech Industries, San Diego, CA

Database Developer, 1996 - 1999
Worked with graphics designers and software engineers to develop the database, MS
SQL Server 7, and Active Server Pages for the community section of the company
Web site. Worked on threaded discussion groups accessed and displayed in a variety
of formats using ASP, ADO, CSS, and JavaScript (both client-side and server-side).
Used hierarchical displays and email forms using CDONTS.
Education
1990 M.B.A., Business Administration

1984 B.A., Engineering & Business Administration

University of California, Riverside, CA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Daycare Director or Administrator.
Relevant Skills
- Strong analytical and problem solving abilities

- CPR/First Aid certified
- Demonstrated ability to organize, meet deadlines, and balance budgets
Employment History
1998 - Present Daycare Director

Magic Years Childcare, Chicago, IL
Planned and implemented educational programs
for 70 children in a daycare setting. Kept daily records, maintained
supplies and materials, trained workers as required.
Responsible for physical and emotional well-being of all enrolled
students.
1992 - 1998 First Grade Teacher

Hamilton Heights Elementary, North Park, IL
Designed and implemented entire program of
instruction for students from a diverse range of ethnic and socio-
economic backgrounds. Taught basic reading, communication, and
social skills. Directed the schools first after school theatre group.
Education
1992 B.A., Human Development & Education

Northwestern University, Evanston, IL
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a dental hygienist where I will be able to fully utilize my professional

experience with patients.
Relevant Skills
 Provided basic patients with basic instruction in dental hygiene.
 Evaluated and kept records of patients' dental health.
 Exposed and developed dental X-rays.
 Placed temporary fillings and periodontal dressings.
Occupational History
1996 - Present Office of Dr. Phil Whitmore, Pittsburgh, PA

Dental Hygienist
Assisted dentist in a wide range of dental procedures. Kept records on patients'
health and benefit administration. Conducted X-rays, routine teeth cleanings, and
other general dental practices.
1994 - 1996; University of Pittsburgh, Pittsburgh, PA
Dental School Teaching Assistant
Assisted professors in the Dental Hygiene Program with instruction of basic dental
hygiene techniques and methods.
Certification
Certified Dental Assistant, Board of Maryland
Education
1996 University of Pittsburgh, Pittsburgh, PA

B.S., Dental Hygiene Program
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective Seeking position as Department Store Manager.
Summary
 Four years of experience in retail merchandising, specializing in men's wear.
 Experience creating financial plans and meeting budgets.
 Created promotional concepts.
 Purchased and maintained inventory for a $12M company.
 Experience creating radio and print advertisements.
Employment History
Jones Department Store 1998 - Present
Buyer, New England Region
Supervised a sales staff of 22 associates. Responsible for purchasing men's wear sold
in the men's department of all company stores in New England, with years sales
exceeding $2M. Drafted budgets, solved problems for individual stores, and
developed new merchandising concepts. Analyzed sales, planned key promotional
events, and wrote quarterly reports.
J.C. Goodwin Department Store 1994 - 1998
Manager, Men's Department
Responsible for all aspects of Men's Department management. Recruited and trained
new employees. Responsible for loss prevention, inventory control, and
merchandising.
Education B.A., Marketing 1994
References Available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a position with a strong, forward thinking, progressive company were I can
fully utilize my knowledge and experience as a designer.
 1997: Awarded Special Mention Prize. "ICSID/ Compiegne Industrial Design

Award", France, for co-design of a "Portable Office Project"
 Guest Lecturer, Industrial Design, University of Georgia
Relevant Skills
 Certified in CAD and in Architectural Drafting

 Human computer interface design
 CDRS(Pro/Designer), Pro/E, TDI, AutoCAD, Form Z, Strata 3D, Infini-D, Corel
Draw, Adobe Photoshop, QuarkXPress, Adobe Illustrator, HyperCard, Persuasion,
MM Director.
Employment History
Harris Technologies, Atlanta, GA

Product Designer, 1998 - Present
Developed critical transmissions, performance monitoring, and diagnostics firmware
(C, ASM) for broadband hybrid fiber/coax telecommunications network (TDMA
receiver/transmitter).
A & S Industries, Augusta, GA

Manager, Telephone Products Division / Manager, Advanced Product Design,
1994 - 1998
Hired as manager of Telephone Products, and later promoted to manager of
Advanced Product Design, I was responsible for all new product design. Provided key
technology enhancements to multiple product lines. Designed full product line
including machines rated superior to all others by Consumer Reports, helping to
increase company sales from $42.3 to $71.8M in one year.
Education B.A. Design, 1994

University of Vermont, Burlington, VT
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position where I can utilize my web and graphic design skills. I am open to any
opportunities for projects that involve developing innovative and technically
challenging print and multimedia.
Summary
Ten years experience in Technical Writing, primarily in software user manuals and
procedures (process documentation), as well as five-six years in web
design/development, with a demonstrated interest and ability to learn new
technologies and applications. Experience with web-based publishing, working with
software engineers and developers. Knowledge of Windows platforms, including IIS
web server administration. Excellent communication skills, verbal and written.
Employment History
Barton & Kline, Miami, FL

Desktop Publisher, 1997 - Present
Responsible for designing document styles in Ventura Publisher to match corporate
standards. Solved technical problems with Ventura Publisher in a multi-user LAN
environment, including programming in GWBasic and DOS batch. Converted text
from the Xerox Office system to the PC and desktop publishing. Wrote and proofread
numerous user guides.
S.A. Media, Miami, FL

(Publishers of monthly Better Homes magazine)
Desktop Publisher, 1993 - 1997
Created various layouts and designs for Better Homes' advertisers. Completed
various DTP prepress image processing jobs for the magazine. Designed and created
various covers for occasional supplementary and bi-annual publications.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position in law enforcement that will utilize my fourteen years of experience

in the field.
Employment History
1995 - Present Chief of Police
Charlotte Police Department, Charlotte, NC

Introduced the use of geographic information systems into the Charlotte
Police Department resulting in applications including crime analysis,
community and problem-oriented policing, beat/manpower allocation, crime
trend analysis, traffic enforcement and analysis, risk-focused
prevention/juvenile recreation, blight eradication/housing programs and other
areas. During my tenure as Police Chief the department obtained 6 grants
including North Carolina Department of Justice and Office of Traffic Safety
grants to utilize GIS in both crime analysis and traffic safety.
1990 - 1995 Sergeant
Johnson Forte Law Enforcement, Los Angeles, CA

Employed under contract to the US Government and the US Air Force. Held a
commission as a Special Deputy US Marshal. Duties entailed supervising a
shift of armed Police Officers responsible for providing Law Enforcement, Life
and Property Protection, US Customs Inspections, Vessel Boarding and
Traditional Police Functions to an island clientele of 1200 persons of which
300 are military.
1988 - 1990 Assistant Regional Team Chief

North Carolina Department of Corrections, Monroe, NC
Duties included Case Management and Supervision of Internal Affairs
Investigators at 10 of 17 State Prison Units. Responsibilities included
personally investigating allegations of misconduct against Unit Wardens
and/or their immediate staffs.
Area Representative, North Carolina Police Association (NCPA)

1997 - Present
Board Member, Inland Regional Narcotics Enforcement Team (IRNET)

1996 - Present
Member, FBI National Academy Associates

1996 - Present
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a job as a software developer for company specializing in consumer

software.
Highlights
- Proficient in Visual Basic, ASP, Java Script, VB Script and various Web
Technologies.
- Experienced in Web Application Development & Site Designing.
- Microsoft Certified Professional (IIS 4.0).
- Enterprise Systems Management (ESM) training on Sun Solaris 7.0.
- Certified in Hardware and Windows NT Networking (KarROX).
- Diploma in Advanced Computing (C-DAC) & Bachelor of Engineering.
Operating Systems/Languages
- MS-DOS, Systems Operation

- .NET Framework
- Visual Basic 6.0
- C++, Programming
- Solaris 7.0
- Windows 95/98/NT 4.0/2000/XP
- UNIX, Shell Script Programming
Experience
Web Tech, Ashville, NC

Software Engineer, 1998 - Present
Developing web based applications and sites. Followed ISO 9000: 2001
Standards for complete lifecycle of projects in all applications and sites.
Version One Software, Charlotte, NC

Production Consultant, 1995 - 1998
Responsible for Team co-ordination for the project and delivery of the project.
Built web-based applications in ASP, which involved a Search application,
User registration and session management and a product catalogue. Built C/S
based Banking application in Visual Basic.
Education
University of North Carolina, Chapel Hill, NC

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective A challenging and rewaring position as a nutritionist.
Summary
Authored numerous scholary articles regarding health and nutrition. Publications

inclued Fresh Ideas Magazine, Better Living, Journal of Nutritional Science, and New
Health Journal. Served as a consultant for the Department of Education's Health
Education Outreach Program. Over ten years of nutrition experience.
Employment History
Instructor, Nutrition 1996 - Present

Rockford Community College, Rockford, IL - Provided instruction to graduates and
undergraduates in areas of health and nutrition. Organized Rockford Community
Nutritional Outreach Program, designed to educate elderly and lower income
residents of the community about nutritional needs and healthy eating choices.
Nutritional Counselor 1992 - 1996

Penn State University Student Health Services, State College, PA - Provided
nutritional counseling to both clinician and self-referred patients. Led eating disorder
and weight management groups with staff psychologists, psychiatrists, and health
educators.
Education
B.S., Nutrition 1992
Graduated Summa Cum Laude
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Experience
American Greeting Cards, SVP Alternative Channels, June 1998-January

2002
 Responsible for bottom line performance of this multi-channel retailer's

Alternative channels business unit, including the web and convenience stores.
Grew Web sales over 30X since first arriving at the Company.
 Specific responsibilities include:
1. Defined the Company's alternative channels business strategy to

support the primary retail channels.
2. Created the Company's first e-commerce web site, from design to
implementation.
3. Positioned the Company's products for the business-to-business and
business-to-consumer markets.
4. Negotiated partnerships with other key web players, like Yahoo! and
AOL.
5. Oversaw the customer service function for all alternative channels,
including a live web help group.
6. Coordinated inventory levels in conjunction with the larger retail
channel group.
7. Assisted the manufacturing group in forecasting demand for each
alternative channel.
8. Defining evolution of the site's look and feel as well as enhancements
in functionality.
9. Managed all marketing initiatives and functions, both on-line and off-
line.
10. Analyzed performance metrics to determine future strategy.
 Results achieved in 36-month period include:
1. Increased Web revenues (shipped sales) to over $15 million.

2. Increased Web traffic by over 50% year-over-year.
3. Increased presence in c-stores by 10%, and increased sales by 8%
year-over-year.
4. Achieved profitability with the web business after only 18 months.
Ernst & Young Consulting, Partner, September 1991-June 1998
 Leader in West-Coast Retail practice, focused on selling and leading large

scale engagements for retail industry and other clients, including:
1. Merchandising sourcing project, helping lower costs for a large retail

department store.
2. Brand identity makeover for a large advertising conglomerate.
3. Ecommerce strategy for a major credit card processor.
 Served on various E&Y boards and contributed to overall firm building:
1. Acted as the firm's resident ecommerce expert, leading its new

paradigm taskforce.
2. Developed account management strategy for existing clients and
targeted new ones based on likely spend.
3. Oversaw the firm's development of intellectual property regarding
retail best practices.
4. Held a Vice-Chairman position on the Company's Venture fund, which
invested in small promising companies.
Additional positions held:
 Carhart Workwear, Director of Corporate Strategy, February 1990-September

1991
1. Managed the channel expansion for a leading manufacturer of

industrial and work clothing.
2. Analyzed cost factors in determining the expansion of a new product
line.
3. Conducted a rigorous supplier evaluation, based on return on
investment per supplier.
 Bain Consulting, Manager, March 1983-February 1990
Education
 University of Michigan, Ann Arbor, Master of Public Policy, May 1979

 University of California, Davis, Bachelor of Arts, June 1977
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a marketing and sales director with an opportunity for

challenge and personal growth.
Accomplishments
Directed and coordinated the successful launch of several key product lines in the
competitive high-tech industry where quick movement from conceptual stages to
market is essential.
Employment
Marketing Sales Director, 1995 - Present Intel, Indianapolis, IN
Coordinated marketing and sales efforts as well as overseeing development of new

products. Lead a team of ten associates in developing and marketing several new
product lines. Designed a streamlined version of the antiquated customer feedback
survey. Spearheaded successful product launches, resulting in added revenue of
more than $5M in just twelve months.
Sales Manager, 1990 - 1995 Data Tech, Columbus, OH
Directed sales and marketing operations within the high-tech sector. Responsible for
conducting thorough analysis of consumer survey data and devising successful
marketing strategies based on survey results.
Education
B.A., Marketing, 1990 Ohio State University, Columbus, OH
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
An opportunity that leverages my strong marketing and leadership skills.
QUALIFICATIONS
1. Experienced manager with experience at public and private companies.

2. Successfully lead teams in unpredictable and even adverse market conditions.
3. Astute marketer who increases revenue and profit through good product
design.
WORK EXPERIENCE
Excite.com - Palo Alto, CA

Sept. 1999 -Present
Director of Product Development

1. Managed the on-line greeting card and photo offerings for major Internet
portal.
2. Oversaw a team of 20 people in the creation and design of the product.
3. Grew revenues from $0 to $1 Million in one year's time.
4. Grew monthly page views from 0 to 10 million monthly.
5. Played a key role in the acquisition of another greeting cards web company.
6. Developed strategic alliances with other web portals.
The Limited - Burbank, CA

August 1996 - Sept. 1999
Assistant Product Manager
1. Responsible for the production and distribution of coats and wraps group.
2. Increased coat sales within the Limited by 25% during my tenure.
3. Assisted with launching a new product line of "Casual Jackets."
4. Decreased delivery time from factory to store by five days.
5. Incorporated market research data into upcoming product designs.
Burberry's - San Francisco, CA

June 1991 - Sept. 1993
International Merchandiser
1. Managed a $5M line of young girls' merchandise for Europe & Canada.
2. Helped develop pricing strategies for the young girls line.
3. Negotiated material costs with vendors and determined inventory needs.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Disc Jockey/Radio Announcer

Summary
A well defined personality with seventeen years of on on-air radio experience.

Awarding winning show host and disc jockey.
Employment History
Morning Show Host, 1992 to Present

WKMX FM, New York, NY
Hosted the city's highest rated morning talk show for the 6 - 10a.m. slot. Notable
guests included Jerry Sienfeld, Dennis Rodman, Tiger Woods, Vanessa Williams, &
Mike Meyers.
Disc Jockey, 1985 to 1992
WAMP, Miami, FL
Hosted Miami's highest rated lunch hour program, Flashback Lunch. Voted Best DJ
by the editors of the Miami Herald Arts & Entertainment section.
Education
B.A., Communications, 1985

Drew University, Madison, NJ
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position in Inventory Management with a successful and growing

company.
Summary
Over ten years of successful experience in all phases of inventory management,

including management of regional distribution managers, shipping, receiving,
budgets, and inventory.
Experience
Director of Supply and Distribution, 1998 - Present

Datron Manufacturing - New York, NY
Eastern Regional Distribution Manager, 1996 - 1998

SONY- New York, NY
Responsible for hiring, motivating, and training a staff of up to 10 senior distribution
managers from Sony warehouses in the eastern region of the country. Worked
directly with top company executives on streamlining budget and optimizing shipping
procedures through a partnership with Fed-Ex.
Distribution Manager, 1992 - 1996

Food Lion Distribution Center - Greencastle, PA
Responsible for the management of the day-to-day warehouse operations and
inventory control for a large distribution center. Additional duties involved a
warehouse automation initiative and dealing with general outbound freight logistics.
Education
B.A., Business, 1990 Penn State University, State College, PA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Specialty
Ophthalmology
Credentials
Medical License, State of Virginia, 1988

Member, National Board of Ophthalmology
Experience
Chief, Operating Room 1996 - Present
Richmond City Eye Center, Richmond, VA
Staff Physician, Ophthalmology 1991 - 1996

Keystone Clinic, Philidelphia, PA
Training
Research Fellow, Ophthalmology Lab
Harvard Medical School 1989 - 1991
Residency
Tample University, Philadelphia, PA 1986 - 1989
Internship
Temple University, Philadelphia, PA 1984 - 1986
Education
M.D., Medicine 1984
Temple University, Philadelphia, PA
B.A., Biology 1981
Research & Publications
The Fibroblast and Fibrosis, Harvard University

Hinton, M.D., Jones, Ph.D.,M.D., DiBarry, M.D., Walton, M.D., Herber Ph.D.
Multifocal Choroiditis and Panuveitis, Harvard University

Hinton, M.D., Webber, M.D. Ph.D., Hildabrand, M.D., Michaels, M.D. (in preparation)
New Developments in Refractive Surgery

MedLine, January, 1990
 American Medical Association
 American Ophthalmology Association
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Specialty
Ophthalmology
Credentials
Medical License, State of Virginia, 1988

Member, National Board of Ophthalmology
Experience
Chief, Operating Room 1996 - Present
Richmond City Eye Center, Richmond, VA
Staff Physician, Ophthalmology 1991 - 1996

Keystone Clinic, Philidelphia, PA
Training
Research Fellow, Ophthalmology Lab
Harvard Medical School 1989 - 1991
Residency
Tample University, Philadelphia, PA 1986 - 1989
Internship
Temple University, Philadelphia, PA 1984 - 1986
Education
M.D., Medicine 1984
Temple University, Philadelphia, PA
B.A., Biology 1981
Research & Publications
The Fibroblast and Fibrosis, Harvard University

Hinton, M.D., Jones, Ph.D.,M.D., DiBarry, M.D., Walton, M.D., Herber Ph.D.
Multifocal Choroiditis and Panuveitis, Harvard University

Hinton, M.D., Webber, M.D. Ph.D., Hildabrand, M.D., Michaels, M.D. (in preparation)
New Developments in Refractive Surgery

MedLine, January, 1990
 American Medical Association
 American Ophthalmology Association
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking a position as an electronic engineer, specializing in design within a

progressive, forward thinking company.
Keywords
MDS, ADS, HFSS, SPICE, Matlab, Mathmatica, Word, Excel, 123, Frame Maker.
FORTRAN, BASIC, Design, test, E&M, antenna design, PLL, I/Q modulation, YIG,
VCO, phase noise
Employment History
Electrical Engineer, 1998 - Present

TechTron Labs, Pittsburgh, PA
Designed and prototyper various analog and digital control circuits and systems.
Projects included power supplies, high voltage pulsers, fiber optic cables, radar
systems, and high speed comparator logic circuits.
Engineer, 1992 - 1998

Bell Automotive, Pittsburgh, PA
Responsible for initial coding development for the switched reluctance motor
design project. Wrote and debugged assembly code that I had written on a
variety of steering column test setups. Responsible for drafting bi-weekly
progress reports.
Education
Masters, Engineering, 1992

B.S. Electrical Engineering, 1990

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging, rewarding position utilizing my electrical engineering and managerial

experience.
Employment
Helman Complete Contractors, Omaha, NE

Project Manager, 1996 - Present
Responsibilities included managing the complete wiring of the Omaha General
Medical Center and two national manufacturing plants. Estimated costs, scheduled
work, billed clients, ordered supplies and equipment, and oversaw installation
process. Managed a staff of five electricians.
Brechbill Electric, Lincoln, NE
Master Electrician, 1992 - 1996
Began as Apprentice Electrician. Promoted to Foreman on various large projects, with
crews 10 to 20 workers. Scheduled jobs and supervised quality control.
Education
University of Nebraska, Lincoln

B.S., Electrical Engineering, 1994
 Member - American Society of Electricians
References
 Available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A position as a Paramedic or Emergency Medical Technician.
QUALIFICATIONS
 Current NREMT-P (P0928319), four years paramedic and eight years total
medical experience.
 Current Maryland EMICT.
TRAINING
 EMICT - 1000 hours.
 Trauma
 Cardiac
EMS CERTIFICATIONS
 EMT-BA - AED, airway management, bleeding control, splinting, and several

other basic life support skills.
 EMT-I - IV Therapy, venipuncture
 EMT-P - Advanced airway management techniques with medication
administration.
INSTITUTIONS
EMT, 1995
Chambersburg Ambulance Training Center, Chambersburg, PA
M.S., Community Health Education, 1997

Shippensburg University, Shippensburg, PA
EMPLOYMENT HISTORY
EMT-Paramedic/Emergency Room Technician 1998 - Present

Gaithersburg Hospital, Gaithersburg, MD
Emergency Medical Technician 1994 - 1998

Gaithersburg Emergency Team, Gaithersburg, MD
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as an Environmental Health Inspector in a large metropolitan city where my

experience will be fully utilized to help prevent improper disposal of hazardous
materials.
EXPERIENCE
City of Abbotsville, Abbotsville, IN

Environmental Health Inspector, 1998 - Present
Conducted monthly testing of city air and water for laboratory analysis. Examined
suspected sites of pollution. Devised safer methods to inspecting hazardous waste.
Responsible for adhering to county, state, and federal health regulations.
Henderson Waste Management, Sacramento, CA

Assistant Quality Control Manager, 1994 - 1998
Assisted with directing the treatment and disposal of sewage. Directly supervised a
staff of 50 employees at three different waste disposal facilities. Collected water and
air sample for analysis. Designed and implemented training program for new
company employees. Ensured adherence to all county, state, and federal health
regulations.
EDUCATION

B.S., Environmental Health, Minor: Chemistry, 1993
Jacob Smith
Home: (555) 555-1234 • Cell: (555) 555-1235
Objective: To obtain a position as an Executive Assistant with an

exciting company.
Experience: San Mateo Public Library San Mateo, CA

Executive Assistant 1/99 to Present
1. Coordinate and organize meetings and conferences for the

library.
2. Place requisition orders for books and other teaching materials.
3. Oversee the scheduling of guest speakers and book-signers.
4. Assist the Head Librarian with managing her lecture schedule.
5. Type documents and presentations in Microsoft Office
programs.
Allstate Insurance San Mateo, CA
Sales Assistant 11/96 to 1/99
1. Conducted telephone marketing to generate qualified sales

leads.
2. Developed deal tracking tools to assist sales persons in win-loss
analysis.
3. Produced monthly mailers and email messages to solicit
potential clients.
4. Organized weekly operating meetings with other sales
assistants.
5. Responsible for training new sales assistants upon hiring.
Joe's Advertising Agency San Mateo, CA

Receptionist 8/95 - 11/96
1. Greeted guests and answered the main telephone line.

2. Managed the front desk schedule, coordinating among four
receptionists.
3. Organized local Company outings and planned volunteer
events.
Education: San Jose State San Jose, CA

Bachelor of Arts May 1995
Major in Business Administration
San Jose Community College San Jose, CA

Concentrations in Business & Economics
May 1993
References: Available upon request
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as Human Resources specialist that will allow me to assist individuals in

enhancing their careers and developing their interpersonal skills. Strong
communication and presentation skills.
ABILITIES
 Extensive experience in team building and negotiation. Able to motivate and

move a group toward a consensus.
 Proficient with Windows 95/98/00/NT, Microsoft FrontPage, Mercury Interactive

Test Director, PVCS, Visual Interdev, MS-SQL Server Enterprise Manager, Unix
(Solaris)
EMPLOYMENT HISTORY
Nelson Consultants, Boston, MA

Information Technology Recruiter, 1996 - Present
Located qualified candidates for open positions. Presented job opportunities to
qualified IT candidates and negotiated contract terms. Screened potential
consultants through in house interviews. Performed reference checks, exit interviews
and other background verifications for all candidates. Directed and managed staff of
20 consultants to ensure their satisfaction. Developed sales leads from resumes,
referrals and references. Received commendation for highest sales/most recruits in
1997 & 2000.
Johnson Executive Group, Boston, MA

Executive Consultant, 1992 - 1996
Designed and directed sales and marketing campaigns for daily operations with
Fortune500 Companies. Conducted research on existing accounts and potential new
accounts. Consulted and advised candidates before, during and after the interview
process. Advised clients of final agreements and job offers.
EDUCATION
B.A., Business, 1990

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
1. Two years of experience repairing office copiers and fax machines.

2. Fluent in both English and Spanish (both spoken and written word).
3. Dependable, friendly and skilled at winning over frustrated corporate clients.
EXPERIENCE
PACIFIC OFFICE SYSTEMS, San Jose, CA

Field Service Representative, 1999-Present
1. Certified to repair office copiers and fax machines.
2. Possess expert knowledge of Xeorx, Ricoh, Toshiba and Canon copiers.
3. Skilled at problem-solving while at the client site.
4. Capable of servicing between six and seven service calls per day.
5. Have the lowest “call-back” rate of any other field service representative.
6. Assist corporate account managers with maintaining good client relationships.
7. Perfect attendance record over two years, and clean driving record.
EDUCATION
SAN JOSE SOUTH HIGH SCHOOL, San Jose, CA

High School Diploma, 1995 - 1999
1. Vice-President of the Spanish Club

2. Assisted the Audio/Visual Department
SAN JOSE TECHNICAL SCHOOL, San Jose, CA

Training Certificates
 Copier Maintenance Certification: Ricoh & Xerox specialties.

 General Mechanics Certification
REFERENCES
Furnished upon request
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as a field technician that will allow me to utilize both my extensive technical
and customer service experience.
BACKGROUND
Highly organized, detail oriented, and self motivated. Over 11 years technical and
customer service experience. Effective problem solver, team player, and proven
leader.
EXPERIENCE
FedEx, Boston, MA
Field Technician, 1996 - Present
Hardware and Software Installations and Upgrades for FedEx Online Professional, a
Windows based shipping Software. Used Laplink for customer support, Problem
Solving and Software Upgrades. Directly responsible for supervision and training of
30 junior level field technicians.
First National Bank, Boston, MA

Field Engineer (ATM Department), 1991 - 1996
Field servicing/troubleshooting of Automated Teller Machines (ATM). ATM
installation/setup and troubleshooting of its communication equipments either from
DTE or DCE side.
EDUCATION

B.S., Electrical Engineering, 1992
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Motion Picture Film Director
EXPERIENCE
"Shoot Out." Director. New Wave Films, 2001.

Executive Producer: Scott Bailey
Winner, American Film Academy, Best Cinematography
"Slow Dance on the Killing Ground." Director. InMax, 1998.

Executive Producer: Oprah Saunders
"Fragments of Reality." Director. Island Productions, 1992.
Executive Producer: Sandra Green
"Sporting Beasley." Director. Independent Production, 1990.
Winner, Best Short Film, Solar Film Festival
EDUCATION

B.A., Film Studies, 1990
REFERENCES
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as financial or investment advisor with a leading investment firm,

specializing in the management of large corporate assets.
CREDENTIALS
CFP, 199
NASD 6 & 7
NASD 63
EXPERIENCE
Financial Advisor, 1995 - Present
L.T.D. Consultants, Tuscon, AZ
Managed a six-figure diversified portfolio that has experienced at least 20% annual
growth over the course of seven years. Conducted company research and analyzed
profiles, identifying a number of startups that have yielded significant returns.
Monitored account activity online.
Investment Analyst, 1989 - 1994

Hoover Associates, Portland, OR
Prepared investment analyses for clients, including several with more than $500M in
total assets under management. Communicated with sell-side analysts and company
management. Assessed economic trends. Selected and monitored investments in
bonds, banks, automotives, and biotech.
EDUCATION

M.B.A., Finance, June 1994

B.S., Accounting, June 1988
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Experienced leader with the skills to manage an organization's day-to-day

operations, financial structure and ongoing corporate strategy.
EXPERIENCE
Swingstar Directory Services (NASDAQ: SWGS)

San Jose, CA
Chief Executive Officer 1998 - Present
 Lead a $25M a year yellow-pages directory service company with over 200
employees.
 Conduct analyst conference calls with top Wall Street investors.

 Manage an operating budget of near $50 million annually.
 Oversee all merger and acquisition activity at the corporate level.
 Orchestrated a significant turn-around since coming on board 4 years ago:
 Sales up 20% year-over-year, with a projected 2002 run rate of $31 million.
 Compounded stock-price increase of 30% and more media coverage.
 Reduction of 10% in operating costs by eliminating redundancies.
 Recruited a top team of management talent and an effective Board of Directors.
 Tapped former executives of Fortune 100 companies to make a move to

SWGS.
Bell North Telecommunications San Francisco, CA

Executive Vice-President, Strategy 1990 - 1998
 Managed all strategic initiatives for a $1 Billion in revenue Telecom Company.
 Oversaw over five major strategic acquisitions and implementations.

 Advised other top executives on the firms' strategic direction.
 Sat on the Company's Board of Directors.
 Created all strategic roadmaps for future growth and income.
 Commission business plans and market assessment studies for growth.
 Worked with the CFO to devise appropriate capital financing for deals.
Other Positions Held:
 Director of Corporate Communications, Axtell, Inc. 1987 - 1990

 Senior Auditor, Ernst and Young, 1982 - 1987
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging position as a Fire Chief.
Qualifications
More than twelve years of progressively responsible public and private safety
experience and numerous professional certifications.
Experience
City of Sacramento, Sacramento, CA
Deputy Fire Chief, 1996 - Present
Designed and implemented the district's emergency medical services program, which
is now used as a model by numerous other California fire departments. Instituted
semi-automatic external defibrillator program.
Professional Ambulance Service, Ventura, CA

Lead Paramedic, 1990 - 1995
Provided advanced life support emergency ambulance service for Ventura county and
surrounding areas.
Education
M.A. Public Administration, 1995

University of California, Berkeley, CA
Credentials
Certified Safety Manager

Certified Safety Technician
Certified Fire Fighter I & II, State of California
Hazardous Materials Technician
Fire Suppression Systems Inspector
Paramedic
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Flight Attendant
HIGHLIGHTS
Extensive customer service experience.

Excellent interpersonal communication skills.
Ability to remain calm in crisis situation.
Flexible Schedule.
EXPERIENCE
Air Pacific, Portland, OR

Flight Attendant, 1998 - Present
Performed all necessary flight attendant duties. Responsibilities included assisting
customers with special needs or requests, meal and drink service, assisting pilots
and other flight crew, and performing all relevant safety procedures.
Carnival Cruise Line

Cruise Attendant, 1994 - 1998
Attended passengers during tours on luxury cruise ships, which toured the Caribbean
and the Gulf of Mexico.
The Shoe Source, Charlotte, NC

Assistant Manager, 1990 - 1993
Responsible for overseeing all aspects of customer service for one Charlotte's largest
discount shoe outlets. Duties included opening and closing the store, hiring and
training new recruits, and handling managerial functions if needed. Named employee
of the month on nine separate occasions.
EDUCATION
Certificate of Completion, 1997

Delta Flight Attendant Training School

University of North Carolina, Ashville, NC
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a sales account manager with a growth

oriented firm that offers diverse job responsibilities and the opportunity for
advancement.
Summary
Experienced in technical sales. Ability to gain account loyalty, with proven long-time
partnerships with top companies. Ability to unify diverse groups of people behind a
common goal.
Achievements
 Generated over $4 million dollars in new business in less than one year.
 Salesman of the Year, 1999
Employment History
Hawbaker & Company, Columbus, OH

Account Executive, 1998 - Present
Provided investment services and advice for individuals and businesses. Duties
included financial planning, asset allocation, and portfolio management.
Hertz & Bane, Syracuse, NY

General Sales Manager, 1992 - 1997
Provided sales management for local corporate offices. Responsible for over $60M in
annual sales. Provided sales Managed sales operations, accounts payable and
receivable, employee training and recruiting, and budget planning.
Education
M.B.A., Finance, 1991

B.A. Marketing & Finance, 1988

Pennsylvania State University, State College, PA
Notable Achievements: Dean's Scholar; President of Forensics Society
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a senior hair stylist with managerial responsibilities.
Employment History
Style by Georgio, Portland, OR

Hair Stylist, August 1999 to Present
Individually maintained loyal clientele base of 70 customers at this heavily trafficked,
modern studio. Specialized in African hair styling, including braids, corn rows, and
other modern styles. Twice named Salon Employee of the Month. Supervised a team
of five new associates.
New Visions Salon, Portland, OR

Hair Stylist, June 1997 through July 1999
Maintained regular client list of 80 people, serving as their exclusive hair stylist.
Designed contemporary new styles for both genders and a variety of hair types.
Responsible for scheduling all appointments.
Education
Portland Beauty School, Portland, OR

Certificate of Completion, 1997
References
 Available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Head Nurse – Health Care Provider Unit
EMPLOYMENT SUMMARY
General Surgical Nurse - (1/95 - Present)

Mercy Hospital, Charlotte, NC
o Served as a staff surgical nurse while providing health care education

classes to schoolchildren.
o Provided optimum health care checks for a wide-ranging demographic
of patients.
o Managed all aspects of blood pressure tests, women's health clinic
services, elder care services, and sports medicine needs.
Intern - (10/88 - 1/95)

St. Joseph’s Children’s Hospital, Charleston, WVA
o Manager of infant care in the neonatal nursery.

o Assistant to the Pediatrics Head Nurse in support of infants and
children.
o Assistant Manager of research projects for the pediatric intensive care
unit.
LICENSES
 R.N., American Medical Association. Nursing, Maternal/Child Health (Post

R.N.)
EDUCATION
B.S., Nursing - (6/87)

Brown College, New Brunswick, NJ
 Specialized in surgical nursing.

 Graduated with honors.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
EXPERIENCE
KAISER PERMANENTE HOSPITAL, Berkeley, CA
Director, Clinical Services (8/93 -Present)
 Supervise emergency services, outpatient services, the children’s program

and a drug-rehabilitation therapy program.
 Manage a $5 Million Operating Budget and approve all capital expenses.
 Provide mental health facility care of 200 active patients.
 Supervise 40 clinical, administrative, and staff employees.
Director, Emergency Psychiatric Services (1/88 – 8/93)
 Responsible for coordinating day-to-day activities of psych services.

 Directly managed 15 full-time personnel and 25 part-time staff.
 Managed the budget planning process, revising as necessary throughout the
year.
 Prepared an emergency-preparedness plan and disaster recovery plan.
Director of Childcare Programs (3/86 – 1/88)
 Oversee treatment activities for 50 terminally ill children housed in the

inpatient ward.
 Coordinated specialist treatment and scheduled operations.
 Responsible for hiring staff and determining compensation.
EDUCATION
Johns Hopkins University, Baltimore, MD

Master’s Degree In Counseling 1985

Bachelors Degree in Psychology, 1983
Graduated Phi Beta Kappa
PERSONAL
Enjoy running, painting and the Golden State Warriors
REFERENCES
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Hotel Manager.
Employment History
Days Inn, Baltimore, MD

Guest Service Attendant, 1997 - Present
Responsibilities included checking in and out of guests, handling special customer
requests, and making reservations.
Things Remembered, Hagerstown, MD

Customer Service Agent, 1993 to 1997
Handled a wide variety of customer needs and concerns. Responsible for opening and
closing of store and daily bank deposits.
Education
Grossmont Community College, El Cajon, CA

References
 Available upon request
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding career as a Human Resources Manager.
 Responsible for recruiting, interviewing, and hiring new staff.

 Responsible for conducting personnel evaluations, implementing training
programs, and establishing wage incentives.
 Handled administration of all company benefits, including health care and
bonuses.
Employment History
City Corp, Boston, MA

Human Resources Supervisor, January 1997 to Present
Oversaw recruiting and training programs. Directed distribution of benefits.
Supervised a team of twelve human resource managers in all phases of the hiring
and training process.
InTech, Boston, MA
Human Resources Associate, 1992 - 1997
Conducted bi-annual review of all company personnel. Established wage incentives
and guidelines for pay raises and promotions. Supervised staff of five junior
associates.
Education

B.S., Human Resources, 1992
References
 Available upon request
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking a position as an Industrial Engineer.
More than 12 years industry experience.
Proven ability to cut costs without sacrificing product quality.
Employment History
AeroTech Industries, Detroit, MI
Senior Industrial Engineer, 1996 - Present
Conducted research concerning design, manufacture, and testing of industrial
aerospace components, equipment, and systems. Successfully streamlined
manufacturing process, resulting in a savings of $1.7M in fiscal year 1999. Served as
chair of New Energy Resource committee, reporting directly to company CEO.
JLG Industries, Detroit, MI

Junior Industrial Engineer, 1990 - 1996
Lead assistant to head of Industrial Engineering Department. Introduced several, key
streamlining procedures. Promoted to supervisor of department.
Education
University of Michigan, Ann Arbor, MI

B.S., Industrial Engineering, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as Insurance Claims Specialist.
Employment History
State Home Insurance, Dayton, OH

Auto Insurance Claims Specialist, 1995 - Present
Dealt directly with policy holders following accidents and/or vehicle thefts.
Represented State Home in dealings with third parties if necessary, and appointed
legal representitives for court cases. Handled dealings with garages and repair
shops.
All First Insurance Company, Pittsburgh, PA

Insurance Claims Assistant, 1990 - 1995
Handled all paperwork from preliminary conversations with policy holders and third
parties. Investigated competitive policy pricing strategies for automobile and life
insurance.
Education

B.S., Economics, 1990
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
An executive level position in the insurance industry.
Summary
Proven sales ability. Highly organized and efficient. Extremely capable manager and
leader. Proficient in all phases of organizing and coordinating projects, meeting
deadlines, and meeting budgets.
Experience
State Home Insurance, Cleveland, OH

Lead Associate, Sales, 1998 to Present
Supervised department of 20 employees. Responsibilities included development of
new accounts and management of ongoing corporate accounts. Responsible for
interviewing, hiring, and training new personnel.
Direct Insurance, Cleveland, OH

Sales Agent, 1992 to 1997
Specialized in sale of life insurance policy. Office's highest grossing salesman for
three consecutive years, 1994 - 1997.
Hawbaker & Kazminski, Des Moines, Iowa

Legal Secretary, 1988 to 1992
Worked for three lawyers specializing in personal injury law and malpractice. Wrote
rough drafts of briefs in malpractice cases. Regular correspondence with insurance
company representatives.
Education
Insurance Institute, Baltimore, MD

University of Iowa, Des Moines, Iowa

B.A., Business Law, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as an interior designer with a dynamic firm that will allow me to utilize my
unique abilities and advance my career.
Summary
More than 12 years of successful experience in all aspects of interior design.

Styxx Lounge, Philadelphia, PA

Designed all facets of the Styxx Lounge's interior. Featured in Design World, May
1996 as best modern bar/lounge design.
Employment
West End Designs, Philadelphia, PA

Interior Designer, 1995 - Present
Created carpet, paint, fabric, and other building material palettes for clients;
coordinated implementation of design as point person for all contractors.
New Image Designs

Designer, 1989 - 1995
Created modern designs for a number of upscale clubs and and bars in the
Philadelphia area. Design elements included rugs, couches, curtains, bar stools, and
other smaller decorative elements.
Education
Philadelphia School of Art, Philadelphia, PA

Masters, Fine Arts, 1990
Pittsburgh College of Art, Pittsburgh, PA

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position in Finance or Banking.
Financial professional with nearly ten years of banking and investment industry
experience with extensive knowledge of the financial services sector. Strong
analytical ability, proven history of high sales.
Achievements
 Alpha Sigma Theta Honor Society

 Columbia University Dean's Scholar
 Board of Supervisors, Future Business Leader of America
Employment History
Dean Consultants, New York, NY

Investment Banker, January 1997 to Present
Performed a variety of analytical calculations, including a complete audit on each of
six mutual funds. Audited other financial services clients including banks and assett
management companies.
Goldman Sachs, New York, NY

Associate in Investment Banking, 1994 to 1997
Corporate finance, technology emphasis. Won $180 million IPO mandate for web-
banking system operator.
Education

B.A., Finance and Economics, 1993
Graduated magna cum laude
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as an information systems administrator which will utilize my both by

technical capabilities and leadership skills.
Ten years experience in all levels of computer systems operations, support and
maintenance with extensive experience in quality assurance, systems management
and personnel.
Employment History
ITC Consulting, San Diego, CA

MIS Manager, 1997 - Present
Provided desktop/laptop and remote access strategies, solutions and support.
Recommended software and hardware configurations and acquisitions. Developed
and implemented training plans for end-users. Managed a high availability, high
capacity department file, print and webserver. Evaluated performance and capacity
and improved bottlenecks. Evaluated and implemented anti-virus procedures and
tools to minimize virus impact on group. Responsible for asset management of
employee desktop/mobile/home systems, system engineering lab equipment,
partner/customer development systems, and event systems.
Citco Systems, San Diego, CA

Operations Manager, 1992 - 1997
Managed multiple departments and supervised a staff of twelve in operations that
included Disk Drive Repair, Printer Repair, Data Entry, Systems Support and
Warehouse functions.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a managerial position that will allow me to utilize my knowledge and

experience to increase profit margins, productivity and quality.
Summary
Accomplished Project Manager with more than ten years experience. Proven ability to
design and implement effective strategies, develop new products, and manage
resources to produce profit. Proven ability to streamline processes and increase
productivity.
Experience
InTech Corporation, Mobile, AL

Project Manager, 1995 to Present
Worked with customers / potentials on development of product designs, tooling
concepts, manufacturing methods, and costing for custom molded component
applications. Directly supervised technical team of 3-5 project engineers responsible
for new mold and molding systems implementation.
Zi Tech, Tampa, FL
Project Engineer, 1992 to 1995
Heart Monitor Engineer for the TBS television show Gladiators, providing
hardware/software solution for wireless monitoring of contestant's heart rates.
Education
Jackson University, Tampa, FL


B.A., Engineering, 1988
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a staff writer for a major metropolitan newspaper.
Highlights
 Feature of the Year, 1998, for: Building More Prisons: When Retribution Hinders
Rehabilitation.
 Wade Teagle Fellowship in Journalism Studies, 1992
 Morris K. Udall Award for Outstanding Undergraduate Journalism, 1990
Employment History
Harrisburg Patriot News, Harrisburg, PA

Feature Writer, 1997 to Present
Feature reporter, covering political and social issues in the Harrisburg area.
Public Opinion, Chambersburg, PA

Editor: Local News Section, 1993 to 1997
Reported on a variety of stories citywide. Provided daily coverage of major local
events.
Athens Journal, Athens, OH

Staff Writer, 1990 to 1993
Covered local sports at high school and college levels. Averaged feature sports
stories each week and numerous shorter game summaries.
Covered meetings of the local board of supervisors, courts, and marina governing
board. Averaged two stories a week.
Education

B.A., Journalism, 1990
Morris K. Udall Award for Outstanding Undergraduate Journalism
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as Labor Relations Manager.
Experience
Tennessee State Government, Memphis, TN

Labor Negotiator, 1996 - Present
Served as advisor to the Director of Labor Negotiations. Negotiated comprehensive
labor contracts between the state of Tennessee and exclusive representatives.
Participated in development and administration of state labor relations policies.
Participated in the development of labor contract costing models and database
management systems. Dealt with labor/management issues brought forth to the
Public Employment Relations Commission (PERC).
Williams Energy Company, Arlington, VA

Industrial Relations Manager, Eastern Region, 1990 - 1996
Responsible for employment and placement, pension and welfare plans, personnel
data center, wage and salary administration, and labor relations for the eastern
region of one of the country's largest utilities. Responsible for the implementation of
a job evaluation system. Negotiated new sick plan and dental benefits for salaried
workers.
Education

B.A., Industrial Labor Relations, 1990
Affiliations
 Chairman - Worker's Union Local 821, Memphis, TN

 Advisor, International Steel Worker's Association
 Member - AFL-CIO
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a Laboratory Technician.
Experience
Med Tech Laboratories, Dallas TX

Lab Technician, 1996 - Present
Responsible for developing methods, diagnostics, upkeep, maintenance, and running
samples on GC/MS, HPLC, and TGA. Performed organizational duties for R&D
laboratory. Responsible for development and validation of analytical methods for
testing & certification of chemicals and pharmaceuticals. Responsible for adaptation
and validation of EPA, US Pharmacopoeia, and European Pharmacopoeia methods for
use in R&D laboratory.
University of Oregon Department of Chemistry, Eugene, OR

Laboratory Manager, 1990 - 1996
Managed three academic laboratories and stockrooms. Supervised eight employees.
Maintained a yearly fiscal $200,000 supplies budget. Responsible for acquisition,
storage, and distribution of chemicals, narcotics, radioactive substances, explosives,
and laboratory equipment. Maintained standards for computerized instrumentation
including multiple G.C., I.R., F.T.I.R., and UV/Vis spectrophotometer.
Education

B.S., Physics; Minor, Chemistry, 1990
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Summary
An accomplished Microsoft LAN administrator with a history of progressively

responsible positions. In addition to strong technical and analytical skills, I possess
excellent interpersonal and communication skills.
Employment History
First Data Systems, Houston, TX

LAN Administrator, 1997 - Present
Started as desktop support and over the next three years was promoted twice, first
to Assistant LAN Administrator, and then to LAN Administrator, where I was
responsible for maintaining the Microsoft LAN and WAN environment. Specific duties
consisted of supporting 150 seat LAN and remote users throughout the country using
direct dial in and VPN solutions. Worked on many WAN issues with associates
throughout the country. Assisted network engineers on various projects involving
ISDN, ATM, and frame solutions. Responsible for selecting hardware and software for
supported users.
Allied Healthcare, Houston, TX

Technical Specialist, 1994 - 1997
Performed independent tasks, troubleshooting functions, modified on-line inter-
company database, data entry, spreadsheet management, and creation of company
documents.
Education

Microsoft Certified Professional

A+ certification.
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Landscape Designer for a growth-oriented company.
Experience
Fayetteville Contractors, Richmond, VA

Landscape Designer, 1996 to Present
Designed a wide variety of commercial projects, including Forest House Playground,
St. Mary's Park, Lehman College Recreation Fields, and The Delta Southern Outdoor
Theatre.
Beston Landscaping, Miami, FL

Landscaper, 1990 - 1996
Provided landscaping services to homes located primarily in suburban Miami.
Specialized in pools, waterways, and fountains.
Education
B.A., Landscape Design, 1990

References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Legal Aid Practitioner
Experience
Johnson Industries International

Legal Counsel, 1998 to Present
Acted as the in-house lawyer for the company, and was responsible for providing
legal support for all company operations. Instrumental in establishing written
company policies and training materials with respect to international trading laws
and regulations, and general commercial practices. Provided prompt, efficient and
practical legal advice to support to a busy, demanding clientele of traders.
Hawbaker & Associates, San Francisco, CA

Legal Counsel, 1995 to 1998
Antitrust litigation. Researched issues in unfair competition, product liability, and
insurance. Reviewed personal injury cases.
Education
Stanford University, Palo Alto, CA

J.D., 1995
Editor, Law Review

B.A., Political Science, 1992
Dean's List, Prytanean Honor Society
Debate Society, Editor of Literary Review
Publications
"Toward a More Progressive Tariff Policy", Journal of Law and Ethics, 2001
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging law clerk position in a growth-oriented organization which offers diverse

job responsibility.
Experience
Court of Special Appeals of Wisconsin, Milwaukee,WI

Law Clerk, The Honorable James. Bryce, 1998 - Present
Researched and drafted memorandum opinions for the Chief Judge and specially
assigned judges of Wisconsin's intermediate appellate court. Assisted the judge in
preparing continuing education seminars for other state judges. Performed clerk
duties for other judges on the circuit court as needed.
Sheridan & Williams, Milwaukee, WI

Attorney, 1994 - 1998
Performed all tasks related to the management of cases in a general civil litigation
practice: Drafting of and responding to interrogatories and document production
requests; drafting of and responding to various pleadings and motions in insurance
defense, negligence, and maritime cases; preparation for and taking of depositions;
any and all other organizational duties necessary for trial preparation.
Education

J.D., 1996
University of California, Davis, CA

B.A., Political Science, June 1992
Dean's List
Prytanean Honor Society
Semi-Finalist, Advocate of the Year Competition
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a legal secretary that fully utilizes my skills.
Experience
Bates & Willburn, San Jose, CA

Legal Secretary, 1997 to Present
Head assistant to two senior partners. Responsible for court filings, preparation of
legal documentation, scheduling depositions and doctor appointments, phones, and
heavy filing.
City of Hope National Medical Center, San Antonio, TX

Receptionist, 1992 to 1996
Responsible for phones, scheduling appointments, computing, filing, English/Spanish
translations with patients/family members, medical billing, data entry and medical
transcribing.
Skills & Training
 PowerPoint
 Windows 95/98/2000/NT
 Quark
 Lotus 1-2-3
 Excel
 75 wpm
 10-key experience
Education
Arlington Community College, Arlington, TX

References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a librarian.
Experience
Providence Public Library, Providence, RI

Reference Librarian, 1996 to Present
Supervised a staff of ten assistants. Handled grant writing responsibilities and
spearheaded library expansion projects. Conducted acquisitions of reference
material. Answered telephone, email, and in-person queries.
Assistant Reference Librarian, 1990 to 1995

Coyle Free Library, Benson, RI
Provided direct reference assistance for library patrons. Spearheaded grant-writing
campaign which resulted in expansion of the library's map collection and reference
section. Directed Children's Book Club program.
Education
University of Rhode Island, Providence, RI

B.A., Library Sciences, 1990
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging and position as a senior machine operator.
Personal
Over ten years of experience as a machinist. I have held supervisory positions and
been responsible for teams of up to twelve men. I am fully conversant with Quality
Control procedures and have worked in both the private and public sectors, including
local government.
Experience
JLG Industries, Chambersburg, PA

Lead Machinist, January 1998 - Present
Supervised a team of twelve machinists in installation, demolition, and restructuring
of building materials for this mobile home manufacturer.
Helman Contractors, Baltimore, MD

General Contractor, 1994 - 1998
Supervised a team of eight men in the construction of large industrial and factory
buildings. Responsible for the quality and output of a number of sub-contractors.
Marine Industrials, Baltimore, MD

Welder, 1990 - 1994
Worked with all current welding techniques including oxyacetylene and arc welding,
Education
Chambersburg High School, Chambersburg PA

Graduated, 1988
Cumberland Valley Technology Center, Hagerstown, MD

Certificate of Completion, Welding Curriculum, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a management consultant in which I can fully utilize my

experience in consulting, marketing and development.
Personal
A highly motivated, team-oriented management professional with more than eight

years of experience in business consulting. Strong analytical skill . Able to quickly
identify problems and successfully implement solutions.
Experience
Hanson Management Services, Phoenix, AZ

Senior Management Consultant, 1997 - Present
Provided technical and business consultation services; including system and network
design as well as configuration and installation of UNIX systems, warehouse
automation, work flow analysis, and interconnectivities between PC, MAC and UNIX
systems. Responsible for all facets of system related projects, business analysis,
scope and specification reviews, system analysis and design, project management
and scheduling, program testing, maintenance and training.
Vitex Medical Management Consulting, Tuscon, AZ

Associate Consultant, 1994 - 1997
Provided management consulting for market-leading health plans, integrated
delivery systems, integrators, and providers throughout the U.S. Clients included
Mamsi, Cumberland Health, Manor Care, and others. Provided project support in
strategy and business planning, network design operations and organization, and
health care finance.
Williams Corporation, Tucson, AZ

Consultant, 1989 - 1992
Provided defense project management and commercial consulting including weapons
manufacturing rate cost analyses, project schedules and budgets, work breakdown
structures, and source selection plans, organizational studies, transportation
operations improvement studies, and a policy classification and tracking system.
Education

University of Arizona, Tucson, AZ

M.B.A., 1994
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a manager in a major manufacturing corporation.
• Strong networking ability. Proven history of making contacts through agents and
distributors.
• Managed cost/benefit analyses.
• Proven ability to streamline manufacturing / packaging / and shipping operations.
Employment History
InTech Solutions, Albuquerque, NM

Product Manager, Communications Division, 1997 - Present
Managed and controlled activities in the communications division. Met all product
goals on time an under budget. Led production team that was responsible for
creating the handheld JAX Virtual Mapping System.
Norton Corporation, Santa Fe, NM

Sales Representative, 1992 - 1997
Directed a team of ten employees in the sale of professional medical equipment.
Provided customer service to possible clients. Streamlined packaging and shipping
process, resulting in an annual savings of $500,000. Designed promotional materials,
and spearheaded new product campaigns.
Education
Carlton College, Carlton, MN

Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
_________________________________________________
Summary of Qualifications:
DIRECTOR OF MARKETING
 7 years of marketing experience both at Fortune 100 companies and small

business start-ups, consistently increasing revenue and decreasing costs.
 Executive-level contributor and recently part of five-person team responsible
for launching a venture-funded company that is in the process of selling its
technology to a larger organization.
 MBA in Marketing and Finance from the University of Chicago Graduate School
of Business.
A seasoned leader that can direct an organization in the visioning of a marketing

strategy, development of an economic business case and execution of an aggressive
project plan. Skilled in effective sales and marketing communications, business
partnership development, team building and mentoring.
________________________________________________
EXPERIENCE
Director of Marketing 6/99 - 10/0

Coupon Life, Inc. San Francisco, CA
 Developed the marketing strategy for a venture-backed start-up that delivered

online promotional services both to business-to-business, and business-to-consumer
markets.
 Wrote formal marketing plans and formulated pricing schedules for three
distinct products.
 Created the company's distinct B2B and B2C brand messages.
 Identified and managed the marketing organization's key external business
partner relationships.
 Managed a team of eleven full and part-time employees in the execution of a

marketing campaign that was successful at acquiring over 70 national business
customers, and over 100,000 consumers.
 Developed the media plan and oversaw creative copy for an outdoor and radio
ad campaign.
 Managed an online campaign that included cost-per-action partnerships and
banners ads.
 Implemented an affiliate marketing program and monthly e-mail marketing
campaigns.
 Created all sales collateral and online product demonstrations.
 Led all public relations efforts, resulting in coverage in USA Today, Fortune
and others.
 Organized two major trade shows, and was named: "Hottest Start-Up in
Show"
 Played a key role in the executive leadership of the company, raising over $2
million in funding to launch the venture, growing revenues to $200,000 and are in
the process of selling the start-up's technology to a larger organization.
 Co-authored business plan and created financial model to present to

investors.
 Presented plan to angel investors, venture capitalists and CEOs of large public
companies.
 Helped determine corporate strategic business direction, and build a full-time
staff of 17 people.
Senior Consultant 6/96 - 6/99

Andersen Consulting San Francisco, CA
 Directed a team in the development of a sales optimization and marketing

effectiveness strategy for a large West Coast Department Store Retailer that
led to savings of $5 million in marketing operational costs.
 Managed a team in the redesign of the sales management-training program

at a large soft-drink manufacturer, and coached sales executives on economic
analysis-based decision-making.
 Assessed a joint venture opportunity between a large computer manufacturer

and a software development company, eventually recommending a "no-go"
based on projected financial returns.
 Redesigned the sales process for a large work-wear apparel manufacturer,

generating savings of $2 million in sales and marketing operational costs.
 Engaged in various other projects, including a market opportunity assessment

for a major credit card company's new product, and an economic value
analysis (EVA) study for an international publisher.
Strategic Business Planner 6/90 - 9/95

Pepsi-Cola Company Philadelphia, PA / San Antonio, TX
 Developed a new sales structure for the Texoma Business Unit, saving $2
million annually.
 Created and executed sales and marketing initiatives that grew new Pepsi
brands by 110% and core brands by over 10%.
 Devised new market-wide trimester pricing plans, growing volume by 20% vs.
prior year.
 Advised market unit managers on financial feasibility of new business

propositions and prepared periodic operating reviews to drive cost
containment initiatives.
o Trained staff in nine regional offices to use internal marketing and

customer information system.
_________________________________________________
EDUCATION
University of Chicago, Graduate School of Business

10/95 - 6/97
MBA - Concentrations in Marketing and Finance Chicago, IL
Penn State University

9/86 - 6/90
BS - Finance, with a minor in Economics and Accounting
University Park, PA
Self-funded education through academic scholarships and working part-time.
_________________________________________________
PERSONAL
Enjoy traveling, running and the arts.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a Materials Manager in a growth-oriented organization

which offers diverse job responsibility and the possibility for advancement.
Experience
Rand Manufacturing, Buffalo, NY

Materials Manager, 1996 to Present
Supervised a team of 10 employees in the Production Control Department.
Responsible for sourcing and procuring all material required for final assembly line
production. Controlled $3.1 million in component parts inventory while maintaining
12 inventory turns annually. Assured daily cycle counts were performed. Coordinated
and implemented new product introductions, product transfers, and engineering
improvements.
Thomson Inc., Buffalo, NY

Purchasing Manager, 1991 - 1997
Directed all purchasing decisions of pulp and paper related commodities in support of
three plant manufacturing operation serving the private-label consumer products
market (estimated annual volume $65 million).
Education
Canisius University, Buffalo, NY

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging and rewarding upper-level position in a growth-oriented organization,

which offers diverse job responsibility in mechanical engineering and will fully utilize
both my technical and managerial abilities.
Employment History
Sprint Corporation, Syracuse, NY

Managed a twelve member team that designed and implemented universal high
speed Gigabit ATM switch fabrics for high speed ALX product line. Responsibilities
included hardware design and product verification. Also responsible for EMC/EMI/RFI
standards, compliance and testing. Responsible for product support for
manufacturing and field service operations.
JLC Design, Utica, NY

Mechanical Engineer, 1994 - 1998
Responsible for designing products and concepts under non-disclosure agreements
for clients on cross-functional design teams which include Sr. Mechanical, Electrical,
and Product Designers. Responsibilities included plastics part design with 3D solid
and surface models in Pro/Engineer, concept development, product strategy, and
presentation preparation.
Education

B.S., Mechanical Engineering, 1994
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Full time career opportunity in a key management position utilizing my

expertise and solid experience in MIS to contribute to a growing company.
 Internet, Databases, and Client/Server Applications Expertise

 Advanced education in Software and Hardware
 Experienced in building reliable and scaleable systems
 Successfully deployed applications on time and under budget
 Designed front-end, back-end and middle tier applications
 Extensive experience in third party tools and solutions
EXPERIENCE
Webtech • Eugene, OR • 1998 - Present

IT Consultant
Consulted with and advised users concerning specific data processing procedures and
feasibility of using information processing equipment. Consulted with higher level
data processing analysts to determine specific detailed programming procedures and
instructions for converting specific problems to a logical sequence of machine
operations. Analyzed, modified, and revised procedures to incorporate changes in
user needs and to maintain efficiency in data processing procedures. Wrote, tested,
and performed problem resolution on comprehensive computer programs and
systems in accordance with established procedures and specifications. Developed
and applied cross-checks and other types of testing methods to assure accuracy in
data processing operations. Performed comprehensive studies and analysis of data
processing functions, methods, and procedures and makes recommendations
concerning the feasibility of revising existing operations or adapting new applications
for data processing solutions.
Centron Technologies • Hagerstown, MD • 1995 - 1998

Database Architecture Consultant
Designed a reliable and scaleable Oracle database system. Performed data modeling
and system performance tuning. Determined a strategy for replicating the Oracle
database on an alternative machine and an automatic procedure for switch over in
case of hardware or software failure. Isolated third party vendors for hardware and
software solutions to achieve Oracle replication. Negotiated support contract with
Oracle Corporation. Utilized C and Pro*C code and shell and SQL*Loader scripts to
implement Oracle database replication.
TECHNICAL SKILLS
 Excel / Word / PowerPoint / Access / Act / MS Publisher.

 Experienced in administering the Avaya Infinity telephone system.
 Expert in most Networking systems.
 Software Applications: Lawson, MAPICS, Open4, Jet Forms, custom
applications.
 Spread Sheets: MS Excel, LOTUS 123.
EDUCATION
 MBA, Systems Administration, Frostburg State University, Frostburg,

MD, 1995
 B.A., Business Administration, B.S., Accounting, Penn State
University, University Park, PA, 1992
CERTIFICATIONS
 Microsoft Certified Systems Engineer - MCSE 4.0
 Microsoft Certified Systems Engineer - MCSE 2000
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Network Administrator
Experience
Cyclone Technologies, Memphis, TN

Network Administrator, 1998 - Present
Responsible for supporting entire software network for this 400-employee company,
including LAN technologies, internet, intranet, and Ethernet systems.
Henshaw Incorporated, Memphis, TN

Networking Consultant, 1993 - 1998
Responsible for cross-connecting multi-platformed systems and providing website
traffic strings for tech support communications.
Bradshaw Systems, Richmond, VA

Assistant System Administrator, 1990 - 1993
Responsible for generating and maintaining operating systems.
Education
University of Virginia, Charlottesville, VA

Certifications
 Certified Network Administrator (CNA) - 1996

 Network Systems Specialist, Microsoft Certified - 1995
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain an entry-level position as a network administrator.
Experience
ISP, Inc 6/00 - 1/02

Technician - Part-Time San Jose, CA
1. Worked part-time at an Internet Service Provider (ISP), assisting with
technical maintenance.
2. Assisted network administrators with maintaining high standard of up time

and performance.
3. Interacted with clients hosting servers at the facility while doing general
problem solving.
4. Stayed on 24-hour call over the weekends and school holidays.
5. Documented technical policies for other part-time employees.
San Mateo High School Computer Facility 9/95 - 6/01

Technician - Part-Time San Mateo, CA
1. Assisted the Computer Science Department with maintaining the school's

network.
2. Installed and configured four new Sun Sparc 10 servers during the facility's
expansion.
3. Trusted with 24-hour access to the school's computing department, the only
student with this privilege.
Technical Skills
Operating Systems: Linux, Solaris, Windows NT and Windows 2000.
Networks: Basic TCP/IP, Novell 5X Server and other broadband networks.
Software: IBM Websphere, Weblogic, Apache, Windows 95, 98, 2000, MySQL.
Languages: HTML, Javascript, Perl, and XML.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Nurse of Health Care Provider
Employment History
St. Mark's Hospital, Philadelphia, PA

Surgical Nurse, 1994 to Present
Served as a staff surgical nurse. Provided health care checks for a diverse
population. Performed blood pressure tests for community health outreach programs,
provided a wide range of services including women's health clinic services and care
for elderly patients.
Licenses
 R.N. - American Medical Association.
Education
B.S., Nursing, 1994

University of Scranton, Scranton, PA
 Monroe County Medical Society

 Pennsylvania Nursing Association
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To acquire a position with the potential for advancement where I can utilize my
knowledge and experience.
Relevant Skills
- Proficient in Windows 95/98/NT, PowerPoint 4.0, WordPerfect 6.1, Excel

- Accustomed to heavy telephone usage
- Experience in creating correspondence from information given
- Typing: 65wpm
Employment History
Mayor Roger Wellington's Office, Baltimore, MD

Administrative Assistant / Office Manager, 1995 - Present
Served as liaison to legislative, district and office staff, as well as media private
sector with 28 barangays. Coordinated activities of Governing Board. Oversaw all
conference events, including weekly session and annual meeting. Served as primary
fundraiser, while maintaining relationships with local, national and regional
organizations, media and private sector contracts. Managed and oversaw office
budgets and served as liaison to financial officers.
Open Door Health Center, Hagerstown, MD

Administrative Assistant, 1992 - 1995
Accountable for record keeping of patients, volunteers and employees. Adept at
writing letters for Director and patients. Control records of donations and assist in
fund raising ventures.
Education
1995 A.A., Business Administration

Hagerstown Business College
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as an Operations Manager.
Summary
Directed research, development, and implementation of design engineering systems.

Restructured manufacturing planning groups, resulting in a savings of $2M.
Implemented new planning system, which increased production schedule accuracy
by %100.
Experience
Delphi Machine Co., Knoxville, TN

Operations Manager, 1994 - Present
Developed, implemented and monitored management operations systems.
Restructured corporate planning group system, resulting in a savings of $2M.
JLG Industries, Memphis, TN

Implemented new production procedures wile maintaining over %85 schedule
accuracy. Reduced production start-up costs by %30 percent.
LGI Industries, Indianapolis, IN

Streamlined assembly line process, labor costs by 40%. Restructured product
development policies and procedures.
Education
Cornell University
Masters, Business Administration, 1987
Purdue University, West Lafayette, IN

B.A.,Economics, 1982
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding outside sales position in a growth-oriented organization

which offers diverse job responsibility and the potential for advancement.
Summary
Strong negotiating and networking skills.

Personable, motivated, enthusiastic.
Proven ability to gain account loyalty.
Excellent closing skills.
Experience
Delco Foods, San Diego, CA

Sales Specialist, 1997 - Present
Recruited to develop business opportunities and expand product lines at distributor
level within the state of California. Represented over 30 lines. Planned and executed
product presentations at major food shows throughout the state. Organized and
prepared presentations for large-scale product samplings with several chain store
accounts. Developed strong relationships with distributor merchandisers, marketing
associates, and end users. Provided sales support, conducted sales presentations and
product samplings, and negotiated pricing and product availability.
ViTech Communications, San Diego, CA

Sales Representative, 1994 - 1997
Generated leads by cold calling local businesses, profiling clients, and effectively
presenting marketing, advertising, and products to enhance the work place.
Networked extensively with clients to build successful business to business
relationships. Negotiated terms, closed sales, and wrote contracts. Recognized as
Representative of the Month ten times in a three year period.
Education
Stanford University, Palo Alto, CA

M.B.A., 1994
University of California, Irvine, CA

B.A. Economics, 1990
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a paralegal.
Skills
 Strong oral and written communication skills.

 Detail oriented; adherence to deadlines and budgets.
 Familiar with a variety of computer applications: Word, Excel, PowerPoint, etc.
Experience
Hawthorne & Burke, Los Angeles, CA

Paralegal, 1998 - Present
Responsibilities included scheduling appointments; arguing motions; conferencing
cases in pre-trial procedure; drafting notices of discovery, subpoenas, and
complaints; and preparing clients for examination before trial hearings.
Franklin County Municipal Court, Riverside, CA

Judicial Assistant, 1992 - 1997
Participated in civil and criminal trials, took depositions, and drafted court decisions.
Education
University of California, Riverside, CA

Certificate, Paralegal Studies, 1992
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a pharmacist.
Summary
Supervised four registered pharmacists.

Filled prescriptions during busy shifts.
Monitored & reordered supplies.
Provided information to customers.
Experience
Hills Drugs, St. Louis, MO

Pharmacist, 1994 - Present
Filled customer prescription orders.
Contacted physicians to confirm prescription details.
Handled customer inquiries.
Managed team of four pharmacists.
Walgreen's Drugs, St. Louis, MO

Assistant Pharmacist, 1990 - 1994
Handled all inventory responsibilities.
Contacted physicians to confirm prescriptions.
Education
Washington University, St. Louis, MO

M.S., Pharmacology, June 1990
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a position as a photographer for a major metropolitan newspaper.
Time Magazine, Top Photos of the Year 1999 for "California Wildfire at Night"
Banaker Excellence in Photography Fellowship, 1995.

Experience
Ventura County Times

Staff photographer, 1996 - Present
Regular coverage included: Sports, Lifestyle, & Metro. Successfully met tight
deadlines.
Los Angeles Times

Summer Intern, 1995 & 1996
Assisted lead sports photographer. Selected and assembled equipment according to
subject material, anticipated conditions. Gained valuable knowledge of function and
limitations of various types of cameras, lenses, and films.
Education
University of Southern California

B.A., Photography, 1996
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position in a physical therapy facility emphasizing sports medicine, which will allow
me to continue to develop my skills in manual therapy.
Abilities
 Accurately diagnose sprains, strains, and ruptures.

 Determine appropriate treatment for injury.
 Evaluate physical recommendations.
 Motivate elderly or recently immobilize patients.
 Accurately document patient treatment and progress.
 Perform extensive patient evaluations such as range of motion and functional
analyses.
Employment History
Results Fitness & Therapy, Springfield, MA

Physical Therapist, 1998 - Present
Handled care of all outpatient services. Provided physical therapy for athletes.
Manage three physical therapy interns. Conducted in-house training for EMT services
certificate program.
John. L. Shook Home, Boston, MA

Physical Therapist, August 1992 - 1998
Supervised 30+ elderly residents in personal physical therapy sessions. Designed
excercise and rehabilitation programs.
Education

B.S., Physical Therapy, 1992
Professional Affiliations & Certifications
 American Association of Physical Therapists

 CPR Certification - American Heart Association
 First Aid Certification, American Red Cross
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a commercial pilot.
Certifications
 Airline Transport Pilot, CL - 70, BE1900

 Flight Engineer Written, June 2001 (FEX) Score 97%
 First Class Medical, December 2000
 Certified Flight Instructor
 FAA Aviation Safety Counselor and Production Crew
Employment History
Northwest Airlines, St. Louis, MO

Chief Pilot, 1997 - Present
American Eagle Airlines, St. Louis, MO

First Officer, 1992 - 1997
Verizon Flight School, Orlando, FL

Twin Cessna Instructor, 1989 - 1992
Education
Emory Riddle University, Daytona, FL

B.S., Aeronautics, 1988
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
San Francisco Academy of Art San Francisco, CA
Campus Police Force 1995 - 2001
 Protect life and property on the Academy of Art Campus.

 Uphold laws and codes of the State of California and City of San Francisco.
 Patrol on foot and via bicycle, remaining alert at all times.
 Work with other law enforcement officials, including the SF Police
Department.
 Assist in a “Night Walk” program that provides escorts for students after
midnight.
Bank of America Building San Francisco, CA
Head of Private Security 1995 - 2001
 Managed all aspects of security for the bank’s flagship branch with over 100
employees.
 Hired, fired, scheduled, supervised, and evaluated a staff of ten officers.
 Provide policing-type functions within a private security setting.
 Worked with the San Francisco Police Department regarding robbery planning
at the bank.
 Promoted from starting position as Private Security Manager.
San Francisco, Corrections Facility San Francisco, CA
Prison Guard 1989 - 1995
 Acted as a prison guard at the City’s holding facility (prisoners awaiting trial).
 Performed daily duties, including prisoner roll call, escorts and lock-downs.
 Led a team of prison guards in the establishment of scheduling system for
call-outs.
EDUCATION AND TRAINING
Graduate, San Francisco Police Academy, 1989

Graduate, South San Francisco High School, 1987
CERTIFICATIONS AND LICENSES
License to carry concealed firearm.

Emergency Medical Technician, State Certification
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Postal Worker
Abilities
• Excellent organizational ability & attention to detail.

• A positive, outgoing, and enthusiastic personality.
• Comfortable with fast a fast paced, frequently changing environment.
• Innovative thinker who is not afraid to try new ways of doing things.
Experience
Citicorp, Lansing, MI
Postal Supervisor, 1998 - Present
Trained and supervised mail room staff of ten employees. Scheduled and supervised
bulk mailings in excess of 300,000 pieces. Upgraded mail tracking systems.
City of Lansing, Lansing, MI

Postal Worker, 1988 - 1997
Delivered mail to customers. Provided customer service. Handled all requisite paper-
work for change of address and post office box rentals.
Education
Cedar Grove Business College, Lansing, MI

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Producer / Co-Producer
Highlights
Over ten years experience in television and film.

Proven ability to meet deadlines and budgets.
Excellent networking abilities; ability to get award winning talent.
Excellent communication skills.
Credits
"The Perfect Silence." Motion Films, 2001

Executive Producer: William Blake
Winner, People's Choice Award
"Hope in the Unseen." New Image Films, 1998

Executive Producer: Terrance McMann
"Chasing Gadot." TriMax Studios
Executive Producer: Tom Geshner
CBT Network, 1994 - 1996
"Crop Circles." Proof of Life Films, 1993

Executive Producer: Beth Nelms
The Sci-Fi Channel, Documentary
Education

B.A., Film, May 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Position
Product Marketing Manager
Summary
Coordinated all aspects of product launch including product development,

promotions, sales, pricing, and packaging.
• Coached management and engineering teams in developing sales strategies

• Served as product representative to the press, at trade shows, and at major
media events.
• Managed product website, frequently updating product information.
• Designed promotional materials to increase sales,
• Developed cross marketing promotions.
• Simultaneously managed multiple projects under tight deadlines.
Experience
Delta Systems, Baltimore, MD

Product Marketing Manager, 1997 - Present
Hershaw Industrials, Baltimore, MD

Product Manager, 1992 - 1997
JLG Industries, Pittsburgh, PA

Assistant Product Manager, 1990 - 1992
Education
University of Pittsburgh, Pittsburgh, PA

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a Production Manager.
Summary
Directed research, development, and implementation of design engineering business.

Implemented streamlined manufacturing planning systems.
Experience
Delphi Systems, Kansas City, MO

Production Manager, 1997 - Present
Designed, implemented, and monitored management operations systems.
Streamlined planning process by consolidating various similar groups, resulting in a
savings of $2M.
Fairbanks Industries, New York, NY

Production Manager, 1989 - 1997
Reduced startup time and costs by 30%, while maintaining over 90% schedule
accuracy.
Catskills Manufacturing, Inc., Syracuse, NY

Developed and managed semi-automatic assembly line systems. Streamlined
packaging process, resulting in an annual savings of $1.7M.
Education

M.B.A., 1990
Syracuse University, Syracuse, NY

B.A., Economics, 1987
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a Programmer Engineer.
Strengths
Proficient or familiar with a vast array of programming languages, concepts and

technologies., including, but not limited to: Perl, C, C++, English, HTML, CGI, Unix,
OS/2, MS-DOS, Java, JavaScript, SQL, i80x86 and 65x02 assembly, COBOL, emacs,
vi, REXX, device drivers, compiler and language design, user interfaces, databases,
client/server, telecommunications, debugging, reporting, and optimization.
Experience
Lead Programmer, 1996 - Present

Hertz Professional Travel Services, Pittsburgh, PA
Responsible for all aspects of acquiring, installing and administering LAN hardware
(Intel-based PCs, thin Ethernet and twisted pair); network operating systems (Novell
Netware 2.15c and 3.12; OS/2 Warp; Windows 95); end-user software applications;
and telephone networks (NorStar-PLUS Prelude and Cinphony Automatic Call
Distributor). Responsible for designing, implementing, debugging and documenting
the following FoxPro systems: networked reservations, trip scheduling, billing and
reporting; real-time call entry and vehicle dispatching; interfaces to electronic billing,
automated eligibility verification, remote accountability and quality assurance
services.
Analyst, 1990 - 1996

Dining Consultants, Pittsburgh, PA
Worked with management to refine goals, designing and implementing cutting-edge
user and device interface technologies for a networked, corporate-wide restaurant
franchise management system.
Education
Pennsylvania State University, State College, PA

B.S., Engineering, 1989
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Projects of a three month to two year duration, in which I can use my knowledge and
abilities to help your team accomplish its goals ahead of deadline and below cost.
Profile
Strong analytical and strategic planning skills.

Proficient with all major computer systems & necessary applications.
Self motivated, enthusiastic, and a proven leader.
MSQ Certified Quality Manager
Certified Master Quality Instructor
Experience
1997 - Present
As a Certified Master Quality Instructor, taught coaching skills to more than 200
senior managers and provided communications training to over 300. Internal
consultant for Sullivan Industries.
1991 - 1997
Developed and led teams of 10 to 100 in the telecommunications industry, helping
them double production, finish operations ahead of schedule and frequently below
budget.
Education
University of Scranton, Scranton, PA

M.B.A., 1993
Ohio State University, Columbus, OH
B.S. Engineering, 1988
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as Project Manager.
 Planned, directed, and managed designated projects.

 Ensured that objectives were accomplished in accordance with outlined
priorities.
 Analyzed results of operations to discover more efficient ways to utilize
resources.
 Coordinated the successful simultaneous development of several projects.
 Delegated responsibilities and designed time schedules.
 Negotiated contracts that ensured quality.
 Reviewed project status reports during each operational phase.
 Prepared weekly project status reports for management.
Experience
JTF Industries, Chicago, IL

Project Manager, 1998 to Present
Streamlined shipping operations process, which was adopted by all JTF warehouses
nationwide, resulting in an annual corporate savings of $3.3M. Directed and
coordinated activities of projects through delegated members of project teams.
Vox Technologies, Chicago, IL

Project Manager, 1993 - 1998
Consolidated three divisions of a project management team, while still meeting high
production goals, resulting in an annual savings of $1.1M. Designed model to more
accurately predict project costs. Increased productivity of field work force by 38
percent, and reduced overall costs by 17% through increased efficiency.
Education
University of Chicago, Chicago, IL

B.S., Economics & Business, 1992
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
A challenging and rewarding position as Project Manager.
SUMMARY OF ACCOMPLISHMENTS
 Planned, directed, and coordinated activities of designated projects.
 Ensured that aims, goals and objectives were accomplished in accordance
with outlined priorities, time limitations, and funding conditions.
 Analyzed results of operations for substantial gains and more efficient
utilization of resources.
 Developed staffing plans, work schedules, budgets, and time lines.
 Coordinated the successful simultaneous development of several projects.
 Negotiated contracts that ensured quality and met standards.
 Recruited or requested assignment of personnel.
 Reviewed project reports and schedule status at each phase.
EXPERIENCE
Project Manager - (January 1995 to Present)
Zoot Dynamics, New York, NY
 Developed a time keeping labor cost system used by cost engineers to

maintain construction performance and schedule within budget.
 Directed and coordinated activities of project through delegated subordinates.
 Selected most appropriate maintenance management system at reasonable
cost for management operations.
Project Manager - (August 1989 to January 1995)
XYZ, Inc., Gettysburg, PA
 Developed a model to predict the usage of funds.

 Prevented a halt in contract operations by warning of a need to begin a
renewal process 90 days before exhaustion of funds.
 Increased productivity of field work force by 43% and reduced costs by 20%
through improvements in efficiency.
 Reduced time and attendance reporting for a 350 employee service
organization by 56%.
Project Manager - (October 1987 to August 1989)
Zippy Construction, Inc., Richmond, VA
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Property Manager
• Accredited Real Estate Manager.
• Federal Assisted Housing Manager
• Housing Management Certification.
Experience
Century Real Estate, Quincy, IL

Property Manager, 1997 to Present
Directed property management of five apartment complexes. Implemented policies
and procedures manual for four staff property managers. Created and implemented
property management programs for residential and commercial properties.
Helman Brothers Real Estate, Chicago, IL

Assistant Property Manager, 1993 to 1997
Assisted in directing property management of seven apartment complexes. Handled
all phases of negotiations. Responsible for conducting tenant credit checks,
supervising move-in process, dealing with complaints, and scheduling maintainence.
Education
Chicago City College, Chicago, IL

A.A., Business Management, 1993
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a public accountant.
 Fundamental accounting knowledge.
 Efficient, detail-oriented, highly organized
 Strong analytical and problem solving skills.
 Proficient in Axapta, ONYX (CRM database), QuickBooks, ADP PC/Payroll for
Windows, Microsoft Office, Excel, Access, Great Plains, FileMaker Pro, Adobe
Photoshop, PageMaker, PowerPoint, Macintosh OS, PC, Windows 95/98/XP.
Experience
1999-Present Accountant-Manpower, Inc. Allentown, PA
Responsible for monthly billing totaling $7M. Produced monthly aging, open invoices,
sales and revenue recognition reports. Responsible for payroll processing for over
500 employees including timesheets, payroll reports, and set up for new employees
on the ADP payroll system. Collaborated with the Accounting department to update
the general ledgers, journal entries submissions and Axapta accounting program.
Streamlined complicated pricing and billing process to improve efficiency by 23%.
Maintained accurate and comprehensive contracts database for over 1000 clients.
1995-1999 Staff Accountant-Hertzel Properties Philadelphia, PA
Provided bookkeeping/accounting for real estate management and real estate

development. Managed up to 20 bank accounts, performed bank reconciliations,
generated cash management reports, posted to the general journal and general
ledger, A/P, A/R, created chart of accounts, generated P&L reports, Balance Sheets,
and Excel spreadsheets and managed payroll. Cut checks, created bills, and
produced open A/R reports.
1992-1995 Bookkeeper-R.B. Fabrication Hazelton, PA
Updated and maintained accounts payable and receivable. Upgraded system from
manual to Quick Books and Excel database. Prepared monthly financial statements
and payroll.
Education

B.A., Accounting, Minor, Psychology 1992
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Government administrator position that deals with public administration issues.
Qualifications
Successfully designed new organizational systems for increased productivity.
Excellent public speaking and presentation abilities.
Able to develop strong rapport quickly.
Proficient in all major computer operating systems.
Experience
Office of Energy Policy, Alexandria, VA

Contract Administrator, 1996 - Present
Provided contract management support to Operations, Functional and Project
Managers to facilitate effective contract strategies.
Office of Housing & Urban Development, Richmond, VA

Service Representative, 1990 - 1996
Provided information and assistance to the general public on a wide range of housing
issues including low-cost housing options and HUD'S first time home buyer
programs.
Education
Cedar Grove College, Richmond

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position in Public Relations.
Highlights
Weekly columnist, Georgetown University Daily Sun
National American Speech Association Finalist, Persuasive Speaking
Competent, motivated, and enthusiastic
Experience
Swanson Consultants, Washington, DC

Public Relations Assistant , 1995 - Present
Helped direct and coordinate PR activities for numerous companies, including Nike,
Phillips Corporation, and Starbucks. Specialized in targeted media promotions.
New Era Fashions, Washington, DC

Public Relations Intern, 1994 - 1995
Developed and implemented public relations campaign for a major, new-age fashion
company. Coordinated development of design and ad copy for all promotional
materials. Represented company at city-wide fashion shows.
Education
Georgetown University, Washington, DC

B.A., Business Communications, June 1994
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Public Relations Director
Strengths
Account management, event planning, publicity management, media relations.
Summary
• Handled all facets of public relations operations.

• Coordinated press conferences & national press tours.
• Managed $350,000 annual public relations budget.
• Organized special media events.
Major Accounts
• Pepsi Cola
• Delco
• Intech
Experience
New Image, Inc., New York, NY

Public Relations Coordinator, 1996 - Present
Organized and coordinated annual fundraising gala. Led targeted PR outreach
program designed to tap into previously over-looked markets. Successfully
maintained numerous $2M+ accounts.
Sphiron Pharmaceuticals, New York, NY

Public Relations Representative, 1990 - 1996
Orchestrated major media placements for new products. Assisted with media events.
Responsible for answering telephone, fax, and email inquiries. Established contacts
with editors and other press personel. Wrote press releases.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE:
To obtain a public service management position with the California State

Government.
EXPERIENCE:
U.S. SENATE FINANCE COMMITTEE
Washington, DC
Professional Staff Member, 1999-Present
1. Organized committee hearings and developed briefing materials for

committee chairman, members and staff.
2. Worked with Federal Reserve Bank to develop regulations and briefings.
3. Served as liaison to various international monetary institutions, including the
IMF.
4. Researched and drafted legislation and policy documents.
5. Traveled extensively throughout Europe, Mexico and South America.
U.S. CONGRESSWOMAN RACHAEL WILKINS (R-Texas)

Washington, DC
BUDGET DIRECTOR, 1997-1999
1. Supervised all budgetary expenses for Ms. Wilkins' department and staff.
2. Served as principal spokesperson in local media regarding her budget
positions.
3. Developed a comprehensive expense strategy for her group.
4. Assisted in the election campaign and in the writing of the platform.
DEPUTY BUDGET DIRECTOR, 1995-1997

Washington, DC
1. Handled all budget forecasting and bookkeeping.

2. Assisted the Director in setting budget policy and reporting to Ms. Wilkins
REPUBLICAN ELECTION COMMITTEE

Sacramento, CA
STAFF MEMBER, 1990-1995
1. Managed day-to-day affairs for the State branch of the Election Committee.
2. Assisted in creating election literature and advertising.
3. Helped recruit other staff members and volunteers.
EDUCATION:
RUTGERS UNIVERSITY
New Brunswick, NJ
BA, Political Science
Student Council Treasurer - Elected Position
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as public worker in construction for the City of Fort Wayne.
Achievements
• Involved in all aspects of construction of St. Mark's Children's Hospital.
• Directed a team of 40 builders from blueprint to final stages of construction.
• Developed and implemented time-saving estimation procedures.
• Proven ability to train and motivate teams.
• Five years of interstate highway construction.
Experience
Construction Worker, 1997 - Present

Helman Brothers Construction, Fort Wayne, IN
Performed work on interstate highways including lane expansion, improving road
signage, and highway repaving.
Apprentice, 1996 - 1997

Jones Construction, Fort Wayne, IN
Worked with carpentry team at Cedar Grove Housing Association.. Assisted with all
aspects of carpentry for this 400-unit apartment complex.
Education
Carpenters Local 27, Fort Wayne, IN

Certificate, Construction, 1997
Cumberland Valley High School, Fort Wayne, IN

June 1995
References
References available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging position as a purchasing agent in a growth-oriented organization, which

offers diverse job responsibility and the potential for advancement.
Skills
• Proven ability to streamline operations, while maintaining top performance.

• Effective use of statistical models to predict outcomes.
• Ability to delegate, manage, and prioritize.
Experience
Hillcrest Industries, South Bend, IN

Purchasing Agent, 1995 to Present
Calculated monthly and yearly material requirements to facilitate purchase and
delivery of raw materials. Negotiated contracts with suppliers. Coordinated all
aspects of material planning and stock room material flow.
Delta Technologies, Detroit, MI

Distribution Center Manager, 1990 to 1995
Streamlined shipping process, resulting in an annual savings of $1.2M. Developed
computerized spreadsheets to track daily receiving, packaging, and shipping.
Education
University of Detroit, Detroit, MI

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a purchasing manager.
• Negotiated reduced prices with vendors, resulting in $2M savings.
• Sourced products internationally.
• Worked with diverse populations, conversant in Spanish.
• Developed experience in a variety of purchasing activities.
Experience
Byron Technologies, Columbus, OH

Purchasing Supervisor, 1997 - Present
Directed all plant purchasing functions.
Negotiated purchase orders for all production materials.
Developed purchasing agreements and contracts.
Orchestrated plant-wide inventory planning meetings.
Giant Foods, Columbus, OH

Purchasing Coordinator, 1992 - 1997
Supervised the activities of four buyers in food warehousing environment.
Negotiated pricing of annual purchases in excess of $20M,
Conducted staff training and evaluation.
Education & Training
Ohio State University, Columbus, OH

B.S., Business Administration, 1992
Certified Purchasing Manager, 1994
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Key leadership position in a fast-paced technology company with varried

responsibilities and the potential for advancement.
Experience
Software quality assurance and testing experience in a wide variety of environments.

Functionality, compatibility, reliability, usability, installation, security and related test
methodologies. Testing of web application, client-server, network, multimedia, and
database projects on Windows, Macintosh and Unix operating systems. Leadership
roles in creation and execution of QA and testing processes, test strategies and
plans, and bug documentation and regression. Comfortable working solo and in a
team environment. Extensive training in software testing theories and procedures.
Employment History
Quintex Systems, Akron, OH

Founder & Director, 1997 to Present
(QA testing company)
DiTech Industries, Akron, OH

Quality Assurance Engineer, 1993 to 1997
Harrison Consultants, Pittsburgh, PA

CFO 1987 to 1993
First Financial, Pittsburgh, PA

Loan Officer, 1982 to 1987
Education
University of Pittsburgh, Pittsburgh, PA

B.S, Economics, 1982
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as Quality Control Manager.
Summary
Proven history of successful management and production quality control. Expert at
streamlining operations, increasing efficiency, and improving overall product quality.
Qualifications
• ASQC / CQE Certified

• Proven team building skills.
• Excellent interpersonal communications skills.
• Strong analytical ability.
• Comfortable working in a wide variety of environments.
Experience
Johnson Building Materials, Atlanta, GA

Quality Control Manager, 1996 - Present
Responsible for all levels of quality control/quality assurance.
Monitored chemical and physical test procedures and results.
Maintained X-ray calibration and certification.
Certified cement and updated certificates as needed.
Identified, developed and secured alternate raw materials.
Worked closely with the production and shipping departments.
SpiroTech Industries, Atlanta, GA

Supervised the assembly of over 2000 products daily.
Managed 30 production line workers.
Coordinated machine maintenance.
Education
Emory University, Oxford, GA

B.A., Economics & Communications, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a real estate sales manager or broker.
• Drafted and negotiated sales and purchase contracts.
• Trained and motivated real estate sales teams.
• Strong rapport with customers, resulting in numerous referrals.
Professional Experience
Hoover Reality, Atlanta, GA

Sales Manager, 1998 - Present
Managed operations of an eight-person sales team. Drafted loan documents and
negotiated loan terms and conditions. Advised lenders on land use issues. Prepared
commercial purchase and sales agreements.
First USA Properties, Atlanta, GA

Salesperson, 1993 - 1997
Examined and evaluated prospective commercial and residential properties.
Responsible for making offers, closing deals, and initiating resale activity. Negotiated
final sale prices with buyers. Dealt with lawyers to create contracts.
Education and Training
State of Georgia
Real Estate License, 1993
University of Georgia, Athens, GA

B.A., Real Estate Management, 1992
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
QUALIFICATIONS
Outstanding communication, presentation, and sales skills.

Strong ability in personnel interviewing, training, and motivating. Skilled in
organization and office procedures.
Ability to achieve immediate and long-term goals and meet operational deadlines.
EXPERIENCE
Development Corporation, St. Louis, Missouri, XXXX-XXXX

Vice President
Residential and commercial real estate development company.
 Planned successful marketing and advertising strategies targeting and

developing new accounts, bringing more businesses and greater economic
support to the city.
 Expanded customer base through a variety of effective sales techniques.
Any Bank, St. Louis, Missouri, XXXX-XXXX

Consumer Banking Manager-Supervisor
Promoted 5 times in 10 years from Teller to Consumer Banking
 Interviewed, trained, supervised, and evaluated up to 22 employees.
 Identified and resolved conflicts between public and bank, employees and
management, clarifying work relationships and alleviating communication
problems.
 As Secretary to Board of Directors attended monthly board meetings, took

minutes, and handled all Board correspondence and directives.
 Initiated promotion of bank products utilizing various marketing and

advertising methods.
EDUCATION
St. Louis Business & Careers Institute, St. Louis, Missouri

Office Management Courses, XXXX-XXXX
 Banking Courses, Seminars, Workshops

American Institute of Banking
Introduction to Supervision
Commercial Loans Principles of Banking
 First of America Corporation

Building Retail Business
Managing Retail Business
COMMUNITY INVOLVEMENT
Alpha Alpha Alpha Charitable Sorority, Past President, Vice President, and Secretary
Business Education Association, member American Business Club (AMBUCS),

Sergeant-at-Arms, Past Secretary
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Education

B.A., English & Communications, 2000
Magna cum laude.
Editor, University Year Book
Strengths
Excellent verbal communication skills, both written and oral.

Self-motivated, hard working.
Comfortable working alone or as part of a team.
Skills
• Detail-oriented.
• Strong written and verbal communication skills.
• Transcription and proofreading experience (70wpm., 10-key).
• Windows 95/98/2000/NT environments.
Experience

Manager, Office of University Yearbook, 1998 - 2000
Carolina Savings Bank, Chapel Hill, NC

Seasonal Teller (Summers & Winters), 1996 - 1999
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Receptionist.
Skills
• Transcription (70wpm., 10-key).

• Accurate. efficient, and detail-oriented.
• Strong written and oral communication skills.
• Word, WordPerfect, Excel, Lotus 1-2-3, Windows 95/98/2000/NT.
Experience
JFT Industries, Lafayette, LA

Receptionist, 1997 to Present
Answered phones and responded to email or fax inquiries. Managed mail and client
traffic for this 80-employee company. Drafted correspondence for eight individual
managers. Produced quarterly company reports.
Beverly Healthcare, Lafayette, LA

Receptionist, 1994 - 1997
Answered phones and greeted customers. Coordinated computerized appointment
calendars for a staff of ten.
Education
Frostburg State University, Lafayette, LA

A.A., Liberal Arts, 1996
References
References available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a Recruiter.

• Successfully recruited and placed a wide spectrum of candidates in the technology,

financial, and engineering industries.
• Managed high volume of clients.
• Persuaded hundreds of client leads through personal marketing.
• Conducted extensive research and recruiting via the internet.
Experience
Jenson Company, Fargo, ND

Recruiter, 1996 - Present
Responsible for all aspects of locating and placing financial and technical
professionals.
Recruiting Resources, Fargo, ND

Human Resources Manager, 1990 - 1996
Managed all contracts in this financial staffing agency. Provided clients with job leads
electronically, via uploading employment opportunity information to internet job
boards. Represented the company at conventions. Interviewed and screened
candidates.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To find a challenging position at a growing scientific instruments company.

Work Experience
Researcher, September 2000 - May 2001

Joe's, Inc, San Mateo, CA.
1. Prepped and analyzed samples of the Company's line of microscope cleansers.

2. Ran daily quality control tests for all lab equipment.
3. Interacted with clients to test their equipment and advise on storage.
4. Researched the effect of aging on various product models.
5. Trained new employees in the lab.
Research Assistant for Dr. Joe Jay, June 1999 - September 2000
Biology Department, University of California, Sacramento
 Assisted in a field study done on the effects of fluoride on synthetic enamel.

 Observed and collected specimens to be brought back to the lab for further
testing.
 Recorded various data and set up computer equipment in the field.
Desk Attendant. September 1997 - May 1999

IHC Hospital
 Signed visitors and doctors in and out of the hospital.

 Completed admittance paperwork and issued security clearance.
 Answered the telephone and gave out general hospital information.
Camp Counselor. May 1997 - August 1997

Girls Camp of San Mateo
 Supervised and interacted with inner-city children.

 Planned weekly activities and agendas for campers.
 Led a weeklong wilderness survival seminar for teens.
Education
Bachelor of Science in Biology, September 1993 - May 1997

University of San Mateo, San Mateo, CA
1. Financed 100% of education through part-time work and student loans.

2. Graduated Magna Cum Laude (GPA: 3.9/4.0)
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Retail Clerk position with a growth-oriented company that offers challenging

responsibilities and the potential for advancement.
Skills
Excellent attendance record.

Willingness to take on added responsibility.
Strong sense of ethics.
Coordinated successful national marketing campaigns.
Employment History
Value Plus Department Store, Shreveport, LA

Retail Clerk, 1997 - Present
Handled all customer requests and inquiries. Responsible for arranging store displays
of feature merchandise and dressing store windows.
Shoe Show, Monroe, LA

Clerk, 1994 - 1997
Responsible for all aspects of customer service, making bank deposits, and securing
store at close.
Education
University of Louisiana, Shreveport, LA

Cedar Cliff Community Colleges, Monroe, LA

A.A., Liberal Arts, 1993
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging Retail Management position in a fast paced environment that will allow
for personal growth and career advancement.
• Retail Manager with experience with a major department store chain. Skilled at
planning and budgeting; employee training; adherence to company standards; and
customer relations.
• Redesigned Klein's floor layout, resulting in a more attractive store and a 300%
increase in customer traffic.
• Averaged 17% year-to-year sales increase.
Experience
Klein's Department Store

Store Manager, 1998 - Present
Increased sales volume by 150% in less than three years. Designed more attractive
merchandise presentation strategies and special marketing campaigns, resulting in
increased store traffic and profits. Hired and trained sales staff. Increased store
inventory and expanded merchandise purchases. Responsibilities included
purchasing, merchandising, customer service, and all facets of running a department
store.
Strands Department Store

Men's Department Manager, 1996 - 1998
Promoted from hourly position. Responsible for increased sales through use of
aggressive city-wide marketing campaign and more attractive department layout.
Daily operations included cash deposits and inventory control.
Education
Portland State University, Portland, OR

President, Business Ethics Society
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a Sales Manager.

• Coordinated accounts for several multi-national corporations.

• Initiated successful venture into key Latin American markets.
• Developed online network linking salesmen, retailers, and factories.
• Strong background in sales, marketing, merchandising, and staff development.
Experience
Ashton & Crawford Inc., New York, NY

Bank Manager, 1996 - Present
Managed deposits of over $25M and loans of $8M. Supervised and motivated a team
of twelve employees. Worked directly with top executives of national and
international corporations to deliver excellent service on loans and deposits.
Sullivan Consultants, New York, NY

Manager, 1990 - 1996
Controlled second largest investors' portfolio after only three years with the firm.
Consistently high ranking sales performance.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
PROFILE:
Top-performing, customer service-focused sales professional. Two years of
laboratory sales experience in academic and biotech accounts. Exceptional success in
territory expansion.
1. Currently 4th in the company for overall sales (out of 39 reps)

2. 15% Growth in sales and 20% Growth in gross profit (each year)
3. Selected by the Vice-President of Sales to help train new sales reps.
EXPERIENCE:
Dock Scientific, Inc.
October 1999 - Present
Sales Representative, Life Science Lab Tools
Provide researchers with the right laboratory tools to meet their goals. Manage
existing accounts and develop new ones in the Bay area.
INTERNSHIP:
San Mateo Hospital Consortium
July 1998 - July 1999
Intern, Hospital Rotation Program Worked with a consortium of six local hospitals,
rotating through each department and learning the functions and needs of all of
them.
TRAINING:
Clinical Rotation : Hematology
Experiences: Manual smear preparation, differentials, sedrates. Use of Coag-a-Mate,
Cell Dyn 3000 and 1400.
Clinical Rotation: Blood Bank
Experiences: Type and screening, crossmatching, coombs testing eluates, enzyme
panels, and antibody identification.
Clinical Rotation: Microbiology
Experiences: Plating incoming specimens, gram staining, routine cultures, microscan
inoculation and reading, ova and parasites, TB procedure, blood cultures, fungal
cultures, and serological testing.
Clinical Rotation: Chemistry
Experiences: Lipid profiles, iron binding procedures, therapeutic drug monitoring,
and osmolality. Experience with the Abbott TDX/FLEX, IMX, and the AXSYM. Also the
J&J Vitros 250 and Dade Stratus II.
EDUCATION:
San Mateo College, San Mateo, CA September 1994 - May 1998
Bachelor of Science in Clinical Laboratory Science
REFERENCES:
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging Sales Support position in a fast paced environment that will allow for
personal growth and career advancement.
Skills
• Excellent written and oral communication skills.

• Accurate. efficient, and detail-oriented.
• Proficient with IBM and Macintosh environments: Word, Excel, Lotus 1-2-3, and
Windows 95/98/2000/NT.
• Drafted memos and reports.

• Responsible for all correspondence and maintaining phone systems.
• Handled all staff travel arrangements.
Experience
Lincoln Financial, Reno, NV

Sales Support Manager, 1998 - Present
Handled all internal and external sales department communication. Drafted quarterly
business reports. Answered phone, fax, and email inquries. Provided sales teams
with off-site support duing out-of-office meetings.
Sullivan Brothers Consulting, Reno, NV

Administrative Assistant, 1996 - 1998
Provided all aspects of administrative support including word processing, filing, and
telephone support.
Education
Reno Community College, Reno, NV

A.A., Marketing, 1996
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position as a Systems Developer, Project Manager, or Senior Systems Analyst that
utilizes my knowledge and experience and provides me with versatile and
challenging responsibilities.
Strengths
Proficient or familiar with a vast array of programming languages, concepts and

technologies., including, but not limited to: Perl, C, C++, English, HTML, CGI, Unix,
OS/2, MS-DOS, Java, JavaScript, SQL, i80x86 and 65x02 assembly, COBOL, emacs,
vi, REXX, device drivers, compiler and language design, user interfaces, databases,
client/server, telecommunications, debugging, reporting, and optimization.
Experience

Felding Industries, Reno, NV
Performed enhancements on existing systems. Provided on-call PC and mainframe
support for more than 300 employees. Met with department heads on an individual
basis to determine their exact upgrade needs.
Lead Programmer, 1994 - 1998

Hertz Professional Travel Services, Pittsburgh, PA
Responsible for all aspects of acquiring, installing and administering LAN hardware
(Intel-based PCs, thin Ethernet and twisted pair); network operating systems (Novell
Netware 2.15c and 3.12; OS/2 Warp; Windows 95); end-user software applications;
and telephone networks (NorStar-PLUS Prelude and Cinphony Automatic Call
Distributor). Responsible for designing, implementing, debugging and documenting
the following FoxPro systems: networked reservations, trip scheduling, billing and
reporting; real-time call entry and vehicle dispatching; interfaces to electronic billing,
automated eligibility verification, remote accountability and quality assurance
services.
Education

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Professional Objective
Set Designer
Freelance Set Design, New York, NY
• Annie Get Your Gun, 42nd St. Theatre

• Othello, Madison Avenue Theatre
• Jerry's Life, TriStar Features, Television
• Love is Strong, Virtual Films, Music Video
Experience
Scene Masters, New York, NY

Set Designer, 1997 - Present
Worked in all aspects of film, theatre, television, and commercial set design. Created
original sets and refurbished pre-existing ones. Negotiated materials contracts with
vendors.
TirStar Films, New York, NY

Set Designer, 1992 - 1997
Designed motion picture, theatre, and television production sets. Prepared scale
drawings for use in set construction.
Education

B.A., Theatre Arts, 1991
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A position in Shipping & Receiving that will utilize my extensive warehousing
experience.
Summary
Motivated, results-oriented, and highly efficient. Ability to lead teams of diverse

members and assist them in reaching individual and group goald. Proven leader with
excellent communication abilities. Computer literate.
Experience
Williams Paper Supplies, Albany, NY

Shipping/Receiving Clerk, 1995 - Present
Revised departmental operating procedures. Streamlined shipping process, resulting
in $500,000 in annual savings. Researched competitive shipping prices with
numerous delivery services. Maintained departmental records and invoices.
Greenhouse Supplies, Albany, NY

Shipping/Receiving Assistant, 1990 - 1995
Recieve and document all shipments. Process purchase orders and daily reciepts.
Notify department of deliveries. Train new employees and delegate duties. Process
outbound shipments for FedEx.
Education
Central Daulphin High School, Albany, NY

Graduated, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Summary
An accomplished Information Services professional with extensive experience in
bringing cutting-edge technology to corporate clients. Proven ability to conduct
accurate needs analysis, solve problems, assess technical capabilities, conduct
strategic planning, build and motivate teams, and manage projects.
Professional Experience
Delta Corporation, Charlotte, NC

Software Engineer Manager, 1994 - Present
Project lead for Verilog-to-Ikos model generation program. Responsible for
specifying, designing, coding, and testing program, as well as handling field support
issues. Later promoted to manage development team for automated ASIC/IP model
generation utilities.
IBM Corporation, Atlanta, GA

Technical Consultant, 1990 - 1994
Provided new business sales support to global sales and marketing. Responded to
RFPs, delivered briefings to C-level prospects on Internet strategy and related
technologies: Won contracts totaling over $20M/year in new revenue. Completed
business re-engineering consulting and managed e-commerce and interactive
application development projects for Global 500 clients.
Education

B.S. Computer Science, B.A. Communications, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To obtain a software developer position that allows me to learn new technologies
while utilizing my experience developing web-based applications as well as my
knowledge of ASP, HTML, VBScript, and JavaScript.
Computer Skills
Languages: ASP, HTML, DHTML, XML, CSS, VBScript, JavaScript, PL/SQL, C, C++
Databases: MS SQL Server 7.0, Sybase DMBS, MS-Access
Operating Systems: Windows NT 4.0, Windows 98, UNIX
Software: MS Visual Studio/InterDev 6.0, Windows NT 4.0 Option Pack/IIS, Real
Media, Adobe Photoshop 5.0, Adobe Premier 5.0, MS Office 2000
Experience
ABC Finance, Any City, Any State, May 2000 – Present. Software Engineer
Provides institutional analyst estimates, research reports, and tools to investment
decision-makers throughout the world.
 Work with a team of 5 to develop ABC.net, a web-based application tool that

will be marketed to financial professionals to help them make investment
decisions by providing earnings estimates, real-time notes, broker research,
company fundamentals, and the ability to incorporate users’ own data.
 Responsible for developing company snapshot area, company consensus area,
company fundamentals area, broker screening area, and research screening
area of the ABC.net application as well as the original design of the
application’s menu and its navigation functionality.
 Work with ASP, HTML, VBScript, JavaScript, XML, XSL, CSS, and MS SQL
Server to develop the ABC.net product.
 Utilize input from marketing and product management to develop the look
and functionality of the application to meet customer needs.
 Design the application to meet the users’ requirements document.
 Developed a demo version of the product to solicit and incorporate feedback
into the design.
 Design document research area that allows user to customize search by
selecting search criteria of interest.
Experience Gained While Pursuing Degree
Any State Medical, Any City, Any State, Part-Time 1996 –1999. Student Assistant
 Organized and maintained database using MS Access to provide accurate

patient records.
 Collected and entered data for invoicing and billing for the department.
Education
Any State University

Bachelor of Science, Computer Science
Cumulative GPA: 3.0/4.0; Major GPA: 3.4/4.0
Dean’s List – 3 Semesters
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a Software Engineer and the possibility of career
advancement.
Keywords
UNIX, C, C++, Visual Basic, Solaris, M68000 Development, SGI, DEC, VAX, System
Servers, Intel 8086 Assembler, VMS, MS/DOS, Pascal, LISP, FORTRAN, Basic, Macro-
II. ClearCase, HMS, TeamWare, SCCS, RCS.
Employment History
1997 - Present Engineer
Arteck Industries, Scranton, PA
Worked on product planning and prototyping. Set up firewall and LAN consisting of
Linux and Windows machines. Set up Linux web server running Apache, and wrote
Perl code to run on the server.
1993 - 1997 Software Engineer

Java Systems, Harrisburg, PA
Created web sites and documentation, using HTML, to manage various projects.
Wrote design document, test plan, and user documentation. Enhanced HP-UX C
library functions, such as setmntent, for reliable shared access to the mount table.
Developed a new libc function, delmntent, and fixed defects in other functions. Work
done in C and UNIX using ClearCase.
Education
B.A. Computer Science, 1993

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a staff journalist for a major metropolitan newspaper.
Highlights
• Feature of the Year, 1998, for: "The Decline of Main Street, USA"
• Wade Teagle Fellowship in Journalism Studies, 1992
• Morris K. Udall Award for Outstanding Undergraduate Journalism, 1990
Employment History
Harrisburg Patriot News, Harrisburg, PA

Managing Editor, 1997 - Present
Supervised a staff of twelve people. Generated new story ideas for features.
Responsible for all aspects of editing, writing, and reporting.
Athens Journal, Athens, OH

Sports Reporter, 1993 - 1997
Covered local sports at high school and college levels. Averaged feature sports
stories each week and numerous shorter game summaries.
Education

B.A., Journalism, 1993
Morris K. Udall Award for Outstanding Undergraduate Journalism
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a statistician in which I can fully utilize and further develop
the professional skills that I have acquired in my ten years of applied research.
- In-depth knowledge of multivariate calculus; linear algebra; probability; and

statistics.
- Ability to perform rate-making or reserving analysis.
- Effective oral and written communication.
- Familiar with Windows, UNIX, DOS, and other systems.
- Extensive software knowledge: SAS, STATA, SPSS, SPLUS, Excel, and others.
Experience
Statistician, 1995 - Present

Biogen Industries, Dallas, TX
Design and analysis of phase II and III clinical trials. activities on trial and project
level in cross-functional teams with members on both sides of the Atlantic. Panning
of large-scale long-term trial. Analysis programming in SAS.
Statistician Assistant, 1990 - 1995

Performed statistical analyses required for two extramurally funded projects
concerning mentally ill offenders and consumers of community mental health and
drug treatment services. Duties included statistical analyses, coding and derivation of
variables, and preparation of reports and presentations.
Education
B.A., Economics & Statistics, 1990

Jacob Smith
123 Main Street · Atlanta, Georgia 30339
Home: (555) 555-1234 · Cell: (555) 555-1235
ADVERTISING.COM San Francisco, CA
Director of Strategy 7/00 - Present
1. Developed strategic initiatives to expand competencies of an interactive

advertising agency.
2. Advised executive management on strategic direction.
3. Established company positioning to be communicated to clients, the media
and investors.
4. Created a comprehensive business plan and financial projections for a new
business service.
5. Designed a new client billing system to streamline internal operations and
better manage resources.
Business Development Manager 10/99 - 7/00
1. Formed strategic alliances with traditional advertising agencies and media

outlets.
2. Actively worked to develop a business development pipeline and set targets
for the Company.
3. Assisted business clients with their alternative media strategies.
4. Lectured at Jupiter Conference on effective email marketing strategies.
AD ADVICE, INC. San Francisco, CA

Associate Consultant 6/97 - 10/99
1. Developed new business opportunities as part of an advertising related

consulting firm.
2. Directed large client engagements in a variety of industries, including
healthcare, transportation and energy.
3. Part of team that increased West Coast revenue by 75% in a one-year period.
4. Developed intellectual property regarding the design of advertising campaigns
around strength of stock price.
5. Conducted strategic implementation of ad buying strategies at various
Fortune 100 clients.
Analyst Consultant 7/93 - 6/97
1. Worked on various client engagements to improve advertising and media

buying effectiveness.
2. Assisted clients with obtaining and analyzing advertising-based market
research data.
3. Designed a competency assessment model to assist the firm in evaluating
consultant performance.
4. Conducted research in support of specific intellectual property articles written
by the firm's partners.
5. Consistently received high satisfaction ratings from executive clients.
EDUCATION
CORNELL UNIVERSITY Ithaca, NY
1. Bachelor of Science - Economics (with a concentration in Advertising). 1989 -
1993
2. Honors: Dean's List (1992 - 1993).
REFERENCES
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as Superintendent.
PERSONAL
• Ability to supervise, manage, and motivate work crews.

• Capable of handling multiple projects simultaneously.
• Proven commitment to success.
• Strong sense of ethics.
EXPERIENCE
Construction Supervisor, 1997 - Present

Brechbill Construction, Oceanside, CA
Constructed custom single family multi-residential, reconstructions, additions,
remodeling, light commercial, and tenant improvements throughout San Diego
County. Coordinated activities of subcontractors and company personnel to
successfully construct numerous speculation and turn-key projects. Scope of projects
included plot layout, excavation and grading, foundations, concrete and masonry,
framing, drywall, tile setting, flooring, cabinetry, window and door casework, interior
and exterior trim, exterior sheathing, fencing, decks, and roofing, Enforced all OSHA
and CAL-OSHA safety regulations.
Construction Supervisor, 1990 - 1997

Hartman Brothers Construction, San Diego, CA
Constructed high-end custom single family homes, multi-residential condominiums,
additions, and remodels throughout San Diego County. Started as Crew Foreman and
rose to Construction Supervisor, overseeing between 6 and 10 projects. Projects
included the extensive renovation of the La Jolla Country Club Condominiums.
EDUCATION
University of California, San Diego

M.S., Engineering, 1988
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as an English Teacher.
Certifications
Ohio Secondary Certificate in English, December 1997
Experience
English Teacher, 1997 - Present

Oak Park High School, Toledo, OH
• Taught American Literature & Writing Composition to 9th - 12th graders.

• Organized cooperative learning activities.
• Implemented portfolio grading system in literature classes.
• Incorporated new texts into standard curriculum.
• Tutored students seeking additional guidance with course work.
• Assessed student performance throughout the term.
• Conducted individual student conferences.
• Chaperoned field trips and school dances.
Student Teacher, 1996 - 1997

Urbana High School, Athens, OH
• Taught American Literature to a diverse group of students.

• Implemented creative curricula utilizing outcome-based education & alternative
assessments.
• Wrote and taught dynamic lesson plans.
• Tutored students after school and chaperoned field trips.
Relevant Interests
Speech & Debate, Theatre, Track & Field. I welcome the opportunity to coach
extracurricular activities.
Education
B.A., English, 1996

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To further my career with a growth-oriented firm that will allow me to utilize my
knowledge and experience as a technology manager.
Keywords
Perl, MySQL, Linux, Apache, Mason, XML, XSL, HTML, JavaScript, Java, MS C++,
ASP, 8086 Assembly, Fortran, COBOL, network firewall and hack-proof server
installation and configuration, and automatic mass website building.
Experience
Palmer Technologies, Dallas, TX

Manager, 1996 - Present
Organized and managed various computer projects. Supervised a research and
development team of fifteen employees. Designed and implemented new employee
training programs.
Tower Systems, Dallas, TX

Lead Programmer, 1992 - 1996
Developed part of the core of the product TowerWorks: an administration platform
for ASP (Application Service Provider). Developed tools for customization and
integration with third party products. Designed and programmed the Unix
provisioning system.
Education
University of Richmond
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Executive-level position with responsibilities in Technical Support and Customer
Relations.
Strengths
• Project Management Team Building & Leadership.

• Staffing & Budgeting Planning & Scheduling.
• Resource Planning & Allocation Multi-Project Administration.
• Product Development (Software, QA, Documentation)
• Process Improvement.
• International Customer Service and Support.
• Call Center Management, Telephony, Computer Telephony Integration.
• Service Delivery Systems and Quality Management.
Acomplishments
• Directed the customer service and technical support for a $100M software
company.
• Implemented a global strategy for measuring and improving international service.
• Negotiated service contracts with Fortune 500 companies.
• Instituted formalized program schedules, periodic program reviews.
• Managed the delivery of multiple simultaneous products including the introduction
of new technologies.
Experience
Billings Corporation, Houston, TX

Director of Customer Relations, 1997 - Present
Provided strategic direction and operations management for the customer service
division of a multinational software company.
Delta Software, Houston, TX

Director of Customer Service, 1993 - 1997
Directed all aspects of client relations and technical support.
Anderson Associates, Austin, TX

Manager of Customer Services, 1990 - 1993
Developed a special consulting brance that was designed specifically to meet the
computing needs of small business owners in the Austin area.
Education

Affiliations
• Member - Texas Customer Service Association

• Member - American Society of Technical Professionals
Selected Publications & Presentations
Protecting Your Company's Server, presentation, New York, NY, 5/01

Customer Service in the New Century, presentation, Paris, France, 3/00
Tech Brainstorming, article, Houston Chronicle, 12/11/99
The Decline in Service Quality, presentation, New York, NY, 2/99
Understanding the Service Industry, article, Business Weekly, 9/02/98
References
• Available on request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position in Technical Support.
Strengths
• Project Management Team Building & Leadership.

• Process Improvement.
• Excellent oral and written communication skills.
• Proven ability to reach goals.
• Strong organizational and analytical skills.
• Excellent customer service skills.
• Detail-oriented.
Experience
Billings Corporation, Houston, TX

Technical Support Representative, 1997 - Present
Sporta Software, San Jose, CA
Provided effective and consistent technical support. Researched technical solutions.
Responsible for publishing and maintaining technical support webpage. Managed
staff of six technical support representatives.
Phoenix Corporation, Houston, TX

Customer Service Representative, 1993 - 1997
Performed tasks related to answering customer inquiries received via telephone, in
person, or through applications and correspondence. Interacted with customers;
provided program information, rules, regulations, laws and policy and procedures.
Education
Houston City College

References
• Available on request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
To find a temporary, full time position (approximately three to six months) in
customer service.
Accomplishments
• Completed three years of undergraduate coursework towards B.A. in Sociology

• Dean's List, 1999 - 2002
• Columnist, Student Newspaper
Skills
• Proficient in Word, PowerPoint, Excel and Access.

• Typing speed of 60 wpm.
• Data entry dictation
Employment History
Harrisburg YMCA, Harrisburg, PA

Assistant Youth Programs Coordinator, 1999 - Present
Part time position. Designed and implemented schedule of athletic activities and
educational programs for children in the YMCA afterschool program. Also served as
Assistant Summer Camp Director.
Staples Office Store, Harrisburg, PA

Customer Service, 1997 - 1999
Responsible for assisting customers with purchases, returns, exchanges, and special
orders.
Education
Pennsylvania State University, Harrisburg, PA

B.S., Sociology, Expected May, 2003.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A temporary administrative support position.
• Successful performance in a wide variety of assignments.

• Excellent office skills; typing 70 wpm.
• Windows 85/98/2000/NT, Word, Excel, PowerPoint.
• Quick response, available on short notice.
Experience
JFC Staffing, Hanover, PA

Temporary Agency Placement, 1998 - Present
Worked for several different firms. Frequently referred to new businesses by
previous clients.
Office Temps, York, PA

Temporary Agency Placement, 1996 - 1998
Held a variety of office positions, including providing PR ad copy for a new car
dealership and scheduling appointments for a casting agency.
Education
York College, York, PA

References
• Available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Textbook Editor.
• Over eleven years experience in textbook editing.

• Author of two major History Channel documentaries, "The Legend of Sir Francis
Drake" and "Freedom Bound: The Story of Nat Turner."
Employment Summary
Bayside Press, San Diego, CA

Project Editor, 1996 - Present
Managed development of first through third editions of twelve college-level projects,
including five texts, two workbooks, and six instructor manuals. Responsibilities
included editing, assisting product development team, and supervising editorial staff.
Holt Publishing, San Jose, CA

Editor, 1992 - 1996
Edited college-level history, English, and sociology texts. Drafted content and
coordinated efforts with authors, artists, editors, and production staff.
Education

B.A., History & English, 1990
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Information
Sex: Female
Date of Birth: 1/8/77
Height: 5’8’’
Weight: 125 lbs.
Hair: Blonde
Eyes: Blue
Experience
2001 SAN JOSE COMMUNITY THEATRE, San Jose, CA

Mrs. Tigerlilly in Beasts on the Horizon
SUMMER ARTS THEATRE, Tiburon, CA

Ophelia in Hamlet
STAGE NIGHTS CLUB, San Francisco, CA

Player, improvisation sketches
2000 ST. MARK’S CHURCH, San Jose, CA

Samantha, in Annie Get Your Gun
JAZZ FEST, San Francisco, CA

Dancer, opening and closing ceremonies
CASTRO THEATRE, San Francisco, CA

Extra, Death of a Salesman
Education
1999 - Present
SF ACTING WORKSHOP, San Francisco, CA

Courses in: Advanced Acting, Acting for Stage and
Television, Directing
SAN FRANCISCO STATE UNIVERSITY,

San Francisco, CA
BA in Fine Arts, Acting, 1998
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position in Theatre
Features
• Annie Get Your Gun, 42nd St. Theatre

• Othello, Madison Avenue Theatre
• Jerry's Life, TriStar Features, Television
• Love is Strong, Virtual Films, Music Video
Experience
Scene Masters, New York, NY

Set Designer, 1997 - Present
Worked in all aspects of film, theatre, television, and commercial set design. Created
original sets and refurbished pre-existing ones. Negotiated materials contracts with
vendors.
Baxter Theatre, New York, NY

Stage Manager, 1992 - 1997
Served as stage manager for numerous professional productions.
Education

B.A., Theater, 1990
References
• Available upon request.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position as a ticket agent where I can develop customer service skills
while helping others.
Summary
Extensive experience in customer service. Proficient with numerous computer

environments and applications.
Experience
United Airlines, Baltimore, PA

Ticket Agent, 1999 - Present
Assisted passengers with travel questions and screened boarding passes at departure
gate. Responsible for announcing fight schedule changes, meal inventory, and ticket
count.
Crown Prince Inn, Gettysburg, PA

Front Desk Attendant, 1997 - 1999
Responsible for handling guest inquiries, checking guests into rooms, scheduling
room reservations, and daily set up of hotel conference rooms.
Jim's Hardware, Gettysburg, PA

Sales Associate, 1995 - 1997
Duties included greeting customers, helping customers with hardware purchasing
needs, using computerized database to order specialty items, and securing the store
at close.
Education
Gettysburg Senior High School

Gettysburg, PA
Graduated, 1997
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
OBJECTIVE
Position as Personal Trainer / Strength Coach
SUMMARY
Physical Training Specialist.

Developed successful training programs for wide variety of clients.
Extensive rehabilitation experience.
Designed and implemented strength training courses for senior citizens.
Coached high school track & field for four years, resulting in two state championship
teams.
EXPERIENCE
San Diego State University • San Jose, CA • 1996 to Present

Strength Coach
Designed and implemented strength and conditioning programs for the SDSU
football, basketball, and baseball teams. Responsible for meeting with individual
atheletes to design unique meal plans that would meet their personal dietary needs.
Implemented the Pearson Method Off-Season Training Program, credited by many
for rapidly increasing athletes' strength and stamina.
Atherton YMCA • San Jose, CA • 1994 to 1996

Fitness Supervisor
Trained a group of twenty gym attendants, instructed CPR classes, organized
community fitness outreach program.
24 Hour Fitness • Mission Valley, CA • 1992 to 1994

Gym Attendant
Responsibilities included providing weight-lifting instruction, developing unique
fitness plans for individual gym members, insuring the safety of all patrons, and
scheduling proper maintenance on all gym equipment.
EDUCATION
University of California at San Diego • 1992

B.S., Physical Therapy
Jacob Smith
Home: (555) 555-1234 • Cell: (555) 555-1235
OBJECTIVE
A challenging position within the travel industry.

1. Ten years of experience in the travel industry.

2. Thorough knowledge of reservation systems and transactions processing,
including Sabre.
3. Strong customer service skills, with the ability to diffuse difficult situations.
4. Proficient in general office duties, including Microsoft Office and QuickBooks
Accounting.
EXPERIENCE
9/96- Present Travel by Numbers, San Jose, CA

Support Agent
1. Burst tickets and ensure correct formatting/dates of tickets processed.

2. Book hotel and rental car reservations for various corporate clients.
3. Use Sabre and other on-line engines to process tickets.
4. Create bundled packages that are unique to Travel by Numbers.
5. Respond to customer service requests and assist travelers with all needs.
4/94 – 9/96 Silver Seas Cruises, San Jose, CA

Sales Representative
1. Booked travel on the world’s highest rated luxury cruise line.

2. Assisted discerning guests choose cabin accommodations.
3. Provided corporate booking services to company sales groups.
4. Worked with a partner travel agency to book first-class airfares.
5. Assisted with the managing of the office.
3/90 – 4/94 Bus Tours by the Bay, San Francisco, CA

Tour Guide
1. Acted as bus tour guide for a San Francisco touring company.

2. Presented city information to international tourists and student groups.
3. Learned Spanish as a second language as part of the job training.
4. Assisted the Office Manager with general duties.
EDUCATION
Travel School of San Jose, CA, 1990
San Jose State University, San Jose CA 1989
(coursework in marketing completed)
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Travel Agent
Professional Accomplishments
Sales:
Negotiated wholesale or group travel fares to attract more business. Specialized in
discount travel packages for companies, civic groups, clubs, and other organizations.
Advertising:
Designed new advertising strategy to target young professionals. Utilized
demographic information and recent travel statistics to formulate more effective
advertising copy and select more effective ad placements.
Budgeting:
Planned budgets various programs. Negotiated with hotels and cruise-lines, resulting
in lower contract prices, and a 10% reduction in operational expenses. Formulated
initial budget estimates and quarterly budget projections.
Employment History
Hinton Travel Agency, Phoenix, AZ

Customer Service Representative, 1997 - Present
Provided customer sales and service for prepackaged tours and cruises. Second
highest annual sales in an office of twenty sales associates.
United Airlines, Phoenix, AZ

Ticket Agent, 1994 - 1997
Assisted passengers with travel questions and screened boarding passes at departure
gate. Responsible for announcing fight schedule changes, meal inventory, and ticket
count.
Education
Language Arts College, San Francisco, CA

B.A., Spanish Literature, 1994
Fluent in Spanish
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
EXPERIENCE
Radstone Bank Technology Group Palo Alto, CA
Vice President - Mergers and Acquisitions / VC
1997 - Present
 Sourced and executed M&A deals for leading technology companies and
selected venture investments:
o Advised Hanna Systems on the divestiture of its printing and cartridge
business.
o Negotiated sale of BlankStar, Inc. to Pacific Telesys Group.
o Advised Comtel Services on acquisition of Vondor Software (web-based
CRM software).
o Co-invested with Morgan Bank in Telesystems, seizing control and
restructuring the Company in the process.
Northeast Bank Corp. New York, NY

Associate - Leveraged Finance and M&A Groups
1995 - 1997
 Ranked at top of Associate class for 1998. Member of firm's recruiting and
training committees.
 Led execution of complex leveraged financings for both financial buyers and
corporate clients in several industries including media, telecommunications,
food/consumer, energy, industrial and healthcare:
o Advised CEO of Simco on a $1.2 billion proposed management buyout.
o Lead-managed $200 million initial high yield offering for Boone
Commercial Carriers and advised Radstone Technology group on a
$1.5 billion leveraged recapitalization.
o Advised Clamor, Inc. on acquisition of Holmes Power Utility and co-
managed $100 million high yield offering used to finance acquisition.
London Venture Partners New York, NY

Special Assistant to the President of Global Mergers & Acquisitions
1993 - 1994
 Selected to work directly with head of the group to develop the M&A group.
 Created new investment management products and formulated strategy.
Doubled assets under management to $16 billion.
Analyst - Investment Banking Division

1990 - 1993
 Achieved highest rank in worldwide Analyst class upon completion of the two-
year program.
Financial Institutions Group

o Advised banking, insurance, finance and investment management
companies on M&A and equity deals.
Technology Group
o Executed equity and M&A deals for technology clients including
Dowstar, Technics and others.
EDUCATION
Harvard Business School Boston, MA

Master of Business Administration - Finance and Strategy
1993 - 1995
 GPA: 3.7 / 4.0; Dean's Honor List.

 Summer M&A Associate at Bilman Investments, LLC in New York, NY (Media
Group)
Duke University Chapel Hill, NC

Bachelor of Arts - Economics
1986 - 1990
 Personally financed 100% of education. Awarded Community Service award

for campus contribution.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Challenging position as a general manager or vice president of manufacturing for a

growth-oriented organization, which offers diverse job responsibility and possibility
for advancement.
Summary
Efficient, versatile manager. Results driven. Proven ability to lead and motivate large
teams of employees. Presently responsible for managing manufacturing operations of
a four-plant division of one of the nations leading manufacturing companies.
Experience
Spehiron Energy Systems, Columbia, SC

Manufacturing Manager, 1998 - Present
Streamlined operations, producing significant gains in net earnings and sales.
Increased productivity by 15% and reduced shipping costs by 27%. Reported directly
to the president on matters of key strategic importance for this growing company of
500 employees and four manufacturing plants.
Johnson Industries, Columbia, SC

Lead Materials Manager, 1992 - 1998
Supervised a team of ten employees in the roduction Control Departments.
Responsible for sourcing and procuring all material required for final assembly line
production. Performed Master Production Scheduling Function, which drove corporate
level Materials Requirement Planning System. Controlled $3.7 million in component
parts inventory while maintaining 12 inventory turns annually. Assured daily cycle
counts were performed and continued Class "A" warehouse certification (99.2%
accuracy). Coordinated and implemented new product introductions, product
transfers, and engineering improvements.
Education
University of South Carolina, Columbia, SC

M.B.A., 1997

Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Chief Information Officer or Vice President MIS.
Summary
Strong analytical skills; ability to analyze and interpret information in multiple view
points. Proficient with all major computer operating systems and web design.
Experience in training, supervision, and management.
Experience
Ernest Young Incorporated, Dallas, TX

Vice President, MIS, 1997 - Present
Planned, directed and controlled all MIS activities in order to meet the information
requirements of our client and staff services. Acted as liaison or chief contract
between the MIS department and its customers by reviewing requests for new
applications or extensive modifications of existing systems, determined priorities,
evaluated computer usage and ensured that customers' needs were met with quality
information on a timely basis. Responsible for updating the company's MIS and
operations capability.
Capital Finance, New York, NY

MIS Manager, 1991 - 1996
Managed a team of twenty-one analysts responsible for database marketing,
segmentation and analysis for a credit card business worth $1 billion in annual
profits. Generated a 35% cost savings by creating efficiencies through merging two
MIS teams. Developed recruiting strategies, staffing plans and career paths for
analysts. Led a five-person cross-functional team in providing more frequent credit
limit increases to current customers, resulting in $15M more in annual profits.
Education
M.B.A., Business Management, 1991

B.S., Economics, 1988
References
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A senior management position with a growth-oriented corporation where my

knowledge and skills will have an immediate impact on corporate profits and
productivity.
Summary
Unique blend of exceptional technical skills - hardware, software and networking -

combined with solid business management experience and the vision to marry novel
technologies with new market opportunities. More than fifteen years of management
experience.
Skills
 Extensive experience in team building and negotiation. Able to motivate and

move a group toward a consensus.
 Proficient with Windows 95/98/00/NT operating systems. Also: Microsoft
FrontPage, Microsoft Office, Adobe Products, PowerPoint, FoxPro, Novell 4.0,
Corell Draw, and numerous other software applications.
 Excellent interpersonal communication skills.
 Proven history of solving complex operational problems.
 Detail oriented, strong analytical skills.
Experience
Delta Media Corporation, Phoenix, AZ

Vice President, Marketing, 1996 - Present
Responsible for platform synergy on a corporate wide basis within domestic markets
with emphasis on contacts within agency media environments. Functioned as liaison
with International Vice President of Sales to enhance relationships in global markets
when appropriate. Identified promotional opportunities that enhanced brand
awareness and increased market share. Interfaced with MIS to develop technology
enhancements to facilitate new markets and better serve existing client base.
Provided Corporate Communications with forward looking projections to facilitate
shareholder awareness. Designed and implemented sales incentive structure for
corporate offices nationwide.
Sphiron Incorporated, New York, NY

Managing Director, 1988 - 1996
Responsible for all corporate operations. Increased revenues from $1.2M in 1988 to
$4.5 million in 1991. Exceeded all annual revenue and profit contribution goals. Built
a 20 person multi-functional team (sales, technical support and administration) from
the ground up.
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A rewarding position as volunteer with a progressive non-profit organization.
Employment History
Sports Foundation, Arlington, VA

Director of Development, 1996 - Present
o Responsible for a wide range of developmental duties, including grant-

writing and networking with corporate and individual donors. Also
responsible for designing promotional events and fundraising activities,
writing ad copy, and balancing an advertising budget.
Greater Baltimore Youth Club, Baltimore, MD

Youth Director, 1990 - 1996
o Designed and implemented an activities program for the After School

Fun Club & Summer Day Camp, including a wide range of athletic
activities and educational programs. Oversaw the operation of all
youth programs.
Education
University of Maryland, Baltimore, MD

B.A., Sociology, 1989
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Position as a Waitress
Personal
Enthusiastic and detail oriented.

Professional appearance
Calm under pressure.
Skills
• Training of restaurant staff.

• Menu planning and design.
• Quality assurance.
• Fluent in Italian and English.
• Extensive knowledge of wines.
Employment History
Binny’s Bistro, San Jose, CA

Lead Waitress, 1997 to Present
o Provided dining service for this exclusive 60-cover restaurant.

Responsibilities included overseeing reservations, assisting in menu
development, training staff, and serving as the restaurant's
representative to the public.
Diego’s, San Jose, CA

Waitress, 1994 - 1997
o Provided dining service for patrons at this exclusive, fine dining

restaurant, which traditionally served four courses per meal. Assisted
in development of menu.
Education
City College, San Jose, CA

A.A., Business, June 1994
Chris Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position in industrial engineering, logistics, or
warehouse operations with a growing, forward-thinking company.
Summary
Ten years of professional experience in industrial engineering related management.

Extensive experience in project management, warehouse operations, and inventory
control.
Employment History
Nortel Systems, Kansas City, MO

Warehouse Manager, 1998 - Present
o Designed, implemented, and monitored management operations

systems. Supervised a team of 40 members. Maintained 97%
inventory accuracy rating, and served as the Quality Assurance
Representative on the company board.
Franks Industries, Syracuse, NY

Warehouse Manager, 1993 - 1998
o Supervised a team of 20 members. Reduced startup time and costs by

%30 percent, while maintaining over %90 schedule accuracy.
Education
Syracuse University, Syracuse, NY

B.S., Industrial Engineering, 1993
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging position in web design.
Expertise
 MS SQL Server, Access, Oracle, Paradox, Tandem NS SQL

 ASP, ADO, HTML, DHTML, JavaScript, VBScript, and CSS
 Installation & administration of mail servers
 Custom web design
 Web site administration
Relevant Experience
Independent Consultant, 1999 - Present
o Developed new web sites for various corporations using using DHTML
and JavaScript.
Analyzed MS SQL Server databases to determine needed data.
Implemented reports and report request forms for use on the Web
using ASP, ADO, and JavaScript.
Direct Tech Industries, San Diego, CA

Database Developer, 1996 - 1999
o Worked with graphics designers and software engineers to develop the

database, MS SQL Server 7, and Active Server Pages for the
community section of the company Web site. Worked on threaded
discussion groups accessed and displayed in a variety of formats using
ASP, ADO, CSS, and JavaScript (both client-side and server-side).
Used hierarchical displays and email forms using CDONTS.
Samples of Expertise
www.worldprosperity.com
www.newtechnology.org
www.officesurplus.net
Education
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a wellness coordinator.
Summary
• CPR Certification - American Heart Association.

• Certified Personal Trainer - American Fitness Association.
• First Aid Certification - American Red Cross.
• Enthusiastic, energetic, and motivational.
• Over ten years of training experience.
Employment History

Fitness Coordinator, 1998 - Present
o Designed fitness programs for more than 200 clients. Structured

specific programs for cardiovascular conditioning, weight loss, and
strength training. Provided sports conditioning and sport-specific
training for competitive athletes.

o Supervised 30+ elderly residents in personal physical therapy

sessions. Designed exercise and rehabilitation programs.
Education

B.S., Sports Medicine, 1992
• American Association of Physical Therapists

• CPR Certification - American Heart Association
• First Aid Certification, American Red Cross
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
A challenging and rewarding position as a wellness coordinator.
Summary
• CPR Certification - American Heart Association.

• Certified Personal Trainer - American Fitness Association.
• First Aid Certification - American Red Cross.
• Enthusiastic, energetic, and motivational.
• Over ten years of training experience.
Employment History

Fitness Coordinator, 1998 - Present
o Designed fitness programs for more than 200 clients. Structured

specific programs for cardiovascular conditioning, weight loss, and
strength training. Provided sports conditioning and sport-specific
training for competitive athletes.

o Supervised 30+ elderly residents in personal physical therapy

sessions. Designed exercise and rehabilitation programs.
Education

B.S., Sports Medicine, 1992
• American Association of Physical Therapists

• CPR Certification - American Heart Association
• First Aid Certification, American Red Cross
Jacob Smith
123 Main Street
Home: (555) 555-1234
Cell: (555) 555-1235
Objective
Seeking a position that utilizes my extensive experience and knowledge in the field
of zoology.
 Numerous scholarly publications on primate sociology. Publications include

Discovery Magazine, Zoo Life, Primate Journal, and Modern Zoology.
 Professor of the Year, 2000, nominated by the student body of the University of
California at San Diego.
Experience
San Diego Zoo

Staff Zoologist, 1998 - Present
Specialist in the acquisition of new primates. Performed studies in primate sociology.
Monitored progress of ongoing clinical studies.

Lecturer, 1995 - 1998
Education
University of California at San Diego

Ph.D, Zoology, January 1996
University of Southern Georgia

B.A., Animal Science, 1991
Recent Publications & Appearances
 Zoological consultant for Discovery Channel Documentary, "The Primate

Connection", 2002.
 "Human Tendencies of Apes" Zoo Review, Holtt Press, March 2001.

Sample Resume Book

Încărcat de

Informații document

Descriere originală:

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

Sample Resume Book

Încărcat de

Drepturi de autor:

Formate disponibile

MOSES J.

Areas of Strength Include

 Took company from sales losses in 2005 to a 25% profit in 2006.

Performance Manager: Bank of America 2003 – 2006

 Reorganized account support structure reducing company costs by 10%

Performance Manager: MCI World Com 1999 – 2003

 Reduced attrition by 25%

Visit www.blueresume.com for free

Gene Landis Award for Outstanding Teaching

Ph.D, Sociology, 1994

M.Phil, Social Sciences, 1990

B.A. Sociology, Literature 1988

1999 - Present Johansen & Sons Athens, OH

1992 - 1997 Giant Food Stores Akron, OH

B.S. Accounting, Beloit College, Beloit WI

Accounting position with a CPA firm.

 Strong accounting knowledge and background.

Accountant, 1999 to Present

Accounting Intern, 1994 - 1998

B.S., Accounting, 1994

Undergraduate Accolades & Involvements

A position in accounts payable that fully utilizes my experience and abilities.

 Five years progressively responsible experience in administration and

Davis & Associates, LLP, Tampa, FL

A&R Global Work Solutions, West Palm Beach

Florida State University, Tallahassee, FL

Height: 6' 1"

All's Quiet in Ashville Sam TCS

The Dawsons Principal Turner Studios

Hamlet Horatio State Street Theatre

Musical - Piano, Trumpet, Vocal (Baritone)

Position as an actuarial analyst for insurance company.

 In-depth knowledge of multivariate calculus; linear algebra; probability;

Actuarial Analyst, 1998 to Present

Extracted and manipulated data to perform quarterly actuarial pricing of various

Actuarial Analyst, 1993 to 1998

Developed and provided timely, cost-effective actionable information to support the

Statistician, 1991 to 1993

Performed statistical analyses required for two extramurally funded projects

A challenging position as an administrative assistant at a growth-oriented firm, which

o Handled all official company correspondence

o Organized the Annual Marietta Chamber Gala

To contribute to a growing company as an administrative assistant.

1. More than four years of professional experience in administration sales

9/98- Present Backs, San Mateo, CA

Furnished upon request.

Position as an Administrative Services Manager, or a comparable position, that will

1/97 - Present Administrative Services Officer IV

8/89 - 1/97 Cost Accounting Manager

10/87 - 8/89 Manufacturing Accountant

A challenging career as a company administrator.

 Exceptional written and oral communication abilities.

B.A., Political Science, Business, 1992

A position as an admissions representative at a leading university.

Advertising agent for challenging accounts.

 Opened and retained million dollar accounts.

Advertising Executive 1998 - Present

Advertising Sales Coordinator 1993 - 1998

A challenging and rewarding position in the airline industry.

1997 - Present Air West San Francisco, CA

1990 - 1997 Air West San Francisco, CA

1987 - 1990 Piedmont Airlines San Francisco, CA

Biola University, La Mirada CA, 1990